a people solutions’ company - tascoutsourcing.com · end-to-end talent management solution . 10...

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A People Solutions’ Company

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Overview

162Customers754000Candidates

Job Functions

Geographies

Retail

78

KSA

04K

uwai

t

Nationalities

PeopleCareer

License

Jobs Ku

wa

it

Bah

rain

Retail

Promoters

Project Managers

Telecom Engineers

Project Manager

Customer Satisfaction

Employee Satisfaction

Bah

rain

Roles

GCCReliable

ResourcesCollaboration

Payroll Account Manager

3

About TASC

Founded in 2008, TASC is one of

the largest and fastest growing

people staffing & talent solutions

company in the GCC.

Mar-18TASC: a people solutions’ company | 3

4

Vision

To build an inspiring, innovative,

and global company that provides

high quality people solutions

delivered with unbeatable service

to its customers. To do this by

providing an environment for

learning, growth, and advancement

for its employees.

Mar-18TASC: a people solutions’ company |

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Recognition


Best HR Supplier’

Etisalat Strategic Suppliers’

Conference 2016

Top 25 socially engaged

staffing agency by LinkedIn

EMEA - Medium Enterprises

Asian Outsourcing

Leadership Award 2016 Top 100 Indian Leaders

in the Arab World by

Forbes Middle East 2015

Asia and Pacific

Entrepreneur Awards

2015

Silver - Sheikh Khalifa

Excellence Award 2016 MENAA Customer

Delight Award 2016

Innovator of the year

2016 - Talent Solutions

Recognized as

Superbrand in 2017 Top 100 Indian Business

Owners in the Arab World

by Forbes ME 2017

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Facts

162 Satisfied customers

4.0kHappy outsourced employees

99%Client retention

78 Nationalities

06 Geographies

Job functions75

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Growth Story

India office &

Telecom launch

Set-up Abu

Dhabi office

Added DIC

office, Dubai

Fastest Arabia

500 winner

Top 100 SME

Retail launch

Open-up

GCC region

Perm launch

Forbes top 100

SKEA Award

50

900

1400

2600

3000

3500

4000

450200

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Growth Story

2008 2009 2010 2011 2012 2014 20162011 2013 2015 2017

Business

Set-up in

UAE

Telecom

Launch

India Office

Set-Up

Office in

Abu Dhabi

Office in

DIC, Dubai

Fastest

Arabia 500

winner

Retail

Launch

Top 100

SME winner

GCC

Expansion

Perm

Launch

SKEA

AwardSuperbrand

Status

Forbes Top

100

Forbes Top

100

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Selection

Hiring

Onboarding

Attendance &

Payroll Mgmt.

Offboarding

Employee

Mgmt.

End-to-End Talent

Management

Solution

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Staffing


CONTRACT

STAFFING

PERMANENT

STAFFING

ON DEMAND

STAFFING

40 dedicated recruiters with a total

hiring experience of 60 years ensure

staffing of suitable candidates within

04 weeks for any type of

requirement - be it contract,

permanent or on-demand staffing.

The recruitment team has the

expertise to source talent globally.

Global Talent

Sourcing

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Managed Services


26 specialist account managers with

extensive experience across industries

can support you with any aspect of HR

operations so that you have more time

to focus on your strategic initiatives.

Based on your need of performance

management, or statement of work

methodology, they can build a

customized solution that best meets

your need.

RECRUITMENT PROCESS

OUTSOURCING

STATEMENT OF WORK

HR OPERATIONSSTATEMENT OF WORK

EVENTS & EXHIBITIONS

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Geography


Through a valid license to operate

within the region and an in-depth

understanding of the labor laws - we

have the expertise to source

candidates from over 27 countries

and offer people solutions within the

GCC. We are already catering to

clients in UAE, Qatar, Kuwait and

KSA, Bahrain & Lebanon.

Offices

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Strengths


Commitment to Compliance

SLA Driven

Approach Extensive ExperienceRegional

Know-How

Customer-

Centric

Flexible & Scalable

Technology

Mainland & Free zone

License

Excellent Biz. Practices

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Process

Account

Management

Employee

CareRecruitment

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Select


Sourcing

Candidates Pool

Screening

We follow a 2-tier

selection process to

screen candidates, so that

your time involvement is

minimized.

Shortlist

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Deploy


Reference ChecksContract Signing

Onboarding

From reference checks

to onboarding, we

manage all hiring tasks to

have the selected

employee join you at the

earliest.

Travel

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Manage


Ticket Counter Waiting Area

Candidate Facing Team Back- end Team

Our ISO9001 certified

employee care team

ensures that every

candidate query is handled

efficiently.

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Engage


Newsletter

Team Building

CSR Training

We regularly communicate

with candidates, conduct

surveys organize events, etc.

to create a sense of

belongingness

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Achievement

2016 Case Study100Forbes

Winner

Recognition

Hap

py

Ora

cle

Clientele

Walk -ins

DHA

Be

st H

R S

up

plie

r

IBM

Case Study

Quality Candidates

Sourcing

Local Vendor Evaluation

Innovator 2016

Satisfaction Survey

Entrepreneur

FG

B

Nissan Motors

GCAAReliable

ResourcesMicrosoft

Transparent Screening

TransparentTalent

Customer Testimonial

SKEA

MENNA Selection

Sam

sung

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Clientele


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Case Study: Cleveland Clinic


Situation

▪ 95 roles identified in CCAD for Emiratization

▪ Roles: customer service, call center, secretarial, patient documentation, IT helpdesk

▪ Qualification: high school pass out (no bachelors) and minimum 1 year. work ex

Execution

▪ Candidate sourcing: TASC database, job portals: walk-ins, social media

▪ Assessment sessions: run once every week (50 candidates per session)

▪ 5000+ candidates screened

▪ 28% candidate selection ratio achieved.

Results

▪ 68 selections, 16 in interview stage

▪ 52 joined, 16 in pipeline

▪ CCAD in line to achieve Emiratization targets in 2017

▪ Happy and satisfied client stakeholders and candidates

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Case Study: Novartis


Situation

▪ Global directive at Novartis to implement Statement-of-Work model

▪ 3 local vendors engaged by Novartis

▪ Novartis experienced challenges in quality hiring, salary delays, incorrect invoicing

▪ Major concern – management of KPIs for outsourced staff

Execution

▪ TASC appointed as the single vendor

▪ Seamless transition and recruitment resulted in onboarding of quality candidates

▪ Monthly meetings & KPI reviews organized between Novartis and candidates

▪ One-one discussions with TASC supervisor, line-manager and candidate

Results

▪ Enhanced business connect between departments and across geographies

▪ Time saving for Novartis professional as KPIs managed by TASC

▪ Significant improvement in KPI achievement of staff

▪ Satisfied client

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Specialisation

EMIRATISATION

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Retail


Based on our experience in the retail staffing industry, we have designed a modular & flexible solution that not only meets staffing requirements but also assists in managing retail operations.

A dedicated team of 11 TASC professionals, can assist you with trained, highly dependable candidates, who will fetch you the desired Return on Investment through sales & promotion of your products and services.

What’s more!

We set KPIs for them, monitor their performance, and share timely dashboards for your review!

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Telecom


Our 15 telecom hiring specialists can support

you with hiring for any role in the telecom

industry. With 20 years of telecom hiring

experience, we can support you with high-

quality, multi-cultural, multi-lingual candidates

with telecom background in an efficient manner.

Get candidates of desired nationality, and

linguistic skills within 30 days

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IT


With over 40 years combined experience in IT

staffing, our 10 member specialist team is adept

at identifying the best IT specialist for any role

across the IT spectrum – infrastructure,

application development, ERP/CRM, security,

big data, and project/program/change

management.

Our IT specialists have expertise across sectors

- banking, aviation, government, etc. and can

get you qualified and experienced IT

professional, as desired.

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Corporate Support


With over 1,500 corporate positions recruited

across industries, we have the expertise to

handle your planned as well as ad-hoc

recruitments for corporate and support function.

Get the staff with the right skill-set to join you

within just half-a-day’s notice, for as long as

you want them.

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Emiratisation


With proven expertise in hiring high

volumes and one-off niche positions

for organizations in the public and

private sector, we possess a large

and growing database of skilled

UAE nationals to meet an

organization’s Emiratisation targets.

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TASC Advantage

2016 Specialism9001ISO

Winner

Drop Ratio

Pay

slip

TAT

TAT

Automated

SLA

Email Alerts

Fill Ratio

KPI Op

era

tio

ns

CR

M

Agile

Talent Pool

Selection Ratio

Quality Process Compliance

Customer Experience

Satisfaction Survey

Employee Satisfaction

KP

Is

Mobile App

CRMReliable

ResourcesCollaboration

SMS Alert Leave Management

Innovation Talent

Employee Satisfaction Survey

SKEA

GC

C

QualityPerformance

DQ

A

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Quality Conscious


Recruitment

teamE-care

Automated

apps

To build a sustainable and

scalable business, TASC has

a 5-Star approach to ensure

customer and employee

satisfaction.

A key approach includes

regular monitoring of key

ratios such as drop ratio, fill

ratio, etc.

5 STAR

TAT, fill ratio, selection ratio,

drop ratio, & quality process

compliance

Customer & employee

surveys conducted twice

a year to enhance

service

5 ratios

Survey & improvise

TAT of 1 biz. day to respond

to any communication.

Time-bound response

HR Operations at TASC

are ISO 9001 certified.

Attain excellence

Constant process

improvements to

achieve higher levels

of business excellence

Re-engineer

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Innovative


Onboarding:

Digitally signed offer letter

dispatched to candidate

Visa management:

Check-list based visa

application tracking

Employee Management:

Information on self-service

portal & mobile-app

Request management:

Online application & mobile-

based approval for all requests

Payroll management:

Automated payroll and

client invoicing module

Renewals & separation:

System triggered renewals &

separation

TASC’s quest for

excellence has led to

innovative ways of

managing tasks so that

there is minimal manual

intervention. Thus,

making processes

faster, and error-free.

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Socially Responsible


At TASC, we understand

the value of giving back

to the community we live

and operate in.

Each year we initiate at

least 4 CSR initiatives to

give back to the

community.

150laborers at the

camp hosted for

Iftar.

6staff members

spent a whole day

at the orphanage

and donated toys,

clothes and funds.

60donors at the TASC

blood donation

drive.

76kgs of

cans collected and

contributed to the

drive organized by

Emirates

Environmental

Group

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Why TASC


Agile Team

Motivated account managers, who respond

to your requirement with agility.

Excellent Biz. Practices

Technology-driven organization with focus on

delivering outstanding customer experience

at every interaction.

Engaged Employee Base

Emphasis on delivering high-level employee

experience through innovative TASC

solutions.

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Questions?

TASC Outsourcing

E: [email protected]

T: +971 4 358 8500

We’ll be happy to assist you with a proposal

that fits your business requirement. To know

more: visit www.tascoutsourcing.com

Follow:

Leadership

AM & Sales

Recruitment E-Care

Finance & Legal

Marketing

We collaborate to

meet your biz. need.

https://www.facebook.com/Tascoutsourcing/?fref=ts

https://www.linkedin.com/company/1581239?trk=prof-exp-company-name

a people solutions’ company - tascoutsourcing.com · end-to-end talent management solution . 10...

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