A New Service Provided By

ITS Training Services

Training Services offers:

Free Seminars Extended Seminars Training on Demand High End Training Web-based Training Blended Training

Solutions

http://its.psu.edu/training

Free or Low Cost Seminars

Serves faculty, students and staff Instructors from all over ITS Hundreds of sessions offered each

semester some for free and some for a fee 1-2 hour Overview seminars 2-3 hour in-depth Getting Started

seminars 6-8 hour Extended Seminars (for fee) 1 hour ITS Forums Hands-on in a lab Lecture format Panel discussions

http://its.psu.edu/training/seminars/

Qualified instructors Group learning setting Mix and match multiple

seminar topics Convenient Cost-Effectives Guaranteed seating Our lab or yours

Training on Demand

http://its.psu.edu/training/tod/

IT Professional Training

Vendor supplied training For fee service More in-depth Timely Lecture or hands-on More technical in nature

IT Professional Program

http://its.psu.edu/training

Web-Based Training

Free of charge Personal, professional, and

academic development Over 1,200 courses

Information technology skills Business and Professional

Development skills Quick Skills

http://wbt.psu.edu

Technology Skills Courses

Desktop support MS Office 2000 and XP ICDL and ECDL Parts 1-7

Information technologist A+ Certification Cisco: Designing Networks MS Windows 2000 Novell Netware

Computer programming C/C++ Programming Java/Java Scripting MS Visual Basic/VB Script Perl Unix Shell Programming XML

Business and Professional Development Courses

Communication Customer Service Human Resources Leadership Management Marketing Personal Development Project Management Team Building Women in Leadership

Blended Training Solutions

Hands-on

Other Resources

WBT

Blended Training

What is blended training?

Blending two or more of the following to support academic and training programs Hands-on training Web-based training Penn State developed quick tutorials Handouts Streamed videos (future) Other resources

Who can use the service?

Faculty in the classroom

Staff involved in providing training to departments and individuals

Student groups with training needs

Are there any user requirements?

Users must have the following: An active Penn State Access

Account (not FPS Accounts) PC with a browser Internet

connection An ANGEL group to log into

Where can it be done?

In our lab In a departmental lab In an ITS technology

classroom Virtually using

ANGEL Virtually using WBT’s

Training Plan

When can it be done?

At any time of the year based on resource availability.

At your convenience for Web-based only

As time, personnel and lab availability dictates for hands-on instruction

Why is this service available?

Undergrads were identified as under served population.

Faculty asked. Students want just in time training that is

relevant to their coursework.

How is it done?

Consulting session on available resources and point of contact for learners (ANGEL, WBT, own Website, etc.)

Determine the training needs of the learners (specific skills and knowledge)

Coordinate and/or teach customer to use the tools needed to access the resources

Demonstration/Hands-On Sessions

Training Services Web site Handouts and Resources Quick Tutorials

Web-Based Training Web site Log in and using Training Plan Creating PMT Program from WBT

ANGEL/PMT interface Using ANGEL to create hub for electronic resources Using the PMT via ANGEL to add WBT courses

Examples of Successful Blends

Online magazine class ANGEL served as the hub for online resources like WBT courses

(DreamWeaver, Grammar Skills, Design Skills, etc.) and links to handouts Hands-on training session (75 minutes) on using DreamWeaver

Present a persuasive argument in print, on the Web, or using presentation software

ANGEL served as hub for online resources like WBT courses (Word, Publisher, PowerPoint, FrontPage, writing skills, communication skills, etc.) and links to handouts

Software overview/demonstration and shared several real-life examples Review on HTML

ANGEL served as the hub for online resources like WBT courses (HTML, XML, etc.)

Hands-on HTML (75 minutes) training Graduate course on counseling education

ANGEL served as the hub for online resources like WBT courses (PowerPoint, Communication skills, writing skills, etc.)

Hands-on Basic PowerPoint (120 minutes) training

Questions to Consider

Can you think of a particular situation in the past that a service like this would’ve benefited your students?

What would constrain you from using this service?

When would you make the decision to incorporate a service like this into your courses?

After listening to our presentation, what other options would you like to see available to you?

Contact Information

ITS Training Services

Web: http://its.psu.edu/training/blendedtraining/

Phone: 814-863-9522

E-mail: WBTInfo@psu.edu

To make a request use: http://ask.psu.edu/todrequest/70.html