a guide to writing reports and project proposals by andrew newman
TRANSCRIPT
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A guide to writing reports and project proposals by Andrew Newman
Dr. Andrew J. Newman (2005) Page 1 10/3/2005
GUIDELINES
FOR
REPORT WRITING
"This booklet contains guidelines and advice to help you when
you are writing a business or a technical report. It is not a set of
rules to be followed slavishly. You will most probably find that
different organizations have slightly differing requirements andprocedures for report writing. So you may need to adapt and
modify these practices to suit your particular purpose and the
demands of the organization for whom you are writing the
report.
REPORT WRITING
A report is an account of predominantly factual information, which covers more subject matter than a
letter or memo.
It is usually written for circulation to more than one person.
A report is a response to a specific request for information and so it has to have a definite purpose.
The purpose is generally one or a combination of some of the following.
to give information
to report findings
to put forward ideas
to recommend a course of action.
Unlike an essay, reports have a very formal structure. Hence, you should try tomake
the reader's task easier by planning the structure and layout carefully. You
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will therefore need be systematic and use:
a series of headings
suitable subheadings
appropriately numbered points
Most organizations recommend to their employees a particular layout for reports:the
following comments should correspond in principle, if not in detail to themajority of
such recommendations.
STAGES OF REPORT WRITING
There are five stages of report writing that should be observed in sequence as follows:
clarifying the purpose
research
planning
writing
checking and reviewing
1) CLARIFYING THE PURPOSE
Before you begin you should consider:
your reader(s)
what your reader(s) want to know
(i) Your reader(s)
Most readers are interested only in the conclusions and their significance. It is thus important to use
headings and sub-headings in the final layout, and preferable to have too many rather than not
enough.
A reader sometimes has a different background from the writer. So write at the appropriate technical
level, using the appropriate vocabulary. Research what the reader already knows about the subject
could prevent you submitting irrelevant material.
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(ii) Your purpose - what your reader wants to know.
This will be decided for you by the report brief - a good brief should give you an
indication of the subject and angle of the report. Bearing this in mind, ask yourself
"what will the reader expect to find in a report of this type?"
For example, a report on:
Technical problems should provide answers to:
1. What is/are the problems?
2. The size of the problem
3. What is being done and by whom?
4. The approaches used
5. Suggested optimum solution
6. What other solutions exist? Why reject them?
7. The proposed schedule
8. Other work to be done
9. Implications
New Project and Products should provide answers to:
1. The potential and risks involved
2. Scope of the applications
3. Commercial implications, e.g. competition
4. The importance to the company
5. Other research/work to be undertaken
6. Further problems, e.g. manpower, facilities, equipment
7. Priority of this/these projects?
8. The life of the project
9. The impact on the organizations technical position
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10. Schedule, lead time, target date(s)
11. What financial capital would be required?
12. How will it be financed?
Tests and Experiments should provide answers to:
1. What was tested/ investigated?
2. Why, how and results
3. Alternative methods of testing
4. Conclusions
5. Recommendations
6. Implications for the organization
Once you've decided on the questions your research will furnish possible answers.
2) RESEARCH
Your sources may be oral, written or from personal information depending on the circumstances, but
remember:
to collect only relevant Information
to separate fact from opinion
to check the accuracy of "facts" where possible
As you begin your research organize your material. Use a temporary system of
classifying notes to assist you and always make sure that the notes you make can be
read at a later (perhaps much later) date. Remember also to record the source of
information. You will need this when you compile your references or bibliography.
2.1 The Methodology Section
Your Methodology section should provide enough detail for a prospectivesupervisor
to assess the viability of the project, and the amount of research required(in the time
period allowed).
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You must indicate where you will be sourcing your data from, e.g. company
accounts, reports, Government papers etc. If you need to approach a company or
customers for information (that is not already publicly available), please state if you
have already agreed access.
If your methods involve the use of surveys, questionnaires or focus groups, please
state to whom they will be directed (either the company name or title of positionheld,
e.g. HR Managers).
Rationale - you must state the reasons for your choice of data sources - how do they
support the investigation? How will the data collected prove or disprove your
hypothesis?
Type of data - do you intend to make use of qualitative or quantitative data sources?
Do these types of data complement the area in which you wish to research?
Analysis - state (where possible) which data analysis tools you may wish to employ
in your project. They make take the form of statistical analyses, for example. Your
supervisor will be able to advise you as to the best methods of analysis foryour data,but some initial thoughts on how you plan to use your data must be included.
Bibliography/literature sources: please list information resources, such as research papers, books,
newspaper articles or web pages that will provide additional literature or data to begin your project.
Your supervisor will generally not expect this list to be exhaustive, but that you have made an initial
investigation into the current research and/or articles published on your chosen area of research.
3) PLANNING
This is a very important stage and you need to allow sufficient time for it. It is the
stage when you organise and order your information into a logically sequenced
structure. You may make several plans before you achieve your final plan, which
should be a list of the headings and subheadings you will use in your final text in
the order in which you will deal with them. It is essential to work these out before
writing begins.
4) WRITING
(i) Layout
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This is important. Attractive presentation predisposes the reader in your favour. The
use of both headings and "white space" are particularly important.
(ii) Language
You will need to determine the appropriate language for the reader(s) who may be
supervisors, specialists, company directors and colleagues. Where there is a wide
spread of readers it is better to write for three or four readers who are considered
the key recipients.
(iii) Format
This may differ according to the recipients or requirements of the collaborating
organisation for which the report is intended, and the purpose and subject matter of
your report.
A typical format will probably include:
A title page
List of contents
A summary or abstract
An introduction/terms of reference
The main text of the report
Conclusions
Recommendations
References
Acknowledgements
Appendices
Glossary
(iv) The title page
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This should indicate precisely what the report is about. Sometimes, in order to do
this, you may require an additional sub-title. Some report titles tend to be long but
the shorter the better.
Also on the title page you should include the following information:
name(s) and formal identities of the principle readers. These are usually the
persons who have commissioned the report.
your name and those of other authors.
it is important to include your student number in the report
the date and time.
Word count
This information is necessary so that the report can be filed and referred to at a later
date.
(v) (Executive) Summary
In some cases, senior management will use your report to assist in decision-making
and will therefore need to determine whether to:
read the report in full
send it to someone else
The manager should be able to make these decisions after reading the summary.
Therefore, the summary should be short (not more than 10% of the length of the
report). It should contain the essential points of the report and help by clarifying
some or all of the following.
what is the report about?
who wrote it?
what is the problem being considered?
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what actions are recommended?
who should carry out such actions and when should they carry out such
actions?
what are the implications for the company?
what are the chances for success of the recommended actions?
The summary should be written after you have finished writing the main text, but
must be placed at the beginning of the report so that it is immediately accessible to
the reader.
(vi) The Introduction or Terms of Reference
This section should tell the reader what the report is intended to provide, and is not
simply the first section of the report. It should include a statement of the purpose
and aim of the report.
This section may provide necessary background information but only if this can be
communicated briefly. It may inform the reader how the subject will be developed
and how the author(s) have researched the information. For example:
"This report has been complied in order to analyse the major problems
facing company x and to make recommendations so that the company can
improve its financial position.
The report analyses the problems in five sections representing different
functional areas of the collaborating organisation.
The conclusion and recommendations follow in a separate section and may be
divided into two:
Immediate and long-term recommendations
(vii) The Main Text of the Report
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the results of the survey were inconclusive (see Kramer 1989).
The person reading your work can then locate the full description of the item you
have cited by going to the alphabetical list of references you have provided at the
end of your report.
You may need to cite more than one work by the same author published in the same
year. You can do so by adding letters after the dates:
Dow (1964a) and Dow (1964b)
If you are giving exact quotations from other works you should identify the page
numbers.
Dow (1964, p.28)
Insertion of extra citations is no problem as the references are listed in one
alphabetical sequence.
Numeric System
Numbers are inserted into the text which refer to a numerical sequence of
references at the end of your document:
Dow and Jenkins, or Dow (7) and Jenkins (9).
You can also use numbers on their own:
It can be argued orit can be argued (10)
Page numbers can either be given in your list of references, or after the numbers in
your text:
Dow7p27 or Dow (7, p.27)
Quotations
As indicated in the earlier examples, when using either the Harvard or Numeric
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system, you should provide page numbers if quoting from another document.
There are certain other generally accepted conventions described below that you
might like to observe:
If you are only quoting a few words, usual practice is as follows:
Jones (1989, p.114) has challenged, what he calls, the peculiar assertion by
Howard that the moon is populated by librarians.
Smith (1986, p.4) has argued it is simply not possible to know everything
[but] it can be stated that some knowledge is attainable.
The quotation forms part of your text and is indicated by enclosing it thus or
. The indicate omissions. Square brackets [ ] tell your reader you have added
your own words to the quotation.
If you are quoting a longer passage, it is common practice for the whole quotation
to be indented:
Heresy requires the presence of at least a semblance of orthodoxy, a
remaining vestige of an established paradigm, a doctrine or truth open to
contradiction or challenge. Likewise transgression needs a limit, indeed
each term evokes the other (Smart 1993. p.121).
The above conventions are not prescribed by national or international standards, but
have been included because they are usually adhered to by the academic
community.
Book References (Harvard System)
A reference is the description of the source you have used. In addition to the
conventions for referencing a book by a single author, we included a variety of
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more complex examples of works that you might need to reference.
You should use the title-page rather than the cover of the book as the source of your
reference. The order of the elements (including upper and lower case and
punctuation) of the reference is:
AUTHOR Date Title Edition Place: Publisher, Numeration within item (if only a
part is cited.)
1 Single Authors
DOW. D., 1964.A History of the world. 3rd ed. London: Greenfield.
If neither place of publication nor publishers name appears anywhere on the
document then use:
(s.l.) to indicate place unknown (sine loco)
(s.l.): Greenfield
and
(s.n.) to indicate name unknown (sine nominee)
If you do not know the publisher, you are not going to know the place either, so you
will have to do the following:
(s.l.): (s.n.)
But do try to find the publisher if at all possible!
Multiple Authors
3 or less
CUTLER, T., WILLIAMS, K., and WILLIAMS, J., 1986Keynes, Beveridge and
beyond. London: Routledge & Kegan Paul
(N.B. The order in which authors are given is that of the title page)
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Journal Article References (Harvard)
The order of the elements (including upper and lower case and punctuation) of the
reference is:
AUTHOR. Date. Article titleJournal title. volume (part), Pages
GREENFIELD. J., 1990. The Sevso Treasure: the legal case.Apollo,132 (341). 14-
16.
GOTT. R., 1989. Crumbs and the capitalists. The Guardian 20th Jan, 21-22.
Multiple Authors same rules apply as inBook References (Harvard).
If no author is mentioned in the source of your reference, use Anonymous
Anonymous. 1989. Obscenity or censorship. The Economist, 312(5 August), 33-
34.
Points to note
You should always indicate both volume number and issue or part number. In the
above examples the numbers before the brackets refer to the volume and those
inside the brackets to the issue or part number.
Apollo, 132 (341)
Volume Part
Style Tips
You should highlight the journal title, but not the title of the article. Months can be
abbreviated as in the above example, e.g. Jan for January.
You can add pp. before page numbers in journal references if you wish, but it is not
necessary to do so.
Apollo, 132(341), pp. 14-15.
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their locations charge with great frequency and you are informing your readers that
the information was accurate at the date stated.
LIBRARY & INFORMATION ??? 1998
Electronic library resources: a subject guide to selected resources on the Internet
[online].Nottingham: The Nottingham Trent University. Available at:
[Accessed 16 June 1998].
DEFOE. D., 1995. The fortunes and the misfortunes of the famous Moll Flanders
[online]. Champaign, Illinois: Project Gutenberg. Available at:
[Accessed 16 June 1998]
If a web page does not appear to have an author we would recommend referencing
it by title.
Electronic Journal Articles
AUTHOR. Year. Title.Journal Title [online], volume (issue).
Available at: [Accessed Date].
If you cannot discern volume/issue details simply omit them. Indicating pages can be
problematic, as they are often not given in electronic journals, so we suggest omitting
them.
COYLE. M., 1996. Attacking the cult-historicists.
Renaissance Forum [online], 1(1). Available at:
[Accessed 16 June 1998]
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HAMMERSLEY, M., and GOMM. R., 1997 Bias in social research. Sociological
Research Online [online]. 2(1). Available at:
[Accessed 16 June 1998].
If you are quoting from and article in an electronic journal, you should provide as
exact a possible. For instance, you could give the paragraph number (if available).
Electronic Mail
Discussion list
AUTHOR, year. Title of message.Discussion list[online], day and month.
Available at: email address or [Accessed Date].
SMITH. D. 1997. UK unemployment definition/ figures.European-Sociologist
[online]. 13 June. Available at: [email protected][Accessed 16 June 1997].
Or
SMITH. D., 1997. UK unemployment definitions/ figuresEuropean-sociologist
[online]. 13 June. Available at:
[Accessed 16 June 1997].
Personal email
AUTHOR. (email address) year. Title of email, day and month. Email to:
recipients name (email address).
Referencing personal emails like any personal correspondence, is probably not
something you are likely to need to do very often. But as most sources we have
consulted cover them, we thought it would be remiss of us not to include them.
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HIGGINS. J., ([email protected]) 1996.Email is fun. 20 June. Email to:
Peter Smith ([email protected]).
CD-ROM and Online Databases
These formats cover a range of resources from bibliographic databases to full-text
books and articles.
Bibliographic databases
DATABASE [Type of medium e.g. online or CD-ROM].
(inclusive dates). Place: Publisher.
ABI/INFORM[CD-ROM]. (1986 April 1997).
Louisville: UMI.
ECONLIT [CD-ROM]. (1969 MARCH 1997). (s.l.):
Silverplatter.
Or
ECONLIT[CD-ROM]. (1969 March 1997). [London]:
Silverplatter.
Both ECONLIT examples are correct. The first indicates that no place of
publication is listed on the CD ROM. The second indicates that the place of
publication is known but not listed on the CD-rom.
Electronic Journal Articles
The Schools recommendations are similar to those given for citing journal articles
from the internet. However, for sake of clarity, we thought it useful to create this
separate section.
In the following examples the same article is cited from two different databases to
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illustrate minor changes in referencing:
EZARD, J., 1995. Lottery comes up to scratch in an instant. The Guardian
[CDROM],
29 December, 4. Avaliable from: The Guardian and the Observer on CDROM
[Accessed 19 June 1997].
EZARD, J., 1995. Lottery comes up to scratch in an instant. The Guardian [online],
29 December. Available from: Reuter Textline [Accessed 19th June 1997].
As you can see, the main differences are changes in [type of medium] field and no
page numbers on the second reference (because Reuter Textline does not provide
them).
Individual Works
These could comprise works by individual authors, conference proceedings,
encyclopaedias, dictionaries and myriad other types of publications. Our general
advice would be to follow the examples given for printed materials and add a [type
of medium] field after the title.
ALBERS, J., 1994.Interaction of Colour[CD-ROM]. New Haven: Yale University
Press
ANDERSON, L., 1995.Puppet Motel[CD-ROM]. New York: Canal Street
Communications, Inc.
COOK, R.L. ed., 1995. Computer graphics: SIGGRAPH 95 conference
proceedings, Los Angeles, California, 6-11 August, 1995 [CD-ROM]. New York:
The Association for Computing Machinery.
We have omitted [accessed date] as the content of such individual works is unlikely
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to change. However, if you think there is any possibility that the content of the
electronic work you are citing may be subject to change, and then it would be as
well to include the accessed date.
Examples of Other Materials that Can Cause Problems!
1. British Standard Publications
BRITISH STANDARDS INSTITUTION. 1981
BS 5930: 1981. Code of practice for site investigations
2. Patents
AZIZ, A., 1997. Method and apparatus for a key management scheme for
internet protocols. United States Patent Application 68-438, 27 May.
3. Published Music
STRAVINSKY, I., 1920. Three pieces for clarinet solo. London: Chester,
Ltd.
4. Sound Recording
ELY, J., 1990. Drivin to the poorhouse in a limousine.In: Live at Liberty
Lunch. Stereo sound disk. New York: MCA, MCG 6113, side B, track 2.
5. Illustration
SANDBY, P., 1746.A bandit with a halberd. Pen and Ink. At: London:
British Museum Department of Prints and Drawings, Register Number 1880-
9-11-1773
6. Films, Videos and Broadcasts
As a general rule, these should be cited by title, as they are usually
collaborative ventures with no one person being the author as such.
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Father Ted, 1995. Episode 1, Good Luck Father Ted. TV, Channel 4. April
21.
New Voyager, 1942. Film. Directed by Irving RAPPER, USA: Warner.
Crimewatch UK, 1993. TV, BBC1. Jan 21.
Acknowledgements
These can be given in a preface at the beginning of the report or at the end. They
are of a more general nature than references. They usually acknowledge the help
given by individuals and/or organisations.
Appendices
Appendices present detailed information, which would interrupt the main
development of the report if presented in the main body. Examples could be the
detailed results of experiments, tables of statistical data, series of graphs or "stop
press" information.
If more than one Appendix is required they should be clearly separated and titled
e.g. Appendix A. Appendix B etc. Appendices should be placed at the end of the
report. You will note, for example, that guidelines on proposal writing have been
relegated to the Appendix of this document. Appendices should be referred to at the
relevant point in the text.
Glossary
Some reports include a glossary at the beginning of the report. This is a list in
alphabetical order of explanations of any specialised or technical terms, which form
an important part of the report. Of course you usually include a glossary, if you
think your principal readers will not be familiar with the technical terms.
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Checking and Reviewing
After you have written your report, try to leave it a day or so then read it
through carefully. The following points may help:
Content: Is it relevant to the purpose and the reader of the report?
Structure: Is the information logically and clearly sequenced?
Presentation: Is it clearly and attractively presented within the report
conventions?
You may find the following list of common errors in report writing helpful to use as
a checklist:
1. Title Page:
Date missing
Formal identity of author missing
Title too brief, or vague, to be useful
No indication of intended readership within the case study
Report said to be written for a member of staff
Title page missing altogether
2. Summary
Summary too general to make sense to a new reader
Summary more like an introduction
Summary omits recommendations3. Introduction/Terms of Reference
Introduces the topic and not the report
4. Main Text
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Too full of assertions without reasons
Goes straight into problems without giving any information about the situation or
context in which these problems occur
Too much description
Insufficient headings
No reference in the text to any diagrams, charts included in the report
5. Conclusions
Adds more factual information
Confused with Recommendations
Confused with Summary
6. Recommendations
Add more factual Information
Lost in a sea of text, such as reasons, comment, costings, alternatives etc.
Requires different syntactic form. e.g. "x should be done" "do y"
7. Acknowledgements
Often not enough detail to trace source of information at a later date
8. References
Not enough information to trace the source easily at a later date
9. Appendices
Not referred to in the text
Appendix 1
Project Proposals
The choice of topic is central to success. Any problem, whether in the form of a
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project or dissertation, that truly interests you will be accomplished with seemingly
less effort, afford far more benefit than one dredged up in order to complete the
degree, and will provide the certainty that you have benefited from the course.
Poor selection will turn your final few months of study into a test of your
selfdiscipline.
When you have a clear idea of your proposed topic in mind put down in 500 words
or less your project proposal covering the following key matters:
Working Title:
We need a title from you, but this of course may change as your work progresses.
Research Question
This should be clear and concise, and where possible should focus on one particular
area. This will do wonders in concentrating your mind and bringing efficiency and
clarity to your reading and writing.
Overview of Company / Problem
This should be an outline of the central question or problem that needs resolution.
Methodology
Your Methodology section should provide enough detail for a prospective
supervisor to assess the viability of the project, and the amount of research required
(in the time period allowed).
You must indicate where you will be sourcing your data from, e.g. company
accounts, reports, Government papers etc. If you need to approach a company or
customers for information (that is not already publicly available), please state if you
have already agreed access.
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If your methods involve the use of surveys, questionnaires or focus groups, please
state to whom they will be directed (either the company name or title of positionheld,
e.g. HR Managers).
Rationale - you must state the reasons for your choice of data sources - how do they
support the investigation? How will the data collected prove or disprove your
hypothesis?
Type of data - do you intend to make use of qualitative or quantitative data sources?
Do these types of data complement the area in which you wish to research?
Analysis - state (where possible) which data analysis tools you may wish to employ
in your project. They make take the form of statistical analyses, for example. Your
supervisor will be able to advise you as to the best methods of analysis foryour data,but some initial thoughts on how you plan to use your data must be included.
Bibliography/literature sources: please list a small number of information resources,
such as research papers, books, newspaper articles or webpages that willprovide
additional literature or data to begin your project. Please note that we donot expect
this list to be exhaustive, but that you have made an initial investigationinto the
current research and/or articles published on your chosen area of research.
Purpose / Perceived Value
This needs to set out briefly what you hope to achieve by the research
The proposal will form the basis for the Academic Team to identify an appropriate
supervisor for you. If you have a particular supervisor you would like us toapproach
on your behalf, please state this in your email message when you send usyour
proposal.
Once a supervisor has been appointed, you will have 12 calendar months from the
date of notification in which to complete your project.
References
See report guidelines.