a e a real time workshops · 2018-12-17 · front desk management business correspondence &...
TRANSCRIPT
Real Time Workshops
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I A H R M
Branding as an
International
Admin & HR
ON THE JOB TRAINING
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Enables you to work as Secretarial,
Business Admin & HR Executive
ON THE JOB TRAINING
I A H R M L I V E
Real Time Practice in a Live Office Environment
Get recognized
as an Experienced Professional
ON THE JOB TRAINING
:
Career Path
Office manager Administrator HR Executive Pay roll Accountant Receptionist Personal Assistant Secretary Office Assistant
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Why Us On the job Training Starting from the Scratch Real time Projects & Assignments 100% Practical Oriented Workshop Led by Industry Experts Networking With Well Equipped Professionals High-quality Training & Individual Attention Enables to Work in a Team and Independently Maximizes your Potential & Interpersonal Skills
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Table of contents Basic Business English Front Desk Management Business Correspondence & Telephoning Real Assignments on Recruitment Payroll & Employee Benefits Performance appraisal & Retention Manage all kinds of Business activities Documentation & Filing Ms Office, ERPs & New office technologies Activities to Practice Office Skills
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Certifications Certificate in Office Management Certificate in Human Resource Management Certificate in Payroll Management Experience Certificate
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CONTENTS
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Basic Business English Understanding Of Corporate English Common Usage Of Words Business Vocabulary English at workplace Verbal & Non-Verbal Communication Listening activities Different accents Reading & Writing Activities Interaction with colleagues Group discussion activities
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Front Desk Management Greetings Maintain office equipments Scheduling appointments Maintaining guest books Issuing security passes Business dairy management Customer Relationship Manage suppliers
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Telephoning Calling, Answering & forwarding calls Taking messages & Making enquiries Placing order & Follow up calls Making appointments Complaints & Discussions Handling sales & Collection calls Reminder & Request calls Calls to stakeholders Interview Calls
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Maintain Documents & Filing Official Documents of the Company Documents of the stock holders Confidential & Legal Documents Documents of Vehicles & Equipments Maintain Asset Register Lease Agreements & Insurance Policies Manage Credit Agreements & Facilities
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Manage Accounting Business Enquiries & Quotations Purchase order , Sales order & Delivery Notes Invoices, Debit Notes & Credit Notes Receipts, Payments & PDC Cheques Manage Receivables & Payables Credit Facility Management Petty Cash Management Basic Banking Activities Maintain Bank Facilities & Loans Liquidity Management
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Meetings & Events
Presentation skills Introduction Taking initiative Coordinating Meetings Taking minutes Organizing Events
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Supporting Activities Providing administrative supports Issuing Payments Coordinating Transportation Booking Flights & Hotels Postal and courier services Manage Accommodation Facilities Reminder & Renewal Activities Legalization Assistance Support Management
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Payroll Payroll Accounting Salary Break up Time sheet Maintaining Employee Registers Employee Benefits & Settlements Leave Salary and Gratuity Maternity and Paternity WPS System Leave Applications & Approvals Labor Laws
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Recruitment & Interview Process Identifying Vacancies Job Description & Listing Developing Recruitment Strategies Implement hunting strategies Reviewing & Screening CV Short listing & Scheduling Evaluation forms Conducting Interviews
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Recruitment & Selection Process Department wise Selection Process Evaluation & Salary Negotiations Employee Verification Process Medical Examinations Final Selection Appointment Letter & Acceptance Employment contract & Visa Procedures Following up for the Joining Date Employee Orientation, Training and Development
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Performance Appraisal Design an appraisal program Setting performance standards Fixing Rating Scales Comparison of actual Performance & Standard Review Ratings, Compensation & Benefits Promotion , Transfer, Demotion & Separation Suspension, Termination & Dismissal Retrenchment, Pink slip, Lay off & Retirement
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Business Letters Common formats Email Etiquettes Letters to Bank Accounting Related letters Letters to Employees
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Letters to Bank Bank transfer letter WPS transfer letter Letter for bank facilities Authorization letter Cheque Book Request Other banking activities
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Accounting Related Letters Letter for Balance confirmation Debtors follow up (1-2-3) Legal reservation letters Letters to customers & Suppliers Cheque holding & Other Requests Letters to Stakeholders Letters to Auditors Other Occasional Letters
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Letters to Employee Interview invitation Offer and Appointment letter Salary increment & Promotional Termination letter Letter of Appreciation Notice Memo & Occasional Letters
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Employee Retention
Design Retention Strategies Motivation techniques & practices Quarterly Reviews Reward Employees Employee turnover
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Skills Development Activities Team Management Typing speed Hospitality Grooming Body Language Work under pressure Time Management Problem solving skills Decision Making skills Negotiation skills
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Live Projects & Assignments Manual
MS Word MS Excel MS Power Point MS Outlook Invoice Manager
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Real-Time Workshop on
HR & ERP Softwares
Management
“Enables you to work with any kind of
ERP softwares”