a cs d cs a global methodology

© 2010 The A&DC Group

Global Assessment CentersGlobal Assessment CentersGlobal Assessment Centers

Kate Sobczak

Assessment & Development Consultants

[email protected]


Objectives

� Understanding organizations’ global talent strategies which involve assessment

� Understanding why Assessment Center methodology is so useful for selection and development

� Understanding some of the global considerations for Assessment Center design and implementation

� Sharing of practical examples

© 2010 The A&DC Group© 2007 The A&DC Group Ltd. All rights reserved

Potential global assessment concerns


Top global assessment scenarios

� How do I accurately and fairly assess diverse Talent:

� in my home country?

� in another country?

� in my home country for relocation abroad?

� abroad for relocation to my home country?

� for Global positions? Eg Talent required to operate across cultures.


Why use AC’s for global assessment?

� Organizational Benefits:� Communicates organizational strategy and culture change

� Enhances your employer brand

� Positive impact and encourages engagement

� Flexible approach, modern and innovative

� Predictive validity

� Robust, secure and legally defensible

� Behavioral and human approach

� Recognized approach internationally and growing

� Individual Benefits:� Realistic job preview

� Perceived fairness

� Rich data for future personal development


Group Brainstorm

� What are the global/cultural considerations for designing and implementing this Center?


Project Scoping Considerations

� Greater emphasis on corporate global strategy

� Buy-in from diverse stakeholders

� Diversity in the design and implementation team

� Local advice e.g. employment law, protected groups

� Communication, setting expectations

� Job Analysis

� Genuine Occupational Requirements


Top Global competencies

� Communication/Persuasive Oral Communication

� Problem Solving/Decisiveness

� Planning and Organizing

� Interpersonal Sensitivity

� Drive/Work Motivation

� Leadership

� Teamwork

� Customer Service

� Commercial Awareness

Eurich, Krause, Cigularov, Thornton (2009), Assessment Centers: Current Practices in the United States. J Bus Psychol, 24, 387-407. A&DC’s GRQ 2008


Top Global Business Simulations

� Roleplays

� Presentations

� In-Baskets

� Analysis Exercises/Case Studies

Eurich, Krause, Cigularov, Thornton (2009), Assessment Centers: Current Practices in the United States. J Bus Psychol, 24, 387-407. A&DC’s GRQ 2008


Ensuring Assessment Effectiveness

� Global Assessors

� Cultural Training

� Global Benchmarks

� Pilot the Center and Review


Running the Center

� Timetable Considerations

� Assessor Discussion

� Feedback

� Review and Validate


What do you see…?


The Importance of Culture

“The fact is, culture eats strategy for lunch. You can have good strategy but if you don’t have the culture and enabling systems to implement that strategy, you will fail.”

Dick Clark, CEO, Merck, March 2006