a blueprint for success: how your organizational chart … monday/810am_busko.pdf · organizational...
TRANSCRIPT
A BLUEPRINT FOR SUCCESS:
HOW YOUR
ORGANIZATIONAL CHART
MAY KEEP YOUR
ORGANIZATION FROM DOING ITS BEST WORK
OBJECTIVES
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WHAT IS AN ORGANIZATIONAL
STRUCTURE?
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WAYS OF STRUCTURING AN
ORGANIZATION: TOP LEVEL
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WAYS OF STRUCTURING AN ORGANIZATION:
FUNCTIONAL AKA BUREAUCRATIC AKA
MACHINE
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WAYS OF STRUCTURING AN ORGANIZATION:
FUNCTIONAL AKA BUREAUCRATIC AKA
MACHINE
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WAYS OF STRUCTURING AN ORGANIZATION:
PROFESSIONAL
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WAYS OF STRUCTURING AN ORGANIZATION:
DIVISIONAL OR MULTIDIVISONAL
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WAYS OF STRUCTURING AN ORGANIZATION:
ENTREPRENEURIAL
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WAYS OF STRUCTURING AN ORGANIZATION:
FLATARCHY AKA INNOVATIVE
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WAYS OF STRUCTURING AN ORGANIZATION:
MATRIX
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THE ORG CHART
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CEO / President
CMO
Chiefs
PA / NP
Physicians
Practice Managers
Billing / Coding
Admin Assistants
CNO
Unit Managers
Nurses
MA / NA / Unit Tech
Directors
Supervisors
Facilities
COO
IT
Hardware / network
Applications
Care Support
Quality Assurance
Efficiency
HIERARCHICAL ORG CHART STRENGTHS
King
Nobles
Knights
Peasants
Peasants
Knights
Peasants
Peasants
Nobles
Knights
Peasants
Peasants
Knights
Peasants
Peasants
Nobles
Knights
Peasants
Peasants
Knights
Peasants
Peasants
CEO / President
CMO
Chiefs
PA / NP
Physicians
Practice Managers
Billing / Coding
Admin Assistants
CNO
Unit Managers
Nurses
MA / NA / Unit Tech
Directors
Supervisors
Facilities
COO
IT
Hardware / network
Applications
Care Support
Quality Assurance
Efficiency
A PICTURE IS WORTH A THOUSAND
POLICIES
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CHALLENGES OF A HIERARCHICAL ORG
CHART IN THE PROFESSIONAL WORLD OF
HEALTHCARE
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CHALLENGES OF A HIERARCHICAL ORG
CHART IN THE PROFESSIONAL WORLD OF
HEALTHCARE
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CHALLENGES OF A HIERARCHICAL ORG
CHART IN THE PROFESSIONAL WORLD OF
HEALTHCARE
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CHALLENGES OF A HIERARCHICAL ORG
CHART IN THE PROFESSIONAL WORLD OF
HEALTHCARE
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CHALLENGES OF A HIERARCHICAL ORG
CHART IN THE PROFESSIONAL WORLD OF
HEALTHCARE
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CHALLENGES OF A HIERARCHICAL ORG
CHART IN THE PROFESSIONAL WORLD OF
HEALTHCARE
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CHALLENGES OF A HIERARCHICAL ORG
CHART IN THE PROFESSIONAL WORLD OF
HEALTHCARE
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CEO / President
CMO
Chiefs
PA / NP
Physicians
Practice Managers
Billing / Coding
Admin Assistants
CNO
Unit Managers
Nurses
MA / NA / Unit Tech
Directors
Supervisors
Facilities
COO
IT
Hardware / network
Applications
Care Support
Quality Assurance
Efficiency
PATIENTS PATIENTS PATIENTS PATIENTS PATIENTS PATIENTS PATIENTS PATIENTS PATIENTS PATIENTS
NURSES CLINICIANS THERAPISTS TECHNICIANSPHARMACISTS MAs / NAs
REGISTRARS
CEO / PRESIDENT
COO CMO CNO
IT DIRECTOR FACILITIES DIRECTOR
CHIEFS
MEDICAL DIRECTORS DIRECTORS UNIT MANAGERS
PRACTICE
MANAGERS
HARDWARE
NETWORK
IT SUPPORT
MAINTENACE
HOUSEKEEPING
FACILITIES
FINANCE DIRECTOR
CFO
BILLING AND CODING
SECRETARIES
NURSING SUPERVISORS
MEDICAL RECORDS
CARE MANAGERS
THOUGHTS AND COMMENTS
RECONCILIATION
CREATE THE ENVIRONMENT
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REMEMBER WHY THE ORGANIZATION
EXISTS
QUESTIONS, COMMENTS, CRITICISMS,
AND/OR THUNDEROUS APPLAUSE…