organizational behaviour- chart

7/31/2019 Organizational Behaviour- Chart

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IntroductionIntroduction

rgan za ona e av or

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Chapter OutlineChapter Outline

What Managers Do

Enter Organizational Behavior

Replacing Intuition with Systematic

Study

Contributing Disciplines to the OB Field

Challenges and Opportunities for OB


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What Managers DoWhat Managers Do

Gets things done through otherpeople

and direct the activities of others to

attain goals

Do their work in an organization


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Management FunctionsManagement Functions

We have four management functions Planning,organizing,leading,controlling.

1) Planning

Includesdefininggoals,establishing

strategy,an eve op ngp anstocoor nateactivities.


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2) OrganizingDeterminingwhattasksaretobe

done,whoistodothem,howthetasksaretoberou edwhore ortstowhom andwhere

decisionsaretobemade.


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3) Leading

Includesmotivatingsubordinates,directingothers,selectingthemosteffective

communicationchannels,andresolvingconflicts.


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4) Controlling

Monitoringactivitiestoensure

theyarebeingaccomplishedasplannedand correc nganys gn can ev a ons.


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Mintzbergs Managerial RolesMintzbergs Managerial Roles

Interpersonal Roles

Figurehead.

Forexamplewhenamanagerissupervising

adepartmentthenheisthefigureheadofthatepar men .

Leadership.

thisroleincludeshiring,trainingand

motivatinganddiscipliningtheemployees.


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Managerial RolesManagerial Roles

Informational Roles Monitor

Thisroleincludescollectinginformationby

readingmagazinesandtalkingtootherpeopletoknowaboutthe ublictaste, lannin ofthe competitorsetc.

Disseminator

Whenthemanagerstransmitthisinformationtoorganizationalmemberstheyareplayingtheroleofdisseminator.


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Spokesperson

Whenthemanagerismakinganyannouncementregardingtheorganizationthenheisplayingtheroleofaspokesperson.


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Decisional Roles Entrepreneur

Asentrepreneurthemanagerinitiatesandoversee

thenewactivitiesthatwillimproveorganizational

performance

Disturbance Handler

Themanagertakescorrectiveactionsin

responsetoarisingproblems


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Resource Allocator.

Allocatingresourcestodifferentdepartments

Negotiator.

Theydiscussissuesandbargainwithotherfirmstogetadvantagefortheirownunit.


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Organizational BehaviorOrganizational Behavior

Definition.Organizational Behavior is a

discipline, concerned with understanding,

describing, predicting and controlling human.


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Explanation of definitionExplanation of definition

A manager can know the behavior ofemployee through interacting withhim/her and by observation.

whether the employee will be fruitful fororganization or will create problems in

future.

Although every individual carries adifferent behavior, in order to have a


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Why Do We Study OB?Why Do We Study OB?

To learn about yourself and how to dealwith others

You are part of an organization now, andwill continue to be a art of variousorganizations

Organizations are increasingly expecting

individuals to be able to work in teams, atleast some of the time

Some of you may want to be managers orentrepreneurs


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Contributing Disciplines to the OBContributing Disciplines to the OB

Field.Field.

Psychology

The science that seeks to measure,

explain and sometime change thebehavior of human beings and other animals.

Basically psychology is the study ofmind and behavior, if a manager isgood in psychology, it will help him in


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Field.Field.Sociology

The study of people in relation

to their fellow human beings.

Sociology is the study of group behavior,because an organization is a social unitwhere different individuals work in

groups, therefore sociology can help a


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Field.Field.Social Psychology

anareawithinpsychologythatblends

conceptsfrompsychologyandsociology

andfocusesontheinfluenceofpeopleononeano er.

Psychology studies individual behavior andsociology is concerned with groupbehavior, social psychology focuses onhow group behavior influences individualbehavior.

An new em lo ee who oins or anization


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Field.Field.AnthropologyThe study of societies to learn about human

beings and their

activities. It helps us understand differences inu

values and attitudes between people in differentcountries.

In organization we find people frommultiple cultures, Difference of religion,education, customs and values causes

difference between two cultures


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Field.Field.

Political Science

The study of people in a political

environment and allocation of poweramong

people to any single individual.

Political science is concerned with allocation ofpower, it talks about the factors which makepeople give the right in hand of a single

individual to rule them.


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Challenges and Opportunities forChallenges and Opportunities for


Responding to globalization.

todaysbusinessesarenotlimitedtotheirnativecountriesandcrossingthe

oundariesoftheircountries.itis uite ossibletoda thatamanagerisfromonecountryandstaffandmarketisfromother.

Itisagrowingchallengetounderstandtheneeds,preferencesandattitudesofotherculturesinorderto

bettersatisfythemandprovidethembetterservices.


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Workforce diversity.

Todays workforcem ng v r . n u

different age groups, gender,

races. Managing the workforcediversity has become a global concern.


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Organizational BehaviorOrganizational Behavior Improving quality and productivity.

companiesarerapidlystartingtheir

operationsinotherpartsoftheworld, t usresu t ng n ncrease compet t on.

Inordertogaintheirsharethecompanies

havetoprovidegoodquality.Forthispurposetwotermsarebeingused.

Qualitymanagement andprocessreengineering.


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Organizational BehaviorOrganizational Behavior Quality management.QMisthenameoftheconstant

attainmentofcustomersatisfaction

allorganizationalprocesses.

Process reengineering.

Itasksmanagerstoreconsiderhowworkwouldbedoneandhowtheirorganizationwouldbestructurediftheywerestarting

fromtoda theirbusiness.


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Organizational BehaviorOrganizational BehaviorEmpowering people.

Empoweringemployeesinthe

or anizationsisconsideredthe

keyofsuccess.

Evendecisionmakingisbeingpusheddowntooperationallevel.

Theconceptofselfmanagedteamsisemerginginbusinessworld.


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Organizational BehaviorOrganizational Behavior Coping with temporariness.jobsarebecoming

morediverse,theemployeeshavetoupdatetheir

knowled econtinuousl ,the allhavetoknowhowto operatecomputers,andotherlatest

communicationtools,andshouldbe

readytofilltemporaryworkassignments.etc.


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Organizational BehaviorOrganizational Behavior Working in Networked organizations.theinternetandtheabilitytolink

computerswithinorganizationsandbetween

organizationshavecreatedadifferent wor p ace ormanyemp oyees.

Itallowspeopletoworktogethereventheymaybethousandof

milesapart.Managingemployeesonlinerequiresspecialskillsandtechniques

whicharetobelearntonthepartoftheManager.

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