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THE HAPPENINGS

IN THIS ISSUEOrientation

(Jan - Mar 2012)

C&S Recruitment Drive & Best Booth

Award

Best BuddiesConnect

A WholesomeWelcome Experienceat the Lakeside Campus

Issue 01 (Jan - Mar 2012)For Internal Circulation Only

Uni GymLaunch

Welcome to the Student Experience!As you flip through the pages, you will discover many exciting activities that had been

organised for Taylorians. There is a purpose behind these fun activities. Here’s a brief explanation about what they aim to do.

Firstly, we want to ensure that you have a truly Awesome Customer Experience. We try our best to provide a wide range of quality support services that takes care of your every need. By doing this, we hope that you will gain qualities and traits that will carry you far in becoming an effective future leader that contributes to society’s well-being.

Specifically, we make it a point to organise activities and programmes that help build character, nurture future leaders with a global outlook, and improve communications skills, employability, interpersonal, intrapersonal skills and sportsmanship.

In the first section of this newsletter, you will read about activities revolving around careers. Feedback shows that these have helped students prepare for demanding job interviews, identify suitable careers, understand the different skills needed in varied fields, and pick up tips on being an outstanding leader.

At Student Experience, we go beyond merely equipping you with work-related skills. As future global citizens, it is important for you to value and appreciate diversity in teams. This is why we always have international festivals, such as the Sri Lankan and Namibian Independence Day celebrations and the Kazakhstan International Festive Celebration.

It is also vital to practise compassion for others and recognise the contributions made by people around you towards your own personal successes. In line with this, take a look at what the PAW Society has been up to, and how some students took time out of their busy schedules to thank us for our efficient services.

We also suggest you practise a balanced, healthy lifestyle and good team spirit. For this, we consistently put together many fun sporting activities that is open to one and all.

The Student Experience Department hopes that this newsletter gives you an idea of what we do and how these activities are designed to transform you into a well-rounded individual, ready to successfully tackle the global world.

Where your success is concerned, the sky is the limit. Do drop by to find out more about how we make a difference in Taylorians’ lives and how you can be a part of our activities.

Here’s wishing you an awesome wholesome experience at Taylor’s.

Sincerely,Angela PokDirector, Student ExperienceTaylor’s University

advisor’sletter

1

contents

EDITORIAL ADVISORAngela Pok ([email protected])

EDITOR-IN-CHIEFPhilip Gan ([email protected])

CREATIVE DIRECTORJayvien Lau ([email protected])

EXECUTIVE PROJECT COORDINATORLisa Lim ([email protected])

highlights

engagement with community

active lifestyle

staff profile / development / engagement

support university mission

learning experience & student development

pg 3 - 5

pg 12 - 15

pg 16

pg 17 - 18

pg 6 - 7

pg 8 - 11

• Orientation (Jan - Mar 2012)• C&S Recruitment Drive & Best Booth Award• Best Buddies Connect• Uni Gym Launch

• University of South Australia Study Tour• Study Visit by Franklin College Switzerland• SE Wall• Notes of Praise• Sri Lankan 64th Independence Day• 22nd Republic of Namibia Independence Day• International Festive Celebration-Kazakhstan• Visit to Furry Friends Farm by PAW Society

• SAC Futsal• 3-sided Futsal

• New Staff• SE Get-Together Session• Training• Max & Faith’s Wedding

• Local and International Placement• Competencies Required in Pharmaceutical Industry• Employer Satisfaction Survey for Internship

• Career Discovery Day• Scholars @ Work• Empowerment Workshop Series (Leadership)• IYFA South East Asian International Youth Convention• Entrepreneurship Bootcamp• Effective Cover Letter & Resume Writing by Kelly Services• Global Experience Professional Development Expert Series• Tun Abdul Razak Grand Lecture• Ace that Job Interview• Entrepreneurship & Investment Club Designing Your Financial Wardrobe

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Orientation(Jan - Mar 2012)Student Development Hub’s new initiatives for Orientation 2012: Taylor’s University Orientation Leaders, Campus Hunt, Freshman Card, Syopz Discount Card anda Gen-Y inspired Multimedia Video produced a 93% Awesome Rating fromthe Orientation Survey.

Welcome to the Orientation 2012 at The Grand Hall

Hooray! Successful completion of Taylor’s Campus Hunt!

The pioneer batch of Taylor’s University Orientation

Leaders with their Advisor, Ms Faith Yeo from Student

Development Hub.

Highlights

3

C&S Recruitment Drive& Best Booth Award Student Development Hub:Clubs & Societies Day for Febwas a hit for the freshies.

Top left & bottom right:Sky Adventure Club,Dodgeball Club & SIFEwon the Best Booth Award

Highlights

4

Uni Gym LaunchOfficiated by our Group CEO Dato’ Loy Teik Ngan, Vice-Chancellor, Prof. Dato’ Dr. Hassan Said and over 20 Taylor’s University senior management staff on 16th February @ Uni Gym, Syopz Mall.

Machines available at Uni Gym Zumba time with the instructors Exercise session for Taylor’s University staff

Official opening of Uni Gym byTaylor’s Senior Management Staff

New initiatives from International Student Services for International Student Immersion Programme for 2012 - Best Buddies Connect is an initiative to assist new international students to transit smoothly into a new campus, city and country. BBC Leaders, BBC Friendship Card, BBC Fun Trip, BBC Party, BBC Time Out, BBC Workshop and BBC Network are all part of the interactive engagement activities organised. Find us on Facebook: Best Buddies Connect

Left: Best Buddies Fun Trip is organised to assist new international students to become acquainted with the city, places of interest, public transport system and enjoy the best of shopping with the Best Buddies Leaders.

Right: Best Buddies Workshop is designed to ease the transition of new international students into the life and culture of Malaysia. The topics provide essential information and practical tips on how to get settled quickly and comfortably.

Highlights

5

Local and International Placement

The Career Services Centre (CSC) team recently visited our students from School of Hospitality, Tourism and Culinary Arts (HTCA), Taylor’s Business School (TBS) and School of Engineering (SOE) who were undergoing an internship with their respective industries as part of their course requirements. While it has been a common practice for HTCA to visit their students for the past several years during their internship period, the visits for TBS and SOE were particularly important as it was their first official compulsory internship programme.

About 500 students were successfully placed by the team with more than 100 leading companies such as PwC, Siemens,

- The best learning is always learning on the job!

Adecco: TBS lecturer Ms. Nadiah Soo (far left) and CSC assistant manager, Ms. Joanne Leong (far right) visiting students Joanne Lai, Ng Wai Mun and Brendan Tang during their internship with Adecco Personnel.

SIEMENS: TBS lecturer Ms. Leow Yen Mee, 2nd from left, with her students, from left, Jerrard Leong, Belinda Heng and Lim Yen Ling

Groupon, IBM, Maersk and Adecco Personnel, Henkel, Top Glove, Shangri-La Hotel, Hilton Kuala Lumpur, Le Meridien Kuala Lumpur and even J.W. Marriott Hotel in Medan, Indonesia among others.

The intentions of the visits were:1) For CSC counsellors and faculty lecturers to check students’ internship progress, experience and welfare.2) To ensure that the employer is adhering to the internship requirements specified by the individual schools.

IBM Malaysia: Priscialla Khor and Chan Boon Keat, the two Taylor’s students who did their internship with IBM Malaysia.

Groupon: Group photo of Taylor’s interns, Shannon Chow (5th from left) and Marianne Tong (3rd from right) with Groupon Malaysia and Taylor’s University staff.

Support University Mission

6

Employer Feedback -Employer Satisfaction Survey for Internship

Top left: Visiting Jurukur Bahan Perdanafor Quantity Survey Students

Bottom left: Visiting Top Glove for Engineering Students

Top & bottom right: Visiting NHF Holdings Bhd for Engineering Students

93% of Employers surveyed were satisfied according to Employer Satisfation Survey conducted in March 2012 for Engineering SEM 5 Students who underwent internship from December 2011 to 31st March 2012.

Competencies Requiredin Pharmaceutical Industryby CCM Pharmaceuticals

School of Pharmacy students recently gained new insights into the pharmaceutical industry in Malaysia when CCM Pharmaceuticals, a leading name in the local pharmaceutical industry, shared an overview of the global & local pharmaceutical industries (highlighting key challenges & issues, strategies adopted, and what the future holds for the industry), the career pathways in this field and what it takes to be successful as an industrial pharmacist. The speaker was Ms. Ng Su Yee, the Chief Manufacturing & Technical Officer.

School of Pharmacy students listening attentively to Ms. Ng Su Yee, Chief Manufacturing & Technical Officer of CCM Pharmaceuticals, one of the top companies in its field in Malaysia, sharing her experience and knowledge.

Support University Mission

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Career Services Centre (CSC) recently launched a new pilot programme in partnership with Taylor’s Hostel Management to introduce the purpose, mission and services of CSC to new residents of U-Residence. This programme is part of the U-Residences orientation programme. During the session, the new student residents were given an introduction to CSC as well as getting to know their personality types through various career-related personality tests.

Newly launched in March 2012, this development programme for scholarship recipients focuses on character building and soft-skills development, giving the students a wholesome learning experience through the work they undertake at various departments /events in Taylor’s University.

EmpowermentWorkshop Series (Leadership)Student Development Hub organised the first Empowerment Workshop Series (Leadership) for 180 student leaders on 31st March aiming to hone the student’s leadership traits and boost their confidence in becoming a student leader.

Students trying to get the hoop to the end of the line without breaking the link during one of the ice-breaker games.

We are the new generation of Student Leaders!

Mr. Philip Gan, Career Counsellor, moderating the session on “Getting to know your Career Counsellors” and a discussion on the hopes, aspirations and fears that the students haverelating to their future careers.

Ms. Joanne Leong, Assistant Manager, CSC, walking the students through the list of services, programmes and activities offered by Career Services Centre to all students of Taylor’s University.

CareerDiscover Day

Learning Experience & Student Development

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Forum session (from Left to Right): Arthur Tan (host), Candice Lee, Evelyn Ch’ng and Yeo Bee Sean

International YouthFriendship Association (IYFA)South East AsianInternational Youth Convention11 Taylorians together with international delegates from all over the world participated in the South East Asian International Youth Convention on 15th March at the International Youth Centre. It focused on encouraging youth to play their rolein developing their nation.

Students receiving their Certificate of Participation upon completing the Entrepreneurship Bootcamp

Taylorians receiving their Certificates of Participation

79 students attended a Entrepreneurship Bootcamp “Awaken the Gladiator Within!” by the Taylor’s Entrepreneurship and Investment Club on 3rd March.

EntrepreneurshipBootcamp


9

Effective Cover Letter & Resume Writingby Kelly Services

The recent resume and cover letter writing workshop was held for Taylor’s Law School First Year students and was conducted by Ms. Ku Sim Ling, Manager of Corporate Accounts, Kelly Services Malaysia.

“The Power of Networking”Session,a Global Experience Professional Development Expert Series

To be successful these days is no longer about what you know, but who you know and who knows you. Networking is a skill that is becoming synonymous with a successful business, and is also the key to a good social life. Thus, Career Services Centre organised The Power of Networking in partnership with Ms. Sue Cheah, who teaches the Global Experience Professional Development class for Taylor’s Business School to stress the importance of networking to her students. For this session, we had Samuel Wee, General Manager of SAYS.my and an alumnus from Taylor’s Business School, to share about his experience as a student in Taylor’s and how his networking skills had led to some of the most memorable experiences of his life, including becoming the champion at the 2006 HSBC Young Entrepreneur Challenge with another famous Taylor’s alumnus, Ng Khai Lee.

Samuel Wee with the students of Ms. Sue Cheah’s Global Experience Professional Development gathered for a groupphoto after his impactful sharing session.

Cover letter and resume are the most important documents to have for any future jobseekers. Thus, workshops such as this are frequently organised by Career Services Centre for all Taylor’s University students. If you had missed out or would like a refresher, remember to check out announcements on Student Portal!

Tun Abdul RazakGrand LectureStudents from Taylor’s University Model United Nations attended the Tun Abdul Razak Grand Lecture and received first-hand information from Tun Dr Mahathir Mohamad on Malaysia’s progress in the areas of politics, social and economy.

The students with their advisor, Mr Ronson from Student

Development Hub


10

Entrepreneurship& Investment Club Designing Your Financial Wardrobe

Ace

Taylor’s Entrepreneurship and Investment Club hosted Candice Lee (Sale Director for Capital Asia Group) and Carol Yip (Founder and CEO of Abacus For Money) to educate the youth on theimportance of financial literacy.

Carol Yip in action

Another in-demand event regularly organised by Career Services Centre are workshops on how to prepare for an interview, be it for jobs or for other purposes. The interview process can be daunting for some students, especially for students going to one for the first time. This “Ace that Job Interview” workshop conducted by experienced recruiters from Brunsfield Group of Companies also featured mock interviews where selected students were put through an interview scenario so that other students can see what actually goes on in a real-life interview. Needless to say, students found the workshop very eye-opening and has helped them know what they need to prepare in order to ace their future job interviews.

Students going through the mock interview with Brunsfield’s recruitment team to better prepare themselves for the real one in the future.

with Brunsfield Group of Companies!

that Job Interview

The Brunsfield HR and recruitment team had given a lot of advice and tips to students on how they should prepare for a job interview during the session, even sharing some real-life interview stories that they had encountered over the years.


11

A two-week study tour hosted entirely by Taylor’s University comprising of lectures, visits to historical landmarks and top Malaysian companies, the University of South Australia students had a truly cross-cultural experience of a lifetime.

Students and staff from Franklin College Switzerland visited Taylor’s University for a day, networking with their Malaysian peers and learning how foreign companies operate in Malaysia.

University of South Australia Study Tour

Study Visit byFranklin College Switzerland

Staff and students of both the University of South Australia and Taylor’s University bid goodbyeto each other at a specially organised Farewell Dinner held at Truffles Restaurant

Students get to know each other at the various

activities during the Ice-breaking session

Students and staff of Taylor’s University and Franklin College pose for a group photograph

Taylor’s University Vice-Chancellor & President Professor Dato’ Dr Hassan Said delivers his Welcome Address to the delegates from Switzerland

Students mingling with each other over lunch at Truffles restaurant before their lecture

Engagement With Community

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SE WALL Introduced as one of the communication channels to students, showcasing Student Experience Mission Statement and Service Commitment, Overall Feedback, Notes of Praises and Barometer Survey results.

Notes ofPraise Accommodation #1:

“My complaint is being responded very soon by your staff, portraying high levelof efficiency.”

ICT:“I would like to thank for the very fast respond to the problem that I raised about printer in computer lab. I had sent an email to Mr.TAJUL AKBAR BIN ISMAIL in the morning, and now I was pleased that the printer has functioning well. TQ!”

Accommodation #2:“I would like to thank for the very fast respond to my complaint on maintenance on accommodation (B 16-01 Suriamas), which was taken place the next day upon my submission. My housematesand I are satisfied.”


13

Taylor’s Sri Lankan students celebrated their 64th Independence Day together with the Sri Lankan High Comission on 4th February with a festive celebration of cultural performances and splendid Sri Lankan cuisine.

Sri Lankan64th Independence Day

A total of 14 Namibian scholars attended the 22nd Republic of Namibia Independence Day at the Prince Hotel and Residence KL on 21st March. The celebration was organised by the High Commission of the Republic of Namibia.

22nd Republic of

Namibia Independence Day

Left: A culture dance performance was showcased to the guests.

Right: Taylor’s Sri Lankan Students were gathered to welcome the arrival of the High Commisioner His Excellency Mr. K. Godage.

His Excellency Gebhard Benjamin Kandanga, Ambassador Extraordinary and Plenipotentiary of the Republic of Namibia together with Taylor’s Namibian students.


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Taylor’s Kazakhstan students produced a Music Video to celebrate their Nauryz Meyrami (Spring Festival) in Taylor’s University Square on 22nd March.

InternationalFestiveCelebration-Kazakhstan

36 PaWS members carpooled to visit the Furry Friends Farm on 3rd March to bring dog & cat food donated by students. They also helped to bathe the dogs and clean the canals and parts of the sanctuary.

Members donated food to their Furry Friends at the sanctuary One of the Furry Friends posing for the camera

Visit to Furry Friends Farmby PAW Society

Traditional instruments was played at the Nauryz Meyrami (Spring Festival).

A total of 30 Kazakhstan students particiapted in the Flash Mob for Nauryz Meyrami (Spring Festival).


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SAC Futsal

3-sided Futsal

Taylor’s University Sky Adventure Club saw 24 Teams (168 players) participated in their Annual Futsal Tournament held on 25th February. Teams from INTI Subang and SEGi University College also took part. The champions, Giant Bees, walked away with Gold Medals, RM500 and RM1,000 Mizuno product voucher.

The official launch of this event was held on 6th March at The Grand Hall of Taylor’s University. The Deputy Minister of Higher Education, Y.B. Dato’ Saifuddin Abdullah was the Guest of Honour while Ms. Angela Pok and a number of Deans were also present at the launch. A total of 12 teams took part in this tournament whereby the winner will qualify for the finals of this tournament which will be held at a later date.

Overall, a total of 70 students participated in this event while around 500 students and staff were also present to support all the teams.The highlight of the event was a friendly match involving the Deputy Minister together with representatives from Taylor’s University and sponsors. This event was covered by the local media.

Top: Fantastic event with awesome participants… Kickoff with style!!!!

Bottom: 1 TEAM: Vice-Chancellor, Prof. Dato’ Dr. Hassan Said, Deputy Minister of Higher Education, Y.B. Dato’ Saifuddin Abdullah with Sports and Recreation Centre officers.

Left: The Champions: Giant Bees

Above: 24 teams participated in the Annual SAC Futsal Competition 2012

MORE ABOUT3-SIDED FUTSALThe 3 sided futsal tournament was the brainchild of Dato Dina Rizal previously of MILO. The objective of the game is that there are 3 goal posts and 3 teams playing at the same time instead of the normal 2 goal post/2 teams. This tournament was the first of its kind in the world.

Active Lifestyle

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New Staff SE Get-Together Session

Khairiyah Abd GhaniExecutive,Student Central

Elle NgExecutive,International Office

Edna Ruran PuraitExecutive,Student Central

Raja EdrianaSenior CareerCounsellor,Career Services

Sandy TanHead,Career Servicesand Global Mobility

Rolled out in September 2011, each unit will take turn to organize a get-together session monthly. The purpose of this is to create staff bonding amongst Student Experience staff. These sessions are held within campus from a simple party with games to Barbequing by the Lake and Treasure Hunt or even done out of campus such as Bowling!

BBQ by the Lake

Beauties and the handsome “Beast”

Creative names for their food items

Winners for individual and best team

category in bowling

Heya,Welcome to

StudentExperience!

Staff Profile / Development / Engagement

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Leadership Mastery with Process Communication Model

Advanced Leadership Workshop:Effective Leadership For Managers

Process Communication Model (PCM) provides a toolkit to manage people in distress and is used to understand people’s personality types, strengths and stressors. Developed by Dr. Tailbi Kahler in the 70’s.

Effective Leadership workshop is designed for Leaders and Managers to improve their leading and coaching abilities, handling people at work in the most effective and efficient ways. Led by Remond Sandosan who specialises in organization performance.

Max & Faith’sWedding4th March 2012 @ 5pm (12345) was a significant date for Faith Yeo from Student Development Hub as she exchanged her wedding vows with Max Sim. It was also the first ever wedding held at Taylor’s University Lakeside Campus. She also received her marriage proposal from Max at the exact same spot. Congrats Faith and Max!

More photos: http://www.inlightphotos.com/blog/category/weddings/

Above: The first wedding ceremony at Taylor’s University Lakeside Campus blessed with good weather on a rainy week.

Right: No turning back - Faith together with Max for life!

Trainings

Group photo of some of the participants of the Leadership Mastery with Process Communication Model workshop. Team workshop on Effective Leadership for Managers

This symposium provided an opportunity for delegates to share best practices, discuss and debate social issues in relation to the integration of international and local students. Held on 1st and 2nd February at Hilton Hotel Singapore, Taylor’s University was represented by Ms. Angela Pok.

The Internationalised Campus:Tackling the Challenges of Integrating Domestic and International Students

Staff Profile / Development / Engagement

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All Rights Reserved ® 2012 Taylor’s Education Group.

This publication may contain information and materials obtained from and/or belonging to third parties (‘Information and Materials’). Taylor’s Student Experience Office has no right, title or interest in such information and Materials or with respect to any transaction related thereto. Taylor’s Student Experience Office has relied solely on the information provided by the relevant third parties, has not conducted any due diligence, shall not be obligated to conduct any due diligence and has not verified the accuracy of any information or documents provided by such third parties. Taylor’s Student Experience Office expressly disclaims any representation and warranty regarding the title to, accuracy, validity, scope, enforceability, value, reliability and quality of the relevant Information and Materials or the veracity of any third party’s statements, express or implied regarding any of such Information and Materials. Taylor’s Student Experience Offie also makes no representations or warranties whatsoever regarding the current status of any relevant Information and Materials and the content of this publication.

CONTACT USTaylor’s UniversityStudent Experience DepartmentTaylor’s Lakeside Campus, Block A, Level 2,No. 1, Jalan Taylor’s, 47500 Subang Jaya, Selangor Darul Ehsan, Malaysia.Te l: +6 03 - 5629 5000 Fax : +6 03 - 5629 5036www.taylors.edu.my

Student [email protected]

International Office (IO)[email protected]

International Student Services (ISS)[email protected]

Bursary and Financial Aid (BFA)[email protected]

Health Services Centre (HSC)[email protected]

Sports and Recreation Centre (SRC)[email protected]

Student Development Hub (SDH)[email protected]

Counselling and PsychologicalServices Centre (CPSC)[email protected]

Global Mobility Office (GMO)[email protected]

Career Services Centre (CSC)[email protected]

TheStudent Experience (SE) Family

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