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Certified CPM Architect (CCA)

Secrets To Acing The Examand

Successful Finding And Landing Your Next

Certified CPM Architect (CCA)

Certified Job

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Copyright

Notice of RightsAll rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. No Claim to Orig. U.S. Govt. Works.

Notice of LiabilityThe information in this book is distributed on an As Is basis without warranty. While every precaution has been taken in the preparation of the book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it.

TrademarksMany of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations appear as requested by the owner of the trademark. All other product names and services identified throughout this book are used in editorial fashion only and for the benefit of such companies with no intention of infringement of the trademark. No such use, or the use of any trade name, is intended to convey endorsement or other affiliation with this book.

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This book figures out ways to boil down critical exam and job landing concepts into real world applications and scenarios. Which makes this book user-friendly, interactive, and valuable as a resource long after students pass the exam. People who teach Certified CPM Architect (CCA) classes for a living or for their companies understand the true value of this book. You certainly will too.

To Prepare for the exam this book tells you:

• What you need to know about the Certified CPM Architect (CCA) Certification and exam

• Preparation Tips for passing the Certified CPM Architect (CCA) Certification Exam

• Taking tests

The book contains several suggestions on how preparing yourself for an interview. This is an aspect that many people underestimate, whilst having a well-written CV, a personal blog, and possibly a number of past projects is definitively important - there is much more to prepare for. It covers non-technical aspects (how to find a job, resume, behavioral etc.). A ‘Must-study’ before taking a Tech Interview.

To Land the Job, it gives you the hands-on and how-to’s insight on

• Typical Certified CPM Architect (CCA) Careers• Finding Opportunities - the best places to find them• Writing Unbeatable Resumes and Cover Letters• Acing the Interview• What to Expect From Recruiters• How employers hunt for Job-hunters.... and More

This book offers excellent, insightful advice for everyone from entry-level to senior professionals. None of the other such career guides compare with this one.

It stands out because it:

• Explains how the people doing the hiring think, so that you can win them over on paper and then in your interview

• Is filled with useful work-sheets• Explains every step of the job-hunting process - from little-known ways for

finding openings to getting ahead on the job

This book covers everything. Whether you are trying to get your first Certified CPM Architect (CCA) Job or move up in the system, you will be glad you got this book.

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ContentsPegasystems Certified Professional Program 10Preparation Tips For The Certified CPM Architect (CCA) Certification Exam 13Exam time Hints for managing tenseness 13Exam Preparation Tips 15Examination hints 19Preparing for an Essay Exam 21Multiple Choice examination tips 23Test Taking Strategies 24Memory Tips and Test Taking Strategies 26More Test Taking Strategies 28Stress Management Test Anxiety 31Even More Test Taking Strategies 33Specific Hints for Answering Multiple alternative Questions 34Taking Tests 35Before the Test 35During the test 36After the test 36Exam time Hints for result driven studying 36FINDING AND APPLYING FOR Certified CPM Architect (CCA) JOBS AND EVALUATING OFFERS 40Where to Learn About Job Openings 40Job Search Methods 40Personal contacts. 41School career planning and placement offices. 41Employers. 41Classified ads. 42Internet resources. 42Labor unions. 42State employment service offices. 43Job matching and referral. 43Services for special groups. 43Federal Government. 44Community agencies. 44Private employment agencies and career consultants. 44Internships. 44

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Applying for a Certified CPM Architect (CCA) Job 46Resumes and application forms. 46Gathering information. 46Choosing a format. 47Resume and KSA (knowledge, skills & abilities) tips: 48Cover letters. 51Certified CPM Architect (CCA) Job Interview Tips 52Preparation: 52Personal appearance: 52The interview: 52Information to bring to an interview: 53Evaluating a Certified CPM Architect (CCA) Job Offer 54The organization. 54Should you work for a relatively new organization or one that is well established? 56The job 56Where is the job located? 56Does the work match your interests and make good use of your skills? 56How important is the job to the company or organization? 56What will the hours be? 56How long do most people who enter this job stay with the company? 57The company should have a training plan for you. 57Salaries and benefits. 57WHAT TO EXPECT FROM THE OTHER SIDE OF THE TABLE… 59THE INTERVIEW AND SELECTION PROCESS 59Step 1 61Technical Competencies Assessment Guide 61Step 2 62Determine the Customer Service Focused 62Competencies of the Job 62Definitions: 63Responsible. 63Likeable. 63Believable. 64Outgoing. 64

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Unflappable. 65CUSTOMER SERVICE FOCUSED BEHAVIORS ASSESSMENT GUIDE 66Step 3 67Develop Interview Questions to Assess Both 67Technical and Customer Service 67Focused Competencies 67Step 4 68Conducting the Interview 68Step 5 70Background and Reference Checks 70Making a Job Offer 70Confirming Job Offer Letter 71Informing Unsuccessful Candidates 71Retention of Interview Materials 71SAMPLE CUSTOMER SERVICE FOCUSED INTERVIEW QUESTIONS 72Responsible 72Likeable 73Believable 74Outgoing 75Unflappable 76INTERVIEWING Certified CPM Architect (CCA) 77THE INTERVIEW PROCESS 77Planning 77Confirming/Scheduling Interview 78Conducting the Interview 78Closing 79Follow Up 79Interview Questions To Get You Started 80Supervisor and Manager Competencies 80Interviewing People With Disabilities 81Accommodating Persons With Disabilities For An Interview 82Interview Do’s and Don’ts 83CHECKING REFERENCES 84Which References Should I Check? 85Tips for Checking References 85The Reference Check Questions To Ask 86Supervisory and Managerial Competencies: 88

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Building Coalitions/Communication: 88Recruiting Certified CPM Architect (CCA) - It Takes More Than A Job Announcement 88Before Submitting the Vacancy 89When the Vacancy Announcement is Open 90Once the Certificate of Eligibles is Received 91After The Selection is Made 92ASSESSING YOUR RECRUITMENT AND SELECTION PRACTICES 93Policies and Procedures 93Recruitment Strategies 94Glossary 95

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Pegasystems Certified Professional ProgramPegasystems Certified Professional Program

PRPC Professional Certification Programs

Pega Academy supports a worldwide group of people of PRPC Certified Professionals drawn together by their dedication to excel in their way to hand over earth grade PRPC applications. Based on your interest part or vocation itinerary mark up for one of the exams below and turn into a part of a social group of our fast growing professional person group of people

Listing of Available Exams

CSSA v6. 2 Certified Senior System Architect ExamCBA Certified Business Architect Exam

The CBA examination validates that when a Certified Business Architect participates in the design and construction of a PRPC application they possess the fundamental fundamental PRPC skills and information that must be concerned with concrete problems or data to make sure success.

Recommended Certification PathPRPC Business Architect Essentials 5 DayPRPC Implementation Methodologies 3 DayExperience gathering requirements and or construction Use cases is helpfulStudents that have completed PRPC Fast Track can put in the place of another this for Business Architect Essentials on the Business Architect Certification PathType of Exam 70 query several alternative examinationLength 90 minutesPassing Grade 70CBA Exam Blueprint 378 KB pdfTake a Practice Exam

CCA Certified CPM Architect Exam

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The Certified CPM Architect CCA is for System Architects that wish to spread extend in one or more spread their information and in-vent the PRPC skills needed to deploy our contact centre applica-tion.

Certification Path PRPC Fast TrackPRPC BootcampCPM Implementing Your SolutionType of Exam 50 query several alternative examinationLength 90 minutesPassing Grade 70CCA Exam Blueprint 347 KB pdfTake a Practice Exam

CMBB Certified Methodology Black Belt Exam

The Certified Methodology Black Belt CMBB has been built for Busi-ness Analysts and Project Managers who wish to focus one’s atten-tion on Pegasystems methodology and without deviation or inter-ruption take possession of by conquer objectives DCO. Additional focus is placed on our fresh Project Methodology PMF and Test Management TMF Frameworks.

Certification PathPRPC FastTrack or Business Architect EssentialsMethodology EssentialsType of Exam 50 query several alternative examinationLength 90 minutesPassing Grade 70CMBB Exam Blueprint 301 KB pdfTake a Practice Exam

CSA Certified System Architect Exam

The Certified System Architect CSA is for developers and technical personnel members who need to memorize how to invent Pega applications. This certification supplies a baseline measurement on your information of PRPC.

CSSA Certified Senior System Architect Exam

The Certified Senior System Architect CSSA is for Certified System Architects that wish to augment their PRPC skills. This certification