9 771940 989007 30

Journal of Service Science and Management, 2012, 5, 223-311 Published Online September 2012 in SciRes (http://www.SciRP.org/journal/jssm/)

TABLE OF CONTENTS

Volume 5 Number 3 September 2012 A Consensus-Based Policy Framework on Pharmacist-Led Self-Management Using the Delphi Process

F. Y. Y. Wong, F. W. K. Chan, J. H. S. You, E. L. Y. Wong, E.-K. Yeoh………………………………………………………223

Risk Evaluation of Dynamic Alliance Based on Fuzzy Analytic Network Process and Fuzzy TOPSIS

X. G. Zhou, M. Lu…………………………………………………………………………………………………………………230

Efficient Routing of Emergency Vehicles under Uncertain Urban Traffic Conditions

A. Elalouf………………………………………………………………………………………………………………………241

Integrated Logistics Network for the Supply Chain of Locally Produced Food, Part II: Assessment of E-Trade, Economic Benefit and Environmental Impact

I. Nordmark, D. Ljungberg, G. Gebresenbet, T. Bosona, R. Jüriado………………………………………………..…………249

Food Supply Chain Safety Risk Prevention and Control: Based on the Behavioral Perspective

Y.-S. Liu, R. Yu, X.-X. Lin………………………………………………………………………………………………………263

Functional Analysis of Small Towns Economic Role in Rural Development, Case Study: Zahedshahr, Iran

I. Ebrahimzadeh, N. Tayyebi, Y. Shafei………………………………………...…………………………………………………269

On an M/G/1 Queueing Model with k-Phase Optional Services and Bernoulli Feedback

S. Abdollahi, M. R. Salehi Rad……………………………………………..……………………………………………………280

Empirical Study on the Impact of Domestic Economic Cycle on Sichuan’s Tourism

J. R. Liu, Q. Yan…………………………………………………………………………………………………………………289

The Construction of the Non-Material Incentive Model for the Firm Operator’s Compensation Contract in China

B. Luo, S.-S. Zheng, H.-M. Ji, C. Gong…………………………………………………………………………..……………293

Application of Life Style Model to Analyze the Market of Department Stores

C.-W. Chung, J.-J. Hsu…………………………………………………………………………………………………………302

The figure on the front cover is from the article published in Journal of Service Science and Management, 2012, Vol. 5, No. 3, pp. 249-262 by Ingrid Nordmark, et al.

Copyright © 2012 SciRes. JSSM

Journal of Service Science and Management (JSSM)

Journal Information

SUBSCRIPTIONS

The Journal of Service Science and Management (Online at Scientific Research Publishing, www.SciRP.org) is published quarterly

by Scientific Research Publishing, Inc., USA.

Subscription rates: Print: $79 per issue.

To subscribe, please contact Journals Subscriptions Department, E-mail: sub@scirp.org

SERVICES

Advertisements

Advertisement Sales Department, E-mail: service@scirp.org

Reprints (minimum quantity 100 copies)

Reprints Co-ordinator, Scientific Research Publishing, Inc., USA.

E-mail: sub@scirp.org

COPYRIGHT

Copyright©2012 Scientific Research Publishing, Inc.

All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by

any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as described below, without the

permission in writing of the Publisher.

Copying of articles is not permitted except for personal and internal use, to the extent permitted by national copyright law, or under

the terms of a license issued by the national Reproduction Rights Organization.

Requests for permission for other kinds of copying, such as copying for general distribution, for advertising or promotional purposes,

for creating new collective works or for resale, and other enquiries should be addressed to the Publisher.

Statements and opinions expressed in the articles and communications are those of the individual contributors and not the statements

and opinion of Scientific Research Publishing, Inc. We assumes no responsibility or liability for any damage or injury to persons or

property arising out of the use of any materials, instructions, methods or ideas contained herein. We expressly disclaim any implied

warranties of merchantability or fitness for a particular purpose. If expert assistance is required, the services of a competent

professional person should be sought.

PRODUCTION INFORMATION

For manuscripts that have been accepted for publication, please contact:

E-mail: jssm@scirp.org

9 771940 989007 30