9126572009
TRANSCRIPT
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Bill No : 0015187785 | Bill Period : 01.07.15 to 31.07.15 | Bill Date : 01.08.15 | Your Plan : SUPER TALK-300
Mr. GOUTAM MONDAL
Happy to helpVodafone No : 9126572009
Alternate Contact No : 7699988866EVELYN LODGE BANGLO NO 7 CLUBPO & PS ASANSOLOPP CMPDI COLONYBARDHAMAN 713304
SMS BILL to 199 (toll free)Email us [email protected] on 97320 97320 or 199
Relationship No : 1.62958270
No. of Connections : 1
Amount Due: Due Date:
Rs. -392.33 19.08.15
Previous balance Payments Adjustments Charges for this bill periodAmount due on orbefore 19.08.15
Amount dueafter 19.08.15
- + + =Rs.-220.33 Rs.514.00 Rs.0.00 Rs.342.00 Rs.-392.33 Rs.-392.33
Pay previous balance if any, immediately to avoid disconnection. Pay your current charges by 19.08.15 to avoid late payment charges.
Summary of charges for this bill period (Rs)
• One time Charges 0.00
• Monthly Charges 300.00
• Call Charges 0.00
• Conference Call Charges 0.00
• SMS Charges 0.00
• Mobile Internet Charges 0.00
• National Roaming Charges 0.00
• International Roaming Charges 0.00
• VAS Downloads 0.00
• Discounts / Other Charges 0.00
• Other credits / Charges 0.00
Sub Total 300.00
• Service Tax @ 14.00% 42.00
Total 342.00
Many ways to pay your Vodafone bill
Pay Online Pay using m-pesa TM
Log on to Vodafone Website, www.vodafone.in and go to "Quick Bill Pay" to payusing your credit card, debit card or netbanking. Simply SMS QUICKPAY to 199(toll-free).
Pay your bill from your mobile using Vodafone m-pesa. To register for m-pesa, visita nearest Vodafone Store or call up 55400 (toll-free).
Pay on IVRPay using MyVodafone App Call 199 (Toll-Free) from your Vodafone number & follow the voice instructions to
pay your bill using your credit card.Log on to MyVodafone App on your Smartphone and pay using your credit card,debit card or netbanking. You can download the app free of cost from PlayStore or
pple Store on your Smartphone. Pay at Vodafone StoresWalk-in to a nearest Vodafone Store and pay by cash, credit or debit card. You canalso drop your cheque into the Payment Drop Box.Pay through Direct Debit
Give standing instructions to automatically debit your bill amount from your bankaccount or credit card. To sign up for Direct Debit, call 199 or visit nearest VodafoneStore or log on to www.vodafone.in.
Pay using Citi Reward PointsMake your bill FREE! Pay with Citi Reward Points.
Imp: Cheque/DD should be payable to "VODAFONE No. 9126572009 ".
As per Govt of India notification, Service Tax on Telecom Services stands revised from 12.36% to 14.00% with effect from June 1, 2015. New Service Tax rates will be applicable on allBills generated on or after June 1, 2015.
Vodafone South Limited : DLF IT Park,Block-AF,15thFlr,08 MajorArterialRoad,NewTown,Rajarhat,Kolkata-7000156.Tel:3371712600,Fax:3323242703
Service Tax Registration No : ABCB5847LST006 CIN : U74899DL1995PLC074451
Regd. Office : C-48,Okhla Industrial Area Phase-II,New Delhi-110020,India.Tel:9811090001,Fax:9811398002, www.vodafone.in
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T MWe’re Happy to Help Helpful Information for You• Call us on 199 from your Vodafone mobile or call on 97320 97320
from any other network.
• You can also visit www.vodafone.in ,email us at
[email protected] or fax us on +91 98300 98241
• For complaints, service activation/deactivation and
tariff change requests call 198 (toll free) from your Vodafone mobile.
Billing information:
For last bill summary, unbilled amount, credit limit,
last 3 payments, etc., dial *111#
You can also send an SMS to 199 for the following:
• Last bill summary :SMS MBILL
• Data balance : SMS DATA BAL
• Bill in regional language : SMS LBILL
To activate ISD Calls*:
SMSACT ISD to 199 (*Deposit as applicable)
For itemised bill (Charges as applicable):
Log on to www.vodafone.in or SMS ACT IB to 199
Subscribe to e-bill:
• SMS ACT GOGREEN to 199
• SMS EMAIL (space) email ID to 199 to register your email ID
To change address: Visit your nearest store with the new address proof.
For more information call 199 (toll free).
Reporting loss of SIM: Call Vodafone Care immediately at 199 (toll free)
or 97320 97320 , and inform us. The connection will be
barred immediately.
Note : Charges of 50p/3 mins will be applicable when you choose to speak
to an agent on dialing 199 from your Vodafone mobile.
Write to Us atManager, Customer Service, Vodafone East ltd, DLF IT Park,Block AF, 15th Floor, 08 Major Arterial Road,New Town, Rajarhat, Kolkata 700 156
Be sure to get the docket number (your unique complaint/request number)and quote it in all future communication.
If you’re not satisfied with our responses, contact our Nodal Officer.
Name: Gunjan Agarwal
Phone: + 91 98305 51028 | Fax: +91 97320 97666
Email: [email protected]
You can also appeal to our Appellate Authority.The appeal form for complaints can be downloaded from our website.
3G is default service for Postpaid now, You can experience high speed
at the same rates of 2G on your 3G handset.Name: Mr. Girish Holla S
Designation: Head - Customer Service
Phone: +91 98301 99999 | Fax: +91 97320 97666
Email: [email protected]
Avoidable ChargesContact them with the docket number, from Monday to Friday, between9.30 AM to 6.00 PM at the above address Late payment charges
Outstanding Amount Late Payment Charges
Rs 100 – 299 Rs 25
Rs 300 – 499 Rs 50
more than Rs 500 Rs 100
About Your Tariff Plans• No migration fee will be charged when migrating to any plan
• No increase in your tariff plan for 6 months from enrollment of tariff
• No charge will be levied for any service without your explicit consent
• Security deposit will be refunded within 60 days of closure of
the account, beyond which, we will pay you an interest
of 10% per annum on the deposit
• To calculate the financial implications of your tariff plan, visit
www.vodafone.in
• It is advisable to change the tariff plan at the end of the bill cycle
Reconnection charges
In case of disconnection due to non payment, you can get reconnected
at a cost upto Rs 150 (plus service tax). The amount will be
charged in your subsequent bill.
Bounced cheque charges
If your cheque returns unpaid by your bank, you’ll be charged
up to Rs 200. It may also result in withdrawal of services.Value Added Servicesi. From entertainment to infotainment, get our best services
hand-picked for you, call 123 (toll free)
ii. To deactivate any service, SMS STOP to 155223
or call 155223 (toll free) Dynamic Credit LimitManage Your Vodafone Account Online To find your dynamic credit limit, SMS LIMIT to 199 (toll free).
- Register for ‘My Vodafone’ by visiting
www.vodafone.in/myvodafone
- Download MyVodafone App on your smartphone.
SMS MYVF to 199
Your dynamic credit limit depends on the security deposit you’ve paid, your average monthly usage, payment track record and onhow long you’ve been with us. You may be asked to make an interimpaymentif your usage is more than your dynamic credit limit.
However, Vodafone at its discretion allows usage beyond the credit limitbased on your payment history, without changing the credit limit. Your paymentwill be basis actual calls made.International Roaming
To increase your credit limit you have to make an additional paymenttowards your security deposit.
a . International rates for Data usage vary from Rs 5.50/10 KBto Rs 10/10 KB, depending upon the country of visit.Please visit www.vodafone.in for details.
pplications within your handset might be set for auto sync/auto refresh.Kindly change settings to manual sync/manualrefresh when travelling overseas.
b.
Complaints and Requestsc. SMS on International Roaming is charged at Rs 15/SMS (1 SMS = 160
characters) To check the status of your complaints and requests for the last 3 months,log onto My Vodafone. Select "Complaints and Requests"under the "My Account - Support" section.To activate International Roaming *before you fly overseas,
SMSACT IR to 199 (*Deposit as applicable) To avoid unwanted telemarketing calls, register your Vodafone number in
NDNC Registry - call 1909 (toll free) or SMS START 0 to 1909 (toll free).Save up to 95% on International roaming with Vodafone,
SMSIROAM to 199 to check IR discount benefits
on International Roaming
ll contents of this bill will be deemed correct by you if you don’t inform usof any discrepancy within the due date.
Tips for You! Rounding RuleFree Data usage on your connection is also applicable onusage carried out on any Vodafone network within India.
Call duration is rounded upwards for fractions of a second. Data usage is
to the nearest multiple of 10 Kilobytes. SMS beyond 160 characters (i.e. includi
space,words, numbers, special characters,symbols etc.) is considered as two (2) or
SMS (as the case may be).
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Your Usage Details
Mr. GOUTAM MONDAL Vodafone No : 9126572009
Local Pulse Rate : VF 2 VF 60 seconds and VF 2 Others 60 seconds
Bill Period : 01.07.15 to 31.07.15 Dynamic Credit Limit : Rs. 2000 (For details refer back of page 1)
Your Postpaid Plan : SUPER TALK-300
Local/Pulse)
STD/Pulse)
OutgoingSMS Rates
/SMS)(RsOutgoing
Call Details(Rs (Rs
VF 2 VF 0.3 1.5 Local 0.5
VF 2 Others 0.3 1.5 National 1
VF 2 LL 0.3 1.5 International 5
Video Calls 3
Above tariff details do not i nclude any VAS tariffs, Roaming Charges, SMS to special numbers, free minutes, special promo packs or special promo features like Nightspeak, Family & Friends, CUG, etc
For further details on international call rates, vi sit www.vodafone.in
Monthly Charges Rental Period Charges (Rs) Discounts (Rs) Net Charges (Rs)
Plan Rental 01.07.15 to 31.07.15 300.00 0.00 300.00Total 300.00 0.00 300.00
Call Charges Usage (Min:Sec) Charges (Rs) Discounts (Rs) Net Charges (Rs)
Local 450:00 133.50 133.50 0.00
NightSpeak 373:00 111.90 111.90 0.00
Total 823:00 245.40 245.40 0.00
Service Tax @ 14.00% (Rs)
Service Tax@ 14.00% 42.00
Total 42.00
Payment Details Date (Rs)
Payment Received 05.07.15 22.00
Payment Received 05.07.15 12.00
Payment Received 15.07.15 480.00
Total 514.00
Note: If your tariff plan offers you free SMS, BlackBerry and/or GPRS, details of the usage are not provided in this itemized bill. These detailscan be found in your Vodafone bill downloadable from My Vodafone on www.vodafone.in.
Enjoy seamless Roaming in Kolkata Vodafone network at your current local tariff. Usage charges will be shown as "Roaming Charges" in your
bill.
SMS BILL to 199 (toll free) for bill information pg 3 of 5
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Itemised calls
Mr. GOUTAM MONDAL Vodafone No. : 9126572009
Local Pulse Rate : VF 2 VF 60 seconds and VF 2 Others 60 seconds
DD/MM/YY-Time Number Duration
(Min:Sec)
Charges
(Rs)Details of free usage
9126572009
Call Charges
Local
01/07/15-08:50:19 #918927870559 3:00 0**01/07/15-12:30:36 #9614779380 1:00 0**01/07/15-18:11:14 #917063291944 1:00 0**01/07/15-19:02:32 #9333107101 1:00 0**02/07/15-10:21:02 #919547981955 1:00 0**02/07/15-18:42:30 #917063291944 24:00 0**03/07/15-11:05:24 #9614779380 1:00 0**03/07/15-21:20:14 #917031535895 9:00 0**06/07/15-13:19:25 #9614779380 1:00 0**06/07/15-17:08:17 #919614779380 1:00 0**06/07/15-17:14:24 #8158967445 1:00 0**06/07/15-20:17:52 #919002423982 1:00 0**06/07/15-20:57:22 #917031535895 5:00 0**07/07/15-14:07:13 #919932257422 1:00 0**07/07/15-14:08:04 #918670959172 2:00 0**07/07/15-18:51:16 #917063291944 11:00 0**
07/07/15-21:08:41 #8759409164 1:00 0**08/07/15-20:48:20 #9832154036 1:00 0**08/07/15-22:00:30 #919641238625 1:00 0**08/07/15-22:02:17 #9434237582 1:00 0**09/07/15-09:37:31 917076374882 2:00 0**09/07/15-09:39:50 917076374882 1:00 0**09/07/15-10:23:07 #919641930099 4:00 0**09/07/15-11:14:43 8348000366 1:00 0**09/07/15-11:34:59 #9002969947 1:00 0**09/07/15-21:41:27 #918798393782 4:00 0**09/07/15-21:54:25 #918670959172 1:00 0**09/07/15-21:55:11 #9475483945 2:00 0**09/07/15-22:37:04 #8537846364 1:00 0**10/07/15-12:16:16 #919851546901 10:00 0**10/07/15-12:26:04 #919851546901 1:00 0**10/07/15-14:19:36 #919002423982 1:00 0**10/07/15-14:20:06 #919635630770 1:00 0**
10/07/15-14:59:29 #918585015928 1:00 0**10/07/15-17:02:21 #919635630770 1:00 0**11/07/15-10:43:52 #8585015928 1:00 0**11/07/15-12:52:38 #919635630770 1:00 0**11/07/15-17:06:56 917407929528 8:00 0**11/07/15-19:47:40 #919002423982 1:00 0**11/07/15-21:15:10 8348000366 1:00 0**12/07/15-09:05:28 #919635288290 4:00 0**12/07/15-09:29:16 #919832776997 1:00 0**12/07/15-09:30:33 #919635288290 1:00 0**12/07/15-12:11:07 #919635288290 5:00 0**12/07/15-12:16:19 #919547981955 1:00 0**12/07/15-12:18:56 #919635288290 3:00 0**12/07/15-18:17:28 #9832776997 1:00 0**12/07/15-19:20:31 #919635288290 14:00 0**13/07/15-11:48:36 8348000366 1:00 0**
13/07/15-17:57:14 918001614793 1:00 0**13/07/15-18:51:28 918001614793 1:00 0**13/07/15-18:52:38 #917063291944 9:00 0**13/07/15-19:01:11 918001614793 1:00 0**13/07/15-19:58:39 #9002423982 1:00 0**13/07/15-19:59:32 #9002423982 1:00 0**14/07/15-12:16:48 918348649671 1:00 0**14/07/15-16:47:02 #9002423982 1:00 0**14/07/15-17:31:32 918348000366 1:00 0**14/07/15-19:43:53 #918927870559 1:00 0**14/07/15-19:50:47 #9002423982 1:00 0**14/07/15-20:15:57 918348649690 1:00 0**14/07/15-20:42:10 #9002423982 1:00 0**14/07/15-20:46:59 #9614720611 1:00 0**15/07/15-10:27:58 #9002423982 1:00 0**15/07/15-10:52:34 #9851352544 1:00 0**15/07/15-14:21:50 #919332186884 1:00 0**
15/07/15-16:23:57 #919002423982 1:00 0**15/07/15-18:09:45 #9832776997 1:00 0**15/07/15-18:52:18 #917063291944 3:00 0**15/07/15-19:00:24 #917063291944 15:00 0**15/07/15-19:47:42 918145777776 1:00 0**
DD/MM/YY-Time Number Duration
(Min:Sec)
Charges
(Rs)Details of free usage
9126572009
Local
15/07/15-20:17:01 #9002423982 1:00 0**15/07/15-22:26:15 #919002423982 1:00 0**15/07/15-22:43:07 #9547357026 1:00 0**16/07/15-11:01:18 #919641238625 1:00 0**16/07/15-11:02:07 918348000366 1:00 0**16/07/15-11:14:18 #919641238625 1:00 0**16/07/15-13:23:08 #9002423982 1:00 0**16/07/15-13:44:35 #9614359161 1:00 0**16/07/15-13:51:35 #9002423982 1:00 0**16/07/15-16:33:23 #918927870559 1:00 0**16/07/15-18:51:28 #917063721968 2:00 0**16/07/15-19:27:37 #917063291944 6:00 0**16/07/15-20:45:34 #919635288290 4:00 0**16/07/15-21:12:07 #919641930099 5:00 0**17/07/15-09:41:58 917076374882 1:00 0**17/07/15-09:42:54 917076374882 1:00 0**17/07/15-09:43:23 917076374882 2:00 0**17/07/15-10:21:51 919647283286 7:00 0**
17/07/15-18:40:56 #918927870559 1:00 0**17/07/15-20:05:23 #919635630770 1:00 0**17/07/15-20:21:57 #919002423982 1:00 0**17/07/15-20:42:53 #919002423982 1:00 0**18/07/15-07:36:52 #9851117333 1:00 0**18/07/15-07:38:30 #9851117333 1:00 0**18/07/15-12:01:24 8348000366 1:00 0**18/07/15-12:01:42 8348000366 1:00 0**18/07/15-12:10:30 #919851117333 17:00 0**18/07/15-12:27:27 #919851117333 6:00 0**18/07/15-12:34:33 #919851117333 3:00 0**18/07/15-12:37:18 #919851117333 4:00 0**18/07/15-12:50:38 #918373080003 1:00 0**18/07/15-16:22:21 #919851873785 1:00 0**18/07/15-16:38:27 #9614359161 1:00 0**18/07/15-16:39:38 #9002423982 1:00 0**18/07/15-18:31:35 #9614359161 1:00 0**19/07/15-18:51:30 #917063291944 29:00 0**20/07/15-09:57:23 #08016127118 1:00 0**20/07/15-11:17:54 #918016127118 1:00 0**20/07/15-11:54:41 #919434777164 1:00 0**20/07/15-13:55:02 9434197111 1:00 0**20/07/15-15:15:20 #919333727034 1:00 0**20/07/15-15:17:48 #919333727034 3:00 0**20/07/15-15:22:59 #919333727034 2:00 0**20/07/15-19:08:31 917076374882 1:00 0**20/07/15-19:09:16 917076374882 1:00 0**20/07/15-20:15:39 #9002423982 1:00 0**20/07/15-20:17:01 #08016127118 1:00 0**20/07/15-20:36:16 918348217111 1:00 0**21/07/15-08:59:01 918768366015 2:00 0**21/07/15-15:44:07 8388089523 1:00 0**21/07/15-16:10:58 #918906124767 2:00 0**
21/07/15-18:57:49 #9614720611 1:00 0**21/07/15-19:20:23 #917063291944 2:00 0**21/07/15-19:57:14 #9002423982 1:00 0**22/07/15-11:35:15 9434197111 2:00 0**22/07/15-13:15:55 #9434776232 3:00 0**22/07/15-18:55:14 #917063291944 24:00 0**22/07/15-20:28:20 #9614720611 1:00 0**22/07/15-21:07:45 #917031535895 1:00 0**23/07/15-09:17:43 #918670676676 2:00 0**23/07/15-09:20:01 7797153005 3:00 0**23/07/15-12:25:57 #9002423982 1:00 0**23/07/15-13:07:25 #919851867302 2:00 0**23/07/15-19:30:06 917407929528 1:00 0**23/07/15-19:31:39 #8436029348 1:00 0**23/07/15-19:33:17 #8944928271 1:00 0**23/07/15-19:34:08 917407929528 1:00 0**23/07/15-20:15:41 #9002423982 1:00 0**24/07/15-08:34:31 #9434847119 1:00 0**24/07/15-09:49:00 #9434847119 1:00 0**24/07/15-10:37:18 918348649671 1:00 0**24/07/15-19:36:28 #919641930099 2:00 0**25/07/15-08:36:56 #919547981955 1:00 0**
** indicates calls at discounted rate
# indicates calls to mobile numbers not on Vodafone
SMS BILL to 199 (toll free) for bill information pg 4 of 5
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Itemised calls
Mr. GOUTAM MONDAL Vodafone No. : 9126572009
Local Pulse Rate : VF 2 VF 60 seconds and VF 2 Others 60 seconds
DD/MM/YY-Time Number Duration
(Min:Sec)
Charges
(Rs)Details of free usage
9126572009
Local
25/07/15-08:58:25 #919547981955 1:00 0**
25/07/15-10:12:03 #919749776916 1:00 0**25/07/15-11:42:19 #919851867302 1:00 0**25/07/15-12:52:08 #9002423982 1:00 0**25/07/15-18:52:04 #919641238625 1:00 0**25/07/15-18:53:41 #9232628225 1:00 0**25/07/15-18:56:40 #9933054044 1:00 0**25/07/15-20:10:45 #918972317767 1:00 0**26/07/15-18:50:49 #917063291944 5:00 0**26/07/15-18:56:05 #917063291944 7:00 0**26/07/15-20:20:05 #9232628225 1:00 0**27/07/15-09:38:07 8348000366 1:00 0**27/07/15-19:07:09 #919641930099 2:00 0**27/07/15-19:57:15 #918906681575 1:00 0**27/07/15-20:19:15 #918906681575 3:00 0**27/07/15-21:00:46 917407929528 4:00 0**28/07/15-08:58:23 #919547981955 1:00 0**28/07/15-10:23:09 03412241207 2:00 0**
28/07/15-10:54:21 #9831589530 2:00 0**28/07/15-11:11:43 #918906681575 1:00 0**28/07/15-12:35:48 18002089898 5:00 028/07/15-18:57:48 #917063291944 8:00 0**28/07/15-19:28:13 #918927870559 1:00 0**28/07/15-21:36:40 #918906681575 1:00 0**29/07/15-09:00:41 #919002423982 2:00 0**29/07/15-09:17:11 #919002423982 1:00 0**29/07/15-11:59:01 #8670226376 1:00 0**29/07/15-12:03:26 #918016127118 1:00 0**29/07/15-17:11:12 917076297660 1:00 0**29/07/15-17:50:51 #9932845487 1:00 0**29/07/15-17:51:43 918348000366 1:00 0**29/07/15-19:43:43 #917063291944 1:00 0**29/07/15-19:48:21 #917063291944 1:00 0**29/07/15-20:17:30 #919002423982 1:00 0**
30/07/15-21:19:46 #8670226376 1:00 0**31/07/15-08:33:55 #919635630770 1:00 0**31/07/15-08:59:11 #919635630770 1:00 0**31/07/15-10:16:56 #8585015928 1:00 0**31/07/15-12:51:41 7407947886 3:00 0**31/07/15-15:56:16 7407947886 1:00 0**31/07/15-18:29:59 7407947886 3:00 0**31/07/15-19:20:33 7407947886 1:00 0**31/07/15-20:27:36 #9002423982 1:00 0**
Total 187 Call 450:00 0.00
NightSpeak
03/07/15-23:33:21 #917063291944 3:00 0**03/07/15-23:45:43 #917063291944 27:00 0**06/07/15-23:19:48 #917063291944 6:00 0**06/07/15-23:29:28 #917063291944 10:00 0**
09/07/15-23:24:25 #9088823456 1:00 0**10/07/15-23:59:01 #919563587126 10:00 0**12/07/15-23:25:14 #917063291944 1:00 0**12/07/15-23:53:27 #917063291944 13:00 0**13/07/15-00:05:50 #917063291944 9:00 0**15/07/15-00:04:49 #918906079850 1:00 0**15/07/15-00:09:20 #918906079850 1:00 0**15/07/15-00:11:06 #918906079850 6:00 0**15/07/15-00:49:31 #917031535895 32:00 0**19/07/15-00:07:07 #919851117333 22:00 0**19/07/15-00:31:05 #919851117333 9:00 0**20/07/15-23:25:12 #917063291944 73:00 0**23/07/15-23:22:14 #917098410891 4:00 0**23/07/15-23:28:52 #917098410891 11:00 0**23/07/15-23:50:17 #917063291944 18:00 0**24/07/15-00:14:22 #917063291944 55:00 0**24/07/15-23:46:59 #917063291944 1:00 0**27/07/15-23:29:21 #917063291944 33:00 0**28/07/15-00:20:24 #917063291944 4:00 0**30/07/15-23:46:03 #917063291944 21:00 0**31/07/15-00:08:18 #917063291944 2:00 0**
DD/MM/YY-Time Number Duration
(Min:Sec)
Charges
(Rs)Details of free usage
9126572009
NightSpeak
Total 25 Call 373:00 0.00
** indicates calls at discounted rate
# indicates calls to mobile numbers not on Vodafone
SMS BILL to 199 (toll free) for bill information pg 5 of 5