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MEDICAL POLICY – 7.03.01 Kidney Transplant BCBSA Ref. Policy: 7.03.01, 7.03.14 Effective Date: June 10, 2020 Last Revised: June 9, 2020 Replaces: Extracted from 7.03.509 RELATED MEDICAL POLICIES: 7.03.02 Allogeneic Pancreas Transplant Select a hyperlink below to be directed to that section. POLICY CRITERIA | DOCUMENTATION REQUIREMENTS | CODING RELATED INFORMATION | EVIDENCE REVIEW | REFERENCES | HISTORY Clicking this icon returns you to the hyperlinks menu above. Introduction An organ transplant is the surgical process of replacing a severely diseased organ with a healthy one from a donor. The donated organ can come from a living person or a person who passed away from an accident or illness. Organ failure is the most common reason a transplant is needed. Organ failure can occur because of illness, injury, or birth defect. There are many factors that go into finding a donor organ that matches. These include blood type and the size of the organ. Other factors include how long a person has been on the waiting list, the level of illness, and the distance the donated organ must be transported. This policy describes when transplanting a kidney may be considered medically necessary. This policy notes that a plan physician will review solid organ transplant requests together with the criteria of the transplant center. Note: The Introduction section is for your general knowledge and is not to be taken as policy coverage criteria. The rest of the policy uses specific words and concepts familiar to medical professionals. It is intended for providers. A provider can be a person, such as a doctor, nurse, psychologist, or dentist. A provider also can be a place where medical care is given, like a hospital, clinic, or lab. This policy informs them about when a service may be covered. Policy Coverage Criteria

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  • MEDICAL POLICY – 7.03.01

    Kidney Transplant

    BCBSA Ref. Policy: 7.03.01, 7.03.14

    Effective Date: June 10, 2020

    Last Revised: June 9, 2020

    Replaces: Extracted from

    7.03.509

    RELATED MEDICAL POLICIES:

    7.03.02 Allogeneic Pancreas Transplant

    Select a hyperlink below to be directed to that section.

    POLICY CRITERIA | DOCUMENTATION REQUIREMENTS | CODING

    RELATED INFORMATION | EVIDENCE REVIEW | REFERENCES | HISTORY

    ∞ Clicking this icon returns you to the hyperlinks menu above.

    Introduction

    An organ transplant is the surgical process of replacing a severely diseased organ with a healthy

    one from a donor. The donated organ can come from a living person or a person who passed

    away from an accident or illness. Organ failure is the most common reason a transplant is

    needed. Organ failure can occur because of illness, injury, or birth defect. There are many factors

    that go into finding a donor organ that matches. These include blood type and the size of the

    organ. Other factors include how long a person has been on the waiting list, the level of illness,

    and the distance the donated organ must be transported. This policy describes when

    transplanting a kidney may be considered medically necessary. This policy notes that a plan

    physician will review solid organ transplant requests together with the criteria of the transplant

    center.

    Note: The Introduction section is for your general knowledge and is not to be taken as policy coverage criteria. The

    rest of the policy uses specific words and concepts familiar to medical professionals. It is intended for

    providers. A provider can be a person, such as a doctor, nurse, psychologist, or dentist. A provider also can

    be a place where medical care is given, like a hospital, clinic, or lab. This policy informs them about when a

    service may be covered.

    Policy Coverage Criteria

    https://www.premera.com/medicalpolicies-individual/7.03.02.pdf

  • Page | 2 of 10 ∞

    Transplant Medical Necessity Kidney transplant Kidney transplants with either a living or deceased (cadaver)

    donor may be considered medically necessary for patients with

    documented end-stage renal disease.

    Kidney retransplant after a failed primary kidney transplant

    may be considered medically necessary in patients who meet

    criteria for kidney transplantation.

    Note: See Related Information

    Transplant Investigational All other situations Kidney transplant is considered investigational in all other

    situations not described above.

    HCV-viremic (hepatitis C)

    organs

    The transplantation of HCV-viremic solid organs (kidney, lung,

    heart, liver, small bowel, pancreas) to an HCV non-viremic

    recipient combined with direct-acting antiviral treatment for

    HCV is considered investigational.

    Documentation Requirements The patient’s medical records submitted for review for all conditions should document that

    medical necessity criteria are met. The record should include the following:

    • Office visit notes that contain the relevant history and physical documenting the patient has

    end-stage renal disease.

    Coding

    Code Description

    CPT 50360 Renal allotransplantation, implantation of graft; without recipient nephrectomy

    50365 Renal allotransplantation, implantation of graft; with recipient nephrectomy

  • Page | 3 of 10 ∞

    Code Description

    HCPCS

    S2065 Simultaneous pancreas kidney transplantation

    S2152 Solid organ(s), complete or segmental, single organ or combination of organs;

    deceased or living donor (s), procurement, transplantation, and related complications;

    including: drugs; supplies; hospitalization with outpatient follow-up; medical/surgical,

    diagnostic, emergency, and rehabilitative services, and the number of days of pre and

    posttransplant care in the global definition

    Note: CPT codes, descriptions and materials are copyrighted by the American Medical Association (AMA). HCPCS

    codes, descriptions and materials are copyrighted by Centers for Medicare Services (CMS).

    Related Information

    Renal-Specific Criteria

    Indications for renal transplant include a creatinine level of greater than 8 mg/dL, or greater

    than 6 mg/dL in symptomatic diabetic patients; however, consideration for listing for renal

    transplant may start well before the creatinine level reaches this point, based on the anticipated

    time that a patient may spend on the waiting list.

    Contraindications

    Potential contraindications to solid organ transplant (subject to the judgment of the transplant

    center):

    • Known current malignancy, including metastatic cancer

    • Recent malignancy with high risk of recurrence

    • History of cancer with a moderate risk of recurrence

    • Systemic disease that could be exacerbated by immunosuppression

    • Untreated systemic infection making immunosuppression unsafe, including chronic infection

    • Other irreversible end-stage diseases not attributed to kidney disease

  • Page | 4 of 10 ∞

    • Psychosocial conditions or chemical dependency affecting ability to adhere to therapy

    Benefit Application

    See member’s plan contract language for organ transplant benefits and specific benefits related

    to transport, lodging, and donor services. Please note limitations in coverage based on the

    transplant benefit, if applicable.

    Evidence Review

    Description

    Kidney transplant, a treatment option for end-stage renal disease (ESRD), involves the surgical

    removal of a kidney from a cadaver, living-related donor, or living-unrelated donor and

    transplantation into the recipient.

    Background

    End-Stage Renal Disease

    ESRD refers to the inability of the kidneys to perform their functions (ie, filtering wastes and

    excess fluids from the blood). ESRD, which is life-threatening, is also known as stage 5 chronic

    renal failure and is defined as a glomerular filtration rate less than 15 mL/min/1.73 m2.1

    Treatment

    Dialysis is an artificial replacement for some kidney functions. Dialysis is used as a supportive

    measure in patients who do not want kidney transplants or who are not transplant candidates; it

    can also be used as a temporary measure in patients awaiting a kidney transplant.

    Kidney transplant, using kidneys from deceased or living donors, is an accepted treatment of

    ESRD. Based on data from the Organ Procurement and Transplantation Network, in 2017, over

    10,300 kidney transplants were performed in the U.S. Since 1988, the cumulative number of

  • Page | 5 of 10 ∞

    kidney transplants is over 435,500.2 Of the cumulative total, 66% of the kidneys came from

    deceased donors and 34% from living donors.

    Combined kidney and pancreas transplants and management of acute rejection of kidney

    transplant using either intravenous immunoglobulin or plasmapheresis are discussed in separate

    medical policies.

    Summary of Evidence

    For individuals who have end-stage renal disease without contraindications to kidney transplant

    who receive a kidney transplant from a living donor or deceased (cadaveric) donor, the evidence

    includes registry data and case series. The relevant outcomes are overall survival, morbid events,

    and treatment-related mortality and morbidity. Data from large registries have demonstrated

    reasonably high survival rates after kidney transplant for appropriately selected patients and

    significantly higher survival rates for patients undergoing kidney transplant compared with those

    who remained on a waiting list. Kidney transplantation is contraindicated for patients in whom

    the procedure is expected to be futile due to comorbid disease or in whom posttransplantation

    care is expected to significantly worsen comorbid conditions. The evidence is sufficient to

    determine that the technology results in a meaningful improvement in the net health outcome.

    For individuals who have a failed kidney transplant without contraindications to kidney

    transplant who receive a kidney retransplant from a living donor or deceased (cadaveric) donor,

    the evidence includes registry data and case series. The relevant outcomes are overall survival,

    morbid events, and treatment-related mortality and morbidity. Data have demonstrated

    reasonably high survival rates after kidney retransplant (eg, 5-year survival rates ranging from

    87% to 96%) for appropriately selected patients. Kidney retransplantation is contraindicated for

    patients for whom the procedure is expected to be futile due to comorbid disease or for whom

    posttransplantation care is expected to significantly worsen comorbid conditions. The evidence

    is sufficient to determine that the technology results in a meaningful improvement in the net

    health outcome.

    For individuals who are HCV non-viremic who have end-stage renal disease and are candidates

    for a kidney transplant the evidence for the use of HCV viremic donor organs as an alternative to

    continuing dialysis or other appropriate treatment and remaining on the transplant wait-list

    consists of preliminary results of two open-label nonrandomized trials

    (THINKER and EXPANDER). The primary outcomes were sustained virologic response (SVR) and

    graft function and survival. Major adverse events attributable to the selected HCV direct-acting

    antiviral agents (DAA) regimen was also assessed. To date, the experience of 30 participants has

  • Page | 6 of 10 ∞

    been reported in the literature. Participants generally had comparable demographic

    characteristics. The studies differed in whether or not donor kidneys were genotyped in advance

    of transplantation. Appropriate DAA regimens were chosen to match genotype or pangenotypic

    was used. There were differences in the timing of administration of the DAA regimen, but all

    participants were followed to ascertain the need for extension of the original regimen or

    addition of another drug. All recipients showed evidence of HCV nucleic acid positivity and viral

    loads were determined in some instances. All recipients had SVR by the completion of the

    appropriate DAA regimen with the longest follow-up out to 12 months in 10 participants. There

    were no reports of allograft rejection or renal function abnormalities. Transient elevations in liver

    transaminases were reported but not in all participants. Assessment of quality of life (QOL) by

    the standard patient-reported measures in the first ten participants of the THINKER cohort

    indicated that QOL was initially diminished in the early postoperative period. At 12 months, the

    physical component score of the RAND-36 questionnaire improved beyond baseline but the

    mental component score returned to baseline. The evidence is insufficient to determine the

    effects of the technology on health outcomes.

    Ongoing and Unpublished Clinical Trials

    Some currently unpublished trials that might influence this review are listed in Table 1.

    Table 1. Summary of Key Trials

    NCT No. Trial Name Planned

    Enrollment

    Completion

    Date

    Ongoing

    NCT03500315 HOPE in Action Prospective Multicenter, Clinical Trial of

    Deceased HIVD+ Kidney Transplants for HIV+ Recipients

    360 Aug 2022

    NCT02669966 Live Kidney Donors with Positive Anti-HCV Antibody, But

    Negative HCV PCR

    6 Jun 2020

    NCT02945150 Preemptive Treatment with Grazoprevir and Elbasvir for

    Donor HCV Positive to Recipient HCV Negative Kidney

    Transplant

    40 Sept 2020

    NCT02743897 Open-Labeled Trial of Zepatier For Treatment of Hepatitis

    C-Negative Patients Who Receive Kidney Transplants from

    Hepatitis C-Positive Donors (THINKER)

    75 Dec 2021

    https://www.clinicaltrials.gov/ct2/show/NCT03500315?term=NCT03500315&rank=1https://www.clinicaltrials.gov/ct2/show/NCT02669966?term=NCT02669966&rank=1https://www.clinicaltrials.gov/ct2/show/NCT02945150?term=NCT02945150&rank=1https://www.clinicaltrials.gov/ct2/show/NCT02743897?term=NCT02743897&rank=1

  • Page | 7 of 10 ∞

    NCT No. Trial Name Planned

    Enrollment

    Completion

    Date

    NCT03801707 An Open Label, Prospective, Interventional, Proof of

    Concept Study to Evaluate the Feasibility and Safety of

    Kidney Transplant from HCV Positive Donors into HCV

    Negative Recipient Using Sofosbuvir/Velpatasvir as a

    Treatment for Post-Transplant HCV Transmission

    25 Jan 2022

    NCT: National clinical trial

    Practice Guidelines and Position Statements

    American Society of Transplant Surgeons et al

    The American Society of Transplant Surgeons, the American Society of Transplantation, the

    Association of Organ Procurement Organizations, and the United Network for Organ Sharing

    (2011) issued a joint position statement recommending modifications to the National Organ

    Transplant Act of 1984.23 The joint recommendation stated that the potential pool of organs

    from HIV-infected donors should be explored. With modern antiretroviral therapy, the use of

    these previously banned organs would open an additional pool of donors to HIV-infected

    recipients. The increased pool of donors has the potential to shorten waiting times for organs

    and decrease the number of waiting list deaths. The organs from HIV-infected deceased donors

    would be used for transplant only with patients already infected with HIV. In 2013, the HIV

    Organ Policy Equity Act permitting the use of this group of organ donors.

    The American Society of Transplantation

    The American Society of Transplantation (2017) convened a consensus conference of experts to

    address issues related to the transplantation of hepatitis C virus (HCV) viremic solid organs into

    HCV non-viremic recipients and concluded that the transplantation of organs from HCV viremic

    donors into HCV-negative recipients should be conducted only under monitored IRB-approved

    protocols and studies.

    https://www.clinicaltrials.gov/ct2/show/NCT03801707?term=NCT03801707&rank=1

  • Page | 8 of 10 ∞

    Medicare National Coverage

    The Medicare Benefit Policy Manual includes a chapter on end-stage renal disease.24 A section

    on identifying candidates for transplantation (140.1) states:

    After a patient is diagnosed as having ESRD [end-stage renal disease], the physician should

    determine if the patient is suitable for transplantation. If the patient is a suitable transplant

    candidate, a live donor transplant is considered first because of the high success rate in

    comparison to a cadaveric transplant. Whether one or multiple potential donors are

    available, the following sections provide a general description of the usual course of events

    in preparation for a live-donor transplant.

    Regulatory Status

    A kidney transplant is a surgical procedure and, as such, is not subject to regulation by the U.S.

    Food and Drug Administration.

    The U.S. Food and Drug Administration regulates human cells and tissues intended for

    implantation, transplantation, or infusion through the Center for Biologics Evaluation and

    Research, under Code of Federal Regulation Title 21, parts 1270 and 1271. Kidney transplants

    are included in these regulations.

    References

    1. National Kidney Foundation. Glomerular Filtration Rate (GFR). n.d.; https://www.kidney.org/atoz/content/gfr Accessed

    October 2019.

    2. Organ Procurement and Transplantation Network. View Data Reports. n.d.; https://optn.transplant.hrsa.gov/data/view-data-

    reports Accessed October 2019.

    3. Krishnan N, Higgins R, Short A, et al. Kidney transplantation significantly improves patient and graft survival irrespective of BMI:

    a cohort study. Am J Transplant. Sep 2015;15(9):2378-2386. PMID 26147285.

    4. Querard AH, Foucher Y, Combescure C, et al. Comparison of survival outcomes between Expanded Criteria Donor and Standard

    Criteria Donor kidney transplant recipients: a systematic review and meta-analysis. Transpl Int. Apr 2016;29(4):403-415. PMID

    26756928.

    5. Pestana JM. Clinical outcomes of 11,436 kidney transplants performed in a single center - Hospital do Rim. J Bras Nefrol. Aug 28

    2017;39(3):287-295. PMID 28902233.

    6. Segev DL, Muzaale AD, Caffo BS, et al. Perioperative mortality and long-term survival following live kidney donation. Jama. Mar

    10 2010;303(10):959-966. PMID 20215610.

    https://www.kidney.org/atoz/content/gfrhttps://optn.transplant.hrsa.gov/data/view-data-reportshttps://optn.transplant.hrsa.gov/data/view-data-reports

  • Page | 9 of 10 ∞

    7. Muller E, Barday Z, Mendelson M, et al. HIV-positive-to-HIV-positive kidney transplantation--results at 3 to 5 years. N Engl J

    Med. 2015 372(7):613-620. PMID 25671253.

    8. Locke JE, Reed RD, Mehta SG, et al. Center-level experience and kidney transplant outcomes in HIV-infected recipients. Am J

    Transplant. Aug 2015;15(8):2096-2104. PMID 25773499.

    9. Locke JE, Mehta S, Reed RD, et al. A national study of outcomes among HIV-infected kidney transplant recipients. J Am Soc

    Nephrol. Sep 2015;26(9):2222-2229. PMID 25791727.

    10. Locke JE, Gustafson S, Mehta S, et al. Survival benefit of kidney transplantation in HIV-infected patients. Ann Surg. Mar

    2017;265(3):604-608. PMID 27768622.

    11. Sawinski D, Forde KA, Eddinger K, et al. Superior outcomes in HIV-positive kidney transplant patients compared with HCV-

    infected or HIV/HCV-coinfected recipients. Kidney Int. Aug 2015;88(2):341-349. PMID 25807035.

    12. Organ Procurement and Transplantation Network (OPTN). Organ Procurement and Transplantation Network Policies. 2018;

    https://optn.transplant.hrsa.gov/media/1200/optn_policies.pdf Accessed October 2019.

    13. Working Party of the British Transplantation Society. Kidney and Pancreas Transplantation in Patients with HIV. Second Edition

    (Revised). British Transplantation Society Guidelines. Macclesfield, UK: British Transplantation Society; 2017.

    14. Fabrizi F, Martin P, Dixit V, et al. Meta-analysis of observational studies: hepatitis C and survival after renal transplant. J Viral

    Hepat. May 2014;21(5):314-324. PMID 24716634.

    15. Gill JS, Lan J, Dong J, et al. The survival benefit of kidney transplantation in obese patients. Am J Transplant. Aug

    2013;13(8):2083-2090. PMID 23890325.

    16. Pieloch D, Dombrovskiy V, Osband AJ, et al. Morbid obesity is not an independent predictor of graft failure or patient mortality

    after kidney transplantation. J Ren Nutr. Jan 2014;24(1):50-57. PMID 24070588.

    17. Kwan JM, Hajjiri Z, Metwally A, et al. Effect of the obesity epidemic on kidney transplantation: obesity is independent of

    diabetes as a risk factor for adverse renal transplant outcomes. PLoS One. Nov 2016;11(11):e0165712. PMID 27851743.

    18. Kervinen, MG, Lehto S, Helve J, et al. Type 2 diabetic patients on renal replacement therapy: Probability to receive renal

    transplantation and survival after transplantation. PLoS One. 2018 Aug 15;13(8):e0201478. PMID 30110346.

    19. Lim WH, Wong G, Pilmore HL, et al. Long-term outcomes of kidney transplantation in people with type 2 diabetes: a population

    cohort study. Lancet Diabetes Endocrinol. Jan 2017;5(1):26-33. PMID 28010785.

    20. Barocci S, Valente U, Fontana I, et al. Long-term outcome on kidney retransplantation: a review of 100 cases from a single

    center. Transplant Proc. May 2009;41(4):1156-1158. PMID 19460504.

    21. Gupta M, Wood A, Mitra N, et al. Repeat kidney transplantation after failed first transplant in childhood: past performance

    informs future performance. Transplantation. Aug 2015;99(8):1700-1708. PMID 25803500.

    22. Shelton BA, Mehta S, Sawinski D, et al. Increased mortality and graft loss with kidney retransplantation among human

    immunodeficiency virus (HIV)-infected recipients. Am J Transplant. Jan 2017;17(1):173-179. PMID 27305590.

    23. American Society of Transplant Surgeons (ASTS), The American Society of Transplantation (AST), The Association of Organ

    Procurement Organizations (AOPO), et al. Statement on transplantation of organs from HIV-infected deceased donors. 2011;

    http://asts.org/docs/default-source/position-statements/transplantation-of-organs-from-hiv-infected-deceased-

    donors-july-22-2011.pdf?sfvrsn=4 Accessed October 2019.

    24. Centers for Medicare & Medicaid Services. Medicare Benefit Policy Manual: Chapter 11 - End Stage Renal Disease (ESRD). 2018;

    https://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/downloads/bp102c11.pdf Accessed October 2019.

    25. Levitsky J, Formica RN, Bloom RD, et al. The American Society of Transplantation Consensus Conference on the Use of Hepatitis

    C Viremic Donors in Solid Organ Transplantation. Am J Transplant. Nov 2017;17(11):2790-2802. PMID 28556422.

    26. Goldberg DS, Abt PL, Blumberg EA, et al. Trial of Transplantation of HCV-Infected Kidneys into Uninfected Recipients. N Engl J

    Med. Jun 15 2017;376(24):2394-2395. PMID 28459186.

    https://optn.transplant.hrsa.gov/media/1200/optn_policies.pdfhttp://asts.org/docs/default-source/position-statements/transplantation-of-organs-from-hiv-infected-deceased-donors-july-22-2011.pdf?sfvrsn=4http://asts.org/docs/default-source/position-statements/transplantation-of-organs-from-hiv-infected-deceased-donors-july-22-2011.pdf?sfvrsn=4https://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/downloads/bp102c11.pdf

  • Page | 10 of 10 ∞

    27. Reese PP, Abt PL, Blumberg EA, et al. Twelve-Month Outcomes After Transplant of Hepatitis C-Infected Kidneys Into Uninfected

    Recipients: A Single-Group Trial. Ann Intern Med. Sep 4 2018;169(5):273-281. PMID 30083748.

    28. Durand CM, Bowring MG, Brown DM, et al. Direct-Acting Antiviral Prophylaxis in Kidney Transplantation From Hepatitis C Virus-

    Infected Donors to Noninfected Recipients: An Open-Label Nonrandomized Trial. Ann Intern Med. Apr 17 2018;168(8):533-540.

    PMID 29507971

    History

    Date Comments 11/01/19 New policy, approved October 4, 2019. Content previously addressed in policy

    7.03.509. Policy created with literature review through June 2019. Kidney

    transplantation may be considered medically necessary when criteria are met,

    considered investigational when criteria are not met. Policy statement on

    transplantation of HCV viremic organs is taken from BCBSA policy 7.03.14.

    04/01/20 Delete policy, approved March 10, 2020. This policy will be deleted effective July 2,

    2020, and replaced with InterQual criteria for dates of service on or after July 2, 2020.

    06/10/20 Interim Review, approved June 9, 2020, effective June 10, 2020. This policy is reinstated

    immediately and will no longer be deleted or replaced with InterQual criteria on July 2,

    2020.

    Disclaimer: This medical policy is a guide in evaluating the medical necessity of a particular service or treatment. The

    Company adopts policies after careful review of published peer-reviewed scientific literature, national guidelines and

    local standards of practice. Since medical technology is constantly changing, the Company reserves the right to review

    and update policies as appropriate. Member contracts differ in their benefits. Always consult the member benefit

    booklet or contact a member service representative to determine coverage for a specific medical service or supply.

    CPT codes, descriptions and materials are copyrighted by the American Medical Association (AMA). ©2020 Premera

    All Rights Reserved.

    Scope: Medical policies are systematically developed guidelines that serve as a resource for Company staff when

    determining coverage for specific medical procedures, drugs or devices. Coverage for medical services is subject to

    the limits and conditions of the member benefit plan. Members and their providers should consult the member

    benefit booklet or contact a customer service representative to determine whether there are any benefit limitations

    applicable to this service or supply. This medical policy does not apply to Medicare Advantage.

  • Discrimination is Against the Law

    Premera Blue Cross complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Premera does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

    Premera: • Provides free aids and services to people with disabilities to communicate

    effectively with us, such as: • Qualified sign language interpreters • Written information in other formats (large print, audio, accessible

    electronic formats, other formats) • Provides free language services to people whose primary language is not

    English, such as: • Qualified interpreters• Information written in other languages

    If you need these services, contact the Civil Rights Coordinator.

    If you believe that Premera has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Civil Rights Coordinator - Complaints and Appeals PO Box 91102, Seattle, WA 98111 Toll free 855-332-4535, Fax 425-918-5592, TTY 800-842-5357 Email [email protected]

    You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Civil Rights Coordinator is available to help you.

    You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue SW, Room 509F, HHH Building Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

    Getting Help in Other Languages

    This Notice has Important Information. This notice may have important information about your application or coverage through Premera Blue Cross. There may be key dates in this notice. You may need to take action by certain deadlines to keep your health coverage or help with costs. You have the right to get this information and help in your language at no cost. Call 800-722-1471 (TTY: 800-842-5357).

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    ( ةالعربي :(. امةھ ماتولعم اإلشعار ھذا يحوي

    خالل من ھاعلي صولحلا تريد لتيا التغطيةلل أو ةصحيلاكطيتتغ لىع اظلحفل نةعيم يخراوت في إجراء خاذتال تحتاج وقد .اإلشعار ھذا في

    تكلفة أية بدتك دون بلغتك مساعدةوال تاوملالمع ھذه على ولحصال لك يحق .800-722-1471 (TTY: 800-842-5357)

    أو طلبك وصخصب مةمھ ماتوعلم عارشإلا ھذا ويحي قدةمھم يخراوت ھناك تكون قد .Premera Blue Cross

    اعدةمس تصلايفكالتال دفع فيبـ

    .

    Arabic

    Oromoo (Cushite): Beeksisni kun odeeffannoo barbaachisaa qaba. Beeksisti kun sagantaa yookan karaa Premera Blue Cross tiin tajaajila keessan ilaalchisee odeeffannoo barbaachisaa qabaachuu danda’a. Guyyaawwan murteessaa ta’an beeksisa kana keessatti ilaalaa. Tarii kaffaltiidhaan deeggaramuuf yookan tajaajila fayyaa keessaniif guyyaa dhumaa irratti wanti raawwattan jiraachuu danda’a. Kaffaltii irraa bilisa haala ta’een afaan keessaniin odeeffannoo argachuu fi deeggarsa argachuuf mirga ni qabaattu. Lakkoofsa bilbilaa 800-722-1471 (TTY: 800-842-5357) tii bilbilaa.

    Français (French): Cet avis a d'importantes informations. Cet avis peut avoir d'importantes informations sur votre demande ou la couverture par l'intermédiaire de Premera Blue Cross. Le présent avis peut contenir des dates clés. Vous devrez peut-être prendre des mesures par certains délais pour maintenir votre couverture de santé ou d'aide avec les coûts. Vous avez le droit d'obtenir cette information et de l’aide dans votre langue à aucun coût. Appelez le 800-722-1471 (TTY: 800-842-5357).

    Kreyòl ayisyen (Creole): Avi sila a gen Enfòmasyon Enpòtan ladann. Avi sila a kapab genyen enfòmasyon enpòtan konsènan aplikasyon w lan oswa konsènan kouvèti asirans lan atravè Premera Blue Cross. Kapab genyen dat ki enpòtan nan avi sila a. Ou ka gen pou pran kèk aksyon avan sèten dat limit pou ka kenbe kouvèti asirans sante w la oswa pou yo ka ede w avèk depans yo. Se dwa w pou resevwa enfòmasyon sa a ak asistans nan lang ou pale a, san ou pa gen pou peye pou sa. Rele nan 800-722-1471 (TTY: 800-842-5357).

    Deutsche (German): Diese Benachrichtigung enthält wichtige Informationen. Diese Benachrichtigung enthält unter Umständen wichtige Informationen bezüglich Ihres Antrags auf Krankenversicherungsschutz durch Premera Blue Cross. Suchen Sie nach eventuellen wichtigen Terminen in dieser Benachrichtigung. Sie könnten bis zu bestimmten Stichtagen handeln müssen, um Ihren Krankenversicherungsschutz oder Hilfe mit den Kosten zu behalten. Sie haben das Recht, kostenlose Hilfe und Informationen in Ihrer Sprache zu erhalten. Rufen Sie an unter 800-722-1471 (TTY: 800-842-5357).

    Hmoob (Hmong): Tsab ntawv tshaj xo no muaj cov ntshiab lus tseem ceeb. Tej zaum tsab ntawv tshaj xo no muaj cov ntsiab lus tseem ceeb txog koj daim ntawv thov kev pab los yog koj qhov kev pab cuam los ntawm Premera Blue Cross. Tej zaum muaj cov hnub tseem ceeb uas sau rau hauv daim ntawv no. Tej zaum koj kuj yuav tau ua qee yam uas peb kom koj ua tsis pub dhau cov caij nyoog uas teev tseg rau hauv daim ntawv no mas koj thiaj yuav tau txais kev pab cuam kho mob los yog kev pab them tej nqi kho mob ntawd. Koj muaj cai kom lawv muab cov ntshiab lus no uas tau muab sau ua koj hom lus pub dawb rau koj. Hu rau 800-722-1471 (TTY: 800-842-5357).

    Iloko (Ilocano): Daytoy a Pakdaar ket naglaon iti Napateg nga Impormasion. Daytoy a pakdaar mabalin nga adda ket naglaon iti napateg nga impormasion maipanggep iti apliksayonyo wenno coverage babaen iti Premera Blue Cross. Daytoy ket mabalin dagiti importante a petsa iti daytoy a pakdaar. Mabalin nga adda rumbeng nga aramidenyo nga addang sakbay dagiti partikular a naituding nga aldaw tapno mapagtalinaedyo ti coverage ti salun-atyo wenno tulong kadagiti gastos. Adda karbenganyo a mangala iti daytoy nga impormasion ken tulong iti bukodyo a pagsasao nga awan ti bayadanyo. Tumawag iti numero nga 800-722-1471 (TTY: 800-842-5357).

    Italiano ( ):Questo avviso contiene informazioni importanti. Questo avviso può contenere informazioni importanti sulla tua domanda o copertura attraverso Premera Blue Cross. Potrebbero esserci date chiave in questo avviso. Potrebbe essere necessario un tuo intervento entro una scadenza determinata per consentirti di mantenere la tua copertura o sovvenzione. Hai il diritto di ottenere queste informazioni e assistenza nella tua lingua gratuitamente. Chiama 800-722-1471 (TTY: 800-842-5357).

    Italian

    中文 (Chinese):本通知有重要的訊息。本通知可能有關於您透過 Premera Blue Cross 提交的申請或保險的重要訊息。本通知內可能有重要日期。您可能需要在截止日期

    之前採取行動,以保留您的健康保險或者費用補貼。您有權利免費以您的母

    語得到本訊息和幫助。請撥電話 800-722-1471 (TTY: 800-842-5357)。

    037338 (07-2016)

    https://www.hhs.gov/ocr/office/file/index.htmlhttps://ocrportal.hhs.gov/ocr/portal/lobby.jsfmailto:[email protected]

  • 日本語 (Japanese):この通知には重要な情報が含まれています。この通知には、 Premera Blue Crossの申請または補償範囲に関する重要な情報が含まれている場合があります。この通知に記載されている可能性がある重要な日付をご確認くだ

    さい。健康保険や有料サポートを維持するには、特定の期日までに行動を

    取らなければならない場合があります。ご希望の言語による情報とサポー

    トが無料で提供されます。800-722-1471 (TTY: 800-842-5357)までお電話ください。

    한국어 (Korean): 본 통지서에는 중요한 정보가 들어 있습니다 . 즉 이 통지서는 귀하의 신청에 관하여 그리고 Premera Blue Cross 를 통한 커버리지에 관한 정보를 포함하고 있을 수 있습니다 . 본 통지서에는 핵심이 되는 날짜들이 있을 수 있습니다. 귀하는 귀하의 건강 커버리지를 계속 유지하거나 비용을 절감하기 위해서 일정한 마감일까지 조치를 취해야 할 필요가 있을 수 있습니다 . 귀하는 이러한 정보와 도움을 귀하의 언어로 비용 부담없이 얻을 수 있는 권리가 있습니다 . 800-722-1471 (TTY: 800-842-5357) 로 전화하십시오 .

    ລາວ (Lao): ແຈ້ງການນີ້ ນສໍ າຄັນ. ແຈ້ງການນີ້ອາດຈະມີ ນສໍ າຄັນກ່ຽວກັບຄໍ າຮ້ອງສະ ກ ຫຼື ຄວາມຄຸ້ມຄອງປະກັນໄພຂອງທ່ານຜ່ານ Premera Blue Cross. ອາດຈະມີ ນທີ າຄັນໃນແຈ້ງການນີ້. ທ່ານອາດຈະຈໍ າເປັ ນຕ້ອງດໍ າເນີ ນການຕາມກໍ ານົດ ເວລາສະເພາະເພື່ອຮັກສາຄວາມຄຸ້ມຄອງປະກັນສຸຂະພາບ ຫຼື ຄວາມຊ່ວຍເຫຼື ອເລື່ອງ າໃຊ້ າຍຂອງທ່ານໄວ້ . ທ່ານມີ ດໄດ້ ບຂໍ້ ນນີ້ ແລະ ຄວາມຊ່ວຍເຫຼື ອເປັ ນພາສາ ຂອງທ່ານໂດຍບ່ໍ ເສຍຄ່າ. ໃຫ້ໂທຫາ 800-722-1471 (TTY: 800-842-5357).

    ູຂໍ້

    ສໍ ັ

    ສິ

    ມູຮັ

    ູມີ ມຂໍ້

    ភាសាែខមរ ( ): ឹ

    រងរបស់

    Premera Blue Cross ។ របែហលជាមាន កាលបរ ិ ឆ ំខានេនៅកងេសចក

    េសចកតជី ូ

    ជាមានព័ ៌ ៉ ងសំ ់អពី ់ ៉ ប់

    នដំ ងេនះមានព័ ី

    តមានយា ខាន ំ ទរមងែបបបទ ឬការរា

    ណ ត៌មានយ៉ា ំ ់ តងសខាន។ េសចក

    េចទស ់ ន ុ ត

    ណងេនះ។ អ វការបេញញសមតភាព ដលកណតៃថ ចបាស

    កតាមរយៈ

    ដំ ឹ នករបែហលជារតូ ច ថ ់ ំ ់ ងជាក់ ់

    នដ

    ី ន

    ំណឹងេនះរបែហល

    នានា េដើ ីនងរកសាទុ ៉ បរងស់ ុ ់ ក ឬរបាក់ ំ

    មប ឹ កការធានារា ខភាពរបស ជ

    ធនកមានសិ ទទលព័ មានេនះ និ ំ យេនៅកុងភាសារបសទិ ួ ត៌ ងជ ននួ

    ់ កេដាយម

    នអ

    យេចញៃថល។ ួ

    នអស

    លុ ើ ូ ូយេឡយ។ សមទ ទ រស័ព 800-722-1471 (TTY: 800-842-5357)។

    Khmer

    ਕਵਰਜ ਅਤ ਅਰਜੀ ਬਾਰ ਮਹ ਤਵਪਰਨ ਜਾਣਕਾਰੀ ਹ ਸਕਦੀ ਹ . ਇਸ ਨ ਿਜਸ ਜਵਚ ਖਾਸ

    ਤਾਰੀਖਾ ਹ ਸਕਦੀਆ ਹਨ. ਜੇਕਰ ਤਸੀ ਜਸਹਤ ਕਵਰਜ ਿਰਖਣੀ ਹਵ ਜਾ ਓਸ ਦੀ ਲਾਗਤ ਜਿਵਚ ਮਦਦ ਦ ੇਇਛ ੁਕ ਹ ਤਾਂ ਤਹਾਨ ਅ ਤਮ ਤਾਰੀਖ਼ ਤ ਪਿਹਲਾਂ ਕੁ ਝ ਖਾਸ ਕਦਮ ਚ ਕਣ ਦੀ ਲੜ ਹ ਸਕਦੀ ਹ ,ਤਹੁਾਨ ਮਫ਼ਤ ਿਵਚ ਤ ਆਪਣੀ ਭਾਸ਼ਾ ਿਵ ਚ ਜਾਣਕਾਰੀ ਅਤ ਮਦਦ ਪਾਪਤ ਕਰਨ ਦਾ ਅਿਧਕਾਰ ਹ ,ਕਾਲ 800-722-1471 (TTY: 800-842-5357).

    ਪ ਜਾਬੀ (Punjabi): ਇਸ ਨ ਿਟਸ ਿਵਚ ਖਾਸ ਜਾਣਕਾਰੀ ਹ. ਇਸ ਨ ਿਟਸ ਿਵਚ Premera Blue Cross ਵਲ ਤੁਹਾਡੀ

    ੇ ੇ ੇ ੱ ੂ ੋ ੈ ੋੋ ਂ ੁ ੇ ੱ ੋ ੇ ੱੱ ੁ ੱ ੂੁ ੱ ੇ ੱ ੇ ੍ਰ ੈ

    ੋ ੰ ੂ ੱ ੁ ੋ ੋ ੈ ੰ

    ੋ ੈ ੋ

    (Farsi): فارسی فرم بارهدر ھمم اطالعات حاوی است ممکن يهمالعا اين. ميباشد ھمم اطالعات یوحا يهمالعا اين

    در ھمم ھای خيتار به باشد.پ رایبستاکنممماش زينهھ اختدپر در مککيا تان بيمهوشش حقظ

    Premera Blue Cross طريق از ماش مهبيوشش يا و تقاضا ای پ. يدماين جهتو يهمالعا اين

    حق شما. يدشاب داشته اجتياح صیاخ کارھای امانج برای صیمشخ ایھ خيتار به تان، انیمدر ھای کسب برای .نماييد دريافت گانيرا ورط به ودخ زبان به را کمک و اطالعات اين که داريد را اين

    استم ) 5357-842-800 مارهباش ماست TTY انکاربر(800-722-1471 مارهش با اطالعات .اييدنم برقرار

    Polskie (Polish): To ogłoszenie może zawierać ważne informacje. To ogłoszenie może

    zawierać ważne informacje odnośnie Państwa wniosku lub zakresu świadczeń poprzez Premera Blue Cross. Prosimy zwrócic uwagę na kluczowe daty, które mogą być zawarte w tym ogłoszeniu aby nie przekroczyć terminów w przypadku utrzymania polisy ubezpieczeniowej lub pomocy związanej z kosztami. Macie Państwo prawo do bezpłatnej informacji we własnym języku. Zadzwońcie pod 800-722-1471 (TTY: 800-842-5357).

    Português (Portuguese): Este aviso contém informações importantes. Este aviso poderá conter informações importantes a respeito de sua aplicação ou cobertura por meio do Premera Blue Cross. Poderão existir datas importantes neste aviso. Talvez seja necessário que você tome providências dentro de determinados prazos para manter sua cobertura de saúde ou ajuda de custos. Você tem o direito de obter e sta informação e ajuda em seu idioma e sem custos. Ligue para 800-722-1471 (TTY: 800-842-5357).

    Română (Romanian): Prezenta notificare conține informații importante. Această notificare poate conține informații importante privind cererea sau acoperirea asigurării dumneavoastre de sănătate prin Premera Blue Cross. Pot exista date cheie în această notificare. Este posibil să fie nevoie să acționați până la anumite termene limită pentru a vă menține acoperirea asigurării de sănătate sau asistența privitoare la costuri. Aveți dreptul de a obține gratuit aceste informații și ajutor în limba dumneavoastră. Sunați la 800-722-1471 (TTY: 800-842-5357).

    Pусский (Russian): Настоящее уведомление содержит важную информацию. Это уведомление может содержать важную информацию о вашем заявлении или страховом покрытии через Premera Blue Cross. В настоящем уведомлении могут быть указаны ключевые даты. Вам, возможно, потребуется принять меры к определенным предельным срокам для сохранения страхового покрытия или помощи с расходами. Вы имеете право на бесплатное получение этой информации и помощь на вашем языке. Звоните по телефону 800-722-1471 (TTY: 800-842-5357).

    Fa’asamoa (Samoan): Atonu ua iai i lenei fa’asilasilaga ni fa’amatalaga e sili ona taua e tatau ona e malamalama i ai. O lenei fa’asilasilaga o se fesoasoani e fa’amatala atili i ai i le tulaga o le polokalame, Premera Blue Cross, ua e tau fia maua atu i ai. Fa’amolemole, ia e iloilo fa’alelei i aso fa’apitoa olo’o iai i lenei fa’asilasilaga taua. Masalo o le’a iai ni feau e tatau ona e faia ao le’i aulia le aso ua ta’ua i lenei fa’asilasilaga ina ia e iai pea ma maua fesoasoani mai ai i le polokalame a le Malo olo’o e iai i ai. Olo’o iai iate oe le aia tatau e maua atu i lenei fa’asilasilaga ma lenei fa’matalaga i legagana e te malamalama i ai aunoa ma se togiga tupe. Vili atu i le telefoni 800-722-1471 (TTY: 800-842-5357).

    Español ( ): Este Aviso contiene información importante. Es posible que este aviso contenga información importante acerca de su solicitud o cobertura a través de Premera Blue Cross. Es posible que haya fechas clave en este

    tiene derecho a recibir esta información y ayuda en su idioma sin costo

    aviso. Es posible que deba tomar alguna medida antes de determinadas fechas para mantener su cobertura médica o ayuda con los costos. Usted

    alguno. Llame al 800-722-1471 (TTY: 800-842-5357).

    Spanish

    Tagalog (Tagalog): Ang Paunawa na ito ay naglalaman ng mahalagang impormasyon. Ang paunawa na ito ay maaaring naglalaman ng mahalagang impormasyon tungkol sa iyong aplikasyon o pagsakop sa pamamagitan ng Premera Blue Cross. Maaaring may mga mahalagang petsa dito sa paunawa. Maaring mangailangan ka na magsagawa ng hakbang sa ilang mga itinakdang panahon upang mapanatili ang iyong pagsakop sa kalusugan o tulong na walang gastos. May karapatan ka na makakuha ng ganitong impormasyon at tulong sa iyong wika ng walang gastos. Tumawag sa 800-722-1471 (TTY: 800-842-5357).

    ไทย (Thai): ประกาศนมขอมลสาคญ ประกาศนอาจมขอมลทสาคญเกยวกบการการสมครหรอขอบเขตประกน สขภาพของคณผาน Premera Blue Cross และอาจมกาหนดการในประกาศน คณอาจจะตอง ดาเนนการภายในกาหนดระยะเวลาทแนนอนเพอจะรกษาการประกนสขภาพของคณหรอการชวยเหลอท มคาใชจาย คณมสทธทจะไดรบขอมลและความชวยเหลอนในภาษาของคณโดยไม่มคาใชจาย โทร 800-722-1471 (TTY: 800-842-5357)

    ้ี ี ้ ู ํ ั ้ี ี ้ ู ่ี ํ ั ่ี ั ั ื ัุ ุ ่ ี ํ ี ุ ้ํ ิ ํ ่ี ่ ่ื ั ั ุ ุ ื ่ ื ่ีี ่ ้ ่ ุ ี ิ ิ ่ี ้ ั ้ ู ่ ื ้ี ุ ี ่ ้ ่

    Український (Ukrainian): Це повідомлення містить важливу інформацію. Це повідомлення може містити важливу інформацію про Ваше звернення щодо страхувального покриття через Premera Blue Cross. Зверніть увагу на ключові дати, які можуть бути вказані у цьому повідомленні. Існує імовірність того, що Вам треба буде здійснити певні кроки у конкретні кінцеві строки для того, щоб зберегти Ваше медичне страхування або отримати фінансову допомогу. У Вас є право на отримання цієї інформації та допомоги безкоштовно на Вашій рідній мові. Дзвоніть за номером телефону 800-722-1471 (TTY: 800-842-5357).

    Tiếng Việt (Vietnamese): Thông báo này cung cấp thông tin quan trọng. Thông báo này có thông tin quan trọng về đơn xin tham gia hoặc hợp đồng bảo hiểm của quý vị qua chương trình Premera Blue Cross. Xin xem ngày quan trọng trong thông báo này. Quý vị có thể phải thực hiện theo thông báo đúng trong thời hạn để duy trì bảo hiểm sức khỏe hoặc được trợ giúp thêm về chi phí. Quý vị có quyền được biết thông tin này và được trợ giúp bằng ngôn ngữ của mình miễn phí. Xin gọi số 800-722-1471 (TTY: 800-842-5357).