7 mobile ui prns

Upload: steveepstein

Post on 04-Apr-2018

219 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/29/2019 7 Mobile Ui Prns

    1/36

    Designing for Mobile.7 guidelines for mobile UI / UE.

    Ryan Spoon: ryanspoon.com

    Polaris Venture Partners:polaris.vc

    Rob Abbott: EGG HAUS & CRITIQ.org

  • 7/29/2019 7 Mobile Ui Prns

    2/36

    About Us

  • 7/29/2019 7 Mobile Ui Prns

    3/36

    Good Design

    Good design should be innovative.Good design should make a product useful.

    Good design is aesthetic design.

    Good design will make a product understandable.Good design is honest.

    Good design is unobtrusive.

    Good design is long lived.

    Good design is consistent in every detail.

    Last but not least, good design is as little design as possible.Dieter Rams, Braun

  • 7/29/2019 7 Mobile Ui Prns

    4/36

    Design for Mobile

    - Mobile is its own environment & web.

    - Mobile web is different than traditional web.

    - Users have different desires, needs, and

    expectations!

    Mobile design has to be more than a repurposed

    experience. And its capable of being somethingbrand new and achieving different goals

  • 7/29/2019 7 Mobile Ui Prns

    5/36

    Intro: Basic Interface Guidelines

    A great user interface follows human

    interface design principles that are

    based on the way peopleusers

    think and work, not on the capabilitiesof the device.

    - Start by reading Apples iOS Human Interface Guidelines.

    - Provides the best design and interaction principles.

    - Applicable for any platform, focus and function:

    product and design folks alike should read.

  • 7/29/2019 7 Mobile Ui Prns

    6/36

    Fun Stats from Mobile Leaders

    Facebook had 845m monthly active users (Dec 2011)

    and 483m daily active usersMore than half (425m!) used Facebook Mobile products

    55% of Twitter users access via mobile (Sept. 2011)

  • 7/29/2019 7 Mobile Ui Prns

    7/36

    7Guidelines

  • 7/29/2019 7 Mobile Ui Prns

    8/36

    1. Designing for Platform

    - Each mobile platform has a unique interface

    components, capabilities and requirements.

    - If your product spans multiple platforms

    (and it eventually should!), it should function

    and look as consistently as possible.

    - But: must also respect platform constraints,

    and inherit its own unique design and

    interaction paradigms.

    Advice: start with one platform rather than allat once. Optimize for *your* user base, their

    usage patterns & environments.

  • 7/29/2019 7 Mobile Ui Prns

    9/36

    1. Designing for Platform

    Kindle: access & read anywhere. From web to device, entirely

    consistent treatment, design and behavior.

  • 7/29/2019 7 Mobile Ui Prns

    10/36

    1. Designing for Platform

    Seesmic: three platforms, entirely different appearances

  • 7/29/2019 7 Mobile Ui Prns

    11/36

    1. Designing for Platform

    Fandango: no platform left unturned, from iOS to Tivo to web.

  • 7/29/2019 7 Mobile Ui Prns

    12/36

    2. Designing for Device

    Mobile or Tablet? Well, that depends on:

    1. your goals: product, business

    2. your users: demographic, patterns

    3. their usage: current, desired; today, tomorrow

    The difference is more than real-estate and available

    pixels: Different utilities, mindsets, usage patterns, etc.

    For instance, tablet real estate can support multiple on-

    screen tasks at once, while mobile is single task.

  • 7/29/2019 7 Mobile Ui Prns

    13/36

    2. Designing for Device

    Flipboard: same brand and concept but intentionally, entirely

    different treatments for mobile vs. tablet. Even evident in promotion.

  • 7/29/2019 7 Mobile Ui Prns

    14/36

    2. Designing for Device

    955 Dreams: different apps require different experiences

    and therefore appear on different devices.

  • 7/29/2019 7 Mobile Ui Prns

    15/36

    2. Designing for Device

    Zynga: sometimes is it as simple as

    more real estate!

  • 7/29/2019 7 Mobile Ui Prns

    16/36

    3. Designing for Experience

    A single web app can reach multiple platforms at once,

    while a native app is tied to only a single platform.

    If a web app is deployed within a native platform app

    (wrapper), it can be published to its respective app store.

    These are called hybrid-apps. Netflix is a great example of this.

    Advice: wrappers are efficient ways to build and publish

    universally but: must still design for specific environment,

    functionalities. Users do not want apps that merely house aweb browser they want tailored experiences.

  • 7/29/2019 7 Mobile Ui Prns

    17/36

    3. Designing for Experience

    Yelp: content accessible in every format and solves different

    needs. Mobile web offering is fast, relevant. Applications are

    bigger, richer. Consistent across all environments.

  • 7/29/2019 7 Mobile Ui Prns

    18/36

    3. Designing for Experience

    ESPN: ESPNs mobile web is so good that it renders the

    Scorecenter app relatively useless. Its a compliment to their

    mobile web but a reminder that apps need to be differentiated.

    Can you tell the difference below?

  • 7/29/2019 7 Mobile Ui Prns

    19/36

    3. Designing for Experience

    HBO GO: And then there are experiences that can only bedelivered via application. HBO GO is magical.

  • 7/29/2019 7 Mobile Ui Prns

    20/36

    4. Designing for Conversion

    Users evaluate an app within the first 30 seconds, so first

    impressions are crucial.

    Think of your app icon, default screen, and initial experience as

    a basic landing page that must be optimized for conversion.Otherwise, the remainder of your app doesnt matter!

    Downloads are just first step. Driving usage and re-engagement

    are more important. Convert users along funnel of:

    download >> first experience >> registration >> routine usage

  • 7/29/2019 7 Mobile Ui Prns

    21/36

    4. Designing for Conversion

    Leverage Facebook authentication where the FB app is almostuniversally installed and typing emails & passwords is harder.

    One click login / reg Authenticates in background Phone # login > email address

  • 7/29/2019 7 Mobile Ui Prns

    22/36

    4. Designing for Conversion

    Whats the users first experience? Is there an introduction?Is there content accessible for non logged in users?

    Clean, simple, easy Usable for new users.

    Registration prompt after usage.

    Good-looking progress screen

    while app activates

  • 7/29/2019 7 Mobile Ui Prns

    23/36

    5A. Designing for Engagement

    How many apps have you downloaded?How many are currently on your phone?

    Now how many do you actually use?

    It probably isnt many more than whats on

    your first page

    Keeping users engaged is incredibly difficult.

    Puts emphasis on first impressions, perceived

    value, utility and focus on engagement.

    Notifications help communicate to and nudge

    users about events in your app. Use these

    mechanisms strategically, carefully.

  • 7/29/2019 7 Mobile Ui Prns

    24/36

    5B. Designing for Virality

    Twitter, Facebook, SMS and email are fantastic

    tools that empower people to share events,

    experiences, and content they deem worthy

    sharing with friends and others.

    If sharing is appropriate for your app or game,

    then take advantage of the opportunity to

    implement these services into your product.

    Often overlooked: ability to leverage thephones core: contacts, calendar, SMS, etc.

  • 7/29/2019 7 Mobile Ui Prns

    25/36

    5. Designing for Engagement

    Zynga: Why is Scramble with

    Friends so much more

    popular than Wurdle?

    Same game but Zyngas issocial from the first

    experience and actionable /

    sharable at every point.

    Notice screenshot:

    immediately after game

    completion, only action is to

    Play Again.

  • 7/29/2019 7 Mobile Ui Prns

    26/36

    5. Designing for Engagement

    Path: Notifications, within

    reason, are immensely powerful.

    Paths notifications are:

    - relevant: people I care about- crisp: short and to the point

    - good looking: the use of icons is

    fun, visual and enticing

  • 7/29/2019 7 Mobile Ui Prns

    27/36

    5. Designing for Engagement

    Xobnis Smartr: Supplements core phone features like

    Contacts, SMS, Phone, and Email.

  • 7/29/2019 7 Mobile Ui Prns

    28/36

    6. Designing for Usability

    - One of the most ignored factors of mobile design is usability.

    - Available real estate puts paramount focus on ease,speed

    and simplicity. Always ask yourself:

    What is essential?

    What can be removed?

    - While its possible to be too simple, it is important to always

    balance product features against ease of use. Better to add

    than remove!

    Is the workflow fluid?Is the UI intuitive?

  • 7/29/2019 7 Mobile Ui Prns

    29/36

    6. Designing for Usability

    Facebook Messages: Facebooks core app is cluttered and

    bulky. I use Facebook Messages daily because it is does one

    thing (messages) really well and really quickly.

    or

  • 7/29/2019 7 Mobile Ui Prns

    30/36

    6. Designing for Usability

    Fab, Groupon & Path: action items are clear but

    nonintrusive. Well designed and fun to visually explore.

  • 7/29/2019 7 Mobile Ui Prns

    31/36

    7. Designing for Awareness

    - Target your audience using app store keywords and titling.

    Optimize timing, targeting, competition.

    - Every app also needs an effective website landing page with a

    product overview, and a call-to-action for downloadconversion.

    - Advertise app updates, and market pricing sales in-app and

    on the web via social platforms and related industry blogs

    that opt to write about your app.

    - Drive reviews. Turn happy users into 5-star reviews.

  • 7/29/2019 7 Mobile Ui Prns

    32/36

    7. Designing for Awareness

    Take advantage of your users. Promote other applications in

    relevant, clean way.

  • 7/29/2019 7 Mobile Ui Prns

    33/36

    7. Designing for Awareness

    Connect the dots between mobile web and mobile apps

    again, within reason.

  • 7/29/2019 7 Mobile Ui Prns

    34/36

    7. Designing for Awareness

    And remember to drive

    awareness of your own features

    and to convert happy users into

    great app store reviews!

    This is my favorite example.

    Facebooks app is among the

    most cluttered but they took

    over all real estate to

    announce Facebook Places.Terrificin the river marketing .

  • 7/29/2019 7 Mobile Ui Prns

    35/36

    7. Designing for Awareness

    Leverage the web to promote downloads. Obviously the

    experience is less efficient than a web download, but places

    like Gilt and Groupon creatively leverage SMS, email, etc.

  • 7/29/2019 7 Mobile Ui Prns

    36/36

    Learn more. Connect with us.

    polaris.vc

    @polarisvc

    fb.com/polarisventures

    dogpatchlabs.com

    @dogpatchlabs

    fb.com/dogpatchlabs

    ryanspoon.com

    @ryanspoon

    fb.com/ryanspoon

    EGGHAUS.com

    @egghaus

    @abbott

    CRITIQ.org

    @critiqd

    fb.com/critiq