7 key benefits of working with it services providers in asia - business case inside
DESCRIPTION
This new paper gives an overview of the key benefits to work with Asian IT providers. It can be interesting for CIO, IT managers, web, mobile or digital professionals who are evaluating the opportunity to outsource some of their IT support or app development in low-cost countries. As usual in those Eurosia Insights, we do not pretend answering it all (the presentations are meant to be walked through in less than 30 secs ;)) but give a snapshot and some food for thoughts to CIOs, IT Directors and Managers, especially the ones of small to mid-sized companies. What do you think about those benefits? Do you have a some 'war stories' of your own to share?TRANSCRIPT
THE 7 BENEFITS OF USING
IT SERVICE PROVIDERS IN ASIA
(and what’s in it for you)
Eurosia™ IT Insight #4
BUSINESS CASE INSIDE
WHAT BENEFITS CAN YOU EXPECT FROM SUBCONTRACTING IT SERVICES IN ASIA?
Eurosia™ IT Insight #4
#1: OPERATING COSTS REDUCTION
90% of companies conducting IT outsourcing projects deemed them effective at reducing operating expenses
Source: HfS Research 2013, n= 399 Buy-‐side Enterprises
#2: RE-‐FOCUS ON CORE CAPABILITIES “Working with Eurosia has allowed me to worry less about resources so I can concentrate on our core business. Professional and thorough, I recommend Eurosia services to anyone looking for quali>ied resources in Asia.”
G. Doran Digital Director, Karakas
#3: ACCESS TO A LARGE POOL OF SKILLED RESOURCES
There are “estimates of around 300,000 and 200,000 engineers graduating each year from China and India respectively.”
Financial Times, “Alarm over skills shortage in Europe,” May 2013
#4: ORGANIZATIONAL FLEXIBILITY INCREASE “The right providers will have multiple resources available to them, which
will allow them to >lex resources according to needs…. and respond to changes in volumes.”
UK NOA, 2012
#5: PROCESS STANDARDIZATION
Source: HfS Research 2013, n= 399 Buy-‐side Enterprises
89% of companies conducting IT outsourcing projects deemed them effective at standardizing processes
#6: OPERATIONS EFFECTIVENESS
“This division of labor can result in a much greater overall level of effectiveness when managed well.” UK NOA, 2012
#7: INCREASED CAPABILITIES
“An important strategic bene>it of outsourcing is that the capability of one organization is enhanced by collaborating
with another.” UK NOA Yearbook, 2013
Industry: TrafWic control and management Location: Brussels, Belgium Business Challenge: The city authorities and local police needed easy-‐to-‐use tools to monitor and analyze trafWic data collected in real-‐time. How Eurosia Helped: a dedicated team of 3 software developers at Eurosia’s center at the Technopark of Trivandrum (India) ensured the coding and testing support of speciWic modules of the trafWic management software of its Belgian client. The engineers helped creating an application that provides access to a digital, detailed map representing trafWic events, a digital archive to store trafWic data, an interface for reviewing event history, and an action plan interface on standard procedures (2 modules, ~1,000 man-‐hours, ~60% cost advantage)
CASE STUDY (BELGIUM – INDIA): Application Development & Testing to monitor and control the Trafdic in Brussels
WRAPPING-‐UP: ACHIEVED BENEFITS FROM GLOBAL SOURCING OF SERVICES
Achieved Benedits % of Surveyed Respondents Reporting Benedit
Better focus on core competencies 64%
Increased productivity & efWiciency 62%
Improved organizational Wlexibility 60%
Improved service quality 60%
Better access to qualiWied personnel 52% Source: ORN Client Capabilities Survey, 2012-‐2013
“Strong commitment, a mature level of knowledge & understanding, collaborative working, service improvements, value added and return on investment are for me the key >ive
elements to an outsourcing deal.”
P. Bond, Program Manager, UBS
To realize the full benedits of partnering with an IT service provider in Asia, it is important to dedine which activities to outsource vs. the ones to keep in-‐house…
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This topic will be addressed in our next Eurosia™ IT Insight:
WHAT CAN BE OUTSOURCED? WHAT SHOULD STAY IN-‐HOUSE?
