7 considerations for your enterprise mobile strategy

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Avoid the Most Common Mobile Strategy Gotchas Whether you’re a business leader or an IT professional, setting an effective mobile strategy is probably among your top priorities. In fact, so important is mobile strategy to the future of the business that there’s often a temptation to fall into a lengthy, months-long analysis. The truth is this: you should define your mobile strategy in weeks, not months. Join Shahab Choudhry, co-Founder of Propelics and Special Guest Gamiel Gran, VP Business Development at Appcelerator as they look at where effective mobile strategies begin, and how winning companies achieve and maintain momentum. Attendees will also learn: CIO perspectives regarding mobile in the enterprise How to avoid the most common gotchas in your enterprise mobile strategy How to identify focus areas for your mobile program Case studies from companies that have executed a successful mobile strategy

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Page 1: 7 Considerations for Your Enterprise Mobile Strategy

Welcome. @propelics

@appcelerator Questions, Comments�to #mobilestrategy

7 Considerations for your Enterprise Mobile Strategy June 27th, 2013

appcelerator  

Page 2: 7 Considerations for Your Enterprise Mobile Strategy

#mobilestrategy!appcelerator  

Propelics Background – About Us

•  15+ year track record •  Fortune 500 clients •  Global experience •  100% focused on mobile

for the Enterprise •  San Jose, Boston,

Pittsburgh

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Propelics creates mobile strategies and world class �Apps for the Enterprise.�

�Trusted by companies like yours:

Page 3: 7 Considerations for Your Enterprise Mobile Strategy

•  Enterprise Mobile Strategy Services Enterprise Mobile Strategy Mobile App Portfolio Mobile App Scoping & Planning IT Readiness for Mobility BYOD and MDM Strategy Innovation through visualization Center of Excellence Creation

•  Mobile Advisory Services Mobile Mentoring Executive Education Speaking Engagements

•  Mobile App Development UX Design Onshore and Offshore App Development Mobile App Architecture Prototype Factory

What We Do

Page 4: 7 Considerations for Your Enterprise Mobile Strategy

Founded in 2007

Mountain View London Tokyo Beijing

148 Employees

$50M Mayfield,

Translink, Storm, Sierra, eBay,

Red Hat

GSMA Global Mobile Awards

2012 Winner

Gartner 2012 Magic Quadrant

Visionary for Mobile Application

Development Platform

appcelerator  

Page 5: 7 Considerations for Your Enterprise Mobile Strategy

Appcelerator offers the only delivery platform built for a mobile first world

Dashboard

Cloud Test Performance Analytics

Foundation

DESIGNER DEVELOPER QA ENGINEER PRODUCT MANAGER

EXECUTIVE

475K Developers

56K Apps

120M Devices

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#mobilestrategy!appcelerator  

Shahab Choudhry: Partner - Propelics

Shahab is a visionary thought leader who has been at the forefront of trying to make sense of the various technology shifts in the past two decades.

He has advised several startups, early stage companies and Fortune 500 companies in making the most of these technology shifts. He continues to be a “Trusted Advisor” to some of the leading brands around the world. Shahab is frequent speaker at conferences related to mobile.

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Page 7: 7 Considerations for Your Enterprise Mobile Strategy

#mobilestrategy!appcelerator  

Gamiel Gran: VP Business Development - Appcelerator

7  appcelerator  

In addition to his role as VP of business development at Appcelerator, Gamiel has led the Sierra Ventures CIO Advisory Board for the past five years. This Board includes more than ninety Fortune 500 CIOs and CTOs.

With access to seasoned leaders from companies like eBay, Facebook, and Merck, as well as cutting-edge entrepreneurs, Gamiel is a close participant in the collective conversation on achieving mobility in the enterprise.

Page 8: 7 Considerations for Your Enterprise Mobile Strategy

#mobilestrategy!appcelerator  

(Official “mobile is big” slide)

Page 9: 7 Considerations for Your Enterprise Mobile Strategy

#mobilestrategy!appcelerator  

Hypothesis: an inflection point in innovation

Total  legacy  spend  

2013  

$1T  

2014   2015  

$2T  

$3T  

Global  IT  spend  

Source: Gartner: High Tech Tuesday Webinar Worldwide IT Spending Forecast 2Q July 2012; Garter Forecast Alert: IT Spending, Worldwide 2008-20014 January 2011.

(Specula8ve)   (Specula8ve)  

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Innova5on  inflec5on?  

•  Desktop  refresh  rate  •  Server  consolida5on  •  BYOD  •  Cloud  services  

appcelerator  

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#mobilestrategy!appcelerator  

Where innovation is concerned, mobile leads

appcelerator  

0  0.5  1  

1.5  2  

2.5  3  

3.5  4  

4.5  

Mobile   Big  Data   Cloud   Social   Other  IT  Consumeriza5on,  

Payments,  Security,  EHR,  Data  Virtualiza5on,  Iden5fy  Mgmt.  

Rank  

Source: CIO instant poll, Evanta Leadership Series Keynote, June 2013

Page 11: 7 Considerations for Your Enterprise Mobile Strategy

#mobilestrategy!appcelerator  

From closed & rigid to open & rich

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“Systems of Record” “Systems of Engagement”

Heavy  business  process   Sufficient  business  process     Targeted  process  (3-­‐click  rule)  

On  premise   Public  or  Virtual  Private  Cloud   Public  or  Virtual  Private  Cloud  

Rigid  tradi5onal  IT  stack   Connectors  or  APIs  to  legacy   APIs  to  legacy,  SaaS,  cloud  

Proprietary  tools     Proprietary  tools     Open  source  /  freemium  tools      

High  ini5al  &  ongoing  costs     Quick  deploy,  low  entry  costs       New  dev  environment,  low  cost    

“Feed  the  machine”:  user  experience  an  aaerthought  

Richer  UI,  web-­‐based  for  flexible  access  

“User  is  king”:  experience  separates  winners  &  losers  

appcelerator  

Page 12: 7 Considerations for Your Enterprise Mobile Strategy

Everyone wants mobile, but most companies aren’t sure where to start.

Page 13: 7 Considerations for Your Enterprise Mobile Strategy

7 Considerations for your Enterprise Mobile

Strategy

Page 14: 7 Considerations for Your Enterprise Mobile Strategy

1. An App is Not a Strategy

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#mobilestrategy!appcelerator  

Avoiding the “One and Done” phenomenon

Random Acts of Mobile = Mobile Strategy

Strategy is more than a collection of apps

New Channels, New Customers, New Business Models, New Use Cases

1. An App is Not a Strategy

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Page 17: 7 Considerations for Your Enterprise Mobile Strategy

2. Avoid the Wild West of App Development

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#mobilestrategy!appcelerator  

2. Avoid the Wild West of App Development

Barrier to entry for app development is low, “Cool” Factor is high

Resist the urge to be a rebel

Most companies will develop between 3-5 apps before a mobile strategy is put in place

Apps that provide some great features but do not deliver value

Rationalize the demand, understand the value across the app portfolio

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#mobilestrategy!appcelerator   19  

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3. Mobility is Not a Bolt On

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#mobilestrategy!appcelerator  

3. Mobility is Not a Bolt On

Mobile for the sake of justifying the mobile device

Desktop Virtualization – device bolt on Access to data stores – technology bolt on

Mobile as an afterthought – project plan bolt on Web access to enterprise apps – UI bolt on

Innovation and Ideation with mobile first mentality

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4. Think Beyond Consumer Apps

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#mobilestrategy!appcelerator  

Customer Employee 1 on 1

Partner Reseller

4. Think Beyond Consumer Apps

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5. Simplify the Enterprise

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#mobilestrategy!appcelerator  

5. Simplify the Enterprise

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Dichotomy between the �Complex Enterprise and the �

Simple Elegance of mobile solutions

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#mobilestrategy!appcelerator   26  

UX = UI

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6. Assess the Readiness for Mobile

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appcelerator  

6. Assess the Readiness for Mobile

Sta

ge

4

Sta

ge

3

Sta

ge

2

Sta

ge

1

Sta

ge

5

Maturity Ranking Mobile Maturity Matrix

Mobility  Strategy

Enterprise Info. Mgmt.

IT Delivery & Support

Policy Definition & Governance

Network Infrastructure

App development platform

Mobile Device Mgmt. Platform

Telecom Expense Mgmt.

Wireless Svc. Mgmt.

Security Infrastructure

#mobilestrategy!

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7. Establish a MCOE to Provide Guidance

Page 30: 7 Considerations for Your Enterprise Mobile Strategy

Mobile Web Services

BYOD

MDM Testing

Mobile Analytics Governance

Apps vs. Web

Mobile Innovation UX Guidelines

Mobile SDLC

Supported Devices

App Deployment

Wireframe / Prototyping

Help Desk

Mobile App Inventory

Security

Version Control

Mobile COE Coverage

TEM

Mobile App Dev Platform

App Architecture Mobile Policies

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#mobilestrategy!appcelerator  

7. Establish a MCOE to Provide Guidance

Unclear if MCOE should be a part of IT

COEs are not new so what is the issue?

Mobile is still a bolt on

Guidance vs. Governance

Page 32: 7 Considerations for Your Enterprise Mobile Strategy

1.  An App is Not a Strategy

2.  Avoid the Wild West of App Development

3.  Mobility is Not a Bolt on

4.  Think beyond Consumer Apps

5.  Simplify the Enterprise

6.  Assess the Readiness for Mobile

7.  Establish a MCOE to Provide Guidance

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One More Consideration:

The cost of doing nothing due to

“Analysis Paralysis” Mobile App Strategy Kickstart = 2-3 Week

Page 34: 7 Considerations for Your Enterprise Mobile Strategy

Business Drivers

INNOVATION HOTSPot

Innovation thru

Visualization

Market Opportunity

Innovation Strategy & Alignment

Business Segments, Verticals, Channel,

solutions

Mobile Strategy: Approach

Action Plan

Recommend

App Roadmap

Mobile App and BYOD

Risk Profile

Technology Maturity

Assessment

Business & IT Roadmap

Step I: Direction Setting

Step II: Ideation, Assessment, Risk Analysis, Visualization

Step III: Roadmap & Next Steps

Page 35: 7 Considerations for Your Enterprise Mobile Strategy

#mobilestrategy!appcelerator  

Propelics Kickstarts

Special Offer Free 1 Hour Mobile

Advisory Call [email protected]

Mobile App Scoping and

Planning

MDM/BYOD Kickstart

Mobile App Rapid

Prototyping

IT Readiness for Mobile Kickstart

Prototype Factory

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Mobile App Roadmap Kickstart

Page 36: 7 Considerations for Your Enterprise Mobile Strategy

#mobilestrategy!appcelerator  

Thank you