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MEDIA RELEASE Singapore, 18 June 2020 | For Immediate Release

Phase Two Re-opening: Updated Requirements and Measures for Port of Singapore and Singapore-registered ships

As Singapore moves into Phase Two of Safe Transition, the Maritime and Port

Authority of Singapore (MPA) has updated the requirements for crew change for cargo ships in the Port of Singapore and the resumption of specific activities onboard pleasure craft subject to safe distancing requirements. MPA will also enhance support to seafarers working onboard Singapore-registered ships (SRS). 2. To date, MPA has approved about 6,000 crew changes for cargo ships since 27 March 2020. MPA appreciates the feedback from our industry and unions, which has helped us enhance the arrangements for crew change. For crew change applications made from 19 June 2020, MPA has designated two facilities to accommodate crew who are unable to transfer directly to his/her vessel or flight and require a temporary rest area of up to 48 hours. In addition, to facilitate crew signing off in Singapore, technology such as tele-medicine consultations can be used to obtain a fit-to-travel certificate. 3. Given the high volume of crew change applications, MPA will accord priority for crew change in Singapore to SRS. All SRS will be allowed to carry out crew change in Singapore if they meet all prevailing requirements. SRS may face difficulties in repatriating their crew at foreign ports. Where possible, MPA, as the flag administration, can help to contact the relevant port authorities and request for assistance to be rendered. 4. With effect from 19 June 2020, MPA will ease some restrictions on the movements and activities of pleasure craft in the Port of Singapore. Pleasure craft owners and operators are reminded to uphold good personal hygiene and maintain safe distancing to minimise the risk of community spread of COVID-19. 5. Please refer to the respective circulars for more details.

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Enclosures: (I) Port Marine Circular 27 of 2020 “Updated requirements for crew change for cargo ships in the Port of Singapore, to minimise risk of community spread of the Coronavirus Disease 2019 (COVID-19) in Singapore” (II) Port Marine Circular 28 of 2020 “Pleasure craft movements in the Port of Singapore during Phase Two of Post-Circuit Breaker” (III) Shipping Circular 13 of 2020 “Measures to support seafarers on board Singapore-registered ships in light of restrictions caused by Coronavirus Disease 2019 (COVID-19)”

<End of Release>

About the Maritime and Port Authority of Singapore (MPA) The Maritime and Port Authority of Singapore (MPA) was established on 2 February 1996, with the mission to develop Singapore as a premier global hub port and international maritime centre (IMC), and to advance and safeguard Singapore's strategic maritime interests. MPA is the driving force behind Singapore's port and maritime development, taking on the roles of Port Authority, Port Regulator, Port Planner, IMC Champion, and National Maritime Representative. MPA partners the industry and other agencies to enhance safety, security and environmental protection in our port waters, facilitate port operations and growth, expand the cluster of maritime ancillary services, and promote maritime R&D and manpower development. For media queries, please contact: Ms Serene Liu Corporate Communications, Maritime and Port Authority of Singapore HP: (65) 9824 6525 Email: serene_liu@mpa.gov.sg

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MARITIME AND PORT AUTHORITY OF SINGAPORE PORT MARINE CIRCULAR NO. 27 OF 2020 18 June 2020 Shipping Community UPDATED REQUIREMENTS FOR CREW CHANGE FOR CARGO SHIPS IN THE PORT OF SINGAPORE, TO MINIMISE RISK OF COMMUNITY SPREAD OF THE CORONAVIRUS DISEASE 2019 (COVID-19) IN SINGAPORE (SUPPLEMENTARY TO PMC NO.26 OF 2020) 1 As Singapore moves into Phase Two of re-opening, the Maritime and Port Authority of Singapore (MPA) has updated our crew change requirements. This takes into consideration feedback from our industry players and unions. Despite the COVID-19 pandemic, MPA has been facilitating crew change under special circumstances, as well as facilitating medical treatment of seafarers who require emergency attention. 2. MPA has revised the requirements for crew change as follows:

a) Designated holding facility. MPA understands the need to cater to some crew members who are not able to transfer directly to their vessel or flight. MPA will approve such crew change under special circumstances, should they meet the criteria stipulated in PMC 26 of 2020, and subject to a booking in a designated holding facility. This will apply to applications made from 19 June onwards. For crew sign-ons, the designated holding facilities will be able to take crew from 2 July 2020 as he/she is required to have been in quarantine for at least 14 days prior to departing his/her home country. The stay at the designated holding facility is for up to 48 hours. The two designated holding facilities are proposals from the industry and unions which MPA has accepted. The designated holding facility will have to comply with a list of conditions stipulated by MPA for it to receive bookings. Please refer to Annex A for details of the designated holding facilities. Depending on demand, MPA may impose a quota and/or a prioritisation framework.

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b) Ship departure upon crew sign-off. Ships, after signing off its crew and

obtaining port clearance, need not remain in port until the sign-off crew have departed Singapore. Ship managers/agents shall be responsible for ensuring that the crew change is effected according to MPA’s requirements.

c) Tele-medicine consultation for issuance of fit-to-travel certificate. Ship owners/managers/agents can now use tele-medicine (i.e. real time video consultation) to obtain a fit-to-travel assessment and certification for crew signing off in Singapore. MPA will accept fit-to-travel certificates issued by Singapore Medical Council (SMC)-fully registered doctors meeting the requirements set out in Annex B.

d) Meet-and-greet service at Changi Airport. With effect from 26 June 2020, ship managers/agents must arrange meet-and-greet services for sign-on crew arriving at Changi Airport, to escort the crew from the moment they disembark the plane to the point where they are handed over to the agent for the direct transfer to the ship or designated holding facility. The list of meet-and-greet service providers include Certis, SATS and dnata.

3. Ship owners/managers/agents should apply for crew change in Singapore by filling up the online form at www.mpa.gov.sg/web/portal/home/port-of-singapore/operations/crew-change. As MPA expects a high volume of applications, we urge ship owners/managers/agent to submit applications at least 14 days before the planned crew change, especially if the application includes sign-on crew. For foreign-flagged ships, crew change will be considered if the ship meets all prevailing requirements, and are in Singapore for cargo operations, bunkering and/or other marine services. 4. MPA will continue to work closely with the industry and unions to review the crew change procedures to ensure a “safe corridor” for crew change which minimises public health risk to both the local and shipping community. 5. Unless otherwise specified, the provisions of this circular take effect immediately. This circular supplements PMC No. 26 of 2020, and therefore, unless revised by this PMC, the requirements for crew change in PMC No.26 of 2020 continue to apply. CAPT KEVIN WONG PORT MASTER MARITIME AND PORT AUTHORITY OF SINGAPORE

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Annex A INFORMATION ON HOLDING FACILITIES ACCOMODATION VESSEL “POSH BAWEAN” Rooms: Air-conditioned with en-suite bathroom Meals: All three meals are included. Meals will be delivered to the room. For reservations, please contact: Jonathan Ng +65 9740 4775 reservations@paccoffshore.com.sg SEACARE HOTEL Rooms: Air-conditioned with en-suite bathroom Meals: All three meals are included. Meals will be delivered to the room. For reservations, please contact: Phang Jing Huei +65 6818 2680 reservations@theseacarehotel.com.sg

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ANNEX B Tele-medicine requirements 1 MPA accepts fit-to-travel certificates issued by Singapore Medical Council (SMC)-fully registered doctors meeting all following requirements:

• The doctor conducting the assessment must have completed the tele-medicine e-training provided by Singapore Ministry of Health (MOH). A copy of the doctor’s e-training participation statement must be submitted with the fit-to-travel certificate to MPA;

• The doctor must conduct the clinical assessment over real time video (i.e. no asynchronous video, voice calls or text will be permitted);

• The assessment of the crew should be based on the prevailing suspect case definition set out by the MOH (e.g. MOH Circular 119/2020), which includes:

i. History taking; ii. Self-reported symptoms; iii. Visual assessment of symptoms; and iv. Real-time taking of temperature and Sp02 (Doctors should

provide guidance on the proper use of such devices during the assessment).

• The doctor should also include, in his assessment of the crew’s general health, his consultations with the captain/senior officer and the signing-off crew lead, taking into consideration the prevailing suspect case definition.

2 If any of the above requirements cannot be met for any reason (e.g. no proof of statement of participation, concerns that self-reporting is not accurate, crew meet the prevailing suspect case definition, technology issues such as poor video call quality, or no on-board thermometer/Sp02 device), a shipboard assessment of the crew by the doctor must then be done. 3 The doctor shall continue to take responsibility for the accurate completion of the fit-to-travel certificate regardless of the modality of assessment. Technical advisory for enhancing the conduct of tele-medicine onboard ships 4 As the tele-medicine consultations require real time video and audio, it is recommended that users utilise end-point devices (laptops, smartphones, or tablets) equipped with the following: i. Devices with front-facing cameras or webcams; ii. Headphones/earphones with in-built microphones; and

iii. Local 4G/LTE cellular connectivity, as on-board WiFi may not have sufficient bandwidth to support real time video and audio.

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5 In terms of device settings, the device system clock’s time zone should be set to Singapore Standard Time (GMT +8). 6 For the conduct of the tele-medicine consultations, the recommendations to enhance the user experience are as follows:

i. Cell phone reception can be affected by the metallic structure of the vessel. Therefore, for consultations using cellular service, it should be conducted at the ship’s bridge where the cellular connectivity is usually strongest.

ii. Choose a location with sufficient lighting for the video session. iii. There should be minimal crowding so as to respect personal privacy and

maintain social distancing. iv. Ambient noise should be kept to a minimum, e.g.turn down/off nearby

air-conditioning units, reduce the volume of nearby walkie-talkies. v. Speak slowly and clearly, and refrain from speaking at the same time as

the doctor.

MARITIME AND PORT AUTHORITY OF SINGAPORE PORT MARINE CIRCULAR NO. 28 OF 2020 18 June 2020 Pleasure Craft Community PLEASURE CRAFT MOVEMENTS IN THE PORT OF SINGAPORE DURING PHASE TWO OF POST-CIRCUIT BREAKER 1. On 15 June 2020, the Multi-Ministry Taskforce announced the transition to Phase Two of re-opening after 18 June 2020, 2359H. Most business activities will be allowed to resume subject to safe distancing measures. 2. In line with Phase Two of re-opening, the restriction of pleasure craft movements for leisure/cruising purposes within the port limits of Singapore will be lifted from 19 June 2020, pursuant to section 43(c) of the Maritime and Port Authority of Singapore Act. 3. All pleasure craft1 when operating must comply with the safe distancing measures (please refer to Singapore Ministry of Health’s press release dated 15 June 2020 attached as ANNEX A). Any gathering onboard the pleasure craft should not exceed five persons. This does not include the master/crew employed to operate the craft. All personnel onboard shall practise safe distancing by keeping at least one metre apart. 4. The pleasure craft should institute SafeEntry for contact tracing purposes. If SafeEntry is not possible, the craft must maintain a record of the passenger and crew manifest2. In addition, temperature screening3 and checks on visible respiratory symptoms4 must be conducted before any person boards the craft. Persons with fever

1 All pleasure craft refers to MPA-licensed pleasure craft and visiting yachts, if not otherwise stated. 2 The passenger/crew manifest shall provide details such as name of passenger/crew, last four digits of NRIC/passport number/FIN and contact number. 3 Individuals with temperature above 37.5 degrees Celsius are considered as having a fever. 4 These symptoms include: (a) coughing; (b) sneezing; (c) breathlessness; and (d) a runny nose.

and/or who appear unwell should not board the craft and should seek medical attention immediately. 5. Pleasure craft licensed for commercial use (prefix SZH) operating dining cruises are required to comply with the measures for Food & Beverage Establishments, where applicable (please refer to ANNEX B). 6. Social responsibility is critical in slowing the transmission of the virus. We urge everyone to uphold good personal hygiene and safe distancing measures such as washing hands regularly, wearing a mask when leaving the house, avoid outdoor activities if feeling unwell and see a doctor to prevent any potential transmission of illness to others. The SafeEntry should be used when required and one should check in and out using the TraceTogether application. Seniors who are especially vulnerable, should continue to exercise caution and stay at home as much as possible. More details on the safety measures to be taken can be found at (https://www.gov.sg/article/moving-into-phase-2-what-activities-can-resume) 7. For clarifications, please write to Duty Officer, Marine Safety Control Centre, email: pms@mpa.gov.sg or contact Tel: +65 6325 2488/9. 8. We thank the pleasure craft community for their support, and remind all to remain disciplined and vigilant to achieve COVID-safe Singapore. CAPT KEVIN WONG PORT MASTER MARITIME AND PORT AUTHORITY OF SINGAPORE

ANNEX A

MOH’S PRESS RELEASE ON MOVING INTO PHASE TWO OF RE-OPENING, DATED 15 JUNE 2020

The Multi-Ministry Taskforce has assessed the situation and decided to start Phase Two after 18 June 2020, 2359

hours. Community infection rates have remained generally stable despite the increase in workplace activity in Phase One of re-opening. The incidence of cases in migrant worker dormitories has also declined, and there are no new large clusters emerging. 2. In this next phase, our goal is to ensure that efforts taken during the circuit breaker period and Phase One of reopening are sustained. By limiting close contact among individuals, while maintaining hygiene and safe management principles, we will be able to resume more activities without substantially raising the risk of new clusters of infections. Approach for Phase Two 3. Apart from a small list of exceptions, Phase Two will see the resumption of most activities, subject to the following safe distancing principles: a. As a default, measures should be put in place to ensure that individuals maintain safe distancing of at least one metre at all times. b. Where not feasible or practical to apply one metre safe distancing between individuals, this one metre requirement can instead be enforced between groups, with each group made up of not more than five persons, and with no mixing between groups. Other safe management measures should also be in place. 4. Similarly, small-group social gatherings of up to any five persons can also resume. Within the home, households may receive up to five visitors at any one time. Activities to be Resumed 5. After 18 June, 2359 hours, retail businesses may re-open their physical outlets. Food and beverage dine-in will also be allowed to resume, subject to liquor sales and consumption ceasing at 2230 hours. However, live music and television and video screenings will not be allowed in all F&B outlets at this stage. Larger public venues with high human traffic such as malls and large standalone retail outlets will be subject to capacity limits, and operators will be required to prevent crowds or long queues from building up within and in the immediate vicinity of their premises. 6. Personal health and wellness, and home-based services will also be allowed to resume. Registered clubs and societies will be allowed to operate at their registered premises. Tuition and other private enrichment classes can resume, with the exception of singing or voice training classes. All other healthcare services, including eldercare services in the community, individual health screening and aesthetic services, will resume with safe distancing measures in place. Face-to-face visitations at residential facilities for the elderly (including nursing homes, welfare homes, sheltered homes and adult disability homes) will also resume with precautionary measures in place. 7. Sports, parks and other public facilities will also open. These include playgrounds, beaches, lawns and fields, stadia, swimming complexes, sports halls, hardcourts, gyms, fitness studios, bowling centres and function rooms. This applies also to similar facilities in private settings such as condominiums and clubs. 8. The complete list of businesses that are allowed to operate can be found on MTI’s website (https://covid.gobusiness.gov.sg/permittedlist/). Businesses in this list do not need to apply for an exemption before resuming operations. 9. However, they are required to submit the number of workers who are working on-site via the GoBusiness portal (https://covid.gobusiness.gov.sg) within two weeks of the date of resumption of on-site operations. In the interest of reducing physical contact between individuals, telecommuting must remain the default for all businesses where feasible. 10. In settings run by permitted businesses, such as for F&B dining-in or classes where individuals come together for activities, the one metre safe distancing requirement may be waived only if each group is made up of not more than five persons, and subject to overall safe management measures as indicated earlier. 11. Further guidance for various sectors will be provided by the relevant agencies in the coming days, leading up to the start of Phase Two. Businesses and organisations are reminded to play their part to keep Singapore safe. Should they be unable to meet safe management principles, businesses and organisations can engage relevant agencies to seek approval for alternative safe distancing measures. Such businesses and activities should only open when they are ready. Businesses and organisations found to be flouting safe management principles may be required to close.

Exceptions 12. While the vast majority of activities will be allowed to resume at the start of Phase Two, the resumption of a small number of activities will take more time. These are activities or settings where large numbers of people are likely to come into close contact, often in enclosed spaces, and for prolonged periods of time. Overseas and local experience has shown that these settings can spawn large clusters of infections, given the number of close contacts between individuals in the course of such activities. 13. Such activities and settings include: a. Religious services and congregations; b. Large cultural venues such as libraries and museums; c. Large-scale events and venues, such as conferences, exhibitions, concerts and trade fairs; and d. Entertainment venues such as bars, nightclubs, karaoke outlets, cinemas, theatres, as well as indoor and outdoor attractions. 14. Government agencies have begun to engage relevant businesses and organisations on possible safe management measures to be taken for these activities or settings. Agencies will advise these organisations on the approval processes and timelines for their resumption at a later date, depending on the ability and readiness of the organisation to implement these measures. Guidelines of Specific Activities and Settings 15. Apart from the safe management principles, specific rules will apply to the following events and settings: a. Weddings. Added flexibility will be given for weddings. Wedding solemnizations at home and at ROM or ROMM may take place with up to ten persons (excluding the Solemnizer). At other venues, they may take place with up to twenty persons (excluding the Solemnizer), subject to the venue’s capacity limit based on safe management principles. b. Wakes and Funerals. For wakes and funerals, up to twenty persons may be present at any one time. c. Workplaces. The current safe management measures for workplaces will continue to apply. Employers must continue to ensure that there are no social gatherings between employees, and safe distancing of at least one metre is maintained at all times. d. Schools and Institutes of Higher Learning (IHLs). Students from all levels will return to school daily from 29 June 2020. IHLs have been conducting most lessons online, except for practical and laboratory-based lessons, and will gradually increase the number of students back on campus for face-to-face learning. The Ministry of Education will share more details later this week. Role of the Public 16. With the range of activities resuming in Phase Two, the number of close contacts between individuals will increase. More new community cases should be expected. To keep the number of new cases under control, it is critical that we continue to exercise caution. All of us must adhere to safe management principles, and we should avoid businesses or activities that fail to comply. 17. At the same time, we must practise social responsibility in upholding good personal hygiene and safe distancing measures - wash our hands regularly, wear a mask wherever we go, and see a doctor immediately when we are sick. We should also check-in and check-out on SafeEntry when required, and download and install the TraceTogether app on our phones. 18. While the scope for meeting friends and family members has been increased, we urge everyone to continue exercising personal responsibility. They should protect themselves and their families by keeping their daily number of contacts small and preferably limited to a regular circle of close contacts. As seniors are especially vulnerable, they should continue to exercise extra caution and stay at home as much as possible. 19. Individually, these are steps that everyone can take to protect ourselves and our loved ones. Collectively, these actions will make all the difference in keeping COVID-19 at bay. Toward a Safe and Sustainable Re-opening – Everyone Plays a Part 20. Phase Two is a significant step in moving towards a new COVID-safe normal. The Multi-Ministry Taskforce will continue to monitor the situation closely, with the aim of continuing to ease measures, until we reach a new normal in Phase Three. Our goal is to re-open our economy and society progressively, while controlling the infection and providing maximum protection for vulnerable groups, such as our seniors and those with medical conditions. 21. Meanwhile, we must all adjust our expectations, lifestyles and norms, as we are not going back to the way things were before COVID-19. Let us continue to stay disciplined and vigilant, and not let all our previous efforts go to waste. Together, let us find the resilience within ourselves, the solidarity with each other, and the fortitude as a society to embark on this collective journey to achieve a COVID-safe Singapore. MINISTRY OF HEALTH 15 JUNE 2020

ANNEX B

J O I N T A D VI SO R Y

MR No.: 048/20

Advisory for Phase 2 Re-opening of Food & Beverage Establishments

1. The Multi-Ministry Taskforce (MTF) announced on 19 May that Singapore would exit

the Circuit Breaker from 2 June and resume activities in three phases. On 15 June, the MTF announced that Phase 2 will commence on 19 June. Apart from a short list of exceptions, Phase 2 will see the resumption of most activities, including the reopening of food and beverage (F&B) establishments selling predominantly beverages and resumption of dine-in services.

2. To provide a safe environment for customers and workers, F&B establishments

currently in operation, and those that will reopen in Phase 2, must implement Safe Management Measures, as required by the Ministry of Manpower (MOM) and comply with the COVID- 19 (Temporary Measures) (Control Order) Regulations.

3. In addition, F&B establishments are required to comply with the measures set out by Enterprise Singapore (ESG), Housing & Development Board (HDB), Singapore Food Agency (SFA), Singapore Tourism Board (STB) and Urban Redevelopment Authority (URA) in this document. The information in this document supersedes that in previous advisories or statements.

Resumption of food service operations

4. For Phase 2: 4.1. Standalone F&B establishments predominantly selling beverages can

resume operations. 4.2. F&B establishments 1 can provide dine-in services, provided there is

no provision of Public Entertainment2. 4.3. Sales and consumption of alcohol in all F&B establishments will be

prohibited after 2230hrs daily.

1 These would be F&B establishments that are issued food shop licences by SFA, with the exception of those with SFA food shop licences under the Pubs, Bars, Nightclubs and Discos categories. 2 Public Entertainment activities are as per defined under the Public Entertainments Act.

5. The list of businesses that are allowed to operate from 19 June 2020 can be found on MTI’s website (https://covid.gobusiness.gov.sg/permittedlist/). Businesses in this list do not need to apply to MTI for exemption before resuming operations. They are required to submit the number of workers who are working on-site using the GoBusiness portal (https://covid.gobusiness.gov.sg) within two weeks of the date of resumption of on-site operations.

Safe Management Measures – Customer-facing Operations/Front-of-house

6. The following measures apply to all customer-facing operations of F&B establishments:

6.1. Table and seating management 6.1.1. Each table or group must be limited to 5 or fewer persons, with at least

one-metre spacing between tables or groups3. 6.1.2. Where tables/seats are fixed, tables/seats should be marked out to

accommodate groups of no more than 5, while ensuring at least one- metre spacing between groups.

6.1.3. Self-service buffet lines must be suspended 4.

6.2. Queue management 6.2.1. F&B establishments are to clearly demarcate queue lines, and must

ensure at least one-metre spacing between customers at areas such as entrances and cashier counters (e.g. through floor markers).

6.3. Crowd management

6.3.1. Live music, radio broadcasts and all forms of television/video screenings and other forms of public entertainment such as dancing, darts or karaoke are not allowed.

6.3.2. All common play areas for children/toddlers/infants in F&B establishments must be closed.

6.4. Contact tracing

6.4.1. F&B establishments with seated diners must implement SafeEntry5 for customers and visitors. Those that only provide takeaway and/or delivery, where there is negligible or transient interaction with customers, are not required to do so.

6.5. Health checks

6.5.1. F&B establishments with seated diners must conduct temperature screening6 and checks on visible symptoms7 for customers at entrances, and advise those with fever and/or who appear unwell to visit a doctor

3 F&B establishments may use the bar counters to seat and serve meals to dine-in customers, but must ensure there is at least one-metre spacing between groups of diners. 4 This also applies to catering companies providing meals on other premises. They must not offer self-service buffet line, but may offer individually packed options instead. 5 More information on SafeEntry and a full list of places where SafeEntry must be deployed can be found at https://www.safeentry.gov.sg/deployment. Businesses should note that SafeEntry can be done via QR code/NRIC scanning, or manual entry of NRIC number & particulars through a dedicated device. Businesses should not decline entry to visitors unless the individual does not use SafeEntry QR or SafeEntry NRIC application and refuses to provide particulars to assist with manual entry. 6 Individuals with temperatures above 38 degrees Celsius are considered to be having a fever. 7 Notable visible symptoms to look out for include: (a) coughing; (b) sneezing; (c) breathlessness; and (d) a runny nose.

before turning them away8 . Those that only provide takeaway and/or delivery are not required to do so.

6.6. Cleanliness and hygiene

6.6.1. All employees, customers, delivery personnel and other onsite personnel

must put on their masks properly at all times9, except when eating and drinking.

6.6.2. F&B establishments must ensure that common spaces and items (e.g. utensils placed in common spaces), as well as high-touch surfaces (e.g. counters, menus) and interactive components (e.g. iPads, smart kiosks), are frequently cleaned/disinfected.

6.6.3. Any communal amenities (e.g. drinks dispensers and common condiments), as well as self-service food samples, must not be used.

7. F&B establishments should put up clear signages to remind customers of the above

measures (in Para 6) where applicable, and train and deploy service personnel to provide clear communication to customers on safe distancing measures.

8. Refer to Annex A for other recommended guidelines.

Safe Management Measures – Workplace Premises10/Back of House/Kitchen

9. To ensure COVID-safe workplaces, F&B establishments should take care of their workers, workplaces and those who may become unwell at their workplaces, as outlined in MOM’s Requirements for Safe Management Measures at the workplace. Refer to MOM’s website for greater details and Annex B for a summary of these measures.

Enforcement of measures

10. Government agencies will be conducting inspections following Phase 2 reopening to check on the proper implementation of the Safe Management Measures. Under the COVID-19 (Temporary Measures) Act passed in Parliament on 7 April 2020, first- time offenders will face a fine of up to S$10,000, imprisonment of up to six months, or both. Subsequent offences may face a fine of up to S$20,000, imprisonment of up to twelve months, or both.

11. Businesses that do not implement or comply with the government’s requirements on safe

management measures may be ineligible for government grants, loans, tax rebates and other assistance.

Annex A – Other recommended guidelines for customer-facing operations Annex B – Summary of Safe Management Measures required at the workplace premises Annex C – Checklist of Safe Management Measures (customer-facing operations)

Issued by: Enterprise Singapore Housing & Development Board

8 F&B establishments with seated diners in malls need not conduct temperature screening and checks on visible symptoms for customers if the mall is already doing so. They should however do so, if they operate outside the mall hours. 9 Under the COVID-19 (Temporary Measures) (Control Order) Regulations 2020, every individual must wear a mask over the individual’s nose and mouth at all times when the individual is not in his or her ordinary place of residence. Refer to MOH’s latest guidance for use of masks and face shields at https://www.moh.gov.sg/news- highlights/details/guidance-for-use-of-masks-and-face-shields. 10 Refers to the F&B establishments’ back-of-house operations involving employees, including at offices, warehouses and manufacturing facilities.

Singapore Food Agency Singapore Tourism Board Urban Redevelopment Authority

Updated as of 16 June 2020 ANNEX A

Other recommended guidelines for customer-facing operations (Note: These are additional suggestions for F&B establishments to put in place, where practicable)

A. Reduce physical interaction

- Implement mobile ordering, pre-ordering and electronic payment solutions where possible, to minimise physical contact between customers and employees.

B. Queue Management - Where practicable, manage queues using electronic reservation systems or take down

diner details and call them when there are seats available.

- Where practicable, separate the queues and waiting areas for dine-in customers, takeaway customers and delivery personnel.

- Queueing in groups should be discouraged. C. Crowd Management

- F&B establishments should take additional steps to manage higher-risk areas (e.g. bar counters or standing tables) where there is a higher likelihood of customers mixing between groups, to minimise socialising/mingling. This may be done by seating customers on stools or clearly demarcating the boundaries for each dining area to ensure separation of at least one metre between groups at all times.

D. Encourage takeaways and home delivery

- F&B establishments should avoid activities that would attract crowds in and outside of their premises (e.g. providing special discounts or offers for dine-in), for at least 2 weeks from Phase 2 reopening.

- Where practicable, collection and delivery from store should be spaced out and contactless11.

- Take reasonable steps to ensure that delivery personnel observe at least one-metre spacing at all times and do not cluster together.

- Refer to the Advisory for Delivery Businesses for guidelines on delivery requirements.

E. Cleanliness and hygiene - Where possible, place hand sanitisers in close proximity to high-touch surfaces for

employees and customers to sanitise their hands. Employees should wash their hands or use hand sanitisers after handling cash and high touch surfaces and devices.

- Where possible, F&B establishments should ensure that tables and chairs are thoroughly cleaned with disinfecting agents12 after each diner vacates the table.

- Serving utensils should be provided for customers who are sharing food.

11 Where contactless collection is done, F&B establishments must label the orders clearly for easy pick-up and have arrangements in place such that customers do not handle containers or bags except for their own orders. 12 List of suggested cleaning products and disinfecting agents can be found at https://www.nea.gov.sg/our- services/public-cleanliness/environmental-cleaning-guidelines/guidelines/interim-list-of-household-products-and- active-ingredients-for-disinfection-of-covid-19

ANNEX B

Summary of Safe Management Measures required at the workplace premises

The Ministry of Manpower (MOM), the National Trades Union Congress (NTUC), and the Singapore National Employers Federation (SNEF) have issued details of the Safe Management Measures for employers to resume operations. These requirements are meant for general workplace settings.

Refer to MOM’s website for full details.

A. Take care of your workers

- Actively enable employees to work from home. Working from home must remain the default for all businesses where feasible.

- For job roles or functions where employees cannot work from home, employers should stagger work and break hours, and implement shift or split team arrangements.

- There should be no cross-deployment or interaction between employees in different shifts, teams or worksites, even outside of work. If cross-deployment cannot be avoided (e.g. due to the nature of the job), additional safeguards must be taken to minimise the risk of cross infection.

- Wear masks and other necessary personal protective equipment at the workplace and observe good personal hygiene. Employees should keep their masks on at all times except when eating.

B. Take care of the workplace

- Use the SafeEntry visitor management system to record all personnel (including

employees, vendors, and visitors) entering the workplace13. - F&B establishments are encouraged to reduce the number of employees on-site,

particularly for smaller premises, in order to allow for safe distancing. Where physical interaction cannot be avoided, precautions should be taken to ensure clear physical spacing of at least one metre between all personnel at all times, including at common areas and during break/meal times.

- Step up cleaning of workplace premises and provide cleaning and disinfecting agents like soap and sanitisers at common areas and to frontline personnel.

C. Take care of workers who become unwell at the workplace

- Ensure regular checks for temperature and respiratory symptoms for all onsite

employees and visitors (e.g. vendors and contractors), twice daily, or where relevant. Employers must be able to demonstrate that these checks are in place during inspections.

D. Implement a system of Safe Management Measures

- Employers must appoint Safe Management Officer(s) (SMO) to assist in the

implementation, coordination and monitoring of the Safe Management Measures at the workplace. Employers must provide appointed SMOs with adequate instruction, information and supervision as is necessary for them to fulfil their required duties.

13 For the full list of workplaces where SafeEntry must be deployed, please refer to https://www.safeentry.gov.sg/deployment.

F&B ESTABLISHMENTS

ANNEX C

Checklist of Safe Management Measures Required for Resumption of Business Activities – Customer-facing Operations

Requirement Useful Evidence to Demonstrate Compliance

To resume business activities, all companies must fulfil these requirements below. Note: The Government will take action against errant employers, including the cessation of operations and enforcement.

Companies can prepare the following to show that they have fulfilled the requirements: Documentation of processes/data, demonstration of practices and sharing of understanding through interviews

A. Implement table and seating arrangement

1. Each table or group must be limited to 5 or fewer persons, with at least one-metre spacing between tables or groups.

Where tables/seats are fixed, tables/seats should be marked out to accommodate groups of no more than 5, while ensuring at least one-metre spacing between groups.

Suspend self-service buffet lines within the establishment14.

Show seating arrangement / configuration.

B. Implement queue management

2. For queues, F&B establishments are to clearly demarcate queue lines, and must ensure at least one-metre spacing between customers at areas such as entrances and cashier counters (e.g. through floor markers).

Show demarcation of queue lines.

C. Implement crowd management

3. Live music, radio broadcasts and all forms of television/video screenings and other forms of public entertainment such as dancing, darts or karaoke are not allowed.

Share practices and adherence to the restrictions

14 This also applies to catering companies providing meals on other premises. They must not offer self-service buffet line, but may offer individually packed options instead.

All common play areas for children/toddlers/infants in F&B establishments must be closed.

D. Contact tracing and Health checks

4. F&B establishments with seated diners must implement SafeEntry for customers and visitors.

F&B establishments with seated diners must conduct temperature screening and checks on visible symptoms15 for customers at entrances16, and turn away those with fever and/or who appear unwell.

Show how SafeEntry and temperature declarations are communicated to customers.

Show or describe how to deal with diners who are unwell.

E. Cleanliness and Hygiene

5. All employees, customers, delivery personnel and other onsite personnel must put on their masks properly at all times, except when eating and drinking.

F&B establishments must ensure that common spaces and items (e.g. utensils placed in common spaces), as well as high-touch surfaces (e.g. counters, menus) and interactive components (e.g. iPads, smart kiosks), are frequently cleaned/disinfected.

Any communal amenities (e.g. drinks dispensers and common condiments), as well as self-service food samples, must not be used.

Show or describe cleaning frequency and steps to upkeep hygiene.

15 Notable visible symptoms to look out for include: (a) coughing; (b) sneezing; (c) breathlessness; and (d) a runny nose. 16 Individuals with temperatures above 38 degrees Celsius are considered to be having a fever. F&B establishments with seated diners in malls need not conduct temperature screening and checks on visible symptoms for customers if the mall is already doing so. They should however do so, if they operate outside the mall hours.

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MARITIME AND PORT AUTHORITY OF SINGAPORE SHIPPING CIRCULAR

NO. 13 OF 2020

MPA Shipping Division 460 Alexandra Road

#21-00, PSA Building Singapore 119963

Fax: 6375-6231 https://www.mpa.gov.sg

18 June 2020 Applicable to: Ship owners, managers, operators, masters, and agents of Singapore-registered ships

MEASURES TO SUPPORT SEAFARERS ON BOARD SINGAPORE-REGISTERED SHIPS IN LIGHT OF RESTRICTIONS CAUSED BY CORONAVIRUS DISEASE 2019 (COVID-19) 1 The Maritime and Port Authority of Singapore (MPA) recognises that due to the ongoing COVID-19 situation, Singapore-registered ships (SRS) may be faced with challenges relating to expired crew contracts, crew change and repatriation of seafarers at ports. Seafarers Employment Agreement (SEA) 2 MPA allows, on a case-by-case basis, ship owners and managers of SRS to extend the Seafarer Employment Agreements (SEA) of seafarers who are not able to be repatriated due to travel restrictions imposed at the ports where their ships call. The extension of the seafarers’ SEA must be made in accordance with Regulation 2.1 of the Maritime Labour Convention (MLC), 2006. The SEA shall be agreed to by the seafarer under conditions which ensure that the seafarer has an opportunity to review and seek advice on the terms and conditions in the agreement and freely accepts them before signing. During the extension period granted by MPA, the ship owner or manager must continue to attempt to repatriate the seafarers at all possible opportunities during each port call. 3 SRS owners and managers with seafarers on extended contracts on board must update MPA at mmo@mpa.gov.sg with information of the extended contracts and the repatriation plan. Repatriation of seafarers on board SRS at foreign ports 4 MPA is aware that SRS owners and managers may face difficulties in repatriating their seafarers at foreign ports. Where possible, MPA will assist by contacting the relevant port authority/authorities to seek the authority/authorities’ consideration to allow crew change at its/their port. SRS owners and managers who

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require MPA’s assistance may write in to mmo@mpa.gov.sg. Please provide details of the situation and difficulties encountered. Crew change in the Port of Singapore 5 MPA recognises the importance of crew change to safeguard the health and safety of seafarers sailing on board ships. MPA has been approving crew change applications from SRS so long as they meet the special circumstances in PMC No.26 of 2020. Moving forward, given the high volume of applications, MPA will accord priority to crew change for SRS. MPA will facilitate all SRS to carry out crew change in the Port of Singapore, regardless of their purpose of call, provided they meet all prevailing requirements. 6 Ship owners/managers/agents should apply for crew change in Singapore by filling up the online form at www.mpa.gov.sg/web/portal/home/port-of-singapore/operations/crew-change. Ship owners/ managers/ agents may refer to PMC 27 of 2020 for the latest requirements on crew change in the port of Singapore. GOH CHUNG HUN DIRECTOR OF MARINE MARITIME AND PORT AUTHORITY OF SINGAPORE