Roles and responsibilities of Training manager

A presentation by Dr.G.Jawahar

Objective of this sessionBy the end of the session the students will be able to understand and explain various qualities of training manager that makes them good trainer, changing role of a training manager and challenges to him by using a case study in a given class room environment

A presentation by Dr.G.Jawahar

Outline of the session

Qualities of a training managerChanging role of Training managerChallenges faced by a Training managerCase study and discussion

A presentation by Dr.G.Jawahar

Qualities of a Training ManagerApproachableAware of role requirementsCreativityEmpathicEnthusiasticMental AgilityPeople skillsPractices what is preachedPunctualSelf awareness

A presentation by Dr.G.Jawahar

QualitiesSelf development motivationSensitivityTraining skills and knowledgeArticulateCommitmentCredibleEnjoys working with people

Positive attitudeProgramme skillsResilienceSelf confidenceSense of humorStress management, UnderstandableFlexibleOrganizational and task /skill knowledge

A presentation by Dr.G.Jawahar

Changing role of the trainerThe economic, technological, social and political context within which organizations are now required to operate is in a state of continual flux. Need to become a Learning organizationNeed to adopt to the situation and changing culture

A presentation by Dr.G.Jawahar

Changing roleFrom being passive to being more active in communicating the benefits of trainingFrom reactive to proactive response in dealing with performance problemsConverting problems in to opportunitiesFrom peripheral to perceiving themselves as central and key influence to the organization to realize organizational objectivesFrom merely a technologist to developing a strategic role direction to learning function and formulating training policy

A presentation by Dr.G.Jawahar

Role of training managerTrainer: Actually carrying out trainingProvider: Designing, updating, maintaining and delivering training programmeInternal Consultant: Analyze organizational problems, and recommend solutionsInnovator: Supporting and assisting organizations to bring about effective change and solve performance problemLearning specialistPlanner, Administrator and organizer: planning organizing, controlling developing the training function. Setting training goalsVisonory: As a perspective thinker he develops a long term vision for the organization and training function

A presentation by Dr.G.Jawahar

The consultancy role of trainerInitial Contract and gaining EntryPreliminary problem identification and definitionContractingInvestigationFeedback to clientDecide and plan course of action with clientDesign learning strategy, activities and methodsResource and implementEvaluate

A presentation by Dr.G.Jawahar

Challenges of a training managerFinancial challenges: Often training manager has to work with a challenge from finance department about budget and cost estimate and source of trainingTechnical challenges: He/she has to keep updated with all latest changes in rules regulations, technology, legislations.Process challenges: New methods of training is being uploaded in the training field. E learning new software etc., using new equipments and resource material has to be up dated and should be able to handleStrategic challenge: The strategic challenge is to monitor and respond to expected changes in skill requirements, and to deliver training which provides demonstrable, measurable bottom line results, both short and the long term.Professional challenge: To keep updated with changing practices and skill, to manage ongoing professional development. Ensuring own developmentInstitutional challenges: How to build good institutions for the well being of HRD department is a big taskIdeological challenge: Challenge to be free from favoritism/ nepotism: Maintaining ethics and values: BIG CHALLENGE TO TRAINING PROFESSION AS SUCH : DIFFERENT PEOPLE UNDERSTAND DIFFERENTLY ABOUT TRAINNG FUNCTION

A presentation by Dr.G.Jawahar

Travails of a training manager A case study. Please form group of three and discuss the case Identify the problemAnalyze the possible solutionsAnswer the question given at the end of the case.

A presentation by Dr.G.Jawahar

ConclusionTraining a complex function at times you may get frustration. But if it is carried out with passion, you may get enormous job satisfaction and pleasure resulting in organizational effectiveness

A presentation by Dr.G.Jawahar

ReferencesReading hand book of AIMAThe theory and Practice of Training byRoger Buckley and Jim Caple

A presentation by Dr.G.Jawahar