599612c elba dw60ugm nzau - fisher & paykel elba... · refer to the ‘fault codes’ and...

NZ AU

Installation instructions

and User guide

Dishwasher

DW60 models

1Contents

Safety and warnings 2

Installation instructions 4

Introducing your dishwasher 9

DW60CD MODELS

Using your dishwasher 10

Selecting a wash programme 13

DW60CR MODELS

Using your dishwasher 14

Selecting a wash programme 16

Caring for your dinnerware 17

Dishwasher standards test 18

Loading 19

Detergent 21

Rinse aid 22

Care and cleaning 23

Fault codes 25

Troubleshooting 27

Warranty and service 30

Important! SAVE THESE INSTRUCTIONSThe models shown in this user guide may not be available in all markets and are subject to change at any time. For current details about model and specification availability in your country, please visit our local website listed on the back cover or contact your local ELBA by Fisher & Paykel dealer.

2 Safety and warnings

Important safety precautions

For your safety, follow basic precautions when using your dishwasher, including the following:

Please read all instructions before operating your dishwasher. The information in this user guide must be followed to minimise the risk of fire or explosion, or to

prevent property damage, personal injury or loss of life.

Operational

Use the dishwasher only for its intended function as described in this user guide. Dishwasher detergents are alkaline. They can be dangerous if swallowed. Avoid contact with skin

and eyes, and keep children and infirm persons away from the dishwasher when the door is open. Use only detergents or rinse aid recommended for use in a domestic dishwasher and keep them

out of reach of children. Check that the detergent dispenser is empty after the completion of each

wash programme. When loading items to be washed, place sharp items where they are not likely to damage the

dishwasher and load sharp knives with the handles up to reduce the risk of cut type injuries. Do not tamper with the controls of your dishwasher. Do not abuse, sit on, or stand on the door or dish rack of your dishwasher. Do not place any

heavy objects on the door when it is open. The dishwasher could tip forward. To reduce the risk of injury, do not allow children to play in or on the dishwasher. Under certain conditions hydrogen gas may be produced in a hot water heater system that has

not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has

not been used for such a period, then before using the dishwasher, turn on all hot water taps and

let the water flow from each for several minutes. This will release any accumulated hydrogen gas.

As hydrogen gas is flammable, do not smoke or use an open flame during this time. Remove the door to the washing compartment when removing an old dishwasher from service or

discarding it. Open the door very carefully if the dishwasher is in operation. There is a risk of being sprayed

with hot water. Do not open the door fully until the spray arm has stopped rotating. The door should not be left in the open position as this could present a tripping hazard. When disconnecting the dishwasher pull by the plug rather than the cord or junction of cord to

avoid damage. This dishwasher is not intended for use by young children or infirm persons unless they have been

adequately supervised by a responsible person to ensure that they can use the dishwasher safely.

Young children should be supervised to ensure that they do not play with the dishwasher. The water inside the dishwasher is not suitable for drinking. This dishwasher is designed for washing normal household utensils. Items that are contaminated

by petrol, paint, steel or iron debris, or corrosive, acidic or alkaline chemicals are not to be

washed in this dishwasher. If the dishwasher is not being used for long periods of time, turn the electricity and water supply

to the dishwasher off.

3Safety and warnings

Installation

This dishwasher must be installed and positioned in accordance with the ‘Installation

instructions’ before it is used. Installation and service should be performed by a qualified technician. If the power supply cord is damaged, it must be replaced by the manufacturer or Authorised

Service Centre or a similarly qualified person in order to avoid a hazard. Ensure the dishwasher is placed between cabinetry. Failure to do so may result in an unstable

product, which may cause damage or injury. Do not operate this dishwasher if it is damaged, malfunctioning, partially disassembled or has

missing or broken parts, including a damaged power supply cord or plug. Do not store or use petrol or other flammable vapours and liquids in the vicinity of the

dishwasher. Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload. Make sure that the power supply cord is positioned where it will not be stepped on, tripped over,

or otherwise subjected to damage or stress. Do not install or store the dishwasher where it will be exposed to temperatures below freezing or

exposed to the weather. Do not use an extension cord or portable electrical outlet device (eg multi-socket outlet box) to

connect the dishwasher to the power supply.

Maintenance

Do not repair or replace any part of the dishwasher or attempt any servicing unless specifically

recommended in this user guide. We recommend that you call a Fisher & Paykel Authorised

Service Agent. Keep the floor around your dishwasher clean and dry to reduce the possibility of slipping. Keep the area around and underneath your dishwasher free from the accumulation of

combustible materials, such as lint, paper, rags and chemicals. When cleaning the underside of the filter, take care on the sharp outer edge to avoid the risk of

cut type injuries. If the dishwasher is not operating properly or maintenance must be performed, disconnect the

dishwasher from the power supply.

4 Installation instructions

Before you start

These instructions are intended as a guide only. It is the responsibility of the plumber and

electrician to ensure that each installation complies with the Government and local government

by-laws.

Check packaging and dishwasher immediately for signs of transport damage. If the appliance

is damaged, do not put into use but contact your Fisher & Paykel Authorised Service Centre or

dealer.

The dishwasher must not be connected to the electrical supply while installation is being carried

out. Ensure all domestic wiring is properly earthed.

Never lift from the door handle. Do not lift from the decorative panel on the front of the dishwasher. Always be careful with the

hoses and the power cord at the back of the dishwasher. Careful handling will prevent damage

and malfunction from squashing, kinking or cuts.

The dishwasher should not be connected to a hot water system where the temperature exceeds

60ºC, or where there is no temperature control, (eg wetback system) unless the system is fitted

with a suitable tempering valve.

The dishwasher must not be connected to an under-sink high-pressure “push through” type hot

water system, as damage to the system will result.

Ensure the bare wood surrounding the dishwasher is sealed with an oil-based paint or moisture-

proof polyurethane to prevent possible steam damage.

While installing a dishwasher, check the drain hose is not restricted or kinked.

LevellingBefore sliding the dishwasher into position, adjust the feet to ensure that the dishwasher is

level at the required height. Check that the door opens and closes freely without resistance to

adjacent cabinetry. If necessary, adjust the levelling feet slightly. The dishwasher should not be

inclined more than 2º. If the dishwasher is level, it will help to ensure optimum performance.


Plumbing

Drainage

The recommended method of installation is shown in the diagrams below. These methods are

designed to eliminate problems that occur with combined sink – dishwasher waste systems.

The standpipe must have a minimum diameter of 38 mm and stand 750 mm above the floor. A

drain hose support is provided to hold the drain hose in place in the standpipe (see diagrams 1

and 2). It is not recommended that the drain hose or drain pipe be connected directly to a waste

disposal unit (see diagram 2).

When connecting the drain hose to a sink trap with a drain hose spigot, it is important that the

drain hose is supported to the height of the bench (see diagram 3). Ensure the drain spigot has

a minimum hole size of 15 mm and that it has been drilled out.

Diagram 1: Dishwasher

Diagram 2: Dishwasher & waste disposal unit

Diagram 3: Dishwasher using sink trap with dishwasher drain hose spigot

Standpipe Ø38 mm

750 mm MIN above fl oor

*

note:

Connection of drain hose

direct to the waste disposal

unit is NOT recommended.

Hose supplied

Switched power socket

Waste

Water

200 mm MIN

Vent

Waste disposal

unit

Switched power socket Hose supplied

200 mm MIN

Water

Waste

*

Switched power socket Hose supplied

Standpipe Ø38 mm

750 mm MIN above fl oor

*

*

Waste

Waste

200 mm MIN

Water

Waste


Water inlet connections

The dishwasher has a single valve water connection. We recommend a cold water connection to

give the best wash performance and energy efficiency.

Important!The appliance should be connected to the water main using a new hose set. Old hose sets should not be

used. If the water inlet hose is not long enough to make a proper connection, it must be

replaced. This hose can be purchased from a Fisher & Paykel dealer or authorised service centre.

Water supply

The dishwasher inlet hose must be connected to an accessible water tap. The water supply to

the dishwasher should be through a 3/4” bsp connector, making sure it is tightly fastened. The

hose coupling must be tightened a further half turn after seal contact.

If the water pipes have not been used for an extended period of time, let the water run to make

sure that the water is clear and free of impurities. If this precaution is not taken, there is a risk

the water inlet will get blocked and damage the appliance.

Anti-flood protection

This mechanism will stop the water flowing in the event of a damaged hose or a leak within the

machine.

Positioning your dishwasher

Position the appliance in the desired location. The water inlet and drain hoses can be positioned

to the right or left to assist proper installation.

Underbench or built-in appliances should be installed under a continuous surface, which is

attached to adjacent cupboards, in order to ensure that the appliance is stable.

The dishwasher may be installed with the top panel removed.

Electrical Connection

Ensure the voltage and frequency values for the current in your home correspond to those

on the rating plate (located on the stainless steel inner door of your dishwasher), and that the

electrical system is correct for the maximum voltage on the rating plate. Insert the plug into an

electrical socket which is earthed properly (the earthing of the appliance is a safety requirement

mandated by law).


If the electrical socket to which the appliance must be connected is not appropriate for the plug,

replace the whole cable rather than using adaptors, as adaptors could cause overheating and

burns.

Important! The dishwasher plug must be accessible even when the appliance is installed as a built-in unit so that

maintenance can be done safely.

If a fault occurs

If the dishwasher malfunctions, turn off the water supply to the appliance and disconnect the

plug from the wall socket. Refer to the ‘Fault codes’ and ‘Troubleshooting’ sections. If you cannot

solve the problem, contact a Fisher & Paykel Authorised Service Centre.

Specifications

Model details

Model Colour

DW60CDW / DW60CRW White

DW60CDX / DW60CRX Stainless steel

Technical Data

Width 600 mm

Depth 600 mm

Height 850 mm

Capacity 12 standard place settings

Mains water pressure 0.03 – 1 MPa (4.35 - 145 psi)

Power voltage 220-240 V - 50 Hz

Maximum current intensity 10 A

Total absorbed power 1950 W

9 Introducing your dishwasher

Dishwasher interior

d

e

f

g

h

i

a

b

c

j

a Upper rack

b Top spray arm

c Lower rack

d Bottom spray arm

e Drain filter

f Detergent and rinse aid dispenser

g Water inlet hose

h Drain hose

i Power supply cord

j Cutlery basket

Fig. 1 Dishwasher interior

10 Using your dishwasher D

W6

0C

D M

OD

ELS

Reset Delay Heavy Normal Normal Eco Delicate Fast Rinse

a b c d

e h

f g

a Power button (ON/OFF)

b Reset button

c Delay start button

d Time remaining indicator

e Heater indicator

f Rinse aid indicator

g Programme button

h Programme indicator

Quick start

1 Remove all food scraps and load the dishes.

2 Add detergent.

3 Check rinse aid.

4 Check that there is nothing obstructing the spray arms.

5 Close the door.

6 Press the Power button to turn the dishwasher on. All the programme indicators will light up.

7 Press a programme button to select a wash programme. After five seconds, the selected programme indicator light will start flashing, the

dishwasher will beep once and the wash programme will start automatically. The Time remaining indicator will display the estimated time for the programme.

At the end of the wash programme, your dishwasher will beep six times, and all the programme

indicators will light up.

8 Open the door and leave it slightly ajar to improve the drying performance.

9 After several minutes, press the Power button to turn the dishwasher off.

10 Remove dishes once they are cool enough to touch.

Fig. 3 Control panel for DW60CD models

11 Using your dishwasher

If you have forgotten to load some dishes

To pause a wash programme

1 Press the Power button.

2 Open the door slowly.

Important!There is a risk of being sprayed with hot water. Do not open the door fully until the spray arm has stopped

rotating. If the door is left open during the wash programme, the dishwasher will beep ten times every

thirty seconds. When the dishwasher has been paused and the dishwasher has heated the water, leave the

door ajar for several minutes and then close. Otherwise, the dishwasher door may open due to

expansion.

If you want to change or cancel a wash programme

A wash programme can be changed if it has only been running for a short time. The detergent

dispenser may need to be refilled.

To cancel and reset a programme:

Press the Reset button. One beep will sound, and all the programme indicators will light up to

indicate that the current programme was cancelled successfully. You can now select a new wash

programme.

Memory function

If the power supply is switched off during a programme, or the Power button is accidentally

pushed, your dishwasher is able to remember the current setting and stage in the wash

programme. It will automatically return to the same stage in the programme, once power is

restored (or the Power button is set to ‘ON’), and will continue with the wash.

DW

60

CD

MO

DE

LS


If you want a programme to start later

Delay start

This feature can delay the start of a wash programme from 1 to 12 hours. To activate the delay

start:

1 Ensure you have loaded all the dishes, added detergent, and closed the door.

2 Turn your dishwasher ON.

3 Press the Delay start button. The Delay indicator will flash and the Time remaining indicator will

change to ‘1h’.

4 Press and hold the Delay start button, until the Time remaining indicator shows the required

delay.

5 Press a Programme button to select the desired programme.

6 Once the door is closed, after five seconds, the Time remaining indicator will flash and the

dishwasher will begin to count down the time remaining. It will then start automatically after

the selected time.

Note: to cancel the Delay Start setting, press the Reset button.

DW

60

CD

MO

DE

LS

13

PROGRAMME HEAVY NORMAL NORMAL ECO DELICATE FAST RINSE

What load

should I use

it for?

Heavily

soiled pots,

pans, and

dishes.

Dishes with

normal soils

for optimum

wash and dry

performance.

Normally

soiled dishes

for optimum

energy

usage.

Lightly

soiled

delicate

items.

Very

lightly

soiled

mixed

dishes.

Rinses dishes

that have been

stacked

for several

days in the

dishwasher

prior to

washing.

What stages

does the

programme

consist of?

Hot pre-

wash

Cold pre-

wash.

Cold pre-

wash.n/a n/a

Short cold

wash

Main wash Main wash Main wash Wash Wash

Cold rinseCold rinse

(x2)Cold rinse Cold rinse

Cold

rinse

Hot rinse Hot rinse Hot rinse Hot rinse n/a

Drying Drying Drying Drying n/a

Hot rinse. Hot rinse. Hot rinse.

Selecting a wash programme

Wash times vary depending on incoming water temperatures, ambient conditions, type of

dish load and whether the dishwasher has been opened during the wash. In DW60CD models,

remaining wash times are only approximate on the display.

DW

60

CD

MO

DE

LS

14 Using your dishwasher D

W6

0C

R M

OD

ELS

Heavy Reset

1

2

3

4

5

1

2

3

4

5

Normal

Normal Eco

Fast

Rinse

‘END’ light

- if flashing:

a wash programme is

underway

- if steadily lit:

a wash programme has

ended or paused, the

dishwasher is on

Programme dial

Turn to align with a

number to select a

programme

Power button

(ON/OFF)

Quick start

1 Remove all food scraps and load the dishes.

2 Add detergent.

3 Check rinse aid.

4 Check that there is nothing obstructing the spray arms.

5 Close the door.

6 Turn the water supply on.

7 Press the Power button to turn the dishwasher on. The “End” light will come on. If the dishwasher is beeping, close its door properly.

8 Turn the Programme dial to select the desired programme, making sure that the mark on the dial

perfectly aligns with the programme number. If the dial is already pointing to the programme number you want to run, you will have to

turn it to “Reset” first and then back to the desired number. If you have turned the dial past the desired number, turn it back to “Reset”, then back to

the number. After three seconds, the “End” light will start flashing and the wash programme will start. Note: the dial will not rotate as the wash programme progresses.

At the end of the wash programme, you dishwasher will beep six times and the “End”

light will stop flashing and be steadily lit.

Fig. 4 Control panel for DW60CR models


DW

60

CR

MO

DE

LS

9 Turn the Programme dial to “Reset”.

10 Press the Power button to turn the dishwasher off. The “End” light will go out.

11 Turn off the water supply.

12 Open the door and leave it slightly ajar.

13 Wait for a few minutes, then remove the dishes once they are cool enough to touch.

If you want to change the programme

A wash programme can be changed if it has only been running for a short time. The detergent

dispenser may need to be refilled.

To change a programme

1 Turn the programme dial to “Reset”.

2 Select a new wash programme.

If you don’t want to run a programme at all

To cancel a programme

1 Turn the programme dial to “Reset”. The “End” light will stop flashing and be steadily lit. The wash programme has now been cancelled, but the dishwasher may continue to run for

some time after this – if it has water in it, it will automatically drain.

2 Wait until the dishwasher has completely stopped.

3 Check that all the water has been drained.

4 You may now press the Power button to turn the dishwasher off.

16 Selecting a wash programme

PROGRAMME HEAVY NORMAL NORMAL ECO FAST RINSE

What load

should I use

it for?

Heavily

soiled pots,

pans, and

dishes.

Dishes with

normal soils

for optimum

wash and dry

performance.

Normally

soiled dishes

for optimum

energy usage.

Very lightly

soiled mixed

dishes.

Rinses dishes

that have been

stacked

for several

days in the

dishwasher

prior to

washing.

What stages

does the

programme

consist of?

Hot pre-wash Cold pre-wash. Cold pre-wash.Wash 40°C

Short cold

wash

Main wash Main wash Main wash

Cold rinse (x2) Cold rinse Cold rinse

Cold rinse (x2)Hot rinse Hot rinse Hot rinse

Drying Drying Drying

DW

60

CR

MO

DE

LS

17 Caring for your dinnerware

The combination of high temperatures and dishwasher detergent may cause damage to some

items if they are washed in your dishwasher. Remember, if in doubt about any items to be

washed in the dishwasher, follow the instructions from the manufacturer of the items, or wash

them by hand.

Cutlery and silverware

All cutlery and silverware should be rinsed immediately after use to prevent tarnishing caused

by some foods. The Rinse wash programme is useful for this. Silver items should not come into

contact with stainless steel, for example other cutlery. Mixing these items can cause staining.

Remove silver cutlery from the dishwasher and hand dry it immediately after the programme has

finished.

Aluminium

Aluminium can be dulled by dishwasher detergent. The degree of change depends on the

quality of the product.

Other metals

Iron and cast iron items can rust and stain other items. Copper, pewter and brass tend to stain.

Woodware

Wooden items are generally sensitive to heat and water. Regular use in the dishwasher may

cause deterioration over time. If in doubt, wash by hand.

Glassware

Most everyday glassware is dishwasher safe. Crystal, very fine and antique glassware may etch

(become opaque). You may prefer to wash these items by hand.

Plastic

Some plastic may change shape or colour with hot water. Check the manufacturer’s instructions

about washing plastic items. Washable plastic items should be weighed down so they do not flip

over and fill with water, or fall through the basket during the wash.

Decorated items

Most modern china patterns are dishwasher safe. Antique items, those with a pattern painted

over the glaze or gold rims, or hand painted china may be more sensitive to machine washing. If

in doubt, wash these items by hand.

Glued items

Certain adhesives are softened or dissolved by machine washing. If in doubt, wash glued items

by hand.

Never put highly absorbent materials, such as sponges and towels in your dishwasher.

Do not put dishes or cutlery that have been soiled by tobacco ash, wax, lubricating grease or

paint in your dishwasher.

18 Dishwasher standards test

This dishwasher is tested to AS/NZS 2007 standards for both wash and dry performance. The

following are loading pattern diagrams, detergent quantities and rinse aid quantities used for

the dishwasher.

Wash programme Normal Eco (DW60CD)

Normal (DW60CR)

Detergent quantities 5 g prewash, +25 g main wash

Rinse aid setting 5

Maximum place setting 12

Recommended loading pattern

- The height-adjustable top basket must be in the uppermost position.

- When the programme is finished leave the door open 30° to improve the drying performance

Cutlery basket loading pattern

F F F F F F F F F F

S F t K K D F S

t D

S K t t D D D K S

t t D

S K t t D D D K S

t t D

S K t K K D K S

t D

S S K K S S

F = Fork K = Knife S = Tablespoon D = Dessert spoon t = Teaspoon

19 Loading

Take care when loading dishes to ensure that the water will reach all areas, particularly the

cup racks. If there are any items blocking the spray arms’ paths or the wash water, then the

performance will be ineffective.

Before placing the dishes in the dishwasher, remove larger food particles to prevent the filter

from becoming clogged.

If the pots and pans have baked-on food residue that is extremely hard to remove, we

recommend that they are soaked before being washed. This will eliminate the need for extra

wash cycles.

How to load the lower rack

In some models, the tines on the lower rack can be folded down so large items like pots and

pans can be placed flat on the basket.

We recommend that you place the most difficult-to-clean items on the lower rack: pots, pans,

lids, serving dishes and bowls.

Place serving dishes and lids on the sides of the racks to avoid blocking the rotation of the top

spray arm.

The cutlery basket can be halved as shown in

Fig. 5, so that you can use just one section when

the cutlery load is light. This also makes space for

additional pots and pans.

Place cutlery in the cutlery basket with the

handles at the bottom. If you are using the anti-

nesting grids, place spoons individually into

the appropriate slots. Place long utensils in the

horizontal position at the front of the upper rack.

Place knives and other utensils with sharp points

in the basket with their points down, or in a

horizontal position.

Fig. 5 Halving the cutlery basket

20 Loading

How to load the upper rack

The upper rack is designed to hold items like glasses, cups, saucers, plates, small bowls and

shallow pans. Position these items so that they cannot be moved during the wash.

Upper rack adjustment for DW60CR models The upper rack can be adjusted for height by using the rollers located on both sides of the rack

(see below). Adjusting the upper rack to a higher level will give you more space to accommodate taller items

in the lower rack.

Upper rack adjustment for DW60CD models

The upper rack can be adjusted for height using the levers located on both sides of the rack (see

below).

Fig. 6 Adjusting the upper rack for DW60CR models

Fig. 7 Adjusting the upper rack for DW60CD models

21 Detergent

Important! Never sprinkle or pour detergent directly onto any item in the dishwasher. Hand washing liquids, soap, laundry detergents or disinfectants will damage your dishwasher.

Filling the detergent dispenser

1 Press the button on the top of the dispenser to open the cover.

2 Pour the detergent for the wash cycle into the larger main

detergent compartment.

3 Pour the detergent for the pre-wash cycle into the smaller pre-

wash detergent compartment.

4 Remove any excess detergent from the edges of the dispenser.

5 Close the cover and press down until it clicks into place.

The detergent will automatically be released into the dishwasher

during the wash programme.

Detergent quantities

Wash programme*Detergent quantity

Pre-wash (g) Main wash (g)

HEAVY 5 25

NORMAL 5 25

NORMAL ECO 5 25

DELICATE / FAST - 15

FAST - 25

RINSE - -

* Not all programmes are available on all models.

Important! Dishwasher detergents are strongly alkaline and can be dangerous if swallowed. Avoid contact with skin and eyes. Keep children and infirm persons away from the dishwasher when the door is open. Check that the detergent receptacle is empty after the completion of the wash programme – failure to do so

could result in poisoning.

Press button to open

Closed detergent dispenser

Open detergent dispenser

Main washcompartment

Pre washcompartment

22 Rinse aid

We highly recommend the regular use of liquid rinse aid to give the best drying results. Rinse

aid gives a streak-free, sparkling clean look to glass and chinaware. In addition it prevents metal

from tarnishing. The rinse aid dispenser is located on the inside panel of the door.

Filling the rinse aid dispenser

1 Open the dispenser by turning the cap in an anticlockwise

direction.

2 Pour the rinse aid into the dispenser, making sure not to

overfill.

Take care not to spill rinse aid into the dishwasher. Any spills

must be wiped up to prevent excess foaming. Failure to wipe

up rinse aid spills may result in a service call, which will not

be covered by warranty.

3 Fit the cap back in the original position.

How much rinse aid to use

The dose regulator may need to be adjusted to suit your

water conditions. Regulate the amount of rinse aid by turning

the dose regulator, using a screwdriver. The dose regulator is

located underneath the rinse aid cap.

There are six dosage settings; the lowest setting is ‘1’ and

the highest setting is ‘6’. The normal dosage is setting ‘4’. If

there is excessive foaming at the end of the wash, reduce the

setting. If dishes are wet or streaky after drying, increase the

setting.

Important! If you are using dishwasher tablets that contain rinse aid,

set the dose regulator to the lowest setting (1).

Too much rinse aid can lead to excessive foaming and

may even damage the dishwasher.

Rinse aid indicator light

When the rinse aid level becomes low, the Rinse aid indicator

will light up to remind you to refill the rinse aid. The Rinse aid

indicator light can be found on the detergent dispenser cover

for all models, and on the exterior control panel

for DW60CD models.

Fig. 8 Opening the rinse aid dispenser

Fig. 9 Adjusting the dose regulator

Fig. 10 Rinse aid indicator light

23 Care and cleaning

After each wash, turn off the water supply to the dishwasher and leave the door ajar 30°, so that

moisture and odours are not trapped inside.

Important!The door should not be left in the fully open position as this could present a tripping hazard.

Before cleaning or performing maintenance, always remove the power plug from the wall socket.

Cleaning the outer surfaces

From time to time the wash programme indicator panel and its surrounds need to be cleaned to

remove food particles, and any spillages. We recommend wiping these areas with a clean, soft

damp cloth, and drying them with a clean lint-free cloth.

Important! We do not recommend the use of the following cleaning aids on your dishwasher, as they may damage the

surfaces: Plastic or stainless steel scouring pads. Abrasive, solvent house hold cleaners. Hand washing liquids or soaps. Laundry detergents or disinfectants.

Cleaning the door seals

If food is trapped in the seals, then it can cause odours. Clean the seals periodically with a clean

damp cloth to prevent this from happening.

Holiday time

If your dishwasher is not going to be used for some time, we recommend you ensure the baskets

are empty. Leave the inside of the dishwasher clean. Leave the door ajar to allow air to circulate.

Turn off both the power and water supply to your dishwasher.

24 Care and cleaning

Cleaning the drain filters and spray arms

Regular inspection and maintenance of your dishwasher helps

to prevent problems from occurring. You should carefully

inspect your dishwasher regularly. Check that no grease or

scale has accumulated on the inside of your dishwasher. If

you discover any deposits, clean them thoroughly with warm

water on a soft, lint-free cloth.

Filters

The filters A and B prevent larger particles of food in

the water from reaching the pump. These particles may

occasionally block the filters. We recommend that the drain

filter is cleaned whenever there is evidence of food particles. When the dishwasher has finished washing, check the filters

for particles of food and, if required, clean. After removing the coarse micro-filter (filter A), the filter unit

(filter B) can be removed. Remove any particles of food and

rinse the filters under running water. Replace the filter unit (B) and then the coarse micro-filter (A).

Ensure that the micro-filter is tightened firmly.

Spray arms

Lime and remnants of food in the wash water can block the

nozzles in the spray arms and the arm mountings.

The spray arms and mountings may need cleaning about

once a month in normal use or more often should the need

arise: Inspect the nozzles in the spray arms for blocked holes. If necessary, unscrew the lower arm (C) and lift it off. Unscrew

the upper spray arm (D). Clean both spray arms under running water. Refit the spray arms. Ensure that the lower spray arm is locked

into place and the upper one is screwed tightly.

Important !The dishwasher must be used with the filter plate, drain filter and

spray arms correctly in place. Where there is broken crockery or

glass in the dishwasher, carefully and immediately remove it to

prevent damage.

D

C

Fig. 11 Removing the micro-filter (Filter A)

Fig. 12 Removing the filter unit (Filter B)

Fig. 13 Removing the spray arms (C and D)

25 Fault codes

Please read the following pages before you call for service.

You can correct many of your dishwasher’s problems yourself, using the checklists on the

following pages.

DW60CD models

Fault signal Fault code

Possible causes What to do

First 2 programme indicators flashing

E1 The door is not properly closed. Close the door firmly.

1 and 3 programme indicator lights flashing

E2 Temperature sensor faulty. Turn the water and power off to the dishwasher. Call your Fisher & Paykel dealer or Authorised Service Centre.

1 and 4 programme indicator lights flashing

E3 Drain hose is too low.

The wash water level is too low.

Ensure that drain hose is connected in accordance with the ‘Installation instructions’.

Programme indicators 1, 3 and 4 flashing

E4 Drain hose is crimped or bent.

The wash water is not draining out.Drain hose is too high.

Check hose and straighten if needed.



E5 Water tap not turned on.

Insufficient water supply pressure.

Water supply hose is crimped or bent.

Drain hose is too low.

Ensure the water is connected and turned on.

Check household water pressure.




E6 Flood switch activated. Turn the water off and the mains power off to the dishwasher. Call your Fisher & Paykel dealer or authorised service centre.

If the dishwasher still will not work, or shows any other error display: Power the dishwasher OFF and wait for a few minutes. Power the dishwasher ON and retry.

If the dishwasher still does not function, and/or the problem persists, contact your Fisher &

Paykel Dealer or Authorised Service Centre with the fault code/signal information.

26 Fault codes

Please read the following pages before you call for service.

You can correct many of your dishwasher’s problems yourself, using the checklists on the

following pages.

DW60CR models

Fault signal Possible causes What to do

2 beeps recurring

The water is not turned on or the hose is not properly connected.

The water supply to the house is on, but its pressure is not sufficient.

The water supply hose is crimped or bent.

The filter for the water supply hose (if fitted) is clogged.

The drain hose is too low (incorrect installation).

Turn on the water supply and check that hose is properly connected.

Check household water pressure.

Check hose and straightenif needed.

Turn off the water supply and disconnect the dishwasher from the power supply. Remove the hose, check and rinse the filter. If the problem persists, call your Authorised Service Centre or Customer Care.

Ensure the drain hose is connected in accordance with the ‘Installation instructions’.

3 beeps recurring

The drain hose is crimped or bent (incorrect installation).

The drain hose is too high(incorrect installation).

Check hose and straightenif needed.

Ensure the drain hose is connected in accordance with the ‘Installation instructions’.

4 beeps recurring

Temperature sensor has detected a fault.

Turn off the water supply and disconnect the dishwasher from the power supply. Call your Authorised Service Centre or Customer Care.

5 beeps recurring

Water overflowing - flood sensor has been activated.

Turn off the water supply and disconnect the dishwasher from the power supply. Call your Authorised Service Centre or Customer Care.

6 beeps recurring

The drain hose is too low(incorrect installation).

Ensure the drain hose is connected in accordance with the ‘Installationinstructions’.

8 beeps recurring

Heater is malfunctioning. Turn off the water supply and disconnect the dishwasher from the power supply. Call your Authorised Service Centre or Customer Care.

10 beeps recurring

The door is not properly closed. Check that there is nothing obstructing the door, then close it firmly.

If the dishwasher still will not work: Power the dishwasher OFF and wait for a few minutes. Power the dishwasher ON and retry.

If the dishwasher still does not function, and/or the problem persists, contact your Fisher &

Paykel Dealer or Authorised Service Centre with the fault signal information.

27 Troubleshooting

Problem Probable cause What to do

Dishwasher will not start. Power supply is not connected. Connect the power supply.

The door is not properly closed. Close the door.

No programme has been selected. Select a programme.

Water tap not turned on. Ensure the water is connected and turned on.

Blocked strainer in water intake hose.

Check strainer – located in the inlet supply hose where it screws into the tap.

Lower spray arm rotates with difficulty.

Spray arm is blocked by small items or food remains.

Clean spray arm.

Lid of detergent dispenser cannot be closed.

Detergent compartment has been overfilled.

Remove detergent until the lid can be closed.

Detergent dispenser is clogged with remnants of detergent.

Wipe dispenser out with a damp cloth. Dry before adding detergent.

Remnants of detergent stuck inside dispenser.

Compartment was damp when filled with detergent.

Wipe dispenser out with a damp cloth. Dry before adding detergent.

Indicator lights do not extinguish after washing has finished.

Power button is ON. Turn the Power button off.

Water remains inside dishwasher after wash has ended.

Drain hose is crimped, bent or blocked.


Pump is jammed. Call your Fisher & Paykel Authorised Service Centre.

Filter/s blocked. Clean the filter/s.

The wash is still running. Wait for the programme to end.

Foaming. Incorrect amount/type of detergent used.

See the ‘Detergent’ section or consult the detergent manufacturer’s instructions.

Too much egg in the wash load. Increase the amount of detergent.

Rinse aid setting too high. Decrease the rinse aid setting.

Rinse aid spills not wiped up. Ensure that all rinse aid spills are wiped up when they occur.

Stops suddenly during wash. Power supply has been interrupted. Check power supply.

Water supply has been interrupted. Check water supply.

28 Troubleshooting


Knocking or rattling

sound during wash.

Spray arm knocking against

dishes.

Pause cycle and reposition

dishes.

Dishes have been stacked

incorrectly.

Pause cycle and reposition

dishes.

Unclean dishes. Wash programme unsuitable for

load or soils were too heavily

baked on and dishes may need

soaking.

See the ‘Wash programme chart’

for a suitable wash programme.

Spray arm unable to rotate. Ensure no items are obstructing

the spray arm path.

Dishwasher overloaded/

incorrectly loaded.

See the ‘Loading’ section.

The filters are incorrectly inserted. See the ‘Care and cleaning’

instructions.

Detergent put in the wrong

compartment.

Put detergent in the large (main

wash) compartment.

Excessive food not removed from

dinnerware prior to cleaning.

Scrape all food scraps off

dinnerware prior to loading.

Unsuitable detergent. Use recommended brands of

dishwasher detergent.

Not enough detergent. See the ‘Detergent’ section or

the detergent manufacturer’s

instructions.

Spray arm holes are blocked. Clean the spray arm.

The filters are blocked. Clean the filters.

Plastic items are

discoloured.

Not enough detergent. Pre-rinse dishes before placing

in the dishwasher. Alternatively,

using the rinse programme after

adding dishes may minimise

staining.

White stains are left on

dishes; glasses have a

milky appearance.



instructions.

Rinse aid set too low. Increase rinse aid dose setting.

Dishes, cutlery have

not dried.

Selected programme did

not include drying function.

Select wash programme with

drying function.

Rinse aid set too low. Increase rinse aid setting. See

the ‘Rinse aid’ section.

Items removed too soon. Wait until dishwasher beeps

to indicate the end of the

programme.

29 Troubleshooting


Glasses have dull

appearance.

Rinse aid set too low. Increase rinse aid setting. See

the ‘Rinse aid’ section.

Tea stains or traces of

lipstick have not been

completely removed.



instructions.

Wash temperature too low. Select wash programme with

higher temperature.

Traces of rust on cutlery. Cutlery is not sufficiently

rust proof.

Wash by hand.

Glasses clouded and

discoloured; coating

cannot be removed.

Unsuitable detergent. Use recommended brands of

dishwasher detergent.

Glasses are not dishwasher

proof.

Wash by hand.

Smears left on glasses

and cutlery.

Rinse aid set too high. Reduce rinse aid setting. See the

‘Rinse aid’ section.

30 Warranty and service

Before you call for service or assistance ...

Check the things you can do yourself. Refer to the installation instructions and your user guide

and check that:

1 Your product is correctly installed.

2 You are familiar with its normal operation.

If after checking these points you still need assistance, please refer to the Service & Warranty

book for warranty details and your nearest Authorised Service Centre, or contact us through our

website listed on the back cover.

Copyright © Fisher & Paykel 2013. All rights reserved.

The product specifications in this booklet apply to the specific products

and models described at the date of issue. Under our policy of continuous

product improvement, these specifications may change at any time. You

should therefore check with your Dealer to ensure this booklet correctly

describes the product currently available.

www.elba.co.nz

www.elba.com.au

NZ AU 08.2013F&P PN - 599612 C

599612c elba dw60ugm nzau - fisher & paykel elba... · refer to the ‘fault codes’ and...

Documents