5 Things to Do to Be Better at Work

5 Ways Not To Handle Negative FEEDBACK

1. Dont Get Defensive

During a feedback conversation, chances are youre feeling somewhere between mildly to extremely defensive. This is a totally natural reaction, but it can also come off as immature, so its best to try to control it as much as possible. 2. Dont Over Apologizes

On the flip side, dont go overboard. If the feedback is based on a specific mistake, misunderstanding, or behavior, apologize once, and thats it. Make it countyour apology should be sincere, concise, and show that you understand the problem and how avoid it in the future. Your boss will appreciate this and most likely want to move onshe has no interest in telling you its OK five times a day as you beg for forgiveness or promise to improve upon things in the future. 3. Dont React On Impulse

Received a piece of really toughor even truly unwarrantedfeedback? Although its tempting to react immediately, your emotions are at their peak in the heat of the moment. So, its essential that you take a deep breath and give yourself some physical space to absorb the comments and clear your head before responding one way or another. The person giving you the feedback may want to discuss it then and there, but youre usually better off respectfully saying something like, I really appreciate hearing your concerns. Id like to take some time to collect my thoughts so that I can better respond to what Ive heard. Then, remove yourself physically from the spacea walk outside is always a good ideato allow yourself some space to calm your mind. 4. Dont Miss The Chance To Clarify

After youve had the opportunity to clear your head, go back and think about the main points your boss conveyed. Do they pretty much make sense, or is there anything that came totally out of left field? If so, can you go back and revisit the surprising feedback with your boss in the name of getting a better understanding of what you need to work on? 5. Dont Dwell On It

Particularly if the negative feedback caught you by surprise, pointed to a flaw that makes you self-conscious, or was of a personal nature , chances are youre going to feel bad about it. Thats totally normal. But while you should allow yourself a period of time to work through the feelings it stirs up, you should also commit to letting them go. Presented by:

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