4th quarter and full year 2015 global isg outsourcing index® infographic
TRANSCRIPT
ISG Outsourcing Index®:Industry finishes 2015
on high note; ACV at highest quarterly level in 4 years
4Q15 ACV
at all-time high; but ACV
Trend of smaller, shorter deals continues
Avg. ACV
Deal volume in 2015 8%
5%, to $7B, fueled by 9 mega-deals
20% (2012-2015)
Avg. duration 15% (2012-2015)
Asia-Pac
EMEA
AmericasManufacturing
Travel/Transport, Retail
Energy,Biz Serv, Retail
Manufacturing,Pharma
industry growth(fy)global
FY15 Broader MarketContract Award Trends
17%, to $3.9B 5
9%6%4%
EMEA ACV
4Q15 Domain Growth Leader
4Q15 Regional Growth Leader
mega-deals fuel growth
The ISG Outsourcing Index® provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media.
For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.
12%15%
FY ITO ACVITO ACVas more infrastructure moves to the cloud
More enterprises are sourcing than ever before;
lower cost of services spurs higher usage.
Fast-changing digital economy demands shorter
deals at lower cost.
New scope ACV Restructured ACVBPO ACV
(on record volume)
To view the full ISG Outsourcing Index® results, click here.
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