Resettlement Plan Document stage: Draft for consultation Project number: 42486-018 June 2020

IND: Madhya Pradesh Urban Services Improvement Program – Additional Financing (Sewerage and Storm Water Improvement in Rajnagar) Package No: MPUSIP-6E

Prepared by Urban Development and Environment Department, Bhopal, Madhya Pradesh for the Asian Development Bank.

CURRENCY EQUIVALENTS (as of 9 May 2020)

Currency unit – Indian rupee (₹) ₹1.00 = $0.0132 $1.00 = ₹75.489

ABBREVIATIONS

ADB - Asian Development Bank BPL - below poverty line BPR - Biofiltration with recirculating reactors CAPP - consultation and participation plan CBO - community based organization CDO - Community development officer CMO - Chief Municipal Officer CPHEEO - Central Public Health and Environmental Engineering Organization DBO - Design build operate DDR - Due diligence report DMS - Detailed measurement surveys DPR - Detailed project report GOI - Government of India GOMP - Government of Madhya Pradesh GRC - grievance redressal committee GRM - grievance redress mechanism IEE - Initial Environmental Examination IPP - Indigenous peoples plan ISCBC - Institutional Strengthening and Capacity Building Consultants LHS - Left hand side LPCD - Litre per capita day LPS - Lift pumping stations/ Lift Stations MLD - Million litre day MPSTDC - Madhya Pradesh State Tourism Development Corporation MPUDC - Madhya Pradesh Urban Development Company Limited MPUIF - Madhya Pradesh Urban Infrastructure Fund MPUSIP - Madhya Pradesh Urban Services Improvement Project NOC - No objection certificate O&M - operation and maintenance PIU - project implementation unit PMDSC - project management design supervision consultants PMU - project management unit PRO - Public relations officer PWD - Public Works Department RCC - Reinforced cement concrete RFCTLARR/ LARR Act

- The Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement Act, 2013

RHS - Right hand side ROW - right-of-way ROW - Right of way SBR - sequential batch reactor SOGF - Safeguards Officer and Gender Focal

SSGO - Social Safeguards and Gender Officer SSP - Social Safeguards Professional SSS - Social Safeguards Specialist SSW - Sewerage and stormwater STP - sewage treatment plant SPS - sewage pumping station UDHD - Urban Development and Housing Department ULB - Urban local body

WEIGHTS AND MEASURES

cum – cubic meter Ha – hectare kl – kiloliter km – kilometer LPCD – liter per capita day m – meter MCM – micrograms per cubic meter MLD – million liters per day mm – millimeter

NOTE

In this report, "$" refers to United States dollars.

This draft resettlement plan is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. Your attention is directed to the “terms of the use” section of this website. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.

CONTENTS Page

I. INTRODUCTION 1 A. Project Description 2 B. Background 2 C. Existing Infrastructure 3 D. Need for the Subproject 4 E. Objectives of the Subproject 4 F. Proposed Sewerage Schemes Option Study and Recommendation 5 G. Proposed Subproject Components 5 H. Location and Ownership of the Proposed Subproject Components 7 I. Objectives of the Resettlement Plan (RP) 8

II. SCOPE OF LAND ACQUISTION AND RESETTLEMENT 9 A. Land Acquisition and Involuntary Resettlement 9 B. Indigenous Peoples 12

III. SOCIO-ECONOMIC INFORMATION AND PROFILE 12 A. Profile of Affected Persons 12

IV. INFORMATION DISCLOSURE, CONSULTATION, AND PARTICIPATION 13 A. Consultation 13 B. Information Disclosure 14 C. Continued Consultation and Participation 14

V. GRIEVANCE REDRESS MECHANISM 14 A. Common Grievance Redress Mechanism 14 B. Structure of GRM and its Functions 14 C. Grievance Redress Process 17

VI. POLICY AND LEGAL FRAMEWORK 21

VII. ENTITLEMENTS, ASSITANCES AND BENEFITS 23 A. Types of Losses 23 B. Entitlements 23

VIII. RESETTLEMENT BUDGET AND FINANCING PLAN 26

IX. IMPLEMENTATION ARRANGEMENTS AND IMPLEMENTATION SCHEDULE 27 A. Institutional Arrangements 27 B. Safeguard Implementation Arrangements 27 C. Capacity Building 33 D. Implementation Schedule 34

X. MONITORING AND REPORTING 37 APPENDICES 1. Details of Sites Identified for Proposed Subproject Components 2. Certification of CMO-Rajnagar Confirming Land Ownership 3. Land Records

4. Involuntary Resettlement and Indigenous Peoples Impacts 5. Socio-economic Profile of Affected Persons – Rajnagar 6. Summary of Consultations 7. Photographs and List of Participants 8. Press Coverage of Consultation Meeting on Proposed SSW Improvement Subproject 9. Google Earth Location of Proposed Subproject Components 10. Schematic Diagrams of Proposed Subproject Components 11. Photographs depicting Status of Existing Infrastructure 12. Sample Grievance Redress Registration Form 13. Sample Monitoring Template 14. Salient Features of Proposed Subproject Components

GLOSSARY

Assistance refers to the support provided to displaced persons in the form of ex-gratia payments, loans, asset services, training and skills development, etc. in order to improve their standard of living and reduce the negative impacts of the Project. Below poverty line (BPL) households are households whose monthly income is less than a designated sum as determined by the Government of Madhya Pradesh; INR 10,000/ month as of March 2020. Cut-off date is the date of notification under Section 11 of the RFCTLARRA 2013 for displaced persons who have legal title to the land/property proposed for acquisition. In the case of squatters, encroachers and unauthorized occupants the date of the census survey conducted by the implementing agency (IA) will be considered as the cut-off date for entitlements under the investment program. Displaced Persons (Affected Persons) – In the context of involuntary resettlement, displaced persons are those who are physically displaced (relocation, loss of residential land, or loss of shelter) and/or economically displaced (loss of land, assets, access to assets, income sources, or means of livelihoods) as a result of (i) involuntary acquisition of land, or (ii) involuntary restrictions on land use or on access to legally designated parks and protected areas. Encroachers are persons who have extended their building, agricultural lands, business premises or workplaces into government lands. Titleholders are those who have legal title to land, structure and other assets. Vulnerable Persons– are those below the poverty line, the elderly–above 60 years of age, female headed households, children (persons below 18 years of age are considered as minors or children in India), physically handicapped, indigenous people, scheduled castes and scheduled tribes, households with disabled persons, landless, transgender and those without legal title.

EXECUTIVE SUMMARY

Project Description. The Asian Development Bank (ADB) approved the sector loan for the Government of Madhya Pradesh (GOMP) to implement Madhya Pradesh Urban Services Improvement Project (MPUSIP). The sector project loan was approved on 18 May 2017, signed on 19 June and got effective on 21 August 2017. This ADB's support was sought to improve water supply services in 128 small and remote ULBs of Madhya Pradesh, which were not supported by any other program. ADB and the GOMP agreed on ADB's investment in phased manner in this priority sector taking up 68 ULBs under current project and additional 70 ULBs in second phase (hereafter referred as additional financing-the project). This draft Resettlement Plan is prepared in accordance with the agreed Resettlement Framework for the Project in compliance with the ADB SPS 2009, for the proposed subproject Sewerage and Storm Water (SSW) Improvement in Rajnagar town. The proposed subproject components include: (i) construction of one STP and one terminal SPS at Rajnagar; (ii) construction of two roadside lift stations; (iii) laying of sewer mains, laterals and sewerage network; and (iv) house service connections. The subproject is expected to cover a population of 14,253 as per Census of India-2011. This draft Resettlement Plan is based on preliminary design; the detailed design will be finalized by design, build, operate (DBO) contractor. The draft resettlement plan will be updated before initiation of civil works based on detailed design and detailed measurement surveys (DMS). The draft and updated Resettlement Plan will be approved by the ADB and disclosed on website of MPUSIP and ADB before the state of civil works. Scope of Land Acquisition and Resettlement. No private land acquisition is anticipated for the proposed subproject components and will be accommodated within government lands. The proposed STP and SPS in Rajnagar will be constructed on land belonging to revenue department. Nagar parishad (ULB) will obtain no objection certificate (NOC) and transfer of identified lands in its name for the construction of subproject components. Works for all linear components (network) and storm water drains will be accommodated within the right of way (ROW) of government roads; either belonging to PWD or nagar parishad. Laying of network/drains however will have temporary livelihood impacts on roadside business (Rajnagar-37). None of the affected persons have permanent shop/structure which needs demolition and most of them can move to the other side of the road/in the vicinity with priory notice to continue their livelihood activities. Care will be taken to avoid/minimize/mitigate temporary economic impacts through various measures given in this Resettlement Plan as well as in environmental management plan (EMP) document. These measures will be part of the contract and enforced through the contract, with careful monitoring by the social safeguard personnel at project management unit (PMU)/project implementation unit (PIU). Based on the impacts identified, SSW Improvement subproject in Rajnagar is classified as category “B” for involuntary resettlement impacts in accordance with ADB's Safeguard Policy Statement (SPS) 2009. Scheduled tribe population in Rajnagar is 0.5 percent of the total population. None among the affected persons facing involuntary resettlement impact belong to scheduled tribe community. No indigenous peoples impact involving direct or indirect impacts to the dignity, human rights, livelihood systems or territories or natural or cultural resources that are used, owned, occupied or claimed by indigenous peoples as their ancestral domain or asset, is anticipated. Rajnagar town does not fall in a scheduled area, nor has recorded presence of indigenous peoples’ groups or communities, including particularly vulnerable tribal groups. Based on the assessment, SSW Improvement subproject in Rajnagar town is classified as category “C” for indigenous people impacts in accordance with ADB SPS, 2009. In accordance with the IPPF, no Indigenous Peoples Plan is required for this town. Resettlement Budget. The resettlement budget for SSW improvement subproject in Rajnagar is estimated at ₹0.45million. The costs are indicative estimates to be confirmed post detailed

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measurement survey based on detailed design. The resettlement cost estimate includes compensation for temporary loss of livelihood, detailed survey cost for resettlement plan updating, consultation and grievance redress costs. All the compensation and resettlement assistance will be paid to affected persons before the start of civil works in respective sections. Legal Framework, Institutional Arrangements and Grievance Redressal. The Resettlement Framework for MPUSIP outlines the objectives, policy principles and procedures for land acquisition, if any, as well as compensation and other assistances and measures for affected Persons. In accordance with the policy principles outlined in the Resettlement Framework and Entitlement Matrix of the MPUSIP, all affected persons will be entitled to a compensation package and assistance. The proposed implementation arrangements include Urban Development and Housing Department (UDHD), Government of Madhya Pradesh, which will be the executing agency of the Project. The department will be responsible for overall strategic guidance and for ensuring compliance with ADB’s loan covenants. Madhya Pradesh Urban Development Company will be the implementing agency for the project, responsible for technical supervision and project implementation. A project management unit (PMU) is established under MPUDC and 10 project implementation units (PIUs) are established at the field level to implement the project. PMU and PIUs will be supported by dedicated social safeguards staff from Project Management Design Supervision Consultants (PMDSC) and field level staff of Institutional Strengthening Capacity Building Consultants (ISCBC). The DBO Contractor will engage with the PIU, ISCBC and PMDSC on social safeguards, health and safety, and core labor standards. A project-specific grievance redress mechanism (GRM) has been established to receive, evaluate, and facilitate the resolution of affected people’s concerns, complaints, and grievances about the social and environmental performance at the level of the project. Grievance redress committee (GRC) will be established. A record of written and verbal complaints including date of the GRC meeting, number and types of grievances received, name of the complainant and time taken for redressal of the grievance will be maintained. Consultation and Disclosure. This draft Resettlement Plan is prepared in consultation with key stakeholders, community members (local inhabitant). Formal and informal consultations were conducted to seek feedback from local community and other key stakeholders. Goals and objectives of the project have been disclosed to stakeholders (beneficiaries, affected persons, elected representatives and institutional stakeholders) through consultation meetings and focus group discussions. The PMU will further extend and expand the consultations and disclosure process during the implementation period.

I. INTRODUCTION

1. The Asian Development Bank (ADB) approved the sector loan for the Government of Madhya Pradesh (GOMP) to implement Madhya Pradesh Urban Services Improvement Project (MPUSIP). The sector project loan was approved on 18 May 2017, signed on 19 June and got effective on 21 August 2017. ADB's support was sought to improve water supply services in small and remote ULBs of Madhya Pradesh, which were not supported by any other program. ADB and the GOMP agreed on ADB's investment in phased manner in this priority sector taking up 68 ULBs under current project and additional 70 ULBs in second phase (hereafter referred as additional financing-the project). 2. The additional financing is the next step towards scaling up the coverage of improved urban service delivery in Madhya Pradesh by building on the positive momentum of the outputs and sector reforms1 initiated to date under the current project. The additional financing will enable additional 64 ULBs to provide 24x7 water supply services; improve and expand the integrated storm water and sewerage infrastructure coverage in 6 ULBs following a mix of onsite and offsite sanitation approaches; and introduce integrated urban development (IUD) approaches in two ULBs. The integrated storm water and sewerage infrastructure subprojects will include fecal sludge management coupled with stormwater or flood management to address the full range of wastewater generated, cotreated and discharged in the local environment to improve the livability of town. It will also build UDHD, MPUDC, and the participating ULBs’ capacities to improve coverage of urban services in Madhya Pradesh.2 The project will enhance the outcome of the current project in: (a) expanding access to improved water supply services to additional 1.3 million people, which will increase the project outcome target by 80% from 1.6 million to a total of 2.9 million people; (b) increasing coverage area of waste water management from 4 to 11 towns; and, (c) expand the capacity development output to include strengthening project ULBs capability in O&M of water supply and integrated storm water and sewerage infrastructure. The project is aligned with the following impact(s): economic growth and urban living conditions improved, and infant mortality reduced in the state.3 The project will have the following outcome: quality, coverage, efficiency, and sustainability of urban service delivery improved in the state. Envisaged outputs of the project include: (i) Output 1: Water supply and integrated storm water and sewerage infrastructure improved; and (ii) Output 2: Institutions strengthened and capacity developed. 3. The executing and implementing agencies will remain unchanged from current project. The State Urban Development and Housing Department (UDHD) will continue to be the executing agency and Madhya Pradesh Urban Development Company Limited (MPUDC) will continue as the implementing agency for the project. 4. The Resettlement Framework for MPUSIP outlines the objectives, policy principles and procedures for land acquisition, if any, compensation and other assistance measures for Displaced Persons4 / affected persons, if any. This framework reflects the borrower’s law on the Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and

1 Universal coverage, full O&M cost recovery, 100% metering, adopting volumetric tariff coupled with GOMP led urban

property tax reforms and eGovernance, and establishing customer services center in each ULB. 2 The project towns generally have a population of 5,000 to 100,000. 3 As passed by the Lok Sabha on 29 August 2013. 4 In the context of involuntary resettlement, displaced persons are those who are physically displaced (relocation, loss

of residential land, or loss of shelter) and/or economically displaced (loss of land, assets, access to assets, income sources, or means of livelihoods) as a result of (i) involuntary acquisition of land, or (ii) involuntary restrictions on land use or on access to legally designated parks and protected areas. It covers them whether such losses and involuntary restrictions are full or partial, permanent, or temporary.

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Resettlement Act 2013, state government policies, ADB’s Safeguard Policy Statement (SPS), 2009 and other social safeguard guidelines. A detailed description of compensation measures and assistance is provided in the entitlement matrix. 5. An entitlement matrix, consistent with the existing norms and guidelines of the country and the state government, and ADB’s SPS, 2009 has been prepared to cover losses identified in this Project. The matrix recognizes that the lack of title/customary rights recognized under law will not be a bar to entitlement and has special provisions for non-titled persons. The eligibility for compensation will be determined through a cut-off date. People moving into the subproject area after the cut-off date will not be entitled to compensation or other assistance. A. Project Description

6. The objective of the proposed improvements in Rajnagar is to improve sewerage and storm water management services conforming to national service level benchmarks prescribed by Central Public Health and Environmental Engineering Organization (CPHEEO), Government of India (GOI) MPUSIP, an Implementing Agency has taken up the responsibility of implementing the project works but ultimately, the urban local body (ULB) will be accountable for administration, operation and maintenance and continuity of the subproject. 7. This draft Resettlement Plan is prepared in accordance with the agreed Resettlement Framework for the Project in compliance with the ADB SPS, 2009, for the proposed subproject sewerage and storm water (SSW) Improvement in Rajnagar town. The subproject is expected to cover a population of 14,253 in Rajnagar as per Census of India 2011. All municipal wards of the town will be covered under the subproject. The projected population for the design year 2049 is estimated at 21,750. The Resettlement Plan is prepared based on the technical details made available in the detailed project report (DPR) prepared for the subproject. 8. This Resettlement Plan is based on preliminary design and will be finalized based on detailed design prepared by design, build, operate (DBO) contractor, by the project management design supervisions consultants (PMDSC) before initiation of civil works based on detailed measurement surveys (DMS).5 No civil works shall commence without clearance of the updated Resettlement Plan by the PMU and ADB. Accordingly, the final Resettlement Plan will be disclosed on the website of MPUSIP and ADB. MPUSIP is responsible to hand over the project land/site to the DBO Contractor which should be free of encumbrance. B. Background

9. Rajnagar is a nagar parishad (municipal council/ULB) under the district Chhatarpur, Madhya Pradesh. It is about 4-5 km. away from famous town of Khajuraho and located at 24.880 N 79.920 E. It has an average elevation of 273 meters. Rajnagar is one of the seven tehsils (revenue sub-division) of Chhatarpur district. This town acts as a trading center with appreciable economic activity where the agriculture, fisheries and forest produce from the neighboring villages is marketed.

5 Detailed measurement survey will be jointly conducted by safeguards personnel of project implementation unit,

consultants and contractors prior to implementation at each site/stretch of alignment. Resettlement Plan for different sites/stretches will be prepared and submitted to ADB for approval; prior payment of compensation to permanent and/or temporarily impacted persons is mandatory before start of civil work at each site/alignment stretch. PIU, PMDSC Resettlement Specialist and contractor will be responsible for conduct of DMS and PMDSC social safeguards personnel will update Resettlement Plans prior to implementation.

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Figure 1: Location of Rajnagar Town

10. The area under the jurisdiction of Rajnagar nagar parishad (ULB) is spread over 27.85 square kilometer (km2). Rajnagar has a population of 14,253 of which 7,573 are males and 6,680 are females (Census of India 2011). Rajnagar nagar parishad (ULB) has total administration over 2,527 houses to which it supplies basic amenities like water and sewerage. The density of population is estimated at 512 persons per square kilometer. Ward-wise population as per Census of India 2011 is provided in Table 1 while other demographic details are given in Table 2 .

Table 1: Ward-wise Population of Rajnagar Ward No. Population Ward No. Population Ward No. Population

1 1311 7 849 13 790 2 1499 8 404 14 841 3 765 9 1133 15 1644 4 1499 10 453 Total 14,253 5 756 11 578 6 1354 12 377

Source: Census of India, 2011.

Table 2: Demographic Details of Rajnagar Sl. No. Detail Total Male Female

1 Population 14253 7573 6680 2 Literates 9028 5221 3807 3 Scheduled castes 2160 1158 1002 4 Scheduled tribes 74 37 37 5 Sex ratio (females/1000 males) 882 - - 6 Population in year 2018 (estimated) 15600 - -

Source: Census of India, 2011. C. Existing Infrastructure

11. Existing Wastewater Infrastructure in Rajnagar. There is no conventional sewerage system in the town for collection, transport, treatment and safe disposal of the sewage generated in the town. Residents depend on soak pit-based toilets and septic tanks. About 65% of the households have toilets with septic tank, 10% of the households have soak pits while the remaining 25% have toilets directly discharging into storm water drains or nala-natural stream.

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There are no community toilets constructed for poor communities. About 33 percent of the population are said to be resorting to open defecation. There are no locally available suction machines for de-sludging of septage and local residents obtain the service from the nearby towns of Khajuraho or Chhatarpur. 12. Existing Storm Water Drainage Infrastructure in Rajnagar. About 49 km. of storm water drains exist in the town which are constructed in RCC, random rubble stone masonry. The drain size is inadequate, and the slope is not sufficient to meet the local rainwater discharge intensities. As per the natural topography storm water is discharged at three locations. Rainwater is mixed with effluents from septic tanks and the combined wastewater flows in natural depressions of the town: (i) Jal Sena Talab in ward no.6, (ii) Dhanora Talab in ward no.13, and (iii) Ghanghar Talab in ward no.7. The area near the Jal Sena talab, the outfall drain size is inadequate and therefore water logging occurs frequently. This problem gets aggravated during rain. Appendix 11 provides the photographs depicting the existing infrastructure in Rajnagar. D. Need for the Subproject

13. There is no sewerage system for collection, conveyance, treatment and safe disposal of sewage in Rajnagar. The households are having septic tanks and overflow of septic tank and household grey water is discharged into storm water drains. This leads to deterioration of environment and health hazards. The water supply improvement subproject is under implementation in Rajnagar and water supply rate per capita is 135 LPCD, so therefore, there is immediate need for sewerage system for collection, conveyance and treatment of sewage. 14. The core area of Rajnagar town has storm water drains on both sides of road, but these drains are not in good condition and in need of repair. There is need to rehabilitate existing drains, desilting of drains, provide new drains to cover the town and connectivity of the drains need to be strengthen by proposing drains wherever required. The existing ponds will act as balancing to prevent flooding during rain. 15. There is need for the subproject to improve service levels in sewerage system and storm water management, compliant with the national service level benchmarks.

E. Objectives of the Subproject

16. The primary objectives of the proposed subproject of integrated sewerage and storm water (SSW) improvement in Rajnagar include:

(i) To reduce the pollution discharged into water bodies by treating the sewage generated in the town;

(ii) To prevent ground water and soil pollution due to infiltration of untreated liquid waste;

(iii) To improve water quality of existing water bodies; (iv) To improve environmental sanitation and health and achieve reduction in

associated health hazards to the inhabitants of the subproject town; (v) To improve quality of life, human dignity and increased productivity; (vi) To Improve socio-economic status and quality of life of the population; (vii) To achieve substantial reduction in water logging and flooding in sub-project area;

and (viii) To prevent sanitary sullage entering storm drains.

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F. Proposed Sewerage Schemes Option Study and Recommendation

17. The key objective of the proposed subproject is to achieve sustainable wastewater management and where the sewage generated is collected at the household level, transported, treated and safely disposed of and at the same time improving the storm water drainage infrastructure to minimize or avoid flooding and water logging. The strategy for managing the sewage and storm water essentially consists of two components.

(i) Improving the existing storm water drainage to minimize water logging and fouling of drains and ensuring periodical desilting and cleaning of drains by the Nagar Parishad (ULB). This component comprises of 2 sub-elements (a) daily effluent of grey water discharged from bath, kitchen and other home washing and (b) storm water from the roof and street catchments during rainy days; and

(ii) Managing sewage collection, treatment and safe disposal with a locally appropriate strategy of handling effluent from existing septic tanks and pit latrines as well as periodical de-sludging, transport of sludge, treatment and safe disposal.

18. Taking into consideration of the factors listed above, the following two options were explored:

(i) Option A. Providing a conventional sewerage system with a sewage treatment plant (STP); and

(ii) Option B. Providing a small-bore sewerage system with a sewage treatment facility capable of handling the sewage and the fecal sludge

19. Between the two options presented above, ‘Option A’ comprising conventional sewerage system with sewage treatment facility was found more appropriate by the design team, given the local conditions. A conventional sewerage system is recommended for the town, as existing water supply system is being augmented in the town. ‘Option B’, small-bore sewer systems are prone to blockages without regular desludging and due to unauthorized connections. Considering these aspects during analysis, the small-bore system is not recommended. G. Proposed Subproject Components

20. A conventional sewerage system of laterals, branch and main sewers is proposed. The network is planned in a such way that sewage will be collected from households from all streets and roads within both the nagar parishad (ULB) area by gravity and will be conveyed to proposed sewerage treatment plant (STP) location. The manholes are proposed at 30 m interval, at change of direction and diameters of sewers for inspection and cleaning of sewers. The sewer manholes are brick masonry manholes up to 3.5 m depth and above 3.5 m, RCC manholes are proposed. The minimum size of sewer is considered as 150 mm House connection chambers are proposed for connection of household sewer pipe to this chamber. The chamber inside property of household is also proposed and connecting pipeline to public sewer. Till the house sewers connections are made by individuals, the existing septic tanks will be in operation. Based on drainage catchments as discussed above, the sewer network is proposed. 21. A minimum cover depth of 1m to the crown of the sewer shall be maintained, wherever the sewers are proposed below the roads. The maximum depth of sewer to be adopted will depend on the ground water table, type of soil and topography. To reduce the depth of sewers in whole network and to control the deep excavation, the maximum depth of cover is limited to 4-5 m.

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22. Manholes are provided at all junctions, change of sewer size, gradient and direction. In general, to facilitate the house connections and cleaning and maintenance the manhole spacing is kept at 30 m to 45 m depending upon the diameter of sewer. 23. Proposed Subproject Components-Sewerage. Sewerage and storm-water improvement will include the following civil works: (i) Construction of STP; (ii) sewage pumping station (SPS); (iii) Laying of sewer main (trunk main) and lateral lines; (iv) Laying of pumping main; and (iv) Storm water improvement works which includes construction of new drain and culverts and repairing works. The proposed pumping main will pass within the government/municipal road right-of-way (ROW) and sufficient land is available. The treated effluent at the sewage treatment plant can be reused for agriculture and other purposes like water conservation. The location of the proposed outfall of treated effluent is surrounded by agricultural land and a seasonal drain, farmers have shown interest to the usage of effluent. Details of proposed components are given in Appendix 1 while key components are given in Table 3.

Table 3: Proposed Components of SSW Improvement in Rajnagar Sl. No. Proposed Component Town Rajnagar

1. Sewage Treatment Plant (STP) STP: recommended technology is Sequential Batch Reactor (SBR) for Catchment 1 and 2 flows and its capacity- 2.82 MLD Location of STP is proposed near BSNL exchange.

2 Terminal Sewage Pumping Station

TSPS near STP near BSNL exchange (2.82 MLD capacity - wet well of diameter 4.5m and depth 2.0m

3 Lift Stations to reduce depth of sewers and connect sewers to STP by gravity.

LPS-1 (1 MLD) is located near MH-32 at O-6, in Catchment-1 at Jalsena talab

LPS-2 (0.85 MLD) is located near MH-183 at O-5, in Catchment-2 at Lakhudi Purva in Ward no. 8, along the road within ROW.

Manhole based lifting stations are proposed, both the

LPS are proposed within network/ROW and no separate land will be required.

4 Number of Catchments 2 5 Length of total sewerage network

(in km) 18.16

6 Proposed sewer dia. (mm) 150 to 450 mm dia. 7 Sewage Pumping Main (to

transfer sewage from pumping station to STP)

3,117m, 200-450mm diameter DI pipes 50m length 250mm diameter pumping main from SPS

to inlet chamber of STP in Zone 1 520m length, 200mm diameter pumping main from LS-

1 to MH-169 in Catchment-1 283m length 400mm diameter gravity main from MH-

169 to MH-174 in Zone 1 1700m length, 200mm diameter pumping main from

LS-2 to MH-174 in Zone 1 564m length, 450mm diameter gravity main from MH-

174 to SPS in Zone 1

8 House Sewer Connections

3,000 nos. of house sewer connections

9 Storm water Improvement works New RCC drains (length – 15.84 km),

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Sl. No. Proposed Component Town Rajnagar New RCC culverts,

Repairing of existing drains, desilting of drains, Desilting of lakes, lake improvement works

Source: Detailed Project Report (DPR). 24. Location of the proposed components is shown on google earth image in Appendix 9, while schematic diagrams of proposed sewerage and storm water drainage network are given in Appendix 10. Appendix 14 provides the salient features of the proposed SSW scheme. 25. Proposed Subproject Components-Storm Water Drainage. The new drains are proposed in the outer area of the town and wherever they are non-existent. The repairs of existing drains including desilting of drains is proposed, which will improve conditions of the drains in terms of carrying capacity and incidences of overflows and water logging will be resolved. The proposed storm water drainage system consists of:

(i) Repair of existing drains and desilting of existing drains; (ii) Construction of new roadside drains; (iii) Desilting and cleaning of existing drains and lakes; (iv) Improvement work for existing water bodies (fencing, desilting, repair works, trash

screen in inlet of lake and repairs of lake inlet and outlet works); and (v) Construction of cross-drainage works.

26. The proposed works are designed to resolve the water logging problem and ensure proper conveyance of storm water runoff as per topography to natural streams/nalas/river. H. Location and Ownership of Proposed Subproject Component Sites

27. Location of proposed subproject components is depicted in Appendix 1. Appendix 11 presents site and alignment photographs. It is found that all proposed sites are accessible to road. Execution works of STP and SPS will be undertaken on public land which belongs to the Government of Madhya Pradesh. Proposed land for subproject components like SPS and STP belongs to revenue department under GOMP. Proposed lift stations at Rajnagar are roadside manholes and will be accommodated within the existing right of way (ROW) of government road belonging to Rajnagar nagar parishad (ULB). The sewage mains will be laid underground within the ROW of an existing road belonging to either urban local body (ULB) or Public Works Department (PWD). The nagar parishad is in the process to apply to revenue department for the transfer of the land in their favour. Also, nagar parishad (ULB) will apply for the ‘No Objection Certificate’ (NOC) from PWD to allow for the laying of sewage pipeline within existing ROW of road. These will be included in updated Resettlement Plan. Details of land ownership for each of the proposed components is given in Appendix 1. In the storm water drainage, repair is required for old drain while new drain is also being proposed along the road, no land acquisition is required. All the civil work for construction of the STP and SPS is proposed on vacant, unused government lands, hence no involuntary resettlement impacts are anticipated. In this regard, land status certificate has been issued by chief municipality officer, refer to Appendix 2. Details of land ownership of proposed components are depicted in Appendix 1 and summarized in Table 4.

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Table 4: Land Ownership of Proposed SSW Improvement Components

Sl. No. Subproject Component Capacity Ownership and Location of Proposed Site6

1 STP 2.82 MLD Vacant site owned by revenue department, GOMP. Located near BSNL Exchange.

2 SPS 2.82 MLD Vacant site owned by revenue department, GOMP. Located near BSNL Exchange

3 LPS-1 1 MLD Within the right of way (ROW) of existing roads belonging to Nagar Parishad Rajnagar

4 LPS-2 0.85 MLD Within the right of way (ROW) of existing roads belonging to Nagar Parishad Rajnagar

5 Sewer network 18.16 km. Within the right of way (ROW) of existing roads belonging to various government departments.

Note: Land detail and ownership of each proposed site is given in Appendix 3. The available land at each of the sites has been assessed as adequate for the proposed facility, by the technical team. I. Objectives of the Resettlement Plan (RP)

28. This Resettlement Plan is prepared for investments proposed for subproject components of sewerage and storm water drainage for town Rajnagar in Chhatarpur district of Madhya Pradesh under Package 6E. It addresses the involuntary resettlement impacts of the proposed subproject components and is consistent with the agreed Resettlement Framework and ADB’s SPS 2009. 29. This Resettlement Plan is prepared in accordance with ADB SPS, 2009 requirements for involuntary resettlement category B projects and to meet the following objectives:

(i) to describe the identified scope and extent of land acquisition and involuntary

resettlement impacts as a result of identified project components, and address them through appropriate recommendations and mitigation measures in the resettlement plan;

(ii) to present the socio-economic profile of the population in the project area, identify social impacts, including impacts on the poor and vulnerable, and the needs and priorities of different sections of the population, including women, poor and vulnerable;

(iii) to describe the likely economic impacts and identified livelihood risks of the proposed project components;

(iv) to describe the process undertaken during project design to engage stakeholders and the planned information disclosure measures and the process for carrying out consultation with affected people and facilitating their participation during project implementation;

(v) to establish a framework for grievance redressal for affected persons that is appropriate to the local context, in consultation with stakeholders;

(vi) to describe the applicable national and local legal framework for the project, and define the involuntary resettlement policy principles applicable to the project;

(vii) to define entitlements of affected persons, and assistance and benefits available under the project; and

(viii) to present a budget for resettlement and define institutional arrangements, implementation responsibilities and implementation schedule for resettlement

6 Land availability will be confirmed during detailed design and the Resettlement Plan will be updated for any site /

design changes.

9

implementation; and to describe the monitoring mechanism that will be used to monitor resettlement plan implementation.

II. SCOPE OF LAND ACQUISTION AND RESETTLEMENT

A. Land Acquisition and Involuntary Resettlement

30. The scope of land acquisition and involuntary resettlement is identified based on field visits to all the proposed subproject sites, transect walk along the alignment and stakeholder consultations conducted, in line with ADB’s requirements pertaining to environment and social safeguard considerations. All civil works under the subprojects are proposed within the boundaries or ROW of government land. No permanent impacts such as land acquisition, structure loss or physical displacement is anticipated due to the subproject. Temporary income loss of roadside vendors (squatters) is identified under sewerage network on the basis of transect walks which will be reconfirmed through detailed measurement surveys (DMS). No impact or affected person is reported due to the proposed storm water drainage component. Result of the assessment based on DMS will be included in the updated Resettlement Plan prior to implementation of civil works. Appendix 4 presents a summary of proposed subproject components and their involuntary resettlement impacts. Refer Table 5 and Appendix 5 for details.

Table 5: Details of Affected Persons

Sl. No

Name of the location where affected persons reported

Legal Status of affected persons

Number of affected persons

Total Non-Titled Titled RHS LHS

1 Bus Stand, Govt Uchhtar Madaymik Vidaylaya 36 1 4 33 37

Total Rajnagar 36 1 4 33 37 Source: Transect walks and resettlement surveys. Note: The type of loss assessed (temporary economic impact) is similar for both titled and non-titled affected persons. 31. Impacts are confined to temporary access loss resulting in temporary income loss to businesses during the construction period. Only one area in Rajnagar, near the bus stand, is identified as affected. All the affected persons are non-titleholders carrying out commercial activities within the ROW except one affected person who has encroached the road and erected a temporary fence (see adjacent picture). This affected person has indicated willingness to remove the fencing at his own cost for the proposed subproject works. The remaining affected persons are either conducting their business using wooden/tin boxes or on the road, without any structure. None of the structures are required to be demolished, only shifting may take place during construction, in specific sections. 32. Temporary Economic Impact. The distribution of temporarily affected businesses by type is presented in the table below.

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Table 6: Types of Temporarily Affected Businesses Sl. No. Type of Business Number of Affected

Persons Rajnagar

1 Fruit and vegetables 9 2 Tea stall 3 3 Snacks 8 4 Makeup items, mainly bangles 1 5 General store 5 6 Tyre puncture repair - 7 Prasad and coconut - 8 Readymade / clothe piece 3 9 Cobbler 2 10 Hair cut saloon 2 11 Pan shop 3 12 Chicken/fish shop - 13 Hotel (dhaba) - 14 Quilt blower, mechanic, ironing (1 each) - 15 Found closed (No data) 1 Total 37

Source: Business Survey, 2019. 33. The proposed alignment will mainly pass through residential area and a small section of market area as well. Sufficient ROW in the market area is available7. There is adequate space within the ROW of road to shift temporary shops and hawkers on other side or backward. In case any other impact is identified during DMS and census survey, the Resettlement Plan will be updated accordingly. 34. MPUSIP has undertaken required assessments for early identification of impacts to help identify solutions for mitigating these impacts to the maximum extent. Redesign, change in site locations/alignments, and technology which helps minimize impact levels are some of the adaptations to ensure minimal resettlement impacts. However, the following potential short-term temporary impacts are anticipated during construction:

(i) Livelihood: loss of customers visiting shops due to reduced access, difficulty in bringing in supplies to shops, shifting and/or reduced access for street vendors and hawkers, reduced space for daily markets that are set up along the road sides, reduced opportunity for local employment (tire puncture repairs, etc.);

(ii) Accessibility: pedestrians and vehicular traffic will face difficulty, decrease in access to shops and markets for local population, increase in travel time; and

(iii) Others: degradation of road, damage of other utilities during construction that may impact service levels temporarily

35. The engineering designs ensure that routing of pipelines and mains are within ROW of the road and through stretches where there are no structures. Potential temporary impacts if any, will be minimized or mitigated by adopting micro-tunneling for laying of pipes, situating alignments on public ROW, and scheduling open-cut works in a phased manner. Field visits have helped confirm that there will be no impact on structures like housing, shops, and commercial buildings, religious and public infrastructure. Therefore, temporary loss of access to these shops during the construction phase may cause temporary loss of income of roadside vendors for which provision

7 Average road widths in market areas vary from 6m to 12m and have shoulder widths of 1-2m.

11

for restoration of lost income is made in the resettlement plan. 36. Civil works in the subproject include linear excavation for laying pipes along the roads, placing pipes in the trench and refilling with the excavated soil. The trenches for sewer network will be 1-1.5m wide and having a depth of 0.8-1m while the depth of the gravity main will vary depending on the requirement. Subsequent to completion of works, road reinstatement will be undertaken by the contractor as part of the civil works. No necessity for full closure of roads is identified. Pipelaying method and design will ensure existing utilities are not affected, and if damage is unavoidable, care will be taken to ensure that services are restored at the earliest possible time through proper coordination with relevant agencies. 37. Mitigation Measures. The contract will have specific provisions related to impact avoidance. The contractor will be required to maintain access to shops and residences, and safety through hard barricading of excavated alignments along narrow roads. Care will be taken to avoid/minimize/mitigate temporary economic impacts through the following measures: (a) announcement of proposed civil works in advance (to enable shop owners to stock up and remain unaffected if goods vehicles are unable to reach them during construction, (b) provision of planks to ensure pedestrian access; (c) proper barricade in the excavated areas, (d) careful timing of implementation to avoid peak sale hours/days; (e) night work in commercial areas, where possible; (f) minimizing construction period to the extent possible; (g) assistance to mobile vendors to shift nearby to ensure there is no income loss and they are able to continue plying their trade; (h) signboards with project details and contact details for grievance redress; (i) careful selection of the location of the manholes and (j) proper traffic management planning. Construction work / pipelaying activity on the weekly haat / market day will be strictly avoided and the contractor will be required to undertake work in this stretch of road during the weekly holiday or during such hours when the shops are closed. Laying of sewage mains and lateral network pipelines in the subproject area has been carefully planned to minimize disturbance to pedestrians and traffic and avoid income loss to businesses. These measures will be part of the contract and enforced through the contract, with careful monitoring by the social safeguard personnel of PMU and PIU. 38. The detailed measurement survey (DMS) of each section ready for implementation will help to arrive at the final assessment of temporary impacts, and the resettlement plan will be updated accordingly, prior to implementation. Rigor in data collection and meaningful consultations with stakeholders will be required to ensure that all affected persons eligible for compensation are identified and their concerns if any, addressed. The Contract will have specific provisions related to impact avoidance.

Table 7: Summary of Involuntary Resettlement Impacts

Detail

Number of Affected Persons Remarks

Rajnagar Private land acquisition Nil All proposed sites and alignments belong to

government. Permanent relocation impact/structure loss

Nil All proposed sites and alignments belong to government.

Permanent livelihood impact Nil - Potential temporary economic impacts (income loss)

37 Try to mitigate/minimize the impact during finalization of detailed design, either through engineering or other impact avoidance measures

Temporarily affected 30 BPL=28, Schedule Caste=2

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Detail

Number of Affected Persons Remarks

Rajnagar vulnerable8 persons

39. There will be no permanent physical or economic displacement. The subproject will have no adverse land acquisition impacts as the subproject components are proposed on public/government land and effluent pipeline traverses mainly through ROW of the government road. The discharge of the treated wastewater would furthermore have the beneficial impact of providing water for irrigation to farmers. Discharge standards will be maintained and monitored as per IEE for Rajnagar. Accordingly, this subproject would be classified under category B for involuntary resettlement under ADB’s SPS, 2009. B. Indigenous Peoples

40. In Rajnagar, 0.5% of the population is classified as scheduled tribe. None among the affected persons facing involuntary resettlement impact belong to scheduled tribe community. No indigenous peoples impact involving direct or indirect impacts to the dignity, human rights, livelihood systems or territories or natural or cultural resources that are used, owned, occupied or claimed by indigenous peoples as their ancestral domain or asset, is anticipated. Rajnagar town does not fall in a scheduled area, nor has recorded presence of indigenous peoples’ groups or communities, including particularly vulnerable tribal groups. Hence, in accordance with the IPPF, no Indigenous Peoples Plan is required for this town.

III. SOCIO-ECONOMIC INFORMATION AND PROFILE

A. Profile of Affected Persons

41. The profile of affected persons is prepared on the basis of transect walks, business surveys and community consultations near the proposed subproject sites and along the entire sewerage and drainage alignment. 42. In order to estimate the temporary impacts, initially, a series of transect walks were conducted. This was followed by personal meetings and surveys of affected businesses. Based on this, the socio-economic profile of the affected persons was prepared and is presented in Appendix 5. Detailed census and socio-economic survey will be conducted jointly by the DBO Contractor, PIU and project consultants after finalization of the design and based on the same this resettlement plan will be updated. Affected persons losing income due to access disruption during construction period would be eligible for assistance as per the Resettlement Framework of MPUSIP.

Table 8: Profile of Affected Persons Sl. No. Description Profile 1 Subproject Component Sewer Network 2 Number of affected persons 37 3 Social Category of affected

person • Hindu (general): 10 • Hindu (OBC): 14

8 Vulnerable households / families comprise landless households, non-titleholder households, woman-headed

households, disabled-headed household, scheduled caste/scheduled tribe households, elderly-headed households, below poverty line households, children, transgender etc.

13

Sl. No. Description Profile

• Hindu (Scheduled Caste): 05 • Muslim: 08

4 Affected persons reported under

Vulnerable Group9 • Below poverty line: 28 • Scheduled Caste: 02 • Person with disability: 01

5 Average per day loss of income (estimated from the survey information)

Rs. 240 per day

Source: Survey and consultation with affected persons on dated 30 October to 1 November 2017. Note: The average income loss is derived from the survey of affected persons and is lower than the prevailing minimum wage rate. The minimum wage in Madhya Pradesh is Rs. 351 per day (Madhya Pradesh: Minimum Wages w.e.f. April, 2020).

IV. INFORMATION DISCLOSURE, CONSULTATION, AND PARTICIPATION

A. Consultation

43. The success of the project is heavily dependent on the participation of the local community and other stakeholders in the implementation process. To enable people to participate in the development process, it is necessary that they have adequate knowledge about the nature and components of the subproject and its potential benefits. Information, Education and Communication is therefore and integral part of project design. 44. This draft resettlement plan is prepared in consultation with key stakeholders, community members (local inhabitants). Formal and informal consultations were conducted to seek feedback from local community and other key stakeholders, mainly elected representatives (locally called ward parshad) on the proposed development interventions, perceived impacts and mitigation measures, need for continuous participation for monitoring to avoid any temporary income loss or involuntary resettlement impacts. These were supplemented by a series of informal discussions by the PMU/PMC engineering team with chief municipal officer (CMO) and revenue officials to make understanding the current situation and optimum design to be adopted in order to attain the objectives of the subproject. Consultations revealed that the local business community includes hotel owners and inhabitants, who are aware of the shortcomings of the existing wastewater and storm water system and are willing to cooperate during project implementation. Refer to Appendix 6 and Appendix 7. 45. Consultations have been held throughout the planning and design stage with nagar parishad (ULB) officials and state government departments like Revenue Department, MPSTDC, local business community and inhabitants etc. A meeting was also held with the regional manager of Madhya Pradesh State Tourism Development Corporation Ltd to understand the views and concerns of officials. Transect walks and consultations with affected persons facing temporary income loss helped to understand their perspective. The affected persons’ main concern was that prior information should be provided before initiation of civil works. The elected representatives suggested the timely restoration of excavated road sections and prior meeting before initiation of

9 Vulnerable households / families comprise landless households, non-titleholder households, woman-headed

households, disabled-headed household, scheduled caste/scheduled tribe households, elderly-headed households, below poverty line households, children, transgender etc.

14

civil works. Walk-throughs and focus group discussions were held with the local communities along the proposed alignment to understand and incorporate their concerns. B. Information Disclosure

46. Information dissemination and disclosure has been a continuous process since the initiation of the Project. The approved Resettlement Plan will be disclosed on the websites of ULB, PMU and ADB. Project information will be continually disseminated through web disclosure as well as display boards, whenever such information is updated. All basic information such as subproject location, type of social and environment impact and scale, entitlements, and implementation schedule etc. will be disseminated in the local language (Hindi) on the display board of office of ULB, PIU and other important places etc. The project information disclosure leaflet will be distributed to affected persons and the grievance redress mechanism and entitlements explained to them. C. Continued Consultation and Participation

47. The PMU will extend and expand the consultation and disclosure process during the construction period. The project management consultants will conduct training of contractors (engineers as well as safeguards personnel). The PMU, PIUs with the support of PMDSC, will design and conduct a public awareness campaign during project implementation. A consultation and participation plan (CAPP) is prepared for the subproject; PMU and PIUs will be assisted by PMDSC to ensure that the communities in project areas are fully aware of project activities at all stages of construction. Community groups will be consulted and made aware of the civil works and project activities, anticipated impacts and mitigation measures, grievance redress process and contact details of PMU personnel prior to construction.

V. GRIEVANCE REDRESS MECHANISM

A. Common Grievance Redress Mechanism

48. A project-specific grievance redress mechanism (GRM) has been established to receive, evaluate, and facilitate the resolution of affected persons’ concerns, complaints, and grievances about the social and environmental performance at the level of the project. The following GRM provides a time-bound and transparent mechanism to voice and resolve social and environmental concerns linked to the project. 49. A common GRM will be in place for social, environmental, or any other grievances related to the project. The GRM will provide an accessible and trusted platform for receiving and facilitating resolution of affected persons’ grievances related to the project. The multi-tier GRM for the project is outlined below, each tier having time-bound schedules and with responsible persons identified to address grievances and seek appropriate persons’ advice at each stage, as required. ULB-wide public awareness campaigns will ensure that awareness on grievance redress procedures is generated through the campaign.

B. Structure of GRM and its Functions

50. The GRM will have a three- tier decision making process. The first tier which is at the town level aims to resolve all construction related grievances which require quick and efficient action. The second tier which is at the project implementation unit (PIU) will handle complaints that could not be resolved by the first- tier level and/or grievances related to land acquisition and

15

compensation. At this tier, GRC is constituted by five members and representation of indigenous people in the GRC is ensured at subproject town reported under scheduled area though an official order of MPUDC. The order clearly states that the nomination of at least one member must belong to tribal community (indigenous people community) in the scheduled area (category B) subproject towns. The third tier which is at the project management unit (PMU) or state level will handle complaints which are over and above the scope for the first and second tier and/or complaints which could not be resolved by the first and second tier levels. Contact numbers of GRC Chairperson and members, CDO and contractor’s focal person will be placed at appropriate locations like construction sites, ULB office etc. The three-tier Grievance Redress Mechanism under MPUSIP is described below:

1. First tier (at Town Level)

51. Composition. The Town Level GRC will be composed of a representative of Chief Municipal Officer associated with Urban Local Body, as Chairperson; the CDO of ULB designated/nominated by ULB; field engineer of Project Management Consultants; focal person (GRC Person) of DBO contractor of respective town; and field engineer of concerned ULB designated by the respective PIU, as Secretary. 52. Major Functions. The major functions of the Town Level GRC include: (i) registration of grievances by the Focal person (GRC person) of DBO contractor of respective town; (ii) Sorting of grievances by focal person (GRC person) of DBO contractor of respective town and Chairperson; (iii) Forwarding grievances to concerned authorities i.e. Site engineer for resolution; (iv) Information to the complainant on the decision taken to address registered complaint and expected time to resolve issue; (v) Resolution of issues emerged due to construction; (vi) Feedback to the complainant on action completed against registered complaint; (vii) Seeking complainant feedback on level of satisfaction; (viii) Closure of grievances by CDO-ULB or forwarding of complaint to PIU level GRC if grievance remains unresolved.

2. Second Tier (at PIU Level)

53. Composition. The PIU Level GRC will have the following composition: (i) Project manager, associated with Project Implementation Unit (PIU) of Madhya Pradesh Urban Development Company Limited – as Chairperson; (ii) an elected member nominated by Mayor in Council/ President in Council of associated Urban Local Body (ULB); (iii) a social worker nominated by Mayor in Council/ President in Council of associated Urban Local Body; (iv) Commissioner of associated Urban Local Body/Chief Municipal Officer (or Community Development Officer/Community Organizer nominated by CMO) of Urban Local Body; (v) Community Development Officer CDO-PIU – as Secretary; and a nominated member from tribal community for towns falling under Category B for indigenous peoples impact (scheduled areas defined under Fifth Schedule of Constitution or towns having a presence of particularly vulnerable tribal groups). 54. Major Functions. The major functions of the PIU Level GRC include: (i) registration of complaints by CDO-PIU from the 1st tier GRC and/or affected people; (ii) Eligibility assessment of grievances by the GRC Chairperson; (iii) information to the complainant about eligibility of the complaint; (iv) Grievance Redress Committee meetings to discuss grievances and action required; (v) Ensuring collection of detailed information about the eligible complaint; (vi) Assessment of complaint, draw conclusion from discussions and make recommendations; (vii) Develop action plan outlining activities required to implement the recommendations; (viii) Ensuring implementation of recommendations by stakeholders or concerned authorities; (ix)

16

Monitoring actions of the recommendations in view of timeline; (x) Feedback to the complainant on action completed against registered complaint and (xi) Seeking complainant feedback on level of satisfaction; (xii) Closure of grievances by CDO-PIU or forwarding of complaint to PMU GRC if grievance remains unresolved.

3. Third Tier (at PMU / State Level)

55. Composition. The PMU Level GRC will have the following composition: (i) Engineer in Chief, MPUDC – as Chairperson; (ii) Deputy Project Director (Technical); (iii) Deputy Project Director (Administrative) (as Secretary); (iv) Project Officer (Environment / Social Safeguard and Gender); (v) PMDSC Team Leader or representative Advisor. 56. Major Functions. The major functions of the PMU Level GRC include: (i) Registration of complaints received from GRC PIU and/or affected people; (ii) Information to the complainant about eligibility of the complaint; (iii) Eligibility assessment of grievances by the GRC PMU chairperson with support of the Secretary of state GRC – whether grievance is eligible for consideration or not at the state level; (iv) Ensuring collection of required information about the eligible complaint; (v) Assessment of complaint to draw conclusion from discussions and make recommendations; (vi) Develop action plan outlining activities required to implement the recommendations; (vii) Ensuring implementation of recommendations by stakeholders or concerned authorities; (viii) Monitoring actions of the recommendations in view of timeline; (ix) Closing complaint after all actions taken as per recommendations and feedback to the complainant; (x) Advise to complainants about approach /appeal to the concerned department in case the complainant is not satisfied or complaint is beyond the scope of the GRC PMU.

Figure 2: MPUSIP Grievance Redress Mechanism

Town level Responsible: CMO-Chair/CDO designated by ULB, PMDSC field engineer, DBO focal, ULB field engineer-Secretary.

PIU Level PM PIU-Chair, elected member, social worker, ULB Commissioner/CMO of ULB, CDO of PIU-Secretary, tribal community representative

PMU Level ENC MPUDC-Chair, DPD-T, DPD-A – Secretary, PO (Env, Social safeguard and Gender) from PMU, PMDSC TL-Advisor

Affected person

1st Level Grievance

3rd Level Grievance

2nd Level Grievance

No

Yes within 3 days Grievance

redressed and record keeping

Grievance redressed and record keeping

Grievance redressed and record keeping

Yes within 10 days

Yes within 30 days

No

Court of Law

No

17

Note CDO = Community Development Officer, CMO = Chief Municipal Officer, DBO = Design Built Operate, DPD-A = Deputy Project Director (Administrative), DPD-T = Deputy Project Director (Technical), ENC = Engineer in Chief, MPUDC = Madhya Pradesh Urban Development Company Ltd., PIU = Project Implementation Unit, PMDSC = Project Management Design Supervision Consultants, PMU = Project Management Unit, PO = Project Officer, SSO = Social Safeguard Officer, TL = Team Leader, ULB = Urban Local Body. C. Grievance Redress Process

57. The affected person or his representative will submit their grievance verbally (and will receive a registration number) or in written format to the GRC nodal person of contractor or the CDO-ULB or any other GRC member. The eligibility of grievance will be decided by the chairperson of GRC. Inconveniences caused by minor construction related issues shall be referred to the site engineer to resolve immediately or within 24 hours such as restoration of road, obstruction in access to house/shop or any place due to dumping of construction materials, dust etc. CDO ULB will inform complainant on the decision taken by GRC to address registered complaint and expected time to resolve issue. If the complaint is not resolved within 3 days, the CDO ULB or affected person can forward the complaint to the second tier of GRC at PIU level. 58. A local (town-level) grievance redress committee (GRC) will be established for all subprojects. The indigenous peoples communities will be well represented in the GRC in the towns classified as Category B for indigenous peoples impacts. The GRC at the town level will keep a record of written and verbal complaints including date of the GRC meeting, number and types of grievances received, name of the complainant and time taken for redressal of the grievance. Grievances that will not be resolved at this level and in cases where the complainant is not satisfied with the decision will be referred to the second level GRC at the PIU level.

59. At PIU level, the complaints will be registered by CDO-PIU. The eligibility of the complaint will be decided by GRC Chairperson. Grievance Redress Committee meetings will discuss grievances and draw conclusion from discussions and make recommendations. The registered grievance should be resolved within 30 days and if it remains unresolved, the grievance should be forwarded to PMU level GRC.

60. The detailed step-wise process adopted for receiving complaints and addressing them is given below:

(i) Step 1: Receiving Grievances / complaints and their registration at town level

(a) All grievances, complaints, concerns shall be submitted verbally or in

writing to CDO, contractor’s focal person or any GRC members – by filling the Complaint Registration Slip and putting into the complaint box placed at construction sites or ULB office.

(b) Received complaints shall be recorded, compiled and Registered (with a Grievance Number) in a register (database) placed at the ULB by CDO with the support of the contractor’s focal person on a daily basis (24 hours). Each grievance shall be given a number to track status.

(ii) Step 2: Review of Grievances, Sorting, Information and Forwarding (24 hours) (a) Registered grievances shall be reviewed by the CDO with the support of

the contractor’s focal person. (b) Based on type of grievances, CDO shall sort out grievances with the

support of the contractor’s focal person.

18

(c) CDO (ULB) shall inform the GRC Chairperson about all grievances either by phone or in writing. At that time, CDO may suggest grievances can be managed by the site engineer to the GRC Chairperson.

(d) GRC Chairperson will determine eligibility of the complaints. Inconveniences caused by minor construction related issues shall be referred to the site engineer to resolve immediately or within 24 hours. For example -site engineer shall be instructed to resolve grievances associated with construction at the town such as restoration of road, obstruction in accessing house/shop or any place due to dumping of construction materials, dust etc. Site engineer will be responsible to respond to the complaints immediately. On the other hand, issues which cannot be resolved by the site engineer, and if complex in nature, shall be referred to GRC.

(e) CDO shall receive acknowledgement from concerned authorities (site engineer) on receipt of the grievances shared with them. CDO shall inform complainants regarding eligibility of their complaint and action to be taken by the concerned authority (site engineer/ GRC) within (24 hours). If the grievance is ineligible, complainants should be informed of the reasons.

(iii) Step 3: Eligibility and Preparation for GRC meeting (3 days) (a) GRC Chairperson shall receive eligible complaints (copy of written

complaint document or verbally recorded messages) from the CDO (ULB) and review details; GRC Chairperson may ask to collect baseline information about the grievances registered, if required.

(b) GRC Chairperson shall share list of documents with the GRC Secretary to collect information on selected grievances to be addressed.

(c) The GRC Secretary shall arrange all documents with the help of CDO-ULB, CDO-PIU or the contractor’s focal person in a proper way to present in front of GRC.

(d) GRC Chairperson shall call a meeting as per convenient date and time of the committee members.

(iv) Step 4: Assessment of the Grievance, Meeting and Plan of Action (7 days) (a) If necessary, the GRC shall consult and seek relevant information about a

complaint from the concerned parties. (b) On the basis of the collected evidence, GRC shall draw conclusions and

make recommendations for a solution. (c) GRC Secretary shall keep record of the proceedings and decisions taken

by GRC members to further track the status as per decided timeline. (d) The GRC shall agree on the action plan required to be implemented

according to the recommendations made. The action plan shall include detailed activities along with timeline.

(e) GRC Secretary shall inform to the complainant any decisions taken by the committee members and expected date of resolution of the grievance.

(f) If the complaint is complex, the GRC may request for additional time and resolution after proper assessment or refer the complaint to the GRC at PMU Level.

(v) Step 5: Implementation of Action (30 days)

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(a) The concerned parties shall be responsible to implement action plan

according to recommendations of the GRC. (b) The GRC members may arrange field trip and interact with the concerned

persons, if needed before reaching the conclusion.

(vi) Step 6: Monitoring and Reporting (Monthly) (a) CDO (ULB) shall be responsible to track and record status of all complaints

at Tier 1 (town level)- as follows – Grievance registered, Grievance in process to be resolved, Grievance addressed and closed, and Grievance forwarded to next level or higher.

(b) CDO (ULB) shall be responsible to report/inform status of the complaints (received, addressed and forwarded) to the contractor for further reporting to respective PIU.

(c) Overall, GRC chairperson shall be responsible for effective management of complaints at the town level.

(vii) Step 7: Closure of the Complaint (a) GRC Secretary shall prepare a summary of the findings and share with

GRC members. (b) On agreement of all GRC members, GRC Secretary shall provide

information to the complainant about decisions taken in writing and will also convey/explain verbally on the registered complaint and seek feedback of the complainant about the decisions taken. A copy of the letter shall be kept as record with GRC Secretary and CDO (ULB).

(c) Complaint shall be considered closed if all actions have been taken and the complainant satisfied with the resolution.

(d) GRC Secretary shall prepare a closure report of the grievances handled by GRC members and the closure shall be documented by the CDO (ULB) in his register.

(viii) Step 8: Appeal to the State level GRC

(a) In the event that GRC PIU cannot make a decision on how to resolve the

complaint, or if a complainant is not satisfied with the actions taken to resolve the complaint by the GRC (PIU), an appeal can be made to state level GRC (PMU) either by the GRC Chairperson (PIU) or complainant directly.

(b) GRC Chairperson (PIU) or complainant shall submit an appeal in writing to the state level GRC established at PMU.

(c) The state GRC Secretary shall register the case in consultation with Chairperson and provide a number of the grievances to be tracked.

(d) The state GRC Secretary shall acknowledge the registration of the grievance to the complainant in writing.

(e) The Secretary of the GRC shall review the registered grievances and collect required evidences from relevant parties to present case to the GRC.

(f) The state GRC Chairperson shall call a GRC meeting to review the complaint. GRC members shall get information about the meeting in

20

advance to ensure their availability in the meeting. (g) The state GRC shall draw conclusions and recommendations based on the

evidence in the meeting. At the same time an action plan shall be developed for implementation with a timeline.

(h) The state GRC Secretary shall communicate decisions of the State GRC to the complainant in writing. The copy of the communication shall be kept with the state GRC Secretary as record.

(i) The recommendations shall be implemented immediately (j) Upon completion of the recommended actions, the state GRC Secretary

shall prepare a report on the closure of the complaint which will be signed by the complainant and state GRC Chairperson. A copy of the same shall be kept for record.

61. The structure and process of GRM is presented in the Figure 2 and 3. For sample copy of grievance registration form and reporting format, refer to Appendix 12.

Figure 3: Grievance Redressal Process

62. ADB Accountability Mechanism. If the established GRM is not able to resolve a

21

grievance, the affected person also can use the ADB Accountability Mechanism through directly contacting (in writing) the Complaint Receiving Officer at ADB headquarters or the ADB India Resident Mission (INRM). Before submitting a complaint to the Accountability Mechanism, it is necessary that an affected person make a good faith effort to solve the problem by working with the concerned ADB operations department and/or INRM. Only after doing that, and if they are still dissatisfied, will the Accountability Mechanism consider the compliant eligible for review. The complaint can be submitted in any of the official languages of ADB’s developing member countries. The ADB Accountability Mechanism information will be included in the project-relevant information to be distributed to the affected communities, as part of the project GRM. 63. Record Keeping. Records of all grievances received, including contact details of complainant, date the complaint was received, nature of grievance, agreed corrective actions and the date these were affected and final outcome will be kept by PIU (Table 9). The number of grievances recorded and resolved, and the outcomes will be displayed/disclosed in the PIU office, ULB office and on the web, as well as reported in the semi-annual social and environmental monitoring reports and quarterly progress reports to be submitted to ADB.

Table 9: Suggested Format for Record Keeping of Grievances

Sl. No

Date of receipt

of grievan

ce

Name and contact

details of complainant

Description of

complaint

Nature of complaint

Decisions taken

Response given to

complainant and date

Whether closed

1 2 3 - n

64. Periodic Review and Documentation of Lessons Learned. The PMU and PIUs, supported by the PMDSC will periodically review the functioning of the GRM and record information on the effectiveness of the mechanism, especially on the PIU’s ability to prevent and address grievances. 65. All costs involved in resolving the complaints will be borne by MPUDC. The GRC will continue to function throughout the project duration.

VI. POLICY AND LEGAL FRAMEWORK

66. The policy framework and entitlements for the project are based on applicable laws and regulations of the national and state government, ADB’s Safeguards Policy Statement 2009; and the agreed Resettlement Framework for MPUSIP.10 67. ADB Safeguards Policy Statement (2009). Salient features are: (i) compensation to replace lost assets, livelihood, and income; (ii) assistance for relocation, including provision of relocation sites with appropriate facilities and services; and (iii) assistance for rehabilitation to achieve at least the same standard of living with the project as without it. In addition, the absence of legal title to land should not be a bar to compensation. ADB SPS, 2009 requires payment of compensation prior to actual loss.

10 Refer to MPUSIP website: http://www.mpudc.co.in/adb-funded-mpusip.html for more details.

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68. Government of India and Government of Madhya Pradesh Laws and Policies. The applicable legal and policy frameworks of the government include: The Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement Act 2013, and state law: the Madhya Pradesh Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement Rules, 2014. In addition, Madhya Pradesh Underground Pipeline, Cable and Duct (acquisition of rights of user of the land) Rules, 2013 and Support to Street Vendors (Operational Guidelines), are applicable. In case of any gap or discrepancy between the policies of ADB and the government, ADB policy will prevail. Based on the above, the core involuntary resettlement principles applicable to the project are:

(i) Screen the project early on to identify past, present, and future involuntary

resettlement impacts and risks. Determine the scope of resettlement planning through a survey and/or census of displaced persons.

(ii) Carry out meaningful consultations with affected persons, host communities, and concerned nongovernment organizations. Inform all displaced persons of their entitlements and resettlement options.

(iii) Improve, or at least restore, the livelihoods of all displaced persons prompt compensation at full replacement cost.

(iv) Provide physically and economically displaced persons with needed assistance, as required.

(v) Improve the standards of living of the displaced poor and other vulnerable groups, including women, to at least national minimum standards.

(vi) Develop procedures in a transparent, consistent, and equitable manner if land acquisition is through negotiated settlement to ensure that those people who enter into negotiated settlements will maintain the same or better income and livelihood status.

(vii) Ensure that displaced persons without titles to land or any recognizable legal rights to land are eligible for resettlement assistance and compensation for loss of non-land assets.

(viii) Prepare a resettlement plan elaborating on displaced persons' entitlements, the income and livelihood restoration strategy, institutional arrangements, monitoring and reporting framework, budget, and time-bound implementation schedule.

(ix) Disclose a draft resettlement plan, including documentation of the consultation process in a timely manner, before project appraisal, in an accessible place and a form and language(s) understandable to affected persons and other stakeholders. Disclose the final resettlement plan and its updates to affected persons and other stakeholders.

(x) Conceive and execute involuntary resettlement as part of the development project or program. Include the full costs of resettlement in the presentation of project's costs and benefits.

(xi) Pay compensation and provide other resettlement entitlements before physical or economic displacement. Implement the resettlement plan under close supervision throughout project implementation.

(xii) Monitor and assess resettlement outcomes, their impacts on the standards of living of displaced persons, and whether the objectives of the resettlement plan have been achieved by taking into account the baseline conditions and the results of resettlement monitoring. Disclose monitoring reports.

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VII. ENTITLEMENTS, ASSISTANCES AND BENEFITS

A. Types of Losses

69. The type of loss anticipated due to the proposed SSW improvement subproject is temporary loss of livelihood for roadside businesses. The affected businesses are mainly non-titleholders with just one affected person as titleholder. ADB SPS, 2009 outlines that non-title holders are eligible for resettlement assistance and compensation for non-land losses. The LARR Act, 2013 also recognizes non-titleholders and has provisions for compensation and resettlement assistance for such persons. The chief difference is that the LARR Act, 2013 specifies that the non-title holders will be recognized as affected persons if they are dependent on or residing on that land for 3 years or more prior to land acquisition. In case of such gap between ADB SPS and government policy, ADB policy will prevail, in accordance with the agreed Resettlement Framework for MPUSIP. 70. Detailed measurement survey and inventory of loss will be conducted at all site locations/alignment during detailed design. These surveys for impact assessment will be conducted again at SPS and STP sites and along the stretch of final alignment for pumping main and lateral network to determine total number of affected persons along the alignment. During the stage of finalization of the design, the Contractor along with representatives of PIU and PMDSC will conduct the detailed measurement survey (DMS), and census and socio-economic survey of affected persons identified through the DMS. The start date of DMS and census survey will serve as the cut-off date for eligibility for compensation. Information regarding the cut-off date for eligibility to all types of compensation will be documented and disseminated throughout the subproject area. DMS, census and socio-economic surveys will be conducted prior to the commencement of civil works in sections ready for construction. B. Entitlements

71. The entitlement matrix (Table 10) summarizes the types of possible losses and corresponding entitlements for SSW improvement subproject in Rajnagar in accordance with ADB and government policies and based on the principle of replacement cost. In addition to estimated potential impacts, the entitlement matrix safeguards unforeseen impacts as per ADB SPS, 2009. In accordance with the entitlement matrix for the project, all affected persons will be entitled to a compensation package and assistance. 72. Assistance for temporary loss of livelihood will be paid to the affected persons as per Entitlement Matrix. As per the Entitlement Matrix, the non-titled holders are eligible for compensation against any type of loss of livelihood. All compensation and resettlement assistances will be paid to the entitled affected persons prior to commencement of civil works for the concerned package.

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Table 10: Entitlement Matrix Sl. No

Type of Loss

Definition of Entitled Person Compensation Policy Implementation Issues Responsible Agency

1 Temporary disruption of livelihood

Legal title holder tenants, leaseholders; encroachers, squatters, sharecroppers, wage labour etc.

• 60 days advance notice regarding construction activities, including duration and type of disruption.

• Cash assistance based on the net income from the affected business, or, minimum wage (semi-skilled or higher) for the loss of income/livelihood for the period of disruption, whichever is higher.

• Assistance to mobile vendors/ hawkers to temporarily shift for continued economic activity.11

• Identification of alternative temporary sites to continue economic activity for the said duration of disruption.

• DMS/Business survey/socio-economic surveys to be conducted, which will serve as the cut-off date.

• PIU will ensure civil works will be phased to minimize disruption through construction scheduling in co- ordination with the contractors and the PMDSC.

• Valuation Committee will determine income loss.

• Contractors will be guided by PIUs to perform actions to minimize income/access loss.

2 Impacts on vulnerable12 affected persons

All vulnerable APs facing temporary impacts

• Facing Temporary Impacts. Vulnerable APs will be given priority in employment in project construction work, in addition to compensation for income loss.

• Vulnerable households will be identified during the census.

• PIU/PMDSC will verify the extent of impacts through a 100% survey of APs and identify vulnerable households.

• Contractor will maintain gender-disaggregated data on vulnerable persons employed in project construction/operation work.

11 For example, assistance to shift to the other side of the road where there is no construction. 12 Vulnerable households / families comprise: landless households, non-titleholder households, woman-headed households, disabled-headed household, scheduled

caste/scheduled tribe households, elderly-headed households, below poverty line households, children, transgender etc.

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Sl. No

Type of Loss

Definition of Entitled Person Compensation Policy Implementation Issues Responsible Agency

3 Any other

loss not identified

- • Any unanticipated impacts of the project will be documented and mitigated based on the spirit of the principles agreed upon in this Resettlement Framework and the RFCTLARRA

• Unanticipated involuntary impacts will be documented and mitigated based on the principles provided in the ADB involuntary resettlement Policy.

T

- PIU assisted by PMDSC will ascertain the nature and extent of such loss. PMU will finalize the entitlements in line with ADB’s SPS, 2009 and in the spirit of the Resettlement Framework.

ADB = Asian Development Bank, DMS = detailed measurement surveys, PIU = project implementation unit, PMDSC = project management, design, and supervision consultant, PMU = project management unit, RFCTLARRA = Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and Resettlement Act, SPS = Safeguard policy statement.

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VIII. RESETTLEMENT BUDGET AND FINANCING PLAN

73. The resettlement budget for SSW improvement subproject in Rajnagar is estimated at ₹0.45 million. The costs are indicative estimates to be confirmed post detailed measurement survey based on detailed design. The resettlement cost estimate includes compensation for temporary loss of livelihood, detailed measurement survey cost for Resettlement Plan updating, and consultation, grievance redress costs. The government will bear all Resettlement Plan costs related to compensation and mitigation and will be responsible for releasing the funds for resettlement in a timely manner. The resettlement cost items and estimates are outlined in Table 11.

Table 11: Resettlement Budget Sl. No Details Quantity Unit

Unit Cost (INR)

Total Cost (INR)

A Temporary Income Loss 2 Provisional sum for compensation against

temporary income loss at notified minimum wage ratea for for 37 affected persons for 30 daysc at Rajnagar

37 Days 351b 389,610

Subtotal A 389,610 B Surveys, consultations, grievances and awareness 2 DMS and socio-economic surveys for

Resettlement Plan updatingd Lump sum

1,50,000

3 Consultation, grievance redress, disclosuree

Lump sum

1,00,000

Subtotal B 2,50,000 Sub-total A+B 389,610 Contingency (15%) 58,442 Total 448,052

Notes: a Average income for affected persons is INR 240 per day. Notified minimum wage rate for semi-skilled labour effective

from 1st April 2020 is taken as minimum wage rate: INR 351 per day. This is higher than the daily average income from survey and hence considered here for estimating temporary loss compensation: Weblink: https://www.financeminutes.com/wp-content/uploads/2020/03/%E0%A4%A8%E0%A5%8D%E0%A4%AF%E0%A5%82%E0%A4%A8%E0%A4%A4%E0%A4%AE-%E0%A4%B5%E0%A5%87%E0%A4%A4%E0%A4%A8-3.pdf

b Unit rate in the updated resettlement plan will be based on a comparison of updated census and socio-economic survey data with the prevailing notified minimum wage rate, whichever is higher at the time of compensation payment.

C Cost of mitigation measures (provision of planks to access, shifting of tin shed etc. and Utility Disturbance etc.) is included in the IEE/Environmental management plan-EMP.

d Detailed measurement surveys (DMS) will be conducted in sections ready for implementation, based on detailed design to confirm impacts.

e The allocation for disclosure includes cost of translation of the resettlement plan to Hindi.

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IX. IMPLEMENTATION ARRANGEMENTS AND IMPLEMENTATION SCHEDULE

A. Institutional Arrangements

74. The UDHD and MPUDC as the executing agency and implementing agency, respectively, shall be responsible for compliance with ADB Safeguard Policy Statement (SPS) 2009. A PMU is established under MPUDC and 13 project implementation units PIUs are established at the field level to implement the current project and the project. 10 PIUs out of 13 PIUs are responsible for implementation of the project. A project-specific grievance redress mechanism (GRM) has been established and is functional. 75. MPUDC has established an elaborate implementation arrangement for Safeguards (social and environmental) and Gender with a central PMU in Bhopal and 10 PIUs to cover all the project towns. Figure 4 below represents the overall implementation arrangements for safeguards and gender for the project.

Figure 4: Implementation Arrangements (Safeguards and Gender)

BCC = behavior change communication, EA= executing agency, EHS = environment health and safety, GOMP = Government of Madhya Pradesh, IA = implementing agency, ISCBC = institutional strengthening and capacity building consultant, MPUDC = Madhya Pradesh Urban Development Company Limited, PIU =project implementation unit, PMDSC = project management design supervision consultant, PIU = project implementation unit, PMU = project management unit, UDHD= Urban Development and Housing Department, ULB = urban local body Source: Asian Development Bank.

76. Institutional arrangements for social safeguards. A social safeguards and gender officer will be appointed in the PMU to manage gender and social safeguards and meet the requirements of SPS. The social safeguards and gender officer in the PMU will be supported by Assistant Safeguards Officer (who will handle both Environment and Social Safeguards), one position in each PIU. A project management design supervision consultant (PMDSC) (firm) will

28

be recruited under the project and a full-time Social Safeguards Specialist at central level to support PMU, and Social Safeguards Professionals (5 nos) to support PIUs. There are ten PIUs responsible for implementation of the project and each Social Safeguards Professional will cover two PIUs. An institutional strengthening and capacity building program and consultancy package is proposed, and necessary resources required to achieve the same are identified and included under additional financing. The institutional strengthening and capacity building consultant firm (ISCBC) will be recruited and one PIU level coordinator for gender and communication and field level support staff inputs are provisioned for gender, behavior change, communication and community participation plan (1 field staff per towns). The following are institutional roles and responsibilities to ensure safeguards documents are updated, implemented and monitored during design and construction stages. Refer Table 12 for Institutional Roles and Responsibilities and Figure 4 for Safeguard Implementation Arrangements. 77. Social Safeguards and Gender Officer at PMU (SSGO PMU): Social Safeguards Responsibilities:

(i) guide PMDSC and PIU social safeguards staff on all matters related to preparation, implementation and monitoring of social safeguards documents;

(ii) ensure subprojects conform to exclusion criteria; (iii) review and finalize subproject involuntary resettlement and indigenous peoples

category; (iv) oversee preparation of resettlement plans/Due Diligence Report (DDRs)/

indigenous people plans (IPPs); confirm existing resettlement plans/DDRs/ IPPs are updated based on detailed designs, and that new subproject resettlement plans/DDRs are prepared in accordance with the resettlement framework and indigenous people planning framework (IPPF) prepared for the project;

(v) responsible for issuing the public notice to acquire a particular land/ property for the sub-project along with project information/details as well as the project cut off date;

(vi) ensure that resettlement plans/DDRs/IPPs are included in bidding documents and civil works contracts;

(vii) ensure that water supply safety plan recommended by the World Health Organization are included in bidding documents and civil works contracts;

(viii) provide oversight on social safeguard management aspects of subprojects and ensure resettlement plans/IPPs and impact avoidance measures outlined in the resettlement framework/ IPPF/ environmental management plan / resettlement plans/IPP/DDR are implemented by PIU and contractors;

(ix) ensure and monitor the provision in the contract to include the indigenous people households/poor communities to be the beneficiaries of the facilities constructed under the MPUSIP;

(x) facilitate and ensure compliance with all government rules and regulations regarding No Objection Certificates, third party certificates for negotiated settlement or donation, land ownership and transfer details etc. for each site, as relevant;

(xi) supervise and guide the PIUs to properly carry out the social safeguard monitoring (involuntary resettlement/indigenous people) as per the resettlement framework/ IPPF;

(xii) review, monitor, and evaluate the effectiveness with which the resettlement plans/ IPPs/ provisions of DDRs are implemented, and recommend corrective actions to be taken as necessary;

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(xiii) consolidate monthly social safeguard monitoring reports from PIUs and submit quarterly and semi-annual social safeguard monitoring reports (SSMR) to ADB;

(xiv) ensure timely disclosure of final resettlement plans/DDRs/IPPs in locations and form accessible to the public and affected persons;

(xv) address any grievances brought about through the grievance redress mechanism in a timely manner;

(xvi) oversee training needs assessment of affected persons and vulnerable persons by PIUs/PMC, coordinate training activities and convergence with livelihood programs of the government;

(xvii) facilitate as resource person social safeguards training activities conducted by ISCBC for the PIUs/ contractors/ community-based organizations for capacity building to implement the resettlement plans/IPP/DDR, project GRM; and

(xviii) coordinate database management for social safeguards implementation and monitoring.

78. Project implementation units. PIUs will be headed by a Project Manager. At each PIU, the deputy project manager will be the safeguards and gender focal, who will be assisted by two officers: (i) the assistant project manager who will be given additional responsibilities of safeguard tasks and will be designated as Safeguard Officer (SO PIU); and (ii) the CDO/PRO, who will be responsible for gender, communication, BCC and community consultations, and will be designated as Gender Officer (GO-PIU). Safeguards and Gender Focal at each PIU will have the overall responsibility of overseeing and coordination and management of all safeguards and gender related tasks and will be supported by Social Safeguards Professional of PMDSC (SSP PMDSC); A total of five such professionals will be appointed; each will cover two PIUs. Social Safeguards Professionals of PMDSC at PIU level will work under the supervision of Social Safeguards Specialist of PMDSC at PMU level for implementation of social safeguard related tasks. SSP PMDSC will support SGF and SO PIU in implementation/updating of resettlement plan/due diligence report, public consultation and disclosure, assessment of entitlement and computation of compensation other than those covered under Right to Fair Compensation and Transparency in Land Acquisition, and Resettlement Act (RFCTLARRA), etc. The SGF and SO PIU will provide inputs to SSGO PMU in implementation of the following key tasks at PIU level. 79. Safeguards Officer at PIU (SO PIU) Social Safeguards Responsibilities: Support the SGF-PIU in the following tasks:

(i) fill up involuntary resettlement/ Indigenous People impact checklist and classify the project;

(ii) conduct census and socio-economic surveys, detailed measurement surveys, and verification surveys of affected persons, conduct consultations with affected persons, finalize list of affected persons prepare/update resettlement plan/DDR/IPP with the assistance of PMDSC, and submit to PMU for review and approval and further submission to ADB;

(iii) inform affected persons on (a) the project cutoff date; (b) public notice for schedule of land acquisition/occupation; (c) entitlement matrix; and (d) compensation packages against different categories of loss, and tentative schedule of land clearing/ acquisition for starts of civil works activities; issue identity cards;

(iv) facilitate and oversee updating of resettlement plans; coordinate valuation of assets, such as land, trees of various species, etc. Based on proper due diligence and assessment, finalize compensation packages;

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(v) facilitate the land acquisition and compensation processes in consultation with the district administration; coordinate, supervise and monitor disbursement of compensation;

(vi) obtain NOCs, land documents, third party certifications as required for the subproject;

(vii) include resettlement plans/IPPs/DDRs in bidding documents and civil works contracts;

(viii) oversee implementation of resettlement plans/DDRs/IPPs by contractors, including compliance with all government rules and regulations, take necessary action for obtaining rights of way;

(ix) oversee resettlement plan/DDR/IPP and maintenance of data for monitoring, by ULBs;

(x) take corrective actions when necessary to ensure no adverse social impacts; (xi) ensure timely report production as required (monthly, quarterly and semi-annual)

social monitoring reports to PMU; (xii) address any grievances brought about through the grievance redress mechanism

in a timely manner as per the resettlement plans/DDRs/IPPs; (xiii) organize an induction course for the training of contractors, preparing them on

resettlement plan/DDR/IPP implementation, social safeguard monitoring requirements related to mitigation measures, and on taking immediate action to remedy unexpected adverse impacts found during implementation;

(xiv) liaise with the District Administration and line departments for dovetailing government's schemes for income generation and development programs for affected persons/indigenous peoples, as and when required; and

(xv) Train designated Customer Service Officer (Customer service, Safeguard and Gender) at the ULB level to implement and monitor safeguard activities.

80. The PMU (and PIUs) will be supported by two institutional consultants under the supervision and control of project director, PMU: (i) the PMDSC will support the PMU and PIUs; and (ii) the ISCBC will support the PMU and PIUs and project ULBs.

81. Project Management Design Supervision Consultants (PMDSC). PMDSC will appoint dedicated experts at PMU and PIU level to carry out all social safeguards related tasks. Social Safeguards Specialist (1 no.) at PMU level (SSS PMU) will guide Social Safeguards Professionals (5 nos.) at PIU level (SSP PIU) for carrying out all social safeguards related tasks. With SSPs support, SSS will assist the SSGO PMU.

82. Social Safeguards Specialist at PMDSC (SSS PMDSC). The specialist will be responsible for carrying out following tasks:

(i) Screen/categorize projects; finalize social safeguards documents, periodic

monitoring reports etc. prepared at PIU level and get ADB’s timely approvals; (ii) resolve any issues, if involved and assist in obtaining all NOCs/permissions for

subproject sites prior to civil works; (iii) guide SSP PIUs in implementation of all social safeguard related tasks including

grievances redressal; (iv) develop periodic data collection/monitoring formats/indicators and guide SSPs and

DCSOs in obtaining the information required for the same; (v) compile monitoring reports received from PIUs and submit to PMU for approval

and onward transmission to ADB;

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(vi) identify any non-compliances and help prepare time-bound corrective action plans, if and as required;

(vii) maintain and update town wise database of resettlement/grievance related issues and inform SSGO PMU for timely actions; and

(viii) support ICSBC in all awareness, training and capacity building activities related to social safeguards.

83. The PMDSC Social Safeguards Specialist (SSS-PMDSC) will assist the SSGO in training, social safeguard supervision, monitoring, record keeping and report preparation activities. Social Safeguards Professionals at PIU level under the guidance of SSS PMDSC will assist PIU SGF. 84. Social Safeguards Professionals at PMDSC (SSPs PMDSC) will be responsible for carrying out following tasks:

(i) based on final designs, conduct census and socioeconomic surveys/verification

surveys/finalization of sites etc. and update resettlement plans/due diligence reports;

(ii) finalize the requirement for NOCs for sub-project sites in each town and assist PIUs with the help of ULB level designated customer service officer (DCSO ULB) in obtaining the same prior to start of civil works;

(iii) assist PIUs and DCSOs ULB in day-to-day implementation of due diligence reports (DDRs)/resettlement plans activities and ensure contractors comply with conditions of resettlement framework/DDRs/resettlement plan;

(iv) take proactive action to anticipate and avoid delays in implementation, and ensure gender equality and social inclusion during implementation;

(v) under the guidance of SSS PMU develop system of indicators to monitor implementation of resettlement activities and ensure corrective actions are undertaken, if and as required;

(vi) obtain resettlement related town level information with the help of DCSOs and field support staff of ISCBC and consolidate them; prepare periodic social safeguard monitoring reports;

(vii) compile all monitoring inputs of ISCBC and PMDSC at PIU level for quarterly progress reports, for onward transmission to PMU and PMDSC at central level;

(viii) assist PIUs in conducting public consultation and disclosure activities related to social safeguards;

(ix) actively participate, assist in resolving all grievance redress activities; and support ISCBC in all training and capacity building activities.

85. Institutional Strengthening Capacity Building Consultants (ISCBC). The ISCBC will provide town-level support staff (1 per town) who will be responsible for overseeing implementation of social safeguards, GESI action plan, BCC, communication and community participation plan at town level. The support staff will also send any field level data and information required including social safeguards monitoring data. 86. Design-build-operate Contractor. The DBO Contractor will have a dedicated Social Supervisor, who will hold a Master's degree in social science and engage with the PIU, ISCBC and PMDSC on social safeguards, health and safety, and core labor standards. The key role of the Contractor's Social Supervisor related to social safeguards will be to:

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(i) Work in close coordination with the PIU, PMDSC and ISCBC engineers and social safeguards personnel to finalize detailed design keeping the safeguard principles adopted for the project in view and assist in assessment of alternatives;

(ii) Ensure that all design-related measures (e.g. special considerations for the vulnerable related to facility locations or design, mitigation measures for affected persons etc.) are integrated into project designs before approval;

(iii) Conduct joint walk-throughs with PIU, design engineers and social safeguards personnel of PMDSC in sites/sections ready for implementation; identify the need for detailed measurement surveys, and support PMDSC to jointly conduct detailed measurement surveys and census surveys to arrive at the final inventory of loss;

(iv) Support project consultants in updating the draft resettlement plan/due diligence report for submission to PIU/PMU and ADB for review and approval;

(v) Ensure strict adherence to agreed impact avoidance and mitigation measures in the resettlement plan/DDR/RIPP during implementation;

(vi) Assist with grievance redressal and ensure recording, reporting and follow-up for resolution of all grievances received; and

(vii) Submit monthly progress reports including safeguards, health and safety and sex-disaggregated data as required for monitoring.

87. Civil works contracts. The resettlement plans /IPPs/RIPPs are to be included in bidding and contract documents and verified by the PIUs and PMU. All contractors will be required to designate a social supervisor to ensure implementation of resettlement plan social safeguard provisions in the agreed resettlement framework for the Project during civil works and O&M, who will also have the responsibility for communication with the public under the guidance of PMU/PIUs and grievance registration. Contractors are to carry out all mitigation and monitoring measures outlined in their contract.

88. The PMU and PIUs will ensure that bidding and contract documents include specific provisions requiring contractors to comply with: (i) all applicable labor laws and core labor standards on (a) prohibition of child labor as defined in national legislation for construction and maintenance activities; (b) equal pay for equal work of equal value regardless of gender, ethnicity, or caste; and (c) elimination of forced labor; and with (ii) the requirement to disseminate information on sexually transmitted diseases, including HIV/AIDS, to employees and local communities surrounding the project sites.

Table 12: Institutional Roles and Responsibilities – Social Safeguards

Activities Agency Responsible Sub-project Initiation Stage Finalization of sites/alignments for sub-projects PIU, PMDSC

Disclosure of proposed sub-project details and land acquisition if any, by issuing Public Notice

PIU in coordination with district administration

Meetings at community/ household level with affected persons

PIU, with PMDSC SSP and ISCBC gender specialist and field level support

Resettlement Plan/DDR/IPP Preparation/Updating Stage Conducting Census of all affected persons PIU District Collector/PMDSC SSP Conducting FGDs/ meetings / workshops during SIA surveys PIU PMDSC SSP Computation of Replacement Values of land/properties proposed for acquisition and for associated assets

District Magistrate/Land Acquisition Officer assisted by PIU

Categorization of affected persons for finalizing entitlements PMU SSGO assisted by PMDSC

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Activities Agency Responsible Formulating compensation and rehabilitation measures PMU SSGO, PIU Conducting discussions/ meetings/ workshops with all affected persons and other stakeholders

PIU, PMDSC SSP, ISCBC field staff

Fixing compensation Valuation Committee/PMU Finalizing entitlements and rehabilitation packages PMU SSGO, PIUs Disclosure of final entitlements and rehabilitation packages PMU SSGO, PIUs Approval of Resettlement Plan ADB Taking possession of land PIUs Resettlement Plan Implementation Stage Implementation of proposed rehabilitation measures PMU, SSGO, PIUs Consultations with affected persons during rehabilitation activities

PIU SSPs

Grievance Redressal CSO at town level, PIU SSP, PMU SSGO

Internal Monitoring PMU SSGO ADB = Asian Development Bank, FGD=focus group discussions, GRC = Grievance Redress Committee, ISCBC=institutional strengthening and capacity building consultant, LA= land acquisition, PIU = project implementation unit, PMDSC=project management design supervision consultants, PMU = project management unit, RP = resettlement plan, SIA=social impact assessment, SSGO = Social Safeguard and Gender Officer; SSP=Social Safeguards Professional. Source: Asian Development Bank. B. Capacity Building

89. The safeguards personnel of the project management design supervision consultants (PMDSC), and other key project related staff of PMU and PIUs, will be oriented and trained by ADB on ADB safeguards policy and the approved project Resettlement Framework; Resettlement Plan preparation and updating process; monitoring, reporting and disclosure requirements, roles of different stakeholders in safeguards implementation and GRM, envisaged consultation and participation process, reporting and monitoring requirements, core labour standards for contractors, handling issues in social inclusion, potential conflict resolution, typical implementation issues, and lessons learnt in safeguards implementation in other ADB funded water supply projects. The key focus area of the training program will be ADB resettlement policy and principles and the training will focus on the differences between the provisions of the ADB policy and GOI/GOMP laws, as the awareness of these differences and the need to follow the provisions of ADB policy, are critical for successful implementation of Resettlement Plan. 90. The PMDSC will be responsible for development of training modules based on a capacity assessment of target participants (Contractor(s), PMDSC field staff, PIU (staff) and for implementation of the training program to build capabilities on safeguard policy (involuntary resettlement and indigenous peoples), planning, mitigation measures, and measures for inclusion in project benefits. The training modules on social safeguards will be part of training programs developed by ISCBC. Basic principles of resettlement planning, avoidance of involuntary resettlement /indigenous people impacts and minimization measures with an emphasis on protection and inclusion of the poor and vulnerable, access to project information and benefits by Affected Persons /poor/vulnerable, grievance redress process and its importance, and monitoring shall be covered in the training modules on social safeguards. Training on involuntary resettlement /indigenous people and gender issues shall not only be given to social safeguards personnel of project consultants, PMU and PIUs but also to design and supervision engineers and contractors’ personnel.

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C. Implementation Schedule

91. All payment of compensation and assistances as per Entitlement Matrix will be completed prior to the start of the civil work at each specific site / stretch. All entitlements are to be paid prior to displacement. Written confirmation is required to be sent by the PMU to ADB stating that all compensation has been paid to affected persons. Construction work can begin only in sites / sections where compensation has been paid. The Resettlement Plan implementation schedule is presented in Table 13.

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Table 13: Implementation Schedule13 Activities 2019 2020 2021 2022 2023 2024 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Approval of Draft Resettlement Plan by ADB and by PD MPUSIP

♦

Disclosure of Resettlement Plan ♦ Distribution of Resettlement Plan and Brochure/PID leaflet

Assigning responsibility to PMU and PIU safeguards Staff

Conduct DMS based on detailed design

Socio-economic survey by PIU/PMDSC and list of affected persons

Issue of identity cards Identify and confirm poor and vulnerable affected persons

Submission of updated Resettlement Plan to ADB and its clearance

♦

Form Grievance Redress Committee

♦

Disburse compensation payment and assistance in stretches ready for implementation

Arrangements for temporary occupation of lands

Rehabilitation of temporarily occupied lands as and when works completed

Handing over of lands to the contractor for construction using sectional approach*

Livelihood and Income Restoration

13 This package is currently in bidding stage. Due to COVID-19, PMU is facing restrictions on movement of people, vehicles and goods. If this situation persists, the subproject may be delayed by 4-6 months. In such a scenario, the resettlement plan implementation schedule will be updated.

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Activities 2019 2020 2021 2022 2023 2024 Disburse livelihood restoration assistance

Capacity Building of PIU field staff and contractors

Internal monitoring ADB = Asian Development Bank, PMDSC = project management, design and supervision consultant, *Note: Handing over of lands will be undertaken in phases. Sites and alignments with no impacts will be handed over first. Any sites and / or alignments assessed to have impacts based on DMS will be handed over only after all compensations have been paid to affected persons.

37

X. MONITORING AND REPORTING

92. Resettlement Plan implementation will be closely monitored to provide an effective basis for assessing resettlement progress and identifying potential difficulties and problems. Monitoring will be undertaken by the SSGO PMU. Monitoring will involve (i) administrative monitoring to ensure that Resettlement Plan implementation is on schedule and any issues that arise during implementation are dealt with in a timely manner; (ii) socio-economic monitoring during and after any resettlement impact utilizing baseline information from the detailed measurement/census/socio-economic survey of Affected Persons ; and overall monitoring. The key monitoring indicators in case of the resettlement plan Rajnagar will be the number of days for which compensation is paid, versus the actual period of disruption of business; whether all vendors could move back to their previous locations, and whether incomes are restored to pre-project level. Monitoring will also ensure that any avoided impacts during construction are carefully documented and reported with photographic evidence and supported with minutes of meetings with persons to whom impacts were avoided. 93. The SSPs PMDSC under guidance of SOGF PIUs will prepare quarterly progress reports and semi-annual social monitoring reports and submit to PMU. The SSGO PMU with support from SSS PMDSC will finalize all periodic reports and submit to ADB for approval. Monitoring reports for project implementation will be submitted on quarterly basis and will include the key information for social safeguards compliance monitoring for the quarter, including the progress of the implementation of resettlement activities and any compliance issues and corrective actions. Quarterly reports for the project will also include the social safeguards quarterly progress report checklist appended to the resettlement framework. Detailed social safeguards monitoring reports will be submitted semi-annually, as per outline provided in the project administration manual and the resettlement framework. These reports will closely follow the involuntary resettlement monitoring indicators agreed at the time of resettlement plan approval. A sample monitoring template is given in Appendix 13.

38 Appendix 1

Details of Sites Identified for Proposed Subproject Components

Component Location Ownership Plot No. (Khasra

No) Land

Available Availability

of land Record

Remarks/ Status of

NOC/ transfer

Proposed Site

Subproject Town Rajnagar

STP and Terminal SPS

Located near Dhandhar Talab / near BSNL exchange/ Pashu Chikitasliya

Revenue Department, GOMP

2100/2 2108

1.020 ha 1.607 ha

Total Area: 2.627 ha

Yes Transfer of land yet to be applied for

LPS LPS-1 (1 MLD) is located near MH-32 at O-6, in Catchment-1 at Jalsena talab LPS-2 (0.85 MLD) is located near MH-183 at O-5, in Catchment-2 at Lakhudi Purva in Ward no. 8, along the road within ROW.

ROW of Nagar Parishad roads, Rajnagar

- - - Exact locations to be dentified during detailed design and DMS. Photographs will be inserted in the updated Resettlement Plan-

-

Appendix 1 39

Component Location Ownership Plot No. (Khasra

No) Land

Available Availability

of land Record

Remarks/ Status of

NOC/ transfer

Proposed Site

Distribution mains (lateral lines)

Roads in the town comes under Nagar Parishad / PWD

Public Land-road belongs to either ULB or PWD

- - - Under the possession of Nagar Parishad, NOC required for PWD roads

All Rising and Pumping mains

Crossing of PWD road and laying of pipe within the RoW

Public Land-road belongs to either ULB or PWD

- - - NOC to be obtained from PWD

40 Appendix 2

Certification by CMO-Rajnagar Confirming Land Ownership

Appendix 3 41

Land Records

Sewage Treatment Plant and Sewage Pumping Station at Rajnagar Revenue Map of Rajnagar (where proposed land for STP and SPS is located)

2100/2 - 1.020 ha 2108 - 1.607 ha Total Area: 2.627 ha

42 Appendix 4

Involuntary Resettlement and Indigenous Peoples Impacts Sl. No.

Subproject Component Capacity Unit Details Involuntary Resettlement

Impact Indigenous Peoples

Impact 1 STP and SPS

2.82 MLD 1 Sequential Batch

Reactor (SBR) technology

No land acquisition or involuntary resettlement impact anticipated

No impact related to indigenous peoples anticipated.

2 LPS 1MLD and 0.85 MLD

2 Roadside Lift manholes

No land acquisition or involuntary resettlement impact anticipated

No impact related to indigenous peoples anticipated.

3 Distribution mains (lateral lines)

- - 150-350 mm dia Loss of livelihood (temporary) reported of one non-titleholder.

No impact related to indigenous peoples anticipated.

4 All Rising and Pumping mains

- - DWC HDPE (SN 8 class) upto 400 mm and 500 mm dia onwards RCC

Loss of livelihood (temporary) reported of 37 non-titleholders.

No impact related to indigenous peoples anticipated.

5 Repair of existing drain and construction of new drain along the road-No land acquisition is required

- - - No land acquisition or involuntary resettlement impact anticipated

No impact related to indigenous peoples anticipated.

Appendix 5 43

Socio-economic Profile of Affected Persons – Rajnagar Sl. No

Catchment Numb

er

Manhole No.

Location Side Ownership

Name of Affected Persons

Social Category

Vulnerability14

Typology of

Structure

Type of Busines

s

Daily Incom

e in INR

Photo of Affected Persons / Remarks

1 1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Shamsher/Usman

Muslim-OBC

- Rehri (mobile vendor on wheels)

Fruit 300

2 1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Ms Mumtaz Begim / Makbool

Muslim-OBC

Below poverty line

Bamboo Box

make up item mainly bangles

200

3 1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Mehboob/Usman

Muslim-General

Below poverty line

Rehri mobile vendor on wheels

Fruit 250

4 1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Shiekh Salim/Jumman

Muslim-General

Below poverty line

Rehri mobile vendor on wheels

Fruit 200

14 Below poverty line households in Madhya Pradesh are the households who earn INR 897 or less per capita per month at 2011-12 prices. This has been

estimated at INR 1,430 per capita per month for 2020-21 after adjusting for inflation. http://mohua.gov.in/pdf/5c80e2225a124Handbook%20of%20Urban%20Statistics%202019.pdf

44 Appendix 5

Sl. No

Catchment Numb

er

Manhole No.

Location Side Ownership

Name of Affected Persons

Social Category

Vulnerability14

Typology of

Structure

Type of Busines

s

Daily Incom

e in INR

Photo of Affected Persons / Remarks

5 1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Ms. Madina/Late Rahim

Muslim-General

Below poverty line

Rehri mobile vendor on wheels

Fruit 150

6 1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Roor Singh Rai/Durga Prasad

Scheduled caste

Scheduled caste

Rehri mobile vendor on wheels

Fruit 300

7 1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Rakesh Rai/Nandu Rai

Scheduled caste

Scheduled caste

Wooden Box

Snacks 200

8 1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Bachhu Raikwar/Dibbi

OBC OBC NA

Closed since last six months

9 1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Ghayan Chander/Sri Prasad Tiwari

Hindu-General

Below poverty line

Tin shed Belt/Watch

100

Appendix 5 45

Sl. No

Catchment Numb

er

Manhole No.

Location Side Ownership

Name of Affected Persons

Social Category

Vulnerability14

Typology of

Structure

Type of Busines

s

Daily Incom

e in INR

Photo of Affected Persons / Remarks

10

1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Shiv Charan Gupta/Bhagwati

Hindu-General

Below poverty line

Tin shed Readymade garments

150

11

1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Gokul Prasad Sahni/Manm Lal

Hindu-General

Below poverty line

Wooden Box

General Item

300

12

1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Ms. Zohra Khatun/Shakoor

Muslim-General

Below poverty line

Tin shed General Item

200

13

1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Mukandi Lal Saini/Halku Soni

Hindu-OBC

Below poverty line

Tin shed Tea Stall 300

14

1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Vinod Kumar Pushpak/Shri Ram Bihari

Hindu-OBC

Below poverty line

Tin shed General Item

250

46 Appendix 5

Sl. No

Catchment Numb

er

Manhole No.

Location Side Ownership

Name of Affected Persons

Social Category

Vulnerability14

Typology of

Structure

Type of Busines

s

Daily Incom

e in INR

Photo of Affected Persons / Remarks

15

1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Daya Ram Yadav/Bhagwan Das

Hindu-General

Below poverty line

Rehri mobile vendor on wheels

Snacks 400

16

1 Alignment not marked on network design, missing area

Bus Stand, Govt Uchhtar Madaymik Vidaylaya

LHS Non-titleholder

Mohd Islam/Mohd Baksh

Muslim-OBC

Below poverty line

Rehri mobile vendor on wheels

Fruit 250

17

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Mohan Lal/Chura Mal

Scheduled caste

Below poverty line, Scheduled caste

Wooden Box

Pan Shop 200

18

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Viren Aggrawal alias Munna

Hindu-General

Disable Wooden Box

General Item

300

Found closed

19

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Managal Yadav/Gaya Prasada

Hindu-General

Below poverty line

Wooden Box

Snacks 200

Appendix 5 47

Sl. No

Catchment Numb

er

Manhole No.

Location Side Ownership

Name of Affected Persons

Social Category

Vulnerability14

Typology of

Structure

Type of Busines

s

Daily Incom

e in INR

Photo of Affected Persons / Remarks

20

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Narmada Prasad Singh/Shri Payaza Lala Singh

Hindu-OBC

Below poverty line

Wooden Box

Saloon 250

21

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Ms Shimla/Radha Charan

Hindu-General

- Wooden Box

Snacks 150

22

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Shiekh Salim/Mohammad

Muslim-General

Below poverty line

Tin shed Fruit 200

23

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Ms. Babau Bai/Late Lachhu

Hindu-OBC

Below poverty line

Wooden Box

Tea Stall 200

24

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Ram Kishan Kushwaha/Hira Lal

Hindu-OBC

Below poverty line

Wooden Box

Pan Shop 100

48 Appendix 5

Sl. No

Catchment Numb

er

Manhole No.

Location Side Ownership

Name of Affected Persons

Social Category

Vulnerability14

Typology of

Structure

Type of Busines

s

Daily Incom

e in INR

Photo of Affected Persons / Remarks

25

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Golu Kushwaha/Hira Lal

Hindu-OBC

Below poverty line

Wooden Box

Fruit 200

26

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Rajinder Prasad/Shankar

Hindu-General

Below poverty line

Tin shed Snacks 150

27

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Bhetu Yadav/Param Lal

Hindu-OBC

Below poverty line

Tin shed Snacks 150

Found closed

28

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Jagdish Raikwar/Gulley

Hindu-OBC

Below poverty line

Wooden Box

Tea Stall 500

29

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Zalim Kushwaha/Laxmi

Hindu-OBC

Below poverty line

Wooden Box

Snacks 200

Found closed

Appendix 5 49

Sl. No

Catchment Numb

er

Manhole No.

Location Side Ownership

Name of Affected Persons

Social Category

Vulnerability14

Typology of

Structure

Type of Busines

s

Daily Incom

e in INR

Photo of Affected Persons / Remarks

30

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Narinder Sen/Jugal

Hindu-OBC

Below poverty line

Tin shed Saloon 250

31

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Parushotam/Jugal

Hindu-OBC

- Wooden Box

Cloth Merchant

400

Found closed

32

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Pappu Chaurasiya/Bhawani singh

Hindu-OBC

Below poverty line

Wooden Box

Pan Shop 150

33

1 Alignment not marked on network design, missing area

Bus Stand, Opposite Govt. Hospital

LHS Non-titleholder

Munna Lal Gupta/Mati Lal

Hindu-General

Below poverty line

Tin shed Readymade garments

500

34

1 Alignment not marked on network design, missing area

Bus Stand, Outside Govt Uchhtar Madamik School

RHS Non-titleholder

Ms Ram Payari Kushwaha/Kallu

Hindu-OBC

- No structure

Vegetables

250

50 Appendix 5

Sl. No

Catchment Numb

er

Manhole No.

Location Side Ownership

Name of Affected Persons

Social Category

Vulnerability14

Typology of

Structure

Type of Busines

s

Daily Incom

e in INR

Photo of Affected Persons / Remarks

35

1 Alignment not marked on network design, missing area

Bus Stand, Outside Govt Uchhtar Madamik School

RHS Non-titleholder

Jeetu Ahirwar/Lachhu

Scheduled caste

Below poverty line, Scheduled caste

No structure

Cobler 100

36

1 Alignment not marked on network design, missing area

Bus Stand, Outside Govt Uchhtar Madamik School

RHS Non-titleholder

Kalkedin Ahirwar/Kanahiya

Scheduled caste

Below poverty line, Scheduled caste

No structure

Cobler 150

37

1 Alignment not marked on network design, missing area

Bus Stand, Outside Govt Uchhtar Madamik School

RHS Titleholder

Surinder Jain/Munna Lal ji

Hindu-General

- Pucca Shop (encroached part is temporary fencing)

Sweets 500

Appendix 6 51

Summary of Consultations

S.N. Location Participants

(M/F) Topics Discussed Issues Raised and Key Mitigation Measures 1 Office of

the Nagar Parishad, Rajnagar

Elected representatives locally called Ward Parshad and ULB Officials (Female-0 and Male-9)

i) Prevailing status of sewage ii) Need of the Subproject iii) Briefing on subproject

objectives iv) Potential positive and

negative impacts due to project implementation

v) If impact on livelihood. vi) Inconvenience to public

Willingness to pay

i) Elected representative/ local inhabitants have shown their willingness to support / agreed to take the subproject.

ii) Why treat sewage water- as it pollutes fresh water from lakes, rivers and the ground water table, so it must be treated.

iii) What are the common methods for sewage treatment and what type of technology is proposed.

iv) Temporary impacts: possible interruption in commercial activity, breakage of other utility line, safety for pedestrian etc.

v) Improvement in environment, health and hygiene etc. vi) Suggested if noticed during construction, then should be

compensated as per Resettlement Framework. vii) Public notice to be circulated, construction should be completed in

the given time, debris, viii) During excavation for dust and traffic management assurance given

to the business community ix) Shown their interest to pay tariff and full participation to motivate

others 2 Ward No. 1

and 2, Rajnagar on 7th June 2017

Local Inhabitants (Female-7 and Male-10)

i) Prevailing status of sewage ii) Need of the Subproject iii) Briefing on subproject

objectives iv) Potential positive and

negative impacts due to project implementation

v) If impact on livelihood. vi) Inconvenience to public Willingness to pay

i) Local inhabitants have shown their willingness to support / welcome the subproject.

ii) What are the common methods for sewage treatment and what type of technology is proposed.

iii) Temporary impacts: possible interruption in commercial activity, breakage of other utility line, safety for pedestrian etc.

iv) Improvement in environment, health and hygiene etc. v) Suggested if noticed during construction, then should be

compensated as per Resettlement Framework. vi) Public notice to be circulated, construction should be completed in

the given time, debris vii) Shown their interest to pay low tariff and full participation to motivate

others. 3 Ward No. 2

and 3, Rajnagar on 7th June 2017

Local Elected Representative (Ward Parshad) and Local Inhabitants

i) Prevailing status of sewage ii) Need of the Subproject iii) Briefing on subproject

objectives iv) Potential positive and

i) Local inhabitants have shown their willingness to support / welcome the subproject.

ii) What are the common methods for sewage treatment and what type of technology is proposed.

iii) Temporary impacts: possible interruption in commercial activity,

52 Appendix 6

S.N. Location Participants

(M/F) Topics Discussed Issues Raised and Key Mitigation Measures (Female-12 and Male-25)

negative impacts due to project implementation

v) If impact on livelihood. vi) Inconvenience to public

Willingness to pay

breakage of other utility line, safety for pedestrian etc. iv) Improvement in environment, health and hygiene etc. v) Suggested if noticed during construction, then should be

compensated as per Resettlement Framework. vi) Public notice to be circulated, construction should be completed in

the given time, debris vii) Shown their interest to pay low tariff and full participation to motivate

others. 4 Office of

the Nagar Parishad, Rajnagar on 31st October 2017

Elected representatives locally called Ward Parshad and (Female-02 and Male-06)

i) Need of the Subproject ii) Existing sewerage and storm

water drainage system iii) Briefing on subproject

objectives iv) Potential positive and

negative impacts due to project implementation

v) If impact on livelihood. vi) Inconvenience to public

Willingness to pay

i) Elected representative has shown their willingness to support / agreed to take the subproject.

ii) A good number of the households have septic tank in the house. iii) Sewage water pollutes our water bodies and the ground water table,

so it must be treated. iv) Temporary impacts: possible interruption in commercial activity,

breakage of other utility line, safety for pedestrian etc. v) Improvement in environment, health and hygiene etc. vi) Suggested if noticed during construction, then should be

compensated as per Resettlement Framework. vii) Public notice to be circulated, construction should be completed in

the given time, debris viii) Complete the excavated section than move next ix) Shown their interest to pay tariff and full participation to motivate

others 5 Meeting

hall of prominent person of Rajnagar on 31st October 2017

Local traders/Businessman (Female-0 and Male-14)

i) Briefing on subproject objectives

ii) Need of the Subproject iii) Potential positive and

negative impacts due to project implementation

iv) If impact on livelihood. v) Inconvenience to public vi) Willingness to pay

i) Business community welcome the subproject and has shown their willingness to support / agreed to take the subproject.

ii) Sewage water pollutes our water bodies and the ground water table, so it must be treated.

iii) Temporary impacts: possible interruption in commercial activity, breakage of other utility line, safety for pedestrian etc.

iv) Improvement in environment, health and hygiene etc. v) Suggested that a prior notice and verbal discussion with local trader

is required before and during construction vi) If there is negative impact than should be compensated as per

Resettlement Framework. vii) Public notice to be circulated, construction activities must be done

during night and try to complete the works in time

Appendix 6 53

S.N. Location Participants

(M/F) Topics Discussed Issues Raised and Key Mitigation Measures viii) Complete the excavated section than move next ix) Shown their interest to pay tariff and full participation to motivate

others 6 Office of

the Nagar Parishad, Rajnagar on 31st October 2017

Staff of office of the ULB-Rajnagar (Female-02 and Male-06)

i) Need of the Subproject ii) Existing sewerage and storm

water drainage system iii) Briefing on subproject

objectives iv) Potential positive and

negative impacts due to project implementation

v) Inconvenience to public

i) All have shown their willingness to support / agreed to take the subproject.

ii) Sewage water pollutes our water bodies and the ground water table, so it must be treated.

iii) Improvement in environment, health and hygiene etc. iv) Suggested if noticed during construction, then should be

compensated as per Resettlement Framework. v) Public notice to be circulated, construction should be completed in

the given time, debris

54 Appendix 7

Photographs and List of Participants (Read this in reference with Appendix 8)

Consultation 1: 1st Consultation with Ward Councilor (Parshad), Rajnagar

Appendix 7 55

Consultation 2: with Inhabitant of Ward No. 1 and 2, Rajnagar on 7th June 2017

56 Appendix 7

Consultation 3: with Inhabitant of Ward No. 2, Rajnagar on 7th June 2017

Appendix 7 57

Consultation 4: 2nd Consultation with Ward Parshad and Chairman, Rajnagar on 31st October 2017

58 Appendix 7

Consultation 5 with Business Community, Rajnagar on 31st October 2017

Appendix 7 59

Consultation 6: with staff of office of the CMO-Rajnagar on 31st October 2017

60 Appendix 7

On the Spot Consultations

Appendix 8 61

Press Coverage of Consultation Meeting on Proposed SSW Improvement Subproject Press coverage in the leading newspaper namely Rajasthan Patrika about meeting with

Chairman and Ward Parshad (Councillor)

62 Appendix 9

Google Earth Map depicting Location of Proposed Subproject Components

Proposed Location of STP/SPS in Rajnagar

Appendix 10 63

Schematic Diagrams of Proposed Subproject Components

Proposed Sewerage Network for Rajnagar

64 Appendix 10

Proposed Storm Water Drainage Network for Rajnagar

Appendix 11 65

Photographs depicting Status of Existing Infrastructure at Rajnagar: Mud House at Rajnagar: Missing cross drainage with

temporary drain cut by local residents

at Rajnagar: Covered drainage with direct discharge from toilets and outfall drain

at Rajnagar: Reasonably well constructed and maintained drainage

at Rajnagar: Grey water and septic tank discharges into storm water drainage

66 Appendix 11

at Rajnagar: New extension areas with no drainage

at Rajnagar: View of a narrow, residential lane

Photographs of the Market Area at Rajnagar

Appendix 12 67

Sample Grievance Registration Form (to be available in Hindi and English)

The Project welcomes complaints, suggestions, queries and comments regarding project implementation. We encourage persons with grievance to provide their name and contact information to enable us to get in touch with you for clarification and feedback. Should you choose to include your personal details but want that information to remain confidential, please inform us by writing/typing *(CONFIDENTIAL)* above your name. Thank you.

Date Place of registration

Contact Information/Personal Details Name Gender * Male

* Female Age

Home Address Place Phone no. E-mail Complaint/Suggestion/Comment/Question Please provide the details (who, what, where and how) of your grievance below:

How do you want us to reach you for feedback or update on your comment/grievance?

FOR OFFICIAL USE ONLY Registered by: (Name of Official registering grievance)

Mode of communication: Note/Letter Email Verbal/Telephonic Reviewed by: (Names/Positions of Official(s) reviewing grievance)

Action Taken:

Whether Action Taken Disclosed: Yes No

Means of Disclosure:

68 Appendix 13

Sample Monitoring Template

A semi-annual monitoring report shall be prepared on Resettlement Plan implementation and submitted to ADB by the PMC. It will include: (1) the list of Affected Persons , with compensation, if any due to each and details of compensation paid with signed receipts annexed to the report, socio-economic status and satisfaction levels of Affected Persons with the Resettlement Plan implementation process, compensation and mitigation measures; (2) the list of vulnerable Affected Persons and additional compensation / special protection measures planned/implemented for them (e.g. assistance to obtain project construction related jobs); socio-economic status and satisfaction levels of Affected Persons with the Resettlement Plan implementation process, compensation and mitigation measures; (3) list of roads for closure and actions planned / taken to minimize disturbance; (4) details of consultations held with Affected Persons (with number of participants by gender, issues raised, conclusion / agreement reached, actions required/taken; (5) details of grievances registered, redressed, outstanding complaints, minutes of GRM meetings held; (6) details of information disclosure and awareness generation activities, levels of awareness among target population and behavior change, if any; and (7) any other relevant information showing Resettlement Plan implementation progress. The following checklist may be used for overall monitoring of Resettlement Plan implementation.

S. N.

Resettlement Plan Activities Completed

Y/N Remarks

A. Pre-Construction Activities and Resettlement Plan Activities 1 Approval of final Resettlement Plan by ADB prior to contract award 2 Disclosure of final Resettlement Plan on ADB and Executing Agency

3 Circulation of summary Resettlement Plan in two local languages to all

B. Resettlement Plan Implementation 1 Apex Grievance Redress Committee established 2 Entitlements and grievance redress procedure disclosed 3 Finalization of list of Affected Persons, vulnerable Affected Persons and

4 Finalization of list of roads for full or partial closure; mitigation measures proposed and implemented (with photographic documentation)

5 Affected persons received entitlements as per EM in Resettlement Plan 6 Payment of compensation, allowances and assistance (No. of Affected

7 Additional assistance (project-related construction jobs, if willing and able) for vulnerable households given (No. of vulnerable Affected Persons

8 Grievances No. of grievances registered No. of grievances redressed Outstanding complaints Disclosure of grievance redress statistics

9 Consultation, participation and disclosure as per Plan C. Monitoring 10 Survey on satisfaction levels of Affected Persons with Resettlement Plan

D. Labor 11 Implementation of all statutory provisions on labor like health, safety,

welfare, sanitation, and working conditions by Contractors. Ensuring no child labour used

12 Equal pay for equal work for men and women NOTE: Where applicable, the information provided in the table should be supported by detailed explanatory report, receipts and other details.

Appendix 14 69

Salient Features of Proposed Subproject Components Sector Sewerage System

Existing Situation

Length of Sewerage Network (km) Not available

Sewerage System Septic tanks and Soak pits

Proposed system Conventional Sewerage system

Length of Total Sewerage Network (km) 18.16 km

Catchments wise flows (Intermediate/Ultimate sewage flows)

Catchment 1 – 1.43 / 1.78 MLD

Catchment 2 – 0.83 / 1.04 MLD Proposed Dia. (Range), (mm) 150 to 450mm dia.

Material of Pipe for Gravity sewers DWC HDPE (SN 8 class) up to 315mm dia. And 400mm dia. Onwards DI (K7 class)

Material of Pipe for Pumping Main DI (K9 class)

No. of House Sewer Connections, (No’s) 3000 Nos.

No. of proposed sewer manholes 1031 Nos.

No. of proposed house connection chambers 3000 Nos.

Maximum depth of sewer from ground level (m) catchment wise

Catchment 1 – 4.63m

Catchment 2 – 3.39m

Septic Tank for Communities for Village area

3 nos. for 100 users

2 nos. for 200 users

4 nos. for 300 users

Capacity of TSPS 2.82 MLD

Pumping Main Length 50m

Purpose of TSPS To pump sewage flow from sewer network to STP

Capacity of LPS LPS 1 – 1.00 MLD (Catchment 1)

LPS 2 - 0.85 MLD (Catchment 2)

Capacity and Location of STPs 2.82 MLD Capacity STP near BSN Exchange

Flow to STP-1 from Catchment Catchment 1 and 2

Proposed Treatment Technology -STP Sequencing Batch Reactor (SBR)

Disposal Point To nearby Lake (Dhandhar)

Sector Storm water drainage System

70 Appendix 14

New RCC Drains for storm water (km) 15.84 km

Existing storm water drains (km) 26.30 km

Size of drain (mm x mm) 450mm x 450mm

No. of proposed RCC culverts 6 nos.

No. of proposed RCC Slab Puliya 26 nos.

Lake improvement work proposed

• Desilting of lakes • Improvement to overflow weir • Fencing all around lake • Trash screen at inlet point with

platform for cleaning and removal of floating matters

Source: DPR.