3.2 Online services and employment

By: Momina

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General Unemployment

Repetitiveness and accuracy

Time and automation

Introduction to Online Services

Bank Workers

Shop Workers

New Employment Opportunities

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Introduction of online services

• It has had 2 major effects:

1. Some staff have lost their jobs

2. Increase in the demand of workers in the technical aspects of work

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General Unemployment

Example:

1- Car workers loose their jobs at car manufacturing companies. This is because robots have been introduced.

2- Jobs done be clerical workers have been replaced by computers like the calculation of a payroll

What is the main reason behind all of this advancement

Costs.

Other reasons include:- Repetitiveness and accuracy- Time and automation

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Repetitiveness and Accuracy

Why are robots used?

They are able to perform tasks in the same way with the same degree of accuracy every time. For example in :– Car assembly– Some aspects of shopping and banking– Industries :

• Small robots: required for fine detailed tasks• Large robots: required to pick up heavy objects.

Where else can robots work?

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Robots (continuation)

• They can also be used in conditions where it is unfavourable for humans to work it; for example:– Bomb disposal– Working in space– Underwater– Sewers– mines

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Time and Automation

Example:

Production of workers’ payroll

What used to happen?- Number of hours people worked and their rate

of pay was written down manually- Wages were worked out using calculators- Results of calculations then typed out

manually.

What happens now?

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What happens now?

• A computer can be used to carry out the whole process

• Only manual input required: type up the details of each worker

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Bank Workers• A lot of bank cashiers are now no longer needed.

They have been replaced with the use of ATM machines and online banking.

• This means that a reduced amount of bank cashiers are required

• The number of cheques being used is also dropping because people are able to pay directly from one account to another with online banking.

• This means that a reduced amount of cheque processing centres are required

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Shop Workers

• Online shopping now means that a fewer amount of workers are required. The amount of shop assistants has decreased.

• Due to the introduction of EPOS terminals fewer staff are required to organise stock control. (Barcode readers used to input product data)

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New Employment Opportunities

Systems Analysts: analyse the existing system and recommending the design and implementation of new systems.

Computer Programmers: need to write the code for the new systems

Web designers and Authors: creation of a website for an organisation.

Computer Technicians: install and service computer hardware.

Help desk: These are people who can be contacted when people have a problem with their system.

Call Centres: Places where you can call if you have a problem