302. behavioral implementation & leadership
TRANSCRIPT
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Implementing Strategies
Activating Strategies.
StructuresDesign & Change.
Behavioral Implementation.
Functional & Operational
Implementation.
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After nearly 45 years, the theory of business
strategy is well developed and widelydisseminated. Yet, the Business world remains
littered with examples of bad strategies. What
makes CEOs back them? Flawed analysis,
excessive ambitions, greed and other possible
cause
Rather there is one contributing factor that affects
every strategist:
THE HUMAN BRAIN
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OrganizationalLeadership
Organizational Leadership Involves:
The ability to anticipate, envision, maintainflexibility and empower others to create strategic
change
Multi-functional work that involves workingthrough others
Consideration of the entire enterprise ratherthan just a sub-unit
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The ability to influence those with whom you work
within your organization to voluntarily make
decisions on a day-to-day basis
The result is that the long-term viability of the
organization will be enhanced while, at the
same time, the short-term financial stability ofthe organization will be maintained
Organizational Leadership
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Organizational Leadership Presumes:
An ability to influence co-workers
Leader understands the emergent strategy process
Visionary leadership entails many characteristics, such asa willingness to take risks
Managerial leadership entails many characteristics, like anintended rational way of looking at the world
Visionary leadership & managerial leadership can co-exist
That strategic leadership synergistically combines visionaryleadership and managerial leadership
A faith in their ability to change their firms in a waythat the environment they operate in will change
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Want stability & to
preserve the
existing order
Guide without astrategic vision.Constrained by values& by using explicitknowledge
Guideknowledgecreationbyencouraging contradictorycapabilities (e.g. individual,
group, and organizational tacit &explicit knowledge)
Are comfortablehandling Short-term day-to-dayactivities
Managerial Leaders, StrategicLeaders, VisionaryLeaders
Define boundaries by useof metaphors, analogies &
models to allow for a mix ofcontradictory concepts
Want stability & to
preserve the
existing order
Guide without astrategic vision.Constrained by values& by using explicitknowledge
Are comfortablehandling Short-term day-to-dayactivities
Want stability & to
preserve the
existing order
Guide without astrategic vision.Constrained by values& by using explicitknowledge
Are comfortablehandling Short-term day-to-dayactivities
Manage the paradox created by
use of managerial & visionaryleadership models
Control by social-ization & sharingcommon norms,values & beliefs
Are not dependent onthe organisation fortheir sense of who they
are
Are future-orientedconcerned with risk-
taking
Control by social-ization & sharingcommon norms,values & beliefs
Are future-orientedconcerned with risk-
taking
Are not dependent onthe organisation fortheir sense of who they
are
Control by social-ization & sharingcommon norms,values & beliefs
Are future-orientedconcerned with risk-
taking
Are not dependent onthe organisation fortheir sense of who they
are
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Role of the CEO
Provide Executive Leadership & Strategic Vision
Manage the Strategic planning process
Articulating a Strategic Vision
CEO presents a role model
Communicating performance standards &
Implementing them
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Determines
StrategicDirection
Developing a long-term vision of thefirms Strategic Intent
Exploits & Maintains
Core Competencies
Leaders must ensure that the firms core
competencies are emphasized instrategic implementation efforts
DevelopsHuman
Capital
No strategy can be effective unless thefirm is able to develop & retain good
staff to carry it out
Sustains an EffectiveOrganizational Culture
Leaders play a critical role in shaping
and reinforcing the firms culture
Determines
StrategicDirection
Exploits &
Maintains CoreCompetencies
DevelopsHuman
Capital
Sustains anEffective
Organizational Culture
Effective Organizational Leadership
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Level 5 LeadershipJim Collins
Level 1
Highly Capable Individuals (Contribution by Competencies)
Level 2
Contributing Team Member (Contribute to Group Goals)
Level 3
Competent Manager (Organizing People & Resources to Goals)
Level 4
Effective Leader (Vision + Commitment + High Perf. Std.)
Level 5
Executive (Personal Humility + Professional Will)
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Jack Welch
on
Leadership
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Authenticity
Ability to see around Corners
Strong penchant to surround themselves with
people better and smarter than they are.
Heavy-Duty Resilience
Characteristics of a Leader
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The problem is worse than it appears There are no secrets in the world, and everyone will
eventually find out everything You and your organization's handling of the crisis will
be portrayed in the worst possible light
There will be changes in processes and staffing. Almost
no crisis ends without blood on the floor
The organization will survive, ultimately stronger for
what happened
Assumptions for a Leader
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Leaders relentlessly upgrade their team, using everyencounter as an opportunity to: Evaluate (Right Manon Right Job)
Leaders make sure people not only see the vision, butlive and breathe it
Leaders exude positive energy and optimism Leaders establish trust with candor, transparency and
credit Leaders have the courage to make unpopular decisions
and gut calls Leaders inspire risk-taking and learning by setting the
example
Leaders celebrate
LeadershipSetting an Example
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Top Management
Managing the Company:
Running the company as a whole rather than onesegment
Guidance, Motivation & overall control
Setting Competitive Strategy Establishing Major Policy:
Calls for Broad Judgment
All Possible Trade offsAffecting the entire company
Long Range Planning & Timing:
Timing & Magnitude of Future actions
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Top Management
Changing Organization Structure:
Reorganization as per the environmental demands
Selecting Key Personnel:
Identifying & recruiting key personnel
Success or Failure of any Strategy
Approving Large Expenditures & Contracts
Specific Location, Capacity, Capital Allocation
Negotiating Mergers & Major Agreements:
Complex Matters involving Top Management
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Top Management
Officially Representing the Company
Approving Annual Budgets
Financial Aspects of the company
Integration of Short run & Long run plans
Coordinating & Controlling
Guiding Influence on current activities
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Culture Defined
Organizational culture is the underlying
values, beliefs, and principles that serve as the
foundation for an organizations managementsystem.
In addition, it includes the management
practices and behaviors that exemplify and
reinforce these basic principles
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Organizational Culture
A pattern of basic assumptions - invented,discovered, or developed by a given group as it
learns to cope with its problems of external
adaptation and internal integration That has worked well enough to be considered
valid and, therefore, to be taught to new
members as the correct way to perceive, think,
and feel in relation to those problems (Schien,
1985)
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Organizational Culture
Once established it may be resistant to change
Nurtured and sustained through hiring practices
Socialization of new hires
Organizational culture largely dictates issues like:
Formalization of rules
People/team orientation
Task orientation
Work hours and dedication to the company
Dress code
Ethical standards
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Functions of Organizational Culture
Culture is the social glue that helps hold an
organization together by providing standards for
what employees say or do.
Culture provides boundary-defining roles.
Culture conveys a sense of identity for organization
members
It serves as a sense-making and control
mechanism that guides and shapes the attitudes and
behavior of employees
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Significant Components of Culture
Relationships
Language and communication
Institutional and legal systems
Values and value systems
Time orientations Mindsets or world views
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Strategy- Culture Connection
Link Changes toMission and
Organizational
Norms
Manage Around
CultureSynergistic
ReformulateStrategyMany
Few
High Low
Changesin
Organiz
ationFactors
Potential Compatibility of Changeswith Existing Culture