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    Environmental Scanning & MonitoringTechniques

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    Environmental Scanning &

    MonitoringEnvironmental scanning is a concept from businessmanagement by which businesses gather information from the

    environment, to better achieve a sustainable competitiveadvantage.

    To sustain competitive advantage the company must also

    respond to the information gathered from environmental scanning by altering its strategies andplans when the needarises.

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    Environmental Scanning & Monitoring-

    Techniques

    SWOT

    Industry Analysis

    Techniques

    Competitor Analysis

    PEST QUEST

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    SWOT(Strength-Weakness-Opportunity-Threat)

    Identification of threats and Opportunities inthe environment (External) andstrengths and

    Weaknesses of the firm (Internal) is thecornerstone of business policy formulation; itis these factors which determine the course of

    action to ensure the survival and growth of thefirm.

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    SWOT Analysis

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    The SWOT analysis is an extremely useful tool for understanding and decision-making for all sorts of situationsin business and organizations. SWOT is an acronym for Strengths, Weaknesses, Opportunities, Threats.

    SWOT analysis came from the research conducted at Stanford Research Institute from 1960-1970. The backgroundto SWOT stemmed from the need to find out why corporate

    planning failed. The research was funded by the fortune 500companies to find out what could be done about this failure.The Research Team were Marion Dosher, Dr Otis Benepe,Albert Humphrey, Robert Stewart, Birger Lie.

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    SWOT: Studying Internal & External

    Environment

    The aim of any SWOT analysis is to identify the key

    internal and external factors that are important to

    achieving the objective. SWOT analysis groups key

    pieces of information into two main categories:

    Internal factors The strengths and

    weaknesses internal to the organization.External factors The opportunities and

    threats presented by the external environment.

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    Examples of SWOTs

    Strengths and Weaknesses Resources: financial, intellectual, location

    Cost advantages from proprietary know-how

    Creativity / ability to develop new products

    Valuable intangible assets: intellectual capital

    Competitive capabilities

    Big campus selection

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    Opportunities and Threats

    Takeovers Market Trends

    Economic condition

    Mergers

    Joint ventures

    Strategic alliances

    Expectations of stakeholders

    Technology

    Public expectations

    Competitors and competitive actions Poor Public Relations Development

    Criticism (Editorial)

    Global Markets

    Environmental conditions

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    Uses of SWOT Analysis

    Corporate planning

    Set objectives defining what the organisation is intending todo

    Environmental scanning Internal appraisals of the organisations SWOT, this needs to include

    an assessment of the present situation as well as a portfolio ofproducts/services and an analysis of the product/service life cycle

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    Analysis of existing strategies, this should determine

    relevance from the results of an internal/externalappraisal. This may include gap analysis (compare itsactual performance with its potential performance whichwill look at environmental factors)

    Strategic Issues defined key factors in the developmentof a corporate plan which needs to be addressed by theorganisation

    Develop new/revised strategies revised analysis ofstrategic issues may mean the objectives need to change

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    Establish critical success factors the achievement ofobjectives and strategy implementation

    Preparation of operational, resource, projects plans for

    strategy implementation

    Monitoring results mapping against plans, taking

    corrective action which may mean amending

    objectives/strategies.

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    Also;

    Use SWOT analysis for business planning,

    strategic planning, competitor evaluation,

    marketing, business and productdevelopment and research reports.

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    PEST Analysis

    A scan of the external macro-environment in which the firm

    operates can be expressed in terms of the following factors:

    Political

    Economic

    Social

    Technological

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    The acronym PEST (or sometimes rearranged as "STEP") is used to

    describe a framework for the analysis of these macroenvironmental

    factors. A PEST analysis fits into an overall environmental scan asshown in the following diagram:

    Environmental Scan

    / \

    External Analysis Internal Analysis

    / \

    Macroenvironment

    Microenvironment

    |

    P.E.S.T.

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    Political Factors

    Political factors include government regulationsand legal issues and define both formal and

    informal rules under which the firm must operate.

    Some examples include:tax policy

    employment laws

    environmental regulations

    trade restrictions and tariffs

    political stability

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    Economic Factors

    Economic factors affect the purchasing power of potential

    customers and the firm's cost of capital. The following are

    examples of factors in the macroeconomy:

    economic growth

    interest rates

    exchange rates

    inflation rate

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    Social Factors

    Social factors include the demographic and cultural

    aspects of the external macroenvironment. These

    factors affect customer needs and the size of potential

    markets. Some social factors include:health consciousness

    population growth rate

    age distribution

    career attitudesemphasis on safety

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    Technological FactorsTechnological factors can lower barriers to entry, reduce

    minimum efficient production levels, and influence

    outsourcing decisions. Some technological factors include:

    R&D activity

    automation

    technology incentives

    rate of technological change

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    Industry Analysis

    An industry is a group of firms producing a

    similar product or service

    An examination of the important stakeholdersgroup in a particular corporations task

    environment is a part of industry analysis

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    Porters approach to Industry Analysis

    A corporation is most concerned with the

    intensity of competition within its industry

    The level of this intensity is determined by basiccompetitive forces

    In scanning its industry, the corporation must

    assess the importance to its success of each of

    the six forces

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    Forces Driving Industry Competition

    Threatof NewEntrants

    BargainingPower

    of Suppliers

    BargainingPower

    of Buyers

    RelativePower

    of Unions,Governments,

    etc.

    PotentialEntrants

    Threat ofSubstituteProductsor Services

    IndustryCompetitors

    Rivalry AmongExisting Firms

    OtherStakeholders

    Buyers

    Substitutes

    Suppliers

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    Threat of New Entrants:

    Some Barriers to Entry

    Economies of Scale

    Product Differentiation

    Capital Requirements Switching Costs

    Access to Distribution Channels

    Cost Disadvantages Independent of Size Government Policy

    Expected Retaliation

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    Properties of Entry Barriers

    Entry barriers can and do change as the

    conditions change

    Entry barriers can change for reasons inside thefirm : impact of the firms strategic decisions

    Some firms may possess resources or skills

    which allow them to overcome entry barriers

    into an industry more cheaply than most other

    firms

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    Rivalry Among Existing Firms

    Intense Rivalry is Related To:

    Number of Competitors: numerous or equally

    balanced competitors

    Rate of Industry Growth: slow industry growth

    Product or Service Characteristics: Lack of

    differentiation or switching costs

    Amount of Fixed Costs : high fixed or storage

    costs

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    High fixed or storage costs

    Lack of differentiation or switching costs

    Capacity augmented in large increments

    (leading to overcapacity and price cuttings)Diverse competitors

    High strategic stakes

    High exit barriers (specialized assets, fixedcosts of exit, strategic interrelationships,emotional barriers, government and socialrestrictions)

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    Shifting Rivalry

    The factors that determine the intensity of

    competitive rivalry can and do change

    As an industry matures, its growth rate declines,resulting in intensified rivalry, declining profits

    An acquisition can introduce a different

    personality to an industry

    Focusing selling efforts on the fastest growing

    segments can reduce the impact of industry

    rivalry

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    Entry Barriers and Exit Barriers

    When entry barriers are high and exit barriersare low, entry will be deterred, and unsuccessfulcompetitors will leave the industry

    When both entry and exit barriers are high,profit potential is high, but is usuallyaccompanied by more risks, and unsuccessfulfirms will fight to stay

    The worst case is when entry barriers are lowand exit barriers are high (overcapacity, poor

    profitability)

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    Pressure from Substitute Products

    Substitutes limit the potential return of an

    industry by placing a ceiling on the prices firms

    in the industry can profitably charge

    Identifying substitute is searching for other

    products that can perform the same function

    as the product of the industry

    The impact of substitutes can be summarized as

    the industrys overall elasticity of demand

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    Bargaining Power of Buyers

    Buyers compete by forcing down prices,

    bargaining for higher quality or more services,

    and playing competitors against each other

    A buyers group is powerful if:

    1. It purchases large volumes relative to seller

    sales

    2. The products it purchases from the industry

    represent a significant fraction of the buyers

    cost of purchase (shop for good price)

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    3

    . The products it purchases from the industry arestandard or undifferentiated

    4. It faces few switching costs

    5. It earns low profits (thus sensitive to costs)

    6. Buyers pose a credible threat of backwardintegration

    7. The industrys product is unimportant to the

    quality of the buyers products or services8. The buyer has full information

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    Bargaining Power of Suppliers

    Suppliers can exert bargaining power over participants in

    an industry by threatening to raise prices or reduce the

    quality of purchased goods and services

    A supplier group is powerful if:1. It is dominated by a few companies

    2. It is not obliged to contend with other substitute products

    for sale to the industry

    3. The industry is not an important customer

    4. The suppliers product is an important input to the buyers

    business

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    5. The suppliers group products are differentiated

    or it has built up switching costs

    6. The supplier group poses a credible threat offorward integration

    7. Labor must be considered as a supplier that

    exerts great power in many industries

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    Government as a force in industry

    competition

    Government role as supplier and buyer can be

    influenced by political factors

    Government regulations can set limits on thebehavior of firms as suppliers or buyers

    Government can affect the position of an

    industry with substitutes through regulations,

    subsidies, or other means

    Government can affect rivalry among

    competitors by influencing industry growth

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    10 questions to monitor competitors for

    strategic planning

    1. Why do your competitors exist? to make profits or tosupport another unit?

    2. Where do they add customer value? Higher quality,

    lower price, credit terms, better service?3. Which of your customers are the competition most

    interested in? best customers or the ones you dontwant?

    4. What is their cost base and liquidity?5. Are they less exposed with their suppliers than your

    firm?

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    6. What do they intend to do in the future? Target yourmarket segments? Growing?

    7. How will their activities affect your strategies? Should

    you adjust your plans and operations?8. How much better than your competitor do you need to

    be in order to win customers?

    9. Will new competitors appear over the next few years?

    10.If you were a customer, would you choose yourproduct over those offered by your competitors?