210h×888w (297/297/294)mm h4 h1 1 5,206 - イオン株 … aeon group is a comprehensive group...

14
2012 GROUP PROFILE

Upload: trandieu

Post on 30-Apr-2018

216 views

Category:

Documents


2 download

TRANSCRIPT

2012 GROUP PROFILE

AEON CO., LTD. Head Office: 1-5-1 Nakase, Mihama-ku, Chiba-shi, Chiba 261-8515, Japan

Website: http://www.aeon.info/en/

H4 H1 1

Sales of Topvalu-branded productsWe have increased the number of our Topvalu products to 6,000 items.The brand has grown into the largest private brand in Japan.

¥5,206.1billion

¥530 billion

29.76 million

Number of shopping centers (SC)

222 SCs

Number of general merchandise stores (GMS)

Number of supermarkets (SM)

Annual total transaction volume made by WAON e-money card

¥1trillion

At a Glance

Total number of Aeon Credit Service card members

(As of end of February 2012)

*Including equity-method af�liates

590 stores*

1,537stores*

The Aeon Group is a comprehensive group comprising competitive companies and businesses.

Through the strength and synergies of the Group,

we earned the highest operating revenue in Japan’s retail industry in �scal 2011.

Earning the highest operating revenue in Japan’s retail industry

210h×888w (297/297/294)mm

2012 GROUP PROFILE

AEON CO., LTD. Head Office: 1-5-1 Nakase, Mihama-ku, Chiba-shi, Chiba 261-8515, Japan

Website: http://www.aeon.info/en/

H4 H1 1

Sales of Topvalu-branded productsWe have increased the number of our Topvalu products to 6,000 items.The brand has grown into the largest private brand in Japan.

¥5,206.1billion

¥530 billion

29.76 million

Number of shopping centers (SC)

222 SCs

Number of general merchandise stores (GMS)

Number of supermarkets (SM)

Annual total transaction volume made by WAON e-money card

¥1trillion

At a Glance

Total number of Aeon Credit Service card members

(As of end of February 2012)

*Including equity-method af�liates

590 stores*

1,537stores*

The Aeon Group is a comprehensive group comprising competitive companies and businesses.

Through the strength and synergies of the Group,

we earned the highest operating revenue in Japan’s retail industry in �scal 2011.

Earning the highest operating revenue in Japan’s retail industry

210h×888w (297/297/294)mm

3 4 2

■Aeon’s Operations ■AEON CO., LTD.: Pure holding company Establishment: September 1926 Capital Stock: ¥199.054 billion (as of end of February 2012)

¥5,206.1 billion ¥195.6 billion

48%

22%

4%2%2%

6%

6%

3%3%

4%

■Operating Revenue by Segment (FY2011)

■GMS Business■SM Business■Strategic Small Size Store Business■Financial Services Business■Shopping Center Development Business■Service Business■Specialty Store Business■ASEAN Business■China Business■Others

30%

12%

11%

12%

22%

2%4%3%

4%

■Operating Income by Segment (FY2011)

■GMS Business■SM Business■Strategic Small Size Store Business■Financial Services Business■Shopping Center Development Business■Service Business■Specialty Store Business■ASEAN Business■China Business

■Operating Revenue (billion yen) ■Operating Income (billion yen)

■Ordinary Income (billion yen) ■Net Income (billion yen)

5,230.7

5,167.3

5,054.3

5,206.1

5,096.5

4,800 4,900 5,000 5,100 5,200

FY2008

FY2011

FY2007

FY2009

FY2010

FY2008

FY2011

FY2007

FY2009

FY2010

FY2008

FY2011

FY2007

FY2009

FY2010

FY2008

FY2011

FY2007

FY2009

FY2010

0 100 200

156.0

124.3

130.1

172.3

195.6

126.0

130.1

182.0

2 12.2

166.3

0 100 200

−2.7

6020 400

Consolidated Business Results

*The graph was created based on values simply totaled without consolidated adjustments. * The graph was created based on values simply totaled without consolidated adjustments.

31.1

59.6

43.9

66.7

In 2011, we faced a range of social and economic issues,

including insecurity caused by the Great East Japan Earthquake,

the sovereign debt crisis in Europe, and natural disasters that

occurred across the world. Amid the dramatically changed

environment, the Aeon Group earned the highest operating

revenue among Japanese retailers in the previous �scal year by

adhering to “Customer-First” philosophy and responding

promptly to these changes. For us, however, this represents just

one of the milestones toward achieving the ultimate goal, which is

to become the No.1 retail group in Asia that contributes to the

peace and prosperity for the bene�t of all our customers. As the

�rst step to attaining this goal, we formulated the Aeon Group

Medium-term Management Plan (�scal 2011 through �scal 2013)

and allocated our management resources to areas with growth

potential, in line with our strategy of shifting the focus of our

business to the Asian markets, urban markets, senior markets,

and to the digital markets.

Since 2008, we have been implementing structural reforms

across the Group. Speci�cally, we have established a new

management system under a pure holding company, consoli-

dated the common functions that used to be ful�lled individually

by Group companies, such as product procurement, distribution,

and IT functions, and promoted the specialization of Group

companies through the reduction of intra-Group business

duplication and business function dispersion. In the previous

�scal year, we restructured our GMS Business. For example, the

Discount Store Business, Strategic Small Size Store Business,

and Neighborhood Shopping Center (NSC) business of Aeon

Retail Co., Ltd. were spun off to Aeon Group companies leading

these respective business areas, and Aeon Retail Co., Ltd., Mycal

Corporation, and Aeon Marché Co., Ltd. were integrated into a

single company. At the same time, we improved our brand

recognition based on the “one brand for one format” policy,

which means using a single brand name for each retail format; for

example, “Aeon” for all our GMS, and “Aeon Mall” for all our

shopping malls. We also enhanced our competitiveness by

promoting economy of scale. In addition, we fostered a locally-

rooted management of Group companies to win more support

from local customers. Through these initiatives, the Aeon Group

aims to become a group of competitive companies and

businesses and achieve further growth in the future through its

integrated Group strength.

Working to Become the No.1 Super-Regional Retailer in Asia

In order to implement “glocal management,” which combines

overarching global management practices with locally rooted

management, not only in Japan but also in China and ASEAN, we

are establishing a management system based on three headquar-

ters for Japan, China, and ASEAN. The headquarters for China

started operations in March 2012 and the headquarters for ASEAN

will also start operations within this �scal year. We will accelerate

the expansion of our business in Asia based on this three

headquarters-based structure, making full use of the integrated

power of the Group and mobilizing a concerted effort across the

retail, Shopping Senter Development, Financial Services, and

Service Businesses.

In every country and region where we operate, we are committed

to “pursuing peace, respecting humanity, and contributing to local

communities, always with the customer’s point of view as its core”

as our unchanging principles, which have been followed since the

establishment of the company, while at the same time embracing

our “Customer-First” philosophy. Aiming to serve as a “lifeline”

provider for local communities, the Aeon Group will strive to truly

become the No. 1 super-regional retailer in Asia by gathering all

the strength of Group companies and individual employees.

Motoya OkadaPresident of Aeon Co., Ltd.

Business Overview

Aeon store in Guangzhou TEEM PLAZA (China) Aeon Credit Service (Indonesia)

AEON CO., LTD.

• Taiwan

•12

•1

• The Philippines

•327

South Korea

•1,675

Cambodia

•1

Vietnam

•29

•1

•Thailand

•29

•174

•1

•Indonesia

•5

Japan

•536

•1,493

•134

•124

•2,105

•393

•3,387

•224

•1,359

•2,795

China (Hong Kong)

•30 (5)

•11 (6)

•29

•27 (27)

•25 (5)

•23 (17)

•5

•Malaysia

•24

•4

•31

•20

India

•1

Headquarters for Japan

Headquarters for China

Headquarters for ASEAN

Three headquarters-based structure

•General Merchandise Stores 590

•Supermarkets 1,537

•Discount Stores 134

•Home Centers 124

•Convenience Stores 4,138

•Other Retail Stores 420

•Specialty Stores 3,424

•Financial Services 460

•Service Business 1,384

•Drugstores* 2,795

•Liaison Of�ces 2

Total 15,008

The number of stores and liaison of�ces, including consolidated subsidiaries and equity-method af�liates, as of the end of February 2012*Including af�liated companies

We are currently operating in 12 countries, regarding Japan

and other Asian countries as a single market. In the Asian

region, which is demonstrating remarkable economic growth,

we are accelerating the opening of shopping centers, in

which GMS are located as core stores. Based on the

Shopping Center Business, we are pursuing an integrated

Group approach to Asian business development, through the

linkage of multiple forms of business, such as the credit

card, services, and Specialty Store Businesses. Also in order

to implement “glocal management” which combines

overarching global management practices with local,

community-based management, we are pushing forward to

set up three headquarters responsible for Japan, China, and

ASEAN, respectively. In the Asian region including China,

Thailand, and Vietnam, we are developing and manufacturing

our Topvalu private brand products, while creating employ-

ment and improving the skills of local people to contribute to

the revitalization of the local economy.

210h×888w(294/297/297)mm

3 4 2

■Aeon’s Operations ■AEON CO., LTD.: Pure holding company Establishment: September 1926 Capital Stock: ¥199.054 billion (as of end of February 2012)

¥5,206.1 billion ¥195.6 billion

48%

22%

4%2%2%

6%

6%

3%3%

4%

■Operating Revenue by Segment (FY2011)

■GMS Business■SM Business■Strategic Small Size Store Business■Financial Services Business■Shopping Center Development Business■Service Business■Specialty Store Business■ASEAN Business■China Business■Others

30%

12%

11%

12%

22%

2%4%3%

4%

■Operating Income by Segment (FY2011)

■GMS Business■SM Business■Strategic Small Size Store Business■Financial Services Business■Shopping Center Development Business■Service Business■Specialty Store Business■ASEAN Business■China Business

■Operating Revenue (billion yen) ■Operating Income (billion yen)

■Ordinary Income (billion yen) ■Net Income (billion yen)

5,230.7

5,167.3

5,054.3

5,206.1

5,096.5

4,800 4,900 5,000 5,100 5,200

FY2008

FY2011

FY2007

FY2009

FY2010

FY2008

FY2011

FY2007

FY2009

FY2010

FY2008

FY2011

FY2007

FY2009

FY2010

FY2008

FY2011

FY2007

FY2009

FY2010

0 100 200

156.0

124.3

130.1

172.3

195.6

126.0

130.1

182.0

2 12.2

166.3

0 100 200

−2.7

6020 400

Consolidated Business Results

*The graph was created based on values simply totaled without consolidated adjustments. * The graph was created based on values simply totaled without consolidated adjustments.

31.1

59.6

43.9

66.7

In 2011, we faced a range of social and economic issues,

including insecurity caused by the Great East Japan Earthquake,

the sovereign debt crisis in Europe, and natural disasters that

occurred across the world. Amid the dramatically changed

environment, the Aeon Group earned the highest operating

revenue among Japanese retailers in the previous �scal year by

adhering to “Customer-First” philosophy and responding

promptly to these changes. For us, however, this represents just

one of the milestones toward achieving the ultimate goal, which is

to become the No.1 retail group in Asia that contributes to the

peace and prosperity for the bene�t of all our customers. As the

�rst step to attaining this goal, we formulated the Aeon Group

Medium-term Management Plan (�scal 2011 through �scal 2013)

and allocated our management resources to areas with growth

potential, in line with our strategy of shifting the focus of our

business to the Asian markets, urban markets, senior markets,

and to the digital markets.

Since 2008, we have been implementing structural reforms

across the Group. Speci�cally, we have established a new

management system under a pure holding company, consoli-

dated the common functions that used to be ful�lled individually

by Group companies, such as product procurement, distribution,

and IT functions, and promoted the specialization of Group

companies through the reduction of intra-Group business

duplication and business function dispersion. In the previous

�scal year, we restructured our GMS Business. For example, the

Discount Store Business, Strategic Small Size Store Business,

and Neighborhood Shopping Center (NSC) business of Aeon

Retail Co., Ltd. were spun off to Aeon Group companies leading

these respective business areas, and Aeon Retail Co., Ltd., Mycal

Corporation, and Aeon Marché Co., Ltd. were integrated into a

single company. At the same time, we improved our brand

recognition based on the “one brand for one format” policy,

which means using a single brand name for each retail format; for

example, “Aeon” for all our GMS, and “Aeon Mall” for all our

shopping malls. We also enhanced our competitiveness by

promoting economy of scale. In addition, we fostered a locally-

rooted management of Group companies to win more support

from local customers. Through these initiatives, the Aeon Group

aims to become a group of competitive companies and

businesses and achieve further growth in the future through its

integrated Group strength.

Working to Become the No.1 Super-Regional Retailer in Asia

In order to implement “glocal management,” which combines

overarching global management practices with locally rooted

management, not only in Japan but also in China and ASEAN, we

are establishing a management system based on three headquar-

ters for Japan, China, and ASEAN. The headquarters for China

started operations in March 2012 and the headquarters for

ASEAN will also start operations within this �scal year. We will

accelerate the expansion of our business in Asia based on this

three headquarters-based structure, making full use of the

integrated power of the Group and mobilizing a concerted effort

across the retail, Shopping Senter Development, Financial

Services, and Service Businesses.

In every country and region where we operate, we are committed

to “pursuing peace, respecting humanity, and contributing to

local communities, always with the customer’s point of view as its

core” as our unchanging principles, which have been followed

since the establishment of the company, while at the same time

embracing our “Customer-First” philosophy. Aiming to serve as a

“lifeline” provider for local communities, the Aeon Group will

strive to truly become the No. 1 super-regional retailer in Asia by

gathering all the strength of Group companies and individual

employees.

Motoya OkadaPresident of Aeon Co., Ltd.

Business Overview

Aeon store in Guangzhou TEEM PLAZA (China) Aeon Credit Service (Indonesia)

AEON CO., LTD.

• Taiwan

•12

•1

• The Philippines

•327

South Korea

•1,675

Cambodia

•1

Vietnam

•29

•1

•Thailand

•29

•174

•1

•Indonesia

•5

Japan

•536

•1,493

•134

•124

•2,105

•393

•3,387

•224

•1,359

•2,795

China (Hong Kong)

•30 (5)

•11 (6)

•29

•27 (27)

•25 (5)

•23 (17)

•5

•Malaysia

•24

•4

•31

•20

India

•1

Headquarters for Japan

Headquarters for China

Headquarters for ASEAN

Three headquarters-based structure

•General Merchandise Stores 590

•Supermarkets 1,537

•Discount Stores 134

•Home Centers 124

•Convenience Stores 4,138

•Other Retail Stores 420

•Specialty Stores 3,424

•Financial Services 460

•Service Business 1,384

•Drugstores* 2,795

•Liaison Of�ces 2

Total 15,008

The number of stores and liaison of�ces, including consolidated subsidiaries and equity-method af�liates, as of the end of February 2012*Including af�liated companies

We are currently operating in 12 countries, regarding Japan

and other Asian countries as a single market. In the Asian

region, which is demonstrating remarkable economic growth,

we are accelerating the opening of shopping centers, in

which GMS are located as core stores. Based on the

Shopping Center Business, we are pursuing an integrated

Group approach to Asian business development, through the

linkage of multiple forms of business, such as the credit

card, services, and Specialty Store Businesses. Also in order

to implement “glocal management” which combines

overarching global management practices with local,

community-based management, we are pushing forward to

set up three headquarters responsible for Japan, China, and

ASEAN, respectively. In the Asian region including China,

Thailand, and Vietnam, we are developing and manufacturing

our Topvalu private brand products, while creating employ-

ment and improving the skills of local people to contribute to

the revitalization of the local economy.

210h×888w(294/297/297)mm

3 4 2

■Aeon’s Operations ■AEON CO., LTD.: Pure holding company Establishment: September 1926 Capital Stock: ¥199.054 billion (as of end of February 2012)

¥5,206.1 billion ¥195.6 billion

48%

22%

4%2%2%

6%

6%

3%3%

4%

■Operating Revenue by Segment (FY2011)

■GMS Business■SM Business■Strategic Small Size Store Business■Financial Services Business■Shopping Center Development Business■Service Business■Specialty Store Business■ASEAN Business■China Business■Others

30%

12%

11%

12%

22%

2%4%3%

4%

■Operating Income by Segment (FY2011)

■GMS Business■SM Business■Strategic Small Size Store Business■Financial Services Business■Shopping Center Development Business■Service Business■Specialty Store Business■ASEAN Business■China Business

■Operating Revenue (billion yen) ■Operating Income (billion yen)

■Ordinary Income (billion yen) ■Net Income (billion yen)

5,230.7

5,167.3

5,054.3

5,206.1

5,096.5

4,800 4,900 5,000 5,100 5,200

FY2008

FY2011

FY2007

FY2009

FY2010

FY2008

FY2011

FY2007

FY2009

FY2010

FY2008

FY2011

FY2007

FY2009

FY2010

FY2008

FY2011

FY2007

FY2009

FY2010

0 100 200

156.0

124.3

130.1

172.3

195.6

126.0

130.1

182.0

2 12.2

166.3

0 100 200

−2.7

6020 400

Consolidated Business Results

*The graph was created based on values simply totaled without consolidated adjustments. * The graph was created based on values simply totaled without consolidated adjustments.

31.1

59.6

43.9

66.7

In 2011, we faced a range of social and economic issues,

including insecurity caused by the Great East Japan Earthquake,

the sovereign debt crisis in Europe, and natural disasters that

occurred across the world. Amid the dramatically changed

environment, the Aeon Group earned the highest operating

revenue among Japanese retailers in the previous �scal year by

adhering to “Customer-First” philosophy and responding

promptly to these changes. For us, however, this represents just

one of the milestones toward achieving the ultimate goal, which is

to become the No.1 retail group in Asia that contributes to the

peace and prosperity for the bene�t of all our customers. As the

�rst step to attaining this goal, we formulated the Aeon Group

Medium-term Management Plan (�scal 2011 through �scal 2013)

and allocated our management resources to areas with growth

potential, in line with our strategy of shifting the focus of our

business to the Asian markets, urban markets, senior markets,

and to the digital markets.

Since 2008, we have been implementing structural reforms

across the Group. Speci�cally, we have established a new

management system under a pure holding company, consoli-

dated the common functions that used to be ful�lled individually

by Group companies, such as product procurement, distribution,

and IT functions, and promoted the specialization of Group

companies through the reduction of intra-Group business

duplication and business function dispersion. In the previous

�scal year, we restructured our GMS Business. For example, the

Discount Store Business, Strategic Small Size Store Business,

and Neighborhood Shopping Center (NSC) business of Aeon

Retail Co., Ltd. were spun off to Aeon Group companies leading

these respective business areas, and Aeon Retail Co., Ltd., Mycal

Corporation, and Aeon Marché Co., Ltd. were integrated into a

single company. At the same time, we improved our brand

recognition based on the “one brand for one format” policy,

which means using a single brand name for each retail format; for

example, “Aeon” for all our GMS, and “Aeon Mall” for all our

shopping malls. We also enhanced our competitiveness by

promoting economy of scale. In addition, we fostered a locally-

rooted management of Group companies to win more support

from local customers. Through these initiatives, the Aeon Group

aims to become a group of competitive companies and

businesses and achieve further growth in the future through its

integrated Group strength.

Working to Become the No.1 Super-Regional Retailer in Asia

In order to implement “glocal management,” which combines

overarching global management practices with locally rooted

management, not only in Japan but also in China and ASEAN, we

are establishing a management system based on three headquar-

ters for Japan, China, and ASEAN. The headquarters for China

started operations in March 2012 and the headquarters for

ASEAN will also start operations within this �scal year. We will

accelerate the expansion of our business in Asia based on this

three headquarters-based structure, making full use of the

integrated power of the Group and mobilizing a concerted effort

across the retail, Shopping Senter Development, Financial

Services, and Service Businesses.

In every country and region where we operate, we are committed

to “pursuing peace, respecting humanity, and contributing to

local communities, always with the customer’s point of view as its

core” as our unchanging principles, which have been followed

since the establishment of the company, while at the same time

embracing our “Customer-First” philosophy. Aiming to serve as a

“lifeline” provider for local communities, the Aeon Group will

strive to truly become the No. 1 super-regional retailer in Asia by

gathering all the strength of Group companies and individual

employees.

Motoya OkadaPresident of Aeon Co., Ltd.

Business Overview

Aeon store in Guangzhou TEEM PLAZA (China) Aeon Credit Service (Indonesia)

AEON CO., LTD.

• Taiwan

•12

•1

• The Philippines

•327

South Korea

•1,675

Cambodia

•1

Vietnam

•29

•1

•Thailand

•29

•174

•1

•Indonesia

•5

Japan

•536

•1,493

•134

•124

•2,105

•393

•3,387

•224

•1,359

•2,795

China (Hong Kong)

•30 (5)

•11 (6)

•29

•27 (27)

•25 (5)

•23 (17)

•5

•Malaysia

•24

•4

•31

•20

India

•1

Headquarters for Japan

Headquarters for China

Headquarters for ASEAN

Three headquarters-based structure

•General Merchandise Stores 590

•Supermarkets 1,537

•Discount Stores 134

•Home Centers 124

•Convenience Stores 4,138

•Other Retail Stores 420

•Specialty Stores 3,424

•Financial Services 460

•Service Business 1,384

•Drugstores* 2,795

•Liaison Of�ces 2

Total 15,008

The number of stores and liaison of�ces, including consolidated subsidiaries and equity-method af�liates, as of the end of February 2012*Including af�liated companies

We are currently operating in 12 countries, regarding Japan

and other Asian countries as a single market. In the Asian

region, which is demonstrating remarkable economic growth,

we are accelerating the opening of shopping centers, in

which GMS are located as core stores. Based on the

Shopping Center Business, we are pursuing an integrated

Group approach to Asian business development, through the

linkage of multiple forms of business, such as the credit

card, services, and Specialty Store Businesses. Also in order

to implement “glocal management” which combines

overarching global management practices with local,

community-based management, we are pushing forward to

set up three headquarters responsible for Japan, China, and

ASEAN, respectively. In the Asian region including China,

Thailand, and Vietnam, we are developing and manufacturing

our Topvalu private brand products, while creating employ-

ment and improving the skills of local people to contribute to

the revitalization of the local economy.

210h×888w(294/297/297)mm

Peace

Peace

CommunityPeople

Customers

P•P•C

5 6

Community

Principle

We are Aeon.Okadaya, one of the forebears of Aeon, was founded in 1758.

Throughout the generations since its establishment, the philoso-

phy of listening to customers and looking at business from the

customers’ perspective has continuously guided Aeon’s efforts

toward innovation. In 1970, Jusco Co., Ltd. was established

through a business partnership between three local companies—

Okadaya, Futagi, and Shiro. Subsequently on August 21, 2001,

Jusco Co., Ltd. changed its name to Aeon Co., Ltd. Then on

August 21, 2008, Aeon Co., Ltd. transformed itself into a pure

holding company to increase the corporate value of the entire

Aeon Group as the core company of the Group. We will continue

to contribute to the peace and prosperity of Asia, embracing our

“Customer-First” philosophy.

The Retail Business is a Symbol of Peace

Although the company store was burned down in an air raid

during World War II, Okadaya resumed its operation in the March

of the following year after the end of the war in 1945. In July of

the same year, Okadaya issued a lea�et with the slogan,

“Developing out of the ashes” to announce its �rst major postwar

sale, marking the company’s fresh new start. Some customers

held the lea�et in their hands and tearfully exclaimed, “This tells

me that peaceful times have �nally arrived.” Seeing this, Takuya

Okada, President of Okadaya (present Honorary Chairman and

Advisor of Aeon Co., Ltd.) was convinced that “without peace,

people cannot shop and businesses cannot survive,” a notion

that gave rise to one of Aeon’s principles—“The retail business

is a symbol of peace.” Based on this principle, we are conduct-

ing a range of activities, including giving support to disaster-

affected areas in Japan and around the world and supporting

projects to build schools in Asia.

Education is Vital to Well-BeingThe retail business is a people’s business that values the

development of personal relationships through daily interactions

with customers. Aeon believes that enhancing employee skills

and knowledge leads to higher customer satisfaction while the

growth of employees as professionals and individuals that

education can unlock is of the utmost importance to promoting

employee well-being. Since the establishment of the “Okadaya

Management College” in 1964, Aeon has expanded its education

system to include in-house certi�cation programs such as the

“Fresh Fish Master” and “Bicycle Advisor” to develop specialized

personnel, and training programs such as the “Supporters of

People Who Suffer from Dementia” and “Service Care Workers”

to ensure a comfortable shopping environment for all of its

customers. Moreover, we host a joint career open house of Aeon

Group companies in various countries to foster globalization in

employment and promote the development of human resources

of international caliber. We are also promoting the locally-rooted

management practices by our staff across the world.

Serving as a “Lifeline” Provider for Local Communities

The retail business is rooted in and grows together with the local

community. Aeon shopping centers support and enhance the

everyday lives of people in the community by offering not only

products but also the services of government facilities, banks,

clinics, movie theaters, and more. Aeon also works as a member

of the community to revitalize the local economy and culture

through social contribution initiatives, including the “Aeon Happy

Yellow Receipt Campaign” and local cleanup activities and by

participating in and hosting local festivals. In the face of the Great

East Japan Earthquake, we reaf�rmed the mission that retailers

must ful�ll as an industry, namely, the important role of social

infrastructure: we should help consumers continue to lead

ordinary lives by ensuring that they can

buy what they need easily. Based on

this recognition, Aeon will continue to

support the recovery of the disaster-

af�icted areas on a long-term basis,

serving as a “lifeline” provider for local

communities.

Pursuing peace, respecting humanity, and contributing to localcommunities-with the customer’ s point of view as its core.

Joint welcoming ceremony for new Aeon employees in Malaysia, Thailand, and Vietnam

Aeon is a corporate group whose operations are dedicated to the pursuit of peace through prosperity.

Aeon is a corporate group that respects human dignity and values personal relationships.

Aeon is a corporate group rooted in local community life and dedicated to making a continuing contribution to the community.

People

“Ganbaro Fukushima” sale held to support Fukushima

Donating disaster relief funds to the Cambodian Red Cross

The lea�et announcing Okadaya’s resumption of business in a 132.23 m2 complex in 1946

Peace People Community

210h×594w (297/297)mm

Peace

Peace

CommunityPeople

Customers

P•P•C

5 6

Community

Principle

We are AeonOkadaya, one of the forebears of Aeon, was founded in 1758.

Throughout the generations since its establishment, the philoso-

phy of listening to customers and looking at business from the

customers’ perspective has continuously guided Aeon’s efforts

toward innovation. In 1970, Jusco Co., Ltd. was established

through a business partnership between three local companies—

Okadaya, Futagi, and Shiro. Subsequently on August 21, 2001,

Jusco Co., Ltd. changed its name to Aeon Co., Ltd. Then on

August 21, 2008, Aeon Co., Ltd. transformed itself into a pure

holding company to increase the corporate value of the entire

Aeon Group as the core company of the Group. We will continue

to contribute to the peace and prosperity of Asia, embracing our

“Customer-First” philosophy.

The Retail Business is a Symbol of Peace

Although the company store was burned down in an air raid

during World War II, Okadaya resumed its operation in the March

of the following year after the end of the war in 1945. In July of

the same year, Okadaya issued a lea�et with the slogan,

“Developing out of the ashes” to announce its �rst major postwar

sale, marking the company’s fresh new start. Some customers

held the lea�et in their hands and tearfully exclaimed, “This tells

me that peaceful times have �nally arrived.” Seeing this, Takuya

Okada, President of Okadaya (present Honorary Chairman and

Advisor of Aeon Co., Ltd.) was convinced that “without peace,

people cannot shop and businesses cannot survive,” a notion

that gave rise to one of Aeon’s principles—“The retail business

is a symbol of peace.” Based on this principle, we are conduct-

ing a range of activities, including giving support to disaster-

affected areas in Japan and around the world and supporting

projects to build schools in Asia.

Education is Vital to Well-BeingThe retail business is a people’s business that values the

development of personal relationships through daily interactions

with customers. Aeon believes that enhancing employee skills

and knowledge leads to higher customer satisfaction while the

growth of employees as professionals and individuals that

education can unlock is of the utmost importance to promoting

employee well-being. Since the establishment of the “Okadaya

Management College” in 1964, Aeon has expanded its education

system to include in-house certi�cation programs such as the

“Fresh Fish Master” and “Bicycle Advisor” to develop specialized

personnel, and training programs such as the “Supporters of

People Who Suffer from Dementia” and “Service Care Workers”

to ensure a comfortable shopping environment for all of its

customers. Moreover, we host a joint career open house of Aeon

Group companies in various countries to foster globalization in

employment and promote the development of human resources

of international caliber. We are also promoting the locally-rooted

management practices by our staff across the world.

Serving as a “Lifeline” Provider for Local Communities

The retail business is rooted in and grows together with the local

community. Aeon shopping centers support and enhance the

everyday lives of people in the community by offering not only

products but also the services of government facilities, banks,

clinics, movie theaters, and more. Aeon also works as a member

of the community to revitalize the local economy and culture

through social contribution initiatives, including the “Aeon Happy

Yellow Receipt Campaign” and local cleanup activities and by

participating in and hosting local festivals. In the face of the Great

East Japan Earthquake, we reaf�rmed the mission that retailers

must ful�ll as an industry, namely, the important role of social

infrastructure: we should help consumers continue to lead

ordinary lives by ensuring that they can

buy what they need easily. Based on

this recognition, Aeon will continue to

support the recovery of the disaster-

af�icted areas on a long-term basis,

serving as a “lifeline” provider for local

communities.

Pursuing peace, respecting humanity, and contributing to localcommunities-with the customer’s point of view as its core.

Joint welcoming ceremony for new Aeon employees in Malaysia, Thailand, and Vietnam

Aeon is a corporate group whose operations are dedicated to the pursuit of peace through prosperity.

Aeon is a corporate group that respects human dignity and values personal relationships.

Aeon is a corporate group rooted in local community life and dedicated to making a continuing contribution to the community.

People

“Ganbaro Fukushima” sale held to support Fukushima

Donating disaster relief funds to the Cambodian Red Cross

The leaflet announcing Okadaya’s resumption of business in a 132.23 m2 complex in 1946

Peace People Community

210h×594w (297/297)mm

The Aeon Group is composed of about 200

companies with the pure holding company,

Aeon Co., Ltd., as its core. Since the shift to

the pure holding company system in August

2008, we have been restructuring the Group

and reforming its management system. While

enhancing our competitiveness in each

business in line with the policies of “one brand

for one format,” “specialization,” and “locally-

rooted management,” we are endeavoring to

increase the corporate value as a strong

group comprising competitive companies and

businesses through synergies created by the

use of the shared function companies that

support the operating companies in the

Group.

AIC Inc. Aeon Integrated Business Service Co., Ltd. AEON AGRI CREATE Co., Ltd. AEON GLOBAL SCM CO., LTD. AEON GLOBAL MERCHANDISING CO., LTD. AEON TOPVALU CO., LTD. AEON FOOD SUPPLY Co., Ltd. AEON Bakery Co., Ltd. AEON MARKETING CO., LTD. Cordon Vert CO., LTD. Research Institute For Quality Living Co., Ltd. Tasmania Feedlot Pty. Ltd. * YAMAYA CORPORATION

7 8

Shared Function Companies

Listed companies are shown in bold print. * Equity-method affiliates • Affiliated companies

Business Segment

We operate General Merchandise Stores (GMS) throughout Japan from Hokkaido to Okinawa as the core stores of our shopping centers. GMS offer overall support for people’s daily lives, providing customers with a wide lineup of clothing, food, and household goods selected with wide-ranging expertise, and also related services.

General Merchandise Store (GMS) BusinessWith more than 1,500 stores operated by 20 Group companies throughout Japan, our sales from supermarket operations exceed 2 trillion yen. In the Supermarket Business, we are striving to earn even greater support from customers and root our business in the local community.

Supermarket (SM) BusinessOur Discount Store Business rises to the challenge of improving the quality, price, and lineup of everyday essentials and achieving low-cost operations to provide customers with genuinely low prices and high levels of convenience.

Discount Store (DS) BusinessThrough this Business we are supporting the daily lives of people, particularly, those living in metropolitan areas. Speci�cally, we are operating over 4,000 convenience stores in Japan and other Asian countries and are also developing small-scale supermarkets and specialty stores selling boxed lunches and ready-made meals.

Strategic Small Size Store Business

Through alliances with drugstores and dispensing pharmacies, we are developing new healthcare products and services and supporting the training of pharmacists who will play an important role in community healthcare services.

Drugstore & Pharmacy BusinessWe provide �nancial services centered on the credit card business in Japan and other Asian countries. In Japan, we provide unique �nancial services as a retailer, such as convenient banking and WAON e-money services.

Financial Services BusinessIn Japan and other Asian countries, we are developing shopping centers that harmonize with local communi-ties. We are making efforts to improve services and facilities in response to the changing times and diversi�cation of customer needs.

Shopping Center Development BusinessWe are providing customers of our shopping centers with a range of services to make their visit a pleasant one, including the improvement of the facilities to ensure their safety and comfort.

Service Business

This Business operates specialty stores dealing in a wide range of products, such as fashion, sporting goods, and books. These stores are stand-alone or tenants housed in shopping centers, station buildings, etc.

Specialty Store BusinessIn this Business, based on the common E-commerce infrastructure built and provided across the Group, we are making efforts to establish business models unique to the Aeon Group by combining services provided at actual stores with those provided online.

The shared function companies are companies in which the common functions that used to be fulfilled individually by Group operating companies, such as product procurement, distribution, and IT, are consolidated to maximize group synergies and reduce costs.

E-commerce BusinessWe are operating a total of 28 shopping centers and other outlets in Malaysia and 29 supermarkets in Thailand, mainly in the center of Bangkok. We have also begun conducting surveys and other preparations for the launch of stores in Vietnam, Cambodia, and Indonesia.

ASEAN BusinessUtilizing our know-how in store development and management gained in Japan, we are developing a range of businesses in China, including the core Shopping Center and General Merchandise Store Businesses, and also Financial Services, Service Business, and Specialty Store Business in the country.

China Business

AEON Retail Co, Ltd.AEON Hokkaido CorporationSUNDAY CO., LTD.AEON KYUSHU CO., LTD. AEON RYUKYU CO., LTD.JOY Co., Ltd.TOPVALU COLLECTION CO., LTD.Bon Belta Co., Ltd.*The Daiei, Inc.

Maxvalu Chubu Co., Ltd. Maxvalu Nishinihon Co., Ltd. Maxvalu Tohoku Co., Ltd.Maxvalu Tokai Co., Ltd. Maxvalu Hokkaido Co, Ltd. Maxvalu Kyushu Co., Ltd.AEON KIMISAWA CO., LTD. KOHYO CO., LTD. SANYO MARUNAKA CO., LTD. MAXVALU KANTO CO., LTD.MAXVALU KITA TOHOKU CO., LTD.MAXVALU CHUKYO CO., LTD.MAXVALU NAGANO CO., LTD.MAXVALU HOKURIKU CO., LTD.MAXVALU MINAMI TOHOKU CO., LTD.marunaka CO., LTD.*The Maruetsu, Inc.*KASUMI CO., LTD.*Belc CO., LTD.•Inageya Co., Ltd.

AEON SUPERCENTER Co., Ltd.

AEON BIG CO., LTD.

MINISTOP CO., LTD.ORIGIN TOSHU CO., LTD.

My Basket CO., LTD.

RECODS. Co., Ltd.

CFS CorporationCosmeme Co., Ltd.TAKIYA Co., Ltd.*GROWELL HOLDINGS CO., LTD.*Medical Ikkou Co., Ltd.*Welpark Co., Ltd.*Shimizu Drug Co., Ltd.•TSURUHA HOLDINGS Inc.•KUSURI NO AOKI CO., LTD.

AEON CREDIT SERVICE CO., LTD.AEON CREDIT SERVICE (ASIA) CO., LTD.AEON THANA SINSAP (THAILAND) PLC.AEON CREDIT SERVICE (M) BERHAD*AEON BANK, LTD.

*AEON INSURANCE SERVICE CO., LTD.

AEON Mall Co., Ltd.AEON TOWN Co., Ltd.

AEON DELIGHT CO., LTD.AEON Fantasy Co., Ltd.ZWEI CO., LTD.AEON Eaheart Co., LTD.

AEON CINEMAS CO., LTD.

KAJITAKU Co., Ltd.

JUSVEL CO., LTD.

Reform Studio Co., Ltd.

*Warner Mycal Corporation

GFOOT CO., LTD. COX CO., LTD. Abilities JUSCO CO., Ltd. AEON FOREST CO., LTD.AEON PET CO., LTD. AEON BODY Co., Ltd. Claire’s Nippon Co., Ltd.Talbots Japan Co., Ltd.Branshes Co., LtdMIRAIYA SHOTEN CO., LTD.Mega Sports Co., Ltd.MEGA PETRO Co., Ltd.LAURA ASHLEY JAPAN CO., LTD.AT Japan Co., Ltd.*Taka: Q Co., Ltd.

Aeon Link Co., Ltd.

Digital Direct Corporation

AEON Co., (M) Bhd.AEON (Thailand) CO., LTD.

AEON VIETNAM Co., Ltd

AEON (CHINA) CO., LTD.

AEON Stores (Hong Kong) Co., Ltd.AEON South China Co., Ltd.

Beijing AEON Co., Ltd.

Guangdong JUSCO Teem Stores Co., Ltd.

Qingdao AEON Dongtai Co., Ltd.

China Business

ASEAN Business

Shared Function Companies

General Merchandise Store (GMS) Business

Supermarket (SM) Business

Strategic Small Size Store Business

Drugstore & Pharmacy Business

Financial Services Business

Discount Store (DS) Business

Shopping Center Development Business

Service Business

Specialty Store Business

E-commerce Business

AE

ON

CO

., LT

D.

Generating synergies from competitive companies and businesses and using our integrated strength for customers

210h×594w (297/297)mm

The Aeon Group is composed of about 200

companies with the pure holding company,

Aeon Co., Ltd., as its core. Since the shift to

the pure holding company system in August

2008, we have been restructuring the Group

and reforming its management system. While

enhancing our competitiveness in each

business in line with the policies of “one brand

for one format,” “specialization,” and “locally-

rooted management,” we are endeavoring to

increase the corporate value as a strong

group comprising competitive companies and

businesses through synergies created by the

use of the shared function companies that

support the operating companies in the

Group.

AIC Inc. Aeon Integrated Business Service Co., Ltd. AEON AGRI CREATE Co., Ltd. AEON GLOBAL SCM CO., LTD. AEON GLOBAL MERCHANDISING CO., LTD. AEON TOPVALU CO., LTD. AEON FOOD SUPPLY Co., Ltd. AEON Bakery Co., Ltd. AEON MARKETING CO., LTD. Cordon Vert CO., LTD. Research Institute For Quality Living Co., Ltd. Tasmania Feedlot Pty. Ltd. * YAMAYA CORPORATION

7 8

Shared Function Companies

Listed companies are shown in bold print. * Equity-method affiliates • Affiliated companies

Business Segment

We operate General Merchandise Stores (GMS) throughout Japan from Hokkaido to Okinawa as the core stores of our shopping centers. GMS offer overall support for people’s daily lives, providing customers with a wide lineup of clothing, food, and household goods selected with wide-ranging expertise, and also related services.

General Merchandise Store (GMS) BusinessWith more than 1,500 stores operated by 20 Group companies throughout Japan, our sales from supermarket operations exceed 2 trillion yen. In the Supermarket Business, we are striving to earn even greater support from customers and root our business in the local community.

Supermarket (SM) BusinessOur Discount Store Business rises to the challenge of improving the quality, price, and lineup of everyday essentials and achieving low-cost operations to provide customers with genuinely low prices and high levels of convenience.

Discount Store (DS) BusinessThrough this Business we are supporting the daily lives of people, particularly, those living in metropolitan areas. Speci�cally, we are operating over 4,000 convenience stores in Japan and other Asian countries and are also developing small-scale supermarkets and specialty stores selling boxed lunches and ready-made meals.

Strategic Small Size Store Business

Through alliances with drugstores and dispensing pharmacies, we are developing new healthcare products and services and supporting the training of pharmacists who will play an important role in community healthcare services.

Drugstore & Pharmacy BusinessWe provide �nancial services centered on the credit card business in Japan and other Asian countries. In Japan, we provide unique �nancial services as a retailer, such as convenient banking and WAON e-money services.

Financial Services BusinessIn Japan and other Asian countries, we are developing shopping centers that harmonize with local communi-ties. We are making efforts to improve services and facilities in response to the changing times and diversi�cation of customer needs.

Shopping Center Development BusinessWe are providing customers of our shopping centers with a range of services to make their visit a pleasant one, including the improvement of the facilities to ensure their safety and comfort.

Service Business

This Business operates specialty stores dealing in a wide range of products, such as fashion, sporting goods, and books. These stores are stand-alone or tenants housed in shopping centers, station buildings, etc.

Specialty Store BusinessIn this Business, based on the common E-commerce infrastructure built and provided across the Group, we are making efforts to establish business models unique to the Aeon Group by combining services provided at actual stores with those provided online.

The shared function companies are companies in which the common functions that used to be fulfilled individually by Group operating companies, such as product procurement, distribution, and IT, are consolidated to maximize group synergies and reduce costs.

E-commerce BusinessWe are operating a total of 28 shopping centers and other outlets in Malaysia and 29 supermarkets in Thailand, mainly in the center of Bangkok. We have also begun conducting surveys and other preparations for the launch of stores in Vietnam, Cambodia, and Indonesia.

ASEAN BusinessUtilizing our know-how in store development and management gained in Japan, we are developing a range of businesses in China, including the core Shopping Center and General Merchandise Store Businesses, and also Financial Services, Service Business, and Specialty Store Business in the country.

China Business

AEON Retail Co, Ltd.AEON Hokkaido CorporationSUNDAY CO., LTD.AEON KYUSHU CO., LTD. AEON RYUKYU CO., LTD.JOY Co., Ltd.TOPVALU COLLECTION CO., LTD.Bon Belta Co., Ltd.*The Daiei, Inc.

Maxvalu Chubu Co., Ltd. Maxvalu Nishinihon Co., Ltd. Maxvalu Tohoku Co., Ltd.Maxvalu Tokai Co., Ltd. Maxvalu Hokkaido Co, Ltd. Maxvalu Kyushu Co., Ltd.AEON KIMISAWA CO., LTD. KOHYO CO., LTD. SANYO MARUNAKA CO., LTD. MAXVALU KANTO CO., LTD.MAXVALU KITA TOHOKU CO., LTD.MAXVALU CHUKYO CO., LTD.MAXVALU NAGANO CO., LTD.MAXVALU HOKURIKU CO., LTD.MAXVALU MINAMI TOHOKU CO., LTD.marunaka CO., LTD.*The Maruetsu, Inc.*KASUMI CO., LTD.*Belc CO., LTD.•Inageya Co., Ltd.

AEON SUPERCENTER Co., Ltd.

AEON BIG CO., LTD.

MINISTOP CO., LTD.ORIGIN TOSHU CO., LTD.

My Basket CO., LTD.

RECODS. Co., Ltd.

CFS CorporationCosmeme Co., Ltd.TAKIYA Co., Ltd.*GROWELL HOLDINGS CO., LTD.*Medical Ikkou Co., Ltd.*Welpark Co., Ltd.*Shimizu Drug Co., Ltd.•TSURUHA HOLDINGS Inc.•KUSURI NO AOKI CO., LTD.

AEON CREDIT SERVICE CO., LTD.AEON CREDIT SERVICE (ASIA) CO., LTD.AEON THANA SINSAP (THAILAND) PLC.AEON CREDIT SERVICE (M) BERHAD*AEON BANK, LTD.

*AEON INSURANCE SERVICE CO., LTD.

AEON Mall Co., Ltd.AEON TOWN Co., Ltd.

AEON DELIGHT CO., LTD.AEON Fantasy Co., Ltd.ZWEI CO., LTD.AEON Eaheart Co., LTD.

AEON CINEMAS CO., LTD.

KAJITAKU Co., Ltd.

JUSVEL CO., LTD.

Reform Studio Co., Ltd.

*Warner Mycal Corporation

GFOOT CO., LTD. COX CO., LTD. Abilities JUSCO CO., Ltd. AEON FOREST CO., LTD.AEON PET CO., LTD. AEON BODY Co., Ltd. Claire’s Nippon Co., Ltd.Talbots Japan Co., Ltd.Branshes Co., LtdMIRAIYA SHOTEN CO., LTD.Mega Sports Co., Ltd.MEGA PETRO Co., Ltd.LAURA ASHLEY JAPAN CO., LTD.AT Japan Co., Ltd.*Taka: Q Co., Ltd.

Aeon Link Co., Ltd.

Digital Direct Corporation

AEON Co., (M) Bhd.AEON (Thailand) CO., LTD.

AEON VIETNAM Co., Ltd

AEON (CHINA) CO., LTD.

AEON Stores (Hong Kong) Co., Ltd.AEON South China Co., Ltd.

Beijing AEON Co., Ltd.

Guangdong JUSCO Teem Stores Co., Ltd.

Qingdao AEON Dongtai Co., Ltd.

China Business

ASEAN Business

Shared Function Companies

General Merchandise Store (GMS) Business

Supermarket (SM) Business

Strategic Small Size Store Business

Drugstore & Pharmacy Business

Financial Services Business

Discount Store (DS) Business

Shopping Center Development Business

Service Business

Specialty Store Business

E-commerce Business

Aeo

n C

o., L

td.

Generating synergies from competitive companies and businesses and using our integrated strength for customers

210h×594w (297/297)mm

9 10

Group Infrastructure

“Quality and Trust”

“Forest” symbol Mother Forest

The forest of quality living

A wide assortment of products (leaves and tress) that enhance our standard of living

Research Institute For Quality Living Co., Ltd.

Topvalu domestic black-haired Japanese beef

=

Topvalu Premium is the brand that offers products using high quality materials and

manufacturing methods that support the changes in body shape and lifestyle

that occur with aging.

Topvalu Gurinai is the brand for processed foods of produce, marine and livestock that are cultivated, raised or grown with special

care using less agricultural chemicals, antibiotics or other chemical additives.

Topvalu Healthy Ai is the well-being brand that helps customers achieve

healthy and beautiful lifestyles.

Topvalu Best Price is the brand that offers daily essential items with good

quality at competitive prices.

Topvalu Ready Meal is the brand that offers safe and delicious prepared

meals that are simple and convenient to make.

Topvalu Select is the superior quality brand that offers products using superior

ingredients, identifiable place of origin, unique manufacturing methods and/or

functional benefits.

Topvalu Kyokan Sengen is an environmentally friendly brand

developed based upon the concepts of the 4R’s: Reduce, Recycle, Reuse,

and Returnable.

Topvalu is the brand that offers everyday items with reliable quality at

affordable prices.

Aeon’s Topvalu brandAeon designs and develops the Topvalu brand as its private

brand, aiming to make its customers’ everyday lives even

better. We are developing the brand items by incorporating

the opinions of customers and adhering to the Five Topvalu

Commitments.

We presently have about 6,000 items in our Topvalu range,

to meet the diversified needs of customers who have

different lifestyles. Among these items, the number of

megahit items (items with annual sales exceeding one billion

yen) reached 200 in fiscal 2011. Now, in response to

increases in customers’ concerns about safety, we are

developing new Topvalu items in fresh food and prepared

meals, such as green vegetables grown by our directly

managed farms, fresh yellowtail fish products from

contracted farms, and beef croquettes among others.

Safe and Secure ProductionAeon oversees the entire process—from material

procurement through production, distribution, and quality

inspection—for all Topvalu products, and strives to disclose

related information in an appropriate manner. We also expect

much more than just quality management from our

outsourced manufacturers. We request that our suppliers

comply with the Aeon Supplier Code of Conduct, to ensure

their compliance with standards related to human rights,

working environments, and corporate ethics. Moreover, in

quick response to increasing concerns about radioactive

contamination, we began a blanket testing system for all

domestic black-haired Japanese beef sold under the Topvalu

brand and are enhancing our independent testing system to

reduce the radioactive substances contained in agricultural

products sold at our stores to zero.

The shared function companies help the Group’s

operating companies conduct their business more

efficiently and systematically by fulfilling the

common functions that used to be fulfilled

individually by the companies and provide them

with a common business infrastructure.

Specifically, Aeon Topvalu Co., Ltd. controls the

entire process, from development through materials

procurement, production, and marketing for Aeon

Topvalu private brand products; Aeon Global

Merchandising Co., Ltd. oversees procurement for

the Group; and Aeon Global SCM Co., Ltd.

supervises Group-wide distribution and inventory

management. These shared function companies

have contributed to cost reduction across the Group

by promoting the economy of scale. In 1986,

Research Institute for Quality Living Co., Ltd. was

established as an independent testing laboratory

within the Group, which helps the Group take full

responsibility for the products it delivers to

customers, including ensuring the safety of its

products.

The Five Topvalu Commitments:

1

2

3

4

5

We shall reflect the voices of customers in our products.

We shall offer safe, reliable and environ-mentally friendly products.

We shall present product information in an easily understandable way.

We shall offer products at affordable prices.

We shall guarantee our customers’ satisfaction.

Giving first priority to safety and security to helppeople lead more convenient and comfortable lives

Topvalu Barreal Lager BeerReceived a gold medal in the 2012 Monde Selection

Megahit Topvalu Barreal SeriesAs many as 300 million cans sold in total (350-ml cans)

In the online supermarket service, goods are delivered to the customer from a nearby store.

Shared Function Companies Support the Group’s Operating Companies

We are developing services unique to the Aeon

Group also in the rapidly growing online market.

The WAON e-money service has shown steady

growth, with the total number of WAON cards

issued now exceeding 24.1 million. The WAON

e-money transaction volume in the fiscal year

ended February 29, 2012 totaled 1,002.6 billion

yen. We are endeavoring to make the card more

convenient for consumers so that it can be used

easily by anyone at anytime and anywhere.

Moreover we are increasing the number of actual

stores that provide online supermarket services and

thus combining the merits of new online services

and actual stores to build business models unique

to Aeon.

Providing New Services by Making Full Use of Group Resources

210h×594w (297/297)mm

9 10

Group Infrastructure

“Quality and Trust”

“Forest” symbol Mother Forest

The forest of quality living

A wide assortment of products (leaves and tress) that enhance our standard of living

Research Institute For Quality Living Co., Ltd.

Topvalu domestic black-haired Japanese beef

=

Topvalu Premium is the brand that offers products using high quality materials and

manufacturing methods that support the changes in body shape and lifestyle

that occur with aging.

Topvalu Gurinai is the brand for processed foods of produce, marine and livestock that are cultivated, raised or grown with special

care using less agricultural chemicals, antibiotics or other chemical additives.

Topvalu Healthy Ai is the well-being brand that helps customers achieve

healthy and beautiful lifestyles.

Topvalu Best Price is the brand that offers daily essential items with good

quality at competitive prices.

Topvalu Ready Meal is the brand that offers safe and delicious prepared

meals that are simple and convenient to make.

Topvalu Select is the superior quality brand that offers products using superior

ingredients, identifiable place of origin, unique manufacturing methods and/or

functional benefits.

Topvalu Kyokan Sengen is an environmentally friendly brand

developed based upon the concepts of the 4R’s: Reduce, Recycle, Reuse,

and Returnable.

Topvalu is the brand that offers everyday items with reliable quality at

affordable prices.

Aeon’s Topvalu brandAeon designs and develops the Topvalu brand as its private

brand, aiming to make its customers’ everyday lives even

better. We are developing the brand items by incorporating

the opinions of customers and adhering to the Five Topvalu

Commitments.

We presently have about 6,000 items in our Topvalu range,

to meet the diversified needs of customers who have

different lifestyles. Among these items, the number of

megahit items (items with annual sales exceeding one billion

yen) reached 200 in fiscal 2011. Now, in response to

increases in customers’ concerns about safety, we are

developing new Topvalu items in fresh food and prepared

meals, such as green vegetables grown by our directly

managed farms, fresh yellowtail fish products from

contracted farms, and beef croquettes among others.

Safe and Secure ProductionAeon oversees the entire process—from material

procurement through production, distribution, and quality

inspection—for all Topvalu products, and strives to disclose

related information in an appropriate manner. We also expect

much more than just quality management from our

outsourced manufacturers. We request that our suppliers

comply with the Aeon Supplier Code of Conduct, to ensure

their compliance with standards related to human rights,

working environments, and corporate ethics. Moreover, in

quick response to increasing concerns about radioactive

contamination, we began a blanket testing system for all

domestic black-haired Japanese beef sold under the Topvalu

brand and are enhancing our independent testing system to

reduce the radioactive substances contained in agricultural

products sold at our stores to zero.

The shared function companies help the Group’s

operating companies conduct their business more

efficiently and systematically by fulfilling the

common functions that used to be fulfilled

individually by the companies and provide them

with a common business infrastructure.

Specifically, Aeon Topvalu Co., Ltd. controls the

entire process, from development through materials

procurement, production, and marketing for Aeon

Topvalu private brand products; Aeon Global

Merchandising Co., Ltd. oversees procurement for

the Group; and Aeon Global SCM Co., Ltd.

supervises Group-wide distribution and inventory

management. These shared function companies

have contributed to cost reduction across the Group

by promoting the economy of scale. In 1986,

Research Institute for Quality Living Co., Ltd. was

established as an independent testing laboratory

within the Group, which helps the Group take full

responsibility for the products it delivers to

customers, including ensuring the safety of its

products.

The Five Topvalu Commitments:

1

2

3

4

5

We shall reflect the voices of customers in our products.

We shall offer safe, reliable and environ-mentally friendly products.

We shall present product information in an easily understandable way.

We shall offer products at affordable prices.

We shall guarantee our customers’ satisfaction.

Giving first priority to safety and security to helppeople lead more convenient and comfortable lives

Topvalu Barreal Lager BeerReceived a gold medal in the 2012 Monde Selection

Megahit Topvalu Barreal SeriesAs many as 300 million cans sold in total (350-ml cans)

In the online supermarket service, goods are delivered to the customer from a nearby store.

Shared Function Companies Support the Group’s Operating Companies

We are developing services unique to the Aeon Group

also in the rapidly growing online market. The WAON

e-money service has shown steady growth, with the

total number of WAON cards issued now exceeding

24.1 million. The WAON e-money transaction volume

in the fiscal year ended February 29, 2012 totaled

1,002.6 billion yen. We are endeavoring to make the

card more convenient for consumers so that it can

be used easily by anyone at anytime and anywhere.

Moreover we are increasing the number of actual

stores that provide online supermarket services and

thus combining the merits of new online services

and actual stores to build business models unique

to Aeon.

Providing New Services by Making Full Use of Group Resources

210h×594w (297/297)mm

School Construction Support ProjectSince 2000, Aeon has been supporting the construction of schools in Asian

countries where there is a shortage of educational facilities in collaboration

with customers and other

organizations. To date, 336

elementary schools have been

built in Cambodia, Nepal, Laos,

and Vietnam with the support of

donations from customers, Aeon

employees, and contribution

from the Aeon 1% Club.

Concluding Comprehensive Partnership Agree-ments with Local AuthoritiesThe Aeon Group is concluding comprehensive partnership agreements with

many local governments. Based on these agreements, we will cooperate with

the governments in a range of fields to help revitalize local communities and

improve the living standards of local citizens by such activities as fostering

environmental conservation, crime

prevention, and disaster management,

and by promoting commerce and tourism

through the use of WAON e-money cards.

As of the end of February 2012, we have

concluded such agreements with 37

prefectures as well as with nine cities.

AeonSustainability

Principle

Aeon Manifesto on the Prevention of

Global Warming

AeonBiodiversity

Principle

Creating the future with customers, rooted in local communities

Aeon Sustainability PrincipleAeon aims to realize a sustainable society with stakeholders based on our

basic principle of “pursuing peace, respecting humanity and contributing

to local communities-with the customer’s point of view as its core.” With

“realization of a low-carbon society,” “conservation of biodiversity,”

“better use of resources” and “dealing with social matters” as pillars, we

will think globally and actively advance activities in each local area.

Aeon Eco StoresAeon Eco Stores aim to reduce CO2 emissions by at least 20-30% compared

with other shopping centers of similar size. As of the end of February 2012,

there are 11 Aeon Eco Stores across Japan, each equipped with features to

help reduce CO2 emissions, such as solar power generating systems,

energy-saving equipment, and wall and rooftop-greening.

Aeon Happy Yellow Receipt CampaignAeon has designated the 11th of every month “Aeon Day,” on which all

employees engage in social contribution activities. On this day, Aeon issues

yellow receipts, which customers drop into designated boxes individually

labeled with the description of volunteer

groups. Aeon donates requested goods

to an amount equivalent to 1% of the

total value of the receipts to the

respective volunteer groups to support

their activities, thereby connecting local

volunteer groups with customers who

want to support their activities.

Aeon’s Tree PlantingAt the opening of new shopping centers and other facilities, Aeon has been

planting and nurturing indigenous saplings with customers under the “Aeon

Hometown Forests Program” since 1991. The Aeon Environmental

Foundation also engages in tree

planting in Japan and overseas to

help restore forests that have been

devastated by natural disasters and

other factors. To date, we have

planted a cumulative total of about

9,670,000 trees through these tree

planting activities.

Aeon Happy Yellow Receipt Campaign

Teenage Ambassador ProgramThis program was launched in 1990 with the goal of enhancing international

friendship and mutual understanding among the youth who will lead the next

generation. To date, 803 high

school students from 15

countries have participated in the

program. Since 2006, Japanese

high school students have also

been visiting these countries as

part of the program.Teenage ambassadors visiting Japan from Indonesia

CSR Activities

Supporting the construction of schools in Vietnam

As many as 66 types of Regional WAON cards have been issued.

Aeon Hometown Forests Program

11 12210h×594w (297/297)mm

School Construction Support ProjectSince 2000, Aeon has been supporting the construction of schools in Asian

countries where there is a shortage of educational facilities in collaboration

with customers and other

organizations. To date, 336

elementary schools have been

built in Cambodia, Nepal, Laos,

and Vietnam with the support of

donations from customers, Aeon

employees, and contribution

from the Aeon 1% Club.

Concluding Comprehensive Partnership Agreements with Local AuthoritiesThe Aeon Group is concluding comprehensive partnership agreements with

many local governments. Based on these agreements, we will cooperate with

the governments in a range of fields to help revitalize local communities and

improve the living standards of local citizens by such activities as fostering

environmental conservation, crime

prevention, and disaster management,

and by promoting commerce and tourism

through the use of WAON e-money cards.

As of the end of February 2012, we have

concluded such agreements with 37

prefectures as well as with nine cities.

AeonSustainability

Principle

Aeon Manifesto on the Prevention of

Global Warming

AeonBiodiversity

Principle

Creating the future with customers, rooted in local communities

Aeon Sustainability PrincipleAeon aims to realize a sustainable society with stakeholders based on our

basic principle of “pursuing peace, respecting humanity and contributing

to local communities-with the customer’s point of view as its core.” With

“realization of a low-carbon society,” “conservation of biodiversity,”

“better use of resources” and “dealing with social matters” as pillars, we

will think globally and actively advance activities in each local area.

Aeon Eco StoresAeon Eco Stores aim to reduce CO2 emissions by at least 20-30% compared

with other shopping centers of similar size. As of the end of February 2012,

there are 11 Aeon Eco Stores across Japan, each equipped with features to

help reduce CO2 emissions, such as solar power generating systems,

energy-saving equipment, and wall and rooftop-greening.

Aeon Happy Yellow Receipt CampaignAeon has designated the 11th of every month “Aeon Day,” on which all

employees engage in social contribution activities. On this day, Aeon issues

yellow receipts, which customers drop into designated boxes individually

labeled with the description of volunteer

groups. Aeon donates requested goods

to an amount equivalent to 1% of the

total value of the receipts to the

respective volunteer groups to support

their activities, thereby connecting local

volunteer groups with customers who

want to support their activities.

Aeon’s Tree PlantingAt the opening of new shopping centers and other facilities, Aeon has been

planting and nurturing indigenous saplings with customers under the “Aeon

Hometown Forests Program” since 1991. The Aeon Environmental

Foundation also engages in tree

planting in Japan and overseas to

help restore forests that have been

devastated by natural disasters and

other factors. To date, we have

planted a cumulative total of about

9,670,000 trees through these tree

planting activities.

Aeon Happy Yellow Receipt Campaign

Teenage Ambassador ProgramThis program was launched in 1990 with the goal of enhancing international

friendship and mutual understanding among the youth who will lead the next

generation. To date, 803 high

school students from 15

countries have participated in the

program. Since 2006, Japanese

high school students have also

been visiting these countries as

part of the program.Teenage ambassadors visiting Japan from Indonesia

CSR Activities

Supporting the construction of schools in Vietnam

As many as 66 types of Regional WAON cards have been issued.

Aeon Hometown Forests Program

11 12210h×594w (297/297)mm

2012 GROUP PROFILE

AEON CO., LTD. Head Office: 1-5-1 Nakase, Mihama-ku, Chiba-shi, Chiba 261-8515, Japan

Website: http://www.aeon.info/en/

H4 H1 1

Sales of Topvalu-branded productsWe have increased the number of our Topvalu products to 6,000 items.The brand has grown into the largest private brand in Japan.

¥5,206.1billion

¥530 billion

29.76 million

Number of shopping centers (SC)

222 SCs

Number of general merchandise stores (GMS)

Number of supermarkets (SM)

Annual total transaction volume made by WAON e-money card

¥1trillion

At a Glance

Total number of Aeon Credit Service card members

(As of end of February 2012)

*Including equity-method af�liates

590 stores*

1,537stores*

The Aeon Group is a comprehensive group comprising competitive companies and businesses.

Through the strength and synergies of the Group,

we earned the highest operating revenue in Japan’s retail industry in �scal 2011.

Earning the highest operating revenue in Japan’s retail industry

210h×888w (297/297/294)mm