CITY OF SOUTH BEND, IN

2020 Public Works Special Initiatives

Kara M. Boyles, Ph.D., P.E.

Department of Public Works

February 27, 2020

CITY OF SOUTH BEND, IN

Wayfinding

CITY OF SOUTH BEND, IN

Customer Assistance Program (CAP)

Proposed Program:

• Monthly Impact/Surcharge (for all ratepayers): $1.75

• Monthly Credit (for eligible low-income customers):

100% (60% State MHI): $10 +$1.75 = $11.75

75% (60% State MHI): $14 + $1.75 = $15.75

50% (60% State MHI): $19 + $1.75 = $20.75

CITY OF SOUTH BEND, IN

Long-Term Control Plan

• Working to conclude negotiations with Federal (DOJ,EPA) and State (IDEM) regulators to reduce cost of LTCP by $500M

• SAGE+

• WWTP to 100 MGD

• GSI Implementation in 9 CSO Basins

• 3 CSO Storage Tanks

Smart Sewer Sensor

CITY OF SOUTH BEND, IN

enQuesta

New customer service and billing software system

• Improve the overall customer experience

• Updated portal

• Self-service options

CITY OF SOUTH BEND, IN

Water System Model Update •Model Development

•Model Calibration

• Extensive use of Power BI Dashboards

• Various Shutdown Scenarios

• Alternative supply conditions

• Meet projected demands

• Minimize level of service impacts

CITY OF SOUTH BEND, IN

2018 February Flood – Residential Impact

• Downspout Disconnect

• Basement Valve

• Storm Outfall Backflow Prevention

CITY OF SOUTH BEND, IN

2018 February Flood – Infrastructure Impact

✓East Bank Sinkhole

✓East Bank Boat Launch

• East Bank Trail

• Governor Kernan Walkway

• Pier Park

• North Pumping Station

CITY OF SOUTH BEND, IN

Solid Waste Route Software

CITY OF SOUTH BEND, IN

Solid Waste Branding

CITY OF SOUTH BEND, IN

• Norfolk Southern QZ

• Established on June 17, 2019.

• CN/GTW QZ

• NOI 60-day comment period has passed

• Improvements – Spring 2020

• Establishment – Summer 2020

• NICTD and Grandview QZ

• NOI 60-day comment period has passed

• Improvements – ASM under review

• Establishment – Winter 2020

West Side Quiet Zone

CITY OF SOUTH BEND, IN

South Shore Update

• At-grade downtown station option being studied further

• South Street by Union Station

• Economic impact of Airport Cargo Plan

• Expect findings to Council in March 2020

CITY OF SOUTH BEND, IN

Road Plan

0.1% 0.6% 2.6%

6.0%

12.7%

20.8%

31.7%

12.6%

13.0%

0.0%

Asphalt PASER Breakdown

1 - Failed (0.1%)

2 - Very Poor (0.6%)

3 - Poor (2.6%)

4 - Fair (6%)

5 - Fair (12.7%)

6 - Good (20.8%)

7 - Good (31.7%)

8 - Very Good(12.6%)9 - Excellent(13.0%)10 - Excellent (0%)

6.406.25

6.12

6.46

6.39

6.32

6.60

6.65

6.73

5.90

6.00

6.10

6.20

6.30

6.40

6.50

6.60

6.70

6.80

2 0 2 0 2 0 2 1 2 0 2 2

PA

SER

YEAR

AVERAGE PASER VS OUTSOURCE AMOUNT

$1.5M Outsourced Paving

$3M Outsourced Paving

$6M Outsourced Paving

CITY OF SOUTH BEND, IN

DFO Vendor Portal

Payroll

(Kronos)

Licensing,

Ordinance

Violations

(Cityworks)

Parking

Ordinance

Violations

(AIMS)

Inventory

(Gas Boy/

Maximo)

Fleet Management

Utility Billing

Payroll

Business Licensing

Ordinance

Violations

Financial

Reports

Vendor

Portal

Fixed Assets

P-Card

Projects &

Grants

Inventory

(Gas Boy/

Maximo)

General Ledger

Procurement

Accounts

Receivable

Accounts

Payable

Treasury

Budgeting

Inventory

Fleet

Management

(Faster)

Utility

Billing

(enQuesta)

Functions presently in NaviLine and moving to new

external systems

Functions presently in NaviLine and moving to

DFO

New functions launching in DFO

Functions remaining in existing external

systems

Transition from NaviLine to DFO

Present Future

• Targeted communications

• Project plans/specifications

• Potential for accepting

electronic bid submissions

• PO and invoice exchange

• Potential to be integrated with

future software platforms

CITY OF SOUTH BEND, IN

Thank you