EFFECTIVE

PRESENTATIONSD E V E L O P Y O U R D O M I N I O N

DEVELOPYOURDOMINION

SPRING 2020

YOUR DOMINION. YOUR CHOICE.

HR PROFESSIONAL DEVELOPMENT CATALOG

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TS 03 ABOUT US

04 GENERAL INFORMATION

05 SPRING 2020 PROFESSIONAL DEVELOPMENT CALENDAR

06 CLASS DESCRIPTIONS

10 LEADERSHIP AND MANAGEMENTDEVELOPMENT CERTIFICATE

12 SUPERVISOR ESSENTIALS CERTIFICATE

11 LEADERSHIP AND MANAGEMENTDEVELOPMENT CERTIFICATE TRACKING LOG

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020PROFESSIONAL DEVELOPMENT

SERVICES

We offer a broad spectrum of in-person facilitator led classesand e-learning courses (available through LinkedInLearning),  available to you at no cost.

ORGANIZATION DEVELOPMENTSERVICES

M A R I L Y N B A Y L O NT R A I N I N G I N S T R U C T O R7 5 7 . 6 8 3 . 4 3 1 6M B A Y L O N @ O D U . E D U

D E B B I E C O U C HT R A I N I N G I N S T R U C T O R7 5 7 . 6 8 3 . 5 1 3 9D C O U C H @ O D U . E D U

Strategic PlanningConflict Resolution Team Development and RetreatsOrganizational AssessmentsProcess Improvement 

We offer the following customized services to departments:

J E V O N B A S K E R V I L L EO R G A N I Z A T I O N C O N S U L T A N TA N D T R A I N E R7 5 7 . 6 8 3 . 3 0 8 2J B A S K E R V @ O D U . E D U

C O N T A C T :

C O N T A C T :

CLASS INFORMATION

Most HR classes are held in our training classroomlocated in Spong Hall, Room 1505. You have access to theHR staff kitchen for microwave/refrigerator use. Thereare also drink and snack machines available. Thetemperature of the training room is electronicallycontrolled, so we suggest that you bring along a sweateror light jacket just in case the room temperature is toocool for yourcomfort.

REASONABLE ACCOMODATION

If you require a reasonable accomodation to attend any class,please contact Human Resources at least 10 business days priorto the scheduled class or as soon as possible.

CLASS PARTICIPATION

Most HR classes include an experiential learning component.Participation in class discussions, small group activities, andother exercises is expected and will help each participantapply the learning to their workplace.

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CLASS REGISTRATION

Classes are open for all eligible employees and are first comefirst serve using self-registration using the HR online link.Approval from your supervisor is required before registering. Register Here

Human Resources Professional Development Training Calendar

February 2020

Tue Feb 4 9:00am - 4:00pm Supervisor Essentials - Day One

Wed Feb 5 9:00am - 4:00pm Supervisor Essentials - Day Two

Thu Feb 6 9:00am - 4:00pm Supervisor Essentials - Day Three

Wed Feb 12 9:00am - 11:00am Coaching for Performance Success

Wed Feb 19 1:30pm - 3:30pm Emotional Intelligence I: Manage Self

March 2020

Wed Mar 18 9:00am - 11:00am Critical Thinking: Six Thinking Hats

Tue Mar 24 1:30pm - 3:30pm Strengths Based Leadership

Tue Mar 31 9:00am - 11:00am E�ective Communication

April 2020

Tue Apr 7 9:00am - 11:00am Team Up for Success

Wed Apr 8 9:00am - 11:00am Emotional Intelligence II: Lead Others

Tue Apr 21 9:00am - 11:00am Understanding Transition: The Personal Side of Change

Thu Apr 30 1:30pm - 3:30pm Service Behaviors that Matter

May 2020

Tue May 5 1:30pm - 3:30pm Coaching for Performance Success

Wed May 6 9:00am - 11:00am E�ective Presentation Skills

Thu May 7 9:00am - 11:00am Taking Control of Your Time

Thu May 28 9:00am - 12:00pm 7 Habits of Highly Successful People -Day One

Fri May 29 9:00am - 12:00pm 7 Habits of Highly Successful People - Day Two

C O A C H I N G F O R P E R F O R M A N C E

S U C C E S S

Be prepared to offer the best to youremployees. This class will help you identifythe mindset and skills needed to coach forperformance. Coaching models will bediscussed to help maximize performance andfoster positive results.

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C R I T I C A L T H I N K I N G : S I X

T H I N K I N G H A T S

The best decisions come from changing theway that you think about problems andexamining them from different viewpoints. "Six Thinking Hats" can help you  look atproblems from different perspectives to avoidconfusion from too many angles crowdingyour thinking.

E F F E C T I V E C O M M U N I C A T I O N

S K I L L S

Effective communication is an essential toolin achieving productivity and maintainingresilient working relationships at all levels ofan organization. This class will identify thecommon barriers of communication andpractice the skills necessary for effectivecommunication.

E F F E C T I V E P R E S E N T A T I O N S K I L L S

Presenting is a skill that can be developedwith experience and the right tools andtraining. Participants will learn to usestructured methodology to create and deliverengaging and informative presentations. 

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E M O T I O N A L I N T E L L I G E N C E I :

M A N A G E S E L F

Can you adequately harness your emotions sothey don’t interfere with your ability to listenor problem solve?  This class delves deep into how the brain handles emotion and how toidentify the differences between emotionsand feelings to help you manage yourself andothers in the workplace.

E M O T I O N A L I N T E L L I G E N C E I I :

L E A D O T H E R S

Can you remain calm, energized and focusedin the face of another’s distress or during anupsetting situation? Can you defuse conflict? This class will help you develop your socialawareness and identify how to use influencein managing your relationships.

S E R V I C E B E H A V I O R S T H A T

M A T T E R

Superior customer service should bepracticed by all Monarchs. At its core, qualitycustomer service is making sure everyonefeels they are valued, heard, respected,treated fairly, and appreciated. Find out howto demonstrate the Fantastic Service Equationand develop your skills to provide exceptionalcustomer service.

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S E V E N H A B I T S O F H I G H L Y

S U C C E S S F U L P E O P L E

Habits are powerful forces in our lives anddetermine our level of effectiveness orineffectiveness. The 7 Habits of HighlyEffective People will  help you identify theprinciples underlying personal andinterpersonal effectiveness. 

S T R E N G T H B A S E D L E A D E R S H I P

Based on the book Strengths BasedLeadership by Tom Rath and Barry Conchie,participants will identify their top fivestrengths using the CliftonStrengths onlineassessment and identify how to incorporatethose strengths into a professionaldevelopment plan.

Clas

ses T A K I N G C O N T R O L O F Y O U R T I M E

Time management can have an enormousimpact on your performance and productivityin the workplace. This class will helpparticipants identify the common distractionsthat get in the way of getting things done andidentify strategies on how to minimize thesedistractions.

T E A M U P F O R S U C C E S S

The difference between success and failure isa great team. This class will enableparticipants to learn the importance ofteamwork to workplace success and thespecific role each individual on a team mayplay. Do you possess the 3 Virtues of TheIdeal Team Player? Take this class and findout for yourself.

U N D E R S T A N D I N G T R A N S I T I O N :

T H E P E R S O N A L S I D E O F C H A N G E

Change is external; transition ispsychological. Even though change can beimposed from the outside, we can control ourindividual responses and approaches tochange. Using William Bridge's Transitionmodel participants will be able to identifystrategies to remain productive during timesof change.

Human ResourcesLEADERSHIP &MANAGEMENTDEVELOPMENT CERTIFICATE

LMDC is a self-directed certificate program that provides the opportunityto learn and collaborate by sharing experiences and knowledge with othercolleagues. The goal of program is to provide participants with tangible

knowledge and resources in the areas of leadership, coaching,communication,  customer service, self-management and team-building.

For complete listing of requirements see the LMDC Tracking Log or go tohttps://www.odu.edu/facultystaff/training-development/lmdc

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CORE REQUIREMENTS

CORE ONE

Strengths Based Leadership

CORE THREE

Emotional Intelligence I:Manage Self

CORE FOUR

Coaching for PerformanceSuccess

CORE FIVE

Team Up For Success

ELECTIVE ONE

Choose from anyProfessional DevelopmentClass

ELECTIVE TWO

Choose from anyProfessional DevelopmentClass

CORE TWO

Service Behaviors thatMatter

DATE COMPLETED

SPRING 2020

SupervisorEssentials

Would you like to have a positive and productive workingrelationship between you and your classified staff? If so, comejoin the HR Employee Relations Team as they provide you withvaluable hands-on information and focus on a variety of topics

essential for your success.

THREE DAY EXPERIENTIAL CERTIFICATEPROGRAM

Y O U H A V E C H O S E N T O B E A

We hope you choose to Develop your Dominion today!

M O N A R C H .