2018 betterhealth ambassador training toolkit...lead a balanced and healthy lifestyle in ways that...
TRANSCRIPT
2018
BetterHealth Ambassador
Training Toolkit
January 11, 2018
2018 BetterHealth Ambassador Training Toolkit 3
2018 BetterHealth Ambassador Training Toolkit
TABLE OF CONTENTS
Welcome Letter .................................................................................. 5
TOOLKIT
BETTERHEALTH AMBASSADOR PROGRAM INFORMATION
Program Overview ............................................................. 7
Frequently Asked Questions ................................................. 7
Roles & Responsibilities .................................................... 11
2018 Quarterly Meeting Dates ........................................... 11
2018 BETTERHEALTH EMPLOYEE WELLNESS PROGRAM
2018 Focus ..................................................................... 13
Program Measures ............................................................ 22
SELF-MONITORING BLOOD PRESSURE
Station Locations ...................................................................... 23
How to Take a Successful Reading ............................................... 27
Next Steps to High Blood Pressure Information ............................. 29
RESOURCES:
2018 PROGRAM PLANNING
2018 Calendar .......................................................................... 33
2018 Monthly Task Guide ........................................................... 35
NUTRITION GUIDELINES
Healthy Health Fair Giveaways ................................................... 37
Healthy Food Guideline .............................................................. 39
POLICIES
Tobacco-Free Policy .................................................................. 41
Break Time for Lactation Policy .................................................. 43
Nutrition Standards for Vending Machines Draft Policy ................... 47
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AMBASSADOR FORMS
Ambassador Event Sign-in Sheet................................................. 49
Ambassador Event Reporting Form ............................................. 51
Ambassador Education Training Request Form ............................. 53
Ambassador Incentive Request Form ........................................... 55
Promotional Flyer Template & Sample .......................................... 57
CLASS OFFERINGS .......................................................................... 59
PHYSICAL ACTIVITY FOR A GOOD CAUSE ....................................... 63
FRESH OPTIONS PRODUCE ............................................................ 67
Additional resources can be found under “BetterHealth Ambassador” on the City of Albuquerque website: http://www.cabq.gov/BetterHealth.
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BetterHealth AMBASSADORS
Program Overview As part of the City of Albuquerque’s BetterHealth initiative, our efforts for 2018
focus on increasing physical activity, improving nutrition, and reducing tobacco use by engaging the majority of our employees in healthy lifestyle habits.
To help our organization make this cultural shift, we have enlisted volunteer BetterHealth Ambassadors who will share their enthusiasm, initiative and
motivation to inspire others to be part of a meaningful, organization-wide wellness initiative. BetterHealth Ambassadors are asked to take a small amount of work time
to encourage participation, relay and hand out information, send location-specific emails and assist with events as needed. It is assumed that time spent on these tasks does not interfere with overall job responsibilities. In the spirit of work-life
balance, we’ve designed the role of BetterHealth Ambassador to be easy and fun – not another job!
Frequently Asked Questions
What is a BetterHealth Ambassador?
BetterHealth Ambassadors are wellness champions and advocates for healthy living, no matter where they are in their personal health journeys. Ambassadors serve as liaisons between the City of Albuquerque BetterHealth Program and employees at
their work locations, promoting health and wellness among coworkers and engaging them to participate.
What type of responsibilities will I have in this role?
Coordinating a 2018 wellness kickoff event at your location.
Examples include: healthy potluck, wellness bulletin board, wellness workshop
BetterHealth Program input, promotion, and problem-solving Developing worksite promotional initiatives for coworkers.
Where can I find more information about City of Albuquerque Employee Wellness initiatives and activities?
The BetterHealth program for city employees and their families offers a pathway to pursuing a healthy lifestyle. The program includes health education, wellness interventions, and campaigns to make healthy lifestyles easier at work.
The BetterHealth Program focuses on effectively and collaboratively addressing the
program's priorities to increase physical activity, improve nutrition, and reduce
tobacco use. Science-based strategies are used to improve health. The healthy
office culture that emerges over time will demonstrate that the City of Albuquerque
truly values the health of its employees.
BetterHealth Ambassadors and City of Albuquerque employees can stay up to date
on wellness programs and initiatives by referring to the following website link, https://www.cabq.gov/BetterHealth.
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In addition, attending the BetterHealth Ambassador quarterly meetings is a great way to gather information about employee wellness initiatives and activities.
What does it mean to “participate in and/or facilitate” Health & Wellness
initiatives at my worksite? As a BetterHealth Ambassador, you are not expected to create your own initiatives unless you want to. We do expect BetterHealth Ambassadors to be actively involved
in at least two wellness initiatives per year. Some examples include: Joining BetterHealth programs, activities, or challenges and encouraging co-
workers to get involved and complete them. Coordinating onsite Lunch & Learns or educational workshops on topics such as
making time for fitness, healthy meals and snacks at work, mindfulness, and
getting better sleep. Facilitating a healthy potluck at your work location.
Inviting co-workers to train for a community fitness event for a good cause, and all participants wear the same incentive such as t-shirts or shoe laces. Examples of events include Run for the Zoo, Making Strides Against Breast Cancer, Heart
Walk, or Doggie Dash & Dawdle. Inviting co-workers to join you on a walk at lunch or during a break (while
adhering to allotted break times and Department policies). Encouraging participation in the annual health fair.
Posting wellness posters in your work location. As a BetterHealth Ambassador, you will have valuable insight into which activities
employees at your worksite would most enjoy. No matter what you choose to do, we ask that you use your judgement, discuss your plans with your supervisor,
obtain supervisor’s approval prior to announcing events, and invite supervisors to participate. By maintaining strong communication with managers and supervisors, you can eliminate surprises and awkward situations. Some departments have
restrictions on when and where employees may exercise during the work day due to public perception that employees are “slacking off” while on the job. If your
department has one of these policies, align all activities with the policy. We also ask you to report back to the BetterHealth program staff with details of the
event you organized, how it was received, and any feedback you have for improvement or additional activities. When possible, please send photos. We will
be featuring a series of Success Stories in future promotional materials and would love to tell your story!
I am a trained fitness instructor. Can I lead an exercise class at my location?
There are potential liability issues associated with the physical activity components of workplace wellness programs. To minimize liability, the BetterHealth program:
Specifies that physical activity is voluntary and must be done outside of work
hours (before or after work or during unpaid breaks). Encourages warm-up before physical activity and stretching afterwards.
Will consider allowing certified instructors to lead on-site activities if they have proof of current fitness certification, liability insurance, and current CPR certification. Pre-approval is required by the Health and Wellness Coordinator
and supervisors. Employees must sign release of liability forms before participating in approved instructor-led activities. The waivers stress that
participation is voluntary and not a requirement of employment. The waivers
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may also advise that employees get a healthcare provider’s clearance before participating.
How much time is involved?
We anticipate that BetterHealth Ambassadors will need to commit about two hours each month, attend at least 2 out of 4 quarterly Ambassador meetings, and participate in the annual training session.
• Quarterly Ambassador meetings – 1.25 hours each • Annual BetterHealth Ambassador Training – 3 hours approved leave
Will I be expected to fulfill my BetterHealth Ambassador duties during work hours?
Yes, most duties can be handled during working hours.
Does being a BetterHealth Ambassador involve travel? If you are unable to meet in person, quarterly meetings will be available via conference call and/or web. We encourage you to attend in person and get better
acquainted with your fellow ambassadors.
When do the quarterly meetings take place? Please see page 11 for the 2018 BetterHealth Ambassador meeting schedule.
If I am eligible and chosen to be a City of Albuquerque BetterHealth Ambassador, how long will I stay in the role?
We ask that you commit to being an ambassador for the full 2018 calendar year. You will have the opportunity to re-apply to serve another term.
Is there a limit to how long I can be a BetterHealth Ambassador? BetterHealth Ambassadors may serve as long as they remain active in their role or
for two consecutive years if another employee from their department and location is interested in taking on the role.
What if my situation changes and I am unable to fulfill my duties? If you must opt out, we ask that you find a replacement representative from your
location, if possible, and assist your successor in the transition.
What does ‘Without Conflict of Interest’ mean? For example, can I be a BetterHealth Ambassador if I work part time as a weight loss consultant? The primary purpose of a BetterHealth Ambassador is to communicate and promote
the City of Albuquerque’s BetterHealth Wellness Program and associated activities. The “Without Conflict of Interest” requirement prohibits BetterHealth Ambassadors
from using their role as representatives of the City of Albuquerque to encourage or sell wellness or fitness-related products to coworkers. Our role is to encourage employees to improve eating habits, increase physical activity, avoid tobacco, and
lead a balanced and healthy lifestyle in ways that best meet their needs. For example you can be a BetterHealth Ambassador and still work as a weight loss
consultant, but it is not appropriate for you to encourage, sell or promote any health and fitness programs or services, nutrition supplements, essential oils, etc. to fellow employees.
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Can I find the information in this toolkit online? Yes. This document can be found online under ‘BetterHealth Ambassador’ section,
https://www.cabq.gov/BetterHealth.
What is the difference between BetterHealth Ambassadors and members of the BetterHealth Wellness Committee? The BetterHealth Ambassador program was established in 2016 to involve
interested volunteer employees in reaching our workforce of over 6,000 employees at 168 work locations, encouraging them to be healthier, and making small changes
in the work culture.
The BetterHealth Wellness Committee was established in 2012 for wellness partners
to begin integrating wellness initiatives. Committee members include city employees with job descriptions that address employee health (such as employees
from Employee Health Services), community health partners (such as American Cancer Society), health and wellness contractors (such as The Solutions Group, Presbyterian Health Plan, and Nuvita), and representatives from the 17
participating government entities enrolled in the city’s health plans. The Wellness Committee meets quarterly during months when Ambassadors do not meet.
Wellness contractors will be invited to Ambassador meetings to discern how the two groups can work together.
I have some additional questions. Who can I contact? For more information, please contact Wellness Coordinator Lisa Gatan at 768-2921
or Wellness Assistant Shannon Brady at 768-3732. You may also email questions to [email protected] or [email protected].
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BetterHealth AMBASSADORS
Roles & Responsibilities
Be a City of Albuquerque employee in good standing. Serve as a point of contact for BetterHealth wellness activities and
programs at your worksite. Participate in the BetterHealth Ambassador Training Session.
Participate in and/or coordinate at least two wellness initiatives during the year.
Solicit employee feedback and share that information with fellow Ambassadors and BetterHealth staff.
Conduct routine sweeps of posted BetterHealth flyers at your work location and remove anything that is not up to date.
Provide constructive feedback on BetterHealth programs and practices,
and identify solutions to barriers. Participate in at least two of the quarterly BetterHealth Ambassador
meetings. Meetings will be held in March, June, September, and December.
Nominate a colleague to fill your role when your term is over. Assist your successor in the transition.
2018 Quarterly Meeting Calendar for BetterHealth Ambassadors
Date Time
Wednesday, March 14 1:00-2:15 pm
Wednesday, June 13 1:00-2:15 pm
Wednesday, September 12 1:00-2:15 pm
Wednesday, December 5 1:00-2:15 pm
All meetings will be held in City Hall or nearby facilities, and parking will be validated. A Conference Call number will be provided for Ambassadors who
cannot participate in person.
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BetterHealth Employee Wellness Program 2018 Focus
The 2018 City of Albuquerque BetterHealth Program will focus on effectively and collaboratively addressing the program’s priorities to increase physical activity,
improve nutrition, and reduce tobacco use by engaging the majority of our employees in healthy lifestyle habits.
Program goals are described below:
1. Prevent, detect, and reduce modifiable risk factors for hypertension, coronaryheart disease, cancer and diabetes. Modifiable risk factors include:
o inadequate physical activityo unhealthy diet and eating habitso being overweight or obeseo smoking and using other forms of tobaccoo elevated blood pressureo prediabeteso abnormal cholesterol and triglyceride levelso high stresso Lack of sleep and insufficient social support also influence a person’s
ability to make wise health decisions
2. Create a healthy worksite culture3. Build wide support and collaboration4. Evaluate and continuously improve initiatives
You will receive updates about new programs and initiatives as they become
available.
Note: Activities in red font are Presbyterian Health Plan sponsored activities.
Annual Employee Health Fair
Every year the BetterHealth program hosts a health and benefits fair in the Convention Center for
employees and their families. Approximately 1,100 people attend! Health screenings and flu shots are
available. Benefits representatives answer questions about medical, dental, vision, life insurance,
deferred compensation, flexible spending accounts, and retirement. In addition, community
organizations and businesses promote their products and services.
Exhibitors use giveaways to attract participants to their booths. Instead of candy giveaways, the
BetterHealth Program requires healthier alternatives. Employees can win great raffle prizes donated by
exhibitors. Two hours Paid Leave – Other (PLO) is usually approved for employees to attend this event.
In 2016 and 2017 Ambassadors greeted employees at the Health Fair entrance. In 2018, Ambassador
greeters will be utilized again. Ambassadors may also volunteer to provide information at the Class of
2019 Ambassador recruitment table.
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BetterHealth Ambassadors
In 2018, twenty-nine selected employees from various work locations will share their enthusiasm,
communication skills, and motivation to inspire their co-workers to be part of City of Albuquerque’s
organization-wide wellness initiative.
BetterHealth Program Emails, Posters, and Newsletters
1. To promote every BetterHealth program, email blasts are sent to Ambassadors, all HR
Coordinators, and employees on the BetterHealth Email Distribution List. Ambassadors and HR
Coordinators are asked to get the word out by forwarding information to employees. Previous
year Ambassadors suggest customizing the emails and the email subject lines, and reminding
colleagues that Ambassadors are there to help and answer questions.
2. A BetterHealth Ambassador email signature has been developed for Ambassadors to use in
related emails to your colleagues. NEW in 2018!
3. Posters with BetterHealth event information and health messages are distributed regularly to
Ambassadors and department contacts with a request to post. Ambassadors may consider
developing a wellness bulletin board for the posters.
4. JohnnyBoards are customized frames that include BetterHealth flyers. Each month new flyers
are posted in restrooms, above water fountains, and near time clocks at 10 locations with
mostly field employees. Locations include Solid Waste Administration building; Eagle Rock;
Cerro Colorado; Montessa Park Convenience Center, Montessa Park/Parks and Recreation; Yale,
Daytona, and Alvarado Transit Centers; Pino Yard; and 4th Street Fueling Station.
5. A monthly newsletter called Work & Wellbeing is distributed by email to Ambassadors and HR
Coordinators with a request to share with employees. The Solutions Group, a division of
Presbyterian Healthcare Services, develops the newsletter and includes health tips, informative
articles, recipes, and cooking tips.
Biometric Screenings
Includes lipid panel and glucose tests and initial results review. Components may include assessment of
blood pressure, weight, body mass index (BMI), waist circumference, and body fat percentage.
Completely confidential.
Check. Change. Control. ™ and Self-monitoring Blood Pressure Stations
In May, the American Heart Association’s wellness and blood pressure management program called
Check. Change. Control.™ will be offered to all employees and adult family members regardless of
whether they have high blood pressure or not. This educational program focuses on simple changes
participants can make to improve their overall health. Sixty-nine self-monitoring blood pressure stations
Sample:
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are available to use before, during, and after the Check. Change. Control. intervention. Ambassadors
may request a new self-monitoring blood pressure station if they don’t have one at their worksite.
Ambassadors will recruit participants into Check. Change. Control. and encourage employees to
regularly use the blood pressure monitors.
Fresh Option Produce (see page 67)
The Fresh Option program is designed to deliver and encourage healthy snacks at meetings and
celebrations. The program, which includes delivery of individual pieces of fresh produce, is available to
BetterHealth Ambassadors at all City of Albuquerque locations.
Ways to use Fresh Options?
Wellness educational workshops.
BetterHealth program orientations and celebrations such as Good Measures & Nuvitaorientations and Check Change Control celebrations.
Staff days or retreats that include wellness initiatives, such as library staff day.
Staff training with at least one wellness announcement.
Staff meetings with at least one wellness announcement.
Good Measures Nutrition Program
BetterHealth through Good Measures is an online nutrition program designed to help employees and
family members improve their eating habits. The 6-month program will be offered once a year.
Dieticians provide individual coaching. Nutrition challenges keep participants engaged. Monthly classes
allow in-person discussions. Before and after health screenings demonstrate health improvements to
committed participants. Great prizes for completing pre-determined milestones!
Good Measures Diabetes Prevention Program (DPP)
Participants who register for BetterHealth through Good Measures and meet the requirements of the
DPP are given the option to enroll. The Diabetes Prevention Program is designed to help employees and
family members with behavior changes that can help prevent the onset of type 2 diabetes. The program
consists of 16 one-hour sessions delivered online over the course of a year. Dieticians provide individual
coaching. Nutrition challenges keep participants engaged. Monthly classes allow in-person discussions.
Before and after health screenings demonstrate health improvements to committed participants. Great
prizes for completing pre-determined milestones!
Good Measures Diabetes Support & Connected Diabetes Care NEW in 2018!
Participants who register for BetterHealth through Good Measures and have been diagnosed with Type
1, Type 2, or gestational diabetes are given the option to enroll.
Personalized Diabetes Support: Participants with Type 1, Type 2, or gestational diabetes get support and
education from their own diabetes dietitian coach. Participants work on what’s most important to them.
They learn how to eat to improve blood sugars, reduce complications and risks, and feel their best.
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Connected Diabetes Care: Participants with Type 1 or Type 2 diabetes get support from a clinical team
and use high-tech tools, including a nutrition smartphone app, wireless glucometer, strips, and an
insulin tracking pen that syncs to the Good Measures platform automatically. Participants learn about
what affects their blood sugar—such as food, activity, medication, and stress—and how to manage it.
Health Coaching
Health Coaching is a process that facilitates healthy, sustainable behavior change by challenging you to
listen to your inner wisdom, identify your values, and transform your goals into action. Your Health
Coach can help address counterproductive lifestyle habits by guiding your health improvement plan
through Wellness at Work. Web-based and telephonic coaching available.
Healthy Weight Academy
A two-hour educational event designed to give participants the basics for weight loss and provide
guidance through a non-diet approach to eating healthfully. A cooking demonstration and meal are
included! Two hours Paid Leave – Other (PLO) is usually approved for employees to attend this event.
Family members are also invited.
Date: Thursday, June 7, 2018 Location: Albuquerque Museum in Old Town Time: 2 sessions to choose from, 11:00am – 1:00pm and 3:00 – 5:00pm
Employee Health Services and Employee Assistance Program (EAP)
The City of Albuquerque EAP serves employees and family members living in the home, and provides
five confidential counseling sessions at no cost. Employees and family members may work with
counselors to reduce stress and improve health behaviors, such as quitting smoking, eating healthier,
and losing weight. Call 768-4613 for an appointment.
Employee Health Services staff provide employees with free fitness and endurance testing, personal
training to strengthen muscles and manage weight, office ergonomic assessments, CPR training, and
more! Contact Dave Pulliam at 768-4623.
Employee Health Services and EAP are managed by the Risk Management Division, Department of
Finance and Administrative Services.
Eweb & City of Albuquerque Website
Wellness program announcements are posted on eweb (http://eweb.cabq.gov) and the City of
Albuquerque website, http://www.cabq.gov/BetterHealth.
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Flu Shots & Colorectal Cancer Screening Assessment
Every fall, the BetterHealth program hosts flu shot clinics at 25 work site locations. This service is available to employees, spouses and dependents ages 19 and older. Benefits of getting vaccinated include preventing illness and reducing the risk of spreading influenza to others.
To increase colorectal cancer screening for participants who are 50 and over, screening efforts are
combined with annual flu shot events. Participants are provided an assessment form and if it is
determined that they are at average risk for colorectal cancer they will receive a take home kit.
Full Plate Living – NEW in Fiscal Year 2019!
A healthy lifestyle can be achieved through practical, straightforward steps. Full Plate Living isn’t just
about losing weight, or keeping it off, it is about helping participants live a healthy lifestyle that is fun,
feels great, and most importantly, is sustainable for the remainder of their lives.
The Full Plate program educates participants on a high fiber diet through the completion of 16 online
lessons. This approach works because foods naturally high in fiber are naturally low in calories and filling
to eat.
Gym Locations
A number of work locations have on-site gyms for their employees, including Police Academy, Fire
Academy, Aviation, and 911.
The APD Gym located in the basement of APD Law Enforcement Center is free and open to all city
employees who complete the enrollment form and fitness assessment provided by Employee Health
Services staff. Yoga and Zumba classes are offered for $5-$8 per class. BetterHealth Ambassador Brandi
Salazar leads one of the Zumba classes! Contact Dave Pulliam at 768-4623.
All employees and dependents (age 18 and up) enrolled in the City of Albuquerque Presbyterian medical
plan are eligible for the Presbyterian Gym Membership Benefit. The benefit includes use of 36 gyms in
the ABQ Metro Area, including Defined Fitness, Planet Fitness, Anytime Fitness, and others. Interested
employees must elect this gym benefit during Open Enrollment season in May or within 31 days of
employment. Once a month employees pay income tax only on the gym’s fair market value.
The Departments of Family and Community Services and Senior Affairs also provide weight rooms and
fitness equipment throughout Albuquerque for a small fee of $15 per year. See City of Albuquerque
website for more information.
Health Education Workshops & Video Links
Thirty to sixty minute educational workshops on various topics are available for Ambassadors to
coordinate at their work locations. Coordination may include reserving conference rooms, setting-up
audiovisual equipment, inviting co-workers to attend with an email and flyer, and reporting results. See
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current Class Offerings on pages 53-56. A revised list of workshop titles, descriptions, and presenters
will be sent to Ambassadors every 3-6 months.
Please request workshops at least 3 weeks in advance (use the Ambassador Training Request Form on
page 47). Upon receiving requests from Ambassadors, BetterHealth staff will contact presenters, check
their availability and finalize the dates. Presentation times are flexible! Presentations have been
delivered at 9am on Saturdays to library staff and 7am, 10am, 11am, noon, and 3pm at other locations.
Educational video web links are included in the workshop list. Ambassadors may host a group viewing at
any time, or send a web link to employees and encourage them to view it when they have time.
Preparation for group showings includes reserving a conference room with a computer, monitor,
Internet, and speakers. Then simply play the video.
Remember to discuss your workshop plans with your supervisor, obtain supervisor’s
approval prior to announcing workshops, and invite supervisors to participate.
Healthy Food in Offices - Nutrition Guidelines
Guidelines were developed in 2013 to demonstrate our commitment to Better Health. The availability of
healthy foods at office celebrations and events can help employees make nutritious choices and can
influence their long-term health and wellness. The guidelines and potluck sign-up templates are
available at https://www.solutionsbiz.com/loginArea/Admin/CityDocs.cfm
Healthy Solutions
Presbyterian Healthy Solutions Disease Management Program provides private, confidential health
coaching by phone and email to enrolled employees and dependents over the age of 18 at no extra cost.
This coaching service is for managing weight, cholesterol, blood pressure, heart health, diabetes, asthma
or COPD. Coaches discuss:
How your weight can affect the way you feel physically or emotionally.
What is a healthy weight for your body type?
For those with diabetes, how combining diet, exercise, and medicine (when prescribed) can help
control your weight and blood sugar level.
Recognizing high blood pressure.
Connect with a health coach to learn more, or get started and commit to a healthier life today! Call
1-800-841-9705 or email [email protected].
Mammography Van
The BetterHealth program promotes regular breast cancer screening. Every May and October the
mammography van is conveniently located downtown to provide mammograms at no cost to City of
Albuquerque employees and family members covered by Presbyterian Health Plan and other insurance
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plans. Additional worksite locations vary. Thirty minutes Paid Leave - Other (PLO) is usually approved for
employees to participate.
Mindfulness-Based Stress Reduction (MBSR)
Mindfulness is the cultivation of attention to our moment-to-moment experience. The majority of
people who complete MBSR courses report an increased ability to cope more effectively with both short
and long-term stressful situations. Research also shows that MBSR helps with nicotine addiction, weight
issues, compulsive eating, type 2 diabetes, and many other health conditions.
Four 8-week courses will be offered in 2018. In addition, eight 1-hour MBSR workshops will be available
for Ambassadors to arrange at their work locations.
Mobile Health Center
Services through the Mobile Health Center are offered to employees and family members age 2 and
over who are enrolled in the City of Albuquerque’s Presbyterian Health Plan. $0 Co-Pay!
Medical services range from preventive wellness exams to urgent care. Call 220-6562 to schedule an
appointment. Walk-in visits are seen based on availability of healthcare provider. View the monthly
schedule at https://www.cabq.gov/mobilehealthcenter.
Mother’s Room in City Hall
Breastfeeding is one of the most highly effective preventive measures a mother can take to protect the
health of her infant and herself, including the maintenance of a healthier weight. Employment is now
the norm for U.S. women of childbearing age we know that returning to work after having a baby can be
challenging. Breastfeeding is a personal decision; however, the BetterHealth program is committed to
providing on-site lactation support.
The Mother’s Room in City Hall includes two private pumping stations, a refrigerator to store breast
milk, and a nearby sink to wash supplies. Commercial grade breast pumps are available to mother’s
using Ameda Purely Yours Express breast pumps. These mothers simply bring their own tubing.
Interested employees should contact the Health and Wellness Coordinator in the Insurance and Benefits
office for more information.
All department HR Coordinators are prepared to identify temporary space for employees who wish to
breastpump upon returning from maternity leave.
Nuvita Weight Loss Challenge - New in 2018!
The Nuvita 6-week weight loss challenge is a new program designed to help employees adopt life-long
patterns of physical activity and lose weight in the process. A heart rate monitor and Bluetooth enabled
scale sync with the Nuvita online platform. Participants receive a workbook and coaching webinars. All
participants must have smartphones. Before and after health screenings demonstrate health
2018 BetterHealth Ambassador Training Toolkit 20
improvements to committed participants. Spouses and domestic partners may enroll with employees.
The weight loss challenge will be offered in the fall.
Personal Health Assessment
Presbyterian offers a Personal Health Assessment to all City of Albuquerque benefits-eligible employees,
spouses, and domestic partners, including employees covered by other medical insurance plans. A $25
Gift Card from the BetterHealth Program is offered once every fiscal year for completing the confidential
online assessment. Individual responses are never disclosed, but aggregate data is reviewed for
program planning.
Quit for Life
The Quit For Life® (QFL) program is available to employees, spouses and domestic partners. When
participants utilize program components as directed, including phone coaching, nicotine replacement
therapy (NRT), and online tools, they are more likely to quit compared to trying to quit using tobacco
products on their own. The program helps people quit using all types of tobacco, including chew and e-
cigarettes.
Quit for Life allows participants to quit at their own pace. QFL coaches teach skills to control nicotine
cravings and urges. Instructions for proper use of NRT are included with the program, and when
appropriate, NRT can be mailed directly to the participant’s home at no cost. Enroll online or by phone.
1-866-QUIT.4.LIFE (1.866.784.8454)
www.quitnow.net
Run for the Zoo…and Walk with us too! New in 2018!
The first 500 benefits-eligible employees to join team CABQ BetterTogether by January 12, 2018 will be
provided entry in the May, 2018 event, along with a team t-shirt. BetterHealth Ambassadors initiated
this campaign in 2017. Ambassadors designed the poster and created email blasts with event
information to increase recruitment from 28 in 2017 to 500 employee participants in 2018!
Take the Stairs Campaign
BetterHealth encourages employees to be physically active, including stair climbing during each work
day. In 2014 the stairwells in City Hall were labeled and painted with motivating health designs.
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Walking in Albuquerque Convention Center
The Albuquerque Convention Center is open to city employees for walking. Employees must sign in and
out at the information desk and wear employee badges while walking. Occasional restrictions occur
when conference attendance is high. The location is ideal when the weather is too hot, cold, or windy
for outdoor activities!
Wellness at Work Online Platform
Online portal designed to help employees create personalized health improvement plans. The online
platform houses the Personal Health Assessment (PHA), biometric screening results, recipes, workout
plans and much more! Available to benefits-eligible employees, spouses and domestic partners.
Online challenges will be offered throughout 2018. Challenges range in length and promote topics of hydration, physical activity and nutrition.
Hydrate for Health
Step Challenge
Others
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BetterHealth Ambassador Program Evaluation
Employee Participation
A measure for the BetterHealth Ambassador program success is overall
employee participation. Use of the sign-in template (can be found in the
resource section on page 43) is required for all on-site activities to assist in this
measure and should be returned to the BetterHealth Program Coordinator.
Ambassador Activities
The number of Ambassadors participating each year and the type of activities
they pursue will also be tracked. The ultimate goal for the Ambassador program
is to have 60 ambassadors per year, representing all work locations with more
than 30 employees. In 2016 we had 23 Ambassadors. In 2017, thirty-three
were selected. In 2018, twenty-nine were selected.
BetterHealth Ambassador Program Progress Report
In preparation for recruiting new Ambassadors each year, a progress report will
be produced and distributed to senior leaders and department directors. Topics
include:
Ambassador Projects
Participation Results
PhotosAppreciation - List of Ambassadors
Use of the reporting template (can be found in the resource section on pages
45) is required for all on-site classes to assist in this measure and shouldbe returned to the BetterHealth Program Coordinator.
Ambassador activities will be included in the annual BetterHealth Program
Progress Report, where results from all BetterHealth interventions are
described.
BetterHealth Program Annual Report
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Wel
fare
-Lu
cky
Paw
s C
oro
nad
oLu
cky
Paw
s b
ack
roo
m, b
ehin
d t
he
bre
akro
om
An
imal
Wel
fare
An
imal
Wel
fare
Eas
tsid
e -
Ad
min
istr
atio
n B
uild
ing
Sam
e ro
om
th
at is
bei
ng
use
d f
or
the
lact
atio
n r
oo
m.
Emp
loye
es n
eed
to
get
a k
ey t
o e
nte
r th
e ro
om
.
An
imal
Wel
fare
An
imal
Wel
fare
-Wes
tsid
eC
arl S
tan
ley’
s o
ffic
e
AP
DA
PD
NE
Are
a C
om
man
d o
n O
sun
aA
PD
NE
Are
a C
om
man
d
AP
DA
PD
SE
Are
a C
om
man
d o
n L
ou
isia
na
Co
nfe
ren
ce R
oo
m
AP
DLa
w E
nfo
rcem
ent
Cen
ter
(Mai
n)
LEC
Yes
AP
DA
PD
Po
lice
Aca
dem
yP
olic
e A
cad
emy
Yes
AP
DA
PD
Cri
me
Lab
Bre
ak r
oo
m
AP
D9
11
Em
erge
ncy
Op
erat
ion
s C
ente
rB
reak
ro
om
Yes
AP
DA
PD
Fo
oth
ills
Are
a C
om
man
d o
n L
om
asFo
oth
ills
Are
a C
om
man
d
AP
DA
PD
NW
Are
a C
om
man
d o
n E
lliso
nN
W A
rea
Co
mm
and
AP
DA
PD
SW
Are
a C
om
man
d o
n L
os
Vo
lcan
esSW
Are
a C
om
man
d
AP
D
AP
D T
raff
ic S
ub
stat
ion
- L
a C
uev
aTr
affi
c Su
bst
atio
n
AP
DA
PD
Avi
atio
n S
ub
stat
ion
Avi
atio
nSu
np
ort
Avi
atio
n E
mp
loye
e G
ymYe
s
Avi
atio
nSu
np
ort
Lan
dsi
de
(Par
kin
g D
ivis
ion
)
Avi
atio
nSu
np
ort
Air
Fie
ld
Avi
atio
nD
ou
ble
Eag
le A
irp
ort
Do
ub
le E
agle
Air
po
rtYe
s
Cit
y C
lerk
Pla
za d
el S
ol,
Cit
y C
lerk
's O
ffic
eC
ity
Cle
rk b
reak
ro
om
- 7
th F
loo
r Ye
s
Cit
y C
ou
nci
lC
ity
Hal
l Cit
y C
ou
nci
l, 9
th F
loo
rC
ity
Co
un
cil P
olic
y C
on
fere
nce
Ro
om
Cu
ltu
ral S
ervi
ces
Bio
Par
k A
qu
ariu
mad
min
istr
atio
n b
uild
ing,
th
e cu
bic
le c
lose
t to
th
e b
ack
do
or,
by
Mar
yan
n’s
off
ice
Cu
ltu
ral S
ervi
ces
Bio
Par
k Zo
oad
min
istr
atio
n b
uild
ing
in t
he
“Pri
vacy
Ro
om
” n
ext
to
Eric
a H
ub
bar
d’s
off
ice
Cu
ltu
ral S
ervi
ces
Lib
rary
- E
rna
Ferg
uso
n L
ibra
ryst
aff
bre
ak r
oo
m 3
70
0 S
an M
ateo
Blv
d, N
EYe
sC
ult
ura
l Ser
vice
sLi
bra
ry -
Mai
n L
ibra
ryst
aff
bre
ak r
oo
m –
50
1 C
op
per
NW
Cu
ltu
ral S
ervi
ces
Lib
rary
- L
om
as/T
ram
way
Lib
rary
Staf
f R
oo
m -
Has
ou
tlet
, ch
air
and
qu
iet
envi
ron
men
t 9
08
East
rid
ge N
E
Cu
ltu
ral S
ervi
ces
Cit
y H
all C
ult
ura
l Ser
vice
s, 6
th F
loo
rR
oo
m 6
05
, C
SD B
reak
roo
mYe
s
23
CA
BQ
AB
CW
UA
Sel
f M
on
ito
rin
g B
loo
d P
ress
ure
Sta
tio
ns
1
AE
KL
De
par
tme
nt
Wo
rk L
oca
tio
nLo
cati
on
of
Self
-Mo
nit
ori
ng
Blo
od
Pre
ssu
re S
tati
on
XL
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
DFA
SC
ity
Hal
l DFA
Acc
ou
nti
ng,
8th
Flo
or
Acc
ou
nti
ng-
Ro
om
80
10
nex
t to
th
e o
ffic
e o
f Je
sse
Mu
niz
DFA
SC
ity
Hal
l Pu
rch
asin
g, 7
th F
loo
rP
urc
has
ing
Off
ice
DFA
SP
laza
del
So
l, 3
11
Ro
om
30
, Th
e "C
hill
Ro
om
" o
n t
he
6th
flo
or
of
PD
SYe
s
DFA
SC
ity
Hal
l DFA
Bu
dge
t an
d A
dm
in o
ffic
e, 1
1th
Flo
or
Bre
ak r
oo
mYe
s
DFA
SP
ino
Yar
d B
uild
ing
H D
FAS
War
eho
use
DM
DC
ity
Hal
l DM
D, 3
rd F
loo
rR
oo
m 3
04
Vac
ant
Off
ice
DM
DP
laza
del
So
l Par
kin
g D
ivis
ion
5th
Flo
or
DM
DP
laza
del
So
l Co
nst
ruct
ion
Ser
vice
s8
th F
loo
rYe
s
DM
DC
ity
Hal
l DM
D, 7
th F
loo
rR
oo
m 7
05
7, F
isca
l Lib
rary
Are
a
DM
D1
80
1 4
th S
tree
t Fa
cilit
y-D
MD
Bld
g B
Yes
DM
D1
80
1 4
th S
tree
t Fa
cilit
y-D
MD
Bld
g A
Yes
DM
DP
ino
Yar
d B
uild
ing
B D
MD
Tra
ffic
En
gin
eeri
ng
Bu
ildin
g B
Tra
ffic
En
gin
eeri
ng
DM
DP
ino
Yar
d B
uild
ing
F D
MD
Str
eet
Mai
nte
nan
ceP
lott
er A
rea
Yes
DTI
18
01
4th
St.
Fac
ility
-DTI
4th
Str
eet
Bre
akro
om
Yes
DTI
Cit
y H
all D
TI E
RP
, 8th
Flo
or
ERP
DTI
Cit
y H
all D
TI, 2
nd
Flo
or
Ro
om
20
61
Bre
ak R
oo
m
Eco
no
mic
Dev
elo
pm
ent
Cit
y H
all E
con
om
ic D
evel
op
men
t, 1
1th
Flo
or
Ro
om
11
01
5 o
n t
he
rou
nd
tab
le in
th
e co
nfe
ren
ce r
oo
m
Envi
ron
men
tal H
ealt
hC
ity
Hal
l En
viro
nm
enta
l Hea
lth
, 3rd
Flo
or
EHD
Fro
nt
Co
nfe
ren
ce R
oo
m
Fam
ily &
Co
mm
un
ity
Serv
ices
Cit
y H
all F
amily
Co
mm
un
ity
Serv
ices
, 5th
Flo
or
Fam
ily a
nd
Co
mm
un
ity
Serv
ices
Fam
ily &
Co
mm
un
ity
Serv
ices
Ch
ild D
evel
op
men
t A
dm
inis
trat
ion
C
hild
Dev
elo
pm
ent
Ad
min
istr
atio
n
Fire
Fire
Aca
dem
yC
ub
icle
nea
r ad
min
istr
ativ
e st
aff
HR
Cit
y H
all,
HR
7th
Flo
or
Ro
om
70
2 In
sura
nce
& B
enef
its
Div
isio
n L
ob
by
Yes
HR
Cit
y H
all,
Pu
blic
Ser
vice
Un
iver
sity
, Bas
emen
tP
SU L
ob
by
Inte
rnal
Au
dit
/In
spec
tor
Gen
eralC
ity
Hal
l, 5
th F
loo
rIn
tern
al A
ud
it/I
nsp
ecto
r G
ener
al
Lega
lC
ity
Hal
l Leg
al, 4
th F
loo
rO
ld C
ity
Hal
l, R
oo
m 4
03
, Lit
igat
ion
- r
oo
m a
cro
ss t
he
hal
l
& in
bet
wee
n S
and
ra’s
an
d M
ich
ael’s
off
ices
May
or'
s O
ffic
e/C
AO
Cit
y H
all M
ayo
r's
Off
ice/
CA
O, 1
1th
Flo
or
May
or'
s O
ffic
e, in
th
e b
ack
nea
r th
e C
om
mu
nic
atio
ns
Dir
ecto
r's
off
ice
Yes
24
CA
BQ
AB
CW
UA
Sel
f M
on
ito
rin
g B
loo
d P
ress
ure
Sta
tio
ns
1
AE
KL
De
par
tme
nt
Wo
rk L
oca
tio
nLo
cati
on
of
Self
-Mo
nit
ori
ng
Blo
od
Pre
ssu
re S
tati
on
XL
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
Par
ks &
Rec
reat
ion
Pin
o Y
ard
Bu
ildin
g C
Par
ks &
Rec
reat
ion
Bu
ildin
g C
Par
ks &
Rec
reat
ion
18
01
4th
Str
eet
Faci
lity-
Par
ks &
Rec
Ad
min
istr
atio
n B
uild
ing
In a
qu
iet
sect
ion
of
the
kitc
hen
Yes
Par
ks &
Rec
reat
ion
Los
Alt
os
Go
lf C
ou
rse
Par
ks &
Rec
reat
ion
Bal
loo
n F
iest
a P
ark
On
e o
f th
e o
ffic
es a
t B
FP
Pla
nn
ing
Pla
za d
el S
ol P
lan
nin
g D
ept
Pla
za D
el S
ol,
Cu
bic
le n
ext
to r
ecep
tio
n a
rea
on
th
e 3
rd
flo
or
Sen
ior
Aff
airs
Los
Vo
lcan
es S
po
rts
& F
itn
ess
Cen
ter
Fro
nt
des
k A
rea
Yes
Sen
ior
Aff
airs
CA
SA (
Sen
ior
Aff
airs
Ad
min
istr
atio
n)
CA
SA B
reak
Ro
om
Yes
Sen
ior
Aff
airs
No
rth
Do
min
go B
aca
No
rth
Do
min
go B
aca
Solid
Was
te M
anag
emen
tP
ino
Yar
d B
uild
ing
D S
olid
Was
te C
lean
Cit
y5
50
1 P
ino
NE,
Bld
g. D
Solid
Was
te M
anag
emen
tSo
lid W
aste
Ad
min
istr
atio
n B
uild
ing
Bill
ing
Are
aYe
s
Tran
sit
Tran
sit
- A
lvar
ado
Tra
nsp
ort
atio
n C
ente
rA
TC E
mp
loye
e B
reak
Ro
om
, 2n
d F
loo
r
Tran
sit
Tran
sit
- D
ayto
na
Tran
sit
Faci
lity
Day
ton
a O
per
atio
ns
Dri
vers
Lo
un
geYe
s
Tran
sit
Tran
sit
- Ya
le T
ran
sit
Faci
lity
Yale
Dri
vers
Lo
un
ge -
Co
py
Ro
om
beh
ind
Man
ager
's D
esk
Yes
WA
TER
AU
THO
RIT
Y B
LOO
D
PR
ESSU
RE
MO
NIT
OR
LOC
ATI
ON
S
Cu
sto
mer
Ser
vice
Cit
y H
all,
Wat
er A
uth
ori
ty 1
st F
loo
rC
ust
om
er S
ervi
ce B
reak
Ro
om
Yes
Do
wn
tow
nC
ity
Hal
l, W
ater
Au
tho
rity
5th
Flo
or
Ro
om
50
27
Bre
ak R
oo
mYe
s
Cu
sto
mer
Ser
vice
(N
WSA
)N
WSA
Bre
ak R
oo
mYe
s
Pla
za D
el S
ol
1st
flo
or
Yes
Soil
Am
end
men
t Fa
cilit
ySA
FLo
bb
yYe
s
Surf
ace
Wat
er T
reat
men
t P
lan
tWat
er Q
ual
ity
Mai
n T
raile
r Lo
bb
yYe
s
Wat
er R
ecla
mat
ion
Pla
nt
Wat
er R
ecla
mat
ion
Co
ntr
ol R
oo
mYe
s
Wat
er R
ecla
mat
ion
Pla
nt
Wat
er R
ecla
mat
ion
Lisa
Car
reo
n's
Off
ice
Yes
Up
da
ted
3/2
3/1
7
25
How to take a successful
Blood Pressure Reading
Applying the Blood Pressure Cuff:
1. Make sure the air hose is securely attached to the main unit.
2. Push shirt sleeve high up on upper arm.
3. Sit in the chair with your feet flat on the floor. Place your left
arm on the table so the cuff is level with your heart.
4. Place the bottom of the cuff 1/2 inch above your elbow.
5. With palm facing up, apply the cuff so that the air hose is
aligned with the center of your arm and hand.
6. Wrap the cuff firmly in place around your arm using the
fastener— ensure that there is enough space to fit 2 fingers
between the cuff and your arm.
Taking a Measurement:
1. After properly applying the cuff, press the START button.
2. Make sure to sit still, refrain from talking and breathe at a
normal pace.
3. The cuff will automatically inflate. Once optimal inflation is
reached, it will begin to take the measurement.
4. When the measurement is complete, the monitor will
display your blood pressure and your pulse.
5. Accurately write down your blood pressure reading.
6. Press the white button to clear your blood pressure reading
from the display.
Systolic
Pulse (Heart Rate)
Diastolic
If monitor, air hose or arm cuff are broken or
not functioning properly, please contact:
CABQ Insurance and Benefits Division—768-3758
Make sure the Blood Pressure Monitor is plugged into
the electrical outlet.
27
I Have a High Blood Pressure Reading,
Now What?
Make sure you have been calmly sitting down for at least 5 minutes before taking your blood
pressure reading. Also, do not drink coffee or smoke tobacco within 30 minutes before taking your
blood pressure, as these can affect the outcome.
Adjust and make sure the blood pressure cuff is fitting correctly. Sit comfortably in the chair with
both feet flat on the floor.
Take your blood pressure reading again.
If your blood pressure is in the yellow or orange zones of the above chart, you
are in the Elevated or Hypertension Stage 1 or Stage 2 Category. Follow up by
scheduling an appointment with your doctor for steps and options to address
your blood pressure.
When to consult your doctor immediately?
If your blood pressure is higher than 180/120, wait about 5 minutes and try taking a reading
again. If the second reading is just as high, consult your doctor immediately.
Hypertensive emergencies generally occur at blood pressure levels exceeding 180 systolic OR
120 diastolic, but organ damage can occur at even lower levels in individuals whose blood
pressure had not been previously high.
29
2018 BetterHealth Ambassador Training Toolkit 31
BetterHealth Ambassador Planning Tool – New in 2018!
Use the 2018 calendar to plan initiatives you want to pursue at your
worksite. The tool includes space for you to identify key tasks and check them off when completed.
Jan
uar
y Fe
bru
ary
Mar
ch
Ap
ril
May
Ju
ne
Jan
11
- B
HA
Aca
dem
y Ja
n 1
6-1
8 G
oo
d
Mea
sure
s P
re-
scre
enin
gs
Feb
14
- A
mb
assa
do
r D
ay *
wea
r sh
irt
Feb
– G
oal
set
tin
g
Mar
14
- A
mb
assa
do
r
Day
*w
ear
shir
t
Mar
14
- Q
uar
terl
y M
tg
1p
m
Ap
r 1
1 -
Am
bas
sad
or
Day
*w
ear
shir
t
May
6-
Ru
n4
Zoo
May
9 -
Am
bas
sad
or
Day
*w
ear
shir
t
Mid
May
- C
hec
k
Ch
ange
Co
ntr
ol/
Op
en
Enro
llmen
t
Mam
mo
grap
hy
Van
Jun
7 –
Hea
lth
y W
eig
ht
Aca
dem
y
Jun
13
- A
mb
assa
do
r D
ay
*wea
r sh
irt
Jun
13
- Q
uar
terl
y M
tg
1p
m
Jan
17
Am
bas
sad
or
Day
* w
ear
shir
t Ja
n 2
4-
Reg
istr
atio
n
cod
es f
or
Ru
n4
Zoo
sen
t Ja
n 2
5-
MB
SR 8
wk
Cit
y H
all
20
18
Pla
nn
ing
Cal
en
dar
July
A
ugu
st
Sep
tem
ber
O
cto
ber
N
ove
mb
er
Dec
em
ber
Jul 1
1 -
Am
bas
sad
or
Day
*w
ear
shir
t Ju
ly 2
4-
MB
SR 8
wk
Pla
za
del
So
l
Au
g 8
- A
mb
assa
do
r D
ay *
wea
r sh
irt
Se
p 1
2 -
Am
bas
sad
or
Day
*w
ear
shir
t
Sep
t 1
2-
Qu
arte
rly
Mtg
1p
m
Nu
vita
Wei
ght
Loss
Flu
sh
ots
Oct
10
- A
mb
assa
do
r
Day
*w
ear
shir
t
Oct
26
or
No
v 2
Hea
lth
Fair
Mam
mo
grap
hy
Van
Flu
sh
ots
No
v 1
4 -
Am
bas
sad
or
Day
*w
ear
shir
t B
HA
ap
plic
atio
ns
du
e
Dec
12
- A
mb
assa
do
r D
ay
*wea
r sh
irt
Dec
12
- Q
uar
terl
y M
tg
1p
m
H
ealt
h &
Ben
efit
s Fa
ir
BH
A A
pp
licat
ion
&
oth
er p
rogr
am u
pd
ate
s
Mo
nth
Ta
sks
Res
po
nsi
ble
Par
ty
Stat
us
Pro
gram
Up
dat
es a
nd
Co
mm
un
icat
ion
s
Task
s
Pro
gram
Up
dat
es a
nd
Co
mm
un
icat
ion
s
Task
s
20
18
Mo
nth
ly T
ask
Gu
ide
2018 BetterHealth Ambassador Training Toolkit 26
2018 BetterHealth Ambassador Training Toolkit 37
Healthy Health Fair Giveaways
Giving away chocolate and candy at health fairs may attract employees to your
table, but it sends a mixed message. The message we want to convey is: we care
about your health. So we would like to promote healthy food and beverages at our
events. Vendors that choose to provide giveaways at their table are encouraged to
offer non-food items or consider healthier alternatives to candy. Suggested items
are listed below.
If you choose to giveaway food, offer products that come from a food group:
fruit, vegetable, whole grain, lean protein, or low-fat dairy.
Look for products free of trans fat, and low in sodium, saturated fat, and
added sugars by reading food labels and scanning the ingredients list.
o Sodium: look for the lowest amount per serving. Ideally, <140 mg per
serving.
o Saturated fat: < 2 g per serving. Skip products listing palm oil in
ingredients list.
o Trans fat: 0 g per serving. Skip products listing partially hydrogenated
oils in ingredients list.
o Added sugars: choose products without added sugars in ingredients
list, or listed near the end of the ingredients list. Look for words
ending in “-ose”, and other hidden sources, such as syrups.
Non-Food Items Food
Health-related materials Dried fruit: raisins, cranberries, apricots
Travel-size lotion, sunscreen Nuts: almonds, walnuts, pistachios, cashews,
peanuts
Stress ball Trail mix with nuts and dried fruit
Pens Freeze-dried fruit or vegetable snacks
Key chain Whole fruit: apples, oranges, pears
Hand sanitizer Packaged vegetables, such as baby carrots
Door prize: healthy cookbook,
fitness-related equipment
Popcorn: air-popped, zero trans fat, or small 100-
calorie popcorn bags to take away
Notepad Door prize: fruit & nut basket
Reusable bag Granola bars with a whole grain listed as first ingredient
Pedometer Whole grain fig bar
Magnets Tea bags
Calendar Single-serving flaxseed packets
Seeds – vegetables or flowers Single-serving nut butter packets
Coupon /discount Sugar-free mints or gum
2018 BetterHealth Ambassador Training Toolkit 30
Source: Dietary Guidelines for Americans 2010, U.S. Department of Agriculture and U.S. Department of Health and Human Services.
1. Make colorful fruits and vegetables half of all food offerings.*2. Offer smaller portions of foods.3. Offer foods low in solid fats, added sugars, and sodium.4. Offer more whole-grain foods.5. Make water more available.6. Consider eliminating unnecessary snacks, such as candy dishes.
* For information and tips about filling half your plate with fruitsand veggies, visit FruitsAndVeggiesMoreMatters.org.
Food SafetyFood should be delivered just prior to serving time.Always wash hands prior to handling any food.Food left out for more than two hours should be discarded.Clean all surfaces before and after food service.
Consider Special Dietary Needs and Food AllergiesOffer food such as vegetarian, vegan, dairy free, and gluten free.
Fundraising EventsInstead of frequent chocolate bar, cookie and nacho sales choose activities that are fun, creative, and energizing! For example, sell raffle tickets for a fruit basket or sporting event. Organize a Nerf hoop competition, a crazy hat contest, carnival games, or a pumpkin carving contest. Hold a carnation sale for Valentine’s Day or guess the number of beans in a jar.
Healthy Foods at WorkGuidelines:
Recommendations:
Guidelines have been developed to demonstrate our commitment to Better HealthThe availability of healthy foods at office celebrations and events can help employees
make nutritious choices and can influence their long-term health and wellness.
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2018 BetterHealth Ambassador Training Toolkit 32
ADMINISTRATIVE INSTRUCTION NO. 4-9 (Revised)
SUBJECT: Prohibiting Smoking and the Use of Smokeless Tobacco Products on City Property and Vehicles
The Effective Date:
This Administrative Instruction is effective immediately.
This Administrative Instruction Governs Smoking and the Use of Smokeless Tobacco Products on City Property and in and Around City Vehicles.
DEFINITIONS:
"City Contractor" means ( 1) anyone working under contract with the City at times they perform the contract on City property or (2) anyone who is an employee of a company providing labor to the City at the times they perform services or labor on City property.
11City Employee,, means all people employed in any manner by the City and receive any compensation of any type from the City for their services.
"City Property" means all real property owned or leased by the City or real property occupied by City employees in their normal duties. City property includes but is not limited to all buildings of any type, parking structures and lots and all other structures located on City property.
,,City Vehicle 11 means any vehicle owned, leased or borrowed for the use by the City. City vehicle also means any vehicle under the control of any City employee. City vehicle does not mean a vehicle owned and operated by a City contractor unless such contractor provides a vehicle to the City for use by City employees.
"City Volunteer,, means all volunteers for City programs who are under the direction of a person employed by the City while providing their volunteer services on or at City Property.
"Smokeless Tobacco Products" means loose leaf, pouch, pulverized or shredded tobacco products that are chewed, snuffed, or placed in the mouth instead of being smoked. Nicotine replacement therapies approved by the Food and Drug Administration, including, but not limited to nicotine gum, lozenge, patch, and nasal spray, are not smokeless tobacco products.
"Smoking" or "smoke" means inhaling, exhaling, burning, or carrying any lighted or heated cigar, cigarette, or pipe, or any other lighted or heated tobacco or plant product intended for inhalation, including hookah, whether natural or synthetic, in any manner or in any form. "Smoking" or "smoke" also includes the use of an electronic smoking device which creates an aerosol or vapor, in any manner or in any form, or the use of any oral smoking device for the purpose of circumventing the prohibition of smoking in this Administrative Instruction.
Page 1 of 2
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"Vehicle" means any device in, upon, or by which any person or property is or may be transported or drawn propelled by a power other than human power, and includes but is not limited to automobiles, trucks, trailers, motorcycles, tractors, buggies, and wagons. The term "vehicle" includes all devices regardless of the type or power, including but not limited to
electric power and any type of gas or gasoline power or any combination thereof and any connected trailer or semi-trailer.
PROHIBITION: No City employee, City volunteer or City contractor shall smoke or use smokeless tobacco
products on City Property or in a City Vehicle.
No City employee, City volunteer or City contractor shall smoke or use smokeless tobacco
products in or within 30 feet of a City vehicle when such vehicle is not located on City property.
No person, including but not limited to City employees, City volunteers or City contractors shall smoke or use smokeless tobacco products within 30 feet of the entrance to any structure located on City property. This prohibiti9-11_applies to all members of the public.
---------
_.,.,....,.�--"'
Robert J ��dministrati\'e Officer Date
Page 2 of2
42
ADMINISTRATIVE INSTRUCTION NO. 7-53
SUBJECT: Break Time for Lactation
The Effective Date:
This Administrative Instruction is effective immediately.
The City of Albuquerque recognizes the health benefits of breastfeeding and supports accommodation of mothers who choose to utilize their own breast pump to express breast milk upon returning to work after maternity leave of absence.
This Administrative Instruction is in compliance with the break time requirement for nursing mothers in the Patient Protection and Affordable Care Act (PPACA), which took effect on March 23,2010 (P.L. 111-148). PPACA also amended Section 7(r) of the Fair Labor Standards Act (FLSA) which regulates break time for nursing mothers.
This Administrative Instruction also aligns with New Mexico state law [NMSA 1978, Section 28-20-2 (Amended 2007)] which requires employers to provide flexible break time and a clean, private space, not a bathroom, in order to foster the ability of a nursing mother who is an employee to use a breast pump in the workplace.
Policy
A. Flexible Scheduling1. A nursing employee is allowed to use a breast pump to express milk during the work
day using her regular break and meal periods. Since the frequency and duration oflactation breaks will likely vary throughout the nursing period, a nursing employeeshall be allowed a reasonable flexible break schedule for lactation with her ownbreast pump. The time allowed for milk expression breaks each work daywill not exceed the combined total amount of time for regular employee break andmeal periods. For time above and beyond the combined total amount of time forbreak and meal periods, the employee may request a lacta t ion break schedulethat includes the use o f available vacation or sick leave accruals. An employeewho does not have sufficient vacation or sick leave accruals must request the use ofPersonal Leave Without Pay.
2. Under no circumstances will the employee be paid overtime pay to complete theirwork due to the time required to express milk.
3. In order to prepare a work schedule and coverage for a nursing employee who providesuninterrupted city services, the employee must provide to her supervisor at thebeginning of each pay week a proposed schedule for expressing milk with a breastpump.
4. All flexible lactation break schedule requests are subject to approval by thedepartment based on reasonableness of the request. Supervisors will consultwith the employee to iden t ify a flexible break schedule that considers
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parameters of the employee's job description and the service being provided.
B. Designated Lactation Space
1. Each department will provide a sanitary, lockable, private room or other spacewhere an employee can express milk with her own breast pump in privacy, shieldedfrom view, and free from intrusion from coworkers and the public. This room orspace may be used by other on-duty city employees when the room is not being usedto express milk.
2. Where possible, the room will be located near a sink with running water for washinghands and rinsing out breast pump parts, and have an electrical outlet. Wherepossible, the room or space will be in close proximity to the employees' work area.The room may not be a toilet stall or bathroom. If employees prefer, they mayexpress milk in their own private office or other comfortable locations agreed uponin consultation with the employee's supervisor.
3. It is the employee's responsibility to keep the location clean after each use andremove any personal items.
4. Nursing employees who do not work in an office setting but provide uninterrupted cityservices may be required to use a room or space established by this AdministrativeInstruction at a city facility that is not operated by the department in which theemployee works. The employee would be required to use this room or space in orderto minimize travel time to and from the employee's work location to the room or space.
5. Some departments may elect to provide transportation for the employee from thefield to the building in which the lactation space is located.
6. Twice a year, in January and in July, the Human Resources department willdistribute a list of each city facility that has or may have a private room or spacefor expressing milk. This list will provide the following information: Name offacility or complex, street address, days and hours of operation, location of theroom or space, parking information, any restrictions for the use of the room orspace, contact name, phone number, and email address. Departmentrepresentatives may use the list to identify facilities that meet the needs of theirdepartment. Each department is responsible for making lactation spacearrangements.
C. Storing Breast Milk1. Nursing employees will provide their own containers and storage unit such as small
ice chest or thermos from home if these accommodations are not in place.2. If breast milk is stored in a common refrigerator, the expressed milk container must
be placed in a clean, closed container, which has the mother's name and date on it.It is the employee's responsibility to remove expressed· milk at the end of each day.
D. Employee's Responsibility1. Employees need to inform their supervisor as early as possible of their intention to
continue breast pumping following maternity leave of absence. At least two (2) weeks'a d v a n c e notice should be given. This provides the department time for all
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44
necessary arrangements to be made. 2. At the beginning of each pay week, provide the supervisor a proposed break schedule
for expressing milk with a breast pump.
E. Supervisor's Responsibility1. Upon receiving an employee's advance notification of her intention to express milk
during the work day, the department must take necessary steps to ensure schedule androom arrangements are made prior to an employee's return to work.
2. Retaliation is prohibited against an employee who files a complaint, institutes aproceeding, or testifies in a lactation break time investigation (Section 15(a)(3) of theFLSA).
F. Human Resources Department Responsibility
1. Provide list identified in section B-6 of this Administrative Instruction.
2. As part of the procedure for applying for maternity leave under the Family andMedical Leave Act, mothers shall be provided this Administrative Instruction.
G. Maximum Time Frame for Schedule Adaptation1. The flexible lactation break schedule and space accommodations for employees will
expire one year from the date of birth of the child.2. If the employee discontinues breast pumping before the child's first birthday, the
employee is obligated to inform her supervisor of the date she will discontinue breastpumping. Failure to inform the supervisor upon discontinuing breast pumping andcontinuing to utilize the space accommodations or schedule adaptation would beconsidered a policy violation subject to appropriate disciplinary action.
H. ScopeThis Administrative Instruction applies to all current employees, classified and unclassified, including but not limited to interns, volunteers and seasonal employees.
This Administrative Instruction is effective upon signature by the Chief Administrative Officer of the City and will remain in effec
· mended.
Robert J. Perry, Chief Administrative Officer Date w
Page 3 of 3
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2018 BetterHealth Ambassador Training Toolkit 38
AI NO: 3-15
NUTRITION STANDARDS FOR VENDING MACHINE BEVERAGES AND SNACK
TITLE: Nutrition Standards for Vending Machine Beverages and Snack
PRIMARY DEPARTMENT: Human Resources
Background:
The City of Albuquerque desires to provide a healthier food and beverage vending program for
vending machines located on all City property; and to further promote the City’s commitment to
improving the health of its employees and visitors of all City of Albuquerque properties.
This instruction pertains to vending machines on City property, owned or leased, and real
property upon which City operations are conducted or is occupied by City employees in their
normal duties. City property includes but is not limited to all buildings of any type, parking
structures, parking lots, and all other structures including the grounds of unenclosed space
located on City Property.
Policy:
In alignment with the U. S. Department of General Services Administration document “Health
and Sustainability Guidelines for Concessions and Vending Operations”:
Calorie Labeling of Articles of Food in Vending Machines: The vending machine operator
shall provide a sign in close proximity of each article of food or the selection button that includes
a clear and conspicuous statement disclosing the number of calories contained in the article when
the Nutrition Facts Panel or Calorie Content is not visible.
Trans fat: Only offer items that contain 0 grams trans fat per serving as defined by the United
States Food and Drug Administration.
Sodium:
Only offer snack items that contain no more than 230 milligrams sodium per serving (excludes
refrigerated meals).
Individual meal items must contain no more than 480 milligrams sodium per serving.
In addition to meeting the menu labeling, trans fat, and sodium requirements listed above,
at least 25%of all packaged food choices must meet the following criteria:
Limit all snack (not refrigerated meals) items to no more than 200 calories per item (excluding
nuts and seeds without added fats, oils, or caloric sweeteners).
Limit total calories from saturated fat to no more than 10% (excluding nuts and seeds without
added fats or oils).
Limit calories from sugars to no more than 35% of total weight (excluding fruits or vegetables
without added caloric sweeteners).
47
Beverage requirements:
At least 50% of available beverage choices (other than 100% juice and unsweetened milk) must
contain no more than 40 calories per serving.
If milk is offered, only offer 2%, 1% and non-fat milk dairy-type products.
If juice is offered, offer at least one 100% juice with no added caloric sweeteners.
Vegetable juice must contain no more than 230 milligrams sodium per serving.
REFERENCES: Council Resolution R-16-52 (Enacted)
48
AMBASSADOR
AMBASSADOR
Event:Date:
Name Department Email
Submit this form to:
Lisa Gatan [email protected] Brady [email protected]
Sign In
49
2018 BetterHealth Ambassador Training Toolkit 42
AMBASSADOR
AMBASSADORSubmit this form to:
Lisa Gatan [email protected] Brady [email protected]
Program ReportingAmbassador Name:
Location:
Program Name:
Program Dates:
Report: Please write a brief description of the program from implementation to outcome. If you have any specific measures such as health improvement, behavior change, improved morale or teamwork please add those to the report. If you have any specific success stories please include those as well.Please include Sign-in sheet.
51
2018 BetterHealth Ambassador Training Toolkit 44
AMBASSADOR
AMBASSADORSubmit this form to:
Lisa Gatan [email protected] Brady [email protected]
Training RequestAmbassador Name:
Location:
Training session you are reqesting:
Date:
Time:
Room:
How many people do you expect to attend?
Parking instructions for facilitator and other important information about your facility, such as security:
(Please provide full address including city and zip)
Please submit this form at least 3 weeks prior to your requested training.
Please make an effort to have an 8 attendee minimum when requesting a training.
53
2018 BetterHealth Ambassador Training Toolkit 46
AMBASSADOR
AMBASSADOR
Incentive Request FormAmbassador Name:
Location:
Brief description of how incentive will be used:
Incentive: Shirt (Short sleeve t-shirt, limited sizes available. For physical activity initiatives only.)
Please tell us how many of each size you are requesting:
EXTRA SMALL SMALL MEDIUM LARGE
X-LARGE 2X-LARGE 3X-LARGE 4X-LARGE
Water Bottle: How many: ________________
Pens: How many: _______________________
$5 Sprouts or Subway Gift Cards. How many: ______________________ Host one of the designated classes. Each participant and host will receive a gift card. Limited Supply.
NEW! Foam roller or Gym bag (1 item to raffle during class)Circle Item: Foam Roller Gym Bag How many raffle tickets? _______
NEW! Fruit infusion water bottle: How many: _____________
Other: ____________________________________ How many: _____________________
Submit this form to:
Lisa Gatan [email protected] Brady [email protected]
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2018 BetterHealth Ambassador Training Toolkit 48
Wellness [DAY]
Event Name Date & Time
Location
57
April 13, 12-lpm ITSD Grand Central, City Hall
211d Floor, Room 205
Workout Recipes for "Time in Zone"
by Nuvita Coach Kimberlee Kavasch
�� All employees invited* ��Bring your own lunch*
*Become the BETTER YOUthrough BETTER MOVEMENT��
@setterHealth CITYOFALBUQUERQUE
January 11, 2018 Page 1 of 4
Health & Wellness Classes BetterHealth Ambassadors Arrange at Their Work Locations
Use the Training Request Form
NEW! Design Your Fitness Program with Ingrid Jorud, MS Would you like to be more active but feel somewhat overwhelmed when determining where to start? Or are you someone who is already active but find yourself at a plateau? Learn the essentials of creating an exercise plan that will work for you and help you achieve your goals and avoid staleness. Organization: The Solutions Group, a division of Presbyterian Healthcare Services Qualifies for $5 Sprouts or Subway gift cards for participants and host (Limited Supply).
NEW! Diet Myths Debunked with Jennie McCary, RD Daily contradictory nutrition advice can leave people frustrated and fed up with trying to eat right. This workshop sorts fact from fiction about common nutrition myths to help participants get on the right track to meeting their health and nutrition goals. Organization: The Solutions Group, a division of Presbyterian Healthcare Services
NEW! Work-Life Balance with Ingrid Jorud, MS Is balancing daily work, family, and personal needs becoming hectic and leaving you feeling slightly overwhelmed or at the point of burnout? Join us as we discuss what balance between work and everything else in life can look like as we determine where our highest values lie and how to make a plan that works best for our personal balance. Organization: The Solutions Group, a division of Presbyterian Healthcare Services Qualifies for $5 Sprouts or Subway gift cards for participants and host (Limited Supply).
NEW! Metabolism: Understand What it is and How to Optimize it for Your Best Health and Healthy Weight with Jose Maresma, MS Metabolism is the fundamental "spark" of life and energy. Poor metabolism is directly linked to weight gain, low energy and diseases like cancer, heart disease, diabetes, dementia and many more. Our lifestyle plays the biggest role in healthy metabolism. We will explore how to take charge. Organization: The Solutions Group, a division of Presbyterian Healthcare Services
NEW! Understand How & Why Exercise Really Works for Better Health, Fitness & Body Weight with Jose Maresma, MS Exercise is "medicine" that affects every system in the body: organs, cells, skin, brain...Come learn how it actually works and how to get the most from your time invested. Organization: The Solutions Group, a division of Presbyterian Healthcare Services
Blood Pressure with Joshua Martinez, Health Equity Director Learn about the American Heart Association’s recommended blood pressure levels, warning signs of hypertension and ways to prevent it. Regularly monitoring blood pressure and working on healthier habits can lead to steady improvement. Organization: American Heart Association
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January 11, 2018 Page 2 of 4
Introduction to Mindfulness Meditation for Health, Healing, and Stress Reduction with Michelle DuVal, MA, Director A dynamic and engaging introduction into the world of mindfulness meditation. Employees learn what mindfulness meditation is, how to do it as part of their daily lives to reduce stress, worry, anxiety, and depression, and for the general health of the workplace. The hour program is the perfect way to get the office tides turning toward a culture of wellness. Your group will love this workshop! Organization: The Mindful Center
Relaxed Alertness – A Mindful Approach to Workplace Stress with Michelle DuVal, MA, Director The average American will spend over 97,000 hours at work in their lifetime. That’s approximately one seventh of our entire life that’s spent on the job. So it’s easy to see how workplace stress can have a tremendous impact not only on our health, but on our ability to be balanced and effective on the job. This one hour program delves into some strategies on how to use mindfulness meditation to get us back on track, with easy-to-integrate on the job practices that really go to work on workplace stress. Organization: The Mindful Center
Mindful Leadership – How and Why to Integrate Mindful Practices into the Workplace with Michelle DuVal, MA, Director Why are companies like Google, LinkedIn, Twitter, and Ford Motor Company implementing mindfulness practices into their workplace environments? Because of the research. When workers are more focused, less stressed, and more connected to the vision of the company in a mindful way, productivity and revenue increase. In this engaging presentation learn the research and the practice of a successful integration of mindfulness practice into the workplace so as to create a spirit of corporate wellness and mindful leadership that still has the bottom line in its vision. Organization: The Mindful Center
Letting Go – A Mindful Approach to Sleep Issues with Michelle DuVal, MA, Director 70 – 80 million Americans suffer from some form of sleep issue, and for many of us, that experience of waking up in the middle of the night and the mind going into overdrive is all too familiar. This one hour program teaches us how relaxation is what happens when we stop creating tension and how to use mindfulness meditation to quiet the mind and help trigger the relaxation response in the body. This practice can not only help us get back to sleep when we wake up in the night, but also help us to let go of the day’s tensions as bedtime approaches. What a relief! Organization: The Mindful Center
NEW! Learn to Meditate by Meditating with Michelle DuVal, MA, Director In this one hour program participants will practice a variety of short guided practices, interspersed with mindfulness teachings and Q&A. Participants will leave feeling relaxed
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January 11, 2018 Page 3 of 4
and refreshed, and with a great understanding of how to practice for real on-the-spot stress reduction. Organization: The Mindful Center
Nutrition Class Videos Available 24/7/365
AV Needs: Computer, Monitor, Sound/Speakers and Internet
How to Stock a Healthy Pantry with Registered Dietitian Jennie McCary “Fail to plan, plan to fail.” But it doesn’t have to be that way! Having a well-stocked pantry ensures that when meal time comes around, you will be only be a few ingredients away from a nutritious meal rather than heading to the closest drive thru! This class will cover the essentials to stocking a healthy pantry. (15 minutes) http://www.turriproductions.com/betterhealthcabq
Eating Healthy on a Budget with Registered Dietitian Ingrid Jorud Learn the three steps for healthy eating on a budget—planning, purchasing, and preparing. Learn how to plan meals and snacks ahead of time. (13 minutes) http://www.turriproductions.com/betterhealthcabq
Enjoy Nutritious Food That Tastes Great with Registered Dietitian Jennie McCary Small changes can make a large difference such as choosing healthier fats, less salt, and less added sugars. Discover spices, herbs, and salt-free seasonings that will give you new ways to eat healthfully. (15 minutes) http://www.turriproductions.com/betterhealthcabq
Recipe Makeover with Registered Dietitian Ingrid Jorud This class will provide you with all the tools you need to take one of your favorite family recipes and revise it to make it lower in solid fats (saturated and trans fat), sodium, and added sugars and include more vegetables, fruits, and whole grains. Savor the taste and the tradition! (12 minutes) http://www.turriproductions.com/betterhealthcabq
A Look at the 2015-2020 Dietary Guidelines with Registered Dietitian Jennie McCary https://attendee.gotowebinar.com/register/8861240562559685122 This 22-minute recorded webinar will provide an overview of the new 2015-2020 Dietary Guidelines for Americans and highlight key recommendations to help guide people towards a healthier way of eating. You may print handouts for your colleagues at https://www.choosemyplate.gov/printable-materials.
Organization: The Solutions Group, a division of Presbyterian Healthcare Services
NEW! Video: How to Measure Blood Pressure Using an Automatic Monitor (1 minute 37 seconds) https://goo.gl/WdU44q Organization: Mayo Clinic
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January 11, 2018 Page 4 of 4
Nutrition Webinar Recordings (Seminars Conducted over the Internet) Available 24/7/365
AV Needs: Computer, Monitor, Sound/Speakers and Internet
Nutrition Decisions Webinar Series with Professor and Nutrition Specialist Dr. Carolyn Dunn, North Carolina State University
Steps to Eating the Med Way The Mediterranean-style eating pattern has been shown to promote health and decrease risk of many chronic diseases. Eating the Mediterranean way is not only healthy, it is delicious and satisfying. Foods that you once thought of as too high in fat or unhealthy, including nuts, olive oil, olives, and whole grains, become an everyday part of your diet. This webinar mini-series will demonstrate simple steps to eating the Med way by making easy changes to the foods you eat.
Webinar Recordings (each 1 hour): https://goo.gl/cNlw2d NEW! Not All Carbs Are Created Equal NEW! Diets: Fad or Fact Life Hacks: Eat Healthy On a Busy Schedule Steps to Eating the Med Way
o Overview of the Mediterranean Dieto Steps to Eating the Med Way: Change Your Proteino Steps to Eating the Med Way: Swap Your Fats and Snack on Nutso Steps to Eating the Med Way: Eat More Fruits, Vegetables, and Whole Grainso Steps to Eating the Med Way: Rethink Your Sweets
Organization: Eat Smart, Move More, Weigh Less - North Carolina State University
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Sp
on
sore
d E
ven
t
66
FRESH OPTION PRODUCE
The Fresh Option program is designed to deliver and encourage healthy snacks at meetings and celebrations. The
program, which includes delivery of individual pieces of fresh produce, is available to BetterHealth Ambassadors at
all City of Albuquerque locations.
WAYS TO USE FRESH OPTIONS?
Wellness educational workshops.
BetterHealth program orientations and celebrations such as Good Measures & Nuvita orientations and Check
Change Control celebrations.
Staff days or retreats that include wellness initiatives, such as library staff day.
Staff training with at least one wellness announcement.
Staff meetings with at least one wellness announcement.
HOW TO REQUEST A PRODUCE DELIVERY
1. Any BetterHealth Ambassador may initiate a Fresh Option order. Each BetterHealth Ambassador is limited
to two produce deliveries per calendar year.
2. Requests are accepted via online submission only using the Produce Request Form. Orders must be
received at least one week prior to the requested Tuesday/Wednesday distribution date.
3. A typical order can provide a serving of fresh produce to as little as 6 to as many as 50 employees. Please
allow 2 weeks for larger requests of up to 150. The Produce Request Form requires contact information,
event information, complete delivery address, quantity of produce and date of activity. Time of delivery
is not guaranteed so please do not request delivery on the day of your event. You should receive
confirmation that your order was received within 2 business days of being submitted.
4. You are responsible for meeting or picking up your order from your delivery location. Tuesday is the
delivery day for offices east of the river. Wednesday is the delivery day for offices west of the river.
Deliveries can be made Monday-Friday only if your location is open for delivery between 2pm-7pm.
5. The produce does not come washed. All produce is organic so there is no pesticide residue. When
completing the Produce Request Form, you will select one of the following options for your delivery:
-All produce ready to eat at time of delivery.
-Produce may require minor preparation by requesting Ambassador such as slicing and peeling.
-Produce will be prepped by requesting Ambassador. All forms acceptable.
Visit www.skarsgardfarms.com to view available produce options. All deliveries will include only fresh
and raw edible mixed produce. We will do our best to accommodate requests for specific fruits and
vegetables. Examples of preparation-free produce include apples, oranges, grapes, strawberries,
tomatoes, blueberries, and nectarines. Examples of produce that require minor preparation include
mangoes, pineapple, avocado, cantaloupe, bell pepper, cucumber, and broccoli.
6. The delivery does not include napkins, paper plates or any preparation utensils.
7. Place the BetterHealth, Better You and the Fruit & Veggies More Matters stickers on your produce before
the event.
PRODUCE REQUEST FORM
Click here to make a produce request
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