2016 Annual Report

Dear Friends:

We are proud to announce our new three-year strategic plan. From now through 2019, Goodwill is pursuing

opportunities to set priorities, focus resources, and strengthen operations. Our plan will help ensure that

employees and other stakeholders are working toward common goals, establish outcomes, and adjust the

organization’s direction in response to a changing environment.

This is a disciplined effort that will produce fundamental decisions and actions. It will serve as a guiding force

for the agency’s future.

Strategic Plan Stakeholder Input

Beginning in early 2015, discussion groups convened to identify the organization’s needs. The groups consisted

of Goodwill board members, leadership team members, and other key members of the management team.

As their discussion progressed, the group gathered input from many different sources, including over 500

employees, nearly 100 clients, and five external stakeholders during the summer of 2015.

This valuable input provided clear areas of direction, and revealed strategic needs surrounding Goodwill’s culture

and morale, employee retention, financial needs, and awareness of Goodwill’s mission. With these areas defined,

the planning committee was able to create the strategic plan goals and objectives.

2016-2019 Goodwill SWPA Strategic Plan Summary

At the end of this three-year planning cycle, Goodwill SWPA

will celebrate its 100th anniversary. To position Goodwill for

the next 100 years, the agency must continue to innovate,

grow and thrive.

In this challenging economic and funding atmosphere,

Goodwill SWPA is well positioned to expand its role as a

recognized leader in workforce development and services for

people with special needs and barriers to employment.

Goodwill also has the capacity to support other organizations

in the community. With strong direction from the Board of

Directors, leadership and staff, and input from key stakeholders,

Goodwill SWPA carved a clear direction for the next three years

and beyond.

The 2016-2019 Strategic Plan comprises three over-arching

goals, focusing on TEAM, MISSION and FINANCE. Each goal

will need to work in concert to ensure the full execution and

success of the organization.

Letter from the President and Board Chair

3

Michael J. SmithPresident/CEO

Frank M. HammondChairperson, Board of Directors(continued on next page)

4

Strategic Plan Goal One – TEAM

The key to Goodwill SWPA’s continued transformation and long-term excellence are the agency’s employees.

Employees are the driving force behind fulfilling the mission and generating the revenue needed for growth. The

TEAM goal includes a focus on recruiting, retaining and compensating talent, while being a workplace where

employees can truly do their best and become fulfilled.

Strategic Plan Goal Two – MISSION

We’ve seen a growing need in our area for community-based employment services, as well as more services for

populations with increasing needs. The MISSION goal focuses on operating our programs more efficiently and

effectively to better meet the needs of community.

Strategic Plan Goal Three – FINANCE

In order to achieve TEAM and MISSION goals, Goodwill SWPA will need to follow a course to ensure the long-term

financial health of the organization. The FINANCE goal focuses on operating more efficiently, increasing material

donations and store revenue, and developing new ways to create revenue.

In summary, our new strategic plan will be a win-win for thousands of individuals who seek help from Goodwill,

employers working to fill open jobs and, in turn, our community.

Thank you, as always, for believing in Goodwill’s mission!

Sincerely, Sincerely,

Michael J. Smith Frank M. HammondPresident/CEO Chairperson, Board of Directors

Letter from the President and Board Chair (continued)

2016 Annual Report

Financial Statements

5

Consolidated Statement of Financial Activity For Fiscal Period July 1, 2015 through June 30, 2016

Percent 2016 of Total 2015

Revenue

Gross Sales $36,668,969 $33,159,221 Salvage Income 2,396,350 3,909,078 Less: Cost of Goods Sold (7,904,743) (7,259,199)Net Retail Revenue 31,160,576 61% 29,809,100 Government Grants 10,792,667 21% 10,878,013 Program Service Fees 6,789,567 13% 7,015,469 Contributions 1,843,858 4% 2,617,950 Investment Income (761) 0% 50,437 Gain on Sale of Assets 0 0% 0 Rental and Other Income 449,241 1% 402,098

$51,035,148 100% $50,773,067

Expenses

Program Services: Retail Services $26,080,836 49% $24,730,412 Program Services 19,081,291 36% 18,397,103 Occupancy 2,624,705 5% 2,620,752 Supporting Services 5,700,399 10% 5,587,022

$53,487,231 100% $51,335,289

Consolidated Change in Net Assets: ($2,452,083) ($562,222)

Consolidated Statement of Financial Position For Fiscal Period July 1, 2015 through June 30, 2016

2016 2015

Assets

Cash and Cash Equivalents 1,404,507 2,760,269Accounts Receivable 3,640,999 3,897,135Other Current Assets 1,718,967 1,620,980 Investment 1,328,675 1,337,388Property and Equipment, Net 14,853,741 16,395,701

Total Assets $22,946,889 $26,011,473

Liabilities and Net Assets Notes Payable - Short Term 1,225,153 1,490,144Accounts Payable 1,548,615 1,981,857Accrued Expenses 4,507,854 4,154,114Notes Payable - Long Term 2,812,102 3,080,110

Total Liabilities $10,093,724 $10,706,225

Net Assets Unrestricted - Undesignated 9,805,497 12,533,869Unrestricted - Board Designated 73,253 73,253Temporarily Restricted 2,934,415 2,658,126Permanently Restricted 40,000 40,000

Total Net Assets $12,853,165 $15,305,248

Total Liabilities and Net Assets: $22,946,889 $26,011,473

Goodwill of Southwestern Pennsylvania is audited by Schneider Downs, Certified Public Accountants and Business Advisors. Housing activities are audited by other independent accountants to satisfy requirements of HUD and other investors.

Letter from the President and Board Chair (continued) Financial Statements

6

Fiscal Impact – Pennsylvania• Fiscal impact analysis studies the public

revenues associated with a particular eco-nomic activity. The primary revenue sources of local, county and state governments (i.e. taxes) are analyzed to determine how the activity may affect the various jurisdictions. Revenue sources include motor license and fees and taxes such as: sales, unemploy-ment, realty, and liquid fuels.

• Direct Impact: Direct employees consist of the employees placed in respective industry. Direct revenues are the revenues generated by the spending of the direct employees.

• Indirect Impact: The jobs, wages and output created by businesses that provide goods and services essential to the direct company (also referred to as “supplier” impacts). These businesses range from manufacturers (who make goods) to wholesalers (who deliver goods) to janito-rial firms who clean the buildings.

• Induced Impact: The spending of the wages and salaries of the direct and indirect employees on items such as food, housing, transportation and medical services creates induced employment in all sectors of the economy. Also referred to as the “con-sumer” impacts.

2016 Programs & ServicesNumber of Individuals Who Received Support for Each

PA CAREERLINKGoodwill of SWPA .................. 1808Fayette .................................... 2406Greene ..................................... 609

ASSESSMENTSAssessments ........................... 158

ASSISTIVE TECHNOLOGYConsumers ................................ 57Community Members ................ 21Employees ............................... 135

COMMUNITY SERVICESDuquesne Light ..................... 2410Emergency Fund ................... 1000Food Pantry ............................. 910Pleasant Valley Shelter Clinic Visits ............................... 635Northside Common Ministries Drop-In Center ........................... 96Mission Vision .......................... 122Financial Opportunity Center ....134Veterans ..................................... 26VITA Tax Prep .......................... 210Union Station Clubhouse .......... 71

DISABILITY SERVICESOffice of Vocational Rehabilitation ........................... 124Office of Intellectual Disability ....252PASSAGES ................................ 14Senior Citizen Center ................ 47

EDUCATIONGoodwill Literacy Initiative — GLI + EL Civics ........................ 640Goodwill Employment Training Center — GETC ........................ 17Driver’s Ed .................................. 24Testing Center ........................ 3560

JOB TRAININGCity Job Search ....................... 143Reintegration ............................ 423McKeesport CDC .................... 297Lawrenceville WORKS! ............. 34Ticket to Work ............................ 39Intake / e-Jobs ......................... 621

HOUSINGGoodwill Center ...............................243HEART House (Adult) .........................9Northside Common Ministries Shelter ..............................................158Northside Common Ministries Permanent Housing ...........................13Healthy Start House ..........................35HARBOR ...........................................75

TRANSITION & YOUTH SERVICESTransition ..........................................284YouthWorks ......................................422GoodGuides Mentors & Youth .........123

Service Numbers:2016Agency wide, Goodwill placed 870 individuals in unsubsidized employ-ment. Those 870 placements trans-lated to an economic impact of 1,032 total jobs for Pennsylvania.

870Direct Jobs

1,032 Total Jobs Impacted

Fiscal Impact — Pennsylvania

$1,557,800Direct Impact

102Induced Jobs

60Indirect Jobs

$252,000Indirect Impact

$362,300Induced Impact

2016 Service Statistics

RESELLWe sell

your donations in our stores and online.

EMPLOYWith Goodwill’s help,

people in our community find good jobs.

DONATEYou donate gently used

items to Goodwill.

FUNDRevenues fund

job training and career services.

7

In 2016, Goodwill of Southwestern Pennsylvania recycled 23,094,869 lbs. of donated goods. Some of the items recycled, which make up this figure, include:

18,012,904 lbs. of RETAIL recyclables including:

• books

• shoes

• toys

• housewares

• hats

• belts, purses, clothes

• domestics & plush

3,642,051 lbs. of recyclables collected at the Fayette County Recycling Center:

• aluminum

• plastic

• glass

• newspapers

• tin & steel

• corrugated cardboard

• shredded office paper

1,331,408 lbs. of e-waste which consists of computers, and computer components.

108,506 lbs. of toner cartridges

Toner Cartridges

108,506 lbs.

Recyclables

3,642,051 lbs.

Retail Recyclables

18,012,904 lbs.

E-waste

1,331,408 lbs.

Total Recycled Donated Goods

23,094,869 lbs.

2016 Recycling Statistics

2016 Annual Report

Featured Program

8

Success Stories

Meet Amanda

After six long years of unemployment, Amanda sought help and training from

Goodwill. With training and perseverance, Amanda found a job and Goodwill

helped her adjust to her new environment.

“ I am thankful for all the support and encouragement from my family and

from the staff at Goodwill in helping me see all the abilities and potential I

had to get employed.” – Amanda

Statistics show the number of individuals diagnosed on the autism

spectrum is growing. Although many of them are capable of obtaining

and maintaining work, few receive the support and opportunities to do

so. Together we can create opportunities where individuals can find

confidence and thrive. That’s what Goodwill refers to as empowering

people through work.

Meet Rhonda

“Goodwill gave me a second chance in life.” – Rhonda

Rhonda was shocked when her employer told here they were letting her

go after 13 years on the job. “I was 59 years old. I knew most employers

wouldn’t hire older workers.” Rhonda said. Rhonda knew she faced home-

lessness if she didn’t find a new job quickly.

Rhonda sought support from the PA Careerlink® affiliate at Goodwill.

They helped her with resume writing and learning how to improve her com-

puter skills.

Last year, Goodwill placed nearly 900 individuals in unsubsidized

employment.

Featured ProgramBusinesses, Foundations, Churches, and OrganizationsAllegheny County Schools Health Insurance Consortium (ACSHIC)

Aiken Elementary PFO

Allegheny Foundation

American Street Hockey Institute

Amshel Charitable Foundation

Anderson & Kime Employee Benefits Inc.

Animal Rescue League

Baldwin Whitehall Soccer Association

BDG Boosters

Beaver Area Hockey Club

Belle Vernon Library

Ben & Fannie Applestein Fund

The Benevity Community Impact Fund

Bessie F. Anathan Fund

The Blessing Board

BNY Mellon

BNY Mellon Community Partnership

Brookline Soccer

Brookside Lumber & Supply Co., Inc.

Burstin, Burstin & Frantz

Charles A. Brooks Charitable Trust

Charles Talbot Campbell Charitable Foundation

Church of the Nazarene

Cigna Corporation

Cintas

The Community Foundation for the Alleghenies

Deloitte

DonateWell

Eat’n Park Hospitality Group, Inc.

The Edith L. Trees Charitable Trust

Edwin R. Crawford Trust Fund

Elroy Elementary

FedEx

Fifth Third Bank

Fire and Ice Boosters

First National Bank Corporation

First Niagara Foundation

FISA Foundation

Fox Chapel Orchestra Parents Association

Freedom Life Center

Giant Eagle, Inc.

Girl Scouts

Good Done Great

Harry E. & Irene Marshall Memorial Fund

Henderson Brothers, Inc.

Highlands Variations Show Choir

Highmark, Inc.

Hillman Family Foundations

The Huntington National Bank

Intergroup Communications

Irwin Lions Club

Jeram Marketing

John E. & Sue M. Jackson Charitable Trust

JustGive

Katherine Mabis McKenna Foundation, Inc.

Keystone Oaks Boys Soccer Boosters

Kiski Area Instrumental Boosters

Kiski North PTO

Laura Lynn School of Dance Boosters

Leasure K. Darbaker Trust

Lehner Family Fund

Leonard A. and Mary Jane Schafer Foundation

Lenape Elementary PTO

Matthews Educational and Charitable Trust

McGee Maruca & Associates, P.C.

McKeever Varga & Senko

McMasters United Methodist Women

Mellon Middle School Orchestra

Members Give by American Express

Mt. Lebanon Office Equipment Co., Inc.

Myrtle Avenue Elementary PFO

Nina Baldwin Fisher Foundation

Noamex, Inc.

The Norbell Foundation

North Hills Girls Soccer

Norwin High School Girls Soccer

Peoples Natural Gas Co. LLC

Pine Richland Boys Lacrosse

Pine Richland Girls Lacrosse

Pittsburgh Creative and Performing Arts School

Pittsburgh Football Club

The Pittsburgh Foundation

Pittsburgh Paramedics

PNC Charitable Trusts

The PNC Financial Services Group

PricewaterhouseCoopers LLP

Prince of Peace Lutheran Church

Richland Elementary PTO

Rivers Casino

Robert & Mary Weisbrod Foundation

Rosalie M. Murrer Charitable Fund

Salsa Labs Inc.

Shaler Area School District

Snee-Reinhardt Charitable Foundation

South Butler Primary School PTO

South Fayette PTA

South Hills Church of the Nazarene

South Park Elementary

South Park High School Track and Field

St. Nicholas Greek Orthodox Youth Association

Staples Foundation

The Sturges Foundation

Thomas Jefferson High School

Tippins Foundation

Tri-State Intercollegiate Soccer

TRUiST

Tucker Arensberg, P.C.

Underwriters Brokerage Service

United Way of Allegheny County

United Way of Butler County

Unity Community Church

UPMC

W.I. Patterson Charitable Fund

Wagner Family Charitable Trust

The Walmart Foundation

Waste Management

WebbMason

West Hempfield Presbyterian Church

West Mifflin Baseball Boosters

West Mifflin Softball Boosters

William B. McLaughlin Charitable Trust

Wilson Christian Academy

Young Peoples Synagogue

Goodwill Champion ($1,000+)Mr. & Mrs. Donald O. Barth

Ms. Nadine Bognar

Ms. R. Yvonne Campos

Mr. & Mrs. Gary R. Claus

Mr. & Mrs. J. Ardie Dillen

Mr. James M. Droney Jr.

Mr. James L. Dutey

Mr. James Elson

Mr. Donald L. Green

Ms. Wendy Roehrich Hall

Mr. Frank M. Hammond

Mr. & Mrs. Shawn P. Hanlon

Mr. John L. Kraus

Ms. Karen L. Larrimer

Mr. David Lund

Mr. Justin A. Luzar

Mr. Mauro Macioce

Ms. Michalina B. Pendzich

Ms. Kathleen Ryan

Mr. James E. Scheuermann

Ms. Suzanne O. Shore

Mr. Jason Sigal

Ms. Kimberly Simpson Dobbin

Mr. & Mrs. Michael J. Smith

Mr. Morton D. Stanfield

Mr. & Mrs. Raymond H. Steeb III

Mr. Jeffrey W. Sterling

Mr. Robert J. Tiskus

Goodwill Builder ($500 - $999)Mr. & Mrs. Pat R. Bianconi

Mr. Daniel Cole

Mr. & Mrs. Charles Dollins

Ms. Rachel V. Hennessey

Ms. Ella Holsinger

Mr. Kenneth M. Johnston

Mr. & Mrs. Donald L. Kalkbrenner Jr.

Mrs. Mary Ann Kocan

Ms. Marion Lewis

Mr. John A. Mills III

Mr. & Mrs. Mark Popovich

Ms. Karen Priore

Ms. Caryn Rubinoff

Mr. & Mrs. John G. Shortridge

Mr. Robert Stape

Mr. & Mrs. David Tobiczyk

Ms. Marijane Treacy

Goodwill Steward ($250 - $499)Ms. Maureen P. Andrews

Mr. Robert M. Carpenter Jr.

Ms. Valerie Carpenter

Mr. Gregory Alan Chapman

Ms. Stephanie Cipriani

Ms. Cathy Davis

Mr. & Mrs. Mario Farina

Ms. Deborah Fleming

Ms. Suzanne Flood

Mr. & Mrs. Richard L. Hodgdon

Mr. John P. Iurlano

Ms. Roberta Jean King

Ms. April Klein

Mr. & Mrs. Dirk B. Landis

Mr. & Mrs. Edward R. Lawrence Jr.

Mr. & Mrs. Bill Luconti

Mr. Brian Marflak

Mr. Richard Margerum

Mr. & Mrs. Charles E. Marstiller

Ms. Judy McNally

Mr. & Mrs. Kenneth R. Miller

9

2016 Donors

10

Mr. John O’Britz

Ms. Caroline O’Nan

Mr. & Mrs. David G. Reese

Mr. James Russ

Ms. Katie Russo

Mr. Michael B. Sealy

Ms. Alice M. Strobel

Mr. & Mrs. William H. Sullivan

Mr. & Mrs. William D. Walston

Ms. Melissa Wolkiewicz

Mr. & Mrs. Eric Wright

Goodwill Advocate ($100 - $249)Ms. Becky Abel

Ms. Jackie Abel-Stavropoulos

Mr. Raymond C. Amelio

Dr. & Mrs. John L. Ammer

Mr. & Mrs. Craig R. Andersson

Mr. & Mrs. Stephen Baker

Mr. & Mrs. Donald Balson

Mr. Fred C. Bean

Dr. & Mrs. Thomas G. Benedek

Mr. Earl C. Benner

Ms. Angela M. Bidlack

Mr. & Mrs. Charles Bosco

Mr. & Mrs. Herbert J. Brankley

Mr. & Mrs. John Buchanan

Mr. & Mrs. Allan G. Bullen

Dr. & Mrs. John A. Burkholder

Mr. & Mrs. Jeffrey R. Chapman

Ms. Ashley Chavez

Mr. Will A. Courtney

Hanley Cox

Mr. Gary Darnell

Mr. Michael L. Dear

Mr. & Mrs. Joseph W. Foltz

Ms. Janice L. Galanter

Mr. Brian Goetz

Mr. & Mrs. David C. Green

Ms. Satya Harrington

Ms. Sheila Holt

Ms. Katherine Anne Holter

Mr. Bob Hook

Ms. Rachel Hough

Ms. Helen B. Jacob

Mr. Robert Johnson

Mr. & Mrs. John R. Koehnke

Mr. Lawrence Kolarik

Mr. John C. Krouse

Mr. Bruce Lahr

Mrs. Elsie Y. Lewis

Mr. Gideon Lion

Ms. Antoinette Magiera

Mr. & Mrs. Michael P. Malakoff

Mr. Robert J. Malinic

Mr. & Mrs. Jack Marshall

Ms. Valerie McDonald Roberts

Mr. Richard C. McElhinny

Mr. & Mrs. William A. Meyer Jr.

Mr. Melvin Miller

Mr. Bru Miriyala

Ms. Julia Ann Mosko

Mr. & Mrs. Charles A. Norton

Ms. Shirley Olander

Ms. Raeann Olander

Mr. David Oster

Mr. & Mrs. Daniel J. Perry

Mr. & Mrs. Darin Postlewait

Ms. Lori Preston

Ms. Helen L. Pyptyk

Mr. & Mrs. Thomas F. Quinn

Dr. Sidney A. Rosenbluth

Mr. & Mrs. Elmer S. Sachse

Ms. Irene Schrecengost

Ms. Demeshia Seals

Mr. John R. Seitz

Ms. Pauline R. Semans

Mr. Joseph R. Shepler

Ms. Lauren Simkovic

Mr. & Mrs. Phillip H. Smith

Mr. H. Robert Spicher

Mr. & Mrs. H. Donald Stone Jr.

Ms. Catherine W. Trushel

Mrs. Joseph Utzig

Mr. & Mrs. Karl E. Voigt

Mr. & Mrs. Albert Wells

Mr. & Mrs. William and Laurie Winslow

Mr. J. A. Wunderlich III

Mr. & Mrs. George A. Wyfker

Mr. & Mrs. Hugh D. Young

Goodwill Friend ($99 or less) Mr. Kevin Akans

Ms. Nancy Andrews

Mr. Thomas Armstrong

Mr. & Mrs. Thomas Aurila

Ms. Teri L. Azeem Bridgett

Mr. Mark W. Barch

Mr. Richard Barney

Mr. & Mrs. Steven R. Bartolac Jr.

Bishop & Mrs. George W. Bashore

Mr. & Mrs. Ralph E. Belsterling

Ms. Elizabeth Ann Benedum

Ms. Louise C. Bergstrom

Mr. Donald J. Bice

Mr. & Mrs. Anthony H. Bieltz

Mr. & Mrs. Charles D. Bigler

Mrs. Audrey S. Blackstock

Ms. Tomiann Boots

Mr. Thomas P. Bracken

Golf for Goodwill DonorsAccel Sign Group

Al. Neyer

Allegheny Valley School

American Land Abstract Company

Andy Warhol Museum

Arsenal Bowling Lanes

Bed Bath & Beyond

big Burrito Restaurant Group

Blumling & Gusky

BNY Mellon

BNY Mellon Wealth Management

Brothers LaZer Service, Inc.

The Buncher Company

Burke Cromer Cremonese

Ms. Rebekah Caldwell

Ms. R. Yvonne Campos

Carnegie Museum of Natural History

Case Sabatini

The Cheesecake Factory

The Church Brew Works

Cintas

City Theatre

Mr. Brian Clark

Mr. Gary R. Claus

Climatech

Cohen & Grigsby

ComDoc

Construction Engineering Consultants, Inc.

Covestro

Crystal Bead Bazaar

Mr. J. Ardie Dillen

DonationMatch.com

Eat’n Park Hospitality Group, Inc.

Fairmont Pittsburgh

FFC Capital Corp.

FHLBank Pittsburgh

Fifth Third Bank

First Commonwealth Bank

Frank B. Fuhrer Wholesale

Freedom Square Diner

Mr. Gregory Geary

Giant Eagle, Inc.

Glengarry Golf Links

Goodwill SWPA’s E-Commerce Department

GourmetGiftBaskets.com

Guardian Protection Services

Henderson Brothers, Inc.

Highmark, Inc.

Hofbrauhaus, Pittsburgh

The Huber Group

The Huntington National Bank

Industry Public House

Intergroup Communications

Lamar Advertising

Lennon, Smith, Souleret Engineering, Inc.

Lombardo Industries, Inc.

Mayor Bob Brooks of the Municipality of Murrysville

Mr. & Mrs. James McCabe

McGee Maruca & Associates, P.C.

Motor Truck PacLease

Mountaineer Casino Racetrack & Resort

Mt. Lebanon Office Equipment Co., Inc.

Newmark Grubb Knight Frank

OtterBox.com

Peoples Natural Gas Co. LLC

Picaboo.com

Pittsburgh CLO

The Pittsburgh Opera

PricewaterhouseCoopers LLP

Mr. David G. Reese

Robert Morris University

The Rubinoff Company

Ruthrauff Service LLC

Sahara Sam’s Oasis

Sammar Accessories

Sesame Inn

Mr. Jason Sigal

Staples Business Advantage

System 4 USA

Tech One Associates, LP

Travel Set Go

Tudi Mechanical Systems, Inc.

Uber

UPMC

The Walt Disney Company

Wyndham Grand Pittsburgh

YouthWorks

2016 Donors (continued)

Mr. Robert Brandegee

Ms. Jinny Bria

Ms. Marian T. Brown

Ms. Nancy T. Brown

Ms. Elizabeth Burtnett

Dr. & Mrs. C.S. Calian

Ms. Norma Caquatto

Ms. Patricia A. Casasanta

Ms. Dawnita Chichilla

Mrs. Margaret Cissna

Mr. & Mrs. David Cohen

Ms. Michelle T. Cole

Mr. & Mrs. Frederick H. Colen

Ms. Deborah Comay

Ms. Heather DeBiase

Ms. Melva E. Deitt

Ms. Heather DePalma

Mr. & Mrs. Peter J. Depasquale

Ms. Amber Derek

Ms. Wilma J. Dickson

Mr. Thomas J. Dionise

Ms. Mary I. Dixon

Mr. Thomas F. Driscoll

Ms. Sophia Duck

Mr. David Dzombak

Ms. Mary Ann Eisenreich

Mr. & Mrs. Heinz L. Engelbrecht

Mr. & Mrs. Joseph Fabry

Mr. Frauke Facchini

Mr. Max G. Fischer

Mr. & Mrs. Ronald Flach

Ms. Jill Fosbrink

Ms. Georgia Franciscus

Mr. & Mrs. William J. Freeman

Ms. Linda W. Fuoco

Ms. Heidi Gibson

Ms. Megan M. Glance

Ms. Sheila R. Golding

Mr. Leslie A. Goldstein

Mr. & Mrs. Marshall L. Gorr

Ms. Linda Greennagel

Mr. & Mrs. Charles A. Gregor

Mr. & Mrs. Robert H. Gustine

Mr. Daniel Guzewicz

Mr. & Mrs. Gary R. Haag

Ms. Maryn Haberle

Ms. Clare Hann

Mr. James Hann

Dr. & Mrs. Anthony M. Harrison

Ms. Marie Hayes

Mr. & Mrs. Richard S. Heilman

Mr. Anthony Hershberger

Ms. Tiffanee Heywood

Ms. Debbie Hickman

Mrs. Annette K. Hostoffer

Ms. Joan A. Housel

Ms. Linda C. Howard

Ms. Sharon Humphrey

Ms. Darlene L. Imling

Mr. & Mrs. John R. Inghram Jr.

Mr. & Mrs. Solomon Jarmell

Ms. Brenda Jaros

Mr. & Mrs. John L. Johnson

Ms. Roberta B. Jones

Ms. Amy Kacmar

Ms. Sherry G. Kaiser

Mr. & Mrs. Harold Kelly

Mr. & Mrs. Howard M. Kissel

Ms. Mary Knecht

Ms. Lisa Kuhn

Mr. Leonard A. Kvorjak

Mr. & Mrs. Franklin B. Libson

Ms. Gabi Lloyd

Mr. Richard LoDuca

Mr. & Mrs. Richard J. Loether

Ms. Marilyn K. Luft

Ms. Casey Madden

Ms. Judy Martier

Mr. & Mrs. L. Glenn Matteson

Mr. Paul Matthews

Mr. Michael McClain

Mr. & Mrs. Howard R. McFarland Jr.

Mr. & Mrs. George McGee

Ms. Evelyn McKee

Ms. Carolyn Menard

Ms. Tamica Mickle

Mr. Richard Monheim

Mr. & Mrs. Michael & Diane Mooney

Mr. & Mrs. David V. Morse

Ms. Myrla Myers

Mr. Richard C. Neill

Ms. Josephine C. Newman

Mr. & Mrs. James E. Niece

Ms. Brittany Novak

Ms. Mary K. O’Connor

Ms. Holly Opatick

Ms. Donna Pato

Mr. Richard Patton

Ms. Nora Peacock

Ms. Amber Pearsol

Ms. Barbara Peffer

Mr. & Mrs. Edward J. Potocar

Mr. & Mrs. Carl E. Prince Jr.

Mr. & Mrs. Bruno A. Raso

Mrs. Karen Razumic

Ms. Brittany Reno

Mr. & Mrs. Richard E. Riethmiller

Mr. Ronald P. Rodman

Mr. & Mrs. Paul W. Schaughency

Ms. Elizabeth A. Schlenk

Ms. Eleanor L. Schoenberger

Mr. & Mrs. Charles E. Schwarzwaelder

Ms. Patricia A. Sealy

Ms. Patricia A. Seibel

Ms. Sherrill A. Shepler

Mr. Harold C. Shields

Ms. Shirley Shipley

Mr. & Mrs. Doug Shore

Mr. & Mrs. Raymond Siren

Mr. & Mrs. Alan R. Smith

Mr. Bernard Smith

Ms. Susan Snider

Ms. Tia Spells

Ms. Christine Srdoch

Mr. Richard Standish

Ms. Judith Starr

Mr. & Mrs. Bruce D. Steckel

Mr. & Mrs. Robert J. Stefanko

Ms. Chelsea Sweithelm

Ms. Jaime Tracktenberg

Mr. & Mrs. Brian Trimble

Ms. Peggy Trout

Dr. & Mrs. Jack E. Vandevisse

Ms. Gaye Velar

Mr. Joseph Vranich

Mr. & Mrs. David L. Wallach

Mr. Randy Walker

Ms. Joan M. Webb

Mr. Glenn A. Wells

Ms. Tabatha Wendorff

Ms. Sandra D. Williamson

Mr. & Mrs. John H. Wilson

Mrs. Mary Zabielski

Mr. & Mrs. Hussein Zaki

Mr. Richard Zavolta

Ms. Nicole Zellie Lann

11

In Memory OfMr. Henry Andrew Doerfler

By Burstin, Burstin & Frantz

By Mark Rosen, Steve Rosen and friends from Underwriters Brokerage Service

By Mr. & Mrs. Kirk D. Sarafis

By Ms. Sandra A. Walshesky

Mr. James R. Fako and Dr. Robert S. Foltz

By Mr. & Mrs. Donald T. Menovich

Ms. Maxine Foley

By Ms. Christine F. Kontomanoli

By Ms. Therese A. Martin and Meg Gaughan

By Tri-State Intercollegiate Soccer

Mr. Richard C. Foster

By Brookside Lumber & Supply Co., Inc.

By Mr. & Mrs. James Tennant and Mr. & Mrs. Marvin Wolf & Family

Mr. George Jucha Jr.

By Mr. Carl R. Reisacher

Mr. Michael Malley

By Mr. Robert E. Lee

By McKeever Varga & Senko

By Ms. Judith D. Shepherd

Ms. Jackie M. Mitchell

By Mr. & Mrs. Ronald G. Mikluscak

Mr. Francis S. Veno Jr.

By Ms. Amy S. Kacmar

By Mr. & Mrs. Hobart King

Mr. Sam Weitzen

By Mrs. Tammy Weitzen

Directory

Retail Stores

SOUTHWESTERN PENNSYLVANIA

Banksville Road2866 Banksville RoadPittsburgh, PA 15216412-942-0090

Belle Vernon140 Finley RoadBelle Vernon, PA 15012724-929-4202

Butler370 New Castle RoadButler, PA 16001724-284-1037

Centre Avenue5993 Centre AvenuePittsburgh, PA 15206412-924-0070

Cheswick1306 Pittsburgh StreetCheswick, PA 15024724-274-5883

Cranberry Township20668 Perry HighwayCranberry Twp., PA 16066724-776-0958

Gibsonia4101 Gibsonia RoadGibsonia, PA 15044724-443-2100

Greensburg149 Donohoe RoadGreensburg, PA 15601724-834-2156

Heidelberg Outlet1905 Washington StreetHeidelberg, PA 15106412-249-8748

Lawrenceville125 51st StreetPittsburgh, PA 15201412-696-0205

Monroeville2604 Monroeville Blvd.Monroeville, PA 15146412-856-9840

Mt. Pleasant1054 Countryside PlazaMt. Pleasant, PA 15666724-547-2649

Murrysville4612 William Penn HighwayMurrysville, PA 15668724-327-0225

Natrona Heights4005 Freeport RoadNatrona Heights, PA 15065724-224-1213

North Hills7221 McKnight RoadPittsburgh, PA 15237412-635-9612

North Huntingdon8755 Norwin AvenueNorth Huntingdon, PA 15642724-864-2980

North Side509 East Ohio StreetPittsburgh, PA 15212412-322-5666

North Versailles Outlet294 Lincoln HighwayNorth Versailles, PA 15137412-816-1420

Peters Township3492 Washington RoadMcMurray, PA 15317724-941-5437

Robinson Township3 Urbano WayRobinson Twp., PA 15205412-490-3015

Rochester750 Ohio River Blvd.Rochester, PA 15074724-775-3458

South Side2700 East Carson StreetPittsburgh, PA 15203412-481-5390

Uniontown1003 Mall Run RoadUniontown, PA 15401724-430-0448

Washington89 Jefferson AvenueWashington, PA 15301724-223-0917

Wexford10293 Perry HighwayWexford, PA 15090724-993-4520

Whitehall2780 Saw Mill Run Blvd.Pittsburgh, PA 15227412-885-5151

NORTH CENTRAL WEST VIRGINIA

Bridgeport1210 West Main StreetBridgeport, WV 26330304-842-3288

Buckhannon15 South Spring StreetBuckhannon, WV 26201304-472-0587

Elkins70 Stone Mountain LaneElkins, WV 26241304-636-7529

Fairmont50 Southland DriveWhitehall, WV 26554304-363-3155

Morgantown1954 Hunters WayMorgantown, WV 26505304-296-7900

Offices

Goodwill of Southwestern PennsylvaniaRobert S. Foltz Building118 52nd StreetPittsburgh, PA 15201412-481-9005 / TTY: 412-632-1977

Goodwill of Fayette CountyJacqueline Martinko Mitchell Building40 Connellsville StreetUniontown, PA 15401724-437-9878

Goodwill of North Central West VirginiaMichael A. Oliverio Building1954 Hunters WayMorgantown, WV 265051-888-449-6298

Northside Common Ministries1601 Brighton RoadPittsburgh, PA 15212412-323-1163

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Training & Employment Services

Workforce Development CenterPittsburgh: 412-481-9005

Fayette County: 724-437-9878

North Central West Virginia: 304-225-0105

Check with your local Workforce Development Center for their specific offerings. Some programs and services may include:

• Education programs including free adult basic education, HSE, GED® prep classes and ESL classes

• Career and Job Search Programs

• Job Readiness Training

• Vocational Assessment

• Welfare-to-Work Programs

• Transition and Youth Programs

PA CareerLink® CentersEmployment counseling and support services

Pittsburgh/Lawrenceville:412-632-1711 / TTY 412-632-1712

Fayette County / Uniontown:724-434-5627 x3118

Union Station Clubhouse (Fayette)Prevocational psychiatric rehabilitation services724-439-9311 / 724-437-9878

Other Businesses & Programs

ComputerWorksOffering low-cost refurbished comput-ers, computer parts and accessories125 51st Street (inside Lawrenceville Goodwill Store)412-696-0092

Individual computer donations may be made at any Goodwill store.To schedule corporate pick-ups and data destruction services, call 412-632-1876

Fayette County Recycling CenterResidential & commercial recycling for Fayette County residents107 Romeo Lane724-437-9987

Goodwill Commercial Services, Inc. 412-395-4316

Goodwill Custodial ServicesJanitorial & maintenance servicesFayette County: 724-437-9878

Employer SolutionsHire qualified Goodwill candidates412-632-1736

Good-to-Go Café412-632-1807

Housing FacilitiesApartment / independent living facilitiesGoodwill Plaza: 412-771-0122Goodwill Villa: 412-257-4180Goodwill Manor: 412-257-4844Jefferson Courtyard: 724-437-9878Summerdale Court: 412-257-4180Warren Plaza: 412-681-1749

Mission Logistics, LLCTransportation & Delivery Service1-877-647-5647www.missionlogistics.com

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Support Services

Financial SupportAnnual giving, fundraising events, planned giving and agency tours412-632-1941

Goodwill Vehicle Donation Program1-888-30-40-CAR (toll free)

Donation Drives412-632-1876

Volunteer Opportunities412-632-1931

• Friends of Goodwill Auxiliary (Fayette) 724-437-9878

Connect with Us!

facebook.com/goodwillswpa

instagram.com/goodwillswpa

twitter.com/gwswpa

youtube.com/goodwillswpa

Directors

Raymond C. Amelio

Heather N. DeBiase

James M. Droney Jr.

Mary Ann Eisenreich

Mario Farina

Kenneth M. Johnston

Donald L. Kalkbrenner Jr.

Marion P. Lewis

David Lund

Mauro L. Macioce

Brian Marflak

John A. Mills III

Mark Popovich

Karen Priore

David G. Reese

Wendy Roehrich Hall

Demeshia Seals

Michael Sealy

Jason L. Sigal

Morton D. Stanfield

Raymond H. Steeb III

Marijane E. Treacy

Jana Volante Walshak

Honorary MembersBishop Thomas J. Bickerton

Rev. Larry P. Homitsky

James C. Roddey

Emeritus MembersR. Yvonne Campos

J. Ardie Dillen

John C. Krouse

Karen L. Larrimer

Rick Standish

Jeffrey W. Sterling

Officers of the Board

Frank M. Hammond Chairperson

Shawn P. Hanlon Vice Chairperson

John L. Kraus Secretary

Robert J. Tiskus Treasurer

Michael J. Smith President/CEO

About GoodwillGoodwill provides a wide array of human service,

residential and social outreach programs that

serve thousands of people each year. To help

people with disabilities and other barriers to

employment, our Workforce Development

Center provides a comprehensive menu of

employment-related services, including

evaluation and testing, training and education,

job placement and ongoing support.

Goodwill operates 31 regional retail stores and

other businesses to help fund programs and

to provide job training and employment

opportunities for our clients.

Mission StatementWe help people improve their quality of life

through work and related services.

Vision StatementThe vision of Goodwill of Southwestern

Pennsylvania is to be the region’s premier

human service organization offering

exceptional services. We will be satisfied only

when all persons have the opportunity to achieve

success in their pursuit of meaningful work or

other quality of life experiences.

14

Agency Leadership (as of December 31, 2016)

Goodwill of Southwestern PennsylvaniaWorkforce Development Center

Robert S. Foltz Building

118 52nd Street

Pittsburgh, PA 15201

Telephone: 412-481-9005

TTY: 412-632-1977

www.goodwillswpa.org

CARF AccreditedThe following community and employment services programs of Goodwill of

Southwestern Pennsylvania and its affiliate, Goodwill of Fayette County, have been

accredited by CARF, an independent, not-for-profit accrediting body whose official

endorsement is a mark of quality and distinction among agencies that provide such

services:

• Assistive Technology Supports and Services

• Community Employment Services: Employment Supports

• Community Employment Services: Job Development

• Community Integration

• Employment Planning Services

• Organizational Employment Services

Goodwill’s Code of ConductGoodwill of Southwestern Pennsylvania is committed to conducting its business in

accordance with the highest standards of ethical behavior and regulatory compliance

and to treating everyone with dignity and respect. The agency’s full Code of Conduct

document – “Ethics at Work” – may be viewed at www.goodwillswpa.org.

Non-discrimination StatementGoodwill SWPA and its affiliates prohibit discrimination on the basis of race, color,

religious creed, disability, ancestry, national origin, age, sex, or sexual orientation.

Equal Opportunity EmployerGoodwill SWPA is an Equal Opportunity Employer/Program. Auxiliary aides and

services are available upon request to individuals with disabilities. For more information,

call 412-632-1809 or email accommodations.request@goodwillswpa.org.