Jessica R. Ray

334-750-4150 205 Homewood Drive Millbrook, AL 36054 jraycd@yahoo.comEDUCATION:

South University, Montgomery, AL -- Currently Enrolled in Healthcare Mgmt. ProgramSouthern Union State Community College, Opelika, AL -- 43 credit hours completedEufaula High School, Diploma, Class of 1998

SKILLS and CERTIFICATES:

A Leader in RLSM youth groupExcellent Keyboarding & usage of Microsoft WordAbility to prioritize work loads, create enduring relationships with customers and employees, work as a Team Member or alone in a fast paced environment Organizational skills, written and verbal communication skillsCustomer Service and Sales experienceCPR CertifiedTaser & Freeze Plus P CertifiedFire Warden Certificate

Medals Awarded: Army Commendation, National Defense Service Global War On Terrorism Service, Iraq Campaign with Campaign Star, Army Service Ribbon, Overseas Service Ribbon, Armed Forces Reserve

EXPERIENCE:

TRIBAL GAMING COMMISSION: Internal Controls Officer (06/02/14 – Current) Observe and report irregular activities, violations of TGC enforced policies and

procedures, suspected thefts, and suspected cheating occurring in gaming facilities. Utilize & monitor functionality of intricate and advanced audio and video surveillance technology.

Maintains security of designated areas and the confidentiality of all relevant information. Monitors sensitive areas and restricted access areas to ensure only authorized personnel

enter. Assists with the investigations and documentation of gaming violations in conjunction

with appropriate personnel. Assist other investigative departments in organizing and evaluating situations that may

become a liability or threaten the integrity of the Tribe’s gaming operations. Utilizes all available materials to observe, investigate and report. Maintains an awareness of all applicable laws, guidelines, policies, procedures, TICS,

and MICS. Assist with in-depth criminal and personal investigations on gaming/non-gaming employees, vendors, management contractors and other entities to prevent theft or embezzlement of Tribal assets both on and off the gaming floor.

Responsible for collecting information and formulating detailed reports of violations, suspicious activity, and nonconformity surrounding activity on the gaming floor.

Reviews surveillance recordings and Suspicious Activity Reports (SARS) on a routine basis.

Performs other duties as assigned by the appropriate person.

CREEK CASINO WETUMPKA: Security Officer II (07/30/12 – 06/02/14) Use Alabama 10 codes and casino signal codes Identify all under-age patrons seeking to enter any PCI Gaming facility by requiring valid

identification for any patron that appears under the age of 30 years Available officer respond to calls as they come through; such as altercations, ticket theft,

personal belonging theft, emergency situations, etc. Responsible for maintaining focus and concentration in the face of distractions Follow and adhere to standardized operational procedures Control alcoholic beverages and ensure that alcohol does not leave the building Exhibit enthusiasm and provide a warm welcome to patrons entering or leaving the

building Transport guests in company vehicles on & off premises Escort guest and employees to their vehicle upon request for their safety Escort Kiosk employees from internal bank to refill cash into ticket cashing machines Dispatch; answer landline phone from call center, tribal officer 2way radio, company cell

phone, enter data using ITRAK system to keep track of employees and keep a log of daily activities and emergencies

US ARMY NATIONAL GUARD: Military Police (02/05/09 to Present) Security Clearance Accomplish Security and Safety in Military aspects Audit and maintain safety equipment (i.e. helmet, vests, water source, weapons, eyewear,

clothing, boots) Responsible for over $500,000 worth of equipment EWO (electronic warfare officer) & Communications Specialist Repairing and replacing communications equipment in tactical vehicles Leadership & Discipline skills * Provided security for Secretary Of Defense Conducted briefings during convoy missions in Iraq for Generals and Colonels Trained and worked in Army Dispatch * Completed over 100 missions safely Operator of 32,000lb vehicle with no accidents (40hr driver training certificate) Trained Iraqi Police in military tactics * Photographed/fingerprinted inmates Trained in Aid and buddy aid * Member of Honor Guard

VILLAGE CLEANERS-Manager (11/21/05 – 08/01/11) Managed 6-8 employees, including Interviewing, Hiring, Scheduling and Training Held weekly meetings with staff to collaborate and conclude our expectations Customer Service- Problem Solving to satisfy customer complaints Overseeing production and Inventory Control Controlled the Companies day-to-day business transactions (Cash Register Transactions,

Accounts receivable, Deposits, Monthly closing, Collections) Coordinated the cleaning of Auburn Universities Coaching Attire and Marriott Chefs Maintained and facilitated maintenance for the company’s commercial equipment Assisted in decision making with advertising/promoting business

REFERENCES

J.C. Cleveland Staff Sergeant at 214th MP Company 334-296-1568US Army National Guard, Alexander City, AL

Mike Rawls Security Manager 334-414-4989Wind Creek Wetumpka, Wetumpka, AL

Bruce Stewart Security Supervisor 334-717-3428Wind Creek Wetumpka, Wetumpka, AL

Jonah Carver Youth Pastor, Sales for Pepsi 334-467-5489Real Life Church, Prattville, AL

Jason Beck Pastor and Team Leader 334-782-4295Destiny Christian Center, Prattville, AL

Sherri Tucker Realtor and Friend 334-703-0930Auburn, AL

Renee Lovelady Retired Realtor and Friend 334-799-4859Deatsville, AL