2014-2015 the five steps of training for food services staff
TRANSCRIPT
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2014-2015 The Five
Steps Of Training for
Food Services Staff
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The Five Steps of TrainingThe five basic steps to good teaching/training are:
•Tell• Show• Try • Observe• Praise or Redirect
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The Five Steps of TrainingThe First Step – Tell
•A manager must tell a person specifically what it is he/she is to achieve•All good performance begins with clear goals. •These goals should include a statement which defines what it is a person is to accomplish
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The Five Steps of TrainingThe Second Step – Show
•A manager sets standards. It’s one thing to tell people what you want, but another to provide them with a clear picture of how to perform the task•With this second step of Show, staff need to have a series of stages or steps to get people to deliver good performance
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The Five Steps of Training
The Third Step – Try
•Assign one task at a time to the employees•Employees may be overwhelmed with many tasks•Allow employees to learn and grow
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The Five Steps of TrainingThe Fourth Step - Observe Performance
•It’s necessary to observe trainees closely throughout the training process•The trainer will observe and provide feedback as needed•Allow trainee to practice
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The Five Steps of TrainingThe Fifth Step - Praising and/or Redirect
There are two parts of this last step, since there are two potential outcomes to the efforts of any trainee•If they do a good job, you praise to motivate•If the trainee needs help, redirect with positive reinforcement
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The Five Steps of Training
Tell them what they need to do and show them how
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The Five Steps of TrainingEmployee will try and Manager will observe
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The Five Steps of TrainingManager will praise worker’s efforts or they will retrain
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Questions??
Thank you
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The Five Steps of Training
Reference By: www.Ken Blanchard.com/five+steps+training