20110304 constellation research's intro to the four faces of cios by r "ray" wang

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© 2011 Constellation Research, Inc. All rights reserved. Client Confidential © 2011 Constellation Research, Inc. All rights reserved. www.ConstellationRG.com San Francisco | Andalucia| Belfast |Boston |Chicago | Colorado Springs | Cupertino | Cyprus | Ft. Myers | Geneva | Halifax | Irvine | London Los Angeles | New York | Palo Alto | Sacramento | Santa Monica | Seattle | Sedona | Sydney | Tampa | Tokyo | Toronto | Washington, D.C. | Westport

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Page 1: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential © 2011 Constellation Research, Inc. All rights reserved. www.ConstellationRG.com

San Francisco | Andalucia| Belfast |Boston |Chicago | Colorado Springs | Cupertino | Cyprus | Ft. Myers | Geneva | Halifax | Irvine | LondonLos Angeles | New York | Palo Alto | Sacramento | Santa Monica | Seattle | Sedona | Sydney | Tampa | Tokyo | Toronto | Washington, D.C. | Westport

Page 2: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential

Quick Intro To Constellation

R “Ray” Wang

Principal Analyst & CEO

March 2011

Page 3: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential

Countdown is Over! All systems

go!

Page 4: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 4

Our clients engage us for 3 reasons

Page 5: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 5

How we partner with our clients

Page 6: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 6

Clients engage via open and syndicated research models

Page 7: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential

The Four Personas Of The Next Gen “CIO”

R “Ray” Wang

Principal Analyst & CEO

New personas address infrastructure, integration, innovation, and intelligence

March 2011

Page 8: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 8

Agenda

• The CIO Role As We Know It Is Under Attack• Innovative Tech Leaders Face Three Big

Challenges• New Priorities Emerge For Next Gen CIO’s• The CIO Evolves Into Four New Personas• The Bottom Line: Success Requires Adopting

A Next Generation Point of View

Page 9: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 9

The CIO Role As We Know It Is Under Attack

Page 10: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 10

Innovative tech leaders face 3 big challenges

Page 11: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 11

Four faces of the new “CIO”External Focused

Internal Focused

Tech

nolo

gy S

avvy

Busi

ness

Sav

vy

© 2011 R Wang & Insider Associates, LLC. All rights reserved.

Page 12: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 12

Top projects by CIO typeInfrastructure Integration Intelligence Innovation

Eliminating shelfwareMaintaining process integrity

Establishing common business KPI's Exploring SaaS solutions

Initiating virtualizationEnsuring master data management

Investing in information governance

Establishing innovation centers of excellence

Renegotiating contractsDelivering on SOA principles Improving data quality

Elevating business leaders into tech roles

Exploring the cloudManaging integration libraries

Acquiring forecasting and planning tools

Implementing Tiger teams for innovation

Shifting work to offshoring centers Dealing with upgrades Enabling mobile access

Improving Business and IT collaboration

Reducing the number of vendors in the landscape

Splitting the CIO role into different functions

Implementing self service reporting

Changing reporting relationships to Line of Business or CEO

Implementing shared service centers

Identifying systems for retirement

Focusing on decision making

Training IT leaders to address business issues

Deploying archiving and storage management solutions

Establishing an architectural review board

Addressing social and new data types

Involving stakeholders in the crowdsourcing of ideas

Optimizing the data center

Addressing the metadata issues

Dealing with unstructured data Securing stable funding

© 2011 R Wang & Insider Associates, LLC. All rights reserved.

Page 13: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 13

Infrastructure Leaders Look To Disruptive Tech For Savings

© 2011 R Wang & Insider Associates, LLC. All rights reserved. From the Next Generation CIO Survey,Q4 2010, n = 79.

Page 14: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 14

What’s the bottom line?

• One CIO can deliver on all four roles this by upgrading his or her skill sets.

• A shadow CIO-like organization could emerge on the business side to fill the roles of Chief Intelligence and Chief Innovation Officer.

• A CIO could have lieutenants charged with one or more of these functions.

Page 15: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential

Next Steps

Page 16: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential

Take the upcoming self assessment survey

Get the report

Socialize the results

Join the discussion• Harvard Business Review

• http://blogs.hbr.org/cs/2011/03/the_four_personas_of_the_next-.html

• CIO Magazine

• http://www.cio.com/article/671573/4_Personas_of_the_Next_Generation_CIO

Take the next step

16

Page 17: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential

Bottom line – efforts must increase business value while reducing technology costs

17

Cost of Technology Delivery

Bu

sin

ess

Imp

act

> 5% 2.5- 5% 0 -2.5% <1%

Dept.

Enterprise

Value Chain

Percentage of Revenue

Com

plex

ity o

f Req

uire

men

ts

Page 18: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 18

Research Team

Page 19: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 19

Personalized programs tailored to meet buy side/ user requirements

Relationship and Level of Customization

Page 20: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 20

Credit model provides flexible access to analysts and syndicated research

Page 21: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 21

Partner with our relationship based professional sales team

• David Stanley, Vice President of Business Development and Sales

• Email: [email protected]• Office: 719.357.7826• Twitter: @kiwigate

• Kieran Barr, Senior Director, Business Development and Sales

• Email: [email protected]• Office: 206.409.5009• Twitter: @kierobar

Page 22: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential

Questions And Answers

Page 23: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential 23

Thank you

R “Ray” Wang650.918.6619

[email protected]

Twitter: @rwang0

http://blog.softwareinsider.org

www.ConstellationRG.com

Page 24: 20110304 Constellation Research's Intro to The Four Faces of CIOs by R "Ray" Wang

© 2011 Constellation Research, Inc. All rights reserved. Client Confidential © 2011 Constellation Research, Inc. All rights reserved. www.ConstellationRG.com

San Francisco | Andalucia| Belfast |Boston |Chicago | Colorado Springs | Cupertino | Cyprus | Ft. Myers | Geneva | Halifax | Irvine | LondonLos Angeles | New York | Palo Alto | Sacramento | Santa Monica | Seattle | Sedona | Sydney | Tampa | Tokyo | Toronto | Washington, D.C. | Westport