2005 engineering & operations technical conference – april 17-21 memphis, tn
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Kerry Bruce Manager, Safety & Health Services. 2005 Engineering & Operations Technical Conference – April 17-21 Memphis, TN. Kerry Bruce Manager, Safety & Health Services. Safety Programs That Work. Safety Vision, Mission & Principles. Progressive Motivation. Safety - PowerPoint PPT PresentationTRANSCRIPT
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2005 Engineering & Operations Technical 2005 Engineering & Operations Technical Conference – April 17-21Conference – April 17-21
Memphis, TNMemphis, TN
Kerry Bruce
Manager, Safety & Health Services
Safety Programs That Work
Kerry Bruce Manager, Safety & Health Services
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SafetyVision,
Mission &Principles
Safety Goals &
Objectives
Communication& Awareness
IncidentAnalysis
Responsibility &Accountability
Safety Training
ProgressiveMotivation
Safety Organizational Structure Standards &
Procedures
Supportive Safety Personnel
Observations,Assessments & Audits
Health &ProductivityManagement
JEA’s Integrated Safety & Health JEA’s Integrated Safety & Health ProgramProgram
Safety & Health is a business value for JEA
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NineNine Industry Best PracticesIndustry Best Practices
Getting to Zero
• Demonstrated management commitment
• Safety planning – pre-project / pre-task
• Safety training and education (TUTS)
• Worker involvement and participation
• Recognition and rewards
• Staffing for safety
• Accident/incident reporting and investigation
• Drug and alcohol testing (Labor Relations)
The cutting edgeof safety.
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Health &ProductivityManagement
SafetyVision,
Mission &Principles
Safety Goals &
Objectives
Communication& Awareness
IncidentAnalysis
Responsibility &Accountability
Safety Training
ProgressiveMotivation
Safety Organizational Structure Standards &
Procedures
Supportive Safety Personnel
Observations,Assessments & Audits
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JEA’s Safety JEA’s Safety Vision, Vision, Mission & Mission & PrinciplesPrinciples
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2005
Goal
2005 YTD
FY 2004
FY 2003
RIR
# inj.
1.8
40
2.23
23
2.07
47
3.57
82
FIR <0.6 0.51 0.47 0.78
SIR <10.0 4.77 8.14 42.71
6 Internal Processes that
Drive the Corporate Metrics
Goals & ObjectivesGoals & Objectives
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Safety & Health Wiring Diagram
PREVENTIVE PROCESSES REACTIVE PROCESSES
OBSERVATIONS BEHAVIOR BASEDSAFETY
FACILITY AUDITS
CREW SAFETY AUDITS
OUTPUTS
CORPORATEMETRICS
RIRFIRSIR
% employees notparticipating
INCENTIVE - MOTIVATION
SAFETY INCENTIVEPROGRAM
% employees notparticipating
INCIDENT ANALYSESANALYSES
% Action Items not completed
CONTRACTOR SAFETYAUDITS
% assessmentsScoring < 90%
% scores < 75%
AUDITS
MeasuredIndicators
MetricIndicators
MetricIndicators
MetricIndicators
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Safety TrainingSafety Training
Provided by Technical Utility Training Services (TUTS)
Content development supported by Safety– All required OSHA courses offered– Additional value added courses
New Hire Safety Orientation On-Site New Hire Orientation REAL Safety for Leaders
– A required management safety course
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Observations, Assessments Observations, Assessments & Audits& Audits
BBS Observations - voluntary Facility Assessments Crew Check Reviews Driver Safety Audits Office Safety Checks Vehicle Check Sheets Job Hazards Analyses
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Health & Health & Productivity ManagementProductivity Management
Integrated with JEA Health Plan 7 fully equipped fitness centers (employee
funded) Programs targeted at high risk areas
– Identified by:• HRA’s• Screenings
Gold Level – Well Workplace Award Applying for Platinum Level this year
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Supportive Safety PersonnelSupportive Safety Personnel
Manager Safety & Health Services– 1 Compliance/Team Leader– 5 Safety Specialists
Contractor Safety Group– 2 Safety Specialists– 1 Administrator
Health & Productivity Management– 1 Health & Productivity Management Specialist– 1 PPE Administrator– 2 Statistical / Admin
S.H.A.P.E. Reps- 250 volunteer employees• Safety, Health, Awareness, Promotion, Education
Safety Staff of 14 – 2200 JEA employees
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Standards & ProceduresStandards & Procedures
4 Safe Work Practices Manuals
– By area with pocket versions
JHA’s (Job Hazard Analyses)
19 Safety Procedures
– Incident Analysis
– WC Procedure
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VP LEVELProcess Owner
Safety Action Plan
MANAGER LEVEL Manager’s Monthly Safety
MeetingSafety Action Plan
Mgr. & S.R. (Co-Chair) + Employees
VP & SR Co-chairDirectors & S.R.
9VPs & 9 S.R.s S&HS Mgr.
Director & S.R. Co-chairMgrs & S.R.
CSC Corporate Safety Plan
DIRECTOR LEVEL
Safety Action Plan
Organizational Safety StructureOrganizational Safety Structure
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Safety Safety Communication & AwarenessCommunication & Awareness
Daily Tailgates & use of JHA’s Quarterly Safety Newsletters Voice mail safety messages from
CEO Periodic safety knowledge contests “Safety” e-mails Safety Meetings Business Safety Briefing
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JEA’s Business JEA’s Business Safety Briefing is Safety Briefing is conducted before conducted before all business all business meetings. meetings.
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Responsibility & AccountabilityResponsibility & Accountability
Safety Performance Factors for all
VP, Director & Manager Safety Action Plans
Safety history a factor for promotions and hiring
Safety seen as a business value
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Incident AnalysisIncident Analysis Incident Analysis Team– Includes injured
employee
– Manager
– All involved personnel
– Area Safety Specialist
– Additional technical support if needed
Root Causes & Lessons Learned shared with entire company
Near-Misses & First Aid reported immediately
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Progressive MotivationProgressive Motivation
2 Reward /Incentive Programs
AAA
Corporate Bonus Plan• Customer Satisfaction• O&M Budget• Safety
•Based on reaching Corporate goal•Paid bi-annually
•Rewards for safety & health involvement
• Linked to Safety Action Plans•Proactive activity based program •Paid quarterly for participation
Passport to Safety
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Progressive MotivationProgressive Motivation
Safety Support Program– 0-3 year new
employees– Multiply injured
employees
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Visible Leadership CommitmentVisible Leadership Commitment
Everyone at JEA is a Safety Leader.Management & employees support & participate in safety daily.Safety & Health are a business value. Commitment:• Corporate support of 250 SHAPE Reps.• 2 Safety Incentives• Management involved• Extensive Safety Training• Working to make safety habitual• Practicing “Safe Production”
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Improving the Safety CultureImproving the Safety Culture Creating Business Value
•Management Commitment•Condition of Employment•Discipline strong•Rules/Procedures driven•Value People•Training done•Follow rules when observed•Safety not habitual•Safety personnel responsible•Safety & Prod. Separate
NaturalNaturalInstinctsInstincts
InjuryInjuryRatesRates
SupervisionSupervision
SelfSelf
IndependentIndependent
•Personal Knowledge, Commitment, and
Standards•Internalize Safety•Safety a Personal Value•Work-Practice & Habits •Individual Recognition•Some feel ownership•Peer pressure begins•Mgt. Involvement high•Safety & Prod. seen as one
DependentDependent
TeamsTeams
InterdependentInterdependent
•Genuine Trust,Care, Ownership•Help Others Conform & Mentor•Everyone has intrinsic value•Networking Contributor•Organizational Pride•Employee & Mgt. Involvement high•Safety seen as Business Value•Mgt. & Labor working together
Business ValueBusiness Value
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The EndThe EndQuestions? Questions?