2004-08
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Key Accomplishments:
Business and Mkt. Development Sales levels increased from less than 5000/month (peak) in 2004 to 10000/month in 2008. Successfully launched New introductions such as ACE & Magic Increased low market shares of HDT tipper & tractor trailers in Rajasthan. Restored Bus market share in Punjab
Futuristic Network size, structure & Model Significantly enhanced Dealer network. Dealerships for different product combinations successfully introduced. Innovative Network Models introduced
• Bifurcated MHCV & Non-MHCV in Rajasthan• Bifurcated SCV and rest in Punjab
Customer engagement for immediate and long term benefits Key Acc. Management. Customer Engagement Index increased from 69 in 2004-05 to 97 in 2007-08 Dealer Satisfaction Index --- 81 (first time measure introduced in 07-08)
Apr 04 Apr 08
Dealers 44 61
Branches 14 51
1S 0 198
Sales points 58 310
TASS 80 194
Successfully managed mega events like Auto expo of 2004, 2006 & 2008.
Key Responsibilities:
Field strategy development and deployment for mid & long term. Current business development and strengthening leadership position in the market. Brand enhancement, customer centricity and eco-system management. PR, Legal, Sales Accounts, Admn.