2000 quality sourcebook · statistical process control, ... spc software 2000 quality sourcebook...

109Quality Digest/January 2000

The Quality Sourcebook’s SPC Software Guidefeatures information on companies that providesoftware for a wide range of applications, includingstatistical process control, problem solving,statistical analysis, design of experiments, gage

R&R and related products. For more information on any of theproducts or services listed in this section, contact the companiesdirectly. Please be sure to mention you saw their listings in QualityDigest’s 2000 Quality Sourcebook!

Software DirectorySPC Software Matrix ........................................................... 110

This matrix of SPC software manufacturers contains analphabetical listing of more than 100 software companies anddistributors and nearly 275 software products. Product attributesare listed across from the products under broad categories forstatistical process control, with each of these categoriessubdivided into specific product functions.

SPC Software Directory ....................................................... 123This directory of SPC software manufacturers includes the

company name, address, phone and fax numbers, Web address,and a brief description of the software company’s products orservices. (Please note that not all companies provided us withdescriptions.)

As with all Quality Digest guides, the SPC Software Guide is inno way meant to endorse or exclude a particular organization.Rather, it’s meant to be used as the starting point in the data-gathering process. Readers are encouraged to contact thecompanies directly for more information and to ask for—andcheck—references.

We appreciate any feedback you have on our SPC Software Guide.If you have any suggestions for how we can improve this guidefor next year, e-mail them to [email protected].

SPC Software 2000 Quality Sourcebook

GlossaryANOVA—Analysis of variance. For regression analysis, a table examining

the hypothesis that the variation explained by the entire regression is zero.

Capability analysis—studies the ability of a process to meet established

requirements. Cp relates the spread of the process to the specification

width without regard to the process center. Cpk takes into account the

location of the process average. For a statistically in control process that is

normally distributed, Cpk can be used to estimate the expected percent

of defective material.

Cause-and-effect diagram—also known as a fishbone diagram. Used to

explore the possible root causes of a problem.

Closed-loop control—some software has the capability to control a process

based on the SPC analysis. In order for this to work effectively, the system

must be able read real-time data from gages, scales, CMMs and other

measurement tools and provide control via programmable logic controllers

and the like.

DOE—Design of experiments. A methodology for designing experiments

to test the effect of multiple process parameters on a given process’s

outcome. The methodology allows for multiple factors to be tested during

one experimental run. There are several techniques, including Taguchi,

fractional factorial and Plackett-Burman.

Non-normal distributions—the capability of a software to handle non-

normal distributions in order to calculate such measures as Cpk.

Operational characteristics (OC) curve—for a given sampling plan, a

graph that displays the probability of accepting the lot as a function of the

quality of the lot or process.

Pareto chart—A combination histogram/cumulative line chart that helps

identify causes that have the greatest impact on a problem.

Regression analysis—models the relationship between one or more

independent variables and a dependent variable.

Scatter diagram—an x-y chart that measures the relationship between

two sets of variables. If there is correlation between the variables, the points

will be grouped around a line; otherwise, the points will be randomly

distributed.

SPC Software Matrix ........................................................ 10

SPC Software Directory .................................................. Page 123

SPC Software Sourcebook Guide

110 Quality Digest/January 2000

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Process flow diagramOC curvesToolwear analysis

Regression

Multivariate

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Reliability functions

ANOVAHypothesis testsTaguchiSimulation

Non-normal distributions

Estimates of parameters

Attribute chartsIndividual chartsRun charts

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Absolute Clarity & Calibration LLC109 Main St.

Terryville, CT 06786

Ph. 860-583-0502 Fax 860-314-1851

www.absoluteclarity.com

Absolute Clarity & Calibration LLCspecializes in optical measurement andinspection equipment. ACC offers fieldservice, repair, NIST-traceable calibration,and sales of optical equipment, videomeasurement software, bulbs, DROs andrelated optical equipment.

Advanced Systems ConsultantsP.O. Box 1176

Scottsdale, AZ 85252

Ph. 480-423-0081 Fax 480-423-8217

www.mpcps.com

ASC offers six sigma and variationreduction programs that exclusively useMario Perez-Wilson’s proprietary five-stage M/PCpS methodology for processcharacterization, optimization and controlto ensure standardization, reduce processvariability, increase predictability andyields, produce cost savings and improveoverall performance in both manufacturingand service organizations.

Advanced Systems & Designs Inc.1100 Owendale, Suite J

Troy, MI 48083

Ph. 248-689-4800 Fax 248-689-8811

www.asdspc1.com

ASD sells a “complete SPC solution,”which consists of SPC 1+ Real-time datacollection and analysis software and Anova(our Design of Experiments TaguchiMethods software). The SmartCable Singleand GageMux Multiple input gageinterfaces connect any gage to anysoftware, and we feature the ShopTouchline of industrial touch screen PCs andlow-cost portable data collectors.

Advanced Technologies2601 Oswell St. #206

Bakersfield, CA 93306

Ph. 661-872-4807 Fax 661-872-3316

www.atsigma.com

Our AT Sigma line includes real-time SPC,corrective action, alerts (pager, e-mail,etc.), OLE interface, SQL databases andODBC, data acquisition via RS-232, FTPand text files.

Altegra1114 Cathedral Lane

Norristown, PA 19403

Ph. 888-306-8405 Fax 610-539-4225

www.spc4mfg.com

Altegra develops state-of-the-art,customizable SPC software formanufacturing. In addition to standardSPC, we use advanced process-controlexpert rules for preventing defects in realtime.

American Quality Systems Inc.P.O. Box 618

Howell, MI 48843

Ph. 800-776-3090 Fax 517-545-0399

www.aqsinc.com

Applied Automation Techniques Inc.12640 W. Burleigh Road

Brookfield, WI 53005-3121

Ph. 262-781-1133 Fax 262-781-1240

www.tiptech.com

AAT’s AutoQuality (a.k.a. TIPQA) is aquality assurance system consisting ofreceiving inspection, nonconformance,corrective action, supplier rating, serializedproduct tracking, in-process inspection,statistical process control, gage and toolmanagement, audits, and access control. Itis typically used by manufacturers ofcomplex, high-value products governed byrigorous internal standards or externalregulation.

Applied Statistics Inc.2055 White Bear Ave.

St. Paul, MN 55109

Ph. 800-207-5631 Fax 651-773-4930

www.appliedstatistics.com

Applied Statistics Inc. provides SPCsoftware solutions for management,engineering and operations, addressing theneed for enterprisewide qualitymanagement tools. Applied Stats is aMicrosoft-certified solution that providesfull real-time data collection and SPCcharting capabilities. Enterprise Monitorprovides networked monitoring of AppliedStats workstations and alarm notification.

Applied Technology1237 Clark Way

San Jose, CA 95125

Ph. 408-266-5174 Fax 408-266-5174

Automation Components Inc.25 Kenwood Circle #15

Franklin, MA 02038

Ph. 800-854-4873 Fax 508-520-3322

www.automation-components.com

Automation Components is a full-servicemetrology sales company offering opticaland video inspection systems, CMMs, SPChardware/software, CNC milling controlsand digital read-out technology.

Axion Corp.100 Mill Plain Road, Third Floor

Danbury, CT 06811

Ph. 888-235-9500 Fax 203-792-8005

www.axionsoft.com

Axion Corp. provides software, trainingand consulting services to helporganizations improve performance andproductivity. Axion’s 4TQ Toolkit consistsof a series of software tools for docu-mentation, management, dissemination andanalysis of business processes for a varietyof end-uses such as ISO 9000, QS-9000,AS9000, TQM, ISO 14000, safetymanagement and BPR.

BlackHawk Technology16675 Buckstein Court

Morgan Hill, CA 95037

Ph. 408-776-1106 Fax 408-776-1107

Blue Mountain Quality Resources Inc.208 W. Hamilton Ave.

State College, PA 16801

Ph. 800-982-2388 Fax 814-234-7077

www.coolblue.com

Designed to meet ISO 9000 and QS-9000standards, Calibration Manager 3.0combines a powerful database and report

writing capabilities to assist users inmaintaining the full cycle of calibrationmanagement. Some features of thesoftware include electronic signature, auto-reminder, OLE links, and satellite andcalibrator tie-in modules.

Brunswick Instrument Inc.6150 W. Mulford St.

Niles , IL 60714

Ph. 847-965-9191 Fax 847-965-9193

www.brunswickinstrument.com

Precision dimensional inspection products,systems and engineering. High-resolutiongage amplifiers, LVDT gage probes, digitallinear gages and probes, multiple-inputgage multiplexers, thickness gages for filmand foil, dialsink countersink/chambergages, di-angle gages for tapered holeangle measurement.

CEBOS Ltd.24567 Northwestern Highway, Suite 500

Southfield, MI 48075

Ph. 248-357-1844 Fax 248-357-1846

www.cebos.com

MQI covers all 20 elements of the ISO9000/QS-9000 standards and is designedand written in Microsoft Access. It utilizesopen database construction. This tool hasbeen proven to significantly reduce thetime and costs of implementing andmaintaining quality management systems.

CFM Inc.P.O. Box 353

Bedford, MA 01730

Ph. 800-647-1708 Fax 781-275-7008

www.teamflow.com

CIMNET Inc.946 W. Penn Ave.

Robesonia, PA 19551

Ph. 888-726-6638 Fax 610-693-5927

www.cimnet-folders.com

CIMNET’s DNC Professional is a full 32-bit multitasking software product that cancommunicate with an unlimited number ofCNC machines, CIMNET’s Folders allowsyour ERP system to talk to your qualityand manufacturing execution system, andCIMNET’s SPCMaN provides a completestatistical process control.

CimWorks GageTalker11415 N.E. 128th St.

Kirkland, WA 98034

Ph. 800-955-7100 Fax 425-820-0437

www.cimworks.com

CimWorks GageTalker provides flexiblehardware, software and service productsthat enable manufacturers to monitor andcontrol the performance of their productionequipment and products. Systems includeSPC, DNC, document management andcontrol, machine event monitoring,industrial computers, portable datacollection and gage interface devices.

Conmark Systems Inc.1351 Oakbrook Drive, Suite 120

Norcross, GA 30093

Ph. 770-449-9416 Fax 770-449-8447

www.conmark.com

QIS is a high-performance distributed datamanagement system that provides a “singlewindow” view of process, product, qualityand environmental data with extensivefacilities to capture data through keyboardentry or automatically with interfaces. Thebuilt-in statistical capabilities turn datainto information to provide facts fordecision making at all levels.

CyberMetrics Corp.12900 Hall Road, Suite 435

Sterling Heights, MI 48313

Ph. 800-777-7020 Fax 810-726-7677

www.cybermetrics.net

CyberMetrics is the leading developer ofquality-related software packages,including GAGEtrak Calibration and GageR&R, calibration label kits, SCRAPtrakDefect & Scrap Analysis, SUPPLIERtrakSQA, metrology training CDs, GD&Ttraining CDs, GD&T symbol fonts andmore.

D.A. Martin SoftwareP.O. Box 52848

Knoxville, TN 37950

Ph. 800-852-0609 Fax 800-852-0609

www.spcorch.com

SPC Orchestra produces Shewhart controlcharts and other SPC tools, includinghistograms and summary statistics (Cpk)using Microsoft Excel. SPC output caneasily be posted on a Web page or e-mailed.

DataMyte/Rockwell Automation14960 Minnetonka Industrial Road

Minnetonka, MN 55345

Ph. 612-935-7704 Fax 612-935-0018

www.datamyte.com

DataMyte manufactures factory floor data-collection systems for assembly auditing,statistical process control and datacollection in a wide variety of industries,including automotive, aerospace, healthcare and food processing.

DataNet Quality Systems24567 Northwestern Highway

Fourth Floor


Ph. 248-357-2200 Fax 248-357-4933

www.winspc.com

WinSPC is the world’s premierenterprisewide, real-time SPC software. Itoffers Web-based distribution of all qualitydata. WinSPC also features closed-loopcontrol, OPC and OLE Automation, ISO/QS/FDA audit trails, concurrent licenseusage, multilingual interfaces, andsimultaneous collection of multiple partsor processes.

Delcam International Inc.3270 Electricity Drive

Windsor, ON N8W 5J1, Canada

Ph. 519-974-8088 Fax 519-974-8170

www.delcam.com

DH Instruments Inc.1905 W. Third St.

Tempe, AZ 85281

Ph. 480-967-1555 Fax 480-968-3574

www.dhinstruments.com

Our pressure and flow products andservices include: calibration standards,piston gages/deadweight testers,controllers /calibrators, mass-flowstandards, metrology software, calibrationservices, training courses and installationservices.

SPC Software Directory

2000 Quality Sourcebook


2000 Quality Sourcebook/SPC Software Directory

Dimensional Data Systems3387 Woodman Drive

Dayton, OH 45429

Ph. 937-299-5225 Fax 937-299-0698

We specialize in dimensional gagingsystems, including design, build andinstallation; industrial computers and SPCsoftware; production gage fixtures—forboth variables and attributes; andmeasuring tools—both digital (indicators,etc.) and analog (LVDT & lasers).

Dimensional Inspection Laboratories43154 Christy St.

Fremont, CA 94538

Ph. 510-623-8940 Fax 510-623-8655

Mechanical inspection of all manufacturedcomponents and assemblies utilizingCMMs. Contact and noncontactcapabilities. Automated and manual.Portable CMM. ISO 9002-certified.

DOES Institute519 Deacon Blvd.

Winston-Salem, NC 27105

Ph. 800-236-3637 Fax 336-723-5109

www.does.org

DOES Institute is a nonprofit organizationthat distributes educational and trainingmaterials for DOE, TQM, SPC, QFD, ISO9000, SQC, statistical training and qualitymanagement. Media include CD-ROMs,videotapes, books and multimedia disks.We also conduct in-house seminars onstatistical methods, SPC and design ofexperiments.

Dynacomp Inc.4560 E. Lake Road

Livonia, NY 14487

Ph. 716-346-9788 Fax 716-346-9788

www.dynacompsoftware.com

Dynamic Soft Analysis Inc.5001 Baum Blvd., Suite 656

Pittsburgh, PA 15213

Ph. 412-683-0161 Fax 412-683-3641

www.betasoft-thermal.com

Edmunds Gages45 Spring Lane

Farmington Industrial Park

Farmington, CT 06032

Ph. 860-677-2813 Fax 860-677-4243

www.edmundsgages.com

Custom gages: Automatic inspection andsorting machines, automatic post-processgages with closed-loop feedback, benchgages. Ring gages, plug gages, air gagetooling, electronic bore plugs, trendsetterand accusetter column readouts, CAGgaging computers, gage block comparators,ID/OD comparators, calibration services.A2LA-certified.

Flexbar Machine Corp.250 Gibbs Road

Islandia, NY 11722

Ph. 800-879-7575 Fax 631-582-8487

www.flexbar.com

Flexbar designs, manufactures and suppliesa number of quality precision measuringinstruments, machine tool accessories,video inspection and measurement systems,and a variety of metrology-grade castingmaterials.

Framework Technologies Corp.23 Third Ave.

Burlington, MA 01803

Ph. 781-270-6554 Fax 781-270-5023

www.frametech.com

Fred V. Fowler Co. Inc.66 Rowe St.

Newton, MA 02466

Ph. 800-788-2353 Fax 617-332-4137

www.fvfowler.com

The Fred V. Fowler Co.’s products focuson height and length measuring, boregaging and calibration instruments, as wellas a full line of quality hand tools andgages.

Geer Mountain Software Corp.104 Geer Mountain Road

South Kent, CT 06785

Ph. 860-927-4328 Fax 860-927-1614

www.geerms.com

Stat::Fit statistically fits your data to themost useful analytical distribution. TheAuto::Fit function automatically fitscontinuous and discrete distributions, andprovides relative comparisons betweendistribution types. Our products translatethe fitted distribution into specific formsfor simulation software and allowinteractive display of distributions,providing for quick no-datarepresentations.

GOAL/QPC2 Manor Parkway

Salem, NH 03079

Ph. 603-890-8800 Fax 603-870-9122

www.goalqpc.com

The GOAL/QPC Memory Jogger Systemfocuses on specific functional areas such asstrategic planning, problem solving,project management, new productdevelopment, ISO 9000, creativity, TQMand teams.

H & H Servicco Corp.P.O. Box 9340

North St. Paul, MN 55109

Ph. 651-777-0152

www.samplingplans.com

With this software, you can easily developstatistically valid sampling plans. Our Website supports potential customers withtutorials on sampling, discussion forumsand “best practices” pages. Typicalcustomers are quality engineers, auditors,scientists and managers. All industries usesampling plans for acceptance sampling,audit sampling, survey sampling andreliability qualification sampling.

Harold S. Haller & Co.24803 Detroit Road, Suite 7

Cleveland, OH 44145

Ph. 440-871-6597 Fax 440-871-1182

www.haroldhaller.com/

Haller & Co. shows managers how toimprove quality, productivity, competitiveposition and profitability. Haller & Co.teaches new skills, introduces methods tochange beliefs, and identifies problems andtheir causes through statistical analyses.Our associates deliver consulting, trainingand problem solving to meet customer’sneeds, such as the Deming transformation,six sigma, and ISO 9000 or QS-9000.

Helm Instrument Co.361 W. Dussel Drive

Maumee, OH 43537

Ph. 419-893-4356 Fax 419-893-1371

www.helminstrument.com

Hertzler Systems Inc.17482 Eisenhower Drive N.

Goshen, IN 46526

Ph. 219-533-0571 Fax 219-533-3885

www.hertzler.com

High Tech Research Inc.1020 Milwaukee Ave.

Deerfield, IL 60015

Ph. 847-215-9797 Fax 847-215-9796

www.htrmicronite.com

Hilco Technologies Inc.502 Earth City Expressway, Suite 139

Earth City, MO 63045

Ph. 800-334-4526 Fax 314-298-1729

www.hilco.com

IMAS Corp.675 Tollgate Road, Suite P

Elgin, IL 60123

Ph. 847-608-7566 Fax 847-608-7848

www.imasltd.com

Independent Quality Labs Inc.332 Canonchet Road

Rockville, RI 02873

Ph. 401-539-8510 Fax 401-539-0572

www.iqlinc.com

IndySoft Corp.355 Woodruff Road #102

Greenville, SC 29607

Ph. 864-627-8858 Fax 603-754-9531

www.indy-soft.com

Information Technologies620 W. Main St., Suite 150

Louisville, KY 40202

Ph. 800-221-6435 Fax 502-561-1235

www.infotech-usa.com

PlantMan Solutions is a suite of Internet-enabled products designed to assistmanufacturers in the management ofquality, including the tasks of inspection,reporting, alerting, costing, routing andlayout. It is a fast and easy method forinspectors and assemblers to collect andreport information about the details ofeach product.

Inspiration Software Inc.7412 S.W. Beaverton Hillsdale Highway

Suite 102

Portland, OR 97225

Ph. 800-877-4292 Fax 503-297-4676

www.inspiration.com

Integrated Quality Dynamics Inc.3848 Carson St., Suite 216

Torrance, CA 90503

Ph. 800-870-4200 Fax 310-540-6392

www.iqd.com

Intercim501 E. Highway 13

Burnsville, MN 55337

Ph. 612-894-9010 Fax 612-894-0399

www.intercim.com

Intercim provides integrated factory-floorinformation management solutions.Intercim’s component-based suite coversthe critical areas of manufacturing,including quality management, labormanagement, material management,equipment management, manufacturingengineering and communication andsupport, and hosts a full range ofprofessional services for the design andimplementation of an integratedinformation-management system.

Interface Inc.7401 E. Butherus Drive

Scottsdale , AZ 85260

Ph. 800-947-5598 Fax 480-948-1924

www.interfaceforce.com

Interface, the world leader in force-measurement technology, provides a wideselection of load cells and relatedinstruments and accessories for forcemeasurement applications. A line of

calibration-grade gold standard load cellsand calibration systems software areavailable for force calibration applications.

IQS Inc.19706 Center Ridge Road

Cleveland, OH 44116

Ph. 800-635-5901 Fax 440-333-3752

www.iqs.com

IQS assists in ISO 9000, QS-9000 and ISO14001 compliance and integrates with ERPsystems to provide document control,inspection/SPC, gage and preventivemaintenance, PPAP/APQP, FMEA/controlplans, nonconformances/corrective actions,supplier management/ratings, training/skills/project teams, audits, and qualitycost management.

JBL Systems Inc.51410 Milano Drive

Macomb, MI 48042

Ph. 810-677-6700 Fax 810-677-5700

www.jblsys.com

JBL Systems is a leading provider ofquality and maintenance managementsoftware. JBL provides software formultiple platforms, technical servicessupport, customization, data transfer,consulting and training.

Jonathon Cope Associates Inc.340 Oswego Pointe Drive, Suite 204

Lake Oswego, OR 97034

Ph. 503-699-6663 Fax 503-699-7337

www.jcope.com

JCA is a 12-year-old full-service processimprovement engineering team. Process-focused tools include ESA, a unique datainterrogation software for analyzing costsavings and root-causes of all waste.

JTI Systems Inc.4020 Vassar Drive N.E., Suite B

Albuquerque, NM 87107

Ph. 800-275-2544 Fax 505-883-6216

www.jtipmap.com

JTI’s Process Measurement AssuranceProgram measurement uncertainty analysissoftware reduces costly inspections, buildsquality into products/calibration results andprovides tools for meeting NVLAP, A2LA,Z540, ISO/QS 9000, ISO 10012 and ISOGuide 25 requirements.

Kaetron Software26119 Oak Ridge Drive

Spring, TX 77380

Ph. 800-938-8900 Fax 281-298-2520

www.kaetron.com

TopDown creates flowcharts and diagramsfast and easily. It’s flexible enough todevelop process flow and matrix diagrams,office procedures, and network diagrams.Symbols are customizable andautomatically connect when created.Instantly create lower-level sub-chartswithin the same file from any symbol.

Kavon International Inc.12275 Bean Road

Chardon, OH 44024

Ph. 888-637-9598 Fax 440-286-9510

www.kavon.com



We prepare the required documentation forclients’ approval and guaranteecertification with the registrar’s first visit.We offer extensive training courses ininternal auditing, calibration and QS-9000requirements.

Kurt Manufacturing Co.2130 107th Lane N.E.

Minneapolis, MN 55449

Ph. 800-343-9884 Fax 612-784-6055

www.kurt.com

The L.S. Starrett Co.1000 Cobb Place Blvd.

Building 100, Suite 100

Kennesaw, GA 30144

Ph. 770-590-7737 Fax 770-590-7511

www.starrett.com

Launsby Consulting2830 Bethune Court

Colorado Springs, CO 80920

Ph. 800-788-4363 Fax 719-282-3099

www.weblicity.com/launsby

Launsby Consulting offers public seminarsand on-site consulting in DOE, processvalidation, statistical process control,multivariate SPC, six sigma and QFDconcurrent engineering. On-site courses arecustom-tailored to fit your specific needs.Launsby also provides books on DOE andprocess validation, DOE Wisdom software,and training tools.

Legacy Systems ResearchP.O. Box 52115

Idaho Falls, ID 83405

Ph. 208-522-5401 Fax 303-742-8307

www.costbenefit.com

Lyle-Kearsley Systems7800 Donegan Drive

Manassas, VA 20109

Ph. 800-772-7978 Fax 703-393-2211

www.infinityqs.com

Lyle-Kearsley Systems provides world-class products and services to allcompanies striving to improve theirinternal quality standards. Each of ourproducts and services takes advantage ofleading-edge technologies and methods toensure our clients’ continued success intheir marketplace.

MagnaPlan Corp.1320 Route 9

Champlain, NY 12919

Ph. 800-361-1192 Fax 518-298-2368

www.visualplanning.com

Major Micro Systems Inc.23710 Samoset Trail


Ph. 248-350-9177 Fax 248-350-9274

www.majormicro.com

Management Software International92 Montvale Ave.

Stoneham, MA 02180

Ph. 781-279-1919 Fax 781-279-2929

www.msixpert.com

Manugistics Inc.2115 E. Jefferson St.

Rockville, MD 20852

Ph. 800-592-0050 Fax 301-984-5094

www.statgraphics.com

Martin Instrument11965 12th Ave. S.

Burnsville, MN 55337

Ph. 800-964-2102 Fax 800-987-9161

www.martininstrument.com

Calibration and repair servicesdimensional, electronic, force, torque,pressure, vacuum, temperature, humidity,inspection, testing, training. Sales of newand used test, measuring, calibrationequipment and EnGage calibrationmanagement software.

MEGA International USA Inc.404 Wyman St.

Waltham, MA 02451

Ph. 800-920-6342 Fax 781-890-3103

www.mega.com

Mesa Systems Guild Inc.60 Quaker Lane

Warwick, RI 02886

Ph. 401-828-8500 Fax 401-828-9550

www.mesasys.com

Meta Dynamics7465 Wayland Road

Loomis, CA 95650

Ph. 916-652-8442 Fax 916-652-8480

www.meta-dynamics.com

Metrology Support Group Inc.22043 Industrial Blvd.

Rogers, MN 55374

Ph. 800-814-4077 Fax 612-428-7860

www.msg-web.com

Mindmedia Inc.2037 Gus Moran St.

El Paso, TX 79936

Ph. 800-755-1454 Fax 915-856-3083

www.mind-media.com

Train your employees in a step-by-stepapproach to problem solving and the basictools of quality with QC-101—theindustry’s best multimedia qualitytrainingware. SPC-101 offers detailedtraining in concepts of SPC. Pre-post tests,final exam and a student-tracking database.Call for free demo CDs.

Minitab Inc.3081 Enterprise Drive

State College, PA 16801-3008

Ph. 800-488-3555 Fax 814-238-4383

www.minitab.com

MINITAB is an easy-to-use,comprehensive statistics package usedprimarily for teaching statistics and forprocess improvement in business andindustry. Features include descriptivestatistics, EDA, ANOVA, regression, timeseries, SPC, DOE, nonparametrics, macrolanguage, spreadsheet-like data editor andpresentation graphics.

Mitutoyo/MTI Corp.965 Corporate Blvd.

Aurora, IL 60504

Ph. 630-820-9666 Fax 630-978-5394

www.mitutoyo.com

Mitutoyo America Corp. sells and servicesmore than 5,000 precision measuring toolsand instruments for dimensionalmeasurement, including calipers,micrometers, indicators, DROs CMMs,vision measuring systems and form-measuring equipment.

Circle No. 37 or visit www.qualitydigest.com



NCSS329 North 1000 East

Kaysville, UT 84037

Ph. 800-898-6109 Fax 801-546-3907

www.ncss.com

New Learning Systems19964 Winter Lane

Saratoga, CA 95070

Ph. 408-867-1828 Fax 408-867-8665

www.newlearningsystems.com

PC-based Quality Tools Training Toolkit—better results at a lower cost. Award-winning Q-Skills provides companywide,consistent training and team support insuccessfully applying the quality tools.Free demo.

Northwest Analytical Inc.519 S.W. Park Ave.

Portland, OR 97205

Ph. 888-682-7638 Fax 503-224-5236

www.nwasoft.com

Northwest Analytical’s products includeNWA Quality Analyst—SQC charting andanalysis, NWA Quality Analyst WebServer—Web-based SQC reporting:Intranet or extranet, and NWA QualityMonitor—plant-floor SPC.

Nutek Inc.3829 Quarton Road

Bloomfield Hills, MI 48302

Ph. 248-540-4827 Fax 248-540-4827

www.rkroy.com

Nutek Inc. is specializes in training andimplementation of DOE using the Taguchiapproach for the manufacturing industries.The company offers seminar/workshop,consulting and software (Qualitek-4) tohelp clients learn and apply the techniquesto optimize product/process designs andsolve production problems.

NWP Associates Inc.P.O. Box 1124

Englewood Cliffs, NJ 07632

Ph. 800-232-7828 Fax 201-585-8589

www.statlets.com

STATLETS, a Java-based statisticalanalysis package for use asa standalone application or cross-platformon company intranets, includes regression,ANOVA, control charts, capabilityanalysis, and time series forecasting.

Palisade Corp.31 Decker Road

Newfield, NY 14867

Ph. 800-432-7475 Fax 607-277-8001

www.palisade.com

Palisade Corp. is a privately ownedsoftware developer specializing inanalytical software for risk and decisionanalysis. Our products enhance any seriousdecision maker’s capabilities. Palisade’sproduct line features the DecisionToolsSuite: @RISK, TopRank, PrecisionTree,BestFit and RISKview.

PC Engineering Inc.6634-C Central Ave.

Knoxville, TN 37912

Ph. 865-281-2888 Fax 865-281-2880

www.pcengineering.com

PC Engineering Inc. is the developer ofimprovit Process Control Software.improvit has been called one of the easiestand most intuitive SPC applications everdeveloped. improvit has a 10-minutelearning curve and is an invaluable low-cost tool for understanding and improvingyour processes.

Pilgrim Software Inc.P.O. Box 340250

Tampa, FL 33694

Ph. 813-915-1663 Fax 813-915-1948

www.pilgrimusa.com

Pilgrim Software is the leading provider ofISO 9000-compliant enterprise qualitymanagement (EQM) solutions. Pilgrim’smodular Q&MIS suite covers all modernbusiness and manufacturing processes,including gage calibration management,supplier and internal process qualitymanagement, and preventive assetmaintenance.

The Pister Group Inc.550 Eglinton Ave. W.

Toronto, ON M5N 3AB, Canada

Ph. 905-886-8470 Fax 905-764-6405

www.pister.com

Quality system software modules thataddresses key elements of ISO 9000 andQS-9000. Modules include gage control,SPC, document control, audit management,corrective action, preventive maintenanceand employee training log.

PowerWay Inc.6919 Hillsdale Court

Indianapolis, IN 46250

Ph. 800-964-9004 Fax 317-598-1740

www.powerway.com

PowerWay offers integrated, automatedsoftware and consulting solutions designedto reduce time and costs associated withmaintaining an ISO 9000-, QS-9000- orISO 14000-compliant quality managementsystem, including writing quality policies,procedures and instructions; documentcontrol; internal auditing; correctiveaction; APQP; SPC; and more.

PQ Systems Inc.10468 Miamisburg-Springboro Road

Miamisburg, OH 45342

Ph. 800-777-3020 Fax 937-885-2252

www.pqsystems.com

Our full array of products and servicesincludes SQCpack (software for statisticalprocess control), GAGEpack 2000(software for gage calibrationmanagement) and Quality WorkbenchProfessional (software for documentcontrol audits, employee profiles andnonconformities).

Prescient SystemsValley Green Corporate Center

Fort Washington, PA 19034

Ph. 215-836-5161 Fax 215-836-2305

www.prescientsystems.com

Prescient XE is the supply chain industry’sfirst knowledge-based solution. Enterprisesare now able to capture the knowledgeembedded throughout the supply anddemand chain and integrate this knowledgeinto the fabric of the enterprise to improvespeed, control and responsiveness andquickly adapt and respond to changingmarket environments, customer demandand partner conditions.

Primary Data2007 Binns Court

San Luis Obispo, CA 93401

Ph. 805-541-8696 Fax 805-541-8697

www.primaryspc.com

Primary SPC provides real-time dataacquisition and complete SPC reportingand monitoring. Specialized routines forbottlers and packaging are available.Customization and source code are

available for a negotiated fee.Process Builder Inc.

7349 16th Ave. N.E.

Seattle, WA 98115

Ph. 206-525-9093 Fax 206-525-9861

www.processbuilder.com

Process Improvement ProductsP.O. Box 5333

Austin, TX 78763

Ph. 512-451-6616 Fax 512-451-7040

www.pipproducts.com

Software for quality improvement trainingand applications. Control chart forms andtemplates.

Process Integrity Inc.5840 W. I-20, Suite 150

Arlington, TX 76017

Ph. 817-561-6600 Fax 817-315-6351

www.processintegrity.com

Process Integrity’s Process-OrientedActivity-Based Measuring and MonitoringSystem is designed to integrate withexisting ERP/MRP systems and monitorany kind of process, bringing it undercontrol or into compliance. Our ultimategoal is to provide a system that willautomatically take action on a given set ofcircumstances when it is practical to do so.

The Product Integrity Co.49 The Laurels

Enfield, CT 06082

Ph. 860-749-8967 Fax 860-749-8967

Proquis Inc.3158 River Road, Suite 36

Des Plaines, IL 60018

Ph. 847-768-6630 Fax 847-768-6921

www.proquis.com

Proquis 9000 covers all areas of ISO 9000,QS-9000 and ISO 14000 and many otherbusiness requirements. Proquis has fulldocument management, no restrictions ontype of document, a contact manager,complaint management, complete vendor,gage, equipment control and much more.

Purchasing Solutions2431 N.W. 160th Ave.

Beaverton, OR 97006

Ph. 503-617-1525 Fax 503-617-1629

www.ps.to

First Rate evaluates supplier performancebased on its ability to meet yourrequirements. First Rate determines thetotal cost associated with each supplier’sperformance. It generates supplier reportcards, letters, graphs and supplier analysisreports that have proven to be effective inthe improvement of supplier performance.

Q-DAS Inc.2582 Product Drive

Rochester Hills, MI 48309

Ph. 248-299-4910 Fax 248-299-4913

Software packages qs-STAT and Procellaprovide users with the tools to analyze andcontrol applications around the world.

Qualitran Professional Services Inc.237 Shoreline Drive

Hawkestone, ON L0L 1T0, Canada

Ph. 800-461-9902 Fax 705-329-1890

www.qualitran.com

Qualitran provides consulting/training incontinuous improvement, SPC, DOE andrelated disciplines. Qualitran develops andpublishes SPC software, AV andmultimedia training materials in the qualityfield

Qualitron Systems Inc.71 Park Drive

Troy, MI 48083

Ph. 248-616-8001 Fax 248-616-8016

www.qualitron-sys.com

Our integrated product line includesindustrial computers and SPC workstations,custom automated gaging systems, gageinterfaces, LVDT interfaces, LVDT probes,SPC software, gage tracking andcalibration, gage R&R, DOE software.

Quality America Inc.7650 E. Broadway, Suite 208

Tucson, AZ 85710

Ph. 800-722-6154 Fax 520-722-6705

www.qualityamerica.com

Quality America offers software forstatistical process control, ISO 9000, QS-9000, gage calibration/analysis and DOE.

The Quality Group6059 Boylston Drive

Atlanta, GA 30328

Ph. 404-843-9525 Fax 404-252-4475

www.thequalitygroup.net

The Quality Group’s 16 CD-ROM “Real-Time Quality” training series withimplementation aids uses live-action videoand real-life situations woven into apowerful, interactive instructional designfor basic SPC, process capability, DOE andservice quality.

Quality Measurement Control Inc.1940 Opdyke Court

Auburn Hills, MI 48326

Ph. 248-377-6007 Fax 248-377-9998

www.qmc.com

Quality Measurement Systems Corp.1675 N. Wayneport Road

Macedon, NY 14502

Ph. 800-234-2348 Fax 315-986-2115

www.qmscorporation.com

Manufacturer of hardware and softwaredesigned for data collection and analysis ona statistical process control basis. Productincludes Genesis Data Collectors andAnstat for Windows, as well as hardwarethat allows direct gage interface to PCs.

Quality Plus Inc.170 Grove St.

Chicopee, MA 01020

Ph. 413-594-5529 Fax 413-594-5596

www.qualityplus.pbbn.com

A2LA-accredited to Guide 25, ANSI-Z540and pertinent sections of ISO 9000 andQS-9000. Services include contractinspection, granite plate resurfacing, gagecalibration (gage blocks, rings, plugs, mics,calipers, indicators, all mechanical gages),on-site gage calibration, optical comparatorcalibration, P&W SuperMic calibration/lapping and gage calibration software.

R & R Gage Co.6699-D Peachtree Industrial Blvd.

Norcross, GA 30092

Ph. 770-409-9801 Fax 770-409-9787

www.rrgage.com

Raosoft Inc.6645 N.E. Windermere Road

Seattle, WA 98115

Ph. 206-525-4025 Fax 206-525-4947

www.raosoft.com

Raosoft Inc. publishes software for writingelectronic questionnaires and surveys andobtaining customized analysis and reportsafter data collection. EZSurvey99 for theInternet and InterForm provide for Webdesign and data gathering, andSURVEYWin prepares forms that collectby e-mail, diskettes, scripting callout and



more. Affordable and used widely bygovernment and large corporations.

Relex Software Corp.540 Pellis Road

Greensburg, PA 15601

Ph. 724-836-8800 Fax 724-836-8844

www.relexsoftware.com

The Relex Reliability Prediction Softwarecalculates MTBF (mean time betweenfailures) per MIL-HDBK-217, Bellcore,Telcordia and mechanical reliabilityhandbooks. Also available are RBD,FMEA, FMECA, fault tree, maintainabilityand life cycle cost analyses.

Resource Engineering Inc.P.O. Box 219

Tolland, CT 06084

Ph. 800-810-8326 Fax 860-872-2488

www.reseng.com

Resource Engineering is the leadingprovider of e-training solutions formanufacturing improvement. The companyoffers CD-ROM and Web-based training ina wide range of quality topics, includingSPC, FMEA, and gage use andmanagement. Resource Engineering alsoprovides on-site consulting and training inthe practical application of statisticaltechniques, setup reduction and leanmanufacturing.

Results Systems Corp.755 W. Big Beaver Road, Suite 132

Troy, MI 48084

Ph. 248-244-8550 Fax 248-244-8504

www.results-systems.com

RFF Electronics1053 Banyan Court

Loveland, CO 80538

Ph. 970-663-5767 Fax 970-669-4889

www.rff.com

RFF Electronics publishes RFFlow,Professional Flowcharting for MicrosoftWindows. RFFlow is a software programfor creating a wide variety of flowcharts;organization charts; quality systems/ISO9000 charts; and other diagrams foreducation, business and industry.

S-Matrix Corp.835 Third St.

Eureka, CA 95501

Ph. 707-441-0404 Fax 707-441-0410

www.s-matrix-corp.com

SAS Institute Inc.SAS Campus Drive

Cary, NC 27513

Ph. 919-677-8000 Fax 919-677-4444

www.JMPdiscovery.com

JMP Statistical Discovery Software joinsstatistics with graphics, so you’re quicklyable to see your data from all angles andmake discoveries that you may havemissed with other data analysis packages.

Scientific Computing Associates Corp.913 W. Van Buren St., Suite 3H

Chicago, IL 60607

Ph. 312-455-0222 Fax 312-455-1652

www.scausa.com

SISCO Inc.6605 19-1/2 Mile Road

Sterling Heights, MI 48314-1408

Ph. 810-254-0020 Fax 810-254-0053

www.sisconet.com

SISCO’s Flexible Gaging System (FGS) isused in high-volume manufacturing whereautomatic offset compensation of theCNC’s tool offsets is necessary to holdsize, reduce scrap and recover quicklyfrom tool changes. FGS can provide offsetcompensation to multiple CNCs, andonline statistical charting is included.

Skymark Corp.7300 Penn Ave.

Pittsburgh, PA 15208

Ph. 800-826-7284 Fax 412-371-0681

www.skymark.com

PathMaker provides a 32-bit Windowssoftware package, the key managementtools for thinking, planning, meeting,deciding and executing all at yourfingertips.

Software Technology3310 Norfolk Drive

Cookeville, TN 38506

Ph. 931-537-6181 Fax 931-537-6813

Provides quality control (gage calibration/gage study and supplier tracking) andpreventive maintenance software. Gagestudy software includes R&R, linearity,stability, attribute, etc. Established in 1985;more than 1,000 installations; easy to use.

SPSS Inc.233 S. Wacker Drive

Chicago, IL 60606

Ph. 800-543-2185 Fax 312-651-3668

www.spss.com

SPSS Inc., a multinational software andservices company, is a leader in businessintelligence (especially data mining andcustomer relationship management). Thecompany also leads in three verticalmarkets: survey/market research, qualityimprovement and scientific research.

SSC (SynchroStat Systems Corp.)1728 16th St., Suite 201

Boulder, CO 80302

Ph. 800-489-4433 Fax 303-440-6640

www.synchrostat.com

SSC specifies, designs, integrates, installs,tests and introduces real-time processperformance improvement solutions—S1systems—into the work flow. S1 integratessoftware, hardware and servicecomponents. Streamer1, SSC’s real-timequality and performance improvementsoftware, enables an intelligent bondamong those components.

SSI Consulting Group139 S. Pennsylvania Ave.

Greensburg, PA 15601

Ph. 724-832-8440 Fax 724-832-8485

www.ssicg.com

Our consulting services focus on providinghands-on reliability improvement, taskconsulting and facilitation services tobusinesses, with special expertise in themetals industry. Our technology groupspecializes in software development formanufacturing and quality assuranceapplications, including data acquisition,presentation and real-time process control.

Stat-Ease Inc.2021 E. Hennepin Ave., Suite 191

Minneapolis, MN 55413

Ph. 800-801-7191 Fax 612-378-2152

www.statease.com

Stat-Ease Inc. offers statistical software,training and consulting on design ofexperiments (DOE). Stat-Ease’s two DOE

packages include Design-Ease software forfinding breakthrough factors and Design-Expert software for optimization orproducts or processes.

Statistical Graphics Corp.P.O. Box 1124

Englewood Cliffs, NJ 07632

Ph. 800-232-STAT Fax 201-585-8589

www.sgcorp.com

STATGRAPHICS Plus is a comprehensivestatistical analysis system for Windows.Version 4, recently released, containsmajor enhancements in both quality controland design of experiments. Data accessincludes Excel, ODBC and other formats.User features include StatAdvisor, whichinterprets statistical results.

StatSoft Inc.2300 E. 14th St.

Tulsa, OK 74104

Ph. 918-749-1119 Fax 918-749-2217

www.statsoft.com

StatSoft Inc. is one of the largestdevelopers of enterprise and single-usersoftware for data analysis, knowledgediscovery, strategic information delivery/sharing, quality control/improvement anddecision support. StatSoft’s STATISTICAsoftware has received the highest rating inevery independent comparative reviewsince its release in 1993.

Statware Inc.257 S.W. Madison Ave.

Corvallis, OR 97333

Ph. 800-478-2892 Fax 541-758-4666

www.statware.com

Statware offers a dynamic statisticalquality improvement strategy that canfundamentally change the way yourenterprise approaches the issue of ensuringquality products and services.Organizations worldwide use Statware’sSPC/SQC solutions for e-business,application development andenterprisewide quality improvement.Statware’s related consulting, educationand support services ensure a cost-effectivesolution.

Stephen Computer Services Inc.1857 W. Maple Road E.

Walled Lake, MI 48390

Ph. 248-960-3535 Fax 248-960-3539

www.datalyzer.com

Stochos Inc.14 N. College St.

Schenectady, NY 12305

Ph. 800-426-4014 Fax 518-372-4789

www.stochos.com

Stochos Inc. supplies software solutionsfor quality management and shop-floordata collection, SPC/SQC systems, andclosed-loop process improvement systems.The product line ranges from simpledesktop solutions to plantwide enterpriseproductions systems.

TAL Technologies2027 Wallace St.

Philadelphia, PA 19130

Ph. 800-722-6004 Fax 215-763-9711

www.taltech.com

Tescina Inc.793 Wasatch Drive

Fremont, CA 94536

Ph. 510-713-8001 Fax 508-664-1257

www.tescina.com

Tree-Master8 Oberon St.

Nepean, ON K2H 7X7, Canada

Ph. 613-820-0410 Fax 613-820-3593

www.treemaster.on.ca

Consulting, teaching and supply ofcomputer programs for handling logic trees(fault trees, success trees). Designed forcomplex problems, especially thoseinvolving cooperation of specialists fromdiverse fields who don’t communicatewell, have different understanding ofpriorities, or possess opposing ideas onwhat constitutes proper practices.

User Solutions Inc.11009 Tillson Drive

South Lyon, MI 48178

Ph. 800-321-8737 Fax 248-486-6376

www.usersolutions.com

The Resource Manager 2000 for Excelcontains much of the functionality of high-end planning and scheduling systems,without the complexity and expense. Anadd-on for existing systems, or completelystandalone—RM2000 features finitecapacity, costing and estimating, inventorymanagement and MRP, purchasing andreceiving, forecasting, productionplanning, routings, and more.

Verax Systems, A Unit of MooreMeasurement Solutions

18 Tobey Village

Pittsford, NY 14534

Ph. 800-568-7721 Fax 716-248-2928

www.verax.com

The Moore Measurement SolutionsMPACS family is an open-architecture,manufacturing solution that providesprocess measurement, analysis and controlfor the discrete part manufacturingindustry. The MPACS family seamlesslyintegrates diverse hardware, software andsupport services that implement aplantwide system integrating quality andmanufacturing information.

Zontec Inc.1389 Kemper Meadow Drive

Cincinnati, OH 45240

Ph. 800-955-0088 Fax 513-648-9007

www.zontec-spc.com

Zontec is an international developer ofSPC software designed for mission-criticalplant computing across dispersedmanufacturing locations. Zontec focuseson real-time, production-based technology,integration with corporate databases andERP systems, automated data input, andcomprehensive quality reporting onWindows 95/98/NT and Windows 200032-bit platforms. qd

2000 quality sourcebook · statistical process control, ... spc software 2000 quality sourcebook...

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