Hijacking Pompeï April 18 – June 28 2009

Crisis management organization

CMT Jan de Nul & DEME:H. Slaman

P. WillemsenQHSE managerFleet managerCrew manager

Insurance manager

National Crisis centre Belgium Government

Negotiations:H. Slaman: negotiatorC.O.O. DEME / JdNQHSE manager JdN

Federal police

Communications:P.R manager

Crew & family contact:Crew managerGlobtik & RMA

Approach• Scenario thinking – brings focus• Stakeholder management

– National Crisis centre Belgium – Internal organization– Embassies (Croatia - Philippines – The Netherlands)

• Crisis communication– Statements – Q&A’s based on different statements– Monitoring media

• Twice a day contact with family of the crew: no news is news– Support to Belgian & Dutch families of crew

• School teacher initiative - letter: ‘pirates of the caribbean’

Negotiations• Objectives:

– Healthy and safe return of all crewmembers: 1st priority!– Return of the ship– Stay in contact with the counterparty– Negotiator (Hans), 24-hr availability for the pirates

• 64 days of negotiations• 159 conversations with Abdi: 31 hours and 36 minutes • All conversations listened 3*; analysed; translated by the police• Profiling ‘Abdi’• Structure in communications-negotiations.

Negotiations

Money drop

Proof of life & Money drop

All that left is……….

The end.

• Monday July 6th, 2009:– Croatian & Phillipine crewmembers returned home– Belgium and Dutch crewmembers went to Brussels airport

• Press conference• Family reunion

• Thank you for your attention!

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