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what’sINSIDEFeatures

The Mission of the Aurora Chamber of Commerce is to

move Aurora business forward.

Our Vision is Aurora business people living, learning and thriving together.

Mailing Address:6-14845 Yonge Street, Suite 321Aurora, ON L4G 6H8

Tel: 905-727-7262Fax: 905-841-6217www.aurorachamber.on.ca

Office Address:14483 Yonge StreetAurora, ON L4G 0P3

Publisher: Judy MarshallEditor: Yolanda Mol AmelinkAdvertising: Lorie Butkus-HillArt Director: Gunar SkillinsPrinting: CanMark Communications

Aurora Chamber of Commerce

From Your Chamber

Message from the ChairMessage from the CEOCongratulationsNew MembersMember AnnouncementsChamber NewsMembers Out and About

Helping Aurora Small Business Find IT Solutionsby Yolanda Mol Amelink

Aurora to Explore Hotel Development OptionsMayor Geoffrey Dawe

The Temptation of Reverse DelegationEvert Akkerman

Creating your Charitable LegacySunil Heda

Food for Thought: The Gluten MythMarlene Deres

Three Tips for Impacting Organizational Performance using Montessori Education StrategyAnkie Yip

Top Business Books at the Aurora Public LibraryTim J. Neale and Reccia Mandelcorn

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Publication Agreement Number 40028413

Fall 2015

Cover Story

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messageFROM THE CHAIR

The fall always marks a season of change for the Chamber.

This year the Annual General Meeting, usually held in October or November, will mark the end of my role as the Chair of the Board and we will be welcoming new and returning board members as well as a new chair.

As Chair of the Board, I’ve had the opportunity to be involved with important changes and valuable initiatives. It’s been a great pleasure to work with the dedicated volunteers on committees and the board as together we pursued the mission of the Aurora Chamber of Commerce. I’ve also had the pleasure of working with the Chamber staff and I want to especially thank Judy Marshall, CEO for her leadership. Together, over the past year, the board, volunteers, leaders and staff have weathered some challenges and celebrated milestones. Here are my favourite highlights.

Last winter the board sought input from members for our Whiteboard Project. I had the pleasure of working with an excellent group of members to create the framework that will ensure the Aurora Chamber’s health and growth for years to come. This process impressed upon me the rich and diverse knowledge and expertise we have to draw on. We are very fortunate.

The 2015 Chamber Home Show made the move to the Stronach Aurora Recreation Complex. Judy Marshall and the Board’s Past Chair, Paul Smith made multiple presentations to the Town Council to ensure that the Chamber Home Show would continue to provide businesses with opportunities and exposure. Volunteering at the event was a great experience as I had the opportunity to witness how the incredible Home Show Committee and Chamber staff

worked together to retool this popular and important event.

Often I have had the opportunity to socialize, network and get to know members better. Despite a downpour, there was no dampening members’ spirits at the Chamber Golf Classic this past June. Even if my foursome was drenched and needed all the leveling of the playing field we could get, we had an absolutely fantastic time.

Moving forward, the solid foundation built by a legacy of volunteers and staff allows us to celebrate achievements and tackle challenges. Chambers across North America are in the midst of redefining themselves to meet the new and emerging needs of their memberships. The Aurora Chamber and the local business community are changing too and we are exploring new opportunities to respond.

Finally, I want to convey my best wishes to the incoming board and Chair as well as thank those that have volunteered their time serving this year. Volunteering can be time consuming but also extremely rewarding. I have valued the opportunities we have had to network, foster life-long friendships and share some fun and laughter along the journey. My sincere thanks to those who are leaving the board this fall. I have enjoyed working with each and every one of you.

All the best for the holidays.

Patty Poulin-UlbrichtChair of the Board

messageFROM THE CEO

Over the summer, the staff at the Aurora Chamber

of Commerce were busy planning events in response to your requests for educational opportunities as well as events that will give you time to network with other members, board and staff and just to have fun! Check the Chamber’s website (www.aurorachamber.on.ca) for the fall and winter calendar of events to see the results of that planning. The calendar is absolutely packed with activities.

We continue to provide events that have been successful in the past while considering your suggestions on how they might be improved. Pub nights are well attended and members enjoy the casual surroundings and the excellent networking opportunity. Some members indicated that they don’t attend because they do not drink alcohol or do not want to drink and then drive home. Join us as the majority of people who attend enjoy water, juice or a soft drink and the excellent selection of appetizers and, sometimes, desserts. Maybe we need a different name for the event. Any ideas?

The Aurora Chamber Tech Expo – our most recent response to members’ educational needs – was initially intended to be a business and technology conference with high level speakers, a large exhibitor area and ongoing educational sessions. However, with this event we aim to meet the needs of the smaller business owner who may have IT questions and does not know what to ask or who to call. We have reached the conclusion that a more casual, intimate expo format is the most appropriate forum for small business to ask questions and get answers from presenters and members who provide those business solutions every day. For me, it is an opportunity to ask my most

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messageFROM THE CEO

nagging questions such as: “I don’t understand this” and “Why doesn’t it work when I do this?” More details about this event being held in early 2016 will be coming soon.

At the Chamber’s Annual General Meeting, held every fall after the June 30th year end, some board members complete their volunteer terms and we welcome new people to take their place. I would like to thank all those leaving this fall for their time, dedication and guidance. We appreciate your commitment to the mission of the organization and your role in ensuring we constantly move forward. To the Chamber staff and committee volunteers – your dedication is quite incredible – thank you.

The upcoming Chamber’s Business Directory is now called the Buyer’s Guide. This publication is another avenue for us to support members by encouraging local consumers to shop local and make their purchases from Chamber

businesses. The 2016 publication will be circulated in November to coincide with the holiday shopping season and campaigns that promote the shop local message. We are distributing approximately 12,000 copies in select neighbourhoods. You can also pick up a copy on racks located throughout the community. Please encourage friends and relatives to grab their copy to support Chamber members and to choose products and services locally. Thank you to all those who updated their profiles to ensure the Guide is as accurate as possible as well as those who were able to support it through advertising.

We continue to evaluate and improve the value of your membership with the Chamber. In the process of preparing a new strategic operational plan, I have been reading about membership in associations and non-profit organizations not unlike the Aurora Chamber. Value means something different to everyone. My reading suggests that value is

loosely defined as the perception that you have been given something that makes your life better.

In an organization like the Chamber where many of the services are intangible, it is becoming extremely difficult to prove this definition of value. We are committed to listening to members so we can learn more about what value means to you and ultimately better serve your needs. Want to share what you value? My door is always open. I look forward to speaking with you.

‘til next time, Judy MarshallCEO

P.S.For those interested in further educational opportunities, The Newmarket Chamber of Commerce is holding an excellent business conference. Be sure to check their website for more information about the Business Thrives Conference and Expo being held Tuesday, November 24.

The Aurora Chamber of Commerce will be holding the first Tech Expo in 2016. This annual forum will be an opportunity for small business to interact

one-on-one with local IT professionals and suppliers. The goal is to help local business find answers to related questions, concerns and dilemmas.

Watch for this signature event in 2016.

Cover Story / by Yolanda Mol Amelink

Helping Aurora Small Business Find IT SolutionsA 2014 study by Brother International Corporation and SCORE, a nonprofit association dedicated to helping small business get off the ground, grow and achieve their goals, revealed that 64 per cent of small business owners were “overwhelmed” by technology. Most had no dedicated IT support and felt there were very few resources available to help them make smart choices for their business.

When Renders and Partners LLP, a Chartered Professional Accounting firm in Aurora needed to update their software, they recognized the challenges that came with working with multiple suppliers and trying to determine what worked best for their firm.

“We had to find out what developments had been made in the IT field and what software could be tailored to our needs at a reasonable cost. Staying ahead of new products and finding the appropriate IT solution is time-consuming,” says Howard Render. “We provide excellent services within our area of expertise, but when purchasing new platforms and software, we needed a professional who was aware of the IT environment and could offer effective solutions.”

Renders and Partners LLP is not alone. Many small to medium sized businesses (SMB) agree that it can be overwhelming navigating emerging IT solutions.

The stress that many SMBs associate with staying informed of the newest technologies is hardly surprising when you consider the rate of change. For example, consider how often software patches such as security enhancements and bug fixes (like those for Microsoft and Windows) are introduced. There are also updates to mobile operating systems and devices, and major version releases of large software packages such as Office, and Customer Relationship Management (CRM) software. Most SMBs simply do not have the time to keep current on the latest technologies. They do, however, recognize that adopting the right tool is essential to giving them a competitive edge in the marketplace.

Waiting too long to adopt the right tool means risking the possibility that a larger competitor will use the same technology to provide better, faster service. The more time an SMB spends assessing their options and the correct adoption point, the less time they are spending on the core, revenue generating functions of their business.

For these reasons many local businesses find the best strategy is to partner with an outside company that can assess their needs and offer relevant and

timely IT solutions. Renders and Partners and other local businesses choose to employ Aurora-based, The Tech Zone.

A member of the Aurora Chamber, Newmarket-based York Vein and Laser Clinic uses complex software to bill OHIP and patients and keep their patient records confidential. The medical clinic has unique needs and IT solutions must be tailored to their specific purpose.

“It was important that we consult with experts in the field,” says York Vein and Laser’s owner Dr. Philip Kritzinger. “I was impressed that The Tech Zone understood the particular requirements of our business before they made recommendations. They really personalized their approach.”

Roman Kantar, owner of The Tech Zone understands the stress that comes with having to make critical decisions without an IT expert. “Large enterprise has Chief Executive Officers (CEOs), Chief Information Officers (CIOs) and other senior staff,” he says.

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“When you are a small business owner you are everything rolled into one. There are so many decisions that require a special set of expertise that often the most cost-effective solution is working with a partner like us.”

In the past, small business needed to make a considerable capital investment to develop the IT infrastructure necessary to run their business. Cloud computing, which essentially means taking a company’s IT infrastructure off premises to be managed by a third party, frees a business owner’s time to focus on what they do best. Software licenses, email, data storage, security and back up can all be managed from outside the business. Most of these solutions are offered on a cost per user basis, making IT tools more financially feasible.

Kantar believes that despite feeling overwhelmed, small business should recognize the opportunities newer technologies offer them. “Mobile devices, CRMs, data analytics and cloud computing enable small businesses to compete like never before”, says Kantar. “The great news is that the constant connectivity of mobile devices and the scalability offered by cloud computing has virtually levelled the playing field for small business owners.”

For mobile businesses, the cloud offers even more advantages. With customer records, billing, marketing and accounting accessed from the cloud, small business owners can work anywhere.

Kantar does caution clients that think the cloud offers a band aid solution. It may be the latest trend in IT, but as Roman’s partnership with York Vein and Laser demonstrates, it’s not the right solution for every business.

The Tech Zone team took a look at the unique needs and functions of the clinic. Complying with government privacy regulations prevented a complete data transfer to the cloud. Medical records needed to be stored on the premises. If the cloud was not the right solution for this client, Kantar and certified technicians would work to find and deliver the best alternative. “Many of our clients use a hybrid mix of on-premise data storage and cloud solutions,” says Kantar.

Technicians can build a network that considers the function of your website, the degree to which you use your land line, mobile phone or any point of sale device. If your business relies heavily on the internet it is often important to consider a redundant ISP, or a back up internet service provider like Bell or Rogers so that your business does not suffer when internet access is less than optimal.

“Sitting down with a

client to assess their needs is a bit like a visit to the doctor,” says Kantar. “Each

business is as unique as each individual. The same IT tools don’t work for everyone.”

The medical clinic is looking to move to new facilities in Aurora in 2016. Something as simple as moving computers can quickly become challenging and using an IT partner to help with the transition will minimize the clinic’s interruptions and keep staff focused on business.

“There are a lot of questions even the smallest business owner should ask their IT solutions partner,” says Kantar.

Being available to provide information is one of the reasons Kantar chose to get involved when he learned the Aurora Chamber of Commerce’s was hosting a Tech Expo to help Aurora businesses meet their IT needs.

This new Chamber event, planned for 2016, is being designed to help local small businesses seek solutions. Knowing that for many small business owners IT can be overwhelming and

sometimes even intimidating, event organizers hope to give attendees the opportunity to talk one-on-one with IT professionals in a casual atmosphere. The intent is to allow business owners the opportunity to ask their most nagging questions, experience a variety of technologies at hands-on exhibits and attend break-out sessions that will give them a chance to interact with speakers.

“More than half of the Aurora Chamber members identify themselves as small business owners,” says CEO Judy Marshall, “so we are really excited about this opportunity to meet the needs of so many members. The event promises to be a great way to engage small business in Aurora.”

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Feature /

Aurora to explore hotel development optionsThe Town of Aurora is a fast growing community, just north of Toronto. With a strong focus on commercial development, a highly diverse economy and a robust business sector, Aurora is an attractive market for new development.

Over the past few years, the Town has been active in exploring hotel opportunities with land owners and budding investors. The Town is committed to facilitating growth in Aurora and developing plans to attract businesses that provide employment opportunities for our residents. Town staff has coordinated discussions between interested hotel operators and local businesses to assist in plans for potential hotel development.

There have been at least three recent inquiries from investors regarding construction of a hotel in Aurora.

The Town of Aurora has also been diligently working with hotel chains regarding future development. Town discussions have occurred with at least six major hotel chains in Ontario. Several hotel chains have completed market assessments for investors, which have historically suggested that the market for a hotel in Aurora is feasible. The most common area zoned for hotel development is the prominent Business Park along Highway 404. The area includes a spot on Don Hillock Drive that has an approved site plan in place to permit a hotel and several other sites that are being considered for hotel uses.

Our relationships and consultations with hotel chains and investors allow us to better understand the opportunities and barriers to the construction of a hotel in Aurora. The Town has been actively promoting opportunities and proactively analyzing and addressing obstacles to fulfill the community need for a local hotel. For example, the development charge for a hotel has been identified as a significant barrier to construction by potential hotel investors. In response, the Town completed a competitive analysis of hotel development charges in the Greater Toronto Area and is considering changes to both the Town’s and Region’s hotel development charge to make the fee more cost effective in this competitive market.

The Town has also promoted the recently launched Business Concierge Program to hotel investors to help streamline municipal approvals. The program offers investors a dedicated contact at Town Hall, priority approvals and assistance with the municipal approvals process.

Stay tuned for more emerging details on hotel development in Aurora by visiting www.aurora.ca or www.businessaurora.ca

by Aurora Mayor Geoffrey Dawe

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Feature / by Evert Akkerman

The temptation of reverse delegation

Nobody wins when managers take back the work

they’ve doled out

We’ve all seen situations where managers delegate a task to an employee and then end up doing the work themselves, either because they take the assignment back or allow the employee to give it back. This phenomenon is called reverse delegation. When this occurs, organizations make less-than-optimum use of their human resources.

Bosses who delegate work and then take assignments back from their staff are like parents who say to their kids, “Here, I’ll do it for you” or “Forget it, I can do it faster myself”. In a work environment, this leads to two negative learning outcomes: 1) the employee doesn’t learn how to handle the task independently and 2) the employee learns that the boss doesn’t trust her to do a good job.

When you reverse delegate work, employees learn that you’ll always be there when they choose not to make an effort. Short-term, you get the job done, but long-term you’re not doing employees any favours. You’re allowing them to shed responsibility and shift it back to you. You’re signalling it’s OK for them to give up and take the easy way out. Meanwhile, they continue accepting their pay cheques.

An example from my own practice: I witnessed a situation where a Vice President came to see the President of a company. The Vice President had been put in charge of organizing the annual shareholders’ meeting. He interrupted a conversation between the President and a senior manager to ask what kind of cheese the President wanted to have for the buffet. Instead of saying ‘You figure it out’, the President actually pondered the question and made the choice.

There are managers who say they want to delegate (after hearing about the benefits at a conference), give their staff assignments and then insist on approving every step in the process or question every decision. I once had a client who authorized HR to approve employees’ vacation requests, as she didn’t want to be bothered with that micro-level. That sounded great but guess what happened? The client challenged every single approval, because it was ‘crazy busy’ that day or that week and the company really needed all hands on deck. So that was the end of that.

My grandfather once spoke of a car repair shop that went out of business because the owner knew

everything best and wouldn’t let people do their jobs. He spent most of his time lying under cars and doing the repairs, while the three mechanics he hired stood around and watched him work.

The best bosses I’ve worked for gave me a task, told me which results they were looking for and then left it to me to figure out how to get there. They were available as a sounding board if needed, but they didn’t step in or interfere. They made it my responsibility by not letting me off the hook. At the same time, the implicit message was that they had faith in my ability to deliver. Consequently, I gained new skills through trial and error.

As Rush Limbaugh said in his radio show on October 8, 2010: “Most people, if you ask them as adults who was the best teacher they ever had, will tell you almost without fail that it was somebody in their life who showed them they were capable of much more than they thought they were capable of”.

When executives get sucked into reverse delegation, they end up being swamped with trivia instead of plotting company strategy for the next five years. Making decisions in trivial matters is not what the Board of Directors pays them for. Organizations have a hierarchy for a reason. The idea is that decision-making and execution are delegated to the lowest possible level, so that people at higher levels can focus on bigger issues. As Dr. Phil writes in Life Code: “Delegate to people who may not see the big managerial picture, but have enough knowledge of the parts and pieces necessary to succeed”.

Some people actually like not letting go – they love being needed for even the most mundane matters. They can never be away from work and think the organization would

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Creating your charitable legacy

Feature / by Sunil Heda, CPA

When it comes to charitable giving, you have a number of different options that can help you achieve your philanthropic goals, while at the same time providing you with some tax relief.Donating securitiesThe federal government introduced several tax incentives in recent years to encourage charitable giving by Canadians, including the elimination of capital gains tax when you donate publicly listed securities to qualified charities. Not only do you receive a tax break, you also receive a donation receipt equal to the fair market value of the donated security.

For example, due to the donation tax credit, your out-of-pocket cost for making an in-kind donation of a security worth $100,000, if your marginal tax rate is 45 percent is approximately $55,000. However, if you sold the security first and then donated the cash, your out-of-pocket donation cost would be $68,500 due to paying about $13,500 in capital gains tax.

We can help you determine which securities would be best suited for donation.

Charitable foundationAnother tax-effective charitable giving strategy is setting up your own charitable foundation.

• A private foundation gives you a high level of control and flexibility with respect to charitable giving, and enables you to create an enduring charitable legacy. You can make donations to your own foundation, and you will receive a donation tax receipt like any other donor. However, to maintain its charitable status, your

foundation must meet its annual disbursement quota – That is 3.5 percent of the average value of the foundation’s assets not used directly in charitable activities or administration, must be spent on charitable activities or on gifts to qualified donees.

• While providing a great deal of control and flexibility, a private foundation also involves certain costs and administrative requirements that must be considered. An alternative to a private foundation is making tax-deductible donations to a public foundation. Public foundations are very similar to private foundations in many respects, but involve less cost and administration. Although you do not have outright control now, you can still recommend to the public foundation’s directors which charities should receive grants. Similar to private foundations, in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate.

Depending on your age and needs, there are other creative charitable giving strategies, especially those using life insurance to reduce taxes and significantly increase your charitable contribution after death to your favorite charity.

This article is provided by Sunil Heda, CPA, an Investment & Wealth Advisor with RBC Dominion Securities Inc. Member CIPF. This article is for information purposes only. Please consult with a professional advisor before taking any action based on information in this article. Sunil Heda can be reached at 416 571 0369 or via email at sunil.heda@rbc.com.

ask aMEMBERask anHR Professional

What are some tips on how employers can prevent and properly respond to workplace harassment complaints?

Q:

A: All Ontario employers are required by law to have a workplace harassment policy. However, unless accompanied by diligent enforcement and adequate training, even the best policies will have no impact on the workplace culture and environment.

Employers need to foster a workplace environment where employees who experience or witness harassment feel safe to report incidents. This is done by taking such complaints seriously, ensuring investigations are conducted independently and professionally and prohibiting reprisal against those who report harassment incidents in good faith.

Even if an employee’s concern is presented informally, the employer is still obligated to follow-up to ensure that any acts of harassment are investigated and prevented from re-occurring. If an employee feels strongly enough to allege harassment or disrespectful workplace behaviour, something has gone wrong in the workplace, and managers need to address it appropriately.

Finally, if an employer does not have human resources staff who have been specifically trained and are experienced in conducting workplace harassment investigations, employers should consider retaining an external professional.

Andrew J. Yu, CHRP200-100 Consilium PlaceScarborough, ON M1H 3E3(416) 915-3723rising-phoenix@live.cawww.rising-phoenix.ca

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Health issues associated with gluten intolerance or sensitivity:bloating, flatulence, constipation,

and Irritable Bowel Syndrome (IBS). headaches and migraine, fatigue,

poor focus and concentration, mood swings, aches and pains in the body,

arthritis, eczema and other skin disorders such as hives, dry skin

and itchiness.

Foods that commonly contain gluten:bread, cereal, pasta, crackers, pita, muffins, cookies, pizza, cake, beer,

couscous, and tortillas.

Food for Thought: The Gluten Myth

Feature / by Marlene Deres

Have you noticed how many people are avoiding gluten these days? Following a gluten-free diet is the new trend in nutrition. It is also an area of diet and nutrition that causes a great deal of confusion.

A gluten-free diet is essential for people with Celiac Disease (an auto-immune reaction to gluten), non-Celiac gluten sensitivity and gluten intolerance. It is not necessary for most other people to avoid all grains that contain gluten.

So what is gluten? It is a protein composite found in some but not all grains. It is the protein that gives elasticity to the dough used to make most breads and baked goods. It acts as glue that holds the foods together, hence the name gluten.

Gluten is present in wheat, barley, rye and triticale (a hybrid cross between wheat and rye).If you are confused about the difference between gluten, wheat and grains in general, you are certainly not alone. People who test sensitive to wheat often ask, “If I have to avoid wheat, does that mean I should avoid all other grains containing gluten and follow a gluten-free diet?” The answer is “No”. You can eat other glutinous grains.

It is true that many people feel better when they avoid all gluten but they may feel just as well if they eliminated only wheat. Although the grains kamut and spelt are in the wheat family, many of us can enjoy those grains even if sensitive to whole wheat and/or white flour.

There are also several healthy grains that are naturally gluten-free such as rice, oats, buckwheat (also called kasha or soba), millet, teff, amaranth, and corn.

If you are not sensitive to all glutinous grains go ahead and enjoy them in moderation. Keep in mind, though, that whole grains are healthier than refined and processed grains. A whole grain is intact and has not been processed.

Whole grains are a healthy and important part of our diet. Don’t fall into the misguided belief that all grains are bad for everyone. Unless you have a medical condition that requires avoiding all grains, a variety of whole grains is a necessary component of a healthy diet. If you eat a meal that includes whole grains, for example brown rice or millet, you will reap the benefits of many nutrients. B vitamins, vitamin E, minerals (calcium, magnesium, potassium), fibre, trace minerals (chromium, iodine, iron, zinc, selenium), phytochemicals (lycopene, flavonoids, isoflavens), and essential fatty acids (EFAs) are present in whole grains.

If you truly must avoid gluten, be aware that it is often hidden in foods where you would not expect it. Some of these culprits include soup, soya sauce, bouillon cubes, candies, lunch meats, hot dogs, vegetarian ‘meats’, food additives and preservatives, malt vinegar, and modified food starch. Gluten is often found in self-basting turkeys, seasoned mixes, sauces, and many packaged and prepared foods. Gluten may even be found in medications and vitamin supplements. Always check labels and ingredient lists and remember that ingredients in packaged foods change frequently. To avoid all gluten you must be diligent about reading food ingredient labels.

Remember too that just because a product is labelled wheat-free does not necessarily mean it is gluten-free. Although it may not contain wheat it may well consist of barley, rye or some other glutinous grain or by-product.

If you have specific dietary restrictions, adapt to them with a spirit of adventure and a willingness to let go of old habits. It will take time and patience so don’t push yourself to make all the changes overnight. You will have to plan ahead for those times when there is nothing on the menu that fits in with your guidelines. And remember, when looking for a quick snack, gluten-free junk food is still junk food.

Marlene Deres is a Registered Nutritionist specializing in detecting food sensitivities and intolerances. She has been in practice in York Region for more than 20 years.You can reach her at (416) 721-3150 or vibrant_living@hotmail.com. www.vibrantlivingnutrition.com

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Feature / by Ankie Yip, MEd, BA Hons

Three Tips for Impacting Organizational Performance using Montessori Education StrategyItalian physician and researcher, Dr. Maria Montessori, was one of the first to revolutionize the realm of education when she developed a pedagogical method based on first-hand scientific knowledge to guide human development. The first Montessori children’s house was opened in Italy in 1907, and spreading internationally ever since. The method is one of the first to empower the individual, eliminate the traditional use of desks, and provide collaborative areas for constructive learning. Montessori is not only crucial for academic success but it is one of the keys to cultivating business innovation and an entrepreneurial mindset. Some of the most influential and revolutionary industry leaders are graduates of the Montessori method including Larry Page, Sergey Brin, Julia Child, Will Wright, Jimmy Wales, Jeff Bezos, and Taylor Swift, just to name a few.

Using Montessori strategy in corporate leadership is not unheard of although relatively new. In 2012, the Globe and Mail published an article, “Maria Montessori: Guru for a New Generation of Business Innovators,” which profiled a number of key leaders who were influenced by the method including Vancouver-based Founder and CEO of Payfirma Corp. “Everyone in the company, regardless of their position, was given opportunity to help build and design the user interface, and to improve the user experience,” a reference to the creative process

in designing their mobile payment app. “Professionals need to be able to guide their own learning and development based on their innate and instinctual needs – not those imposed by others who don’t know what moves them as individuals seeking purpose.”

In this article, I’ve shared three tips for impacting organizational performance using Montessori strategy, including some ideas that culminated later in my career while completing a Master’s degree and working at an independent, college preparatory school in the US market as a Canadian citizen. The experience of having taught American children made me realize how much potential and competitive talent we have in order to propel our economy forward, not only in the classroom but also as owners and leaders in the Canadian business landscape. Let’s take a look at some defining factors of an organizational setting:

Tip #1: The EnvironmentIn Montessori theory, the prepared environment is a strategically designed

space that cultivates exploration, autonomy and self-navigation so students’ skill sets

can flourish with appropriate guidance and tools. Mental preparation and didactic materials are central to a successful classroom-specific setting. Prepare your

staff for success so they can execute individual and group

goals effectively and collaboratively. Montessori settings are unique because rooms are laid out to maximize learning within

simultaneous subject areas. This past April, the Toronto Star published an article

announcing that the Royal Bank of Canada (RBC) is now experimenting with a

new workspace in their corporate real estate department, a dramatic infrastructural change that is meant to fuel innovation and interactivity, in addition to typical office structures. Doing so signifies a need for more balance between individual cubicle space and an “open-concept” design. Most importantly, do what you believe works best for your team. Set up a well-structured system with smooth work flow, and an environment that encourages discussion, curiosity and research. Your team will be grateful to have sufficient information to be productive, and proactive enough to make your business a success.

Tip #2: Role of the Leader Montessori teachers are “guides” rather than authoritative figures.

Similarly, a manager is not only one who assigns tasks, but leads groups effectively as a mentor or coach. Maintain a positive work environment, empower your team by delegating certain projects, and avoid micromanaging. This allows you to focus on bigger-picture goals as a leader who can build trust while moving your company forward. Marcus Erb of San Francisco-based Great Place to Work Institute once wrote in Entrepreneur magazine that, “the leaders of some of the best workplaces have turned the challenge on its head by building environments where people actually seek accountability and act as owners of the business, in turn eliminating the need for you to hover over them.” Try taking on a “mentor” mentality the next time you design your staff meetings, or lead small to large-scale projects.

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Tip #3: Human CapitalIt is truly important to cultivate excellence in others. Montessori

students are integral to the classroom in the same way human capital is invaluable to employers, organizations and the economy. Montessori classrooms are developmentally appropriate, controlled settings that are strategically designed to challenge and maximize human potential. Invest in people and talent acquisition. Create training opportunities, career development platforms, and make learning programs an essential part of your company culture. This will help raise morale while enhancing cross-functional performance amongst departments. Also, team-building techniques can help eliminate the destructive barriers of silo thinking and allow for collaboration. Implementing these values will make your company a great one to work for. British economist Alfred Marshall said, “The most valuable of all capital is that invested in human beings.” He was the author of Principles of Economics published in 1890.

When it comes to our society’s youngest learners, their future is shaped by the world we leave behind. How can we continue to cultivate healthy learning environments that support autonomy and freedom within limits? How can we, as leaders and business professionals, put creativity, innovation, flexibility and economical thinking at the top of our agendas? It starts with taking a closer look at the core factors of organizational performance: the environment, the role of the leader, and human capital. Perhaps integrating Montessori education strategies can help too.

Ankie Yip (MEd, BA Hons, MACTE/AMS) is the Founder and President of Courtrose Education Studios. She is a communications and education management professional, RCM-certified elementary piano pedagogue, and Montessori-certified Master’s graduate (USA). For more information about her educational company, she can be contacted by email at CourtroseEducation@gmail.com. Visit her website at www.CourtroseEducation.com.

collapse without them. A number of them are control freaks that should never have been put into managerial positions, but they have their ways of getting there. They don’t really need staff – what they really crave is an entourage. Their egos drive them to be involved in everything, with morale and employee development as collateral damage.

Let’s say you run a company. Hiring people, paying them to work for you and then doing all the work yourself is counterproductive. Deploying resources this way can lead to massive inefficiencies – you end up doing work you weren’t hired for, while your reports end up getting paid for work they didn’t do. This is probably not something you would proudly explain to the chair of the board. The board isn’t paying you $300,000 a year to choose the cheese for the shareholders’ meeting.

Part of the reverse delegation problem is many people are addicted to excitement – the excitement of telling the world they’re in such demand that their life is out of control. Ask anyone how things are going, and I’ll bet their answer contains words like nuts, crazy, crazy-busy, insane, trying to catch up, exhausted, swamped, hectic, super-hectic and rollercoaster. Heaven forbid they admit that they’re not busy. At best, they would label themselves as lazy or disengaged. At worst, it would be perceived as an act of disloyalty to the hyper-society we live in and they wouldn’t be invited to the next neighbourhood barbecue.

SolutionsTwo approaches may work: self-help and HR-help. Self-help entails acknowledging the issue, developing the self-discipline to delegate and then sticking to that decision. HR-help is needed when people don’t

acknowledge the issue, so it has to come in the form of performance management and actionable feedback.

First, if you delegate a task and the employee tries to give it back with all kinds of excuses, resist the temptation to take it back. Even if you are frustrated, make a point of asking the employee to come to you with solutions for the issues he ran into, and then you can decide between alternatives... Just don’t take it back and do the work! You’ll be sending a crucial message to the employee and the organization at large.

Second, once you’ve delegated a task, don’t interfere. Make people responsible for the assignment and encourage them to deal with obstacles and deliver results. You can let them fall on their face a couple of times and hand them the first aid kit, but stay away from operational stuff – it’s simply not your job. Assume that you have competent staff and give them the opportunity to prove it. Or to prove you wrong.

Since relying on people’s self-discipline and ability for introspection may be dicey, you can achieve accountability by making delegation part of each manager’s performance review. Take my word for it – people start paying attention when things are being measured and their behaviour will change if there is a consequence.

When a manager has three consecutive annual reviews on which a lack of delegation skills is highlighted, would you give that manager additional responsibilities? Documenting the issue and providing meaningful feedback is crucial if you wish to address it. This is where HR has a key role and the organization as a whole can benefit.

About the author: Evert Akkerman is an HR Professional based out of Newmarket, Ontario and founder of XNL HR. Evert has worked extensively in the private and non-profit sectors. In September 2015, he won the first-ever Randstad Canada Professionals Talent Award for Innovation in HR. Evert can be reached at info@xnlhr.com and 289-338-4001.

Note: this article was published in the Canadian HR Reporter, April 20, 2015.

The temptation continued from pg 9

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Top Business Books at the Aurora Public Library Reviewed by Tim J. Neale and Reccia Mandelcorn

Give and Take: A Revolutionary Approach to SuccessBy Adam Grant

In his new bestseller, Give and Take, Adam Grant challenges long-held assumptions that you need to be cutthroat in business to get ahead. Focusing on meaningful work, prosocial giving, and the influences of motivation, initiative and leadership, Grant suggests that in professional interactions, people act as “takers”, “givers”, or “matchers” and that this has a significant impact on work effectiveness and success.

Takers are people who expect to get more than they give and place self-interest over others to ensure they receive recognition for their efforts. Givers are at the other extreme, preferring to consider the needs of others in the workplace and who promote their colleagues’ achievements and successes. Matchers tend to try to balance the scales between taking and giving. Matchers are more common than Takers or Givers and are willing to support others, but they do expect reciprocity.

Traditional workplace logic holds that in a competitive environment, Takers are the group most likely to achieve success because of their drive and ambition. But as Grant argues, in today’s collaborative work environment, the greatest untapped source of motivation is a sense of service to others. Focusing on the contribution of our work to other people’s lives has the potential to make us more productive than being self-serving and is actually a more likely predictor of success.

Grant’s approach to success is that you do not need to be ruthless or self-serving in business to succeed; rather that teamwork, negotiation and leadership are the factors that drive business success. To that end, the takeaway message found in Give and Take is nothing but inspirational.

Adam Grant has been recognized as Wharton’s top-rated teacher and was granted tenure while still in his twenties. Give and Take has been translated into 27 languages and has been named one of the best books of 2013 by Amazon, Financial Times, and The Wall Street Journal.

Tim J. Neale is the Business Librarian and Reccia Mandelcorn is the Manager of Community Collaboration at Aurora Public Library.

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Top Business Books at the Aurora Public Library Reviewed by Tim J. Neale and Reccia Mandelcorn Congratulations Diane and Robin!

Town of Aurora Community Recognition Awards

The Aurora Chamber of Commerce wishes to congratulate Diane Buchanan, of The Auroran

and member of the Aurora Chamber of Commerce Home Show Committee for being named Town of Aurora’s Citizen of the Year! We are grateful for the incredible contribution Diane makes to the

Chamber and our community. Thank you for all you do Diane.

Robin Taylor Smith of promotionalmarketing.ca/The Partnership Network Inc. was honoured with a Volunteer Service Award at the May Community

Recognitions Awards for 10 years of continuous service to the Aurora community. Robin has been Chair of the Aurora Chamber of Commerce Home

Show Committee for many years. Our sincere congratulations to Robin.

Thank you for your dedication.

Advertising Opportunities

The Aurora Chamber offers many cost-effective opportunities for

members to promote their business, products, or services.

Contact us for more information. info@aurorachamber.on.ca

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newMEMBERSWe’re Pleased to Welcome Aurora Chamber of Commerce’s Newest Members

105.9 The RegionDebra McLaughlin, Owner & General Manager2/3-1160 Tapscott RoadToronto, ON M1X 1E9416-292-2367debra@1059theregion.com1059theregion.com

York Region has a radio station that they can call their own. 105.9 The Region provides York Region residents with local news, weather and precision traffic reports.  105.9 The Region plays the best of the current music charts and introduces you to the people who are making a difference in our community.

1334397 Ontario Limited operating as Mammoth ErectionDavid Hall, OwnerAurora, ON 905-841-9394admin@mammotherection.commammotherection.com

Aurora Borealis OrthodonticsDr. David Hirsch, Orthodontist15185 Yonge StreetAurora, ON L4G 1L8905-726-2688orthoflash@yahoo.comauroraborealisorthodontics.com

Our Orthodontic office is dedicated to providing the finest quality orthodontic care in a friendly, professional, and space-age setting. We offer patient-focused treatment plans that are customized to the patient’s specific needs and goals. Each member of our highly trained team of orthodontic professionals is dedicated to providing our patients with a smile that will stand the test of time. This will be our first Movie Themed Office, showcasing a vast array of Screen used props from all of the Star Trek series and Motion Pictures. This setting, a world first, will provide a truly unique experience for our patients in a ‘one of a kind setting’.

Aurora Embroidery Inc.Ray Fan1-125 Don Hillock DriveAurora, ON L4G 0H8905-503-5800auroraembroidery@rogers.comauroraembroidery.ca

Aurora Gateway Dental CareDr. Benjamin Ghotbi, DDS, FICOI676 Wellington Street EastAurora, ON L4G 0K3905-503-2273info@auroragatewaydental.comauroragatewaydental.com

We believe in the importance of providing excellent dental care in a relaxed, comfortable environment

-- and our patients agree! Whether you’re looking for teeth whitening, restorative work, a solution for missing teeth, or a smile transformation, we’ll work with you to address any concerns and design a treatment plan that meets your individual needs. Your oral hygiene actually plays a big role in your overall health, which is why it’s essential to develop good oral care habits. Ask us about how you can achieve optimal dental and physical health, and we’ll be happy to explain it further. Our patients mean everything to us, and we’re committed to providing professional, comprehensive dental care for every member of your family. If you’re looking for a dentist in Aurora, we hope to hear from you soon!

Aurora OrthodonticsDr. Ali Shojaei, Orthodontist100-372 Hollandview TrailAurora, ON L4G 0A5905-727-8783dralis@brace-your-smile.combrace-your-smile.com

Aurora Orthodontics; your orthodontic care specialists. Our state of the art clinic is located at 372 Hollandview Trail, Aurora.  It is our priority to provide high quality orthodontic care in a friendly, comfortable environment. We offer several options for invisible braces, flexible payment plans and complimentary consultations.

Aurora Outdoor Living Inc.Gary Prince, Owner70 Cosford StreetAurora, ON L4G 0J7905-727-0000aolinc2014@yahoo.caauroraoutdoorliving.ca

Aurora Shopping CentreKerry Marchment14800 Yonge StreetAurora, ON L4G 1N3416-256-4434aurorashoppingcentre@gmail.comaurorashoppingcentre.com

The Aurora Shopping Centre is truly a One Stop Shop hosting Fashion, Beauty, Electronics, Grocery, Dental and Specialty Stores. For over 50 years we have been a proud supporter of the local community and love hosting community events. We look forward to seeing you on Facebook, Twitter or Instagram and, of course, at our One Stop Shop! A & F Hair Elite, Aurora Dollar Store, Aurora Salon Secrets, Aurora’s Kitchen Accents, Bikesports Limited, Bulk Barn, Car Wash, Chris’s No Frills, CIBC, Creative Colours Fashions, Dr. Charles Weingarten, Empire Chef Chinese Cuisine, Family Shoe Repair, Fashion Rack, Gino’s Pizza, In2Sports, La Belle Paradise, Northern Karate School, Not Just Cards, Oakridge Outfitters, Omar’s Shoes, Regency Variety & Gifts, Sparkle Pharmacy, Staples Business Depot, The Beer Store, The Source.

BasketBaristaAlexandra Maria Morun, OwnerVaughan, ON 647-929-3284info@basketbarista.combasketbarista.com

BasketBarista provides unique, thoughtful gift baskets for babies, mommies and daddies. BasketBarista also partners with small businesses and local professionals to create outstanding customer appreciation gifts for all occasions! Visit www.BasketBarista.com and stay in touch on Facebook, Twitter & Instagram (@BasketBarista).

Carruthers Financial & AssociatesKeith Carruthers15054 Yonge StreetAurora, ON L4G 1M4905-713-6450info@carruthersfinancial.cacarruthersfinancial.ca

At Carruthers Financial & Associates, we don’t wear “suits and ties” or work with thousands of clients. We just work with great people. What we offer: Retirement Planning, Employee Benefits, Estate Planning, Life/Disability Insurance, RRSP/Pensions, Financial Planning. Life is short, surround yourself with great people and enjoy the journey.

Become a MemberVisit aurorachamber.on.ca for details

Business Women’s Network of York RegionElizabeth Johnston, President303-72 Main StreetMount Albert, ON L0G 1M0416-910-1058info@bwnyr.combwnyr.com

Our focus is on collaborating, connecting, idea exchanging, working together for mutual growth in our businesses. Meetings are held twice monthly at venues and businesses around York Region. We offer networking opportunities and make it easy for businesswomen to create contacts, share experiences, information, ideas, challenges and most importantly, successes.

Cellular ValleyRajesh SuriOwner6-265 Edward StreetAurora, ON L4G 3M7905-883-1632cellularvalley@outlook.comcellularvalley.com

Cellular Valley offers all kinds of cell phones, tablet/laptop repairs, accessories and factory unlocking. We also buy and sell electronics and IPTV TV boxes.

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newMEMBERSChalkboard Growth ChartsLee May Nikoletos, Owner2 Calmar CrescentAurora, ON L4G 7R8416-570-3735leemay.nikoletos@gmail.comfacebook.com/chalkboardgrowthcharts

I sell the highest quality chalkboard (Quebec manufacturer) that money can buy: features a baked porcelain surface that is also magnetic. Charming frames using reclaimed barn wood make unique décor and board can be personalized. I also sell growth chart fabric wall murals, all phthalate, lead and PVC free.

CuBE PlasticsKim CamilleriVP Finance200 Industrial Parkway NorthAurora, ON L4G 4C3905-750-2823kim@cubep.comcubeplastics.com

Drummer’s HangoutMurat Baslamisli, Owner1A/1B-15483 Yonge StreetAurora, ON L4G 1P3905-503-7300murat@drummershangout.cadrummershangout.caDrummer’s Hangout is a retail store for drums and percussion products from all over the world, from African djembes to Cuban guiros, drum kits, cymbals etc. There are also two lesson rooms where we will be teaching drums for every age and ability group. It will be great place for drummers and kids and their parents to hang out.

Ellis Studios Ltd. / Curb Signs Inc.Mike Poole, Senior Account Executive6-14845 Yonge Street, Suite 186Aurora, ON L4G 6H8416-798-7805mpoole@ellisstudios.cacurbsigns.ca

Ellis Studios Ltd. is a full-service commercial printer, specializing in large format digital and screen-printing, and retail merchandising displays. Our products include custom printed signs of all types, banners, tradeshow booths, interior displays, vinyl decals, and beyond - printed on a full range of materials. Our sister company, Curb Signs Inc., specializes in custom signage fabrication, maintenance, and installation. With locations in both Aurora and Newmarket, we are well suited to manage all of your print and signage needs.

Eric McCartney - Century 21 Heritage Group Ltd., BrokerageEric McCartney Real Estate Broker, ABR, AHWD, ASP, BPOR, CRS, e-PRO, green, RSPS, SFR, SRES, SRSAurora, ON905-727-0075eric@mccartney.memccartney.me

The relationship between a home Buyer or Seller and their REALTOR® is based on trust, shared goals, and understanding. Having more Realtor® designations and certifications then most Realtors® in North America, Eric strives to provide his clients with the finest professional service. Eric is an active volunteer and citizen advocate within our community and the associations he belongs to. He is also a contributing author to OREA.  * Independently Owned and Operated.  ®, Registered trade-mark of Century 21 Real Estate LLC, used under license. TM, Trade-mark of Century 21 Real Estate LLC, used under license

Fluffy PuppiesDoreen Jenkins, President2-15236 Yonge StreetAurora, ON L4G 4B5416-274-9674doreen@fluffypuppies.cafluffypuppies.ca

Fluffy Puppies is a FULL service Pet Boutique in the heart of Aurora. We offer: full service grooming and a retail store for dogs, cats and small animals. Specialty clothing is only available in Canada at Fluffy Puppies, We also have playcare for small dogs six days a week, dog training for all levels and abilities, free Wednesday evening walk nights at 7 PM and special events such as fashion shows.

Forest Hill Real EstateAndrew Tomassetti, Real Estate Sales Representative, Property Manager31 Haverhill TerraceAurora, ON L4G 7R7416-898-6392andrew.tomassetti@gmail.comandrewtomassetti.com

Get Fit With DaveIn-Home Personal TrainerDave Szymkowicz, Head TrainerAurora, ON647-221-9534info@getfitwithdave.cagetfitwithdave.ca

Intense Retail Design Inc.Vincent Iaboni, President286 Pinnacle TrailAurora, ON L4G 7G2905-727-8353vincent_iaboni@rogers.com

FundPage Inc.Mack Chen, Co-Founder and CEOAurora, ON647-984-3863mack.chen@fundpage.comfundpage.com

Sharing means caring. FundPage is a free, transparent online community for you to find and share information regarding financial products, services and advisors you trust. We provide unlimited free space for you to upload, search, convert, and share documents, post articles, events, blogs, and advertisements. All Free!

GEM Health Care ServicesKristina Bauer, Operations Manager303-30 Prospect StreetNewmarket, ON L3Y 3S9905-836-6999kristy.bauer@gemhealthcare.comgemhealthcare.com

Do you need help because a loved one has limited mobility due to injury, age or because they’ve just been released from the hospital? GEM provides caring, compassionate and consistent caregivers. Our 120 staff of PSWs, RPNs and RNs assist clients with personal care, meal preparation, housekeeping, medication administration and foot care. We answer the phones 24 hrs/day, 365 days/yr.

LA FitnessJordan SadowskiGeneral Manager15650 Bayview AvenueAurora, ON L4G 6J1289-648-3973marketing@fitnessintl.comlafitness.com

We have a wide range of amenities including state of the art equipment, group fitness classes, swimming pool and spa, personal training, kids club, babysitting, racquetball and basketball at most locations and a highly trained staff. We provide fun and effective workout options to family members of all ages and interests. We know that a healthy society depends on the wellbeing of all those who comprise it and emphasize giving our members the most for their dollars so the LA Fitness experience is accessible to more segments of the community.

Harmony FabricsValentina Shevchik, Owner5-158 Don Hillock DriveAurora, ON L4G 0G9416-834-9505valentina@harmonyfabrics.comharmonyfabrics.com

Harmony Fabrics is Canada’s innovative designer and manufacturer of custom-made high quality drapery, shades and curtains. Our showroom and workroom is located in the heart of the affluent community of Aurora and features the most exclusive window decor fabric and decorative accessories that will inspire you to create a truly unique and sophisticated look of your home.

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newMEMBERSMascon Construction System LimitedJohn Malone, PresidentQueensville, ON905-478-1010info@masconsystem.commasconsystem.com

Michele Denniston - Century 21 Heritage Group Ltd., BrokerageMichele Denniston, Broker11160 Yonge Street, Unit 3&7Richmond Hill, ON L4H 1S5905-883-8300denniston@sympatico.camicheledenniston.ca

Michele Denniston, Realtor, York Region and surrounding area. The Michele Denniston Team goes “Above and Beyond” to exceed the expectations of our clients by providing only the highest calibre of service. Our clients can feel secure in the knowledge that this experienced team of experts are working hard on their behalf.

Move Seniors LovinglyScott PhibbsPresident/Owner90 Crawford Rose DriveAurora, ON L4G 4R4416-254-0782scott.phibbs@moveseniorslovingly.commoveseniorslovingly.com

Move Seniors Lovingly is a senior move management company primarily dedicated to assisting seniors and their families in all aspects of the move transition process from their present home to a smaller home, condo or senior community. Please visit our website for all of the services we provide - www.moveseniorslovingly.com.

Pettinelli & Sons Produce Company Inc.Joseph Pettinelli, President350-1 First Canadian PlaceToronto, ON M5X 1C1877-727-4641joseph@pettinelli.capettinelli.ca

Red Line ProductionsJames Harkin, Customer Relations/Marketing56 Aurora Heights DriveAurora, ON L4G 2W7289-500-8222info@redlineproductions.caredlineproductions.ca

Skyview Family & Cosmetic DentistryNicole Ramjeawan, Office Manager200-372 Hollandview TrailAurora, ON L4G 0A5905-713-2222appts@skyviewdental.caskyviewdental.ca

Souls Fashions Outlet (Eximo Inc.)Ferdous Ahmed, Director2-619 Steven CourtNewmarket, ON L3Y 6Z2905-898-5005info@soulsfashions.casoulsfashions.ca

We are pleased to introduce ourselves. Souls by Eximco Inc. is a Canadian company serving customers in Canada. Our Head Office and store outlet at 2-619 Steven Court Unit, Newmarket will provide services to our valued customers. We value and truly care for our customers. We constantly strive to understand and address our customer’s needs and find them the best quality products from our supply chain.

St. Louis Bar and Grill AuroraMichelle Petricone, Local Store Marketing CoordinatorB7-444 Hollandview TrailAurora, ON L4G 7Z9905-841-4445444Hollandview@stlouiswings.comstlouiswings.com/restaurant/aurora/

Features wings, ribs, and more in a neighbourhood bar and grill setting. 100 per cent Canadian owned and operated.

Studio TwentyOne Inc.Matthew LuiAurora, ON416-844-4469info@studiotwentyone.castudiotwentyone.caAs a Microsoft certified partner, we have been delivering web-based solutions to organizations across North America for the past five years. Our team of experienced designers and developers provide services such as graphics design, website and web application development, hosting, and general maintenance and support.

The Lebovic Golf ClubLloyd Cherniak, Vice-PresidentP.O. Box 1240Stouffville, ON L4A 8A2905-727-7311lcherniak@lebovic.calebovicgolfclub.ca

TruBlue York RegionDan Joyce, OwnerAurora, ON416-882-6610djoyce@trubluehousecare.comtrublueyorkregion.ca

For our handyman and yard services we take pride in providing customer service that is comparable to none. We specialize in home repair, carpentry, light electrical & plumbing, drywall repair, smaller painting jobs, etc. If there is chore you need done–TruBlue York Region. We are bonded and insured. Call for free estimates.

UpCountryTodd ChilderhosePresidentBox 161, Station MainAurora, ON L4G 3H3416-289-6888info@upcountry.comupcountry.comEstablished in 1988, UpCountry has been a pillar within the Toronto design community for the last 27 years. We offer a large selection of exclusive lines such as Halo and many other Canadian designers and brands. You can count on UpCountry to offer the best quality and design within a mid-range, affordable price point.

Wellington Aurora DentalDr. Pasha Nasirzadeh, Dentist300 Wellington Street East #C1Aurora, ON L4G 1J5905-727-7043drpasha@wellingtonauroradental.comwellingtonauroradental.com

I am a dentist with a practice in Aurora, Ontario. I graduated with my DDS in 2006 from the U of T, and started Wellington Aurora Dental (WAD), a family practice focused on general and cosmetic dentistry. At WAD, I emphasize community involvement, holding barbecues and open house events throughout the year. This fall I’ll put my learning to good use, giving back to my alma mater as a clinical instructor in the Faculty of Dentistry at the U of T. I also sit on the board of directors for the Toronto Association of Cosmetic Dentistry, and am a founding member of the Richmond Hill Dental Study Club. My goals are to offer premium dental care through my practice and engage in my community to the best of my abilities.

Williams HR ConsultingJodi Zigelstein-Yip, DirectorHR Consulting Services100-11 Allstate ParkwayMarkham, ON L3R 9T8905-205-0422jzigelstein@williamshrconsulting.cawilliamshrconsulting.ca

At Williams HR Consulting Inc. (“WHRC”), we’re focused on providing customized and sustainable HR strategy, solutions and services to our client base. Our consulting practice is built on understanding your people-management challenges and equipping your organization with the tools, resources and knowledge to skillfully navigate those challenges. 

View the Aurora Chamber

Calendar of Eventsand register online at www.aurorachamber.on.ca/events

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memberANNOUNCEMENTSNew Member to Member Discounts

Carruthers Financial is offering Aurora Chamber members a free employee “Budgeting 101” Lunch ‘n’ Learn. Employees will be given ideas and tricks for budgeting, through an entertaining and interactive presentation at your place of business. Contact Jennifer at jennw@carruthersfinancial.ca for more details.

Cellular Valley Aurora Chamber members will receive $30.00 off Mega 268 PLUS IPTV box and up to 50 per cent off on laptop cases at Cellular Valley. They can be found at 265 Edward Street in Aurora.

Digital Marketing Experts – MGMC offers Chamber members a FREE one hour social media marketing strategy. Simply go on facebook.com/Digitalmarketingexperts and post on our wall “I want my free social media marketing strategy”.

Eric McCartney Real Estate Brokeris offering Aurora Chamber members a FREE comparative market analysis of their home. Eric can be reached at 905-727-0075

Studio TwentyOne Aurora Chamber members will receive a full fidelity design of their home page at no charge from Studio TwentyOne. Contact Matthew at 416-844-4469.

Grand Openings

The Aurora Chamber of Commerce wishes to congratulate Fluffy Puppies, Drummer’s Hangout and LA Fitness on their recent grand openings.

Announcements

Dr. Peter Lau from Makerwiz recently co-founded ‘York Region Makers’ with three other makers from the local community (Derrol Salmon, Ryan Dibisch and Bob Wickson). York Region Makers is a not-for-profit organization with a mission to establish startup-oriented makerspaces in York Region. The first two makerspaces will be coming soon to Newmarket and Vaughan. For more information, please visit www.yorkregionmakers.com. Stay tuned!

The Aurora Shopping Centre has a turn-key medical office available immediately, as well as print retail space facing Yonge Street. Prime location at Yonge Street and Murray Drive in Aurora. Plenty of parking and a variety of shops and services.Sterling Karamar Property Management53 The Links Road, Toronto, OntarioPhone 416-256-4434Toll free 1-866-779-4434

Anniversaries

Return to Health Chiropractic celebrated their first anniversary in July. They held an Open House to share this milestone with residents. Congratulations!

Svelte Studio Pilates and Fitness in Aurora celebrated their first anniversary in September. Congratulations!

King Richard’s English Pub celebrated its second anniversary in October. Congratulations!

Awards

At the recent Canada Post Expert Partners Program Conference, Prime Data received a Top Performer Award in recognition of the great results the Aurora company has achieved for its direct mail customers. A full press release is available at www.primedata.ca. Prime Data has been a member of the Aurora Chamber of Commerce for 21 years.

GEM Health Care Services was awarded the Newmarket Chamber of Commerce 2013 Newmarket Business Excellence Award: Professional Services Business of the Year.

chamberNEWSThe 2016 Buyers’ Guide will be arriving in members’ mailboxes this month. Use the guide often throughout the year to find local products and services. An electronic version of the guide is also available on the Chamber’s website at www.aurorachamber.on.ca/business-directory. Thank you for supporting the Aurora Chamber and the local business community.

membershipBENEFIT CHECK

Chambers of Commerce Group Insurance Plan

As a member of the Aurora Chamber of Commerce, you have access to

the unique not-for-profit Chambers of Commerce Group Insurance Plan

- group insurance for prescription drugs, health, dental, travel, life, disability and critical illness. The

Chambers Plan was originally established in 1970 and is currently endorsed by over 900 Chambers

of Commerce and Boards of Trade across Canada. Firms with one or

more employees can apply and enjoy the hallmark feature of this large pool

- stable rates.

To learn more about the Chambers Plan or to receive a quotation please

contact Rod Johnson of Johnson Financial Group Inc.

905-750-0032 x223 / rod@jfginc.com www.chamberplan.ca

Connect with the

Aurora Chamberon Social Media

Join the conversation and stay informed.

Twitter.com/AuroraChamberON

Facebook.com/AuroraChamberON

AuroraChamberON.blogspot.ca

Flickr.com/AuroraChamberON

Find us on Instagram: AuroraChamberON

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membersOUT & ABOUTChamber Business After FivePlease join us for this complimentary event, offering informal networking at a member’s place of business. Learn about their business and chat with other Chamber members. Refreshments are supplied by the host company so please register in advance.Members of Aurora Chamber of Commerce may host a Business After Five. Please contact Sandra Watson, Events Manager, for further details at 905-727-7262 ext. 23 or s.watson@aurorachamber.on.ca.

Chamber Golf ClassicThe Annual Chamber Golf Classic was held on Thursday, June 25, 2015 at Silver Lakes Golf & Conference Centre. Participants included business leaders, Chamber members and their guests. The focus of the day was all about having fun and making connections. It was a wet but enjoyable afternoon of golf, socializing and networking.

Fall BBQThe Fall BBQ kicked off a new season of networking events and educational opportunities at the Chamber. Everyone was welcome to enjoy a freshly prepared BBQ lunch from M & M Meat Shops while re-connecting with or meeting other Chamber members and their guests.

New Member OrientationNew Chamber Members are invited to a complimentary information session, providing an opportunity to learn more about the Aurora Chamber and how to maximize the value of their membership. New members can take advantage of this forum to network with other new members, special guests and Chamber staff.

View the Aurora Chamber Calendar of Events and register online at www.aurorachamber.on.ca/events

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Our Office Hours forToday’s LifestyleMonday - Friday 8am - 8pmSaturday’s 8am - 3pm

We are conveniently located in theAurora Medical Building372 Hollandview Trail Suite #200, Aurora, ON

905.713.2222 info@skyviewdental.ca

• General Family Dental Care

• Full Teeth Replacement Options

• Smile Lifts • Sedation Dentistry

• Wisdom Teeth Removal

• Breath Treatment • Invisalign

• Sleep Apnea Options

• TMJ & Neuromuscular Therapy

* TAKE HOME WHITENING KIT

WelcomingNew Patients withFREE TEETH WHITENING*

We provide the following dental services: