1what is ob student

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OrganisationalOrganisationalBehaviourBehaviour

Week 1Week 1-- WelcomeWelcomeWhat is Organisational Behaviour?What is Organisational Behaviour?


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Meet the team

Meet the team

Chris Elenor Alex Kristovics PhD


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What Is OB?What Is OB?

Organizational BehaviorOrganizational Behavior-- Interdisciplinary field dedicated to betterInterdisciplinary field dedicated to betterunderstanding and managing people at understanding and managing people at workwork


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Fu t u re OB Challenges and Opport u nitiesFu t u re OB Challenges and Opport u nitiesResponding to GlobalisationManaging Workforce DiversityImproving Quality and Productivity

Responding to labour shortageImproving Customer/Client ServiceImproving People SkillsCoping with Temporariness

Innovation and ChangeHelping Employees Balance Work/LifeConflictsImproving Ethical Behaviour


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M anagement and EmployeeM anagement and Employee

Implications?Implications?New forms of management?New forms of management?

New employee attitudes?New employee attitudes?Striking a balance between employee andStriking a balance between employee andemployer needs?employer needs?


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(Taken from Hill, L.A. (2007) . Becoming the boss.Harvard Business Review, January , 48-56 ).


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SEEK Survey, 2006SEEK Survey, 2006 8700 employed participants

MoneyRelated


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M oneyRelated


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SEEK Survey, 2006SEEK Survey, 2006 8700 employed participants

M oneyRelated


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Importance of Soft Skills Importance of Soft Skills Soft skills are essentially people skillsSoft skills are essentially people skills -- -- the nonthe non- -technical, intangible, personalitytechnical, intangible, personality- -specific skillsspecific skillsthat determine your strengths as a leader,that determine your strengths as a leader,listener, negotiator, and conflict mediator.listener, negotiator, and conflict mediator."Hard" skills, on the other hand, are more along"Hard" skills, on the other hand, are more alongthe lines of what might appear on your resumethe lines of what might appear on your resume - --- your education, experience and level of your education, experience and level of expertise.expertise.These days, the strength of yo u r "soft"These days, the strength of yo u r "soft"skills can make or break how s u ccessf u lskills can make or break how s u ccessf u lyo u are in the workplace.yo u are in the workplace.


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What is Human Relations?What is Human Relations?

Human relations is the skill or ability to work Human relations is the skill or ability to workeffectively through and with other people.effectively through and with other people.Human relations includes a desire to understandHuman relations includes a desire to understand

others, their needs and weaknesses, and theirothers, their needs and weaknesses, and theirtalents and abilities.talents and abilities. T he importance of humanT he importance of humanrelations in our personal and work lives cannot relations in our personal and work lives cannot be exaggerated. T he skills that are necessary forbe exaggerated. T he skills that are necessary forgood relations with others are the most good relations with others are the most important skills anyone can learn in life .important skills anyone can learn in life .

( Lamberton & Minor Evans, 2007)( Lamberton & Minor Evans, 2007)


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T he Age of Human and SocialT he Age of Human and Social

CapitalCapitalSocial capitalSocial capital

T he productive potential of strong, trusting,T he productive potential of strong, trusting,and cooperative relationshipsand cooperative relationships

H u man CapitalH u man CapitalT he productive potential of one s knowledgeT he productive potential of one s knowledgeand actionsand actions

A present or future employee with the right A present or future employee with the right combination of knowledge, skills, andcombination of knowledge, skills, andmotivation to excelmotivation to excel


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Dimensions of Human and Social CapitalDimensions of Human and Social Capital


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Organisational Behaviour is ..Organisational Behaviour is ..

A A field of studyfield of study that investigatesthat investigates

the impact that individuals, groups and structurethe impact that individuals, groups and structure

have onhave on

behaviour within organisationsbehaviour within organisations, ,

for the purpose of applying such knowledgefor the purpose of applying such knowledgetowardtoward improving an organisation s effectivenessimproving an organisation s effectiveness. .


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Basic OB M odelBasic OB M odel


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OB or Commonsense?OB or Commonsense?

We learn OB through 3 sourcesWe learn OB through 3 sources each informs theeach informs theotherother

1 .1 . TH EORYTH EORY -- describes a set of systematicdescribes a set of systematicinterrelated concepts of hypotheses that interrelated concepts of hypotheses that purports to explain and predict phenomenapurports to explain and predict phenomena

2 .2 . RESEARC HRESEARC H allows us to test the limits of allows us to test the limits of theories and how they may relate to different theories and how they may relate to different situationssituations

3 .3 . PRACTICEPRACTICE testing conceptstesting concepts


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T ypes of Research?T ypes of Research?

T here are principally 2 typesT here are principally 2 typesQu antitativeQu antitative Qu alitativeQu alitativeObjectiveObjective SubjectiveSubjectiveDeductiveDeductive InductiveInductiveGeneralisableGeneralisable Not generalisableNot generalisableNumbersNumbers WordsWords

Both are systematic in their approachBoth are systematic in their approach


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T ext BookT ext Book


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Hop eHop eyou enj oy you enj oy

the C ours ethe C ours e

It can be fun, practical, and offersIt can be fun, practical, and offersyou the opportunity for self you the opportunity for self- -

development development (giving you the(giving you the EDGE EDGE ))

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