1.steve bennett_news corporation

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    Synopsis: The Intelligence

    FutureBusiness Intelligence has consistently been a top

    concern for the majority of CIOs over the last 10 years.

    This is unlikely to change in coming years. We will lookat the underlying reasons for this and the key

    challenges they present to senior managers.

    The second part of the presentation offers practicalactions on how to best meet these challenges. Finally,

    current best practices are explained and used to predictan organisational structure to meet the intelligence

    future.

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    The Intelligence Future:Simple, Seamless, Social, and Strategic

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    Agenda

    Our Intelligence Future

    Simple Seamless Social Strategic

    Meeting the Challenge Organising For The Future

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    My World

    Background Company

    Activities

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    My Background

    Co-founder Business Intelligence GroupCORTEX - an online community of BI,

    PM, DWH, ETL and Analyticprofessionalswww.tbig.com.au/forums

    20 years building analytic capabilities Oz Analytics - a blog about analytics

    with a Pacific rim perspectiveanalytics.typepad.com

    http://www.tbig.com.au/forumshttp://www.tbig.com.au/forums
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    News Limited

    Publisher of 110 Newspapers

    40 Magazines 30 major online sites

    Media assets including cable TVnetworks, TV channels, productioncompanies, sports franchiseswww.newscorp.com

    http://www.tbig.com.au/forumshttp://www.tbig.com.au/forums
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    My Role National Information Manager Business owner of our information

    assets 4 major warehouses, 19 operational data

    stores

    30+ reporting and analysis suites Data governance Analytic insights

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    gns ou eeAnalytics1. You have to wait to make/change a

    report2. There are more than 100 requests

    pending

    3. Multiple numbers for the same thing

    4. The same words mean different things5. You can't get an instant understanding

    6. The commentary is larger than thereport

    7. The report is handcrafted8. It takes longer than 5 minutes to view

    9. You can't access the report

    10. You manually validate key numbers

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    Our IntelligenceFuture

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    Introduction Video

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    Si l K T d

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    Simple Key Trends Between now and 2020, the amount of digital

    information created and replicated in the world

    will grow to an almost inconceivable 35 trilliongigabytes as all major forms of mediaIDC iView, "The Digital Universe Decade Are You Ready?" May2010

    Global mobile data traffic will increase 26-foldbetween 2010 and 2015 ... Mobile networkconnection speeds will increase 10-fold by2015 ... Two-thirds of the worlds mobile datatraffic will be video by 2015.Cisco Visual Networking Index: Global Mobile Data Traffic ForecastUpdate, 20102015, February 2011

    Chinese-language content will dominate theinternet by 2014

    Gartner 2009

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    Things

    Di i l D i

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    Digital Dominates

    University of Southern California study,February 2011

    1996 2007

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    Intelligence Generating

    Apps Transactional Apps Content Rich Apps

    Composite Value AddApps

    Distributed Grid AwareApps

    Hosted Apps Semantic Apps

    Analytic Apps Mobile AppsEmbedded

    AppsSOA Apps

    Real Time Apps

    Complex Event Apps

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    Tug-of-war

    Data challenges:

    unstructured

    multimedia regulation/privacy

    IT skilled people real-time

    Trends that help:

    search

    taxonomies open standards

    storage technologies (analytic) software

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    Every app is an intelligenceapp

    Every vendor presentationand POC looks simple

    Your problems are rarelysimple

    But most people will only

    use your intelligence if it iseasy ...

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    Seamless

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    Social

    At News we are improving ourintelligence capability by leveraging

    social media, content management andcollaboration software

    Internally, this means creatingcommunities and delivering technologyto make them virtual but responsible fordata, information and insights.

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    Strategic

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    Meeting TheChallenge

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    Meeting The

    Challenge DQ champions in IT and BIDepartments. Domain experts from across the

    enterprise

    Data owners of every data item andmeasure empowered to make decisions:

    All business data and their definitions (including reference data) Enterprise performance measures and their calculation basis Solutions (business processes and IT)

    Monthly meetings to solve DQ issues

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    36Hes charged with expressing contempt for business intelligence.

    Have C-level support

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    Garbage In Garbage Out

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    Concentrate on value adding analysis

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    Concentrate on value adding analysis

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    Deliver Enterprise dashboards down to transactions

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    Deliver Enterprise dashboards down to transactions

    We just want a dashboard

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    Have a business driven (governed) analytic community

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    Have a business driven (governed) analytic community

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    Organising For The

    Future BI is today a specialist art We are now at a tipping point where

    business success comes fromintelligence based on our ability toprocess BIG data

    This ability develops when a broaderrange of people are skilled in a range ofBI skills

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    Executives - Business people who consume highly

    structured reports or dashboards

    Analytic Experts - Business experts in structured analytictechniques and related toolsets

    Power Report Users - Business people who consumereports or dashboards frequently and who are highlyskilled in the specific BI tool used

    Average, Regular Users - Business people whoconsume reports or dashboards frequently (typically eachweek)

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    Casual Users - Business people who consume reports ordashboards infrequently (typically less than weekly)

    Data Entry People - Business people working in CallCentres, etc. that use transactional applications to createand modify data

    BI Application Developers - Experts in PresentationLayer toolsets that support data access and report writing.Examples include Business Object Universes andFrameworks in Cognos

    Data Integration Developers - Experts in ETL and dataquality toolsets and methods. Examples includeDataStage, Informatica, SAS and SQL

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    CEO/CFO/COO

    DataCommunities

    AnalyticCommunities

    Centreof Excellence

    Access Monitor and Analyse Discover and Explore Quality Classify Data Metadata Management Data Profiling

    IM Strategy BI Tool Evaluation and

    Selection Content Management Collaboration and Change Implementation and Training

    Business Organisation

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    CIO

    EnterpriseArchitects

    ApplicationDevelopment

    Infrastructure

    Information Architecture Application Interfaces Data Warehouse Design Governance

    IM Application Development Data Profiling Project Management

    Database Administration Operations Management

    IT Organisation

    Intelligence Organisation

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    Intelligence OrganisationChart

    = People (Role)

    = Function / Task

    = Matrix Reporting Line

    = Close Alignment of Function

    = Direct Reporting Line

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    Your commitmentof people can

    grow as andwhen you decideto invest in

    intelligence.Here is atemplate for small,medium and

    large teams.

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    And here

    are therolesneeded foreffective

    small,mediumand largeteams.

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    Further Reading

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    Business Intelligence CORTEXA new online Australian community of DQ, DWH, ETL, BI, PM and Analytic professionals

    Forums Research Jobs Local BI News & Events

    www.tbig.com.au/forums

    [email protected] +61 413 666 724

    http://www.tbig.com.au/forumsmailto:[email protected]:[email protected]://www.tbig.com.au/forums