18603832 sustainable supply chain aug 09
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Supply Chain: The critical enabler for meeting
corporate sustainability objectives
International Congress on Sustainability Science and EngineeringAugust 11th, 2009
For Questions Contact:
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Objectives
Why is sustainability important?
Sustainability is a global challenge
Not just about green
Opportunities and risk
Whats the role of Supply Chain in meeting Corporate Sustainability Goals?
Critical enabler
An approach and tool to develop a Supply Chain Sustainability Strategy
Business case driven Build on gaps and prioritization
Integrated approach
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One planet
Today
Five planets
Future, 20xx
Today we are faced with a fundamental challenge improving thestandard of living for billions of people, with limited resources
20%
80%
Resources
20%
80%
# People
7 bn.100
(indexed)
98%
Resources# People
7 bn. + X 500
Developing countriesstrive to increasestandard of living
Current systemsreach their limits inour lifetime
Sharply rising pricesindicate fiercecompetition of
resources
Strains on businessoperating models
90%
10%
Source: A.T. Kearney, External Research
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TechnologyDemographics
In a fast changing global environment the winners will be thosecompanies to manage to a triple bottom line
EconomicDevelopment
+
SocialWellbeing
+
EnvironmentalProtection
Sustainability=
Globalization Consumption Patterns
Government Regulations
Change of labor laws Increase of green
policies Ex: Carbon Tax; San
Francisco bans plasticbags
Green consumers Social awareness Ex: European demand
for Fair Trade productsgrowing over 40% peryear
New markets Labor migration Ex: 500 MM new
consumers out of povertyfrom 2000 to 2015, mainlyin emerging economies
Multi-countryestablishment of a firmsvalue chain
Ex: Growing quality andsafety concerns from LowCost countries
Renewable energy Ex: Solar, Wind and
other types of energyare becomingincreasingly availablebut not yet cost effective
Drivers of Change Drivers of Change
Triple-Bottom-Line
Source: Brundtland Commission definition of sustainability
The GoalLong-term competitive advantage from aligningeconomic, social and environmental goals
Natural Resources & Climate
Change Global warming Increased demand for oil
and natural gas Ex: Pricing in of CO2
cost in energy prices
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Sustainability fundamentally represents both risks and opportunities
Sustainability can be a
Revenue
Costs
Risk Opportunity
Source: A.T. Kearney, External Research
New Products(e.g., Specialty Chemicals, CellulosicEthanol)
New Markets(e.g., Renewable energy)
Price Premium(e.g., green, Carbon neutral,renewable)
Carbon Tax
Exploding Commodity Costs
Sustainability Administration Localization of Supply Chains
True pricing of resources (e.g.water)
Product competitiveness reduced(e.g. biodegradability, lower cost ofownership)
Lost potential (e.g. biodiversity loss)
Safety Disaster(e.g., toys, toothpaste)
Lost business(e.g., unable to quantify lifecycleGHG emissions)
"Revenue Threat"
"Cost Peril"
"Growth Platform"
"Efficiency Booster"
Energy/Water Efficiency(e.g., closed loop systems)
Product Specification Optimization(e.g., design, material usage, yield)
Value Chain Optimization(e.g., manufacturing/network design,service levels)
"Revenue Threat" "Growth Platform"
"Cost Peril" "Efficiency Booster"
Particularly when adopting a Life Cycle view, Supply Chains become critical in addressing risks and capitalizing on
opportunities
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Corporate Sustainability Strategy in Place?
Source: EIU and A.T. Kearney Study Doing good Business and Sustainability Challenge 2008, A.T. Kearney analysis
10.0%
33.3%
3.3%
53.3%
Dont know
No, and we have no immediateplans to develop one
No, but we aredeveloping one
Yes, we have a strategy in place
Many companies have recognized Sustainability as a paradigm shiftand have developed Corporate Sustainability Strategies
Stand alone Corporate Sustainability Strategy or extended Corporate Social Responsibility
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As evidenced by the nature of priority objectives, supply chains are acritical enabler
Supply Chain Enabled Objectives
Improving the environmental footprint of existing products/services(e.g., use of recycled materials, reducing packaging and waste
Developing new products that help reduce or prevent
social or environmental problemsCommunicating your organizations performance on
sustainability to investors and stakeholders
Improving energy efficiency across global operations
Working with governments to promote sustainabledevelopment in the countries you operate in
Improving the local environment around operating facilities
Acting to enhance the impact of the organization on thecommunities around operations
Reducing greenhouse gas emissionsand/or waste/pollutants
Implementing stronger controls over supplierson human rights standards
Implementing stronger controls over supplierson environmental standards
Leading to High Priority Objectives Next 5 Years
Source: EIU and A.T. Kearney Study Doing good Business and Sustainability Challenge 2008, A.T. Kearney analysis
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However, many lack a robust supply chain sustainability strategy andthe processes to be able to deliver on sustainability commitments
Have inPlace
Dont Have in
Place
Organizational Procedures(% of Respondents)
8%
22%
25%
30%
20%
92%
78%
75%
70%
80%
Public Awards /Recognition for Staff
Sustainability Training
Sustainability CriteriaIntegrated into E-sourcing
Tools
Written Guidelines andPolicies
Supply ManagementSustainability Strategy
Source: A.T. Kearney Sustainability and Supply Management Survey
Track
Metric
Do not Track
Metric
15%
18%
25%
28%
40%
43%
43%
50%
85%
82%
75%
72%
60%
57%
57%
50%
0% 25% 50% 75% 100%
Energy Usage
GHG Emissions
Use of Sustainable Sources
Supplier Wages
Impact of Material Waste
Material Toxicity
Usage of Recycled Materials
Supplier Labor Practices
Less Traditional Metrics
Usage of Supplier Sustainability Metrics(% of Companies)
Many firms lack a comprehensive and robust way to track their own and suppliers sustainability
performance
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In order to meet future goals, supply chains will have to collaboratewith non-traditional partners to resolve sustainability issues
Consu
mer
Consu
mer
Corporate Functions (HR, IT, Legal ...)
MarketingProductDesign
& R&D
Procure-ment
InboundLogistics
Manu-facturing
OutboundLogistics
CustomerService
Operations
Com-mercial
&
Sales
Planning
= Traditional Supply Chain ParticipantsSupply Chain Functional Participants
Post-Consumer
Operations
Impact of SupplyChain Decisions
on Brand Image
Child Labor
Fair Trade
Community QOL
Bio-Diversity
Resource Abuse
Nth Tier Supplier
Carbon Footprint
Energy Usage
Toxic Materials
ManufacturingEfficiency
Energy
Toxic Waste
Fair Labor
Carbon Footprint
SF utilization
ManufacturingWaste (OAE)
Community QOL
Energy Usage
CO2 Emissions
Toxic Waste
MaterialRecycling
Extended Participants for Sustainable Supply Chain Designs
S
ustainabilityIssues
Energy Usage
CO2 Emissions
TransactionEfficiency
Paper Usage
Travel relatedCO2 Emissions
Illustration of IssuesLinked Along Value Chain
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Results
KeyAct
ivities
Achieving real progress requires a strategy, we use a three stepprocess to integrate sustainability into the supply chain strategy
Assess supply chain functions againstsustainability best practices
Procurement
Production & distribution
Sales & support services
Recycling and product re-use Competitor analysis
Identify and prioritize challenges andopportunities based on assessmentresults
Understand future forces impacting thecompany (e.g., geo-political,environment, etc.)
Understand supplychain sustainability
issues and gaps
Develop business caseand action plans
Understand revenue impact (growth,threats)
Conduct sustainability accounting andquantify cost risks
Determine cost efficiency opportunities
Model and quantify company valuechallenge
List levers and measures
Develop actions to close gaps toidentified challenges
Update/develop supplychain sustainability
strategy
Translation of findings for sustainabilitygap and profit-potential of sustainabilitymeasures into sustainability strategy
Alignment with overall businessstrategy
Definition of targets and financial,environmental, social metrics
Governance/organizational implications
Implementation plan
1 2 3
Sustainability gaps Company value potential of
sustainability measures
Supply chain sustainability
strategy
4
4
3
2
2
1
3
2
4
2
4 3 1 3 4
4 2 1 2 2
4 3 1 2 2
Source: A.T. Kearney
Todays Workshop Focus
In the following pages I will illustrate a tool to accomplish to support you in doing Step 1
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We developed a methodology to assist our clients to assess theirsustainability practices in the supply chain
Stages of excellence insustainability management
Illustrative
Summary of results in avalue chain sustainability map
Differentiated assessment of excellence ofcompanies along the value chain dimensionsfrom sales to procurement and allsustainability dimensions economic, social,environmental
Four Stages of Excellence in sustainabilitymanagement
Focus on a companys development pathplus exemplary function with differentiationand growth through sustainability
Set exampleSet exampleGet involvedGet involved Get activeGet active Act as modelAct as model
Standard Engagement Outstanding
Development towards growth and differentiation with sustainability
Sustainabilityon usual terms
Sustainability isproactively targeted
Sustainability asa differentiator
versus competitionand to achieve the
targeted growth
Stages of Excellence model to assess sustainability
1
2
4
Sustainability asparticular company
target in all businessunits
3
Focus
Optimize
Differentiate
Encourage
Accept
Assessment methodology overview
Source: A.T. Kearney
Triple bottom line1)
- minimum -
= Act as model>64--85% = S et ex amp le > 85-100%= Get active>39 -64%= Get involved25-39%
SustainabilityDimension
Value Chain Dimension
Sustainability
Integration
75 %
66 %
66 % 58 %
25 %
82 % 50 % 95 %
66 % 41 % 58 %
81 % 43 % 25 %
ProcurementProduction &Distribution
Sales &SupportServices
41 %
Economic
Social
Environmental
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Stages of Excellence AssessmentSupply Chain Sustainability
Dimension/
Criteria
Level 1
Get involved
Level 2
Get active
Level 3
Set example
Level 4
Act as model
Evaluation [1 to 4]
& Rationale
Objectives Strategic sourcingprimarily focused oneconomic targets
Environmental and socialtargets not explicitsourcing focus
Preliminary ideas tointegrate sustainabilitytargets in sourcing
Different sustainabilitytargets at individuallocations
Compliance with regulatorystandards at each location
Single sourcing strategiesexceed externalsustainability standards
Low sourcing volume thatcomplies with allsustainability criteria
Internally optimizedsourcing methodologieswhich take into accountsustainability criteria
Sustainable spend andsupplier portfolio
Suppliers comply with socialand environmentalstandards developed by thecompany which exceedregulatory requirements
World-wide leadingsustainability program forsourcing, locally and centrallyimplemented
Awards for excellent suppliersustainability
Good balance of social,economic, ecologicalsourcing target achieved
Sourcing contributes tosustainable development at
supplier sites
Strategy Sourcing strategies stilllack integration of aconcrete sustainabilityconcept
A few sustainabilityinitiatives at individuallocations
Sourcing strategy isdocumented andformalized
Regionally differentsustainability strategies;standards established andinternally refined/ adjusted
Sustainability strategy insourcing includes holistic,internally oriented businesscase (costs, sales,reputation)
Global sourcing andsustainability strategy, localand regional alignmentfeasible
External differentiation in themarket via outstandingsourcing practices
Sustainability strategy ofsourcing includes risk,compliance management andinnovation
Governance& Execution
Preliminary ideas andsuggestions forsustainability sourcingtopics
Initial suggestions for theimplementation ofsustainability sourcingtopics
No reporting ofprocurementperformance with respectto sustainability
Local sourcing initiativeson-site to improvesustainability
Local general sustainabilitystandards in sourcing arecomplied with at respectivelocations
Some standards regardingsustainability defined butnot regularly updated ortransparent to employees
Strategic partnership onsustainability with suppliers,leading to higher customersatisfaction
Procuring a significantvolume of sustainableproducts, incl. certificationof suppliers together withstable/improved costs
Systematic reporting ofsustainability metrics ofprocurement internally
Centrally coordinatedimplementation with top-downbenchmarking based onglobal, standardprocesses/structures and de-central sustainabilityimplementation
Open cooperation withpartners in implementation
Public and consistentreporting of sustainability ofprocurement used todifferentiate in market
SustainabilityIntegration
Procure-ment
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Dimension /Criteria
Level 1Get involved
Level 2Get active
Level 3Set example
Level 4Act as model
Evaluation [1 to 4]& Rationale
Economicsuccess
Focus on minimizinglanded cost
Supplier portfoliooptimized based on shortto mid-term economicand quality criteria
Optimize landed costagainst flexibility ofsupply
Supplier portfoliooptimized based onstrategic partnershipsand collaboration
Minimize total cost ofownership across life-cycle (incl. return,recycling, waste disposal)
Strategic partnerships withsuppliers to increaseresources efficiency andlower costs
Successfully differentiateand generate extramargin by marketingsustainableprocurement footprint
Strategic partnershipswith suppliers onsustainability increasecustomer value
Contributionto EconomicDevelopment
No consideration ofcommunity andeconomic developmenteffects in procurementdecisions
Some awareness ofimpact of procurementdecision on localcommunities
Impact of procurementdecision on localcommunities activelytaken into account forpurchase decision
Systematic support ofsuppliers that reducepoverty, hunger in localcommunities (e.g. fairtrade)
Code ofConduct &
Compliance
Code of conduct forprocurement accordingto local legislation
No internal audits oncompliance ofprocurement to anti-corruption governance
No objection againstquestionable localbusiness practices
Existence of businessethics policy and internalmonitoring forprocurement & trade
Rules on anti-corruptionand business ethics inprocurement and trade
Regular audits to enforceanti-corruptiongovernance
"No tolerance" culture toanti-corruption,governance - severeconsequences enforced
Internal and externalenforcement of businessethics policy
Perceived as industryleaders in procurementconduct and example forpublic and youth
High standards asdifferentiator in themarketplace
Cooperation with sup-pliers against corruption(e.g. joint audits)
Public communication ofanti-corruption businesspractices
Stages of Excellence AssessmentSupply Chain SustainabilityEconomic
Procure-ment
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Dimension /
Criteria
Level 1
Get involved
Level 2
Get active
Level 3
Set example
Level 4
Act as model
Evaluation [1 to 4]
& Rationale
Health &Safety
No tracking of suppliershealth and safetymeasures
Tracking of suppliersEHS standards; de-selection in case of non-compliance with locallegal standards
Supplier de-selection incase of non-compliancewith highest internationalstandards
Joint supplier programs forleading HSE standards
EHS of supplier andproducts differentiating inthe marketplace
SocialStandards &Benefits
No transparency ofsuppliers employmentpractices (e.g. childlabor)
Tracking of suppliersemployment practices;de-selection in case ofnon-compliance withlocal standards
Supplier de-selection incase of non-compliancewith highest internationalstandards
Branding based on supportof social development insupplier countries
Education &Training
No tracking of supplierseducation & trainingpractices
Tracking of supplierseducation and trainingpractices
Supplier de-selection incase of non-compliancewith internationaleducation & trainingstandards
Supplier with leading edgeeducation & trainingcontributing to communitydevelopment as source forbranding
Diversity &Work-LifeBalance
No transparency ofsuppliers adherence todiversity standards
No transparency ofsuppliers adherence tolife balance principles
Tracking of suppliersadherence to diversitystandards; de-selectionin case of non-compliance with localstandards
Transparency on lifebalance practices andfamily friendliness ofsuppliers
Supplier de-selection incase of non-compliancewith highest internationalstandards
Supplier de-selection incase of unfavorablepractices for life balanceand family friendliness
Branding anddifferentiation based onsupport of diversityadherence of suppliers
Suppliers with leading lifebalance programs used fordifferentiation andpartnering
Society No transparency on
suppliers contribution tosociety
Tracking of supplierscontribution to societyand programs
Supplier de-selection incase of unfavorablepractices in society
Society contribution ofsuppliers as differentiator,used in branding
Stages of Excellence AssessmentSupply Chain SustainabilitySocial
Procure-ment
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Dimension /Criteria Level 1Get involved Level 2Get active Level 3Set example Level 4Act as model Evaluation [1 to 4]& Rationale
Climateprotection
No transparency ofcarbon footprint forpurchasedgoods/services
No collaboration withsuppliers on reductionof carbon footprint
Tracking of carbonfootprint in case of non-compliance with localstandards
Corporate CO2 emissioncontrolling and reductiontargets in procurement
Some projects to improvefootprint of combinedsupply chain; work withsuppliers to identify and
execute
Tracking of carbonfootprint in case of non-compliance with highestinternational standards
Minimization of purchasedgoods/services carbonfootprint
Information on carbonfootprint of combinedsupply chain regularlyshared between supplier
and company
Branding based on climate/environment goods/services
Supplier proximity (shortsupply chain) asdifferentiator
Common supply chainoptimized from carbonfootprint standpoint (e.g.load optimization)
Joint programs withsuppliers to reduce GHGand other emissions
Resourceprotection
No transparency ofraw material sourcesand renew ability
No transparency ofwaste managementfor purchasedgoods/services
Tracking of resource andwaste management andsupplier de-selection incase of non-compliancewith local standards
Tracking of raw materialorigin and supplier de-selection if non-compliancewith local legislation
Tracking of suppliersresource and wastemanagement; supplier de-selection, if non-compliance with highestinternational standards
Usage of recycledmaterials and materialfrom renewable sources
Minimized resource usageby supplier
Establishment ofrenewable raw materialsources with suppliers
Fully closed loop recyclemanagement
Joint resourcemanagement with supplierfor differentiation in
marketplace (focused oninnovation)
Naturalresourceprotection
No transparency ofcontaminated materialcontent for purchasedgoods/services
No tracking ofsuppliers toxicemission record
Tracking of carboncontaminated materialcontent and emissionstandards and supplier de-selection in case of non-compliance with localstandards
Tracking of contaminatedmaterial content de-selection in case of non-compliance with highestinter-national standards
Supplier leading edge interms of reduction of toxicemissions
Joint programs withsuppliers on environmentalprotection
Stages of Excellence AssessmentSupply Chain SustainabilityEnvironmental
Procure-ment
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Once all the scores have been compiled, a sustainability map is createdto help identify gaps and opportunities
Results of assessment(1) and possible implications
Most important results:
In social sustainability aspects, client acts as model in
many areas; in economic categories, it is setting anexample
In the area of environment, communication excelswhereas there is still need for action regardingstrategy definition as well as in single value chainstages
Implementation of sustainability in strategy is stillimperfect although operationally, sustainabilityinitiatives are being implemented
Implementation of sustainability in businessstrategy can improve by adding targets andstructure to operations
Explicit wording and implementation ofsustainability targets in strategies of thepurchase, production and distribution units arerequired
Improved communication of outstandingsocial results
Environmental aspects in core businessairport operations are of special publicinterest and could be strengthened
Legal requirements and competitive issueslimit ability to achieve high social andenvironmental scores in purchasing. Clientmust decide how far to use its role as example,e.g. by taking advantage of legal latitudes aswell as by influencing political processes, toachieve a better anchoring of sustainabilitycriteria in public procurement law
To improve the triple bottom line, thecompany must overcome its weak strategiccomponent
Full AssessmentExample
Note: (1) Sustainability map of full sustainability assessment, not just supply chainSource: A.T. Kearney
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Companies implementing best practices in supply managementexperience benefits in multiple fronts
RiskManagement
Ability to assess impact of future forces (e.g. climate change, regulation, geo-politicalinstability) prepares companies to manage risk over availability of commodities andservices in the future
Greater visibility over vendors sustainability practices allows companies to betteraddress consumers concerns regarding control over their supply chains (e.g. recenthealth and safety concerns arising from China-procured products)
Revenue
Suppliers can be a source of green innovation, helping differentiate products andservices (e.g. biodegradable packaging, etc.)
A green supply chain may influence consumers buying decisions (e.g. product basedcarbon footprint)
Cost Efficiency
Increased efficiency in use of resources (e.g. waste recycling, efficient use ofpackaging materials, efficient use of energy sources) results in a decrease in supplychain costs
Control over vendors green practices and implementation of joint processimprovement initiatives (particularly in the realm of energy use) leads to reductions inpurchasing spend
Illustrative
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Brief summary of key challenges and best practices for key supplychain areas
Area Key Challenges Best Practices
General
Integrating sustainability objectives into organization
Forgoing short-term benefits for long-term view of
sustainability
Consistently and accurately tracking supplier and
company adherence to sustainability
programs/initiatives
Sustainability is not used for house-keeping but is integrated into
the core business and value chain of the company
Customers and suppliers are actively targeted and integrated into
sustainability efforts
Sustainability is actively used to differentiate and grow in the
marketplace e.g., eco product strategy by high tech conglomerate
Procurement
Meeting cost targets despite consideration ofsustainability initiatives in supply base and internal
sustainability requirements Assessing local vs. remote sourcing due to cost and
environmental concerns (e.g., CO2)
Gathering the right data and KPIs to identify
opportunities
Strategically manage sustainability of all tier suppliers along thevalue chain: monitor, select, manage and audit supplier by
sustainability Analyze sustainability KPIs e.g., energy/CO2 to identify new
efficiency and cost saving potentials
Differentiate business through supplier sustainability (e.g., eco
textile business)
Production &Distribution
Managing balance between new innovative and more
efficient technology vs. maintaining competitive cost
position
Short supply chain decentralized approach vs.
centralized approach
Sustainability objectives for production & distribution, KPIs and
targets derived from overall sustainability strategy and broken
down on all functions/locations
Reduce environmental footprint & energy consumption, use
renewable energy, introduce carbon-neutral sites or transportation
lanes, (e.g., Volvo production site, solar-powered warehouses ) Specific focus on health & safety as well as social standards in
production sites particularly in emerging markets; dedicated
employee trainings (e.g., chemical client)
Sales andServiceSupport
Generating sales value from sustainability initiatives
Communicate sustainability topics to consumers
Developing cost-effective sustainable practices for
SG&A, including green/carbon neutral buildings, green
IT, etc.
Sustainability strategy broken down on SG&A components
Special sustainability service offerings for customers (e.g. eco-
efficiency analysis of products sold)
Trainings for all S&GA employees on sustainability
Sales reps actively use sustainability to differentiate in the
marketplace and with clients