18 december 2015 PUM Netherlands senior experts Entrepreneurs for entrepreneurs Akash Singh

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  • *AgendaWhy SMEs need supportAbout PUMscopeorganisationpositionclientssenior expertsexpertiseglobal impactour resultsFive casesIn short

  • *Position of SMEs

  • *SMEs are key for economic growthSMEs contribute to employment and GDP

    They are a main source of new productsThey generate tax revenuesThey supply larger corporations with services

  • *But SMEs lack a number of thingsManagement capacity because of their small size Financial resources to afford costly services finances, HR, legal, trainingKnow-howthey dont know what they dont know

  • *SMEs gap in know-how

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  • *PUM aims to fill the know-how gap

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  • *About PUMNetherlands based organisationadvising SMEs to grow their businesses in 70 developing countries and emerging marketsworking with senior expert volunteers who have gained 30 years professional experience giving advice on the work floor

  • *Our scopeserving more than 2,000 customers per year in 70 countries in 75 sectors of the economy

  • *Our organisationheadquartered in The Hague125 voluntary staff memberssector coordinators (matching)country coordinators (acquisition)42 permanent staff members250 local representatives 3,200 senior experts

  • *Our positioncomplementary to the market (for business consultancy)subsidised by the Dutch authoritiesmember of the European sector organisation CESESlinking pin with the Dutch business community (business links)

  • *Our clients80% SMEsincapable of paying commercial consultantsat least 2 years in business> 50% locally and privately owned

    20% SME supporting organisations (enabling environment)business organisationsvocational education, practical trainingenvironment, energy, water, infrastructure, etc.authorities: regulation & facilities regarding the private sector

  • *Our senior expertsover 30 years of professional experienceemployed, retired, or sold own businessentrepreneurs, specialists and/or managersindependent, without ulterior motiveswith a relevant network and a broad visioncapacity to improvise speaking at least one foreign language

  • *Our expertiseTotal # of projects (2010): 2099

  • *Our global impactTotal # of projects (2010): 2099

  • *Our resultsMore profitMore turnoverHigher efficiency

    Lower cost priceBetter market positionHRM issues solvedHappy customers!

  • *Five different cases

  • *Case 1, MoroccoThe clientHotel Club Val dAnfa140 rooms, 172 staffCasablanca, Morocco, Africa

    The questionHow can the business management of the hotel be modernised?

  • *Case 1, MoroccoThe expertTonnis van HeuvelenConsultant, general manager of various large hotels

    The answerBookings on the InternetAutomation of office functions (e.g. reception, accounts) Automation of the rooms (e.g. credit card locks)Monthly meetings between management and heads of departmentsExpand conferencing facilities

  • *Case 2, EgyptThe clientPort company Ship & CrewNew company, 100 employeesAlexandria, Egypt, Africa

    The questionHow can management be improved?

  • *Case 2, Egypt

    The expertSteef BronwasserFormer Director of Amsterdam Port Authority

    The answerDraw up job descriptionsSystem of job evaluationGreater structure in management meetings (checks, reports)Delegation of dutiesBusiness Links with the Netherlands

  • *Case 3, UkraineThe clientDairy firm MTKProcessing farm milk into various dairy productsLugansk, Ukraine, Europe

    The questionHow can the quality of the dairy products be improved?How can the plants production capacity be increased?

  • *Case 3, Ukraine

    The expertGert van JaarsveldProduction Manager at dairy firm Campina

    The answerImproved management of bacteria cultivationPurchase of 2nd-hand equipment through business linkImproved hygiene and working conditionsIntroduction of new packaging line

  • *Case 4, UgandaThe clientRose nursery, Ugarose Flowers6 hectares of land, various breeds of rosesKampala, Uganda, Africa

    The questionHow to reduce the numbers of diseased/dead roses during processing?

  • *Case 4, UgandaThe expert:Jaap van der DoesDirector / proprietor of a rose nursery

    The answerTraining in how to combat diseasesAdvice on feeding and spraying rosesExperiments in breeding roses in a copra mediumInstead of 20,000 euros in losses, monthly profits

  • *Case 5, BoliviaThe clientPara Ti chocolate factory Sucre, Bolivia, Latin America

    The questionHow can production be increased?Advice on product developmentAdvice on export opportunities

  • *Case 5, BoliviaThe expertGerard DominicusManager at Droste chocolate factory

    The answerPurchase second-hand equipmentIntroduction of VIP chocolatesRecycling of production wasteBusiness Link and training in the NetherlandsImprovement of management structure

  • *In short: the power of PUMFilling the know-how gap of SMEs in developing countries and emerging marketsSending out Dutch senior volunteers with a wealth of knowledge, experience, network connections and enthusiasm to SMEs in 70 countries worldwideoffering advice in almost every fieldthrough short, customized projects on the workfloorwith a direct impact on business performance

  • Details of ProgramMin 10 working daysMax 20 working daysInternational travel cost paidLocal cost such as accommodation, food and daily travel to be paid by businessTo identify the specific need of the businessDemonstrate commitment from owner

  • Is this value for money?This a two weeks missionIt will cost PUM approximately R 50,000 in expensesIt will cost R 160,000 for a private practice working for 14 days at R 2000 per hour Our Total package value is approximately R 210 000 The Beneficiary pays for accommodation and subsistence. 14 days x R500.00 (estimate) per day = R 7,000. 00

  • What are the requirements?SMMECompany to have 15-100 staff2 years in operationTurnover and Balance Sheet information to submit (2 year AFS)Locally owned

  • Manual application processMeet CriteriaComplete applicationExpert matched (in Netherlands)AcceptanceArrivalAssignment

  • Local Case StudiesFreys FoodsAfrican LinkBlack BalanceKikisMozimaxNuron RAPSSmith & WinfieldCubical solution

    Iqlaas FoodsSaddler BeltsRock Solid IndustriesRocket WorksAJ ProductsSA DemolishersSBS Tanks

  • Thank you for your attention!www.pum.nl

    ************Business organisations: Chambers of Commerce, sector organisations****************