Upload File

150 years of keeping the promise 1 nca burial and memorial basics timothy spain director, fnod...

  • Home
  • Documents
  • 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1
40
150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

Upload: ezra-flynn

Post on 25-Dec-2015

220 views

Category:

Documents


4 download

Report

Tags:

TRANSCRIPT

Page 1: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

1

NCA Burial and Memorial BasicsTimothy Spain

Director, FNOD Office

150 Years of Keeping the Promise

1

Page 2: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

Briefing Agenda History, Mission and Responsibilities

Leadership and Organizational Structure

Benefits

Achievements in FY2014

Workload Data

Commitment to Veterans Small Business

3-Pronged Strategy to Meet Future Needs (Extend, Build and Support)

Extend life of existing cemeteries

Build 18 new cemeteries

Support State and Tribal Cemeteries

Emerging Burials Study

NCA Innovations/Best Practices

NCA Key Initiatives

National Shrine Cemeteries

Awards, Special Events and Customer Service Excellence

2

Page 3: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

NCA History

First national cemeteries established in 1862

Prior, soldiers buried where they fell

“To care for him who shall have borne the battle, and for his widow and his orphan.”

(2nd Inaugural Address, March 4, 1865)Commander-in-Chief Lincoln

3

Page 4: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

NCA Mission

The National Cemetery Administration (NCA) honors Veterans and their families with final resting places in national shrines and lasting tributes that commemorate their service and sacrifice to our Nation.

NCA Vision

To be the model of excellence for burial and memorial benefits for our Nation’s Veterans and their families

4

Page 5: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

NCA Responsibilities

Provide burial space for Veterans and eligible family members

Maintain national cemeteries as national shrines

Administer the Federal grants program for construction of state and tribal Veterans cemeteries

Furnish headstones, markers and medallions for the graves of Veterans around the world

Administer the Presidential Memorial Certificate (PMC) Program

Administer the First Notice of Death (FNOD) program

5

Page 6: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

Partners in Managing Military

and Veterans Cemeteries

VA – 131

VA grant-funded cemeteries - 93

Army - 30

Interior - 14Gettysburg National Cemetery, PA

ABMC - 25

6

Page 7: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

NCA Organizational Chart

USMA

PDUSMA

DUS Field Programs

Director, Office of Field

Programs

Director, Memorial Programs Service

DUS Finance and

Planning/CFO

DUS Management

Executive Director,

Human Capital Management

Ron WaltersInterim Under Secretary for

Memorial Affairs

150 Years of Keeping the Promise

7

Page 8: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

St. Louis activities: National Training Center; National Cemetery Scheduling Office; First Notice of Death Office

Indianapolis activities: MSN IV; Cemetery Development and Improvement Service; HR Center

NCA Field Offices

8

Page 9: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

1,772 employees

About 87% of our employees work outside of DC

Over 74% of NCA employees are Vets highest of anyFederal agency

Includes 450+ returning Veterans from Iraq and Afghanistan

Veterans Serving Veterans

150 Years of Keeping the Promise

9

Page 10: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

Volunteer Support

Guardians of the Cemetery, Washington Crossing National Cemetery, Newtown, PA (above left); Vaca Valley Garden Club, Sacramento Valley National Cemetery, CA

(above)

Volunteers donated 422,890 hours of service to national cemeteries in FY14

Valued at $8.1 million

10

Page 11: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

Burial in a national cemetery: Gravesite Opening and closing of the grave Grave liner Perpetual care of the gravesite

Headstone, Markers or Niche Covers Presidential Memorial Certificate Bronze Medallion

U.S. Flag (VBA benefit)

Military Funeral Honors (DoD)

Veteran Burial Benefits

12

Page 12: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

Eligibility Criteria and Scheduling

Any member of the U.S. Armed Forces who dies on active duty

Any Veteran who was discharged under qualifying conditions (other than dishonorable)

National Guard members and Reservists with 20 years of qualifying service, who are entitled to retired pay

Spouses, minor children and certain parents

The National Cemetery Scheduling Office serves all national cemeteries, seven days a week, 362 days a year

Toll Free Number:1-800-535-1117

13

Page 13: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

Military Funeral Honors

Department of Defense (DoD) is responsible for providing military funeral honors

Veterans organizations may assist in the provision of military funeral honors

NCA cemetery staff may assist in coordinating military funeral honors

150 Years of Keeping the Promise

15

Page 14: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

Memorial Benefits

“In Memory of…” Upright Headstone

Niche Covers

Flat Marker

Bronze Medallion

PresidentialMemorialCertificate

Burial Flag

14

Page 15: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

Headstones and Markers

Application available on line at http://www.va.gov/vaforms/va/pdf/VA40-1330.pdf

FAX applications to 1-800-455-7143. MAIL applications to:

Memorial Programs Service (41A1)Department of Veterans Affairs5109 Russell Road Quantico, VA 22134-3903

Page 16: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

Presidential Memorial Certificate

Application available on line at http://www.va.gov/vaforms/va/pdf/VA40-0247.pdf

FAX applications to 1-800-455-7143. MAIL applications to:

Presidential Memorial Certificates (41A1C)National Cemetery Administration5109 Russell Road Quantico, VA 22134-3903

Page 17: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

President’s Budget Request FY15*

Line ItemAmount

Requested (in millions of dollars)

Operations and Maintenance $256.8

Major Construction 10.0

Minor Construction 60.0

Veterans Cemetery Grants Program 45.0

Total, Discretionary 371.8

Total, Compensation and Pension 120.8

150 Years of Keeping the Promise

16

Page 18: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

FY2014 Benefits Workload Data

Service CompletedInterments 125,188Headstones, Markers and Medallions Provided

365,582

Presidential Memorial Certificates Provided

618,570

18

Perpetual care provided for 4.2 mil Veterans, service members, Reservists and family members in 3.4 mil gravesites

Manage 8,812 acres

Page 19: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

2014 NCA Small Business Goal

NCA goal 84% FY14 achieved 85.01%

FY14 Veteran’s Owned 66%

150 Years of Keeping the Promise

19

Page 20: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

Three Pronged Strategy to meet future burial needs

1. Extend the service life of existing cemeteries

2. Develop new national cemeteriesa. Five (5) national

cemeteries plannedb. Five (5) Urban

cemeteries c. Eight (8) Rural

cemeteries

3. Support State and Tribal Cemetery Grant ProgramJefferson Barracks National Cemetery, MO

20

Page 21: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

National Cemetery and Urban Initiative

Omaha National Cemetery, NE

Tallahassee NationalCemetery, FL Cape Canaveral

National Cemetery, FL

Western NY area

Southern CO area

New York City area

Los Angeles area

Chicago area

San FranciscoArea-Alameda

New National Cemetery

Urban Initiative

Indianapolis area

21150 Years of Keeping the Promise

Page 22: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

Rural Initiative

MT

IDWY

UTNV

NCA is establishing National Veterans Burial Grounds in eight states.

In May 2014, VA dedicated the first of these rural cemeteries (Yellowstone National Cemetery) in Laurel, Montana (see inset picture).

ND

WIME

22

Page 23: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

State and Tribal Cemetery Grants Program VA provides 100% of

development costs

93 operational state and tribal cemeteries in 45 states, Guam and Saipan

Over $566 million in grants awarded since 1988

32,000 burials in FY2013

6 new state and tribal cemeteries projected to open between now and 2015

Administrative Building Sicangu Akicita Owicahe (Rosebud Sioux Tribe Veteran Cemetery)

White River, SD

Grant Award Presentation November 2012BG William C. Doyle Veterans

Memorial Cemetery, Wrightstown, N.J.,

23

Page 24: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

Tribal Cemeteries in Indian Country

• Tribal Government grants

- Law enacted December 2006 (PL 109-461 Sec.403)

Made tribal organizations eligible for cemetery establishment grants on tribal trust lands

-First grants awarded in 20115 awarded to-date

-Awarded annually, in same manner as states

-Opportunity to serve additional Veterans24

Page 25: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

• Submit pre-application through grants.gov by July 1st .

• Upon receipt VCGS will issue a viability letter to the applicant explaining next steps.

• Grant Opportunity can be searched using (CFDA) Number 64.203, www.federalgrants.com.

• To receive the highest consideration the pre-application must include Certification of State or Tribal Matching Funds and State or Tribal Legislation supporting the project.

Grants Process

Page 26: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

Tribal Cemeteries in Indian Country

• National cemeteries allow all eligible Veterans to be interred at national cemeteries

• States have the option to have a residency requirement as an additional eligibility requirement for their cemeteries -e.g., Must have lived in state for 2 years

• Tribal governments may add tribal requirements-e.g., Any Sioux Veteran may be interred

26

Page 27: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

Tribal Cemeteries in Indian Country

• Tribal Veterans cemeteries aim to honor tribal customs and traditions, such as:

– Use of tribal symbols

– Longer committal services

– Graveside burials

– Areas to tie-up horses

– Areas for traditional burials

27

Page 28: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

• George D. Eisenbach Jr, [email protected] (202) 632-7369

• Howard Orr, Project [email protected](202) 632-7203

• Tom Paquelet, Project [email protected](202) 632-7202

• LaQuisha Barnes, Program [email protected](202) 632-8001

Veterans Cemetery Grants Service Contact List

mailto:[email protected]
mailto:[email protected]
mailto:[email protected]
mailto:[email protected]
Page 29: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

2013 ACSI Survey on OutreachPrimary methods of learning of benefits:

family members or friends (58%) and funeral homes (36%) (similar to 2012)

150 Years of Keeping the Promise

27

Page 30: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

Mobile Command Outreach Vehicle (MCO)

Roles Emergency Preparedness Command & Control Outreach

150 Years of Keeping the Promise

28

Page 31: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

Independent Study on Emerging Burial Practices

Nationwide survey with Veterans

Burial options“Green burials”Study and survey presented to NCA senior

leadership-August 2014 NCA expects to use the study as a cornerstone

of its new Strategic Plan 2015-2021

150 Years of Keeping the Promise

29

Page 32: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

100

90

80

70

60

50

40

30

20

10

0FY01 FY04 FY07

Fiscal Year

FY12 FY17

Percentage of Vets Served*%

of

Vet

eran

s S

erve

d

*By an open national, state or tribal Veterans cemetery within 75 miles of home

32

Page 33: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

NCA Innovations

Raise and Realign projects Installation of Support Systems

Pre-placed cryptsSustainability Efforts

BEFORE AFTER

150 Years of Keeping the Promise

33

Page 34: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

Pending Regulations (1) Establish reimbursement of casket and urn

purchase for indigent, unclaimed Veterans (2) Expand definition of applicant for headstone and

marker applications

Continued gravesite accountability efforts GPS/GIS audit capability in FY15

Memorials Benefit Management System (MBMS) Improvements to BOSS/AMAS, FNOD, and PMC Integration with VA enterprise data Integration of GPS/GIS mapping Integration of mobile capabilities

NCA Key Initiatives

150 Years of Keeping the Promise

34

Page 35: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

National Shrine Cemeteries

Gold Awards Dallas-Ft. Worth Georgia Quincy (IL)

Green Awards

Danville (IL)

Fayetteville (AR)

Florida

Ft. Custer (MI)

Ft. McPherson (NE)

Dallas-Ft. Worth Ohio Western Reserve Black Hills (SD)

Dallas-Ft. Worth National Cemetery

150 Years of Keeping the Promise 33

Page 36: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

Cemetery Standards of Appearance/OAI Scorecard

Operational Standards and Measures Establishes outcome goals for key operational

processes such as interment operations, ground maintenance operations, and headstone and marker operations.

Organizational Assessment and Improvement Program (OAI) Continuous improvement practices based on

Malcolm Baldrige and VA Carey criteria for organizational excellence that incorporates Operational Standards and Measures

To ensure compliance, cemetery directors submit annual self-assessments that support the adequacy and effectiveness of internal controls.

Teams conduct site visits to national cemeteries on a rotating basis to validate performance reporting.

36

Page 37: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

2013 Survey of Satisfaction

Conducted annually since 2001

Mailed to next of kin and funeral directors

Ties to strategic plan goals for customer service and cemetery appearance; i.e., 100% satisfaction by 2015Columbarium, Indiantown

Gap National Cemetery, PA

37

Page 38: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

American CustomerSatisfaction Index (ACSI)

In 2013, NCA again achieved the highest

ranking of any participating organization

Fifth consecutive time!

38

Page 39: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

39

To stay current with NCA:

Visit our Website www.cem.va.gov

Follow us on Twitter @VANatCemeteries

Become a fan on Facebook http://www.facebook.com/NationalCemeteries

Please keep in touch!

Page 40: 150 Years of Keeping the Promise 1 NCA Burial and Memorial Basics Timothy Spain Director, FNOD Office 150 Years of Keeping the Promise 1

150 Years of Keeping the Promise

1

150 Years of Keeping the Promise

40


PROJECT RECOVER “Keeping America’s Promise To Bring …

2019 Annual Report - Keeping Our Promise

KEEPING THE PROMISE...KEEPING THE PROMISE: STATE SOLUTIONS FOR GOVERNMENT PENSION REFORM iii tate governments face many obvious problems, including stagnant school performance, soaring

KEEPing THE PROMISE - Kentucky The Promise_Pension... · KEEPing THE PROMISE Sick leave balances frozen as of July 1, 2018 for univeristy members who receive service credit for accumulated

KEEPING THE PROMISE HELPING PEOPLE TO HELP THEMSELVES

THE FINAL DAY(S) Keeping the Promise of Comfort

Keeping the Promise to Kansas Kids: Early Education Funding September 14, 2015

Keeping Gideonâ•Žs Promise: Using Equal Protection to

Keeping the Promise: State Solutions for Government Pension Reform

Keeping the Promise of Comfort

UNICEF: Keeping the Promise to Children

Keeping the Promise - Evelyn and Walter Haas Jr. Fund...2 Keeping the Promise: Going the Distance on Transfer Reform T he value of a college degree has never been higher than it is

Keeping the Promise - PRRAC · Supported by a grant from the Taconic Foundation N S E W. Poverty & Race Research Action Council Keeping the Promise: Preserving and Enhancing Housing

Keeping our promise to children

National Cemetery Administration: 150 Years of Keeping the Promise

Keeping the Promise of Sustainable Growth, Today and Tomorrow

The Unit First - Keeping the Promise of Cohesion - Christopher C. Straub - 1988

EXPLORING IMAGE MOTIVATION IN PROMISE KEEPING – AN …€¦ · Exploring Image Motivation in Promise Keeping – An Experimental Investigation∗ Kevin Grubiak† May 13, 2019 Abstract

S. SOCIAL SECURITY: KEEPING THE PROMISE IN THE ...SOCIAL SECURITY: KEEPING THE PROMISE IN THE 21ST CENTURY WEDNESDAY, JUNE 17, 2009 U.S. SENATE, SPECIAL COMMITTEE ON AGING, Washington,

Keeping the service promise Designing delivery systems Dr. James Stanworth [email protected]

Promise Worth Keeping

KEEPING THE PROMISE OF CULTURAL COMPETENCE A Collaborative Approach

Keeping the Promise on Water: GEF's Contributions to Sustaining Our Planet's Ecosystems (2003)

Keeping the Promise of “Always On”

A PROMISE WORTH KEEPING - PYNinc4 A Promise Worth Keeping Graduation rates increased and dropout rates have decreased since the first Unfulfilled Promise report.• Four percent fewer

Keeping the Promise Hayward Promise Neighborhood Newshaywardpromise.org/pdf/HPNnewsletter_Feb2015_bilingual.pdf · Keeping the Promise Hayward Promise Neighborhood News ... Kartik

Celebrating 30 Years in Service to our Nations Veterans …Keeping the Promise Celebrating 30 Years in Service to our Nations Veterans …Keeping the Promise

Keeping California’s Clean Energy Promise Loretta Lynch Member, Board of Directors Pacific Environment

Keeping the Promise: Immigration Proposals from …Keeping the Promise: Immigration Proposals from the Heartland viii 1 Executive Summary Immigrants long have been part of the American

Keeping the Promise through Literacy Leadership

Issues in Trustworthiness Business Ethics. Trustworthiness Trustworthiness requires: Honesty Integrity Promise-keeping Loyalty

2015 - Disabled American Veterans · 2016-05-16 · KEEPING THE PROMISE TO AMERICA’S VETERANS KEEPING THE PROMISE TO. ... In 2015, at more than 100 offices across the United States

KEEPING THE PROMISE OF LCFF - Public Advocates · Authored by Angelica K. Jongco, Senior Staff Attorney KEEPING THE PROMISE OF LCFF: Key Findings & Recommendations . After Two Years

Keeping the Promise of Casual Games: Entertainment for Everyone

Keeping the Promise: Preserving and Enhancing … Poverty & Race Research Action Council 1200 18th St. NW Suite 200 Washington, DC 20036 202/906-8023 Fax 202/842-2885 Keeping the Promise: