13 - icd10 specialtytips evaluation and management ... · icd$10!specialtytips’...

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ICD10 SPECIALTY TIPS EVALUATION AND MANAGEMENT | 1 of 8 SPECIALTY TIP #13 Evaluation and Management (E&M) This topic is being addressed in our Specialty Tips series as most providers rate Evaluation and Management as one of the more challenging areas for documentation. All providers have, at some time or another, had to produce an E/M note for the medical record so the following may help you to better understand what is needed. There are no easy “fixes” as consistent use of the same mid or high level code raises red flags with carriers; not all of your patients would logically warrant the identical level of care all the time. EVERY note is subject to documentation guidelines dependent on the setting and type of patient. The Basics For every initial encounter with a patient, your note sets up the course for the continuing care and/or treatment and is usually driven by the acuity of the patient’s condition. It is rarely necessary to document a level 5 outpatient visit for an earache unless there are other far more serious comorbid conditions concurrently under treatment. The nature of the patient’s presenting problem and the related conditions for which the physician performed E/M work drive the medical necessity determination. Medical necessity of a service is the overarching criterion for payment in addition to the individual requirements of a CPT code. It would not be medically necessary or appropriate to bill a higher level of evaluation and management service when a lower level of service is warranted. The volume of documentation should not be the primary influence upon which a specific level of service is billed. Documentation should support the level of service reported. CMS Manual System, 100-04 Medicare Claims Processing, Rev. 178, 05-14-04 Contrary to most popular thought, Medical Decision Making and Medical Necessity are not synonymous. The AMA’s definition of medical necessity follows: Services or procedures that a prudent physician would provide to a patient in order to prevent, diagnose, or treat an illness, injury or disease or the associated symptoms in a manner that is: In accordance with the generally accepted standard of medical practice. Clinically appropriate in terms of frequency, type, extent, site and duration. Not intended for the economic benefit of the health plan or purchaser, or the convenience of the patient, physician or other health care provider. In other words, an overly zealous amount of documentation does not necessarily support a higher level of service. Documentation Documentation in the medical record must illustrate the service as it was provided to the patient: Chief Complaint reason for the encounter should be included in EVERY note Relevant history (this may be an interval history for subsequent or established patients) Physical examination findings and prior diagnostic test results Assessment, clinical impressions or diagnosis Plan for care Document your presence and participation in the E&M services in patient specific terms especially with NPP split/shared notes or with resident involvement (Teaching Physician linking statement is only applicable to resident documentation) Use personal pronouns and phrases (“my exam”, “I reviewed the ROS and confirmed with patient”, “patient seen and examined with ....”) This leaves no doubt as to your involvement in the care of the patient Each note should reflect a “snapshot” of the encounter to the highest degree of certainty at its conclusion. Each note should be unique to the patient and their condition, avoid a “cookie cutter” note. A“New patient” means a patient who has not received any professional services, i.e., Evaluation and Management (E/M) service or other facetoface service (e.g., surgical procedure) from the physician or physician group practice (same physician specialty) within the previous three years. Applicable to Office/Outpatient clinic setting An “Established patient” is one who has received professional services from the physician or another physician of the same specialty who belongs to the same group practice, within the last 3 years. Applicable to Office/Outpatient clinic setting.

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Page 1: 13 - ICD10 SpecialtyTips Evaluation and Management ... · ICD$10!SPECIALTYTIPS’ EVALUATION’AND’MANAGEMENT|4’of’8’ • Example:’’Patient,’in’addition’to’CAD’(stable),’has’diabetes

ICD-­‐10  SPECIALTY  TIPS  

EVALUATION  AND  MANAGEMENT  |  1  of  8    

SPECIALTY  TIP  #13  Evaluation  and  Management  (E&M)    This  topic  is  being  addressed  in  our  Specialty  Tips  series  as  most  providers  rate  Evaluation  and  Management  as  one  of  the  more  challenging  areas  for  documentation.    All  providers  have,  at  some  time  or  another,  had  to  produce  an  E/M  note  for  the  medical  record  so  the  following  may  help  you  to  better  understand  what  is  needed.    There  are  no  easy  “fixes”  as  consistent  use  of  the  same  mid  or  high  level  code  raises  red  flags  with  carriers;  not  all  of  your  patients  would  logically  warrant  the  identical  level  of  care  all  the  time.    EVERY  note  is  subject  to  documentation  guidelines  dependent  on  the  setting  and  type  of  patient.      The  Basics  For  every  initial  encounter  with  a  patient,  your  note  sets  up  the  course  for  the  continuing  care  and/or  treatment  and  is  usually  driven  by  the  acuity  of  the  patient’s  condition.    It  is  rarely  necessary  to  document  a  level  5  outpatient  visit  for  an  earache  unless  there  are  other  far  more   serious   comorbid   conditions   concurrently   under   treatment.     The   nature   of   the   patient’s   presenting   problem   and   the   related  conditions  for  which  the  physician  performed  E/M  work  drive  the  medical  necessity  determination.    Medical  necessity  of  a  service  is  the  overarching  criterion  for  payment  in  addition  to  the  individual  requirements  of  a  CPT  code.  It  would  not  be  medically  necessary  or  appropriate  to  bill  a  higher  level  of  evaluation  and  management  service  when  a  lower  level  of  service  is  warranted.   The   volume   of   documentation   should   not   be   the   primary   influence   upon   which   a   specific   level   of   service   is   billed.  Documentation  should  support  the  level  of  service  reported.

CMS Manual System, 100-04 Medicare Claims Processing, Rev. 178, 05-14-04    Contrary  to  most  popular  thought,  Medical  Decision  Making  and  Medical  Necessity  are  not  synonymous.  The  AMA’s  definition  of  medical  necessity  follows:  Services  or  procedures  that  a  prudent  physician  would  provide  to  a  patient  in  order  to  prevent,  diagnose,  or  treat  an  illness,  injury  or  disease  or  the  associated  symptoms  in  a  manner  that  is:  

• In  accordance  with  the  generally  accepted  standard  of  medical  practice.  • Clinically  appropriate  in  terms  of  frequency,  type,  extent,  site  and  duration.  • Not  intended  for  the  economic  benefit  of  the  health  plan  or  purchaser,  or  the  convenience  of  the  patient,  physician  or  other  

health  care  provider.  In  other  words,  an  overly  zealous  amount  of  documentation  does  not  necessarily  support  a  higher  level  of  service.        

Documentation  • Documentation  in  the  medical  record  must  illustrate  the  service  as  it  was  provided  to  the  patient:  

– Chief  Complaint-­‐  reason  for  the  encounter  should  be  included  in  EVERY  note  – Relevant  history  (this  may  be  an  interval  history  for  subsequent  or  established  patients)  – Physical  examination  findings  and  prior  diagnostic  test  results  – Assessment,  clinical  impressions  or  diagnosis  – Plan  for  care  

• Document  your  presence  and  participation  in  the  E&M  services  in  patient  specific  terms  especially  with  NPP  split/shared  notes  or  with  resident  involvement  (Teaching  Physician  linking  statement  is  only  applicable  to  resident  documentation)  

– Use  personal  pronouns  and  phrases  (“my  exam”,  “I  reviewed  the  ROS  and  confirmed  with  patient”,  “patient  seen  and  examined  with  ....”)  

• This  leaves  no  doubt  as  to  your  involvement  in  the  care  of  the  patient  • Each  note  should  reflect  a  “snapshot”  of  the  encounter  to  the  highest  degree  of  certainty  at  its  conclusion.  • Each  note  should  be  unique  to  the  patient  and  their  condition,  avoid  a  “cookie  cutter”  note.    • A  “New  patient”  means  a  patient  who  has  not  received  any  professional  services,  i.e.,  Evaluation  and  Management  (E/M)  service  

or  other  face-­‐to-­‐face  service  (e.g.,  surgical  procedure)  from  the  physician  or  physician  group  practice  (same  physician  specialty)  within  the  previous  three  years.      

– Applicable  to  Office/Outpatient  clinic  setting  • An  “Established  patient”  is  one  who  has  received  professional  services  from  the  physician  or  another  physician  of  the  same  

specialty  who  belongs  to  the  same  group  practice,  within  the  last  3  years.    – Applicable  to  Office/Outpatient  clinic  setting.  

   

 

 

Page 2: 13 - ICD10 SpecialtyTips Evaluation and Management ... · ICD$10!SPECIALTYTIPS’ EVALUATION’AND’MANAGEMENT|4’of’8’ • Example:’’Patient,’in’addition’to’CAD’(stable),’has’diabetes

ICD-­‐10  SPECIALTY  TIPS  

EVALUATION  AND  MANAGEMENT  |  2  of  8    

 

NOTE:    Dependent  on  the  region  and  carrier,  there  may  be  slight  variations  in  the  following  note  requirements.  

History- Composed of 3 components of HPI (History of Present Illness), ROS (Review of Systems, and PFShx (Past Medical, Family, and Social History)  

History                                                      (Requires  all  3  components  met  or  exceeded)  PROBLEM    FOCUSED  

EXPANDED  PROBLEM  FOCUSED  

 DETAILED  

 COMPREHENSIVE  HPI    (History  of  Present  Illness):    Characterize  HPI  by  considering  either  the  status  of  

chronic  conditions  (under  treatment)  or  the  number  of  elements  recorded    1  Condition    2  Conditions  

                                       OR    3  Conditions    

Status  of  1-­‐2  Chronic  Conditions    

Status  of  3  Chronic  Conditions    

Location  Severity  

 

Timing  Modifying    factors  

 

Quality  Duration  

 

Context  Associated    signs  &  symptoms  

 

 

 Brief          (1-­‐3)  

 

 Extended          (4  or  more)  

ROS  (Review  of  Systems):      NOTE:  Be  sure  to  address  the  system  currently  under  treatment    None  

 Pertinent  to  Problem  (1  system)  

 Extended  

Pertinent  and  others  

(2-­‐9  systems)  

 Complete  

Pertinent  and  all  others  

(10  or  more  systems)  

Constitutional    Eyes  Ears,  nose,  

mouth,  throat  

Card/vascular  GI  GU  Musculoskeletal  

Respiratory  Integumentary  

(skin,  breast)  Neurological  

Psychiatric    Endocrine    Hem/lymph    Allergy/immunology  

 All  other  systems  negative  (See  NOTE  below)  PFShx  (Past  medical,  Family,  Social  History)  areas:  

Past  History  (the  patient’s  past  experiences  with  illness,  operations,  injuries  and  treatments)  Family  History  (a  review  of  medical  events  in  the  pts  family,  including  diseases  which  may  be  

hereditary  or  place  the  patient  at  risk)    (See  NOTE  below)                  Social  History  (an  age  appropriate  review  of  past  and  current  activities)  

 None  

 None  

 Pertinent    (1  history  area)  

 Complete    

*(2  or  3  history  areas  dependent  on  setting  and  type,  see  below)  

*For  Complete  PFSH  requirements  see  setting  2  PFS  history  areas:  

a)  Established  patients.  Office  (OP)  care;  domiciliary  care;  home  care  b)  Subsequent  hospital  care  c)  Subsequent  observation  care  d)  Emergency  Department;  e)  Subsequent  nursing  facility  care  

3  PFS  history  areas:  a)  New  patients.  Office  (OP)  care;  domiciliary  care;  home  care;  b)  Consultations  c)  Initial  hospital  care;                                                                                                                                                                                                                                                                                                  d)  Initial  observation  care;    e)  Comprehensive  nursing  facility  assessments  

 NOTE:    In  ROS,  for  “All  other  systems  negative”  most  carriers  will  allow  the  use  of  this  phrase  AFTER  the  pertinent  systems  have  been  reviewed  and  some  carriers  require  each  system  to  be  addressed  as  either  positive  or  pertinent  negative  responses  in  order  to  be  counted.    NOTE:    In  Family  History,  do  not  use  “Non-­‐contributory”  –  this  is  interpreted  as  “did  not  ask”  and,  therefore,  not  counted.    • CAUTION  in  using  “see  HPI”  especially  in  review  of  systems.    In  leveling  the  visit,  each  piece  of  information  can  only  be  used  as  an  item  

once,  it  may  already  have  been  used  in  another  element  (as  an  HPI  item,  in  PFS  history,  as  a  condition  for  MDM,  etc.).  • A  lower  level  could  result  by  not  addressing  all  of  the  Past  Medical,  Family,  and  Social  history  for  Consults,  Initial  and  New  patients.  • If  the  history  is  unobtainable,  document  reason  (GCS  3,  intubated  &  sedated,  AMS,  etc.)  and  this  element  could  still  be  credited.  

o Every  effort  should  be  made  to  get  the  information  from  other  sources  (i.e.,  translator,  family,  parents,  spouse,  “no  other  source  available  for  history”,  “no  translator  available”,  etc.),  note  source  if  information  obtained  from  other  than  patient.  

• History  is  the  one  area  that  may  change  regarding  requirements.    o For  New  patients,  Admitted  patients  –  Initial  Visit,  Initial  Observation,  Consultations,  and  Emergency  Visits  =  All  three  

elements  of  history,  exam,  and  medical  decision  making  are  required  to  determine  the  Level  of  Care.    o For  Established  patients,  subsequent  hospital  visits,  subsequent  observation  patients,  an  interval  history  may  be  used  (the  

level  of  service  for  these  types  of  visits  is  determined  by  only  two  out  of  three  elements  of  history,  examination,  and/or  medical  decision  making).  

 In  the  case  of  an  established  patient,  it  is  acceptable  for  a  physician  to  review  the  existing  record  and  update  it  to  reflect  only  changes  in  the  patient’s  medical,  family,  and  social  history  from  the  last  encounter,  but  the  physician  must  review  the  entire  history  for  it  to  be  considered  a  comprehensive  history.        (Please  document  date  and  location  of  earlier  review  in  current  record).  

CMS Manual System, 100-04 Medicare Claims Processing, Rev. 178, 05-14-04  

 

 

 

 

Page 3: 13 - ICD10 SpecialtyTips Evaluation and Management ... · ICD$10!SPECIALTYTIPS’ EVALUATION’AND’MANAGEMENT|4’of’8’ • Example:’’Patient,’in’addition’to’CAD’(stable),’has’diabetes

ICD-­‐10  SPECIALTY  TIPS  

EVALUATION  AND  MANAGEMENT  |  3  of  8    

Examination        

NOTE:    A  notation  of  “abnormal”  without  elaboration  is  not  sufficient.    For  normal  findings,  a  brief  statement  or  notation  indicating  “negative”  or  “normal”  is  sufficient  for  unaffected  areas  or  asymptomatic  organ  systems.  

Ø Either  1995  or  1997  documentation  guidelines  may  be  used  (but  not  a  combination  of  both)  • 1995  exam  guidelines  are  most  often  used  as  they  are  easier  and  are  usually  more  beneficial  to  the  physician.      

o I  usually  do  not  encourage  use  of  body  areas  over  systems  as  each  body  area  includes  multiple  systems.  • 1997  exam  guidelines  may  be  beneficial  for  specialty  groups;  however,  not  all  specialty  systems  are  covered  and  some  

specialty  groups  have  exams  that  may  overlap.  

 Medical  Decision  Making  (MDM)  Ø The  complexity  of  your  Medical  Decision  Making  reflects  the  risk  and  the  resulting  care  you  are  extending  to  the  patient    

• MDM  (Medical  Decision  Making)  is  composed  of  three  elements.    We  will  discuss  each  of  the  three  elements  below.  

Box   Type  of  Decision  Making   Straight-­‐  Forward   Low  Complexity  Moderate  Complexity  

High  Complexity  

A   Number  of  diagnoses  or  management  options   ≤  1  Minimal  

2  Limited  

3  Multiple  

≥  4  Extensive  

B   Amount  of  complexity  of  data  to  be  reviewed   ≤  1  Minimal  or  Low  

2  Limited  

3  Moderate  

≥  4  Extensive  

C   Risk  of  complications  &/or  morbidity  or  mortality      Minimal  

   Low  

   Moderate  

   High  

 

Box  A:    Number  of  Diagnosis  or  Management  Options                                      (the  formula  to  determine  the  total  points  is  N  x  P  =  R)  Problems  to  Exam  Physician   Number   Points   Result  

Self-­‐limited  or  minor  (stable,  improved  or  worsening)   Max    =  2  Problems   x  1   =  

Est.  problem  (to  examiner);  stable,  improved     x  1   =  

Est.  problem  (to  examiner);  worsening  or  not  responding  as  expected     x  2   =  

New  problem  (to  examiner);  no  additional  work-­‐up  planned       Max    =  1  Problem   x  3   =  

New  problem  (to  examiner);  additional  work-­‐up  planned      (Admitted,  follow-­‐up  after  immediate  stress  test,  etc.)  

  x  4   =  

 Bring  total  to  line  “A”  in  Final  Result  box  for    MDM                                          (Maximum  of  4  total  points)                      TOTAL      

• Here  is  where  your  handling  of  multiple  conditions  and  complications  will  count  • Be  sure  to  document  the  severity  of  each  condition  when  applicable.    As  you  can  see,  this  helps  your  coder  determine  the  number  

of  points  per  condition  

Examination                                                                                                                                                Dependent  on  the  number  of  systems    /  body  area(s)  examined    Body  Areas:     Head,  (Including.  Face)                                                   Neck  

Chest,  (Including  breast  &  axillae)  Abdomen  

Genitalia,  groin,  buttocks  Back  (Including  Spine)  

 Each  extremity  

Organ  Systems:  Constitutional  (e.g.,  vital,  gen  app)                                                                                                                                    Eyes  Ears,  nose,  throat,  mouth  

Cardiovascular                                                                                                                                    Respiratory    Gastrointestinal      

Genitourinary  Musculoskeletal  Integumentary  

Neurological  Psych  Hem/lymph/immunological  

Exam  Level  Description   '95  Guideline  Requirements   ‘97  Guideline  Requirements   Type  of  Exam  

Limited  to  affected  body  area  or  organ  system  

One  body  area  or  organ  system   1-­‐5  bulleted  elements   =  PROBLEM-­‐FOCUSED  EXAM  

Affected  body  area  or  organ  system  and  other  symptomatic  or  related  organ  systems  

2-­‐7  body  areas  and/or  organ  systems  

6-­‐11  bulleted  elements   =  EXPANDED  PROBLEM-­‐            FOCUSED  EXAM  

Extended  exam  of  affected  body  area  or  organ  system  and  other  symptomatic  or  related  organ  systems  

2-­‐7  body  areas  and/or  organ  systems  with  one  in  detail  

12-­‐17  bulleted  elements  for  2  or  more  systems  

=  DETAILED  EXAM                  System____________________  

General  multi-­‐system   8  or  more  body  areas  and/or  organ  systems  

18  or  more  bulleted  elements  for  9  or  more  systems  

=  COMPREHENSIVE  EXAM  Complete  single  organ  system  exam   Not  defined  

See  requirements  for  individual  single  system  exams  

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ICD-­‐10  SPECIALTY  TIPS  

EVALUATION  AND  MANAGEMENT  |  4  of  8  

• Example:    Patient,  in  addition  to  CAD  (stable),  has  diabetes  (not  under  control),  COPD  (stable,  on  oxygen),  spiking  a  fever  with  labs  ordered  (new  problem  with  additional  work-­‐up  planned)      

• 2  established  problems  (stable)  =  1  point  per  condition  x  2  conditions  =  2  points  (CAD  &  COPD)  • 1  established  problem  not  responding  as  expected  =  2  points  (DM)  • 1  new  problem  with  additional  work-­‐up  planned  =  4  points  (elevated  fever  with  cultures  ordered)  

• Total  of  8  points  (notice  that  >4  points  is  the  highest  you  can  achieve  in  this  category).    

 

• Everything  you  do  carries  value  into  the  determination  of  an  Evaluation  &  Management  visit  o Did  you  order  labs,  how  about  an  EKG  (medicine  section),  or  x-­‐rays.    Did  you  read  those  tests  (remember,  for  an  EKG  or  

radiology,  you  MUST  detail  your  findings)?    Did  you  discuss  results  with  the  radiologist  (what  did  you  discuss)?    

Ø Risk  is  probably  the  most  important  factor  in  the  determination  of  your  visit!  Obviously  the  following  list  is  not  all  inclusive,  but  I  have  underlined  some  of  the  key  words  in  each  category  to  illustrate  the  increasing  severity  of  each  level  and  the  need  to  add  the  severity  of  each  of  the  conditions  under  treatment.  

 

Box  C:    Risk  (Choose  risk  factor(s)  and  bring  result  of  highest  determined  risk  to  line  “C”  in  above  box)    • Choosing  your  risk  first  helps  you  to  determine  how  extensive  the  rest  of  your  documentation  should  be.    • Many  auditors  first  review  the  medical  necessity/risk  portions  to  determine  the  appropriate  level  of  service  the  rest  of  the  

note  should  reflect.        Risk  Level                                            Presenting  Problem(s)   Diagnostic  Procedure(s)  

Ordered  Management  Options  

Selected  M  I  N  I  M  A  L  

•One  self-­‐limited  or  minor  problem;  e.g.,  cold,  insect  bite,  tinea  corporis  

•Laboratory  tests  requiring  venipuncture  •Chest  x-­‐rays  •EKG/EEG  •Urinalysis  •Ultrasound;  e.g.,  echo  •KOH  prep  

•Rest  •Gargles  •Elastic  bandages  •Superficial  dressings  

L  O  W  

•Two  or  more  self-­‐limited  or  minor  problems  •One  stable  chronic  illness;  e.g.,  well  controlled  hypertension  or  non-­‐insulin  dependent  diabetes,  cataract,  BPH  •Acute  uncomplicated  illness  or  injury;  e.g.,  cystitis,  allergic  rhinitis,  simple  sprain  

•Physiological  tests  not  under  stress;  e.g.,  pulmonary  function  tests  •Non-­‐cardiovascular  imaging  studies  with  contrast;  e.g.,  barium  enema  •Superficial  needle  biopsies  •Clinical  laboratory  tests  requiring  arterial  puncture  •Skin  biopsies  

•Over-­‐the-­‐counter    drugs  •Minor  surgery  with  no  identified  risk  factors  •Physical  therapy  •Occupational  therapy  •IV  fluids  without    additives  

M  O  D  E  R  A  T  E  

•One  or  more  chronic  illnesses  with  mild  exacerbation,  progression,  or  side  effects  of  treatment  •Two  or  more  stable  chronic  illnesses  •Undiagnosed  new  problem  with  uncertain  prognosis;  e.g.,  lump  in  breast  •Acute  illness  with  systemic  symptoms;  e.g.,  pyelonephritis,  pneumonitis,  colitis  •Acute  complicated  injury;  e.g.,  head  injury  with  brief  loss  of  consciousness  

•Physiologic  tests  under  stress;  e.g.,  cardiac  stress  test,  fetal  contraction  stress  test  •Diagnostic  endoscopies  with  no  identified  risk  factors  •Deep  needle  or  incisional  biopsy  •Cardiovascular  imaging  studies  w/  contrast  and  no  identified  risk  factors;  e.g.,  arteriogram,  cardiac  catheterization  •Obtain  fluid  from  body  cavity;  e.g.,  lumbar  puncture,  thoracentesis,  culdocentesis  

•Minor  surgery  w/    identified  risk  factors  •Elective  major  surgery  (Open,      percutaneous      or  endoscopic)  w/  no    identified  risk  factors  •Prescription  drug    management  •Therapeutic  nuclear    medicine  •IV  fluids  with  additives  •Closed  treatment  of    fracture  or  dislocation    w/o  manipulation  

H  I  G  H  

•One  or  more  chronic  illnesses  with  severe  exacerbation,  progression,  or  side  effects  of  treatment  •Acute  or  chronic  illnesses  or  injuries  that  pose  a  threat  to  life  or  bodily  function;  e.g.,  multiple  trauma,  acute  MI,  pulmonary  embolus,  severe  respiratory  distress,  progressive  severe  rheumatoid  arthritis,  psychiatric  illness  with  potential  threat  to  self  or  others,  peritonitis,    ARF  •An  abrupt  change  in  neurologic  status;  e.g.,  seizure,  TIA,  weakness  or  sensory  loss  

•Cardiovascular  imaging  studies  with  contrast  with  identified  risk  factors  •Cardiac  electrophysiological  tests  •Diagnostic  endoscopies  w/identified  risk  factors  •Discography  

•Elective  major  surgery    (open,  percutaneous  or                                          endoscopic)  w/  identified  risk  factors  •Emergency  major  surgery  (open,  percutaneous  or  endoscopic)  •Parenteral  controlled    substances  •Drug  therapy  requiring  intensive  monitoring  for    toxicity  •Decision  not  to  resuscitate    or  to  de-­‐escalate  care  because  of  poor  prognosis  

Box  B:    Amount  and/or  Complexity  of  Data  to  be  Reviewed       Points  Review  and/or  order  of  clinical  lab  tests   =  1  

Review  and/or  order  of  tests  in  radiology  section  of  CPT   =  1  

Review  and/or  order  of  tests  in  the  medicine  section  of  CPT   =  1  

Discussion  of  test  results  with  performing  physician   =  1  

Decision  to  obtain  old  records  and/or  obtaining  history  from  someone  other  than  patient  Record  type  and  source  must  be  noted.    Review  of  old  records  must  be  reasonable  and  necessary  based  on  the  nature  of  the  patient’s  condition.    Practice-­‐  or  facility  protocol-­‐driven  record  ordering  does  not  require  physician  work  thus  should  not  be  considered  when  coding  E/M  services.    Perfunctory  notation  of  old  record  ordering/review  solely  for  coding  purposes  is  inappropriate  and  counting  such  is  not  permitted  

=  1  

Review  and  summarization  of  old  records  and/or  obtaining  history  from  someone  other  than  patient  and/or  discussion  of  case  with  another  health  care  provider  

=  2  

Independent  visualization  of  image,  tracing  or  specimen  itself  (not  simply  review  of  report)   =  2  

Bring  total  to  line  “B”  in  Final  Result  box  for  MDM                                                                                                (Maximum  of  4  total  points)                TOTAL    

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ICD-­‐10  SPECIALTY  TIPS  

EVALUATION  AND  MANAGEMENT  |  5  of  8  

 

An  Example  for  Determination  of  Medical  Decision  Making  MDM  is  composed  of  three  elements  (You  must  meet  or  exceed  two  of  the  three  elements)    • For  example:      

o This  is  a  new  problem,  patient  admitted,  and  you  are  planning  additional  work-­‐up  (Box  A),    (4  points)  o You  only  ordered  labs  in  data  review  (Box  B)  with  a  resulting  straight-­‐forward  complexity  (1  point),    o Your  risk  (Box  C)  is  Moderate  because  you  are  treating  a  patient  with  pyelonephritis.    

• You  met  (and  exceeded  in  Box  A)  two  of  the  three  elements  at  the  Moderate  Complexity  Level  (i.e.,  where  two  of  the  elements  meet  in  the  chart).    

• If  you  think  of  the  arrow  as  a  slide  going  back  and  forth,  where  does  the  arrow  cover  two  darker  blue  points  in  the  chart?  o In  this  example,  even  though  you  would  also  meet  at  Low  complexity,  since  both  are  the  same,  you  would  choose  the  

higher  Moderate  level.      Best  two  out  of  three.    

Box   Type  of  Decision  Making   Straight-­‐  Forward  

Low  Complexity   Moderate  Complexity  

High  Complexity   For  MDM,  only  2  out  of  the  3  elements  must  be  met  or  

exceeded    

A   Number  of  diagnoses  or  management  options  

≤  1  Minimal  

2  Limited  

3  Multiple  

≥  4  Extensive  

This  element  meets  another  element  at  

the  Moderate  Complexity  level  in  the  

chart  

B   Amount  of  complexity  of  data  to  be  reviewed  

≤  1  Minimal  or  Low  

2  Limited  

3  Moderate  

≥  4  Extensive  

This  can  be  ignored  because  it  is  the  lowest  of  the  3  categories  

C   Risk  of  complications  &/or  morbidity  or  mortality  

   Minimal  

   Low  

   Moderate  

   High  

This  will  drive  the  visit  as  Moderate  

Complexity  is  the  highest  common  

denominator  for  2  of  the  3  elements    

   

 

How  Does  It  All  Come  Together?  Steps  to  Determine  the  Level  of  Service  

1. Find  the  appropriate  setting  (Inpatient,  Outpatient,  Emergency,  etc.)  and  type  (Initial,  new,  established,  etc.)  

2. What  was  the  extent  of  your  history?  • (Circle  the  F  [problem  focused],  E  [expanded  problem  

focused],  D  [detailed],  or  C  [comprehensive])    3. What  was  the  extent  of  your  examination?    

•  (Circle  the  F  [problem  focused],  E  [expanded  problem  

focused],  D  [detailed],  or  C  [comprehensive])  4. What  was  the  extent  of  your  Medical  Decision  Making?    

• (Circle  the  S  [straight-­‐forward],  L  [low],  M  [moderate],  or  H  [high]  in  the  MDM  column  of  that  setting)  

5. Finally,  how  many  elements  are  required?    Ø Consults,  New  Outpatient,  Initial  Inpatient  Visits,  Initial  

Observation,  Emergency  § Require  all  three  elements  of  history,  exam,  and  

medical  decision  making  met  or  exceeded  Ø Established  Outpatient,  Subsequent  Inpatient,    Subsequent  

Observation          § Require  two  out  of  three  elements  of  history,  exam,  

and/or  medical  decision  making  met  or  exceeded    

   

*When  all  three  elements  are  required,  the  lowest  element  determined  could  affect  the  result  of  the  entire  visit.    

Legend:  

History  and  Exam:    Medical  Decision  Making:  

F  =  Problem  focused   S  =  Straightforward  

E  =  Expanded  problem  focused   L  =  Low  Complexity  

D  =  Detailed     M  =  Moderate  Complexity  

C  =  Comprehensive    H  =  High  Complexity  

EXAMPLE:    (Step  #1  Determine  setting  and  type  )  Office/Outpatient  Initial  Visit  

Code  Step  #2  History  

Step  #3  Exam  

Step  #4  Medical  Decision  Making  

99201   F   F   S  

99202   E   E   S  

99203   D   D   L  

99204   C   C   M  

99205   C   C   H  

Step  #5  =  All  3  Elements  of  History,  Examination,  and  Medical  Decision  Making  are  required  for  Initial  Visits  

*As  all  3  elements  are  required,  the  extent  of  the  history,  exam,  and  MDM  only  meet  at  the  99203  level  because  of  the  history  

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ICD-­‐10  SPECIALTY  TIPS  

EVALUATION  AND  MANAGEMENT  |  6  of  8  

   

Documentation  Requirements  per  Setting    

Outpatient  Consult  Codes*   Inpatient  Consult  Codes*     Emergency  Department  Codes  

Code   History   Exam  Medical  

Decision  Making  Code   History   Exam  

Medical  Decision  Making  

 

Code   History   Exam  Medical  

Decision  Making  

99241   F   F   S   99251   F   F   S   99281   F   F   S  

99242   E   E   S   99252   E   E   S   99282   E   E   L  

99243   D   D   L   99253   D   D   L   99283   E   E   M  

99244   C   C   M   99254   C   C   M   99284   D   D   M  

99245   C   C   H   99255   C   C   H     C   C   H  

Consult  codes  require  documentation  of  the  request  for  an  opinion  as  well  as  documentation  of  the  communication  back  to  the  requesting  provider  in  the  medical  record    

*99285  is  the  only  code  that  may  override  the  documentation  requirements  due  to  the  urgency  of  the  patient’s  clinical  

condition  and/or  mental  status  All  3  Elements  of  History,  Examination,  and  Medical  Decision  Making  are  required  for  Consult  Codes  and  Emergency  Department  Codes  

 

Office/Outpatient  Initial  Visit   Office/Outpatient  Established  Visit  

Code   History   Exam  Medical  Decision  

Making  Code   History   Exam  

Medical  Decision  Making  

99201   F   F   S   99211   Not  applicable  for  physicians  

99202   E   E   S   99212   F   F   S  

99203   D   D   L   99213   E   E   L  

99204   C   C   M   99214   D   D   M  

99205   C   C   H   99215   C   C   H  All  3  Elements  of  History,  Examination,  and  Medical  Decision  Making  are  required  for  

Admits  Two  out  of  three  elements  are  required  for  Subsequent  Visits  

 

Inpatient  Initial  Hospital  Codes   Inpatient  Subsequent  Hospital  Codes  

Code   History   Exam   Medical  Decision  Making   Code   History   Exam  Medical  Decision  

Making  

99221   D/C   D/C   S  or  L   99231   F   F   S  or  L  

99222   C   C   M   99232   E   E   M  

99223   C   C   H   99233   D   D   H  

All  3  Elements  of  History,  Examination,  and  Medical  Decision  Making  are  required  for  Admits  

Two  out  of  three  elements  are  required  for  Subsequent  Visits  

 

Observation  Initial  Visit   Observation  Subsequent  Visit  Observation  or  Inpatient  Hospital  Care    

Admit  and  Discharge  Same  Day  

Code   History   Exam  Medical  Decision  Making  

Code   History   Exam  Medical  Decision  Making  

Code   History   Exam  Medical  Decision  Making  

99218   D/C   D/C   S  or  L   99224   F   F   S  or  L   99234   D/C   D/C   S  or  L  

99219   C   C   M   99225   E   E   M   99235   C   C   M  

99220   C   C   H   99226   D   D   H   99236   C   C   H  All  3  Elements  of  History,  Examination,  and  Medical  

Decision  Making  are  required  for  Initial  Visits    Two  out  of  three  elements  are  required  for  Subsequent  

Visits  All  3  Elements  of  History,  Examination,  and  Medical  Decision  

Making  are  required  for  Same  Day  Admit  /  D/C    

• For  Consults,  you  cannot  self-­‐refer.    There  must  always  be  a  request  for  your  services  in  the  medical  record  in  order  to  qualify  for  a  consult  as  well  as  documentation  of  your  communication  back  to  the  requesting  provider.  

o If  you  assume  all  or  a  portion  of  care  for  the  patient,  it  is  no  longer  considered  a  consult  but  a  visit.  o See  Specialty  Tip  #8,  Consults  vs.  Visits  for  more  detailed  information  on  consults  

• YOUR  documentation  should  easily  clarify  the  INTENT  of  the  visit.    Keep  in  mind  that  Charge  Tickets  are  not  a  part  of  a  legal  medical  record.  

     

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ICD-­‐10  SPECIALTY  TIPS  

EVALUATION  AND  MANAGEMENT  |  7  of  8  

Time  as  the  Controlling  Factor    When  counseling  and/or  coordination  of  care  dominates  (more  than  50%)  the  physician/patient  and/or  family  encounter,  then  time  may  be  considered  the  key  or  controlling  factor  to  qualify  for  a  particular  level  of  E/M  service.      In  the  office  and  other  outpatient  setting,  counseling  and/or  coordination  of  care  must  be  provided  in  the  presence  of  the  patient  if  the  time  spent  providing  those  services  is  used  to  determine  the  level  of  service  reported.  Face-­‐to-­‐face  time  refers  to  the  time  with  the  physician  only.  Counseling  by  other  staff  is  not  considered  to  be  part  of  the  face-­‐to-­‐face  physician/patient  encounter  time.  Therefore,  the  time  spent  by  the  other  staff  is  not  considered  in  selecting  the  appropriate  level  of  service.  The  code  used  depends  upon  the  physician  service  provided.    

The  duration  of  counseling  or  coordination  of  care  that  is  provided  face-­‐to-­‐face  or  on  the  floor  may  be  estimated  but  that  estimate,  along  with  the  total  duration  of  the  visit,  must  be  recorded  when  time  is  used  for  the  selection  of  the  level  of  a  service  that  involves  predominantly  coordination  of  care  or  counseling. CMS Manual System, 100-04 Medicare Claims Processing, Rev. 178, 05-14-04  Documentation  requirements:    

• Physician  must  complete  at  least  2  out  of  3  criteria  of  history,  exam,  and/or  MDM  • Total  time  of  visit          • Time  spent  on  Counseling  and/or  Coordination  of  Care  • Summary  of  the  discussion  

EXAMPLE:  “Today,  I  spent  a  total  of  45  minutes  with  the  patient;  after  my  limited  interval  history  of  __,  my  expanded  exam  of__,  30  minutes  of  that  time  was  spent  counseling  Mr  Smith  on  the  test  results,  prognosis,  and  treatment  options  for  his  new  diagnosis  of  insulin  dependent  diabetes.”

 Modifiers  for  E/M  Modifiers  24,  25  and  57  may  only  be  used  on  E/M  services.  • -­‐24      Unrelated  evaluation  and  management  service  by  the  same  physician  during  a  postoperative  period.  • -­‐25      Significant,  separately  identifiable  evaluation  and  management  service  by  the  same  physician  on  the  same  day  of  the  

procedure  or  other  service.  • -­‐57      An  evaluation  and  management  service  that  resulted  in  the  initial  decision  to  perform  a  major  surgery.  

o Major  surgery  =  90-­‐day  global.    

Diagnosis  Diagnoses  are  the  mechanism  that  supports  the  medical  necessity  for  treatment  and  your  documentation  illustrates  that  medical  necessity.    It  directs  the  type  of  codes  used  whether  it  is  a  consult,  an  interval  note  for  established  patients,  or  an  emergency  note  for  a  trauma  patient.    ICD-­‐10  opens  up  a  wider  range  of  coding  opportunities.  • If  applicable,  always  state  laterality.    • Detail  anatomical  locations.    • For  musculoskeletal  conditions  and  injuries,  state  whether  the  patient  is:      

o In  the  treatment  phase  (surgery,  Emergency  Department,  evaluation  and  treatment  by  new  physician,  etc.),    o In  the  healing  phase  (cast  change  or  removal,  medication  adjustment,  aftercare  following  treatment),    o Or  is  this  a  late  effect/sequela  of  an  injury?  

• Rather  than  a  current  condition,  are  you  treating  a  late  effect  or  should  this  be  termed  a  “history  of”?  • When  treating  a  sequela  for  an  injury  you  need  to  gather  information  on  the  mechanism  of  the  injury:    

o Details  of  the  original  injury  (“closed  spiral  fracture  of  the  right  radius”)    o When  did  the  original  injury  occur?    (Date)  o What  happened?    (“driver  in  an  MVA”,  “slip  and  fall  in  home”,  “bitten  by  a  neighbor’s  dog”,  etc.)      

• Coding  rules  dictate  that  when  coding  for  multiple  conditions,  the  more  severe  or  acute  code  is  sequenced  first  with  chronic  conditions  as  secondary.  o Be  sure  to  qualify  the  severity  of  each  condition  under  treatment  (i.e.  severe  OA,  stable  HTN,  COPD  exacerbation,  mild  

Asthma,  etc.).    Diagnostic  sequencing  depends  on  severity  (acute  over  chronic,  etc.)  o In  addition,  for  E&M  coding,  those  descriptive  words  help  in  the  medical  decision  making  portion  of  the  visit    

• State  acute  or  chronic,  old  injury,  any  descriptive  wording  that  help  to  illustrate  the  condition    o Example:    “Glaucoma,  early  stage”,  “Insulin  dependent  diabetes”,  “torn  meniscus,  recurrent  injury”  

• State  any  “due  to”  or  precipitating  conditions    o Example:    “Pathological  fracture  of  hip  due  to  metastatic  carcinoma  of  bone”  

• Include  comorbid  and  relevant  conditions  that  impact  decision  making  or  complicate  surgery    o Appropriate  health  risk  factors  should  be  identified.  

§ Example:    “Morbidly  obese  patient-­‐BMI  40”,  “smokes  2  packs  of  cigarettes  per  day  x  20  years”,  “patient  is  fragile,  87  year  old  who  lives  alone  with  limited  access  to  medical  care”  

Page 8: 13 - ICD10 SpecialtyTips Evaluation and Management ... · ICD$10!SPECIALTYTIPS’ EVALUATION’AND’MANAGEMENT|4’of’8’ • Example:’’Patient,’in’addition’to’CAD’(stable),’has’diabetes

ICD-­‐10  SPECIALTY  TIPS  

EVALUATION  AND  MANAGEMENT  |  8  of  8  

• If  ordering  tests  for  a  suspected  condition,  include  differential  diagnosis  (even  though  they  cannot  be  coded  as  definitive  diagnosis)  and/or  sign  and  symptoms  to  support  your  decision  making  and  medical  necessity  for  the  tests.    

• Update  your  diagnosis  for  the  current  service  being  provided  especially  in  bringing  forward  visits  in  an  EMR:  o While  prior  conditions  may  have  originally  prompted  the  visit,  would  they  still  be  relevant?  o Unless  a  condition  is  under  treatment  or  has  an  impact  on  the  condition  under  treatment,  it  is  not  considered  relevant.  o For  Inpatients,  day-­‐to-­‐day  conditions  may  change,  update  each  day.    This  could  be  beneficial  if  a  new  condition  requires  

additional  work-­‐up.    (Example:    “Fever  spiked  overnight,  cultures  sent  to  lab,  antibiotics  prescribed”)  • For  chronic  patients,  new  conditions  are  relevant  and  can  impact  the  medical  decision  making  IF  they  are  addressed  (i.e.  during  the  

examination,  within  the  plan,  etc.)  • If  a  patient  is  pregnant,  always  include  trimester  and  number  of  weeks  regardless  of  the  setting.      

o The  only  time  pregnancy  is  considered  incidental  is  when  it  is  documented  as  such.    Otherwise  it  is  coded  as  “Pregnancy  complicated  by...”  to  support  the  increased  medical  decision  making  required.  

• Be  sure  that  you  are  listing  as  your  diagnosis  the  condition  YOU  are  treating  (i.e.  COPD  under  treatment  by  a  Pulmonologist,  atrial  fibrillation  treated  by  a  Cardiologist,  etc.)  

• Certain  conditions  (neoplasms,  respiratory,  etc.)  ask  for  additional  information  regarding  alcohol  and  tobacco  use,  abuse,  exposure  to,  or  history  of  which  influence  the  condition.  

 

For  additional  information,  the  following  CMS  site  offers  an  84  page  informational  guide,  which  includes  both  the  1995  and  1997  Guidelines:  https://www.cms.gov/Outreach-­‐and-­‐Education/Medicare-­‐Learning-­‐Network-­‐MLN/MLNProducts/downloads/eval_mgmt_serv_guide-­‐ICN006764.pdf  The  following  CMS  site  offers  additional  guidelines  for  Teaching  Physicians:  https://www.cms.gov/Outreach-­‐and-­‐Education/Medicare-­‐Learning-­‐Network-­‐MLN/MLNProducts/Downloads/Teaching-­‐Physicians-­‐Fact-­‐Sheet-­‐ICN006437.pdf                                                                                                                                                  

   

abeo  has  a  variety  of  Evaluation  and  Management  Pocketcards  available  for  fast,  easy  reference.                                                                

The  information  provided  is  only  intended  to  be  a  general  summary  and  not  intended  to  take  place  of  either  written  law  or  regulations.