13 dark ux patterns checklist - idea theorem · 13 dark ux patterns checklist 13 dark ux patterns...

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13 Dark UX Patterns Checklist 13 Dark UX Patterns Checklist 13 dark UX patterns to avoid if you don’t want to spook your users! Confirmshaming: Are you using language that tries to shame the user for wanting to opt-out of something? Check the boxes if your product does NOT have the following: Tricky questions: Are you asking the users confusing questions, trying to make them do what you want them to? Disguised ads: Are there ads that disguise themselves as part of the product? Forced continuity: When a user’s free trial has expired, are they getting charged without warning? Hiding costs: Are you hiding extra costs such as delivery fees until the very last stage of the checkout process? Sneaking into a purchase: Are you trying to sneak an additional item into the user’s bag? Trapping: Are you making it very hard for the user to opt-out of something?

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Page 1: 13 Dark UX Patterns Checklist - Idea Theorem · 13 Dark UX Patterns Checklist 13 dark UX patterns to avoid if you donÕt want to spook your users! ConÞrmshaming: Are you using language

13 Dark UX Patterns Checklist13 Dark UX Patterns Checklist13 dark UX patterns to avoid if you don’t want to spook your users!

Confirmshaming: Are you using language that tries to shame the user for wanting to opt-out of something?

Check the boxes if your product does NOT have the following:

Tricky questions: Are you asking the users confusing questions, trying to make them do what you want them to?

Disguised ads: Are there ads that disguise themselves as part of the product?

Forced continuity: When a user’s free trial has expired, are they getting charged without warning?

Hiding costs: Are you hiding extra costs such as delivery fees until the very last stage of the checkout process?

Sneaking into a purchase: Are you trying to sneak an additional item into the user’s bag?

Trapping: Are you making it very hard for the user to opt-out of something?

Page 2: 13 Dark UX Patterns Checklist - Idea Theorem · 13 Dark UX Patterns Checklist 13 dark UX patterns to avoid if you donÕt want to spook your users! ConÞrmshaming: Are you using language

Misdirection: Are you trying to lead users into doing things that they don’t want, such as highlighting a more expensive option over the others?

Baiting and switching: Are you asking the users confusing questions, trying to make them do what you want them to?

Privacy: Are you trying to trick users into publically sharing more about themselves than they intended to?

Hidden options: Are you hiding things like subscription checkboxes from the user or unsubscription links?

Bewildering Language: Are you purposefully using language that is unclear or complicated to prevent users from canceling or opting out of something?

Using Fear: Are you using language that tries to scare the user of what will happen if they choose to opt-out of something?