13. business continuity& disaster recovery planning

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    13. Business Continuity &Disaster Recovery Planning

    ISA 562

    Internet Security Theory & Practice

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    Objectives

    Response to save business and human life

    Recovery activities after a disaster to normal

    operations Recovery plans to resume interrupted critical

    business

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    Introduction

    Need to process critical business systems in theevent of disruption to normal business dataprocessing operations.

    Ensure the availability of critical informationsystem resources in the event of an expectednetwork interruption or disaster

    Many kinds of plans

    Contingency plans, Business Continuity Planning(BCP), Disaster Recovery Planning (DRP)

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    BCP and DRP Life cycle

    Steps of BCP and DRP project life cycle Project Scope Development and planning

    Business Continuity analysis (BIA) and functionalrequirements ( for BIA steps, please see the book)

    Business Continuity and Recovery Strategy

    Plan Design and Development

    Restoration

    Feedback

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    Project Scope and Development Planning

    Higher managements commitment to go through thedifferent steps of the project. Deliverables

    Project scope definition Producing a Project plan

    Dedicating a steering committee for the project The BCP should be aligned with the organization's mission Business continuity steering committee should

    know the mission statement in order to place the scope should have required authorization

    Resources requirement need to be know at this stage Budget requirements are estimated and validated Personnel availability Knowing key points of contact or personnel in an emergency

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    Business Impact Analysis (BIA)

    Evaluates all business functions against acommon criterion to assess potential impacts tothe business by an interruption

    The following fall under the BIA

    Preparing a BIA format Assess Potential impacts

    Prioritize: very important for business functions

    Elements to consider Analysis of different threats for the business Identification of critical business functions and units

    Emergency Assessment

    3rdparty considerations

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    Different cases which need to be considered

    Threats analysis Human Made threats, Natural threats, IT threats Etc

    Identify critical business functions: some characteristics Time Sensitivity, Data Integrity, Etc

    Their impact on business: Financial & Operational Impact , Reputation etc

    Emergency Assessment Affected Areas Alerting procedures Security and safety procedures and guidelines Etc

    3rdparty considerations Need to look at Down stream liabilities and upstream impacts

    Compliance requirements, SLA Agreements, etc

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    Business Continuity and recovery Strategy

    Business Unit Priorities: Business units areexamined for BIA identified critical functions

    Critical processes and functions are reviewed by theSteering committee and establishes priorities

    The Committee looks at the minimum resources requiredfor the identified functions

    Priorities are documented

    Recovery time Objective (RTO) is the assed time bywhich a critical function must be recovered

    Recovery point objective (RPO) measures data integrityrequirement or the tolerance for the amount of data loss

    Cost/Benefit analysis

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    Recovery Alternatives

    Three approaches for recovery Dedicated site operated by the organization

    Multiple processing centers

    Commercially leased facility Hot site / cost high

    Worm site / cost moderate

    Cold site / cost lowest

    Agreement with an Internal or external facility Identify organizations with equivalent IT configurations and

    backup technologies and establish an agreement Types of agreements

    Reciprocal or Mutual Aid

    Contingency

    Service Bureau

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    Backup

    Strategies Replication

    Storage Area network

    Electronic Vaulting, etc

    Location and Storage Criteria Maybe stored in several locations for different purposes

    On-site storage, Off-site storage, Near-site storage

    Resilience Strategies Improve an organization's continuity and resilience

    IT and Site Resilience etc

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    Plan Design Development Emergency Response Procedures

    Life , Health & safety Damage Assessment Event Reporting Disaster Declaration, etc

    Personnel Notifications List of people to notify Defining the role of the Executive crisis Management Executive Succession Planning, etc

    Backup and off-site storage Inventory list is compiled and documented

    Facility Accessibility and Resilience Communication in Emergency

    Emergency and Business communication system should be in place Data communication priorities in networks should be agreed upon

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    Plan Design Development (Continued)

    Alterative site considerations The ability to support the required infrastructure, environmental and space

    demands should be analyzed: Utilities, Communications, etc

    Logistics and supplies How resources are acquired or procured, transported and maintained

    Personnel and materials transportation Remote worker environment activation Emergency funds access, etc

    Documentation BCP & DRP activation and de-activation plans and procedures are

    documented Activity and status reports Checklists etc

    Business Continuity and resumption planning Contracts for emergency vendor services Risk Avoidance and mitigation planning Emergency business Recovery procedures

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    Implementation

    Includes Training, Testing, Recovery and Audit Training

    Increasing the organization's awareness of the BC and DRbusiness case

    Different kinds of training for different attendees All people training, Operation teams, Recovery teams etc

    Testing Confirms that the plan meets its emergency, recovery and

    restoration objectives Measures the accuracy of the plans

    Allow management to evaluate personnel readiness for anadverse event

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    Implementation (continued)

    Test Plans Each time tests are scheduled, a test plan should be written, itshould contain

    Objectives and success criteria Details Schedule Post-test review

    Test types Several test types exists which server different purposes

    Checklist test Structured walk-through Simulation

    Parallel testing Testing follow-up

    Identifying existing deficiencies Plan should be routinely assessed Should be scheduled for testing for example annually

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    Implementation (continued)

    Recovery procedures Site migration

    Local Recovery procedures

    Transfer and recovery, etc.

    Audit

    Ensures an organization has an effective BC and DRcapability

    Measures compliance

    Addressing audit findings

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    Restoration

    Restoration of primary location Primary facility must be stabilized and secured and then

    more detailed damage assessment is conducted

    Procurement Has an essential role in supporting restoration Consolidating acquisitions and Disposition Costs reporting

    Data Recovery Reversal procedures Business process recovery point Journal and process synchronization

    Relocation to primary site Restoration order and prioritization End of disaster declaration

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    Feedback and plan management

    Post-recovery reporting Identification or remediation of plan gaps

    Record Lessons learned

    Performance metric review

    Plan review and evaluation

    Training of key personnel

    Communication

    Plan distribution Communicate the plan to stakeholders

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    References

    ISC2 CBK Material CISSP-All-in-one book

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