continuity planning & disaster recovery ( brpasw workshop)
TRANSCRIPT
Continuity Planning Continuity Planning & &
Disaster RecoveryDisaster Recovery ( (BRPASW WorkshopBRPASW Workshop))
WelcomeWelcome - Intros- Intros- Overview- Overview- Video (Case Study)- Video (Case Study)- Tour- Tour- Groups- Groups
Mark Cyganiak – President/Owner Mark Cyganiak – President/Owner Don Lloyd- MarketingDon Lloyd- MarketingRebecca Zechzer – Business DevelopmentRebecca Zechzer – Business Development
Gordy Koch – Alpha Terra Science, Inc.Gordy Koch – Alpha Terra Science, Inc.Kirk “Boz” Bosben – AVRKirk “Boz” Bosben – AVRDan Elwing – Stamm Business TechnologiesDan Elwing – Stamm Business Technologies
Participant IntrosParticipant Intros- Name- Name- Company- Company- Position- Position- Responsibilities- Responsibilities
ContinuityContinuityPlanning Planning
Overview of businesses and organizations ability to
conduct business as usual after a catastrophic event.
*Info from Industry Resources & American Red Cross Reports.
StatisticsStatisticsWhat % of all businesses experiencing a
catastrophic level disaster fail?
StatisticsStatistics
68% of all businesses experiencing a catastrophic level disaster fail.
StatisticsStatisticsWhat % of all businesses experiencing a
catastrophic level disaster fail IF NOT back in operation within a week?
StatisticsStatistics
90% of all businesses experiencing a catastrophic level disaster fail if not back in operation within a week.
StatisticsStatisticsWhat % of businesses that have any type
of “disaster” never re-open?
StatisticsStatistics
42% of businesses that have any type of “disaster” never re-open.
StatisticsStatisticsWhat % of the remaining businesses close
within one year?
StatisticsStatistics
25% of the remaining businesses close within one year.
StatisticsStatisticsWhat % of businesses have an adequate
disaster plan in place?
StatisticsStatistics
Only about 29% of businesses have an adequate disaster plan in place.
Summary StatisticsSummary Statistics
68% of all businesses experiencing a catastrophic level disaster fail. 90% fail if not re-opened in one week.
42% of businesses experiencing any type of “disaster” never re-open.
25% of the remaining businesses close within one year.
Only about 29% of businesses have an adequate disaster plan in place.
Some Common DisastersSome Common Disasters
FireFloodEarthquakeTornadoHurricaneDiseaseLaw Suits
Cyber AttackTerrorismUtility OutageWindVandalismEquipment
Damage
““Emerging” DisastersEmerging” Disasters
Pandemic Outbreaks
BIRD Flu, SWINE Flu (H1 N1 Virus)
Common Business InterruptionCommon Business Interruption
Telecommunications 46%Hardware 52% Human Error 34%Lightning 34%Floods 17% Fires/Explosions 14%Hurricanes 12%
How would you define a How would you define a DisasterDisaster at your company? at your company?
Think about major or minor disruptive events not mentioned in the previous example.
What is considered What is considered “A Disaster”“A Disaster”(As defined in Business Continuity)(As defined in Business Continuity)
Any condition that prevents a
company from performing critical business functions in an acceptable period of time
Most Overlooked “Daily” Most Overlooked “Daily” Disasters”Disasters”(As defined in Business Continuity)(As defined in Business Continuity)
Power outages, no back-up or inadequate emergency
generator power, computer and
network failures, viruses, etc…Loss
of key people
Group ExerciseGroup Exercise
St. Catherine Commons Kenosha, WISummer 2006
Emergency Planning Feedback & Ideas
St. Catherine Commons VideoSt. Catherine Commons Video
St. Catherine Commons Kenosha, WISummer 2006
(Break & Facilities Tour)
What is the RPO?
RPO – Recovery Point Objective
The time of data loss or downtime that is acceptable during a disaster. Reference toBusiness Interruption.
What is the average revenue loss during a disaster in one hour? In a day? In a week?
Contingency PlanningContingency Planning
Definition: A plan devised for specific situations when things could go wrong. Contingency
plans are often devised by governments or
businesses who want to be prepared for anything
that could happen.
Origin of Contingency PlanningOrigin of Contingency Planning
During the Cold War Era, many businesses and homeowners created contingency
plans to help themselves survive a nuclear attack.
Purpose of Contingency PlanPurpose of Contingency Plan
•Group Input
Purpose of Contingency PlanPurpose of Contingency Plan
• Minimize the severity of a loss• Limit or minimize disruption• Provide an alternate means to function• Limit or minimize financial loss• Maintain peace of mind• Protect the interest of customers
Purpose of Contingency PlanPurpose of Contingency Plan
• Minimize the severity of a loss• Limit or minimize disruption• Provide an alternate means to function• Limit or minimize financial loss• Maintain peace of mind• Protect the interest of customers
Purpose of Contingency PlanPurpose of Contingency Plan
• Minimize the severity of a loss• Limit or minimize disruption• Provide an alternate means to
function• Limit or minimize financial loss• Maintain peace of mind• Protect the interest of customers
Purpose of Contingency PlanPurpose of Contingency Plan
• Minimize the severity of a loss• Limit or minimize disruption• Provide an alternate means to function• Limit or minimize financial loss• Maintain peace of mind• Protect the interest of customers
Purpose of Contingency PlanPurpose of Contingency Plan
• Minimize the severity of a loss• Limit or minimize disruption• Provide an alternate means to function• Limit or minimize financial loss• Maintain peace of mind• Protect the interest of customers,
responsibility to Employees
Purpose of Contingency PlanPurpose of Contingency Plan
• Minimize the severity of a loss• Limit or minimize disruption• Provide an alternate means to function• Limit or minimize financial loss• Maintain peace of mind• Protect the interest of customers,
responsibility to Employees
Real World Case Study - VideoReal World Case Study - Video
Think about areas where an Emergency and Contingency Plan may have helped?
Questions to Consider… Questions to Consider…
Is there a listing of names and phone
numbers of everyone to call in
case of emergency?
Is there an emergency relocation center?
Are there adequate alarms, fire detectors, and sprinkler systems?
When is the last time smoke detectors, fire
extinguishers, sprinkler systems, and alarm systems
were thoroughly checked for
effectiveness?
Where are all shut-off points for
water valves?
Is there thorough and accurate documentation
of all assets?
Is there off-site back up of all data files?
Coverage ConsiderationsCoverage Considerations
Property InsuranceBusiness Interruption InsuranceCasualty or Liability ProtectionCrime InsuranceVehicles Coverage
Additional ConcernsAdditional Concerns
Flood InsuranceEarthquake InsuranceOwned Vehicle InsuranceProfessional and Other Liability InsuranceWorkman’s CompHealth and Disability
Property Insurance Property Insurance
Property Insurance protects businesses against physical damage to, or loss of,
assets.
““Property” Can IncludeProperty” Can Include
Lost IncomeBusiness InterruptionBuildingsComputersMoneyAssets
Business Interruption InsuranceBusiness Interruption Insurance
Loss income and expense due to property damage or loss.
Ordinance/Law InsuranceOrdinance/Law Insurance
The cost to demolish and/or rebuild to code when your building has been partially
destroyed
SummarySummary
Proper Contingency PlanningAdequate Insurance CoverageMinimizing Costs at Time of a DisasterResuming Business as Normal
Contingency Planning GuideContingency Planning Guideprovided by provided by
ServiceMaster ServiceMaster Disaster RestorationDisaster Restoration
Contingency Planning and EmergencyContingency Planning and EmergencyPreparednessPreparedness
American Red Cross American Red Cross
ProgramsPrograms