13-14, - united nations development programme documents/ict network... · november 13-14, 2014 ......
TRANSCRIPT
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DESIGN THINKING @ UN SYSTEM ICT NETWORK
NOVEMBER 13-14, 2014 MARC DIETRICH GLOBAL INNOVATION PROGRAM MANAGER
DESIGN THINKING COACH
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DESIGN THINKING is……
Bringing together a good approach, with the right people, in the right environment.
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DESIGN THINKING CORE COMPONENTS
Environment and Materials An environment with a culture of trust and the space/material for creative teamwork.
People Multi-disciplinary team with a culture of empathy
Approach that is a highly iterative process consisting of activities.
Scoping
360 Research
Synthesis
Ideation
Prototyping
Validation
Implementation
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WHY SHOULD YOU CARE ABOUT DESIGN THINKING?
With Design Thinking we can help, and even teach you to unleash the power of people’s creativity, to understand people’s needs and to design the right solution for them.
You want to bring new ideas to your organization and change the way your organization is solving problems?
360 Research
Prototyping
Validation
Implementation
Ideation
Synthesis Scoping
Understand/Reframe the Challenge
Challenge
Understand User Needs/Create Many Options
User Need
Refine, Design and Validate Solution
(Low-Fi ) Prototype
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DESIGN THINKING Use Cases…
Application Use Case
Identification
Application Development
& Implementation
Shaping the Profile of a new Org. Unit
Service Portfolio Collaboration
Operational Efficiency
IT Innovation
IT Strategy Definition
Business Strategy Transformation
Use Case Execution is accelerated by Best Practice Content and Experience.
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You‘re looking at …
…reducing the idea to implementation/adoption time
…leveraging innovation opportunities
…efficiency and effectiveness of your innovation process
… differentiating processes, solutions
… increasing the user adoption and productivity gains
… Employees adopt an innovation Mindset • Become more open for change • Get more creative thru the methodology
… Teams across Business and IT speak the same language • Shorten alignment process on solutions • Stronger business & IT alignment • Increase of solution quality • Decrease of silo thinking
… End-Users look forward to the next change • High adoption rate by hitting the user demand • Higher motivation to participate in projects and trainings
Value to the People in your Organization
Other Values of Design Thinking
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Design Thinking Breakout
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Concept Overview for UN ICT
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Design Thinking Breakout THANK YOU!