1/2 DAY MASTER ACADEMY Rex Osborn

March 12, 2017 Noon—4PM

4 Master Hours for MO- 2 CMC/MMC Points for IIMC

Fee: $75 for Members

Great Leaders GROW: Becoming a Leader

for Life

Look to the future for a moment. What kind of leader are you striving to be? One who is always ready to face the next challenge? Or the leader who tries to apply yesterday’s solu-tions to today’s problems?

As both human beings and leaders, our surviv-al depends on our ability to adapt, grow and transform ourselves and our agencies to meet the ever-changing demands of the world we serve.

Being willing to develop and grow is a risk, it requires self-reflection and a willingness to challenge yourself, your world views and chal-lenge others.

During this session you will explore and build skills in the basic elements that are critical to deepening our courage to act, growing as leaders and turning visions into realities.

Using the acronym GROW, you’ll explore four strategies that leaders must use to challenge and stretch themselves – both on the job and off – to reach their highest potential.

Gain Knowledge Reach Out to Others Open your World Talk toward Wisdom

Successful leaders don’t rest on their laurels, because leadership is not a title on a business card. Leadership is a living process – and life means growth.

FULL DAY MASTER ACADEMY Marche Fleming-Randle

March 13, 2017 9AM—4PM 6 Master Hours for MO -3 CMC/MMC Points for IIMC

Fee: $125 for Members Lunch on own

In this full day Master Academy ses-sion, we will be covering a number of topics that affect you as a City Clerk on a daily basis.

Seasons Change and So Do We—As we develop effective ways to facilitate dialogue with employees, stakeholders and city officials in a way that lets you maintain control while moving into a more social media, technologic and advanced workplace.

The Struggle is Real: Staying Right Side Up When

Things are Turned Upside Down—Learn to shift your

mindset and walk away with a set of skills to help

you deal with the struggles you face in your career.

You will leave with a positive, can-do attitude which

can lead to higher levels of productivity and greater

health and happiness.

Lions, Tigers and Mayors—Oh My! Dealing with

Difficult Elected Officials—The truth is that dealing

with difficult officials can make our lives miserable

and negatively impact our communities if we aren’t

equipped with the tools needed to cope with them.

Come learn how to be flexible enough to deal with

flying monkeys, but remain strong and respected

while maintaining your relationships and your job.

Workforce Drama: Dealing with Generations X, Y

and Sometimes Z—This session will look at leader-

ship styles and preferences that may be different,

not to mention the increasingly diverse lines of com-

munication and culture.

OOPS, I did it Again: Ethical Dilemmas—This session

can help you stay out of the “red zone” of trouble.

NEW CLERKS’ INSTITUTE March 13 2017 7:30AM—5PM

This session is an educational program recognized by the

IIMC and is designed to meet the educational requirements

of the CMC program, as well as the MO Registered City Clerk

Program. In order to apply for MO or IIMC certification all

clerks must have attended the New Clerks’ Institute.

Fee: $125 for Members with Lunch on your own

Yvonne Lewis-Day will focus on mechanics of good writing applicable to all written communication by the clerks (punctuation, correct use of numbers, capitalization, for-matting, style, etiquette, proofreading) – Includes partici-pant handout that can be used as desk reference. She will also cover the most common grammatical and style errors in American business and government.

Next, John Young will answer your questions on Sunshine Law. Who does the Sunshine law apply to? What is a public meeting? What is a public record? Liberal construction of the law; Procedures and limitations for closing meetings and records; and fees for copying public records and more will be discussed during this informative session.

Experienced Clerks Octavia Pittman, Nici Wilson, Gayle Conrad and Melissa Mattson will cover the nuts and bolts of being a city clerk which include the various types of govern-ments; the role of a city clerk; boards and commissions; agendas, minutes, ordinances and resolutions. Other topics will include records retention and budgeting, elections, pub-lic works contracts, identity theft and much more. We will discuss the classifications and legal requirements for ordi-nances, the procedure by which they are adopted and codi-fication of ordinances. The presentation will conclude with a basic summary of the rules of parliamentary procedure and common mistakes made regarding those rules.

New Clerk Mixer Sunday, March 12 at 6PM

Join the Membership and Mentoring committee members and other New Clerks from around the state as you enjoy a

fun evening of food, fun and networking.

Spring Institute Course Agenda Tuesday, March 14

7AM Registration Open and Breakfast Buffet

7:30AM Welcome

8AM Advanced Writing Techniques

11:50AM Lunch and Business Meeting

1PM FLSA Standards

3:10PM RFP’s, RFQ’s and Contract Bidding

Wednesday, March 15

7:30AM Registration Open and Breakfast Buffet

8AM Records Management

10:10AM Fraud, Internal Controls & Best Practices

11:50AM Lunch

1PM Harassment/Bullying

3:10PM Legislative Update

Thursday, March 16

7:30AM Breakfast Buffet

8AM Day in the Life of a City Clerk

10AM Liquor Control

Hospitality Room Hosted by West & Northwest Divisions

March 13 and 14 7—10PM Open Bar 7—8PM Bingo Open

March 15 After Banquet—11PM Open Bar

Come socialize with your fellow clerks in the Tropical themed

hospitality room. Wear your Ha-waiian shirts and hula skirts and

show off your island side!

Prizes! Music! Dancing!

More details coming soon!

Reception and Banquet Wednesday, March 15

6:30PM Reception 7:30—? Banquet

Join us in a semi formal evening of celebration as we honor those who have reached educational and certifi-cation milestones, celebrate the year we have completed, welcome new leadership and present the 2016 Outstanding City Clerk Award.

Exhibit Hall Open Tuesday March 14

7AM—3:10PM

Wednesday, March 15 7:30AM—3:10PM

Join us for afternoon breaks in the exhibit hall and stop by anytime to learn about new and exciting products and services offered by our gracious sponsors and exhib-

itors.

If you have any questions, contact Belinda Pearson at 417-836-6866

or bpearson@missouristate.edu

Hotel Holiday Inn Executive Center

2200 I-70 Dr. SW

Columbia, MO 65203

573-445-8531 (P) 573-446-1159 (F)

www.holidaycolumbia.com

$96.95 per night—Use group code F07 for your discounted rate. Rooms reserved by February 24, 2017 will be guaranteed at the group rate.

After that date will be honored if available.

Hotel is not included in the registration price. You must contact the hotel directly to make reservations. In order to avoid paying state tax-

es, be sure to provide the hotel with your tax exempt letter.

Meals Sunday New Clerk Mixer will provide dinner for New Clerks.

No meals/refreshments provided for 1/2 Day Master Academy.

Monday Light Continental Breakfast and afternoon snack only.

Lunch on own—hotel will have a special in the café.

Tuesday Breakfast, Lunch and afternoon snack provided. Dinner on

own.

Wednesday Breakfast, Lunch, afternoon snack and Banquet provided.

Thursday Light breakfast provided

If you have special dietary restrictions, please contact Belinda Pearson at bpearson@missouristate.edu for arrangements.

Cancellation Policy 30+ days in advance will receive a 100% refund, 15-29 days in advance will receive a 75% re-fund, 4-14 Days in advance will receive a 50% refund, 3 days or less, including no shows will receive no refund. Substitutions are allowed, please let us know the substitute’s name. Speakers and topics are subject to change.

Affidavits/CPPs/Evaluations You will be provided an affidavit of attendance and a Certification Pro-gress Plan to fill out in your packet of materials at the institute. Both will be on two part paper so you can fill it out and take one copy with you and leave a copy for certification purposes. If you do not fill it out and turn it in during the institute you have until April 15, 2017 to get

them in. Certificate requests after April 15 may require a fee.

Your evaluation will be handled via Surveymonkey.com and you will receive a link to the survey upon completion of the institute. All re-

sponses are confidential and can not be tracked to an individual.

Certificates of hours earned will be emailed approximately 45-60 days after the event.

Dress Code Dress is business casual to sessions, and semi formal for the banquet. Please no jeans or shorts at sessions. Please feel free to dress comfortably for any other events and on Thursday morning for your drive home.

What to Bring Clothes (casual, business casual and semi formal—don’t forget the shoes!)

Tropical themed clothes for the hospitality room

Business Cards for the exhibit hall and to use for networking.

Certificate applications - if you have questions and need help.

Pen and extra paper to take notes with.

Pins—If your city has pins to trade.

Contact Hours 1/2 Day Master Academy—4 contact hours

New Clerks Institute—8 contact hours

Full Day Master Academy—6 contact hours

Spring Institute—20 contact hours

Committees Sign up sheets will be available in your handouts at the Institute for your op-

portunity to sign up for MoCCFOA State Committees. Committee descriptions

will also be included. Get involved and stay informed!

Division Attendance in 2016

NW — 16

SW — 48

W — 46

NE — 18

SE — 16

E — 65

EC — 16

SC — 16

C — 23

Division Meetings Division meetings are your opportunity to meet

clerks that live and work nearest you. These clerks are your most readily available source for questions, concerns and of course information. Join in on your

division meetings while not at the institute and many division have meetings throughout the insti-

tute.

Write to the Top Yvonne Lewis Day

This session showcases 15 winning strategies for writing crisp, effective, and professional letters, memoranda, and particularly e-mails. The session includes a popular segment on e-mails that covers not only writing, but also tone, style, etiquette, and security issues. A participant handout is available as a desk reference.

RFPs, RFQs and Contract Bidding Jennifer Baird

Jennifer will discuss the major legal issues related to public works contracts. Her presentation will include the following: bidding the project, contract requirements, prevailing wage, prompt pay, bonding, condemnation, Missouri laborers requirement, and E-Verify affidavits and OSHA-10 construction safety training requirements.

Records Management Resources for Local Government John Korasick The session will provide a general overview of records management and retention schedules, including information on managing both paper and electronic records. As well as information on resources available to assist local governments and records custodians better manage their records.

Update on the FLSA Ivan Schrader

The program will highlight the recent changes to the FLSA and their status as well as to provide guidance on how to comply if needed. The program will also provide a review of critical FLSA regulations so attendees are reminded of continuing issues. FLSA Q&A time will be

included.

Fraud, Internal Controls, Best Practices, and Policies and Procedures Manuals Michelle Barefield The process of evaluating and developing an effective system of controls to prevent fraud can be confus-ing and misunderstood, but it is a City’s first defense against errors and fraud. This course explores fraud from the perspective of those who commit it, what motives them, and how internal controls can be de-signed to prevent opportunities for errors and fraud. We will also review best practices and discuss how to create an effective policies and procedures manual to strengthen a City’s internal control structure.

MML Legislative Update Carl Lumley

This session will cover Senate Bill 5 updates and information pertaining to any other house bills, Senate committee

hearings, statutes and state laws that may be of importance to city clerks in Missouri. Mr. Lumley will be here to

give an update on legislative happenings in Jefferson City and answer any of your questions.

Alcohol and Tobacco Control Keith Hendrickson This session will address all aspects of Missouri’s liquor laws, including the past two years

of legislative updates. Topics such as licensing procedures, documentation for licensing and

laws that affect licensees will also be discussed. A question and answer segment will follow

the presentation.

Harassment and Bullying in the Workplace Christine Vaporean Harassment and bullying are unfortunately a reality we must deal with in today’s society. Retaliation and the interplay of workers compensation, FMLA and disability discrimination are always at play in these situations. We will take a look at these issues and the ramifications of choosing to ignore them.

A Day in the Life of a City Clerk Paul Rost

This session will test your knowledge as you work your way through the issues and concerns that affect a city clerk on

a daily basis.

With Credit Card: Visit www.moccfoa.org, click

on the events link and select the session in which

you would like to register. Click on Register

Online with a Credit Card. Set up an account (if

you haven’t already), log in and click on 2017

MoCCFOA “Event Name”. Then follow the on

screen prompts to complete the transaction.

Please note that each event must be registered

for individually.

With Check: Complete the registration form be-

low and mail it along with your check to: MSU

Outreach, Attn: Belinda Pearson, 901 S. National,

Springfield, MO 65897. Make checks payable to

MSU.

Title Date Member Rate Non Member What is included—circle the meals you are attending. #1 #2 Total

New Clerks’ Institute March 13 $125.00 $155.00 New Clerk’s Institute & AM break

1/2 Day Master Academy March 12 $75.00 $105.00 Master Academy

Master Academy March 13 $125.00 $155.00 Master Academy & AM Break

Spring Institute March 14-16 $205.00 $240.00 Spring Institute, Tues Wed Thur Breakfast,

Tues Wed Lunch Wed Banquet

Spring Institute One Day March 14 Only $140.00 $175.00 Includes Institute for one day, breakfast and Lunch

Spring Institute One Day March 15 Only $140.00 $175.00 Includes Institute for one day, breakfast and Lunch

Spring Institute 1/2 Day March 16 Only $70.00 $87.50 Includes Institute for 1/2 day and light breakfast

Banquet Ticket Only March 15 $40.00 $40.00 Wednesday banquet (DO NOT NEED TO ORDER IF YOU REGISTERED FOR

THE FULL INSTITUTE) Order only for guests or if attending only Wednesday

and want to attend.

Total PLEASE VERIFY YOU ARE PAYING THE PROPER RATE. NO REFUNDS WILL BE GIVEN FOR MISTAKES IN MEMBER/NON MEMBER/BANQUET TICKET PAYMENT AMOUNTS.

Participant #1: Participant #2:

First: __________________________________ First: ________________________________________

Last: __________________________________ Last: ________________________________________

Title: __________________________________ Title: ________________________________________

Nametag Name: _________________________ Nametag Name: _______________________________

Email: _________________________________ Email: _______________________________________

Phone: ________________________________ Phone: _______________________________________

Receiving an award? Yes No Receiving an award? Yes No

If so, what for? __________________________ If so, what for? _________________________________

City/Address: _________________________________________________________________________

Paying with: Check Scholarship (if so, from where?) _______________________________________

Division: NE NW C SC SW E W SE EC