Blockbuster vs netflix story

1999 - IPO

2004 – 9000 stores

2010 – Bankrupt

2011 – Acquired by DISH

#ShiftHappens

Systems

Processes

Structure

Hierarchy

#ShiftHappens

Do More w/ Less Social Engagement Speed of Business BYOD

The Next Revolution is Here

Pervasive Adoption of Social Tools

84% of organizations have remote workers

Changes how we work

65% of companies are deploying at least one social software tool

Always on -- Consumers use an average of 4 devices every day

20% expect a response within one hour via social media

Rise of the social consumer

44% of consumers complain via social media

Humans have an intrinsic drive to engage and connect

We organize into communities to get things done - at home, and at work

Modern social capabilities remove the barriers of geography and time

enhancing

Love It When Shift Happens

Partners Customers Prospects

Sales Service Marketing

HR R&D Operations

Organizational silos Ineffective engagement

Connected enterprise Facilitates purposeful collaboration

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Mobile

+

Get My Work Done Platform

1. Cross-Platform Compatibility

2. Usability

3. Web Content Management

4. Search

5. Office Integration

6. Social Computing

7. Reporting

8. File Store, Sync, Share

9. Mobile

10. Apps

Sustainable SharePoint Adoption

Ready to Lead This Revolution?

#ShiftHappens

thank you

thank you