10 things to blame for losing customers to competition
DESCRIPTION
Stuck to the age-old methods or not efficiently utilizing the modern channels like internet and mobile to attract the customers. Here are the 10 points to blame for losing customer to competition.TRANSCRIPT
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10 Things To Blame For Losing Customers To Competition
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Restricted Presence
Stuck to the age-old
methods or not
efficiently utilizing
the modern
channels like
internet and mobile
to attract the
customers
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Company lacks social media pages, blogs
and other advertisement destinations on
the internet, you fail to lure
audiences extensively
Poor Marketing
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Promises Not Delivered
Company is
repeatedly betraying with the
customers in one or the other
way
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Complicated to contact your sales representatives. There are not enough contact modes, Business phone lines are frequently busy
Poor Communicati
on
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Inefficient Issue Resolving
Issue resolving
support is something
your customers will
remember forever.
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Untrained Staff
The staff offering customer service
and support is untrained and unfamiliar with
the basic codes of conduct
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Old Customers Feeling Left-out
Company is habitual of luring and entertaining
the new customers, but fail to follow-up with the existing ones
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Ignored Feedback
Customers today love to be
consulted and interacted with. Without asking their feedback, you are making
them feel invaluable
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Negative Reputation
Negative reputation
Lack of Focus on some
negative Post against your product or
service, it may cause the loss
of many potential
customers
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Ignored Competition
The successful man is the
one who finds out what is
the matter with his
business before his
competitors do.
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